touch screen sensitivity is so low, sometime it gets stuck when typing or just miss a few keys and very very annoying. is there a way to fix this ATM ? i'm not sure its software problem or my phone is defected. i flashed like 5 6 roms already but the problem still there, change to another keyboard and samething . any help ?
Software. Have to wait for an official fix
Sent from my A0001 using Tapatalk
sjhotwings said:
touch screen sensitivity is so low, sometime it gets stuck when typing or just miss a few keys and very very annoying. is there a way to fix this ATM ? i'm not sure its software problem or my phone is defected. i flashed like 5 6 roms already but the problem still there, change to another keyboard and samething . any help ?
Click to expand...
Click to collapse
I feel your pain. My situation is absolutely the same. I beleive it could have started after I used the chinese car charger and power bank on vacation. Did you use something like that?
sjhotwings said:
touch screen sensitivity is so low, sometime it gets stuck when typing or just miss a few keys and very very annoying. is there a way to fix this ATM ? i'm not sure its software problem or my phone is defected. i flashed like 5 6 roms already but the problem still there, change to another keyboard and samething . any help ?
Click to expand...
Click to collapse
The problem is in the touchscreen firmware and the fix have to be released from synaptics and not frome Oneplus.
The fact is that it may take a few or a long time based on the issue and it may be enven never be fixed, who knows.
As now i am really disappointed. They should have never release da device knowing of such a major bug.
ky3bmu4 said:
I feel your pain. My situation is absolutely the same. I beleive it could have started after I used the chinese car charger and power bank on vacation. Did you use something like that?
Click to expand...
Click to collapse
No, nothing related to the charger tho haha. the problem started as soon as i turn on the phone for the first time and it went crazy like that since then. i flashed almost every rom on here still no good. i flashed fusionjack slimsaber rom earlier and it really improved alot . you might want to check that rom out.i'm gonna stick w/ slimsaber for a while now i guess
sjhotwings said:
No, nothing related to the charger tho haha. the problem started as soon as i turn on the phone for the first time and it went crazy like that since then. i flashed almost every rom on here still no good. i flashed fusionjack slimsaber rom earlier and it really improved alot . you might want to check that rom out.i'm gonna stick w/ slimsaber for a while now i guess
Click to expand...
Click to collapse
Thx for the advice. For me the issue seems to be solved randomly when I restored the 33R in Twrp. However some other problems remain: like not getting back to the mobile Internet after leaving the wifi area or loseing the network at all ( curable by switching on and off the airplane mode or rebooting respectively).
My phone is cursed really xD
ky3bmu4 said:
Thx for the advice. For me the issue seems to be solved randomly when I restored the 33R in Twrp. However some other problems remain: like not getting back to the mobile Internet after leaving the wifi area or loseing the network at all ( curable by switching on and off the airplane mode or rebooting respectively).
My phone is cursed really xD
Click to expand...
Click to collapse
try slimsaber , it worked very good for me . and hope it work for you too
sjhotwings said:
try slimsaber , it worked very good for me . and hope it work for you too
Click to expand...
Click to collapse
I'm not sure if this is the same issue, but when you run a touch screen test, does it work with more than one touch? IE is multitouch working? I had an issue the other day and I resolved it by turning off the phone, attaching it to the charger and then turning it back on (read it on the oneplus forum). It is a known issue and they are working on bringing us the fix.
Hope this is helpful.
I have this issue too, although it's been mitigated somewhat by the most recent software patches they pushed in 30O and 33R. I'm on a CM nightly at the moment and it's certainly usable. I made the issue a lot better by disabling haptic feedback in the SwiftKey settings - it almost feels like that extra effort to run the vibrating motor causes the screen to respond badly or something.
Is it doing this?
http://youtu.be/XsGPsDP4V0U
If so this is what mine is doing and it's soooo annoying trying to type.
http://www.androidheadlines.com/201...ti-touch-issues-oneplus-one-fix-incoming.html
Some-not me, have been able to mitigate the problem by running a code through terminal emulator.
This has been brought up in CM bug log as Bacon 55.
You don't have to be rooted to do this.
Type: su (if you're rooted)
Type: cat /sys/class/input/input0/baseline_test
Press enter.
Note that you will need to do this every time you reboot your phone.
Credits to a member on jira cm. Forgot to name! Hope it works for you
I've tried everything and everything failed.
Let's hope synaptics pushes out a fix soon. I can't stand this issue. Basically two different touches near each other are recognized as a swype -_-'
i did a test using multitouch test app. i use 1 finger touch on the phone and got a red dot, finger #2 gave me a blue dot . as soon as my 2 fingers get close together 1 of the dot disappear, also test w/ 4 5 fingers same result .thats why if you text really fast , you get alot of missing words and sometime it lag and get stuck.
I think that until this gets fixed the phone will be not ready to be sold,too...
Sent from my Oneplus One
Here is a fix I have tried and it has helped me a lotttt.
https://play.google.com/store/apps/details?id=br.shop4apps.touchscreenbooster.com
DuckMcQUack said:
I think that until this gets fixed the phone will be not ready to be sold,too...
Sent from my Oneplus One
Click to expand...
Click to collapse
Is this phone worth purchasing since customer service is not readily available. I'm not sure if I want to spend my money and not be able to get quality customer service. What are your thoughts?
alhadee12 said:
Is this phone worth purchasing since customer service is not readily available. I'm not sure if I want to spend my money and not be able to get quality customer service. What are your thoughts?
Click to expand...
Click to collapse
As long as the touchscreen issue is not fixed the phone has to be considered to be bugged and faulty. I would not spend my money on a defective phone at a very few weeks from N6 release that will be a superior terminal by far.
Even if it gets fixed it will be not worthy the same as N& is near to come anyways.
I wish i didn't buy mine.
DuckMcQUack said:
As long as the touchscreen issue is not fixed the phone has to be considered to be bugged and faulty. I would not spend my money on a defective phone at a very few weeks from N6 release that will be a superior terminal by far.
Even if it gets fixed it will be not worthy the same as N& is near to come anyways.
I wish i didn't buy mine.
Click to expand...
Click to collapse
Thanks, I started becoming more concerned because users have been paying long wait times for service and possibly having to ship back to China at the customers cost. That's a bad deal.
alhadee12 said:
Thanks, I started becoming more concerned because users have been paying long wait times for service and possibly having to ship back to China at the customers cost. That's a bad deal.
Click to expand...
Click to collapse
Definitely. I would stay away from this thing.
And by the way who knows if the ghost touches/swypes problem is not even a software issue just as the multitouch not working when placing the phone on a non-conductive surface...
Related
In the past month I bought a used mytouch 4g slide off ebay in good working order. Lately though the phone keeps shutting off on me whenever I try to do anything. The phone is rooted with S-ON OFF.
I have installed many different roms but of late they all seem to be shutting off. I had this problem but it only happened every few days beforehand. After install of the rom I am waiting around 7 minutes before using my phone. Right now I'm back to my G2, which in my opinion feels better and battery last longer. I also dislike Sense but the camera is fantastic compared to the G2.
I have used Bulletproof 1.1, DoubleShot Lite 1.2.3, and MikTouch-0.7 and all had the same problem.
montusama said:
In the past month I bought a used mytouch 4g slide off ebay in good working order. Lately though the phone keeps shutting off on me whenever I try to do anything. The phone is rooted with S-ON OFF.
I have installed many different roms but of late they all seem to be shutting off. I had this problem but it only happened every few days beforehand. After install of the rom I am waiting around 7 minutes before using my phone. Right now I'm back to my G2, which in my opinion feels better and battery last longer. I also dislike Sense but the camera is fantastic compared to the G2.
I have used Bulletproof 1.1, DoubleShot Lite 1.2.3, and MikTouch-0.7 and all had the same problem.
Click to expand...
Click to collapse
Are you doing full wipes between ROMS? Sounds like a hardware issue to me because MikTouch has Stock Kernel
Sent from my myTouch_4G_Slide using Tapatalk 2
strapped365 said:
Are you doing full wipes between ROMS? Sounds like a hardware issue to me because MikTouch has Stock Kernel
Sent from my myTouch_4G_Slide using Tapatalk 2
Click to expand...
Click to collapse
Yup, always wipe everything. As I got the phone used that limits my options for hardware issues.
montusama said:
Yup, always wipe everything. As I got the phone used that limits my options for hardware issues.
Click to expand...
Click to collapse
Yep looks like you row the same boat I do and I pay outright for all my devices
Sent from my myTouch_4G_Slide using Tapatalk 2
Definitely a hardware problem. Multiple roms should not all have that same problem. Either your battery, battery connection might be bad. But with such a general problem, it can be nearly anything
(exactly why I don't like buying used phones)
Phone Powering off by itself Solved!
So I have bought several phones over the past year cause of this same problem. I take it to the service provider for troubleshooting and all they keep telling me is its a hardware issue. They do a hard restart and blah blah blah. Long story short. IT NEVER FIXES THE PROBLEM... BUT.... I realized it was the battery slipping loose. every time you place the phone down it gently slips out of place. Of course it doesn't fall out cause the phone has a back. So. I just taped my battery to the inside of my phone. PROBLEM SOLVED!!!! Did this with my Samsung Conquer 4g... and with my friends 4g slide. It stopped the mysterious powering off, Try it and see it if works for you! Hope this helps someone!
kays123 said:
So I have bought several phones over the past year cause of this same problem. I take it to the service provider for troubleshooting and all they keep telling me is its a hardware issue. They do a hard restart and blah blah blah. Long story short. IT NEVER FIXES THE PROBLEM... BUT.... I realized it was the battery slipping loose. every time you place the phone down it gently slips out of place. Of course it doesn't fall out cause the phone has a back. So. I just taped my battery to the inside of my phone. PROBLEM SOLVED!!!! Did this with my Samsung Conquer 4g... and with my friends 4g slide. It stopped the mysterious powering off, Try it and see it if works for you! Hope this helps someone!
Click to expand...
Click to collapse
I actually have had a problem like this before with the battery contacts. It seems very snug in the 4g slide.
gtmaster303 said:
Definitely a hardware problem. Multiple roms should not all have that same problem. Either your battery, battery connection might be bad. But with such a general problem, it can be nearly anything
(exactly why I don't like buying used phones)
Click to expand...
Click to collapse
I'm going to say its a hardware problem but my phone has been on for days now, though I'm not using it as I'm using my old G2.
A part of me just wants to stay with the G2 but I miss the excellent camera on the 4g slide. Of course I need to find a use for the slide though. Gotta love turning a very minor decision into a big deal.
If you're going to go used . if you have your area supported in craigslist buy it from there. Then atleast you can check for full functionality before you fork any dough over. I dont think ive ever bought a new phone in my life and never got a lemon
I've bought most of my phone's used and never had a problem. I would get a new phone but my phone selection is limited due to the QWERTY and good camera I want.
My phone tends to turn off when connected to WiFi with WiFi calling on... or at least it used to with stock and the CM 7 kang, but I haven't tried other ROMs.
Since the CM 9 alpha just got WiFi calling, I haven't had much time to test for that yet.
Have you tried not using WiFi or WiFi calling?
Hi all,
I'm having a similar shut off issue, only mu phone is fully stock. No root, no s-off, and no rom. It seems to be completely at random either by using the browser or any app or no app at all(after I've set my phone down, I've tried using it only to find it shut off). I did a factory reset and the problem persist, though not as often. Any ideas? Thanks!
mojoffdawal said:
Hi all,
I'm having a similar shut off issue, only mu phone is fully stock. No root, no s-off, and no rom. It seems to be completely at random either by using the browser or any app or no app at all(after I've set my phone down, I've tried using it only to find it shut off). I did a factory reset and the problem persist, though not as often. Any ideas? Thanks!
Click to expand...
Click to collapse
Sounds like warranty replacement is in your future...
Hastily spouted for your befuddlement
Coug76 said:
Sounds like warranty replacement is in your future...
Hastily spouted for your befuddlement
Click to expand...
Click to collapse
Only if the phone came from TMO though
montusama said:
Only if the phone came from TMO though
Click to expand...
Click to collapse
HTC doesn't care where it came from.
Hastily spouted for your befuddlement
wifi calling / replacement
mojoffdawal said:
Hi all,
I'm having a similar shut off issue, only mu phone is fully stock. No root, no s-off, and no rom. It seems to be completely at random either by using the browser or any app or no app at all(after I've set my phone down, I've tried using it only to find it shut off). I did a factory reset and the problem persist, though not as often. Any ideas? Thanks!
Click to expand...
Click to collapse
Did you have any luck getting a replacement?
Was WiFi calling on? (My phone would reboot even stock randomly when WiFi calling was in use.)
qayshp said:
Did you have any luck getting a replacement?
Was WiFi calling on? (My phone would reboot even stock randomly when WiFi calling was in use.)
Click to expand...
Click to collapse
I did. Same thing happened with the replacement. I rarely use WiFi and I make sure WiFi calling's off when I do use it. I thought it might be an app but so far, it's turned out to be the battery. I got the phone in February so I didn't think it would go bad so soon. Got an Anker and been restart free since.
Hi,
I would like to replace my HTC One M8 with a second hand OPO.
I keep reading about problems with this device, mainly the yellow screen issue.
If I am to buy this device, I would like to make sure it isn't suffering from these issues.
How can I try to reproduce the yellow screen issue? Can I check if the device is suffering from it in a 10 min overview?
Also, what else would you have me check for before I can commit?
Thanks in advance for your quick responses.
D.
You will notice if it has the yellow tint in 30 seconds. Mine has considerably diminished over the course of a month. Aside from it I find nothing to fault in this device.
Mine disappeared with in a few days of use. And i have htc one m8 Also and never touched it since I got a oneplus one so yes its worth the upgrade
Thank you both.
So you don't experience any of the problems on this forum?
It seems like every time I log in there's a new thread with different problem ?
doronbh said:
Thank you both.
So you don't experience any of the problems on this forum?
It seems like every time I log in there's a new thread with different problem ?
Click to expand...
Click to collapse
If you have a HTC m8 i would pass and get a N6. No point in buying an already old device at so a few time before the next nexus.
I have problems with the touchscreen. OP is going to fix them with the new touchscreen firmware but i've read on some threads that the fix isn't 100% resolutive...
DuckMcQUack said:
If you have a HTC m8 i would pass and get a N6. No point in buying an already old device at so a few time before the next nexus.
I have problems with the touchscreen. OP is going to fix them with the new touchscreen firmware but i've read on some threads that the fix isn't 100% resolutive...
Click to expand...
Click to collapse
Touchscreen problem solved with the last update from franco kernel r17 my friend
The speakers on the M8 are SO much better than the OPO too, but that's an obvious point!
-Nx- said:
Touchscreen problem solved with the last update from franco kernel r17 my friend
Click to expand...
Click to collapse
I know! I haven't already tried the patch so I was not telling wrong info, glad it is sorted out anyways!
Btw the n6 thing is still legit and I would think about it ! Next Google phone will also have a smaller screen which is better imho
Sent from my Oneplus One
doronbh said:
It seems like every time I log in there's a new thread with different problem ?
Click to expand...
Click to collapse
Well, if you're not having any issues, there's no need to start a thread...So yes, of course you see allot of threads from people with problems
Most of us have no problems whatsoever though.
I personally have allot of friends who own this phone and none of us have the yellow screen issue.
Gamm86 said:
Well, if you're not having any issues, there's no need to start a thread...So yes, of course you see allot of threads from people with problems
Most of us have no problems whatsoever though.
I personally have allot of friends who own this phone and none of us have the yellow screen issue.
Click to expand...
Click to collapse
Yep, I agree. Only the people with problems are whining.
Transmitted via Bacon
The yellow band does not go away, it comes and goes in varying degrees. I'm not sure what makes it change, I'm thinking temperature. Anyway, I should know as I've bought 4 four OPO's so far I still have my original from mid July that I gave to my bro, sold one for profit, returned a faulty one, and currently have a new one for myself from mid August. The one from July still has the yellow band nothing's changed, but the one from August is almost unnoticeable and is the best one so far. You never know what you're gonna get from OnePlus, their quality control is atrocious, but you have options. If you don't like it, you can sell it for a small profit, or you can compromise and keep it since it's still pretty damn good for $350.
I had the yellow thing but its gone lol
I'm in the same boat as the OP, I have an M8 Dev Edition converted to GPe.
The more I see the endless customizations the opo has to offer, the more I want one.
It is the number of unique problems that I am concerned about. I realize this is a troubleshooting forum, but it feels like there's a new bug for every phone they sold ?
I came from an iPhone 5s to an Xperia Z2 to the OPO and its fantastic, what you read regarding problems are just a minute % of the people who owns the device that are experiencing problems, this is true for EVERY single device. The majority however are probably not experiencing any issues are are oblivious of any issues. The issues i had was the multi-touch issue and battery drain issue which was resolved with firmware 33R, i also have the yellow band at the bottom of the screen but if i hadn't read about it i wouldn't have noticed it that's how inconspicuous it is.
S M G said:
I came from an iPhone 5s to an Xperia Z2 to the OPO and its fantastic, what you read regarding problems are just a minute % of the people who owns the device that are experiencing problems, this is true for EVERY single device. The majority however are probably not experiencing any issues are are oblivious of any issues. The issues i had was the multi-touch issue and battery drain issue which was resolved with firmware 33R, i also have the yellow band at the bottom of the screen but if i hadn't read about it i wouldn't have noticed it that's how inconspicuous it is.
Click to expand...
Click to collapse
Thanks for sharing.
S M G said:
I came from an iPhone 5s to an Xperia Z2 to the OPO and its fantastic, what you read regarding problems are just a minute % of the people who owns the device that are experiencing problems, this is true for EVERY single device. The majority however are probably not experiencing any issues are are oblivious of any issues. The issues i had was the multi-touch issue and battery drain issue which was resolved with firmware 33R, i also have the yellow band at the bottom of the screen but if i hadn't read about it i wouldn't have noticed it that's how inconspicuous it is.
Click to expand...
Click to collapse
Theres another touch firmware released so its fixed for once and all I agree with the yellow part.
zephiK said:
Theres another touch firmware released so its fixed for once and all I agree with the yellow part.
Click to expand...
Click to collapse
Yes, think its going to be firmware xxx36R or something in that line, this is great news for everyone who still had touch issues after 33R. For me 33R fixed the touch issue almost completely but i always welcome updates even if only for the smallest bug fixes so i cant wait.:fingers-crossed:
S M G said:
Yes, think its going to be firmware xxx36R or something in that line, this is great news for everyone who still had touch issues after 33R. For me 33R fixed the touch issue almost completely but i always welcome updates even if only for the smallest bug fixes so i cant wait.:fingers-crossed:
Click to expand...
Click to collapse
For me, it was improved but with the newest update it makes the screen more responsive and I can type fast again. And now theres ANOTHER touch screen firmware that just came out <1 hour ago.
zephiK said:
For me, it was improved but with the newest update it makes the screen more responsive and I can type fast again. And now theres ANOTHER touch screen firmware that just came out <1 hour ago.
Click to expand...
Click to collapse
Awesome ! I hope this get merged into the latest CM11s (36R ?)build before they release it !
PS: Are you running the nightlies ?
NVM: Just saw your signature...
Hi All,
During the last couple of weeks, with different ROMs I've been experiencing some touch screen issues. I feel like there is a 0.5s delay/lag on the touches which makes using the phone annoying. I can barely type and touches are not really accurate.
Not sure if there is any good app for testing the touchscreen, but I tried one (Test Touch) and as far as I can see, touches are not registered or are intermittently registered when fast touching the screen. (See Video). When I slowly drag the finger, a continuous line is traced.
I couldn't find anyone else having the same issue hence I'm posting this. Thanks for the help.
Current ROM: Temasek's UNOFFICIAL Build, 10.1, CM 12.1 .
Stock kernel.
Edit: Ram use is always lower than 50% and CPU usage is low.
Nikouy said:
Hi All,
During the last couple of weeks, with different ROMs I've been experiencing some touch screen issues. I feel like there is a 0.5s delay/lag on the touches which makes using the phone annoying. I can barely type and touches are not really accurate.
Not sure if there is any good app for testing the touchscreen, but I tried one (Test Touch) and as far as I can see, touches are not registered or are intermittently registered when fast touching the screen. (See Video). When I slowly drag the finger, a continuous line is traced.
I couldn't find anyone else having the same issue hence I'm posting this. Thanks for the help.
Current ROM: Temasek's UNOFFICIAL Build, 10.1, CM 12.1 .
Stock kernel.
Edit: Ram use is always lower than 50% and CPU usage is low.
Click to expand...
Click to collapse
You're not the only one- I opened a thread about this. Seems as something happened as people updated to android 5.x as did with me.
Hopefully someone can figure something out!
Seems more like an input lag- like you mentioned. Really annoying and makes it hard to type fast or use swype function.
You_got_owned123 said:
You're not the only one- I opened a thread about this. Seems as something happened as people updated to android 5.x as did with me.
Hopefully someone can figure something out!
Seems more like an input lag- like you mentioned. Really annoying and makes it hard to type fast or use swype function.
Click to expand...
Click to collapse
I've been having this issue too! I thought it was the ROM, but I am on my second one now with the same touch lag . I didn't have the issue in 5.0, though. I might consider downgrading and hope that that fixes my issue. Any help on this would be much appreciated
guih said:
I've been having this issue too! I thought it was the ROM, but I am on my second one now with the same touch lag . I didn't have the issue in 5.0, though. I might consider downgrading and hope that that fixes my issue. Any help on this would be much appreciated
Click to expand...
Click to collapse
Happy to know I am not the only one having this issue , good that we are on the same boat.
I'm travelling in a few days and can't go abroad with the phone in this "working" conditions so I will have to downgrade for sure. Any 5.0 ROM to recommend? A solution for 5.1 would be better
haha I was on Blisspop for a long time before moving to 5.1, it's a fantastic ROM!
guih said:
haha I was on Blisspop for a long time before moving to 5.1, it's a fantastic ROM!
Click to expand...
Click to collapse
I flashed Slim ROM, touches delay improved a bit but I was experiencing some lag on the hardware keys.
I just flashed last bacon firmware (from April 09) and RobbieL811 ROM and seems to be running smoothly, I wonder if it was a firmware issue. Thoughts?
Right, I have the same bloody problem, and I'm seriously thinking of going back to kit kat. What the hell happened, it worked perfectly. Does everybody have an unlocked bootloader? COS12 worked ok, lagged when hot, only after I unlocked the bootloader did it all go to ****. I just hope it'll go back to normal on KK and it isn't a permanent thing now..
Infinityyy said:
Right, I have the same bloody problem, and I'm seriously thinking of going back to kit kat. What the hell happened, it worked perfectly. Does everybody have an unlocked bootloader? COS12 worked ok, lagged when hot, only after I unlocked the bootloader did it all go to ****. I just hope it'll go back to normal on KK and it isn't a permanent thing now..
Click to expand...
Click to collapse
I have an unlocked bootloader and have moved from 11S to 12S and find its a lot better. I've seen people say they find the update better and some who have issues but your boot loader shouldnt really come into it. How did you update, what did you do since unlocking your bootloader?
gsmyth said:
I have an unlocked bootloader and have moved from 11S to 12S and find its a lot better. I've seen people say they find the update better and some who have issues but your boot loader shouldnt really come into it. How did you update, what did you do since unlocking your bootloader?
Click to expand...
Click to collapse
Went with COS12 for a while, then tried a 5.1 rom and it started going down from there. COS12 lagged a lot when the phone was charging, it got very hot for a while, and then cooled down. I don't know why touchscreen issues started happening, it worked ok for some time after installing 5.1, then for instance the settings app started scrolling slowly, the notification panel as well, some touches stopped being registered.. It's a weird issue, because it's not lagging, like skipping or so, but mostly it feels like the phone is in slow motion.
guih said:
I've been having this issue too! I thought it was the ROM, but I am on my second one now with the same touch lag . I didn't have the issue in 5.0, though. I might consider downgrading and hope that that fixes my issue. Any help on this would be much appreciated
Click to expand...
Click to collapse
Infinityyy said:
Went with COS12 for a while, then tried a 5.1 rom and it started going down from there. COS12 lagged a lot when the phone was charging, it got very hot for a while, and then cooled down. I don't know why touchscreen issues started happening, it worked ok for some time after installing 5.1, then for instance the settings app started scrolling slowly, the notification panel as well, some touches stopped being registered.. It's a weird issue, because it's not lagging, like skipping or so, but mostly it feels like the phone is in slow motion.
Click to expand...
Click to collapse
Same happens to mine.
I flashed 3 different ROMs today, 5.1 and 5.0, it was working fine for a few hours with one of them but after that It started with serious problems, to the point of nearly not registering any touch. After a reboot it improved a bit but it makes the phone unusable. I'm flying abroad in less than 12hrs and really need the phone.
Flashing a stock ROM or going to kit kat are the only options I see now.
Edit: Here I found some useful post, they state it's hardware not software.
Nikouy said:
Same happens to mine.
I flashed 3 different ROMs today, 5.1 and 5.0, it was working fine for a few hours with one of them but after that It started with serious problems, to the point of nearly not registering any touch. After a reboot it improved a bit but it makes the phone unusable. I'm flying abroad in less than 12hrs and really need the phone.
Flashing a stock ROM or going to kit kat are the only options I see now.
Edit: Here I found some useful post, they state it's hardware not software.
Click to expand...
Click to collapse
we're not alone man, multiple threads are popping up with people suffering from similar issues, including on reddit: http://www.reddit.com/r/oneplus/comments/33ky0u/open_post_to_oneplus_with_all_our_love_and/
I am having the same severe issues as well.
The nightmare begun after the 05Q update.
Ever since that update, no matter what I've tried, the touch problem is here.
I've tried numerous Roms + kernels combinations with no use.
OP support was trying twice to reset my phone to full factory reset to both Oxygen & CM11s with no use.
That is so frustrating.
i have the same problem, but only when i go outside and the weather is nice
Hi there,
(Im opening a new thread as the old one was completely off the topic of the original post)
So on CM11S, my phone screen was working fine. After the CM12S update, my phones screen sometimes doesn't respond correctly when I go to unlock my phone with the unlock pattern. (The timing of the update and the problem occurring may just be coincidence) Its as if holding your finger on the screen isn't registered as staying on the screen, its like the phone thinks I am lifting my finger off and reapplying it very quickly, I cant draw my unlock pattern and unlock my phone. It also affects the 'swipe down' I must do to get the unlock pattern prompt.
If I restart my phone, it usually fixes the problem. Although in the past few days, it has started happening more frequently and sometimes restarting the phone doesn't solve the issue. It is becoming more of a frustration now because of how frequently I have to restart my phone just to unlock it.
I first believed that using a glass screen protector was the problem, I thought the glass was causing ghost touches, so I removed my glass protector and replaced it with a film protector, at first it seemed that this was the problem, but I have just encountered the problem again. I'm not sure if its a hardware or a software issue, because restarting the device is fixing the problem most of the time, but its also switching off all power to the digitizer during a reboot so I cant tell what is the culprit.
I've opened a support ticket with OnePlus but it says it can be up to 10 days before I get a reply, I figured I'd post here too to see if anyone else has had similar issues or even found a fix.
Thanks in advance!
I had the same problem
I was having the same issue, although I never updated to CM12S. Instead, this happened to me when running Exodus Lollipop ROM and the SlimLP ROM. Since then, I have switched to Paranoid Android Alpha2 and have not had the issue recur in the last few days running PA. So to me it seems like a software glitch in many of the Lollipop ROMs. Try PA if you like and see if it's fixed.
welcome to ghost touch
google "oneplus one ghost touch" and join the hundreds of other known cases
I had a feeling this was the ghost touch issue, but my phone hasn't really had actual ghost touches, its just that most of screen stops working. I've got a few videos of it happening. First the screen goes a bit unresponsive, then after a short while, about 1/3 of the screen is completely unresponsive, I switched on show touches in development options and you can see that from the middle to the bottom of the screen there is no response unless I use the very edge on the right side, then it works, its like it has a dead spot. If I reboot my phone, that usually fixes the problem for a while, sometimes up to a whole day, but the problem comes back with time.
I was given a patch by the OnePlus automated support message, and it says my case has been forwarded to a specialist. I have just applied the patch which has rolled me back to CM11, I'm guessing it did more than just that, but the patch and notes don't really explain what it does. Either way, I'm in the process of receiving OTA updates so I can get back on CO12 so I can hopefully restore my data with my ADB backup (never done this before, not rooted my One yet)
Has anyone had any success with this patch?
Thanks
EDIT: So my ADB Backup isn't restoring on my phone. I am using Holo Backup (formerly Simple ADB Backup) and when I chose restore and select the backup, it just show the output for the help command from ADB and then doesnt appear to do anything else. Are there any manual commands to restore my backup or have I done something wrong?
Try going back to cm11s and then check...
Sent from Android (a google product)
Hi there,
So heres an update, I applied the first patch and it rolled me back to CM11S and the issue was still present on CM11S, I then got OTA's back up to CO12 and the issue still happens. I have turned off the off screen gestures and the ambient wakeup thing. It doesn't happen as often but when it happens, 2 restarts are needed to get it running smooth again.
My support ticket with OnePlus has gone quiet and I don't really know what my next step is? I have heard there is a second patch but I couldn't backup properly last time with ADB so I don't know if I want to go through all of the wiping and reupdating again when people report the 2nd patch is also ineffective.
Does anyone have any suggestions? I feel a bit cheated now knowing that my phone has what I can tell to be a manufacturing defect / hardware issue.
Another update here.
So after a week of silence from the OnePlus tech support, I have a new person handling my ticket and he has told me that I need to apply another display patch. I'm guessing this is the 2nd patch and not this final patch which was mentioned by Carl on Facebook.
Either way, I ran into a problem applying the 1st patch, I couldn't make a proper backup of my phone before I did the patch. I used SimpleADBBackup which I thought would work well but it took a very long time to create the backup and then when I applied the backup back onto my newly flashed phone, It missed many apps, only did app data for a few apps and didn't take any of my pictures or SD storage, so all my SMS and Call log backups were also lost. I would like to take a proper backup this time but I don't know how to do it? I don't trust this ADB backup method, even on the Simple ADB Backup program, it admits that ADB backups are hacky and untested.
I have been trying to use Helium but for some reason, my phone wont get past connecting it to the computer companion app, I have all phone drivers and ADB drivers installed correctly, but helium on the android side cant seem to see the computer app, the computer side of the app says that helium is enabled, but on my phone it is stuck on "waiting for the helium desktop app".
I feel like I'm having the worst luck with this phone, and its frustrating because I really like this phone and this flaw is really getting in the way of using this phone, I counted 8 restarts in one day due to the screen not working.
I hope someone can help me out, I don't want to fully wipe my phone again and I cant seem to back anything up correctly!
One more here... when everyone had the probelms, my screen works almost good... now trying the nightli from Cm... the problems become mroe and more big... ( than soon it is oneplus two? xD Its not in my mind waste more money on OPO company... jajajaja Any solution? we waiting for the miracle update they promised?
naghtan said:
One more here... when everyone had the probelms, my screen works almost good... now trying the nightli from Cm... the problems become mroe and more big... ( than soon it is oneplus two? xD Its not in my mind waste more money on OPO company... jajajaja Any solution? we waiting for the miracle update they promised?
Click to expand...
Click to collapse
I'm not sure if a full solution has been found yet. I read on Facebook that they are working with Synaptics to make a final patch which should solve the issue.
I've given up on trying to backup my phone without root, it just seems impossible to do right. I've just applied the 2nd display patch and got my phone running again, I think I may stay on CM11 and just forget lollipop until this issue gets resolved. I'm pretty sure last time I was on KitKat, the issues were there still but it may be less frequent, who knows?!
Do I have a better chance of seeing this screen issue less on KitKat or should I just update to CO12 for the 3rd time?
Another update here,
I have been instructed and have booked a remote session with OnePlus. I'm guessing they are going to be flashing CO12 or OxygenOS and hopefully some kind of display patch or calibration fix. I really hope this solves my problem, the issue has become a daily occurrence and I have also finally seen a ghost touch, it looked like it was trembling . I really love this phone apart from this issue but it happens way too often to ignore it. Ill post what happens after the session.
donk165 said:
Another update here,
I have been instructed and have booked a remote session with OnePlus. I'm guessing they are going to be flashing CO12 or OxygenOS and hopefully some kind of display patch or calibration fix. I really hope this solves my problem, the issue has become a daily occurrence and I have also finally seen a ghost touch, it looked like it was trembling . I really love this phone apart from this issue but it happens way too often to ignore it. Ill post what happens after the session.
Click to expand...
Click to collapse
You may can check this while you wait for support..
https://www.reddit.com/r/oneplus/comments/361dr7/how_to_fix_your_touchscreen_issues_if_you_are_on/
vickykolari said:
You may can check this while you wait for support..
https://www.reddit.com/r/oneplus/comments/361dr7/how_to_fix_your_touchscreen_issues_if_you_are_on/
Click to expand...
Click to collapse
Thanks for this, I'm not going to root yet though because I think I'm finally at the stage where I can start the RMA process, I have a new video of the touch screen being unable to maintain a touch and drag gesture, and then another video doing the same action but just after restarting my phone - it works fine after the restart.
During this support session, I was flashed onto Oxygen OS and I really miss CO12 now, so many features that I grew accustomed to are not present in Oxygen. Oxygen does seem quite solid, but I've gotten way too used to all the features of Cyanogen.
Oh well, ill live with it until I get another reply from the support team.
I write with the assistance for 10 posts at today and I declare them to STOP sending me those bug non fixing ROMS/ZIPS...
I will replace by myself the screen (they don't change it in warranty because I've on the frame some dents... )
It's a clear HW issue, on any software, if the display degrade to a "fail stage" you wan't come back never to a total solve situation.
I loved my Oneplus, but they buy some batches of too cheap display, and after some month, I see clearly the results.
donk165 said:
Thanks for this, I'm not going to root yet though because I think I'm finally at the stage where I can start the RMA process, I have a new video of the touch screen being unable to maintain a touch and drag gesture, and then another video doing the same action but just after restarting my phone - it works fine after the restart.
During this support session, I was flashed onto Oxygen OS and I really miss CO12 now, so many features that I grew accustomed to are not present in Oxygen. Oxygen does seem quite solid, but I've gotten way too used to all the features of Cyanogen.
Oh well, ill live with it until I get another reply from the support team.
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I wish you all the luck mate..
vickykolari said:
I wish you all the luck mate..
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Click to collapse
Thanks man,
It went well, I have been issued an RMA and will be sending it back soon. Just waiting on the postage label.
Ive just received my new OnePlus One today, very chuffed as it hasn't cost me anything. RMA and Support with OnePlus may be a bit slow but at least they do the right things!
To anyone facing screen issues, create a support ticket and persist with it, it should pay off!
Flash the latest CM 12 nightlies and you're good to go
Sent from my A0001 using Tapatalk
anugrah n3xu5 said:
Flash the latest CM 12 nightlies and you're good to go
Sent from my A0001 using Tapatalk
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Click to collapse
Your a bit late here man, that phone has been sent back and I'm on my 2nd OPO now, using the latest official CO12 build with these touchscreen fixes. No touchscreen problems on this phone.
donk165 said:
Your a bit late here man, that phone has been sent back and I'm on my 2nd OPO now, using the latest official CO12 build with these touchscreen fixes. No touchscreen problems on this phone.
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Congrats! Enjoy the beast
Sent from my A0001 using Tapatalk
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
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hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom
kallum7 said:
hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom
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I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.
Rexee said:
I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.
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please follow this https://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732 and when it says it is only for hard bricks a=only still use it
Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Click to expand...
Click to collapse
If you're screen stopped working after dropping it, it is most likely damaged. Dropping it will not cause any rom to malfunction and stop touch from working. It may be a loose connection, or if you got the device used from somewhere, the screen may have once been replaced and the replacement may not be as good as the original (which by no means was perfect either).
It happened to me. Open your opo, disconnect and then reconnect the screen.