Pixel Damage - Samsung Galaxy S8+ Questions & Answers

Been having terrible luck with the Galaxy S8+, but I still love it and it's a great phone. When I first got the phone in October of 2017, the phone lasted for a few months then I had some pixel damage appear. Samsung covered it under warranty, so I got my screen totally replaced, then I dropped my phone about 3 weeks later looking for something in the garage and shattered my screen. As I mentioned, I've had really bad luck with this phone, but I still enjoy it.
My question is: Has anyone else had the pixel damage? If so, when and did you get it fixed under warranty? Interested in your feedback.
Thanks

GeekyNinja said:
Been having terrible luck with the Galaxy S8+, but I still love it and it's a great phone. When I first got the phone in October of 2017, the phone lasted for a few months then I had some pixel damage appear. Samsung covered it under warranty, so I got my screen totally replaced, then I dropped my phone about 3 weeks later looking for something in the garage and shattered my screen. As I mentioned, I've had really bad luck with this phone, but I still enjoy it.
My question is: Has anyone else had the pixel damage? If so, when and did you get it fixed under warranty? Interested in your feedback.
Thanks
Click to expand...
Click to collapse
As in what kind of damage. As in burn In. I have a bit on mine. I got my screen used and it was burnt just a bit when I got it. Burn in can happen on OLED type displays as time goes on. I replaced my screen as I dropped mine and cracked the outer glass. But I did my own work as well

GeekyNinja said:
Been having terrible luck with the Galaxy S8+, but I still love it and it's a great phone. When I first got the phone in October of 2017, the phone lasted for a few months then I had some pixel damage appear. Samsung covered it under warranty, so I got my screen totally replaced, then I dropped my phone about 3 weeks later looking for something in the garage and shattered my screen. As I mentioned, I've had really bad luck with this phone, but I still enjoy it.
My question is: Has anyone else had the pixel damage? If so, when and did you get it fixed under warranty? Interested in your feedback.
Thanks
Click to expand...
Click to collapse
Never had this issue, sorry

Related

[Q] Busted LCD got blue screen?

Okay strait to the point! I've got a Galaxy S2 with Android 4.0.3 bought it 4 months ago.
I accidently dropped my phone and cracked my screen on the bottom right corner. The crack went from bottom and a diagonal line up til the right side. I took a picture below.
imageshack(.)us/photo/my-images/685/20120326152703.jpg
This happened about 2 months ago. No problem since. I dropped the phone a few times afterward but it didnt seem to affect it lucky me.
Yesterday i tried watch some series over my WIFI and the phone got really hot around the camera area. The phone wasn't acting well either and then battery dropped from 75% til about 10% in 10 minutes without any video still showing up. (Never had that problem before). I stopped using it and instead put it on recharge for the next day. And today on the morning it was still okay. Went to school and back with the mobile still working. Put it on my table and checked my PC.
About 2 hours later while cheking up on my galaxy i discovered this.
imageshack(.)us/photo/my-images/198/20120326153629.jpg
I think that the LCD finally busted but i need to be sure if it has something to do with the previous crack and also if you could provide any info about what to do with it? Does my warrenty cover this? Or do i need extra insuranse?
I really need help right now LCD blackned spots
The screen has started to turn black from the core of the LCD leak. I now really think this is a broken LCD screen and not a software problem. If someone knows what i could do to fix this i really could need the help right now.
Someone correct me if I'm wrong,
But it sounds to me like you've busted the digitizer portion of your device. As to it being caused by the small crack on your screen.. i don't really know(can't really see if it's a crack in the glass or digi). At any rate, judging from the second picture you provided us it most definitely looks like you damaged the digitizer.
Most companies don't really cover damaged screens caused by users. However, being that your S2 is only 4 months old you could possibly pass it as "it did it by itself, I don't know what happen". Worth a shot I guess...
If all fails you could bring it to a electronics repair shop or you can repair it yourself via a digitizer part bought on ebay(probably pretty expensive being that its part of the screen)
If all else fails check ebay for a new screen.
cbr69er said:
If all else fails check ebay for a new screen.
Click to expand...
Click to collapse
http://www.ebay.com/itm/Full-LCD-Di...ltDomain_0&hash=item27c3101beb#ht_1618wt_1185
If your thinking about taking the DIY road I found a screen for you.Quick note about buying something overseas on eBay: it usually takes awhile for the part to ship and even when you get it, the part may not be functional. But don't fret, eBay is usually pretty good about stuff like this so a working part will be guaranteed or your money back!
If you do decide to repair it yourself I would first research A LOT about your phone. Especially, the disassembly guide! Try to use only credible guides such as iFixit, repair universe etc.
This only applies to flex ribbon cables:
when replacing screens sometimes you have to plug it in a few times before you actually get it to respond(could be cause by oxidation of the pins) if thats the case, you could try to take a #2 pencil eraser and gently rub against the pins and remove the oxidation...
Good Luck!
Please let me know how it goes!
rhodium9 said:
As to it being caused by the small crack on your screen.. i don't really know(can't really see if it's a crack in the glass or digi).
Click to expand...
Click to collapse
Yes it is really a crack and a very annoying one. It doesn't cause any problems with the touch-function, so I've been using it normally but for the screen, it has gone completely black but for the top right part still a little darkblue. I think I'm going with your first answer and try to check it in on warranty have had a bit luck with it past couple of times but im not sure about changing it myself. If having no luck with warranty then maybe ill try doing it myself.
at any rate weather you get warranty to change it or you fix it yourself maybe youll learn to be more careful and get a case maybe???

Dirt in screen Verizon galaxy s3

Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
Click to expand...
Click to collapse
If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
I would exchange it.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
DarkMage619 said:
If it doesn't bother you I would just keep it. It is a major hassle switching out phones and the stores will generally fight you tooth and nail to keep from allowing the exchange unless the phone is really defective. Good luck!
The Dark One
Click to expand...
Click to collapse
To be honest I have more crap stuck in between my screen protector and the Glass. It's hardly noticeable so I'm not really worried. I know if I go into a vzw store they will be difficult. Even if I get a new one it could have a dead pixel smack dab in the center. Still an awesome phone.
It was a huge pain getting my Galaxy S3 replaced at a Verizon store for a legitimate problem- I had a dead pixel. The employee helping me refused to replace it, until finally the manager came and looked at it, deeming it a legitimate problem and allowed me a swap for a new device.
So if it doesn't bother you, don't worry about it.
I had my first GS3 replaced by T-Mobile. Right after I called they sent a brand new one overnight at no cost to me. Sent first phone back with the included return shipping label. Everything was easy as pie.
tcb4 said:
Alright so I got my gs3 today and I recently noticed that there is a piece of dust near the top of the display. I know it is dust because it is still visible with the screen off. I'm not really bothered by it considering it's about the size of a pixel. Do you recommend I attempt to exchange it, or just live with it. It's in the notification bar and is almost never visible and I didn't notice it the first time I checked it for dead pixels.
Click to expand...
Click to collapse
I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
I'm debating because right now I am bothered by it, but I know in a little while I really won't care. I'll see if I can get it replaced, but if I can't it won't be the end of the world.
Judge34411 said:
I am in Canada but I imagine it still works the same. I never go into the store to deal with problems like that. Call them up (not the individual store). The people on the other end are used to dealing with that all day and have the policy down pat. I would believe they would resolve the issue immediately and send a replacement. At the minimum you will be opening a ticket (file) about the issue. An remember polite and firm, if the original person you are dealing with cannot resolve to your satisfaction request talking to a manager. They have more latitude when dealing with issues.
An I am sorry it's brand new. You are entitled to have it in perfect working condition including not having trapped dust. Give them a call.
P.S. An yes you are bothered by it, or you would of never taken the time to Create your OP. An I would be bothered by it as well.
Good luck.
Click to expand...
Click to collapse
Ha Ha, well I got two new ones. the second one had a dead pixel right in the middle.
Dirt Or Dead Pixel Under Screen
I just went through this myself, I bought a new S3 from Future Shop, it was great for the first 7 days then I just happened to have a grey wallpaper up and I noticed faint black lines almost in the middle of the screen and they ran from the top to the bottom, and as I scrolled the wallpaper back and forth they were very noticeable, I myself am the type of guy that now that I know its there it drives me crazy, I ended up taking it into the store and the sales rep looked at it and pulled another out to compare, he sat there for 10 minutes comparing it and finally told me the new one has the same lines but refused to show me it. So I took my phone and left. After I get home just before bed I noticed a black dot near the top, I tried wiping it off for I thought it was dust but it did not move, I could not figure out what it was, I thought dust but how did it get there in a matter of a few hours when I don't put my phone anywhere that it could cause dust to get into the screen like that, I ended up shinning a light on it with the screen off and it was not there so it was a pixel issue, I ended up going back to the store this morning where I had to argue and complain for 20 minutes before they finally exchanged it as they tried telling me it was dust behind the screen, anyway the new one is perfect. There should be no issue when you want to return or exchange your phone especially when you just shelled out $600 to buy it. But I suppose with the mass production of these phones there is bound to be issues with some.

Yellow spot on screen

Is this for waranty or not, device is old 2 months and yellow spot appears on lcd?
Bump
Anyone know does this issue cover warranty? I mean will sony accept this and fix my device?
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
Click to expand...
Click to collapse
Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.
danw_oz said:
Yeah my damn phone same deal, I just posted a thread as well, right by the change port, interestingly enough if I hold the phone in my hand when I would go to lock push the power button, my thumb is right where this mark is as well, so I am now wondering if the slight side pressure over time has done this.
Click to expand...
Click to collapse
Possibly, it can't really be charge port related in my case as i don't use. I haven't plugged the USB into my phone for about 4 or 5 months now. I always use a dock/cradle with magnetic charging in it.
Kussie said:
I've got the same issue on mine, but rather worse and mine is nearly a year old. Had no issues up until about a month ago an then there was a small issue and it's been gradually getting worse and worse.
Click to expand...
Click to collapse
Yeah I use mag charge as well at home, just the other at work if I need extra juice
I sent mobile today at t-centar,now i need to wait and see will they accept warranty fir this. Il report back when i get device
I've just had mine repaired for a very similar discoloration under warranty. My screen also started to lift - there's some conjecture that the discolouration is the glue melting!
Had mine delivered back to me this morning after sending it back for this issue. Came back repaired with new screen protectors and new bezle fitted. Through warrenty
guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...
santoshcoolhere said:
guys, can you pelase confirm it the replaced screen is the same as the original? I had it replaced but the screen I got is not the same as the old one..while viewing in extreme sunlight, i could clearly see the LEDs on the display...but now all i see are vertical dots...seems like they fitted a chinese display that looks exactly the same...
Click to expand...
Click to collapse
Mine had dots before I sent it away and the screen it came back with also has dote, although now they seem less visable. They were extremely noticable before. Also, my pictures look amazing compared to before.
Before sending it away it was on 4.4.4 but now its on 5.1.1 so weather that has something to do with it or not I dont know.
Ok finally got device back, i got completely "new" unit, only motherboard is my old one..so full cover, digitizer and lcd is new one.

Xiaomi Redmi Note 7 Pro Moisture Build Up

Hi. I have a Xiaomi Note 7 Pro for 4 months now . Woke up and the screen would not come on. It was freezing slightly the other day so i plugged in the charger to see if it needed a boost. Nothing. No notification light or anything. I keep my phone in a plastic/silicone phone case that i bought when purchasing the phone. I took the phone out of the case thinking maybe the port is being blocked by the case and tried charging it again and still nothing. Then i unplugged the charger and recognized that the plug was wet. Took out my sim tray and they are wet too. Now i never dropped my phone in any water at all. What could have caused this? Must I avoid phone cases? The phone will not turn on but when i try to turn it on it heats up. The first time i tried turning it on it vibrated a little then never again. Can someone please tell me what may have happened? That's US $300 gone down the drain. I literally cried cuz it was a huge sacrifice to buy that phone and I really loved it. I am located in Kingston, Jamaica. Help!!!
You swimming with your phone? or you put your phone in your pants and sweat a lot ?
TheMrBinary said:
You swimming with your phone? or you put your phone in your pants and sweat a lot ?
Click to expand...
Click to collapse
Nope. I am a very careful woman when it comes to my phones. I normally change phones when the Android gets old and certain apps can no longer work with it. That is how long phones last for me. I do not know how to swim and i do not keep phones in my pocket...i am against that idea all to complete. I am doing some reading and someone mentioned on another forum that TPU cases can cause heat build up and hence moisture will develop. Would that amount of moisture be enough to damage the phone? Because the case i had is indeed TPU. My environment is not very hot either. Nor too wet. Also I am left to wonder if I should avoid cases altogether...but i need to protect my phone. Mind you, i am not the clumsy type...but just very careful.
For that, first put it on Rice during 3 days or a week.
Then, try again to switch it on.
--
About the reasons, Rain maybe?
Redmi Note 7 Pro | Tapatalk
Zalext said:
For that, first put it on Rice during 3 days or a week.
Then, try again to switch it on.
--
About the reasons, Rain maybe?
Redmi Note 7 Pro | Tapatalk
Click to expand...
Click to collapse
If it was in the rain then i would understand but it was never in the rain nor near a window for any rain to get to it. I doubt it can be saved again. Its been 2 days now and still nothing. It is not even heating up. Its completely gone. And to make matters worse, I cannot even make use of the warranty because it will cost me 1/2 the money spent to buy it to send it to Xiaomi for them to look at it or even try to repair it. Also, there is no Xiaomi distributor in Jamaica hence I cannot even try to have it repaired. Its a complete loss. Guess I will have to avoid these brands in the future since if there is an issue with the phone there will be little to no chances of it being repaired. Yes, i would have tried to repair it since i actually enjoyed the phone.
Zalext said:
For that, first put it on Rice during 3 days or a week.
Then, try again to switch it on.
--
About the reasons, Rain maybe?
Redmi Note 7 Pro | Tapatalk
Click to expand...
Click to collapse
So its been a week now and i tried it again. The notification light finally comes on and was able to give it charge. Then I tried turning it on. It vibrated. And then notifications keep coming in. But.......no display. So it is working again but the display is gone. Is it worth trying to fix that? Often times I hear that repairing the display of a phone is almost the cost of a new phone. So im indecisive on this one. I bought a Samsung Galaxy S10+ as replacement. My only issue is that the camera for the Redmi is better but oh well...
Nakypoo said:
So its been a week now and i tried it again. The notification light finally comes on and was able to give it charge. Then I tried turning it on. It vibrated. And then notifications keep coming in. But.......no display. So it is working again but the display is gone. Is it worth trying to fix that? Often times I hear that repairing the display of a phone is almost the cost of a new phone. So im indecisive on this one. I bought a Samsung Galaxy S10+ as replacement. My only issue is that the camera for the Redmi is better but oh well...
Click to expand...
Click to collapse
If the only thing that's damaged is the display, you can get a cheap local replacement, it won't really matter( They usually replace the glass, the touchscreen is below that, but this phone's got Gorilla Glass 5, dunno how it would affect that). But if the water has affected a major component, booting the phone might have shorted it or damaged it further.
Naveenthemi said:
If the only thing that's damaged is the display, you can get a cheap local replacement, it won't really matter( They usually replace the glass, the touchscreen is below that, but this phone's got Gorilla Glass 5, dunno how it would affect that). But if the water has affected a major component, booting the phone might have shorted it or damaged it further.
Click to expand...
Click to collapse
Ok. Well I hope nothing else is wrong with it. Also, it turns out there are repair folks here in Jamaica who repairs Xiaomi. I had no idea Jamaicans bought Xiaomi phones! Found out the cost to install the glass and its cheap to my surprise! Its my first so...you know.... Anyhow, now I need to force turn the phone off cuz all alarms keep going off at their time of day as well as notifications from the many apps I have keep coming in. Its getting annoying man. Its gonna take a while for the battery to die cuz trust me, it really does last long which is why I love this phone.
Anyway, many thanks for the help guys! Its greatly appreciated!
Nakypoo said:
Ok. Well I hope nothing else is wrong with it. Also, it turns out there are repair folks here in Jamaica who repairs Xiaomi. I had no idea Jamaicans bought Xiaomi phones! Found out the cost to install the glass and its cheap to my surprise! Its my first so...you know.... Anyhow, now I need to force turn the phone off cuz all alarms keep going off at their time of day as well as notifications from the many apps I have keep coming in. Its getting annoying man. Its gonna take a while for the battery to die cuz trust me, it really does last long which is why I love this phone.
Anyway, many thanks for the help guys! Its greatly appreciated!
Click to expand...
Click to collapse
Glad to hear it ^_^
You can try again for another week on rice.
If there are repair center great, they could test connexions.
Otherwise, you can also search at YouTube for DIY screen replacement and find it in AliXpress.
Redmi Note 7 Pro | Tapatalk

General First replacement since Nexus 6P

Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
No issues here. Haven't read all the threads, but if it were a common fault i think it would be reported here (and noticable). Just bad luck with a dodgy screen... maybe.
kickenwing13 said:
Yesterday I was doing some work around the house, pulled my phone out of my pocket to change YouTube videos or something. Noticed a black spot, dead pixels. I thought the other day that I saw a ghostish blur on the bottom left of the phone, the dead pixels are in the middle left of the phone. Have a warranty replacement coming. Coming it's the first phone replacement I've had to have since my eight or nine Nexus 6Ps under warranty.
My mind to maybe sell it and try something else, like the one plus 11, but man. Idk. . anyone else have similar screen quality issues? Maybe? I've just been lucky up to this point.
Click to expand...
Click to collapse
OnePlus 11 might not be a better choice. I had one for just over a month when suddenly an entire row of pixels just went bright white for no reason (see attached). Guess any manufacturer can deliver a bad screen every once in a while.
congrats on the long life of the nexus 6p bro.
I gave mine up when they offered the pixel xl as a free replacement....the pixel xl sucked

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