[Completed] Samsung Galaxy S6 Edge (''An error occurred while updating the device software'') - XDA Assist

Hi everyone, first of all i wanted to thank you for clicking on this thread and im getting straight to the point;
I have recently rooted my phone with no issues and after this i had decided to install a S6 edge twrp recovery onto my device and i did so and i immediately have got a soft brick well i think it is a soft brick however it could be a hard brick as i am not pro at this, so i read some articles on here and decided to connect my phone to odin and install stock firmware and it had failed so now my phone can still go into download mode however it is not recognised by odin or any other Samsung programs such as smart switch and kies. I have tried 2 different USB cables all the ports on my laptop and no luck. I think it is the right time to mention that i also have the phone bricked on the light blue screen with the message ''An error occurred while updating the device software. Use the emergency recovery function in Smart Switch PC software'' It means a lot to me as this is my only smart phone and i really need it for my education and i would really, really be thankful if someone is willing to help me as i simply need this phone as cannot afford to buy a new one, thank you in advance Maciek.

maciek.zawadzki said:
Hi everyone, first of all i wanted to thank you for clicking on this thread and im getting straight to the point;
I have recently rooted my phone with no issues and after this i had decided to install a S6 edge twrp recovery onto my device and i did so and i immediately have got a soft brick well i think it is a soft brick however it could be a hard brick as i am not pro at this, so i read some articles on here and decided to connect my phone to odin and install stock firmware and it had failed so now my phone can still go into download mode however it is not recognised by odin or any other Samsung programs such as smart switch and kies. I have tried 2 different USB cables all the ports on my laptop and no luck. I think it is the right time to mention that i also have the phone bricked on the light blue screen with the message ''An error occurred while updating the device software. Use the emergency recovery function in Smart Switch PC software'' It means a lot to me as this is my only smart phone and i really need it for my education and i would really, really be thankful if someone is willing to help me as i simply need this phone as cannot afford to buy a new one, thank you in advance Maciek.
Click to expand...
Click to collapse
Greetings and welcome to assist. In the smart switch software on your pc there is an emergency firmware recovery option that should repair your phone. As long as you have download mode the phone is usually recoverable so don't worry. If you put your phone in download mode and follow the on screen instructions from emergency firmware recovery you should be fine
Good Luck
Sawdoctor

Related

Sprint samsung galaxy s2 Firmware upgrade encountered an issu

Hi i got Sprint samsung galaxy s2 that i tried to root but i messed things up when i tried to set it back into the original firmware an rushed things now i get a messege
Firmware upgrade encountered an issue. Please selected recovery mode in Kies & try Again
but my pc wont recognize my phone when i plug it in and it wont go into download mode or recovery mode any more. I have tried taking out the battery and putting back in and tried going into download mode & recovery several time and had no luck i have read as many forums as i could all seem to tart the same but have not found a fix for my issue i relly like this phone and im kind of bummed that i messed it up
could annyone help me i would really be greatfull

I think I bricked my son's tablet!

Crap!!! I hope someone can help me. I was trying to upgrade my son's tablet using odin and a stock 4.04 rom from here :Samsung P5100 / P5110 / P5113 Galaxy Tab 2 10.1 Complete Stock Firmware. The first one for the P5113.
Anyway, everything seemed to be going okay following the directions and then a failed came up in the first box in odin was red. I repeated it and it appeared to be stuck. The tablet was in download mode and the blue line had only progressed about a quarter inch. I heard the usb disconnect and reconnect sound and I tried to initiate it through odin again but the tablet wasn't responding. I stupidly on plugged the tablet and tried to power it down. Now I can't do anything. Can't get into recovery or download mode. The tablet is stuck on the screen and has this message with a picture of a tablet then a yellow triangle and a computer. Here is the message: Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. Kies won't recognize the tablet and when I click on emergency firmare recovery it just asks for PC code. I am stumped. I am not familiar with Samsung at all. Also, the message on the screen won't disappear. If I hold down power it won't turn off, the screen will go black and then the message will come right back so I'm afraid the battery will be dead soon and then I will be totally out of luck.
The tablet is a wifi only P5113 Tab 2 10.1.
http://support.t-mobile.com/docs/DOC-4484
Not your device but its should be similar. Hope it works for you.
No luck so far, is there no way to get past this screen?
Not that I know of to be honest, You need to get into download/recovery .... Hopefully someone else more knowledgeable will come up with something !
How old is the tab ?
EDIT :
Will ODIN connect ... When you get that firmware error screen ?
Sean_Seany said:
Not that I know of to be honest, You need to get into download/recovery .... Hopefully someone else more knowledgeable will come up with something !
How old is the tab ?
EDIT :
Will ODIN connect ... When you get that firmware error screen ?
Click to expand...
Click to collapse
No nothing, windows does recognize it and will install the driver. But Odin doesn't show anything happening and Kies just shows connecting. When you select emergency recovery in Kies it will stop trying to connect and bring up a dialog box asking for a recovery code. Apparently if the failure would have happened during a legit upgrade using Kies it would have generated an error code for recovery. Is there no way to repair this? Thought Samsung devices were suppose to be so easy to customize? Please help my son is pretty pissed.
Sent from my icrap 2 using Tapatalk HD
Update!!!
I was able to get odin to connect to tablet and I got cwm recovery installed so it no longer boots to the failed firmware screen and I can get into recovery. My question is which firmware do I install?? The tablet is a Galaxy Tab 2 10.1 P5113 wifi only. Is the P5113UEBLH3 firmware the correct one? It says it was provided by Cellular South which confuses me since the tablet is wifi only.
Update 2!!!!!!!!!!!!!!!!!!
Success!!! Got into download mode and was able to load the stock 4.04 firmware and life is good again. Thanks to all that helped.
One thing. Always update your table with OTA or Kies. ODIN breaks the warrantie
Sent from my GT-P3110 using xda premium
Sweeeet ! Well played :good::good::good::good:
Same issue, different solution...
cruise350 said:
Update!!!
I was able to get odin to connect to tablet and I got cwm recovery installed so it no longer boots to the failed firmware screen and I can get into recovery. My question is which firmware do I install?? The tablet is a Galaxy Tab 2 10.1 P5113 wifi only. Is the P5113UEBLH3 firmware the correct one? It says it was provided by Cellular South which confuses me since the tablet is wifi only.
Update 2!!!!!!!!!!!!!!!!!!
Success!!! Got into download mode and was able to load the stock 4.04 firmware and life is good again. Thanks to all that helped.
Click to expand...
Click to collapse
I bricked my device from Odin while trying to revert from a CM10.1 nightly to stock JB. Device picked up in Odin, but would not flash... unless I reboot the device after I clicked start in Odin. Dunno why, but it loaded stock firmware on the error screen... don' ask me how...
I have experienced this. Run ODIN, then connect your devices to the computer. When ODIN detect it, unplug and then replug your device. When ODIN back detect it then flash.
Recent versions of Odin work the other way around. First plug then open. Older like <1.87, first you open the program then you plug device. Glad it got solved.
Sent from my HTC One VX using xda premium
I have also hit this screen several times while playing with roms, this is a fairly common example of "softbrick". Fortunately for me, Odin had no problems connecting, and then simply flashed an oem rom. I have not been able to hard brick this thing, which is a huge surprise considering all the flashing I've done. Frankly I'm surprised it hasn't blown up like an iraqi IED yet lol!
This is a good thing! It means that Samsung built in a good failsafe. It just means you hosed your rom install all the way down to the bootloader. Easy to recover from
Glad ya learned to fix it!
Big problems with my Samsung Galaxy Tab 2 10.1
cruise350 said:
Crap!!! I hope someone can help me. I was trying to upgrade my son's tablet using odin and a stock 4.04 rom from here :Samsung P5100 / P5110 / P5113 Galaxy Tab 2 10.1 Complete Stock Firmware. The first one for the P5113.
Anyway, everything seemed to be going okay following the directions and then a failed came up in the first box in odin was red. I repeated it and it appeared to be stuck. The tablet was in download mode and the blue line had only progressed about a quarter inch. I heard the usb disconnect and reconnect sound and I tried to initiate it through odin again but the tablet wasn't responding. I stupidly on plugged the tablet and tried to power it down. Now I can't do anything. Can't get into recovery or download mode. The tablet is stuck on the screen and has this message with a picture of a tablet then a yellow triangle and a computer. Here is the message: Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. Kies won't recognize the tablet and when I click on emergency firmare recovery it just asks for PC code. I am stumped. I am not familiar with Samsung at all. Also, the message on the screen won't disappear. If I hold down power it won't turn off, the screen will go black and then the message will come right back so I'm afraid the battery will be dead soon and then I will be totally out of luck.
The tablet is a wifi only P5113 Tab 2 10.1.
Click to expand...
Click to collapse
Hi, my problem is identical. I have a samsung galaxy tab 2 10.1 and after a failed update with Odin the message was:Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again. I try again with Odin and nothing. I used Kies, and nothing. Then i saw a reference to the md5 philz_touch_5.03.7-p5110.tar.md5 and i use it with Odin. Sucess but the message was RESET. Everithing disappeared from screen except the battery logo. The tablet is always on and with that image. The volume buttons and power don't work and it is not detected.
I'm affraid the thing is bad.
Can you help? Thank you.
Djadomor
Hey cruise, would you happen to still have the file you used on your son's box? The only page I can find won't let me in.

[Completed] Need help! Please! Samsung Galaxy S3 (SGH-i747)

Hi everyone! First i want to apologize in advance if i made a mistake or something. Not too sure where to post! Kinda new to forums and forum rules...I need help seriously! For almost a year now, my Galaxy S3 isn't recognizable by any PC, Mac or whatever. Mavericks, Yosemite, Windows 7 or 8, nothing recognizes it. Downloaded the latest Samsung USB drivers, Kies and still didn't work. Went to a shop and they fixed the mini usb thingy where you plug it. They said it was partially unsolded so the data couldn't get through...Don't know if it's true. Got it recognized by my mac the 1st time. Thought it was finally recognized until the 2nd time i plugged it in. Usb device not recognized, again. 70$ thrown out the window. Anyways. Not too long ago, while still unrecognizable, the phone started shutting down by itself every 2 hours or so so i kinda got fed up and decided to wipe it to factory settings. Tried it through Kies instead of using the vol up/home button/power. Was never able to do so. Kies was doing fine until it told me that i needed to go in emergency recovery mode cause something had went wrong. Tried to go on recovery mode but no can do. Odin mode shows up all the time even though i'm doing the recovery mode manipulation. Got fed up of that too so i decided to flash to a stock firmware through Odin. Forgot to mention: the download mode works...well looks like it. Odin didn't recognize my phone too. Actually, i got it see the phone like 5 times over 100 trys and everytime (the 5 times) it started the flashing process, it would fail right at beginning of the process. Like 3 seconds later. Tried all kinds of pc's, usb cables, etc. My phone was rooted and i lost the root by updating. Was that a mistake? I don't know since the thing was functionning very well. The whole point: now i'm stuck with a phone that goes straight in Odin mode! The same tech from the same shop kept my phone for a few days to check it out and still nothing! Even the guy from the store doesn't know what to do. He spoke to me about flashing the phone's CMOS but he looked soooo unsure...And he was asking 50$ to do so....so no thank you. What can i do people? What is wrong with my phone? Wish i knew more about those things so i wouldn't have to cry for help! Don't know if i explained it well since english is not my natural language...Will answer your questions if you guys wanna know more...Seriously, heeeeeeeeeeelp! Thanks in advance people!
Hi there,
You'd be best served asking for help from the experts who own your device, here but first register an account on XDA :
AT&T Galaxy S III Q&A, Help & Troubleshooting
Also please read this thread:
Problem connecting Galaxy S3 with PC
[HOW TO GUIDE] How To Unbrick AT&T I747 and I747M
Good luck

Messed up my galaxy s6 really really bad please help!!!

I realize i'm stupid af but here's what happened: I was trying to flash a custom rom to my SM-G920F galaxy s6 and accidentally uninstalled my OS. This morning I attempted to flash G920FXXU2POGN to my galaxy 6, I have no idea what the original software was. Everything was going fine until the last minute when hidden.img appeared in the odin log and the flash failed. My device now reads: An error has occurred while updating the device software. Use the emergency recovery function in the Smart Switch PC software. However, neither smart switch of kies 3.0 support my device!! My device is still bootable into download mode. Please please please help. I've only had this thing for a day and I've already broken it.
moved to the SGS6 Q&A forum.
mcmullan510 said:
I realize i'm stupid af but here's what happened: I was trying to flash a custom rom to my SM-G920F galaxy s6 and accidentally uninstalled my OS. This morning I attempted to flash G920FXXU2POGN to my galaxy 6, I have no idea what the original software was. Everything was going fine until the last minute when hidden.img appeared in the odin log and the flash failed. My device now reads: An error has occurred while updating the device software. Use the emergency recovery function in the Smart Switch PC software. However, neither smart switch of kies 3.0 support my device!! My device is still bootable into download mode. Please please please help. I've only had this thing for a day and I've already broken it.
Click to expand...
Click to collapse
Hi there, you should download smart switch and use emergency firmware recovery, From there you should click 'more' then click emergency software recovery. Key in your device SM-G920F then input your serial number (Found on your device Box, remember to connect your phone on download mode) then voila, it should download and install the latest firmware for you. hope it helps!

S6 Edge Soft Brick

Hi! 2 or 3 days ago my phone wanted to upgrade himself on night, but i forgot to put him in charger, so his update wasn;t successfull so got bricked. The problem is another. I wanted to unbrick him with a new fresh Firmware downloaded , but got something. I used Odin for him, I put the software in his place , and pressed Start. Was ok but at boot.mpn (or how was called ) , the Odin blocked there and the phone wasn;t showing anything. Only Downloading , but no line of loading the firmware. It failed, ofcourse, and I tried again. But this process i've done ruined the boot system and now is Showing me "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software", but the Download mode was doing good. I accepted the idea that the original firmware on this phone wouldn't be back , so I tried again the Odin. But this time was different. Was stuck in Initialization stage. Well, I tried the Smart Switch from Samsung, but he's stuck too when I press "Emergency Recovery Function". I tried with Kies, maybe will be recognized, but nope. The Kies didn;t recognized the phone in the Emergency recovery . (It shows me a blank list with the devices in the Emergency Recovery stage). I though that the cable could be disfunctional, so I commanded from internet a brand new charger Samsung original, with all certificates on him. But the same thing happens . What could I do next ?
LegendIT said:
Hi! 2 or 3 days ago my phone wanted to upgrade himself on night, but i forgot to put him in charger, so his update wasn;t successfull so got bricked. The problem is another. I wanted to unbrick him with a new fresh Firmware downloaded , but got something...
Click to expand...
Click to collapse
I don't have this device but, your best bet is to post this question within the following Q&A thread that's specific to your device.
https://forum.xda-developers.com/showthread.php?t=3053516
Good Luck!
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