Hi guys,
I'm using Motorola Milestone XT720 as stated in the title, and it is running on Dexter 2.2 Froyo.
About a month or so ago, my phone keyboard had been giving me problems, the letter 'Q' and '1' on the keyboard are no longer working. Then recently about 3weeks ago, the whole row including of 'Q','W','E','R','T','Y','U','I','O','P' is not working as normal. Now the column of 'Q' is not working as normal. Maybe i should say the screen. But by giving the phone a little knock on the screen it will allow me to type properly for awhile but the problem will return after awhile.
I read up on posts and some say it is the software problems.
What could be the cause? Is there any solution to it? Can you guys help me out please! Thanks in advance.
xSkyElmo said:
Hi guys,
I'm using Motorola Milestone XT720 as stated in the title, and it is running on Dexter 2.2 Froyo.
About a month or so ago, my phone keyboard had been giving me problems, the letter 'Q' and '1' on the keyboard are no longer working. Then recently about 3weeks ago, the whole row including of 'Q','W','E','R','T','Y','U','I','O','P' is not working as normal. Now the column of 'Q' is not working as normal. Maybe i should say the screen. But by giving the phone a little knock on the screen it will allow me to type properly for awhile but the problem will return after awhile.
I read up on posts and some say it is the software problems.
What could be the cause? Is there any solution to it? Can you guys help me out please! Thanks in advance.
Click to expand...
Click to collapse
There is a post in here for a new digitizer replacement, not sure if that would fix it, but not if it is a software issue. what kind of warranty do you have? my provider gives us 2 years. I'm not qualified to answer your question just my 2 cents. Good luck bud.
LibertyMonger said:
There is a post in here for a new digitizer replacement, not sure if that would fix it, but not if it is a software issue. what kind of warranty do you have? my provider gives us 2 years. I'm not qualified to answer your question just my 2 cents. Good luck bud.
Click to expand...
Click to collapse
My warrenty just ended ): i dont know what am i suppose to fix my phone. Is it the phone problem or the software problem?
xSkyElmo said:
My warrenty just ended ): i dont know what am i suppose to fix my phone. Is it the phone problem or the software problem?
Click to expand...
Click to collapse
Try using a different keyboard and if qwerty isn't working with a different keyboard, it is probably a hardware issue. My guess is that the touch screen isn't calibrated. A different kb will tell you if it is hardware or software.
sounds like a hardware problem... why dont you email the service center and ask how much it costs to replace the screen, and then go for it if the price is reasonable? my phone's still under warranty and the guys at the service centre are quite good. went there to fix my lcd and they even helped me replace some other stuff like the metal frame and the digitizer...
I dropped my phone for the second time and now bottom touch sensitive keys aren't working. When I press those keys it registers input as bottom part of touch screen. I can't go back, press menu key or home key. Anyone knows how to solve this problem?
I have exactly the same problem.
It seems that display is ok but i cant type letters like:
t, y, f, g, h, c, v, b.
Also, it's similar area when i want to hang up, i can't press red button. However, other applications it seems to work ok.
Did you tried to put phone keyboard in landscape and have you same letters that doesn't work ?
You can download android system info from market and use multitouch test. With one finger you move in all screen area and you see if the circle is on all area. That will tell you if it's hardware or software.
Zachary57 said:
Did you tried to put phone keyboard in landscape and have you same letters that doesn't work ?
You can download android system info from market and use multitouch test. With one finger you move in all screen area and you see if the circle is on all area. That will tell you if it's hardware or software.
Click to expand...
Click to collapse
Hmm, interesting, same area doesn't work.
nardev said:
Hmm, interesting, same area doesn't work.
Click to expand...
Click to collapse
If you have same area not working with keyboard in landscape and with android system info app it's may be hardware related.
You can try to flash back stock sbf to see if it's the same, with a nandroid backup you can restore all after and if you send your phone into warranty you have to flash back your stock sbf.
Zachary57 said:
If you have same area not working with keyboard in landscape and with android system info app it's may be hardware related.
You can try to flash back stock sbf to see if it's the same, with a nandroid backup you can restore all after and if you send your phone into warranty you have to flash back your stock sbf.
Click to expand...
Click to collapse
Will try sth of that.
Thank you
Related
OK, now I have a problem.
If I turn my xoom off and then on again the touchscreen will not respond to any input, only hardware buttons work.
If I hold volume up and power button to restart, it restarts and everything works OK. I can but it to sleep and wake it up and still everything works. Everything works until I turn it off and on again, then the problem returns and I need to hold volume up and power button to restart it again to get the touch screen working.
I searched the net but didn't find anything similar.
Any ideas?
is it still stock or you rooted / update kernel ?
errevi said:
is it still stock or you rooted / update kernel ?
Click to expand...
Click to collapse
Its complitly stock wifi only Xoom, bought from US about two weeks old.
I tried Factory reset, it didn't change anything.
Strange thing is that volume up and power reset fixes it every time. And it works fine until i turn it off again. What does this volume up and power button command do exactly, soft reset? If soft reset fixes it, it can't be a hardware problem or can it?
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Motive101 said:
If I were you I would return it cuz to me that sounds like a defect with your xoom. But if u messed with it (rooting/unlocking) they won't even touch it.
Click to expand...
Click to collapse
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
poisike said:
Like i already said, i haven't messed with it, it's completely stock.
About returning it... The problem is that i'm in Europe and i bought my Xoom from US, so i'm not really excited about sending it back.
Is it somehow possible to install the current android 3.0.1 rom again? Without unlocking and rooting?
Click to expand...
Click to collapse
gysgtusmc said:
I do not know if it works on the xoom but other tablets have a calibration ini file that you can place on the root of your SD card and reboot letting it recalibrate the touch screen? Let me know and I can send that to you?
Click to expand...
Click to collapse
Thanks for trying to help! I'm not sure i want to mess with this yet. I talked to Motorola about my problem and the seemed very interested in my problem, so i will wait and see what they suggest.
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Ieracos said:
Any news from there? I have a similar situation here (malfunctioning touchscreen, and I'm from Europe).
You can read my story here http://forum.xda-developers.com/showthread.php?t=1036009
My malfunctioning is slightly different from yours, but I'm interested in what Motorola says for a problem like this.
Click to expand...
Click to collapse
They are still thinking how they can help me, there is no solution yet, I will let you know when I get a solution from them.
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
poisike said:
And yes, my problem seems different from you. No one have reported anything similar to my problem.
I have seen a few threads similar to your problem.
Click to expand...
Click to collapse
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Ieracos said:
Really? I haven't seen anything like my problem in forums, and everyone told me that my problem is "strange" :S
However, just in case, have you thought about how to return the Xoom from Europe to US? Or are you directly talking with Motorola to file a RMA practice? After all, we should have one year of international warranty by Motorola, isn't it?
Click to expand...
Click to collapse
In fact someone from Motorola US contacted me and offered help, so I can't really say anything bad about Motorola, they are really friendly and helpful. They offered to replace my Xoom, but later discovered that i'm not in US and suggested that I should be able to get a replacement from europe.
Before I was contacted by Motorola US, I sent a email to Motorola UK and they also apologized for the problems I had and offered to replace my Xoom, only problem is that they don't have any in stock at the moment, so I have to wait about two weeks.
As my Xoom works great after I force reboot it, it's not a problem for me to wait, I can use my Xoom until I get a replacement.
I would like to thank Motorola for the great support that they have offered me and I will update this thread when my issue is resolved.
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
poisike said:
But back to your problem, I suggest that you contact your nearest Motorola office, i'm sure they will try to help you.
Click to expand...
Click to collapse
I'm trying to do it right now
A little update.
I have been using my faulty Xoom for over two weeks now. I didn't turn it off so it worked until today. Today i tried to install a app from Market and My apps crashed, so i tried to stop it and this caused Launcer to FC (Does Launcer FC cause a automatic reboot?). The screen went black and in about 20 seconds it did show me the lock screen and i had no touch screen control. So i force rebooted it and now it doesn't even start up anymore, it's stuck on boot animation.
So it's starting to get really frustrating... I'm even considering to buy another Xoom, but this really isn't a solution, i have no use for two (if i ever get a replacement).
Has anyone any ideas? Why is it now stuck on boot animation, doesn't this look like a software problem? Is there any way to push clean images to it without unlocking? I understand that unlocking will void my warranty?
Is it possible to flash the official stock images without unlocking?
Ok, i got it to boot up again. I did Wipe data/factory reset and now it boots up again, but still no touch control.
And it seems that i have confirmed that doing too many force reboots will mess up the system.
BTW, there is a way to get into Android recovery on WIFI only Xoom, i wish i had known this before, "adb reboot recovery" works.
Can someone please answer my question, is it possible to flash the official stock images without unlocking? Maybe that will fix my touch screen control problem...
I've having this same issue but mine is worse.. the touchscreen is not working AT ALL.. only the power button works..
I can restart the xoom with the volume up power button but after it restarts still no response from the touchscreen!
What can I do to fix this?
Any help would be appreciated..
Hi, has anyone had the problem where certain keys on your keyboard randomly don't work but the keys around it do? I have to turn the screen off a few times to get it to work again. It happens very often, is there any fix? This is the first android phone that I've had a issue with the keyboard with. (nexus one and g2 were fine)
Using Gingeritis (beta IV) (Happens on the other roms too) and smart keyboard pro (tried the gingerbread keyboard same problem)
Thanks
I get this problem too.
I've noticed it on all of the ROMs I've used.
Doesn't matter if it's stock keyboard, SwiftKey, or SlideIT, I still get that problem.
johnnysyeah said:
I get this problem too.
I've noticed it on all of the ROMs I've used.
Doesn't matter if it's stock keyboard, SwiftKey, or SlideIT, I still get that problem.
Click to expand...
Click to collapse
yeah its very annoying, makes me just want to get a new phone haha, anyone have a solution??
U and E randomly sometimes a or s sooooooo annoying lol
gaming09 said:
U and E randomly sometimes a or s sooooooo annoying lol
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Click to collapse
yeah very, can't wait till the bionic comes out haha damn GS2 isnt coming
Double check that you are not accidentally resting your finger on one of the touch buttons on the phone. i had this problem when i first got my Thunderbolt and realized it was how i was holding the phone.
I've noticed this too, and like the person above me said, its usually because my hand barely rests on the search button. I guess its far enough off that it doesn't register it as touching the button, but still a part of the touch screen? Either way, moving my hand fixes it.
Sent from my Transformer TF101 using XDA Premium App
My buddy had this problem where the screen was unresponsive and he called VZW about it and they acknowledged that it is a known problem. Sorry dont know a fix but apparently VZW knows about it.
for me, the problem hasnt been a key on the keyboard not working, but lits of times when i am in the middle of typing, the keyboard will disappear & when i bring it up again, the cursor will be in a completely different place.
additionally, sometimes when i press on a link nothing will happen. ill have to press 2-3 times before it registers. and as with the unresponsive key issue, this is also with any rom.
the cursor issue though seems to be worse on aosp roms.
I get this issue as well. It is VERY frustrating. I'm using swiftkey
I had trouble getting letter "k" to work today in smart keyboard pro . It took 4 tries.
I'm trying TouchPal, so far so good.
I've had this problem happen with EVERY ROM I've flashed and with multiple keyboards (HTC KB, GB KB, Swiftkey, etc.)
davidbudd1 said:
My buddy had this problem where the screen was unresponsive and he called VZW about it and they acknowledged that it is a known problem. Sorry dont know a fix but apparently VZW knows about it.
Click to expand...
Click to collapse
So will they replace phones? It's hella annoying.
They did offer to swap it for him. He is a unique case though, he is on his fourth or fifth tb. he has called vzw so many times and complained about his phone, they are going to give him a bionic when it comes out. so he declined the swap, but it was offered.
dear alls,
Few days ago my phone running with unormally, the back button is don't work and no one touch it, the phone running the program by it self. i have search on google many case like this, but they send to motorola to solve that proble. but, my warranty is gone. i can't use my phone now...
Try buying a new touchscreen digitizer off of amazon, they are only about ten bucks I beleive
taptaptouch said:
Try buying a new touchscreen digitizer off of amazon, they are only about ten bucks I beleive
Click to expand...
Click to collapse
to expensive the digitizer... if i buy the new digitizer and then i maybe got the same problem...
that i want to confirm is the problem is on hardware or software?
i have to try flash to many rom. but it still get same problem.
Have you tried sbf back to stock?
hmmmm...
i don't know what u mean for SBF?
can u tell me? what can i do?
sorry i'm a newbie for this phone.
i also had this problem back when i had i flashed to metro pcs. back button would work but if i touched the physical keyboard the ghost touch would go crazy and half the keys on the keyboard wouldnt work. i eventually just started using the onscreen keyboard to avoid the problem. but my problem ended up being all software, did a full wipe and install fresh new rom and my problem was solved.
Have two spots on my screen that stiled working. Right on my o and I on the keyboard and on the m. Anyone else had this happen. I tried a couple roms and it does it on all of them. Any fixes out there
sent via my finger to screen combo
So I called verizon couldn't go through their troubleshooting but would it be wise unroot before calling back
sent via my finger to screen combo
Sounds like a hardware problem. I've had this on a few devices. If you have insurance (or if you're under warranty) , you can file a claim. It would be a good idea to unroot if you do go that route, but in all honesty my opinion us that it really won't matter.
Another option is to go on eBay and look for a digitizer replacement, go on YouTube for a "how to replace....." video and then fix it yourself.
Or, take it to a shop and give someone who knows less than you even more money to do it for you.
Replacing digitizers is real easy if you're slow, methodical, and look ahead at what you're doing.
Signature.
I have the SAME thing. it's driving me nuts.
I'm on CM7 and its my i o k m and ? key. it's AWFUL.
i think it says something to how often i type OMFG but yes, it's quite annoying trying to hit M and only being able to hit n or delete. I'm running swift key x and i switched around to the stock gingerbread keyboard and the htc IME keyboard and nothing changed. however I switched out my battery from my stock battery to the extended and it was fine last night, yet this morning it came back.
Very puzzling. I don't know what to say. I'm going to flash the stock OS and see if anything happens but I don't know what to do. Glad I'm not the only one with this issue.
I had one do that factory warranty get a new one nothing will help it
Sent from my ADR6400L using XDA App
Already flashed the stock PS no help got a new one coming today
sent via my finger to screen combo
Hey Guys, i just recieved my TF300T , but i have a problem with it...
I cant use the Touchscreen it just does what it wants. If i have opened the Onscreen Keyboard it sometimes just "presses" random letters even if my Hand isn't nearly the screen. Is there anyway to fix it ? I already reseted it but it didnt work.
I hope you can understand what i mean...Im from Germany so my English isnt that good
I have bought the same device last month and i know what you mean.
Sometimes the touchsreen keyboard woks without problems and sometimes go got the letter more than onetimes and when you delete it you delete more letters. Really strange problem.
I realize that the keyboard reacts some milimeters over the touchscreen it reacts very sensitive i do not know if this is a software or a hardware bug.
If you turn the display more times of and one it works again normal.
Have you found a solution for the problem.
I have on my device Asus TF300T with 16GB, CM 10 installed from the begining because i would like to have root an my device.
any ideas?
Is the tablet brand new and behaving this way? If so, try to get the tablet to fully update to the latest version. Once updated, do another factory reset for good measure. If you are still having these touch issues, I would contact the reseller as you might have a defective digitizer.
ReMiXxXeD said:
Hey Guys, i just recieved my TF300T , but i have a problem with it...
I cant use the Touchscreen it just does what it wants. If i have opened the Onscreen Keyboard it sometimes just "presses" random letters even if my Hand isn't nearly the screen. Is there anyway to fix it ? I already reseted it but it didnt work.
I hope you can understand what i mean...Im from Germany so my English isnt that good
Click to expand...
Click to collapse
ReMiXxXeD said:
Hey Guys, i just recieved my TF300T , but i have a problem with it...
I cant use the Touchscreen it just does what it wants. If i have opened the Onscreen Keyboard it sometimes just "presses" random letters even if my Hand isn't nearly the screen. Is there anyway to fix it ? I already reseted it but it didnt work.
I hope you can understand what i mean...Im from Germany so my English isnt that good
Click to expand...
Click to collapse
Ive had the tf300t for about 6 months now and mine has been doing it since day one.I even brought one back to store and got a new one and it still did it.I just turn screen off and back on and it works fine.I am rooted and have custom rom and it has done it with every rom i had on here.Ive tried reset,factory reset,and wipe everything and start over and it still does it.It doesnt happen that much so im kinda use to it now.My advice is to just turn screen off and back on.
Turning "Show touches" on in the developer options might help
Sent from my R800i using xda-developers app.
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