Updates coming soon - Razer Phone Guides, News, & Discussion

This morning after reading some news about the razer phone 2, I spoke to customer support on the razer site asking if the current razer phone is still getting updates and I was told that some upgrades are coming at the end of this month or some time in October...
I asked what these updates were and I was told that they are part of Oreo but they didn't say if it was just a security update.
Here's hoping they make the camera better:fingers-crossed:

Good to hear. I had given up hope based on the fact we're still on a May security patch, pathetic.

Never listen to customer support reps about these things they know very little in most cases.
For instance over in the Razer forums they contacted them too and an update was apparently supposed to be out at the end of August, which apparently now has slipped to the 2nd week of September and now from you October.
See what I mean? Until it comes from Official Razer channels don't believe it.

The whole communication is terrible, just look at the sticky posts in the official razer forums. It's looking like they've already abandoned the phone.

Well, it's here...so...

Related

General Question on Phone Announcement to Retail

Hey everyone, happy Monday,
I have a quick question about the amount of time it takes for a phone to be announced to when it goes to retail/pre-order. The reason I ask is because my family (8 people) will be switching to Sprint from Verizon (my dad is sick of their billing and customer service) and we are going to get 4 smartphones. Being the tech geek of the family, I really want to make these smartphones the new phones being announced on the 25th. We are switching over in April, and I'm hoping to be able to smooth talk a manager about getting the new phones when they come out, but I know he will deny any offer if they come out during or after the summer.
Any answer/tips for smooth-talking a Sprint store manager?
What? I dont quite understand what you're asking. If the phone isn't released you can't get it, just because they announce it doesn't mean certain people can just go buy it.
Sent from my Nexus One using XDA Premium App
Yea...after I read it over, I didn't make much sense.
So here's my situation as simply as I can explain it. There are a few new phones coming out at CTIA that I am going to purchase.
My question is, how long does it normally take for a phone to go to a retail store for consumers to buy AFTER they have been announced.
Ex. The kyocera echo (only phone I can think of right now) was announced in Jan/Feb and is going to start being sold in April.
I was hoping if someone could give my a more specific date as to when the new phones at CTIA were going to be sold (Evo 3D, may atrix for Sprint).
I hope that clears things up, and If it doesn't, then I'm going to sleep and rethink how I word things.
@FLAC Vest: it's perfectly clear - the OP is wondering how long it takes for a phone to go from being announced to being able to buy or at the very least pre-order it.
The OP's family are hoping to switch to Sprint and get some of the new handsets they're about to announce in a couple of days time, so the OP is wondering when it's likely they'll be available.
@the OP: it varies device to device.
On one hand you have Apple, who have the iPhone on sale a couple of weeks after announcing it - albeit in limited markets.
They do this by delaying the announcement as long as possible and also because of their relatively slow product refresh cycle.
With other manufacturers it's very hit and miss.
Some like Sony Ericsson have a poor track record, having taken nearly a year in the past to get a handset to the market (though in fairness to the, nearly a year after it was leaked, not announced).
Samsung are improving but have had their share of delays, like the original Galaxy S which took a number of months to be released after it's announcement.
Generally I'd say it's around a month or two from announcement to release but sometimes phones are delayed unexpectedly.
However if a handset is exclusive to a particular network, that can sometimes speed it up a wee bit as the manufacturer is only having to supplier one company, not a miscellany of competing networks.
There's a good chance that when Sprint make their announcement, they'll also announce an expected release date.
That should give you more of an idea.
Thanks Step you
a) made me much more confident that I wasn't going insane and typing in gibber-gabber
b) answered my question completely, even above and beyond A+
Now I can only hope that the Evo 3D or Atrix will come out on sprint before/during May
BTW: Do you think anyone here knows how to sweet talk a manager?

How long untill mango?

Simple question I hope
How far is mango off coming to factory unlocked handsets. I am assuming these don't have to wait for the usual carrier messing around and was the reason I went for on of these. I am also in the UK if this makes a difference because of region.
Thanks
Sent from my Venue Pro using XDA Windows Phone 7 App
Nothing official yet, although there was one MS exec that stated October. I would say thats a pretty good bet. Although MS may try to push it out in Sept. due to a new iPhone coming out and iOS 5 being released. In fact, I not only hope they are doing so, I would almost bet on it. Here's to hoping they can push it out a bit quicker.
waiting desperately for it!! it would be fun!!!
It will go out to networks late summer, and be distributed to the end user in the fall - unless there is some delay.
It will probably be released on nokia handsets in early September, then released to the rest in October.
A beta version of Mango will become available to registered AppHub developers sometime next week. The finished version is expected to arrive around the first anniversary of the original WP7 launch.
Greg2k said:
A beta version of Mango will become available to registered AppHub developers sometime next week. The finished version is expected to arrive around the first anniversary of the original WP7 launch.
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Where'd you get that information?
There was a rumor early this week about the Mango Beta dropping on Wednesday or Thursday but it was dissmissed by Brandon Watson and it turned out to be false.
I think people are just inferring the "next week" time frame based on the wording of Brandon's tweet, when he said that nothing would be happening "this week".
slimshady322 said:
Where'd you get that information?
There was a rumor early this week about the Mango Beta dropping on Wednesday or Thursday but it was dissmissed by Brandon Watson and it turned out to be false.
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From here:
Neowin said:
This week has been a rollercoaster ride for Microsoft with Windows Phone 7. Firstly, the company distributed limited devices to the press for review, then Neowin uncovered news that the Mango beta was due this week. Today, we have uncovered news on why the delay happened, how the update process will work and new features that are likely to be included in the beta.
There's an eery silence coming from Microsoft this week, with normally noisy internal messaging boards and distribution lists going quiet about Mango and staff being unwilling to comment on the beta or Mango itself since the reviews went live. Neowin was contacted by a source inside Microsoft (who obviously did not want to be named) that told us that there was an issue with the build that was to be released this week. Apparently, the build that was to be released had a faulty upgrade script that pointed to a Microsoft Corporate file share, which would not work outside the company, which inevitably caused the delay. Our source says that after the delay, we should expect to see the "AppHub release within a week."
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Would the beta be available for everyone or just devs. We simple users can comment too ... about things that devs do not notice due to their orientation
drelisimo said:
Would the beta be available for everyone or just devs. We simple users can comment too ... about things that devs do not notice due to their orientation
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It is only for people who develop apps for WP7.
This release is not a beta version in the case of a beta test. Microsoft is not testing Mango.
Instead, they give developers early access to new features so that developers can start developing mango apps now.
That way when Mango is launched this fall, there will already be apps that take advantage of the new features.

Mango release Sept 1st ?

Just found this on Pocket-lint.com ..
pocket-lint.com said:
Microsoft will roll out its latest phone operating system, currently codenamed Mango, to Windows Phone 7 users starting on 1 September, Pocket-lint has exclusively learnt. Therefore, that will be the date that the company will start its fightback against Android and the iPhone.
Multiple trusted sources have confirmed to us that the start of next month will see the new OS, available to developers over the summer, launching on new handsets, as well as becoming available to current WP7 customers.
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Link
http://www.pocket-lint.com/news/41489/windows-phone-7-mango-1-september
So let me guess, Verizon will be March 2012 ?
Well its just a rumor :|
Extreme boy said:
Well its just a rumor :|
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True, but it was also a rumor that the Mango beta was going to be released to developers, and that happened. It was also a rumor that Mango was RTM, and just a couple of days later that was also confirmed.
There are a couple of good reasons to unveil it at that time. Not only would it beat Apple and Google to the punch, giving WP7 (mostly) undivided media attention for a month or so, but it would allow new devices to be announced at IFA. Seems like a good plan to me.
I would be very surprised if it was not available in time for the Build conference, so Sept 1 feels right. I certainly expect every paid Build attendee will be getting a Mango phone of some sort.
mikebaz said:
I would be very surprised if it was not available in time for the Build conference, so Sept 1 feels right. I certainly expect every paid Build attendee will be getting a Mango phone of some sort.
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I don't, would be nice
although september first would be really ideal. TO beat the apple crunch but also for OEMs to churn out new F/W updates too
It should be landing around that time. I mean, it is done and all. So the release is immanent.
Damn if its Sep 1 for first class users like ones with branded contract wp7 users .. Than I think my unbranded, expansys unlocked German Samsung Omnia 7 will get it by Mid November .. :'(
Sent from my OMNIA7 using XDA Windows Phone 7 App
RoboDad said:
True, but it was also a rumor that the Mango beta was going to be released to developers, and that happened. It was also a rumor that Mango was RTM, and just a couple of days later that was also confirmed.
There are a couple of good reasons to unveil it at that time. Not only would it beat Apple and Google to the punch, giving WP7 (mostly) undivided media attention for a month or so, but it would allow new devices to be announced at IFA. Seems like a good plan to me.
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Yea, but, after NoDO, that was a mess...
Let's hope they release it to Zune to everyone on Sept 1st but, I wonder what the carriers are going to do, if they stop it or not.
At least things look like it's possable to happen but, this did not come directly from Microsoft, so take it with a grain of salt...
It won't be coming to Zune on September 1st. That's already a given. Plus, when it is ready I expect Microsoft to release it to us on a rolling schedule, not all at once. Any release on that date will likely be in the form of new hardware announcements, and possibly the announcement of the initial schedule for delivery to existing phones.
As for Nodo, technically no carriers blocked it. If they had, there would be people out there who were still running 7004 due to carrier block, and that isn't the case. NoDo is available right now for every phone. The whole "carrier blocking" issue was a mole hill made into a mountain.
What some carriers did (which was pathetic and reprehensible) was take far too long during their internal testing and updates to their own apps. What should have been a 4 week process ended up being a 4 month process in some cases.
Whether Microsoft will be able to motivate them to be quicker this time is anyone's guess, but one thing that is different is that we know the exact date that the carriers all received the final build of Mango (and we also know that they received earlier builds as well for development purposes).
Unfortunately, for now all we can do is wait and see what happens.
Ms employees are getting it today
http://www.wpcentral.com/microsoft-employees-getting-mango-7720-starting-today
Someone please leak it so I don't have to wait till next year for Verizon to release it....
เป็นข่าวดีๆ หวังว่าจะออกมาเร็วๆ
evatari said:
เป็นข่าวดีๆ หวังว่าจะออกมาเร็วๆ
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"I hope the news will come out soon."
English please... This is an english thread
Confirmed to be a rumor by Joe Belfiore (via Twitter). Too bad.

So... what do you think the chances are...

As we close in on the 15th, I think two things will happen:
A) No Mango. The rumor-mill did it again.
B) Microsoft will STILL not have learned their lesson about replying to rumors.
They have to know what is being said on every single blog on earth. Type Mango into Google and it pulls up 500 news stories that say "durr will Sept 15 be release date??". Yet the closest thing I can find is a reply to a comment on the dev team blog. What happened to that guy who was hired after the NoDo fiasco to liaise with consumers?
Rule 1 in their position should be addressing rumors. No matter how small. Set up a "wp facts" page. Address the 15th rumor or whatever is next. By not, they're shooting themselves in the foot. I'm a cold-hearted cynic, and even I'm half convinced that it may actually begin being launched tomorrow.
A. I think the chance is rather high, but one never knows until that day gets here, right? That's what makes those rumors so power - the suspense of it. If it doesn't come people will just blame the carriers or OEMs. I think Microsoft was smart to say that their job was done, but they threw the OEMs and carriers under the bus in the process. Microsoft still has to approve the OTA even after the OEMs and Carriers do their thing, and there really isn't much to do since you they aren't allowed to bake in a ton of apps like on Android, WinMo/Symbian, and BB.
B. I think Microsoft thinks it helps them because it gets headlines, but when those days come and go the disappointment more than counters whatever was gained leading up to those days.
They did set up a webpage. Mango is not on it yet.
Just to answer your question. The guy they hired to be customer facing said in a blog post about a month and a half ago that he was going to maintain radio silence and "the next blog post will be the announcement that it is being released." A lot of good that's doing him.
While I wish they could have a concrete release date, I do wish they would at least deny dates. Sure it's our own fault for investing to heavily into unsubstantiated rumors, but they really could kill all of the speculation with one quick blog post.
Although the guys who said the release was this week have been spot on with their previous predictions, I may have to bet against this one.
Sent from my LG-C900 using XDA Windows Phone 7 App
A: Microsoft only have an estimate date of when Mango will be ready for roll out.
B: Microsoft will only roll out the update after it test the update infrastructure.
Lol @ test the update infrastructure.
No.
Also, "this fall" is not an estimated date. Fall is a season, not a month, not a week, and certainly not a date. It's a 3 month season and if they wish to pass that off as an estimated date, I guess it means they genuinely think their customers are idiots. An estimated date would be something along the lines of "the second week of September." "This fall..." That tells me nothing other than "we're giving ourselves a 3 month span so that if they ahve to wait until the dawn of Winter, we won't look like idiots."
But anyways, we've seen this tactic employed recently. Remember the Samsung US Galaxy S FroYo updates and #NeverAgain? Yea, that's basically what happened. I'm suprised WP7 users aren't furious they had to wait a whole year for an update, but this seems like a special kind of user base. Microsoft must be ecstatic they're given so much rope to play with (then again, they didn't sell 10M phones like Samsung, probably 3-4M in the US alone)...
Main issue is getting the update through the OEMs and carriers. Most OEMs already have the update ready, and they're even making new stock Mango phones.
Carriers are another deal, but I'm suprised it takes carriers so long with WP7 updates when they have a lot less stuff to test due to their inability to bake as much bloatware into the devices' ROMs and stuff like that.
Maybe the carriers are waiting for their partners (TeleNav, MobiTV, Slacker, Netflix, etc.) to get their apps Mango-ready before they approve it? Cause we all know they won't Okay the update if their subscription-based Value-Adds don't work correctly on it...
sure haven't said:
B) Microsoft will STILL not have learned their lesson about replying to rumors.
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Microsoft has a policy concerning rumors. That is they do not comment and that is the best policy.
If this rumor is true, MS might make an announcement in the next few days and then the download will be available. If that's the case, then there was no need to comment on the rumor and say "Yes Mango is coming this week, but we want it to be available shortly after we announced it so we're not announcing it today."
If the rumor is false, people might be pissed at MS but they have no reason to be so. We do not know who started the rumor and all we ever heard from MS was "fall".
Now if MS were to dismiss every incorrect rumor as soon as they can (to not get up expectations), a missing comment on a rumor would kind of mark it as true.
They only comment on rumors when the rumor really might leave many people disappointed, like the Xbox + blu ray thing a couple of years ago.
Xbox 360s have sold way better than Windows Phones and this Mango rumor might be a big deal for us enthusiasts, but apart from us that's that.
BTW, I saw someone yesterday or the day before casually toss out the 2 PM PST time for a Mango release. That rumor's now dead.
I have a feeling it will be released on the 20th
9/15 isn't mango day, that was another rumor, folks. We've been saying "fall"... it's not fall yet! http://t.co/ZcvBO5ys
From joebelfiore on twitter.
I5 launching around then. Theyre dumb.
Sent from my SGH-T959 using XDA App
sure haven't said:
As we close in on the 15th, I think two things will happen:
A) No Mango. The rumor-mill did it again.
B) Microsoft will STILL not have learned their lesson about replying to rumors.
They have to know what is being said on every single blog on earth. Type Mango into Google and it pulls up 500 news stories that say "durr will Sept 15 be release date??". Yet the closest thing I can find is a reply to a comment on the dev team blog. What happened to that guy who was hired after the NoDo fiasco to liaise with consumers?
Rule 1 in their position should be addressing rumors. No matter how small. Set up a "wp facts" page. Address the 15th rumor or whatever is next. By not, they're shooting themselves in the foot. I'm a cold-hearted cynic, and even I'm half convinced that it may actually begin being launched tomorrow.
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Click to collapse
What lesson do they have to learn? They get free publicity, the only ones disappointed are the idiots that power the rumor mill.
fb401 said:
Just to answer your question. The guy they hired to be customer facing said in a blog post about a month and a half ago that he was going to maintain radio silence and "the next blog post will be the announcement that it is being released." A lot of good that's doing him.
While I wish they could have a concrete release date, I do wish they would at least deny dates. Sure it's our own fault for investing to heavily into unsubstantiated rumors, but they really could kill all of the speculation with one quick blog post.
Although the guys who said the release was this week have been spot on with their previous predictions, I may have to bet against this one.
Sent from my LG-C900 using XDA Windows Phone 7 App
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by the way, that's the same guy that kept radio silence while the blog was exploding with angry people during the nodo update failure.
The best thing for EVERYONE, devs, users, shops, etc would be to a predetermined release date, well in advance too. Failing that, as the date closes in, more and more accurate time windows. Failing that too, bad enough as it is, at least dispel rumors. Because it's not like people are EXCITED about the update. People are IMPATIENT. And rightly so, you're putting out features that have been on every smartphone for a long time !
let face with it or without mango WP7 is never going to win much of the market share, I expect theres a few who will have renewed their contact & jumped OS's before the mango hits the consumer ?

Is Android One a rotting corpse?

I bought a Nokia 5.3 because of the combination of cost, features and Nokia's commitment to the Android One program. At the moment I'm lucky to get an outdated security update every few months let alone the promised OS upgrades. According to the program I believe they were supposed to give monthly security updates and two major OS updates which never happened. I'm still stuck on 11.
Given that there seems to be no action by Google or any other entity to enforce these requirements, can I assume the program is dead?
You should ask NOKIA this question: they joined the Android ONE program.
Fair point. My experiences with corporate support have always been so bad that the part of my brain that would suggest that has shut down. That being said, the Android One page hasn't been updated in years and according to the Wikipedia page no new phones have registered with the program since 2021.
So I sent a support request to Nokia and ended up receiving a response within an hour! I was pleasantly surprised at how quickly they told me to go f**k myself.
I'm pretty sure Android One is dead. IMO of course.
thats why custom rom is always the best

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