I realize i'm stupid af but here's what happened: I was trying to flash a custom rom to my SM-G920F galaxy s6 and accidentally uninstalled my OS. This morning I attempted to flash G920FXXU2POGN to my galaxy 6, I have no idea what the original software was. Everything was going fine until the last minute when hidden.img appeared in the odin log and the flash failed. My device now reads: An error has occurred while updating the device software. Use the emergency recovery function in the Smart Switch PC software. However, neither smart switch of kies 3.0 support my device!! My device is still bootable into download mode. Please please please help. I've only had this thing for a day and I've already broken it.
moved to the SGS6 Q&A forum.
mcmullan510 said:
I realize i'm stupid af but here's what happened: I was trying to flash a custom rom to my SM-G920F galaxy s6 and accidentally uninstalled my OS. This morning I attempted to flash G920FXXU2POGN to my galaxy 6, I have no idea what the original software was. Everything was going fine until the last minute when hidden.img appeared in the odin log and the flash failed. My device now reads: An error has occurred while updating the device software. Use the emergency recovery function in the Smart Switch PC software. However, neither smart switch of kies 3.0 support my device!! My device is still bootable into download mode. Please please please help. I've only had this thing for a day and I've already broken it.
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Hi there, you should download smart switch and use emergency firmware recovery, From there you should click 'more' then click emergency software recovery. Key in your device SM-G920F then input your serial number (Found on your device Box, remember to connect your phone on download mode) then voila, it should download and install the latest firmware for you. hope it helps!
Related
Hi there,
I have a galaxy s6 SMG920F,
i rooted my device when i first purchased, I then decided i wanted to go back to stock so i could update software,
I downloaded a stock rom and proceeded to flash through Odin. v3.10 it got to the end and failed,
And now ii am stuck on a green screen that reads, An error has occurred while updating the software.
Ue the emergency recovery function in the smart switch pc software.
I have doen this twicem and get this error message, Failed to update due to an error. DO you want to run emergency software recover?......You must enter the recovery code from another pc. Please remember the recovery code.
I can still get on download mode, but apart fro that nothing, Including recovery mode vol up home and power.
Please help XDA, i hope i dont have a paperweight!
Thanks in advance
Last night my mom asked me if I could format her tablet, because it was too slow (Even for that device), and had a lot of crap on it.
So... I took a look at it and started to google about the tablet. Turns out it hadn't been upgraded to the latest firmware; it was on Android 4.1.2, and as it says here: "sammobile.com/tag/gt-p3100/" the latest available firmware is 4.2.2 .
Thus I tried to update it via software update on the device, but it turned out it wasn't able to update because the tablet has been modified. Then I remembered that a long time ago I tried to root it without much success, but didn't try again because I got bored.
Then I downloaded the 4.2.2 firmware UK version (P3110XXDMH1_P3110OXADMH1_BTU), and flashed it via Odin. Sadly it went wrong and a "Failed!" sign appeared. I can't remember what step failed, but it booted anyways, but this time my PC recognized the device as a "GT-P3110". I thought that maybe it was because the UK firmware was a Vodafone version, so I downloaded the Russian brandless version (P3100XWDMK1_P3100SERDMK2_SER) and flashed; it failed again, but this time the tablet didn't turn on normally.
I can't boot it neither normally, recovery or Download mode, it shows only a message that says "Firmware upgrade encountered an issue. Please select recovery mode in kies & try again", which as I read on other android sites and this forum, it's a soft brick message.
Then I tried to do as it said, installed Kies and tried to fix what I've done, but when I enter the device data (Model and "S/N") it shows a message saying that the model info cannot be verified and that the device initialization can't continue.
imgur.com/Y89rnNg
imgur.com/OdZhT6C
So... This is as much info as I can remember about what could've gone wrong, please help me, if I can't fix it, mom will continue to be a liiiiittle too much angry
Beforehand thank you very much.
PS: I had to write wrong the links because I created this account just because I had this problem, so I can't post links.
Woah this happen to me once, but i try to flash it again and its work, this happen when i chose the wrong firmware zip, but it work when i instal the right one, maybe u flash wrong firmware bro, try flash the right rom bro
this message is like download mode, you can connect to pc and flash any firmware via odin
Yes, as said you can go in Download Mode and reflash another good ROM ! Make sure the .tar.md5 is not corrupted.
Phone Details:
Samsung Galaxy A3 2016
Phone Model- SM-A310F
S/N : R58H55KRMVF
No TWRP installed
1- Disabled OEM unlock on my rooted phone (im stupid) and now cant boot it.
2- Tried to flash Original rom with odin and failed.
3- phone is stuck with a screen "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
4- Tried to use smart switch software to restore but my phones not showing up in the recovery tab after connecting.
please help me to restore my phone. I even tried device initialization option and the serial number and the model number i entered in smart switch is correct but they are still asking me to check them!!! I also tried Kies 3.
XDA Visitor said:
Phone Details:
Samsung Galaxy A3 2016
Phone Model- SM-A310F
S/N : R58H55KRMVF
No TWRP installed
1- Disabled OEM unlock on my rooted phone (im stupid) and now cant boot it.
2- Tried to flash Original rom with odin and failed.
3- phone is stuck with a screen "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
4- Tried to use smart switch software to restore but my phones not showing up in the recovery tab after connecting.
please help me to restore my phone. I even tried device initialization option and the serial number and the model number i entered in smart switch is correct but they are still asking me to check them!!! I also tried Kies 3.
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Greetings and welcome to assist. Can you get into download mode ? Smartswitch/kies both require download mode for emergency firmware recovery. Also you could use odin if you have recovery mode
Good Luck
Sawdoctor
Hi everyone, first of all i wanted to thank you for clicking on this thread and im getting straight to the point;
I have recently rooted my phone with no issues and after this i had decided to install a S6 edge twrp recovery onto my device and i did so and i immediately have got a soft brick well i think it is a soft brick however it could be a hard brick as i am not pro at this, so i read some articles on here and decided to connect my phone to odin and install stock firmware and it had failed so now my phone can still go into download mode however it is not recognised by odin or any other Samsung programs such as smart switch and kies. I have tried 2 different USB cables all the ports on my laptop and no luck. I think it is the right time to mention that i also have the phone bricked on the light blue screen with the message ''An error occurred while updating the device software. Use the emergency recovery function in Smart Switch PC software'' It means a lot to me as this is my only smart phone and i really need it for my education and i would really, really be thankful if someone is willing to help me as i simply need this phone as cannot afford to buy a new one, thank you in advance Maciek.
maciek.zawadzki said:
Hi everyone, first of all i wanted to thank you for clicking on this thread and im getting straight to the point;
I have recently rooted my phone with no issues and after this i had decided to install a S6 edge twrp recovery onto my device and i did so and i immediately have got a soft brick well i think it is a soft brick however it could be a hard brick as i am not pro at this, so i read some articles on here and decided to connect my phone to odin and install stock firmware and it had failed so now my phone can still go into download mode however it is not recognised by odin or any other Samsung programs such as smart switch and kies. I have tried 2 different USB cables all the ports on my laptop and no luck. I think it is the right time to mention that i also have the phone bricked on the light blue screen with the message ''An error occurred while updating the device software. Use the emergency recovery function in Smart Switch PC software'' It means a lot to me as this is my only smart phone and i really need it for my education and i would really, really be thankful if someone is willing to help me as i simply need this phone as cannot afford to buy a new one, thank you in advance Maciek.
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Click to collapse
Greetings and welcome to assist. In the smart switch software on your pc there is an emergency firmware recovery option that should repair your phone. As long as you have download mode the phone is usually recoverable so don't worry. If you put your phone in download mode and follow the on screen instructions from emergency firmware recovery you should be fine
Good Luck
Sawdoctor
reactivation lock is on
Can't get any other details as phone won't start up properly.
My mum got a new phone so is giving her old s6 to my little brother. I did a factory reset and couldn't log back in with my mum's Samsung account, so we changed her password and tried to log in after reset and it's just not working.
I tried smart switch emergency recovery but it just said device not recognised.
I tried to flash the original stock firware amd the latest stock firmware and and latest stock firmware and it never worked.
I tried with different cables and an original Samsung cable and still to no avail. Odin fails on "complete write operation failed"
I am at a loss as what to do now as the phone now says "an error occurred while updating the device software. Use the emergency recovery function in the smart switch PC software"
But I have tried and it says device not recognised!
I feel I've run out of options now any help would be greatly appreciated. Thank you in advanced for any help I receive.
Have a good day everyone
Someone must have a suggestion? Please
well...
try flashing a pit file for that particular model...
make sure its the correct rom for that model
try emergency recovery in kies...
s.t.25 said:
reactivation lock is on
Can't get any other details as phone won't start up properly.
My mum got a new phone so is giving her old s6 to my little brother. I did a factory reset and couldn't log back in with my mum's Samsung account, so we changed her password and tried to log in after reset and it's just not working.
I tried smart switch emergency recovery but it just said device not recognised.
I tried to flash the original stock firware amd the latest stock firmware and and latest stock firmware and it never worked.
I tried with different cables and an original Samsung cable and still to no avail. Odin fails on "complete write operation failed"
I am at a loss as what to do now as the phone now says "an error occurred while updating the device software. Use the emergency recovery function in the smart switch PC software"
But I have tried and it says device not recognised!
I feel I've run out of options now any help would be greatly appreciated. Thank you in advanced for any help I receive.
Have a good day everyone
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Follow this XDA solution
x1123 said:
Follow this XDA solution
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You can do it. You absolutely need to find the right stock ROM for it and it will work. I was stuck in this situation about a month ago, it's all about getting the right ROM
---------- Post added at 08:21 AM ---------- Previous post was at 08:18 AM ----------
katiebrayspop said:
You can do it. You absolutely need to find the right stock ROM for it and it will work. I was stuck in this situation about a month ago, it's all about getting the right ROM
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What carrier is it through? And make sure you download Odin 3.12.7, it's not the newest version of Odin but seems to be the most stable