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this problem has been bugging the heck out of me. I only noticed it once I flashed custom ROMs. I may go back to the ATT rom or chadsters stripped ATT rom if need be.
it happened on all versions of EnergyROM I have used over the last few months and on hergs new wm6.5 rom as well.
my talk and end buttons just seem to stop working sometimes and act as the home and back buttons respectively when they fail. Sometimes even the back and home buttons stop responding and the whole area aside from the dpad is useless. This only happens after a while and a soft reset temporarily fixes the issue...until something triggers them to stop working again.
this is causing me extreme frustration with my Fuze that I otherwise love...
is anyone else having this issue? is there a fix? if not, I will try just moving back to a stock ROM and see if it happens.
Yes, I have the exact same problem on the same roms.
Turning the screen off and on again seems to fix it for me.
I am using the stock ROM and have this issue.
Moved to the Raphael subforum
same problem
i have same problem..yesterday i flash new EnergyRom Genesis and 1.14.25.05 radio..and all my buttons except hw keyboard stop working (volume up,down,back,home,answer call,end call button stop working)..so i falshed back older EnergyRom and its still not working (older EnergRom was ok, everything worked fine for me), some people have same problem and solve it by flashing back stock rom, but i tried so many original stock rom and cooked rom with combination with many radio and soft resets and hardresets..and its still not working...i dont have warranty now-so i dont know what to do...but iam sure-that it is software problem..but dont know what to do..please help me..
I had the same problem, twice. I don't know if it is EnergyROM that causes this or that its just because so many people flash EnergyROM that they notice it and think it is what causes it.
My first time also started shortly after flashing my first EnergyROM, when my FUZE was about 5 months old. No matter what I tried flashing, hard resetting, anything I couldn't fix it. So I reverted it to stock and had AT&T replace it. The second time this happened was also about 4 months after I got my replacement. I was also running EnergyROM, but I had been running the same ROM and hadn't flashed for over 2 months when it started again. Once again, I had to get it replaced under warranty.
I assume this problem isn't very widespread and don't know if it is a hardware fault or if flashing ROMs someway changes something that isn't always changed when flashing ROMs. This may even be an AT&T specific issue. I would recommend just calling and having it replaced, everyone who bought it new still has warranty, and hopefully if you bought it refurbished it isn't over 3 months old.
Since I have had this issue twice and they sent me DOA replacements 2 times, they offered to give me another phone last time I asked for a replacement. They offered the Epix and the Incite, which I declined and took another FUZE instead. I told them to note it on my account. I am going to try getting my FUZE replaced with a Touch Pro 2 once that is at least 1 month old.
thanks very much for your reply...iam from czech republic..every from my last five WM phones i bought in czech republic was new from T-Mobile..but i lost my first touch pro (it cost me 600euro)..so i decided to buy second touch pro in england, when i was there on holiday (prize only 200euro- but second hand)..now iam back in czech republic, buttons on my touch pro dont work and i dont have warranty i loved energy rom..but i think, that it is reason, why my touch pro dont work
I have the same problem with my Fuze (using NATF 4.5 ROM). I don't think it's a software issue. I think it's a malfunction of the capacitive touch sensor (NAV sensor) that controls the entire bottom panel of the phone (HOME/BACK/TALK/END and Smart Touch wheel). Search for a tool called navdbgtool.exe. It lets you see what inputs are registered by the panel (e.g. where it detects a touch or which buttons are pressed). Mine sometimes works fine but randomly malfunctions (zoom functionality is broken, buttons do not perform the proper commands).
Same here!
I only have flashed Shep's and Timolol's ROM.
what is wrong?
i'v seen somewhere on forum for blackstone, that hard spl can cause weird problems like that, maybe touch pro needs 'bios' update?
it's just a thought, as i've got same problem... really annoying ####!
I have the same problem!!!! I thinked that was a hardware problem but now that I have read all your post I think is a software problem, because I'm using ENERGYROM with sense 2.5 and zoom function is broken and I have the same problems with all keys......I don't now waht to do.....Any ROM fix this problem??? I open a new post, please check:
http://forum.xda-developers.com/showthread.php?t=596314
Glad to know that others are having similar problems. Just flashed to the latest version of the EnergyROM and having trouble with the Talk key.
A soft-reset seems to fix it for awhile, then it randomly stops working. Haven't had time yet to either hard-reset or flash back to the previous version. Will try that when I get time.
I do suspect it is a software issue. The key press is registered, something is making it do something else. So the solution for me is using Tarkim's Keyboard Config, having it map that key to Talk. Works like a charm!
Okay, finally had a chance to do a hard-reset. The buttons now work like a charm and overall, things work much faster. Not sure what the deal was, originally went through the proper steps to flash, including a hard-reset afterward...
I'm glad that you solved your problem....but please where I can get the Tarkim's Keyboard Config?? I did a hard reset and nothing happened!!! Thanks for your help.
Sorry, didn't have the link handy at the time. Here's the thread about it: http://forum.xda-developers.com/showthread.php?t=521786
to resolve my issue on this thread...
I took my phone in for warranty replacement due to this issue. I got a new phone, flashed the ROM I was having issue with at the time and have not had a problem since on any ROMs
I have the latest "stock" rom installed and I am having the same problem. Hard reset or soft rest doesn't permanently fix my problem. Also my navigation "wheel" in the middle will sometimes go bizerk while typing texts, in the form of zooming all the way out and zooming all the way in...very fast. Never understood that button. I don't use the bloatware. Seems like a hardware problem to me?
Another feature that has stopped working as of lately was is the selecting of multiple email msgs with one finger swipe... I have to use the shift button to select multiple msgs.
Seems that HTC has stopped supporting the fuze, as there is no support on their website?
OK, now I have a problem.
If I turn my xoom off and then on again the touchscreen will not respond to any input, only hardware buttons work.
If I hold volume up and power button to restart, it restarts and everything works OK. I can but it to sleep and wake it up and still everything works. Everything works until I turn it off and on again, then the problem returns and I need to hold volume up and power button to restart it again to get the touch screen working.
I searched the net but didn't find anything similar.
Any ideas?
is it still stock or you rooted / update kernel ?
errevi said:
is it still stock or you rooted / update kernel ?
Click to expand...
Click to collapse
Its complitly stock wifi only Xoom, bought from US about two weeks old.
I tried Factory reset, it didn't change anything.
Strange thing is that volume up and power reset fixes it every time. And it works fine until i turn it off again. What does this volume up and power button command do exactly, soft reset? If soft reset fixes it, it can't be a hardware problem or can it?
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Motive101 said:
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Click to expand...
Click to collapse
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
poisike said:
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
Click to expand...
Click to collapse
gysgtusmc said:
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
Click to expand...
Click to collapse
Thanks for trying to help! I'm not sure i want to mess with this yet. I talked to Motorola about my problem and the seemed very interested in my problem, so i will wait and see what they suggest.
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Ieracos said:
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Click to expand...
Click to collapse
They are still thinking how they can help me, there is no solution yet, I will let you know when I get a solution from them.
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
poisike said:
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
Click to expand...
Click to collapse
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Ieracos said:
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Click to expand...
Click to collapse
In fact someone from Motorola US contacted me and offered help, so I can't really say anything bad about Motorola, they are really friendly and helpful. They offered to replace my Xoom, but later discovered that i'm not in US and suggested that I should be able to get a replacement from europe.
Before I was contacted by Motorola US, I sent a email to Motorola UK and they also apologized for the problems I had and offered to replace my Xoom, only problem is that they don't have any in stock at the moment, so I have to wait about two weeks.
As my Xoom works great after I force reboot it, it's not a problem for me to wait, I can use my Xoom until I get a replacement.
I would like to thank Motorola for the great support that they have offered me and I will update this thread when my issue is resolved.
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
poisike said:
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
Click to expand...
Click to collapse
I'm trying to do it right now
A little update.
I have been using my faulty Xoom for over two weeks now. I didn't turn it off so it worked until today. Today i tried to install a app from Market and My apps crashed, so i tried to stop it and this caused Launcer to FC (Does Launcer FC cause a automatic reboot?). The screen went black and in about 20 seconds it did show me the lock screen and i had no touch screen control. So i force rebooted it and now it doesn't even start up anymore, it's stuck on boot animation.
So it's starting to get really frustrating... I'm even considering to buy another Xoom, but this really isn't a solution, i have no use for two (if i ever get a replacement).
Has anyone any ideas? Why is it now stuck on boot animation, doesn't this look like a software problem? Is there any way to push clean images to it without unlocking? I understand that unlocking will void my warranty?
Is it possible to flash the official stock images without unlocking?
Ok, i got it to boot up again. I did Wipe data/factory reset and now it boots up again, but still no touch control.
And it seems that i have confirmed that doing too many force reboots will mess up the system.
BTW, there is a way to get into Android recovery on WIFI only Xoom, i wish i had known this before, "adb reboot recovery" works.
Can someone please answer my question, is it possible to flash the official stock images without unlocking? Maybe that will fix my touch screen control problem...
I've having this same issue but mine is worse.. the touchscreen is not working AT ALL.. only the power button works..
I can restart the xoom with the volume up power button but after it restarts still no response from the touchscreen!
What can I do to fix this?
Any help would be appreciated..
Hi guys,
I'm using Motorola Milestone XT720 as stated in the title, and it is running on Dexter 2.2 Froyo.
About a month or so ago, my phone keyboard had been giving me problems, the letter 'Q' and '1' on the keyboard are no longer working. Then recently about 3weeks ago, the whole row including of 'Q','W','E','R','T','Y','U','I','O','P' is not working as normal. Now the column of 'Q' is not working as normal. Maybe i should say the screen. But by giving the phone a little knock on the screen it will allow me to type properly for awhile but the problem will return after awhile.
I read up on posts and some say it is the software problems.
What could be the cause? Is there any solution to it? Can you guys help me out please! Thanks in advance.
xSkyElmo said:
Hi guys,
I'm using Motorola Milestone XT720 as stated in the title, and it is running on Dexter 2.2 Froyo.
About a month or so ago, my phone keyboard had been giving me problems, the letter 'Q' and '1' on the keyboard are no longer working. Then recently about 3weeks ago, the whole row including of 'Q','W','E','R','T','Y','U','I','O','P' is not working as normal. Now the column of 'Q' is not working as normal. Maybe i should say the screen. But by giving the phone a little knock on the screen it will allow me to type properly for awhile but the problem will return after awhile.
I read up on posts and some say it is the software problems.
What could be the cause? Is there any solution to it? Can you guys help me out please! Thanks in advance.
Click to expand...
Click to collapse
There is a post in here for a new digitizer replacement, not sure if that would fix it, but not if it is a software issue. what kind of warranty do you have? my provider gives us 2 years. I'm not qualified to answer your question just my 2 cents. Good luck bud.
LibertyMonger said:
There is a post in here for a new digitizer replacement, not sure if that would fix it, but not if it is a software issue. what kind of warranty do you have? my provider gives us 2 years. I'm not qualified to answer your question just my 2 cents. Good luck bud.
Click to expand...
Click to collapse
My warrenty just ended ): i dont know what am i suppose to fix my phone. Is it the phone problem or the software problem?
xSkyElmo said:
My warrenty just ended ): i dont know what am i suppose to fix my phone. Is it the phone problem or the software problem?
Click to expand...
Click to collapse
Try using a different keyboard and if qwerty isn't working with a different keyboard, it is probably a hardware issue. My guess is that the touch screen isn't calibrated. A different kb will tell you if it is hardware or software.
sounds like a hardware problem... why dont you email the service center and ask how much it costs to replace the screen, and then go for it if the price is reasonable? my phone's still under warranty and the guys at the service centre are quite good. went there to fix my lcd and they even helped me replace some other stuff like the metal frame and the digitizer...
I dropped my phone for the second time and now bottom touch sensitive keys aren't working. When I press those keys it registers input as bottom part of touch screen. I can't go back, press menu key or home key. Anyone knows how to solve this problem?
I have exactly the same problem.
It seems that display is ok but i cant type letters like:
t, y, f, g, h, c, v, b.
Also, it's similar area when i want to hang up, i can't press red button. However, other applications it seems to work ok.
Did you tried to put phone keyboard in landscape and have you same letters that doesn't work ?
You can download android system info from market and use multitouch test. With one finger you move in all screen area and you see if the circle is on all area. That will tell you if it's hardware or software.
Zachary57 said:
Did you tried to put phone keyboard in landscape and have you same letters that doesn't work ?
You can download android system info from market and use multitouch test. With one finger you move in all screen area and you see if the circle is on all area. That will tell you if it's hardware or software.
Click to expand...
Click to collapse
Hmm, interesting, same area doesn't work.
nardev said:
Hmm, interesting, same area doesn't work.
Click to expand...
Click to collapse
If you have same area not working with keyboard in landscape and with android system info app it's may be hardware related.
You can try to flash back stock sbf to see if it's the same, with a nandroid backup you can restore all after and if you send your phone into warranty you have to flash back your stock sbf.
Zachary57 said:
If you have same area not working with keyboard in landscape and with android system info app it's may be hardware related.
You can try to flash back stock sbf to see if it's the same, with a nandroid backup you can restore all after and if you send your phone into warranty you have to flash back your stock sbf.
Click to expand...
Click to collapse
Will try sth of that.
Thank you
Hey Guys, i just recieved my TF300T , but i have a problem with it...
I cant use the Touchscreen it just does what it wants. If i have opened the Onscreen Keyboard it sometimes just "presses" random letters even if my Hand isn't nearly the screen. Is there anyway to fix it ? I already reseted it but it didnt work.
I hope you can understand what i mean...Im from Germany so my English isnt that good
I have bought the same device last month and i know what you mean.
Sometimes the touchsreen keyboard woks without problems and sometimes go got the letter more than onetimes and when you delete it you delete more letters. Really strange problem.
I realize that the keyboard reacts some milimeters over the touchscreen it reacts very sensitive i do not know if this is a software or a hardware bug.
If you turn the display more times of and one it works again normal.
Have you found a solution for the problem.
I have on my device Asus TF300T with 16GB, CM 10 installed from the begining because i would like to have root an my device.
any ideas?
Is the tablet brand new and behaving this way? If so, try to get the tablet to fully update to the latest version. Once updated, do another factory reset for good measure. If you are still having these touch issues, I would contact the reseller as you might have a defective digitizer.
ReMiXxXeD said:
Hey Guys, i just recieved my TF300T , but i have a problem with it...
I cant use the Touchscreen it just does what it wants. If i have opened the Onscreen Keyboard it sometimes just "presses" random letters even if my Hand isn't nearly the screen. Is there anyway to fix it ? I already reseted it but it didnt work.
I hope you can understand what i mean...Im from Germany so my English isnt that good
Click to expand...
Click to collapse
ReMiXxXeD said:
Hey Guys, i just recieved my TF300T , but i have a problem with it...
I cant use the Touchscreen it just does what it wants. If i have opened the Onscreen Keyboard it sometimes just "presses" random letters even if my Hand isn't nearly the screen. Is there anyway to fix it ? I already reseted it but it didnt work.
I hope you can understand what i mean...Im from Germany so my English isnt that good
Click to expand...
Click to collapse
Ive had the tf300t for about 6 months now and mine has been doing it since day one.I even brought one back to store and got a new one and it still did it.I just turn screen off and back on and it works fine.I am rooted and have custom rom and it has done it with every rom i had on here.Ive tried reset,factory reset,and wipe everything and start over and it still does it.It doesnt happen that much so im kinda use to it now.My advice is to just turn screen off and back on.
Turning "Show touches" on in the developer options might help
Sent from my R800i using xda-developers app.
It's nice to be important, but it's more important to be nice.
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Click to expand...
Click to collapse
hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom
kallum7 said:
hi firstly tell me what trouble shooting have you done and secondly what rom are you on is it stock or custom
Click to expand...
Click to collapse
I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.
Rexee said:
I was on a Custom rom i forgot the name but i think it was Tuga its been a while since i last used the phone due to the issue. But the touch screen didn't work in recovery either.
Click to expand...
Click to collapse
please follow this https://forum.xda-developers.com/oneplus-one/general/guide-unbrick-oneplus-one-t3013732 and when it says it is only for hard bricks a=only still use it
Rexee said:
Hello, so i had my OnePlus one for a while and just recently i dropped it lucky the screen didn't crack and opens up just fine but the touch stopped working is there a fix for this? And how do i go about it.. I'm currently in Egypt so there isn't really any replacements and anyone who knows much about this device to be able to repair it at a decent price. I would like to fix it on my own, and i honestly hope its just a wire unplugged or something..
Thanks.
Click to expand...
Click to collapse
If you're screen stopped working after dropping it, it is most likely damaged. Dropping it will not cause any rom to malfunction and stop touch from working. It may be a loose connection, or if you got the device used from somewhere, the screen may have once been replaced and the replacement may not be as good as the original (which by no means was perfect either).
It happened to me. Open your opo, disconnect and then reconnect the screen.