Hello,
It goes like I bought a second hand Samsung Galaxy S6 Edge+. Only the phone came, nothing else (no box or anything). The guy who sold me was travelling to some other country. After using it for few days, I realized it had a pin entered in it but not enabled! I tried to soft reset device but again, it asked for pin which I didn't know so I hard reset the device. However, it asked me to login using the same account & password it had before (of that guy's) which I didn't knew. I googled and came to know about this Factory Reset Protection by Google. This is when I decided to flash a rom onto the device (which I have never done in my entire life). I managed to get one according to my phone's model (SM-G928C) and it failed to flash using Odin, so now I am stuck at the "An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC Software."
I downloaded smart switch but it asks for S/N number, which also I don't have since S6 Edge+ doesnt have remoable battery and I don't have the box either. I'm totally freaking out. Is my device gone forever? or can i find my serial number to enter in the recovery box??? PLEASE HELP THANKS GUYS!
Related
I know that some of you probably read the title and gave out a little sigh. I promise I've been doing research and trying some different methods so hear me out please . I have my friends Galaxy S6 because he forgot his password to his phone and he does not want to do a hard reset because he has pictures of his little girl on his phone that he does not want to lose. I'll list what we have tried thus far below.
Entering password 20 times in an attempt to get the google account to come up so he can log in VIA his google account.
Log in to Samsung's FindMyMobile service, his phone was not registered.
Hook up phone to Android Recovery software on computer, it recognizes the phone but the phone is in Media Transfer Mode and USB debugging is not enabled.
Checking Google's sync data, nothing has synced with the device yet. So I can't retrieve his photos through Google.
So unfortunately, at this point, I'm stuck. I was hoping somebody here might be able to give me some advice on what my next steps could be. I know the phone doesn't have SD card support but I was not sure if there was a way to root the device and flash a custom recovery onto the phone and recover the photos. I sincerely hope somebody can help.
Thanks everyone who took the time to read this,
_-Quinn-_
EDIT -
I forgot to mention the S6 is Sprint.
Lillllian said:
If you lose S6 data without intention, you can try Jihosoft Android Phone Recovery to make your Galaxy S6 data recovery like recovering contacts,messages and photos .
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Click to collapse
I appreciate the response, but we gave up and reset the phone. This thread can be locked. Thanks again.
Never use your phone as a data storage device
Hi everyone, first of all i wanted to thank you for clicking on this thread and im getting straight to the point;
I have recently rooted my phone with no issues and after this i had decided to install a S6 edge twrp recovery onto my device and i did so and i immediately have got a soft brick well i think it is a soft brick however it could be a hard brick as i am not pro at this, so i read some articles on here and decided to connect my phone to odin and install stock firmware and it had failed so now my phone can still go into download mode however it is not recognised by odin or any other Samsung programs such as smart switch and kies. I have tried 2 different USB cables all the ports on my laptop and no luck. I think it is the right time to mention that i also have the phone bricked on the light blue screen with the message ''An error occurred while updating the device software. Use the emergency recovery function in Smart Switch PC software'' It means a lot to me as this is my only smart phone and i really need it for my education and i would really, really be thankful if someone is willing to help me as i simply need this phone as cannot afford to buy a new one, thank you in advance Maciek.
maciek.zawadzki said:
Hi everyone, first of all i wanted to thank you for clicking on this thread and im getting straight to the point;
I have recently rooted my phone with no issues and after this i had decided to install a S6 edge twrp recovery onto my device and i did so and i immediately have got a soft brick well i think it is a soft brick however it could be a hard brick as i am not pro at this, so i read some articles on here and decided to connect my phone to odin and install stock firmware and it had failed so now my phone can still go into download mode however it is not recognised by odin or any other Samsung programs such as smart switch and kies. I have tried 2 different USB cables all the ports on my laptop and no luck. I think it is the right time to mention that i also have the phone bricked on the light blue screen with the message ''An error occurred while updating the device software. Use the emergency recovery function in Smart Switch PC software'' It means a lot to me as this is my only smart phone and i really need it for my education and i would really, really be thankful if someone is willing to help me as i simply need this phone as cannot afford to buy a new one, thank you in advance Maciek.
Click to expand...
Click to collapse
Greetings and welcome to assist. In the smart switch software on your pc there is an emergency firmware recovery option that should repair your phone. As long as you have download mode the phone is usually recoverable so don't worry. If you put your phone in download mode and follow the on screen instructions from emergency firmware recovery you should be fine
Good Luck
Sawdoctor
So my aunt came to me with a Samsung J3[6] android phone. She wanted me to bypass the block that says (this device has been reset recently, you must log in using an email you have used recently on this device)
I thought no problem. I was just going to flash it and restore stock J3 rom onto it, however I made a rookie mistake and I put the J3 V rom on instead while not paying attention. The phone boots and the buttons work so it is not bricked but now when ever I boot the phone the "setup wizard" continuously crashes. I need help fixing this and getting it working again ASAP because she neglected to tell me that she ALREADY SOLD the damn thing.
EDIT: I should also mention I have tried re-flashing it but now when in download mode I get "security check failed: pit" error
My Samsung Galaxy J700H is not booting!!
When i pull the battery and then open my phone, it says
"An error has occurred while updating the device software. Use the Emergency recovery function in the Smart Switch PC software."
I tried to use the smart switch but my device is not recognized. I also tried the Emergency recovery function in Smart Switch but still it cant recognize even the S/N. (My phone is legit btw haha)
Before this happened, I just rooted my phone a few days ago. At first it was working fine then when I restarted my phone last night, after the boot logo the screen just went black and doesnt boot anymore. I tried to repeat this but the problem is just the same.
At first I can still access the TWRP and tried to flash different roms but none of them was working. The problem is still the same after doing the steps to flash roms. I also tried to use ODIN but still it didnt work. And it came to worst that now I cant even access TWRP.
WHAT SHALL I DO PLEASE HELP ((
Galaxy J700H 2015
Hi guys, I recently bought this cell phone and I did not realize that it came in safe mode of the android (the seller did not tell me the reason. I suspect that the seller violated the guarantee) and since I am inexperienced you made it from the factory, in doing so the phone gave me the message of no command, so I thought ah , I'm going to flash the stock in the Odin, followed the steps and stayed at 95%, then accidentally moved the USB cable and now I have this message "An error has occurred while updating the device software. Use the emergency recovery function in the Smart Switch PC software" is there any solution?