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OK, now I have a problem.
If I turn my xoom off and then on again the touchscreen will not respond to any input, only hardware buttons work.
If I hold volume up and power button to restart, it restarts and everything works OK. I can but it to sleep and wake it up and still everything works. Everything works until I turn it off and on again, then the problem returns and I need to hold volume up and power button to restart it again to get the touch screen working.
I searched the net but didn't find anything similar.
Any ideas?
is it still stock or you rooted / update kernel ?
errevi said:
is it still stock or you rooted / update kernel ?
Click to expand...
Click to collapse
Its complitly stock wifi only Xoom, bought from US about two weeks old.
I tried Factory reset, it didn't change anything.
Strange thing is that volume up and power reset fixes it every time. And it works fine until i turn it off again. What does this volume up and power button command do exactly, soft reset? If soft reset fixes it, it can't be a hardware problem or can it?
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Motive101 said:
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Click to expand...
Click to collapse
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
poisike said:
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
Click to expand...
Click to collapse
gysgtusmc said:
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
Click to expand...
Click to collapse
Thanks for trying to help! I'm not sure i want to mess with this yet. I talked to Motorola about my problem and the seemed very interested in my problem, so i will wait and see what they suggest.
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Ieracos said:
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Click to expand...
Click to collapse
They are still thinking how they can help me, there is no solution yet, I will let you know when I get a solution from them.
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
poisike said:
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
Click to expand...
Click to collapse
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Ieracos said:
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Click to expand...
Click to collapse
In fact someone from Motorola US contacted me and offered help, so I can't really say anything bad about Motorola, they are really friendly and helpful. They offered to replace my Xoom, but later discovered that i'm not in US and suggested that I should be able to get a replacement from europe.
Before I was contacted by Motorola US, I sent a email to Motorola UK and they also apologized for the problems I had and offered to replace my Xoom, only problem is that they don't have any in stock at the moment, so I have to wait about two weeks.
As my Xoom works great after I force reboot it, it's not a problem for me to wait, I can use my Xoom until I get a replacement.
I would like to thank Motorola for the great support that they have offered me and I will update this thread when my issue is resolved.
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
poisike said:
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
Click to expand...
Click to collapse
I'm trying to do it right now
A little update.
I have been using my faulty Xoom for over two weeks now. I didn't turn it off so it worked until today. Today i tried to install a app from Market and My apps crashed, so i tried to stop it and this caused Launcer to FC (Does Launcer FC cause a automatic reboot?). The screen went black and in about 20 seconds it did show me the lock screen and i had no touch screen control. So i force rebooted it and now it doesn't even start up anymore, it's stuck on boot animation.
So it's starting to get really frustrating... I'm even considering to buy another Xoom, but this really isn't a solution, i have no use for two (if i ever get a replacement).
Has anyone any ideas? Why is it now stuck on boot animation, doesn't this look like a software problem? Is there any way to push clean images to it without unlocking? I understand that unlocking will void my warranty?
Is it possible to flash the official stock images without unlocking?
Ok, i got it to boot up again. I did Wipe data/factory reset and now it boots up again, but still no touch control.
And it seems that i have confirmed that doing too many force reboots will mess up the system.
BTW, there is a way to get into Android recovery on WIFI only Xoom, i wish i had known this before, "adb reboot recovery" works.
Can someone please answer my question, is it possible to flash the official stock images without unlocking? Maybe that will fix my touch screen control problem...
I've having this same issue but mine is worse.. the touchscreen is not working AT ALL.. only the power button works..
I can restart the xoom with the volume up power button but after it restarts still no response from the touchscreen!
What can I do to fix this?
Any help would be appreciated..
dear alls,
Few days ago my phone running with unormally, the back button is don't work and no one touch it, the phone running the program by it self. i have search on google many case like this, but they send to motorola to solve that proble. but, my warranty is gone. i can't use my phone now...
Try buying a new touchscreen digitizer off of amazon, they are only about ten bucks I beleive
taptaptouch said:
Try buying a new touchscreen digitizer off of amazon, they are only about ten bucks I beleive
Click to expand...
Click to collapse
to expensive the digitizer... if i buy the new digitizer and then i maybe got the same problem...
that i want to confirm is the problem is on hardware or software?
i have to try flash to many rom. but it still get same problem.
Have you tried sbf back to stock?
hmmmm...
i don't know what u mean for SBF?
can u tell me? what can i do?
sorry i'm a newbie for this phone.
i also had this problem back when i had i flashed to metro pcs. back button would work but if i touched the physical keyboard the ghost touch would go crazy and half the keys on the keyboard wouldnt work. i eventually just started using the onscreen keyboard to avoid the problem. but my problem ended up being all software, did a full wipe and install fresh new rom and my problem was solved.
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
mustakg said:
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
Click to expand...
Click to collapse
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
TP-Power said:
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Click to expand...
Click to collapse
Hi,
Is there any chance the battery pins could be damaged or bent?
Is there any way for you to get hold of another battery(from a shop or friend) and try that?
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
TP-Power said:
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
Click to expand...
Click to collapse
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
malybru said:
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
Click to expand...
Click to collapse
They don't use a JTAG unit or anything like that to see what has went wrong than I presume? Well, first thing I'll do is test it right away at the laboratory. I will post the result in the evening.
TP-Power said:
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
Click to expand...
Click to collapse
My sensation was rooted and had a custom ROM on, but I was preparing to send the phone back in when it got bricked. I had managed to install stock rom and do S-on but the phone had an unlocked bootloader using HTC dev website, so I was worried they wouldnt do the repair.
As it happens they did all the work under warranty and didnt say/ mention having unlocked bootloader. It has come back locked though.
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
asuen06 said:
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
Click to expand...
Click to collapse
If your getting QHSUSB DLOAD I'm so sorry to tell you as I believe your device is HARD BRICKED. You can try jtag. If you search there are several companies who will jtag. I'm wishing you the best and I'm sorry about your device.
Sent from my HTC Sensation 4G using xda premium
I had to return my HTC Sensation to the repair center. Apparently the motherboard just fried. I got a new motherboard and just S-OFFed the phone again. Very weird problem though. As has been said in this post earlier, if they can't turn on the device they won't see it is S-OFFed and your warranty will apply.
okay everyone thank you for your time here is whats going on and yes i have googled the problem to no avail thats why im here i have a tmobile htc sensation 4g the wifi turns on works then shuts of i turn it back on and it crashes my phone so im guessing its a software issue something conflicting with something else but not sure could anyone help the phone is stock not rooted no s-off
light0070702 said:
okay everyone thank you for your time here is whats going on and yes i have googled the problem to no avail thats why im here i have a tmobile htc sensation 4g the wifi turns on works then shuts of i turn it back on and it crashes my phone so im guessing its a software issue something conflicting with something else but not sure could anyone help the phone is stock not rooted no s-off
Click to expand...
Click to collapse
there is not much you can do
just use factory reset from settings
need help wifi
rzr86 said:
there is not much you can do
just use factory reset from settings
Click to expand...
Click to collapse
i have been searching everywhere it has to be software cause it crashes my phone i had it rooted on stock ics flashed the factory ruu wifi came back for a little bit then back to the same problem
light0070702 said:
i have been searching everywhere it has to be software cause it crashes my phone i had it rooted on stock ics flashed the factory ruu wifi came back for a little bit then back to the same problem
Click to expand...
Click to collapse
surely it is a software issue?
did you check the antenna if it sits correctly?
i believe
rzr86 said:
surely it is a software issue?
did you check the antenna if it sits correctly?
Click to expand...
Click to collapse
i think its software related cause one minute it works perfect the next with out any move ment at all phone freezes hums through speakers and crashes the phone i would post the crash log but dont know how too and yes i have checked the antenna
light0070702 said:
i think its software related cause one minute it works perfect the next with out any move ment at all phone freezes hums through speakers and crashes the phone i would post the crash log but dont know how too and yes i have checked the antenna
Click to expand...
Click to collapse
its not software it never is , i also had this problem , have u droped ur phone lately hard or soft in bed (any bymp) happened ?
nope
Harbir said:
its not software it never is , i also had this problem , have u droped ur phone lately hard or soft in bed (any bymp) happened ?
Click to expand...
Click to collapse
since the wifi issue the phone has just been a charging phone thats it i use it to charge my batteries since i dont like the heat issue of charging my htc amazed 4g but even before that ive had no issues with the phone when i try to activate the wifi sometimes it will stick to the turning on message sometimes it will turn on and work but later shut off then when i go to turn it back on it will crash the whole phone i wish i could retrieve the error log to post it but i do not know how too
how did you fix the issue
Harbir said:
its not software it never is , i also had this problem , have u droped ur phone lately hard or soft in bed (any bymp) happened ?
Click to expand...
Click to collapse
how did you manage to fix the issue in your phone
light0070702 said:
since the wifi issue the phone has just been a charging phone thats it i use it to charge my batteries since i dont like the heat issue of charging my htc amazed 4g but even before that ive had no issues with the phone when i try to activate the wifi sometimes it will stick to the turning on message sometimes it will turn on and work but later shut off then when i go to turn it back on it will crash the whole phone i wish i could retrieve the error log to post it but i do not know how too
Click to expand...
Click to collapse
this was the same beginning i had ,then after a while it died permanently
light0070702 said:
how did you manage to fix the issue in your phone
Click to expand...
Click to collapse
my phone screen got broken by accident ,and i got the screen from on-line and send it to a local (not htc) mobile repair shop . he disassembled it and re assembled it and then after reassembling the WiFi started to work , i asked him how he said the WiFi connectors might have gotten loose while phone has dropped and while reassembling he might have connected them properly again ,i lot lucky
it might be that you need a new back piece
so would you sugest taking the phone apart
Harbir said:
this was the same beginning i had ,then after a while it died permanently
my phone screen got broken by accident ,and i got the screen from on-line and send it to a local (not htc) mobile repair shop . he disassembled it and re assembled it and then after reassembling the WiFi started to work , i asked him how he said the WiFi connectors might have gotten loose while phone has dropped and while reassembling he might have connected them properly again ,i lot lucky
Click to expand...
Click to collapse
sorry for the really delayed responses so im just throwing sheets in the wind here do you sugest i take apart the phone and check connections????????
touch screen sensitivity is so low, sometime it gets stuck when typing or just miss a few keys and very very annoying. is there a way to fix this ATM ? i'm not sure its software problem or my phone is defected. i flashed like 5 6 roms already but the problem still there, change to another keyboard and samething . any help ?
Software. Have to wait for an official fix
Sent from my A0001 using Tapatalk
sjhotwings said:
touch screen sensitivity is so low, sometime it gets stuck when typing or just miss a few keys and very very annoying. is there a way to fix this ATM ? i'm not sure its software problem or my phone is defected. i flashed like 5 6 roms already but the problem still there, change to another keyboard and samething . any help ?
Click to expand...
Click to collapse
I feel your pain. My situation is absolutely the same. I beleive it could have started after I used the chinese car charger and power bank on vacation. Did you use something like that?
sjhotwings said:
touch screen sensitivity is so low, sometime it gets stuck when typing or just miss a few keys and very very annoying. is there a way to fix this ATM ? i'm not sure its software problem or my phone is defected. i flashed like 5 6 roms already but the problem still there, change to another keyboard and samething . any help ?
Click to expand...
Click to collapse
The problem is in the touchscreen firmware and the fix have to be released from synaptics and not frome Oneplus.
The fact is that it may take a few or a long time based on the issue and it may be enven never be fixed, who knows.
As now i am really disappointed. They should have never release da device knowing of such a major bug.
ky3bmu4 said:
I feel your pain. My situation is absolutely the same. I beleive it could have started after I used the chinese car charger and power bank on vacation. Did you use something like that?
Click to expand...
Click to collapse
No, nothing related to the charger tho haha. the problem started as soon as i turn on the phone for the first time and it went crazy like that since then. i flashed almost every rom on here still no good. i flashed fusionjack slimsaber rom earlier and it really improved alot . you might want to check that rom out.i'm gonna stick w/ slimsaber for a while now i guess
sjhotwings said:
No, nothing related to the charger tho haha. the problem started as soon as i turn on the phone for the first time and it went crazy like that since then. i flashed almost every rom on here still no good. i flashed fusionjack slimsaber rom earlier and it really improved alot . you might want to check that rom out.i'm gonna stick w/ slimsaber for a while now i guess
Click to expand...
Click to collapse
Thx for the advice. For me the issue seems to be solved randomly when I restored the 33R in Twrp. However some other problems remain: like not getting back to the mobile Internet after leaving the wifi area or loseing the network at all ( curable by switching on and off the airplane mode or rebooting respectively).
My phone is cursed really xD
ky3bmu4 said:
Thx for the advice. For me the issue seems to be solved randomly when I restored the 33R in Twrp. However some other problems remain: like not getting back to the mobile Internet after leaving the wifi area or loseing the network at all ( curable by switching on and off the airplane mode or rebooting respectively).
My phone is cursed really xD
Click to expand...
Click to collapse
try slimsaber , it worked very good for me . and hope it work for you too
sjhotwings said:
try slimsaber , it worked very good for me . and hope it work for you too
Click to expand...
Click to collapse
I'm not sure if this is the same issue, but when you run a touch screen test, does it work with more than one touch? IE is multitouch working? I had an issue the other day and I resolved it by turning off the phone, attaching it to the charger and then turning it back on (read it on the oneplus forum). It is a known issue and they are working on bringing us the fix.
Hope this is helpful.
I have this issue too, although it's been mitigated somewhat by the most recent software patches they pushed in 30O and 33R. I'm on a CM nightly at the moment and it's certainly usable. I made the issue a lot better by disabling haptic feedback in the SwiftKey settings - it almost feels like that extra effort to run the vibrating motor causes the screen to respond badly or something.
Is it doing this?
http://youtu.be/XsGPsDP4V0U
If so this is what mine is doing and it's soooo annoying trying to type.
http://www.androidheadlines.com/201...ti-touch-issues-oneplus-one-fix-incoming.html
Some-not me, have been able to mitigate the problem by running a code through terminal emulator.
This has been brought up in CM bug log as Bacon 55.
You don't have to be rooted to do this.
Type: su (if you're rooted)
Type: cat /sys/class/input/input0/baseline_test
Press enter.
Note that you will need to do this every time you reboot your phone.
Credits to a member on jira cm. Forgot to name! Hope it works for you
I've tried everything and everything failed.
Let's hope synaptics pushes out a fix soon. I can't stand this issue. Basically two different touches near each other are recognized as a swype -_-'
i did a test using multitouch test app. i use 1 finger touch on the phone and got a red dot, finger #2 gave me a blue dot . as soon as my 2 fingers get close together 1 of the dot disappear, also test w/ 4 5 fingers same result .thats why if you text really fast , you get alot of missing words and sometime it lag and get stuck.
I think that until this gets fixed the phone will be not ready to be sold,too...
Sent from my Oneplus One
Here is a fix I have tried and it has helped me a lotttt.
https://play.google.com/store/apps/details?id=br.shop4apps.touchscreenbooster.com
DuckMcQUack said:
I think that until this gets fixed the phone will be not ready to be sold,too...
Sent from my Oneplus One
Click to expand...
Click to collapse
Is this phone worth purchasing since customer service is not readily available. I'm not sure if I want to spend my money and not be able to get quality customer service. What are your thoughts?
alhadee12 said:
Is this phone worth purchasing since customer service is not readily available. I'm not sure if I want to spend my money and not be able to get quality customer service. What are your thoughts?
Click to expand...
Click to collapse
As long as the touchscreen issue is not fixed the phone has to be considered to be bugged and faulty. I would not spend my money on a defective phone at a very few weeks from N6 release that will be a superior terminal by far.
Even if it gets fixed it will be not worthy the same as N& is near to come anyways.
I wish i didn't buy mine.
DuckMcQUack said:
As long as the touchscreen issue is not fixed the phone has to be considered to be bugged and faulty. I would not spend my money on a defective phone at a very few weeks from N6 release that will be a superior terminal by far.
Even if it gets fixed it will be not worthy the same as N& is near to come anyways.
I wish i didn't buy mine.
Click to expand...
Click to collapse
Thanks, I started becoming more concerned because users have been paying long wait times for service and possibly having to ship back to China at the customers cost. That's a bad deal.
alhadee12 said:
Thanks, I started becoming more concerned because users have been paying long wait times for service and possibly having to ship back to China at the customers cost. That's a bad deal.
Click to expand...
Click to collapse
Definitely. I would stay away from this thing.
And by the way who knows if the ghost touches/swypes problem is not even a software issue just as the multitouch not working when placing the phone on a non-conductive surface...