[Q] NEED HELP WIFi - HTC Sensation

okay everyone thank you for your time here is whats going on and yes i have googled the problem to no avail thats why im here i have a tmobile htc sensation 4g the wifi turns on works then shuts of i turn it back on and it crashes my phone so im guessing its a software issue something conflicting with something else but not sure could anyone help the phone is stock not rooted no s-off

light0070702 said:
okay everyone thank you for your time here is whats going on and yes i have googled the problem to no avail thats why im here i have a tmobile htc sensation 4g the wifi turns on works then shuts of i turn it back on and it crashes my phone so im guessing its a software issue something conflicting with something else but not sure could anyone help the phone is stock not rooted no s-off
Click to expand...
Click to collapse
there is not much you can do
just use factory reset from settings

need help wifi
rzr86 said:
there is not much you can do
just use factory reset from settings
Click to expand...
Click to collapse
i have been searching everywhere it has to be software cause it crashes my phone i had it rooted on stock ics flashed the factory ruu wifi came back for a little bit then back to the same problem

light0070702 said:
i have been searching everywhere it has to be software cause it crashes my phone i had it rooted on stock ics flashed the factory ruu wifi came back for a little bit then back to the same problem
Click to expand...
Click to collapse
surely it is a software issue?
did you check the antenna if it sits correctly?

i believe
rzr86 said:
surely it is a software issue?
did you check the antenna if it sits correctly?
Click to expand...
Click to collapse
i think its software related cause one minute it works perfect the next with out any move ment at all phone freezes hums through speakers and crashes the phone i would post the crash log but dont know how too and yes i have checked the antenna

light0070702 said:
i think its software related cause one minute it works perfect the next with out any move ment at all phone freezes hums through speakers and crashes the phone i would post the crash log but dont know how too and yes i have checked the antenna
Click to expand...
Click to collapse
its not software it never is , i also had this problem , have u droped ur phone lately hard or soft in bed (any bymp) happened ?

nope
Harbir said:
its not software it never is , i also had this problem , have u droped ur phone lately hard or soft in bed (any bymp) happened ?
Click to expand...
Click to collapse
since the wifi issue the phone has just been a charging phone thats it i use it to charge my batteries since i dont like the heat issue of charging my htc amazed 4g but even before that ive had no issues with the phone when i try to activate the wifi sometimes it will stick to the turning on message sometimes it will turn on and work but later shut off then when i go to turn it back on it will crash the whole phone i wish i could retrieve the error log to post it but i do not know how too

how did you fix the issue
Harbir said:
its not software it never is , i also had this problem , have u droped ur phone lately hard or soft in bed (any bymp) happened ?
Click to expand...
Click to collapse
how did you manage to fix the issue in your phone

light0070702 said:
since the wifi issue the phone has just been a charging phone thats it i use it to charge my batteries since i dont like the heat issue of charging my htc amazed 4g but even before that ive had no issues with the phone when i try to activate the wifi sometimes it will stick to the turning on message sometimes it will turn on and work but later shut off then when i go to turn it back on it will crash the whole phone i wish i could retrieve the error log to post it but i do not know how too
Click to expand...
Click to collapse
this was the same beginning i had ,then after a while it died permanently
light0070702 said:
how did you manage to fix the issue in your phone
Click to expand...
Click to collapse
my phone screen got broken by accident ,and i got the screen from on-line and send it to a local (not htc) mobile repair shop . he disassembled it and re assembled it and then after reassembling the WiFi started to work , i asked him how he said the WiFi connectors might have gotten loose while phone has dropped and while reassembling he might have connected them properly again ,i lot lucky

it might be that you need a new back piece

so would you sugest taking the phone apart
Harbir said:
this was the same beginning i had ,then after a while it died permanently
my phone screen got broken by accident ,and i got the screen from on-line and send it to a local (not htc) mobile repair shop . he disassembled it and re assembled it and then after reassembling the WiFi started to work , i asked him how he said the WiFi connectors might have gotten loose while phone has dropped and while reassembling he might have connected them properly again ,i lot lucky
Click to expand...
Click to collapse
sorry for the really delayed responses so im just throwing sheets in the wind here do you sugest i take apart the phone and check connections????????

Related

HTC touch2 turns off automatically and have to remove battery to start again

HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Bad contact between battery and phone? Try to clean it.
battery connection is OK
kuby said:
Bad contact between battery and phone? Try to clean it.
Click to expand...
Click to collapse
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
khizerjalal said:
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
Click to expand...
Click to collapse
Have you installed a program that could trigger the reboot? Maybe try a hard reset times when nothing else helps ...
HI, i tried removing all the software that i installed before, and i also tried doing th hardSPL. but problem remains .
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Actarus37 said:
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Click to expand...
Click to collapse
HI,
Are you sure that new battery will solve the problem? actually have have gone through a couple of blogs and problem solving discussions over internet and they say that even the battery is replaced, the problem still remains. i am still not sure what the problem is
man your English is Excellent , i am from Sweden, happy neighbor
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
pedrera said:
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
Click to expand...
Click to collapse
HI,
thats interesting, i guess there are lot of problems with this cellphone, but in my case i am sure that the sim is good to go. though i will test it with other sims aswell, thanks.
khizer jalal
khizer-jalal.blogspot.com
HI, Itried with diffferent sims, still samee problemmmmmmmmmmmmmmm
this problem is really getting off my nerves now
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proven to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
garret_fun said:
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proved to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
Click to expand...
Click to collapse
its so good to read a positive hope message . I think its a problem with specific manufacture serial numbers as there are a lot of people like me having same problem .
Well I will try changing the battery then. Lets see how it goes. I will post the update after chaging the battery
thanks a lot buddy.
Have a good one.
/ Khizer
[email protected]
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Problem Solvedddd
khizerjalal said:
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Click to expand...
Click to collapse
HI, I have the new battery now. And works perfect. Its 5 days now and now turn off anymore.. Vuhuuu...
hello everybody!! i have the same problem!! i will try to change the batery..but i also have noticed that the phone turns off only when i connect to simple 2G network. When i connect via 3G or H it works fine.
George
I had the problem and I logged a problem ticket with HTC Service center at Malaysia..
Subject: HTC Touch2 Self-Power Off intermittently and unable to power on again via the Power button.
Desc: My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! Secondly, the phone was intermittent "freeze" when charging with power adapter. For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time. I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off.. yet it did not resolve the problem. [ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
The service center called and they offered to change the motherboard. I had it changed unfortunately the problem still persist. And worst still the touch screen didn't not respone after a while. I sent to fix and waited for another 2weeks, and changed the 2nd motherboard. I'm been using the repaired phone for past 2monts WITHOUT any intermittent power off issue.. YIPPI!
P/s: My batt Serial No: 1GKA299KQQ4912. Part No: 35H0015-11M. The HTC repair report did not mentioned whether they change my batt nor I cannot confirmed whether it was the "-07M". Anyway, I'm glad that my nightmare is over for now
gooddd
Hey good that you fixed it somehow. At the time i was having that turnoff problem thing, i really felt like ****, but after reading your message, i feel better off
I start to hate HTC. %80 o HTC having same problem around
Yeah man...so truee...But after battery replace, it works perfect
khizerjalal said:
HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Click to expand...
Click to collapse
u must have installed srs hd wow... remove that and insted use hd tweak to increase volume...srs hd makes the error///

HTC Sensation Bricked? Suddenly can't turn on anymore..

Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
mustakg said:
Hi,
The same thing more or less happened to me.
My phone went dead one night and wouldnt turn on, charge or connect with the PC. I had already arranged a repair with HTC for another issue and so I sent it off to them and a few days later I now have it back and it is working fine so far.
They replaced the mainboard and a few other bits and pieces all under warranty.
I hope you get your phone fixed and sorted asap.
Mustak
Click to expand...
Click to collapse
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
TP-Power said:
Hi guys,
I've run into some problems, I installed Android Revolution HD 6.5 two days ago. Everything worked like a charm, now I shutted down my phone to go in recovery, sadly enough my phone won't reboot, does not charge nor does it respond to my desperate pushes on the power button. Anyone experienced anything like this?
Worth mentioning also is that the battery was 80+% charged.. So it would seem strange to me that this would anything to do with eventual dead battery.
Just to be clear: hadn't installed anything, nothing less, nothing more.
If I could just get acces to bootloader through usb or anything like this.
I fear that there is someting seriously wrong here?
What are you guys thinking? Any possible solutions?
Click to expand...
Click to collapse
Hi,
Is there any chance the battery pins could be damaged or bent?
Is there any way for you to get hold of another battery(from a shop or friend) and try that?
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
TP-Power said:
I will test the battery in the laboratory tomorrow.. I've read you should get a minimum of 3.6V or something like that? Curious to see what has caused this problem. Do you think htc would see I flashed a custom rom on it if I send it to repair?
Click to expand...
Click to collapse
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
malybru said:
Hi,
That is why i suggest a different battery.
If they can switch it on,they will see the s-off.
If they cannot,it does not matter.
Click to expand...
Click to collapse
They don't use a JTAG unit or anything like that to see what has went wrong than I presume? Well, first thing I'll do is test it right away at the laboratory. I will post the result in the evening.
TP-Power said:
Did you root it or anything like that? It really seems like an hardware issue.. Thanks for your reply also btw.
Click to expand...
Click to collapse
My sensation was rooted and had a custom ROM on, but I was preparing to send the phone back in when it got bricked. I had managed to install stock rom and do S-on but the phone had an unlocked bootloader using HTC dev website, so I was worried they wouldnt do the repair.
As it happens they did all the work under warranty and didnt say/ mention having unlocked bootloader. It has come back locked though.
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
asuen06 said:
Was anybody able to find a fix for this?
My sensation 4g has basically the same problem. After rooting and installing ICS it worked fine for a few days then it ceased booting or responding to a charger (no LED response). I was able to turn on the phone again by letting it sit for a while but no luck lately. I'm wondering if my phone is bricked?
When I press the power button the screen stays black with lights on (no LED).
I can't get into bootloader and the phone is not detected by ADB, I tried the unbricking project thread by Dexter, however my phone is not detected by linux. On windows, i did get it to detect as qhsusb_dload.
Any thoughts would be helpful!
Thanks
Click to expand...
Click to collapse
If your getting QHSUSB DLOAD I'm so sorry to tell you as I believe your device is HARD BRICKED. You can try jtag. If you search there are several companies who will jtag. I'm wishing you the best and I'm sorry about your device.
Sent from my HTC Sensation 4G using xda premium
I had to return my HTC Sensation to the repair center. Apparently the motherboard just fried. I got a new motherboard and just S-OFFed the phone again. Very weird problem though. As has been said in this post earlier, if they can't turn on the device they won't see it is S-OFFed and your warranty will apply.

[HELP] Nexus S i9020A - TouchScreen Issue

Hello everyone,
im new here,
I just bought Nexus S from some1,
it had a problem which later showed up.
The touchscreen works all by itself suddenly,
the left part of the screen is misbehaving, it starts touching on screen when its not.
it was on GB when i bought, then i updated it to ICS to see if the problem gets fixed but it gets more crazy, now updated to Jelly Bean, worked fine for a while, but now again its starting.
Any help will be appreciated
I think it is a problem with your touch screen hardware and not the android software. That being said, unless someone else has had the problem, no one can really help you.. Personally, since I've never heard of this problem, I'd recommend you get it repaired, even if it costs some $$. Hopefully someone else who has had the problem can help you out, but until then, best of luck!
FirePoncho86 said:
I think it is a problem with your touch screen hardware and not the android software. That being said, unless someone else has had the problem, no one can really help you.. Personally, since I've never heard of this problem, I'd recommend you get it repaired, even if it costs some $$. Hopefully someone else who has had the problem can help you out, but until then, best of luck!
Click to expand...
Click to collapse
first of all, thank you very much for replying,
Is there any way to fix it? there is not a single scratch on screen, phone is like gud as new, no bump, no scratches.
I wonder wat is making screen to hit by itself.
any way to fix it?
do u think its the digitizer troubling??
Raptor9142 said:
first of all, thank you very much for replying,
Is there any way to fix it? there is not a single scratch on screen, phone is like gud as new, no bump, no scratches.
I wonder wat is making screen to hit by itself.
any way to fix it?
do u think its the digitizer troubling??
Click to expand...
Click to collapse
take a backup and format sdcard, copy fresh rom to ur sdcard and flash it again may be it works.
abhidoT38 said:
take a backup and format sdcard, copy fresh rom to ur sdcard and flash it again may be it works.
Click to expand...
Click to collapse
Already tried all flashing. nothing helped.
but recently i did some wierd things with phone,
i burned my nexus s screen side, not actually burned it, but kept it to a distance from fire, just to heat it up,
i thought if there was any moisture that was causing the trouble might end up from burning,
after the phone cooled down, i placed battery and started phone..
wow amazing... it worked fine!!
but in the next step i inserted SIM card, i was going happy and was thinking "oh yes... saved the day!!!"
but boom, touchscreen started misbehaving again!!!!
i removed SIM card, but problem persists!!!
sad...
but i tried again,
removed battery and sim card,
burned phone again with more temperature as i was angry, wanted it to burn completely, but i guess i saved it.
now currently, without the SIM card, phone is working perfect as it was.
I dont know wat it has to do with the SIM card or burning
any1 knows wats its problem?? how can i use my SIM card with phone now???
Raptor9142 said:
Already tried all flashing. nothing helped.
but recently i did some wierd things with phone,
i burned my nexus s screen side, not actually burned it, but kept it to a distance from fire, just to heat it up,
i thought if there was any moisture that was causing the trouble might end up from burning,
after the phone cooled down, i placed battery and started phone..
wow amazing... it worked fine!!
but in the next step i inserted SIM card, i was going happy and was thinking "oh yes... saved the day!!!"
but boom, touchscreen started misbehaving again!!!!
i removed SIM card, but problem persists!!!
sad...
but i tried again,
removed battery and sim card,
burned phone again with more temperature as i was angry, wanted it to burn completely, but i guess i saved it.
now currently, without the SIM card, phone is working perfect as it was.
I dont know wat it has to do with the SIM card or burning
any1 knows wats its problem?? how can i use my SIM card with phone now???
Click to expand...
Click to collapse
i think the burning issue it was sim problem did u try another sim card? lolzs
abhidoT38 said:
i think the burning issue it was sim problem did u try another sim card? lolzs
Click to expand...
Click to collapse
tried another, no luck
Ok there was another problem, some part of left side of screen is not responding on touching,
previously i flashed a kernel which fixed the issue,
now i don know which kernel was it, lost it,
can any body help me on this issue?
miracle happened
yo guyz i cant believe it... everything is fine now.. phone works with sim too... i guess burning did help... and gues wat.. that left part of screen which was not responding.. its fixed by netarchy kernel.. i m currently using GB 2.3.6 with netarchy kernel.. can any1 give me Jelly Bean ROm? i tried some JB ROM but status 7 error occurs.. need help
Raptor9142 said:
yo guyz i cant believe it... everything is fine now.. phone works with sim too... i guess burning did help... and gues wat.. that left part of screen which was not responding.. its fixed by netarchy kernel.. i m currently using GB 2.3.6 with netarchy kernel.. can any1 give me Jelly Bean ROm? i tried some JB ROM but status 7 error occurs.. need help
Click to expand...
Click to collapse
you can update like this, one by one to get force update jb.. this trick works for me like charm http://bit.ly/Ok1EHa
Problem is back... and i think i found wat is troubling, its the SIM card, when i insert SIM card it does troubles, but when i use airplane mode, everything gets better.
tried different SIM cards, but no change.
so guyz tell me possible fix of the SIM card?
noticed another problem,
phone takes a very long time to recharge
and when i plug the recharger, sometimes battery indicates 10% or more Additional battery suddenly
i don understand wat is the problem?
Battery? Recharger? or SIM Slot??
im getting crazy now!!
Finally Its Fixed without spending any money
it seems baseband was troubling... as it was something like this i9020A this A is meant for AT&T thus its preferred network was WCDMA (my network is only on GSM).. i saw a code to see my phone info.. *#*#4636#*#*
This code showed up a window where i saw a button called radio... i switched it off.. i thought it was meant for FM Radio lol.. but it actually turned off my Cellular network.. i turned it back on and then i saw that the problem was gone... i went to see baseband and now its I9020XXX .. that A is gone..
Issue is fixed but there is one thing i don't understand at all.. how did fixing radio band fixed the touch issue? I think this conflict was causing Operating System to go crazy, hardware was never at fault..it was all software confliction.. I'm very happy its fixed..
If some1 have the same issue go here
*#*#4636#*#* turn radio off then turn on again.. hope it helps..and if it doesn't then at least it helped me
Sent from my Nexus S using xda app-developers app
I have a Nexus S and I have the exact same problem since last few days. I enabled "show touche" from the developer options to track the screen touch. Now I can clearly see that one column on the left side of the phone gets a random series of touches (in that one column only) from top to bottom. The issue I think is a HW issue, nothing to do with sim card, or ROM or anything related to SW. I have tried GB, ICS, JB and even "touch" version of the clockwork. It happens even in clockwork. It seems to me that I need to buy a Galaxy nexus unless someone knows of an easy way to fix this.
Same Problem
Hey man,
I got the same problem.
I tried so much things but it's absolutely a hardware problem, I found on the internet that there is some netarchy kernel modified by someone, but that's not up to date anymore. The kernel only works with a old version of android.
I update my android almost every month, it helps a bit but not much.
I am trying to learn all about building and modifying roms and kernels, but that is not that easy as I thought so that will take some time before I can publish a kernel for you.
Maybe if you can building kernels, try it by yourself?
Or google Nexus s unresponsive touchscreen, i found there some helpful answers. But they all not really up to date.):
I hope you'll find a way!
Sorry for my bad English​

Display showing only colored dots

Since yesterday my HTC Sensation shows only a screen with colored dots - it seems to be some kind of physical problem, as removing the battery and rebooting does not help. Has anybody experienced such problems in the past or has a clue what's wrong with it?
Are u able to get into hboot?Recovery? Have you connected to PC and tried adb devices?Or tried to flash an ruu? Are you on stock or rooted rom.
Oomike said:
Are u able to get into hboot?Recovery? Have you connected to PC and tried adb devices?Or tried to flash an ruu? Are you on stock or rooted rom.
Click to expand...
Click to collapse
Can't get into hboot or recovery on the handset (screen stays black).
But seems that I can get into recovery over adb pressing volume down and turning on with a PC connected.
adb devices
List of devices attached
SH168V000000 recovery
Click to expand...
Click to collapse
Not using a custom ROM.
Anybody, any idea?
mandroid25 said:
Anybody, any idea?
Click to expand...
Click to collapse
Maybe a bad display or maybe water damage ?? Can you explain how it happened ?? All of a sudden ?
Sent from my HTC Sensation 4G using xda app-developers app
shahkam said:
Maybe a bad display or maybe water damage ?? Can you explain how it happened ?? All of a sudden ?
Click to expand...
Click to collapse
I don't think so, actually I believe I've always been good to my phone. Can't even remember it falling down once and should also not have been in contact with water. That's why I'm posting here, I was mainly interested if anybody has seen such problems in the past (and especially if he/she knows a reason for them).
It practically happened all of a sudden - well, actually I had the problem already for two or three times about one month ago, but at that time only for a second, not reproducible (first even thought about a software problem). Now it suddenly changed to a constant problem.
mandroid25 said:
I don't think so, actually I believe I've always been good to my phone. Can't even remember it falling down once and should also not have been in contact with water. That's why I'm posting here, I was mainly interested if anybody has seen such problems in the past (and especially if he/she knows a reason for them).
It practically happened all of a sudden - well, actually I had the problem already for two or three times about one month ago, but at that time only for a second, not reproducible (first even thought about a software problem). Now it suddenly changed to a constant problem.
Click to expand...
Click to collapse
No clue but its not software 100% sure might want to put some $ to buy a new phone or refix this one..
Sent from my HTC Sensation 4G using xda premium
same problem, please help!
my sensation got the exact same problem today out of no where! it literally just happened out of no where. all i remember doing before this happened was taking photos and just played a music file for like 10 seconds. then turned it on again to take another photo and the screen was as posted in the photo in OP.
PLEASE PLEASE HELP
sidxda said:
my sensation got the exact same problem today out of no where! it literally just happened out of no where. all i remember doing before this happened was taking photos and just played a music file for like 10 seconds. then turned it on again to take another photo and the screen was as posted in the photo in OP.
PLEASE PLEASE HELP
Click to expand...
Click to collapse
okay it's gone for warranty repair..hopefully they don't put the blame on me
sidxda said:
okay it's gone for warranty repair..hopefully they don't put the blame on me
Click to expand...
Click to collapse
Mine was actually repaired as warranty repair (they replaced mainboard/display).
Had they flashed your phone after fix?

[Q]Does anybody else have Random Reboot problems?: Help!!!!

Just bought Galaxy S6 yesterday... woked fine until 3 hrs later it jus seems to reboot randomly....like maybe once an hour ...or twice ,,...even 3x's ....woke up this morning my phone was off.... can someone help...I am a medical courier and dependent on my phone to work at all times no problem....to deliver patients medications at any given time.....I cant be at work trying to update my work deliveries on my phone if it keeps resetting...Not what I expected from Samsung's Galaxyyy s6
any helpful info would be appreciated thanks.
Factory reset the device. If that doesn't help, your device is probably faulty and you should return it.
djhectik707 said:
Just bought Galaxy S6 yesterday... woked fine until 3 hrs later it jus seems to reboot randomly....like maybe once an hour ...or twice ,,...even 3x's ....woke up this morning my phone was off.... can someone help...I am a medical courier and dependent on my phone to work at all times no problem....to deliver patients medications at any given time.....I cant be at work trying to update my work deliveries on my phone if it keeps resetting...Not what I expected from Samsung's Galaxyyy s6
any helpful info would be appreciated thanks.
Click to expand...
Click to collapse
just like the one before me said....do a factory reset..because i have been using the device for 3 weeks and no reboots at all...
I'm jus gonna return
Went to store this morning did factory reset...and still does it ...so I'm jus gonna return it .I don't have time for this....thank u for the advice...
Its a wifi issue, there are a lot of people with your problem, try FXR en WiFi Fix. It Doesn t work for me but maybe you are more lucky.
??
Sodry to sound like a newbie but can u explain
djhectik707 said:
Sodry to sound like a newbie but can u explain
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I just Know that is an issue related with wifi, but I am a noob here too. Sorry.
random rebbots here too
Benruk said:
I just Know that is an issue related with wifi, but I am a noob here too. Sorry.
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no this one is a different problem, it rebots without wifi on , i tried everything but nothing helped me
here is a link that recorded
https://www.youtube.com/watch?v=IsOAGhZvq84
phone freeze and than reboots , no root no installed apps exept viber , to me its a factory problem, but since i doesnt have any warranty,becouse i live in Balkans and my phone is with europe warranty im waiting for 5.1.1 rom to see if that helps
fisunik said:
no this one is a different problem, it rebots without wifi on , i tried everything but nothing helped me
here is a link that recorded
https://www.youtube.com/watch?v=IsOAGhZvq84
phone freeze and than reboots , no root no installed apps exept viber , to me its a factory problem, but since i doesnt have any warranty,becouse i live in Balkans and my phone is with europe warranty im waiting for 5.1.1 rom to see if that helps
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You should try a hard reset and never turn wifi on. I have random reboots and freezes too (even with wifi off) and that solved to me.
Benruk said:
You should try a hard reset and never turn wifi on. I have random reboots and freezes too (even with wifi off) and that solved to me.
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So i should hard reset and no wifi. And than the phone works
fisunik said:
So i should hard reset and no wifi. And than the phone works
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Yes, it works for me. [emoji1]
Benruk said:
Yes, it works for me. [emoji1]
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So you are using internet only with 3g no wifi at all
fisunik said:
So you are using internet only with 3g no wifi at all
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Yes, now i am waiting to try with the next update. I hope will be fixed soon.
Benruk said:
Yes, now i am waiting to try with the next update. I hope will be fixed soon.
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Thanks you my pal. Ill try tomorrow in the morning hope that my reboots stop.because i wanted to brake my new s6 into peaces.it mad me nervous
fisunik said:
Thanks you my pal. Ill try tomorrow in the morning hope that my reboots stop.because i wanted to brake my new s6 into peaces.it mad me nervous
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Let us know what happens... I'm getting terrible signal and I've had several soft reboots... SM-G920I
I have already returned twice and this one has the same bad signal problem and now it's been rebooting itself..... Missing my Galaxy S5 real bad now
Benruk said:
I just Know that is an issue related with wifi, but I am a noob here too. Sorry.
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Kjc99 said:
Let us know what happens... I'm getting terrible signal and I've had several soft reboots... SM-G920I
I have already returned twice and this one has the same bad signal problem and now it's been rebooting itself..... Missing my Galaxy S5 real bad now
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with wifi turned off same problem nothing happened, phone rebbots during searching the web, during talking, same sh*t,
after hard reset during changing language it reboots 2 times, so with my ugly phone there is no problem with wifi but its a problem with cpu or ram vs rom.
fisunik said:
with wifi turned off same problem nothing happened, phone rebbots during searching the web, during talking, same sh*t,
after hard reset during changing language it reboots 2 times, so with my ugly phone there is no problem with wifi but its a problem with cpu or ram vs rom.
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Are you on the latest firmware for your region? What about cell signal? Did you install any apps after reset? I'm still trying to figure this phone out... I've been with Samsung 4ever and really want this phone to work right! But might have to cut my losses and go back to my S5
Benruk said:
Its a wifi issue, there are a lot of people with your problem, try FXR en WiFi Fix. It Doesn t work for me but maybe you are more lucky.
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I don't think it's a Wi-Fi issues becuz I am facing the same exact problem, and I'm getting a replacement device too. Becuz it happens even when Wi-Fi is turned off. I think it has to do with the phone can't handle heavy loads when it's doing alot of multitasking the ram management is horrible real bad.
timnyce said:
I don't think it's a Wi-Fi issues becuz I am facing the same exact problem, and I'm getting a replacement device too. Becuz it happens even when Wi-Fi is turned off. I think it has to do with the phone can't handle heavy loads when it's doing alot of multitasking the ram management is horrible real bad.
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yap triend no programs just stock, no account no wifi but same sh1t, it does same reboots
fisunik said:
yap triend no programs just stock, no account no wifi but same sh1t, it does same reboots
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Yea it's just Samsung fault that's all. The only reason I am returning mines though is becuz I rooted it and tripped Knox and now they have came out with a method to root without tripping Knox lol so I am going to get a different one with Knox back to 0x0 but as for the random reboots only Samsung can fix that issue with a software update and don't hold your beath. Because only some devices are getting update which is so stupid.

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