Hello everyone,
im new here,
I just bought Nexus S from some1,
it had a problem which later showed up.
The touchscreen works all by itself suddenly,
the left part of the screen is misbehaving, it starts touching on screen when its not.
it was on GB when i bought, then i updated it to ICS to see if the problem gets fixed but it gets more crazy, now updated to Jelly Bean, worked fine for a while, but now again its starting.
Any help will be appreciated
I think it is a problem with your touch screen hardware and not the android software. That being said, unless someone else has had the problem, no one can really help you.. Personally, since I've never heard of this problem, I'd recommend you get it repaired, even if it costs some $$. Hopefully someone else who has had the problem can help you out, but until then, best of luck!
FirePoncho86 said:
I think it is a problem with your touch screen hardware and not the android software. That being said, unless someone else has had the problem, no one can really help you.. Personally, since I've never heard of this problem, I'd recommend you get it repaired, even if it costs some $$. Hopefully someone else who has had the problem can help you out, but until then, best of luck!
Click to expand...
Click to collapse
first of all, thank you very much for replying,
Is there any way to fix it? there is not a single scratch on screen, phone is like gud as new, no bump, no scratches.
I wonder wat is making screen to hit by itself.
any way to fix it?
do u think its the digitizer troubling??
Raptor9142 said:
first of all, thank you very much for replying,
Is there any way to fix it? there is not a single scratch on screen, phone is like gud as new, no bump, no scratches.
I wonder wat is making screen to hit by itself.
any way to fix it?
do u think its the digitizer troubling??
Click to expand...
Click to collapse
take a backup and format sdcard, copy fresh rom to ur sdcard and flash it again may be it works.
abhidoT38 said:
take a backup and format sdcard, copy fresh rom to ur sdcard and flash it again may be it works.
Click to expand...
Click to collapse
Already tried all flashing. nothing helped.
but recently i did some wierd things with phone,
i burned my nexus s screen side, not actually burned it, but kept it to a distance from fire, just to heat it up,
i thought if there was any moisture that was causing the trouble might end up from burning,
after the phone cooled down, i placed battery and started phone..
wow amazing... it worked fine!!
but in the next step i inserted SIM card, i was going happy and was thinking "oh yes... saved the day!!!"
but boom, touchscreen started misbehaving again!!!!
i removed SIM card, but problem persists!!!
sad...
but i tried again,
removed battery and sim card,
burned phone again with more temperature as i was angry, wanted it to burn completely, but i guess i saved it.
now currently, without the SIM card, phone is working perfect as it was.
I dont know wat it has to do with the SIM card or burning
any1 knows wats its problem?? how can i use my SIM card with phone now???
Raptor9142 said:
Already tried all flashing. nothing helped.
but recently i did some wierd things with phone,
i burned my nexus s screen side, not actually burned it, but kept it to a distance from fire, just to heat it up,
i thought if there was any moisture that was causing the trouble might end up from burning,
after the phone cooled down, i placed battery and started phone..
wow amazing... it worked fine!!
but in the next step i inserted SIM card, i was going happy and was thinking "oh yes... saved the day!!!"
but boom, touchscreen started misbehaving again!!!!
i removed SIM card, but problem persists!!!
sad...
but i tried again,
removed battery and sim card,
burned phone again with more temperature as i was angry, wanted it to burn completely, but i guess i saved it.
now currently, without the SIM card, phone is working perfect as it was.
I dont know wat it has to do with the SIM card or burning
any1 knows wats its problem?? how can i use my SIM card with phone now???
Click to expand...
Click to collapse
i think the burning issue it was sim problem did u try another sim card? lolzs
abhidoT38 said:
i think the burning issue it was sim problem did u try another sim card? lolzs
Click to expand...
Click to collapse
tried another, no luck
Ok there was another problem, some part of left side of screen is not responding on touching,
previously i flashed a kernel which fixed the issue,
now i don know which kernel was it, lost it,
can any body help me on this issue?
miracle happened
yo guyz i cant believe it... everything is fine now.. phone works with sim too... i guess burning did help... and gues wat.. that left part of screen which was not responding.. its fixed by netarchy kernel.. i m currently using GB 2.3.6 with netarchy kernel.. can any1 give me Jelly Bean ROm? i tried some JB ROM but status 7 error occurs.. need help
Raptor9142 said:
yo guyz i cant believe it... everything is fine now.. phone works with sim too... i guess burning did help... and gues wat.. that left part of screen which was not responding.. its fixed by netarchy kernel.. i m currently using GB 2.3.6 with netarchy kernel.. can any1 give me Jelly Bean ROm? i tried some JB ROM but status 7 error occurs.. need help
Click to expand...
Click to collapse
you can update like this, one by one to get force update jb.. this trick works for me like charm http://bit.ly/Ok1EHa
Problem is back... and i think i found wat is troubling, its the SIM card, when i insert SIM card it does troubles, but when i use airplane mode, everything gets better.
tried different SIM cards, but no change.
so guyz tell me possible fix of the SIM card?
noticed another problem,
phone takes a very long time to recharge
and when i plug the recharger, sometimes battery indicates 10% or more Additional battery suddenly
i don understand wat is the problem?
Battery? Recharger? or SIM Slot??
im getting crazy now!!
Finally Its Fixed without spending any money
it seems baseband was troubling... as it was something like this i9020A this A is meant for AT&T thus its preferred network was WCDMA (my network is only on GSM).. i saw a code to see my phone info.. *#*#4636#*#*
This code showed up a window where i saw a button called radio... i switched it off.. i thought it was meant for FM Radio lol.. but it actually turned off my Cellular network.. i turned it back on and then i saw that the problem was gone... i went to see baseband and now its I9020XXX .. that A is gone..
Issue is fixed but there is one thing i don't understand at all.. how did fixing radio band fixed the touch issue? I think this conflict was causing Operating System to go crazy, hardware was never at fault..it was all software confliction.. I'm very happy its fixed..
If some1 have the same issue go here
*#*#4636#*#* turn radio off then turn on again.. hope it helps..and if it doesn't then at least it helped me
Sent from my Nexus S using xda app-developers app
I have a Nexus S and I have the exact same problem since last few days. I enabled "show touche" from the developer options to track the screen touch. Now I can clearly see that one column on the left side of the phone gets a random series of touches (in that one column only) from top to bottom. The issue I think is a HW issue, nothing to do with sim card, or ROM or anything related to SW. I have tried GB, ICS, JB and even "touch" version of the clockwork. It happens even in clockwork. It seems to me that I need to buy a Galaxy nexus unless someone knows of an easy way to fix this.
Same Problem
Hey man,
I got the same problem.
I tried so much things but it's absolutely a hardware problem, I found on the internet that there is some netarchy kernel modified by someone, but that's not up to date anymore. The kernel only works with a old version of android.
I update my android almost every month, it helps a bit but not much.
I am trying to learn all about building and modifying roms and kernels, but that is not that easy as I thought so that will take some time before I can publish a kernel for you.
Maybe if you can building kernels, try it by yourself?
Or google Nexus s unresponsive touchscreen, i found there some helpful answers. But they all not really up to date.):
I hope you'll find a way!
Sorry for my bad English
Related
HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Bad contact between battery and phone? Try to clean it.
battery connection is OK
kuby said:
Bad contact between battery and phone? Try to clean it.
Click to expand...
Click to collapse
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
khizerjalal said:
HI, the battery connection is OK, itried trouble shooting and it seems OK. However the problem is something else. still not able to figure out.
Any other trick?
Click to expand...
Click to collapse
Have you installed a program that could trigger the reboot? Maybe try a hard reset times when nothing else helps ...
HI, i tried removing all the software that i installed before, and i also tried doing th hardSPL. but problem remains .
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Actarus37 said:
You must call the Htc Support to get a new batterie (the problems appear with batterie ref 35H0015-11M)
Soory for my english im french citizen
Click to expand...
Click to collapse
HI,
Are you sure that new battery will solve the problem? actually have have gone through a couple of blogs and problem solving discussions over internet and they say that even the battery is replaced, the problem still remains. i am still not sure what the problem is
man your English is Excellent , i am from Sweden, happy neighbor
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
pedrera said:
I've heard that's there a problem with some sim, but it seems that it won't happen randomly then. In this case (some new sim from swisscom), the Touch2 won't turns on.
Click to expand...
Click to collapse
HI,
thats interesting, i guess there are lot of problems with this cellphone, but in my case i am sure that the sim is good to go. though i will test it with other sims aswell, thanks.
khizer jalal
khizer-jalal.blogspot.com
HI, Itried with diffferent sims, still samee problemmmmmmmmmmmmmmm
this problem is really getting off my nerves now
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proven to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
garret_fun said:
Don't worry,I had this problem for a really long time before I solved it!
This problem has been proved to be battery-related.The only way out is to change the battery.
Do a little search,and you can find the answer!
Check here: http://forum.xda-developers.com/showthread.php?t=639354
Always have fun!
Click to expand...
Click to collapse
its so good to read a positive hope message . I think its a problem with specific manufacture serial numbers as there are a lot of people like me having same problem .
Well I will try changing the battery then. Lets see how it goes. I will post the update after chaging the battery
thanks a lot buddy.
Have a good one.
/ Khizer
[email protected]
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Problem Solvedddd
khizerjalal said:
WOW. the thread that garret shared is simply awesome and it explains a lot of things. I will definately try the new battery now.
Click to expand...
Click to collapse
HI, I have the new battery now. And works perfect. Its 5 days now and now turn off anymore.. Vuhuuu...
hello everybody!! i have the same problem!! i will try to change the batery..but i also have noticed that the phone turns off only when i connect to simple 2G network. When i connect via 3G or H it works fine.
George
I had the problem and I logged a problem ticket with HTC Service center at Malaysia..
Subject: HTC Touch2 Self-Power Off intermittently and unable to power on again via the Power button.
Desc: My Touch2 was purchased on 16-Nov 2009. It experiencing intermittent self-power off problem when phone was left ideal for couple of second! Secondly, the phone was intermittent "freeze" when charging with power adapter. For both cases, the phone cannot be turn on via the Power button. Must perform manual Reset to power on the phone each time. I performed FACTORY Reset 5 times already; disabled the Touch2Flo; disabled ALL auto power off.. yet it did not resolve the problem. [ROM Version: 1.28.707.3 (66092); Radio Version: 3.49.25.05; Protocol version: 61.42t.25.31H]
The service center called and they offered to change the motherboard. I had it changed unfortunately the problem still persist. And worst still the touch screen didn't not respone after a while. I sent to fix and waited for another 2weeks, and changed the 2nd motherboard. I'm been using the repaired phone for past 2monts WITHOUT any intermittent power off issue.. YIPPI!
P/s: My batt Serial No: 1GKA299KQQ4912. Part No: 35H0015-11M. The HTC repair report did not mentioned whether they change my batt nor I cannot confirmed whether it was the "-07M". Anyway, I'm glad that my nightmare is over for now
gooddd
Hey good that you fixed it somehow. At the time i was having that turnoff problem thing, i really felt like ****, but after reading your message, i feel better off
I start to hate HTC. %80 o HTC having same problem around
Yeah man...so truee...But after battery replace, it works perfect
khizerjalal said:
HI,
Its been like a month i am having this problem with my htc touch2 that it turns off automatically after some random time, and then it doesnt turns on again. Usually it happens when its in my pocket. To turn it on again i have to remove the battery and put in again . Is there anyone else who is also having this problem?
need assistance here
Click to expand...
Click to collapse
u must have installed srs hd wow... remove that and insted use hd tweak to increase volume...srs hd makes the error///
As of a few days ago, my inspire has learned a new trick.
but before I explain what is going on, heres the situation im in.
Ive Been running Icecoldsandwich for about a month now with some random UI/hot reboots here and there which is to be expected, no big deal.
however as of about 3 days ago, my inspire started to fully reboot from the white HTC screen, Werid, but **** happens so i ignored it.
Now it is doing this about every half hour,no matter what, i dont even have to touch the damn thing and it does this. Im Beginning to think its a hardware issue.
Heres what Ive tried so far
-battery pull (nothing)
-was using BLN which uses more power in standby so i upped voltages a bit (nothing)
-disabled BLN (nothing)
-disabled/enabled start up tweaks (getting desperate)
- restored an old backup of black ice which never had this issue ( STILL REBOOTED WTFF)
-some other stuff that i cant remember
Now i have an PD98IMG.zip on my sd card which was made when i originally rooted my phone and am about to restore that, but I have a feeling that wont help.
The only thing i can think of is that its a hardware issue, because after restoring that backup this issue shouldve disappeared and Im really at my wits end. SO before i throw the damn thing across the room and smash it, can anyone PLEASE help me out.
Im not new to the whole rooting game so dont treat me like a noob, ive been messing with this phone for a while now and this is the first time ive had an issue like this, which seriously appeared out of nowhere for no reason. Ive been on Ice cold sandwich for over a month now and this just started.
Thanks for any help/advice, If anyone has encountered this issue please contact me
PS: sorry to make a thread about this but ive searched both inspire &desire hd forums and came up empty handed.
You didn't mention anything about your micro sd card. Will it boot without the card inserted or using a different card freshly formatted? Corrupt cards or cards that are almost full can cause hair pulling issues.
Hmmmmm. That's a very good point you bring up there. My cards got over a gig left on it but hasn't been formatted since I rooted the phone.
I suppose I'll try that though since im out of options.
since I had to make it a "goldcard" will there be anything I need to do after I format it to make it work correctly?
Sent from my Desire HD using Tapatalk
Also, it does boot without an SD card, I'll see if it turns off with it out
Sent from my Desire HD using Tapatalk
Does not matter if it is a gold card. Will not affect anything. If your phone does not reboot with the card out then most likely it is going bad, has corrupt files, has apps or widgets moved to it that really should have been left on the phone. Or you used a backup app to restore system files that may be causing issues.
If having the card out allows your phone to run without reboots I would format that card, wipe that phone, reinstall a ROM and start clean and fresh.
This behavior could also be caused by a bad battery. Are you still using the original? A lot of them were pretty crappy.
well It still reboots with no sd card in it so I suppose it isn't that.
As for the battery, it is the original and that would make a lot of sense cause I leave it on the charger a lot.
my sister has the same phone so ill have to swap batteries and see if that makes a difference
thanks for the advice guys, I'm months from an upgrade so I really need to get to the bottom of this.
Sent from my Desire HD using Tapatalk
If it does turn out to be the battery, I would recommend an Anker brand replacement. They are pretty good and cheaper than the Seidio ones.
well I can rule out the battery cause I switched them and it continues to reboot.
I'm beginning to think it's the radio because it doesn't seem to reboot in airplane mode and it seems to reboot more when I'm driving, perhaps when switching towers.
I'll experiment with a few different ones and see what I get
Sent from my Desire HD using Tapatalk
okay everyone well its been some time now & I am still dealing with the same BS.
It has recently come to my attention that im not the only one dealing with this problem so I want to refresh this thread & perhaps get some new advice & options.
heres where I stand:
ive tried everything from roms-radios-batteries - everything in between. adjusted voltages, & every single setting available.
What ive found so far is that this issue is almost definitely signal related, when in airplane mode my phone Does not reboot.
ive also been advised that removing the sim card stops the reboots as well.
ALSO, I turned off 3g/4G for a few hours with only 1 reboot.
however I feel that was due to a different reason cause normally my phone reboots at least once every hour if not more.
im losing my mind & am about to smash this POS if I cant figure something out.
Is it possible its ATT related?
Should I return to stock? (unroot) -(really wanna avoid that)
WTFF. please, someone help! im going nuts!
Again any advice would Def be appreciated, & if anyone else has this problem please chime in & state your position.
sorry for the long post, (trying to be thorough)
& Thanks in advance
Sent from my Desire HD using Tapatalk
i have an issue. i cant get any signal or data whenever i flash either an ics rom or jb rom, but works perfectly fine with gb roms. back when LC's v4 of his rom was out, i was using it with no problem. after that thats when it started giving me problems. ive tried typing in the apns manually and everything, it doesnt stick. sometimes messing with the phone, like turning it on/off or switching airplane mode on/off, would some times cause it to get reception or doing the network operators thing in the mobile setting will give me reception but no data. im currently on cm7, and ive tried every ics and jb rom that we have out and its the same thing. ive checked the leads and sim card and doesnt seem to be anything wrong. id unroot the phone and start from scratch but i dont have a working vol+ button. and dont know if the carrier matters but im running on simple mobile. if anyone knows and/or can help, id really appreciate it. thanks
I've heard people have similar issues on simple mobile. Probably a problem on their end. Also if your volume button is fail then who knows what else could be going out. Bad devices usually develop more than one issue when they start to go.
Gizmoe said:
I've heard people have similar issues on simple mobile. Probably a problem on their end. Also if your volume button is fail then who knows what else could be going out. Bad devices usually develop more than one issue when they start to go.
Click to expand...
Click to collapse
Oh okay thanks. Guess I'm gonna stick with gb till I change phones.
But the for the reason my volume up button doesn't work is because it got some water in it when putting on my screen protector. Just wanted to throw that out there
Powered by a flux capacitor
bluizzo said:
Oh okay thanks. Guess I'm gonna stick with gb till I change phones.
But the for the reason my volume up button doesn't work is because it got some water in it when putting on my screen protector. Just wanted to throw that out there
Powered by a flux capacitor
Click to expand...
Click to collapse
Maybe too much water got into it and fried another circuit related to data and wifi? ics roms are pretty new and still a bit buggy... which ones have you tried? I'm using xgs-series 2.3.9 with no problems as of right now.
jhpianist said:
Maybe too much water got into it and fried another circuit related to data and wifi? ics roms are pretty new and still a bit buggy... which ones have you tried? I'm using xgs-series 2.3.9 with no problems as of right now.
Click to expand...
Click to collapse
The button problem happened before. I've tried all of them and it's the same thing. Haven't have issue with wifi or on gb, and I've been able to use ics up until LC's ics 4. something. The only thing that works is the network operater thing in the mobile settings. I can run on tmobile with no data, but once I shut off the phone it'll either have no service or randomly say to insert sim. I'd try a att sim, but I don't know anyone with att.
Sent from my HTC Inspire 4G using xda premium
When you say you've "typed in the APN manually and it doesn't stick", do you mean the phone isn't saving the information, or that it only gets reception for a short time?
The phone isn't saving it.
Powered by a flux capacitor
Hi everyone, for who is suffering with this problem, here we go, let's FIX IT !
First of all, this is not a 100% sure fixing method, but I want to work with you people of XDA in order to solve this problem.
WHERE IS THE PROBLEM ?
I discovered that the problem is in the manageing of the wifi during the deep sleep.
When the phone is sleeping, if for any reason the signal is lost, and the SII+ trys to reconnect to the access point, here we have the SOD.
This happens only during the deep sleep.
SOLUTION
So I think how to avoid this situations. A solution could be to set the wifi policy, in "Wifi Advance", when the screen is off to NEVER and check the option "Check Internet Connection", reboot and done.
I'm using this simple configuration since 2 days and it seems that the SOD are gone. I'm not sure about it and i'm writing here because I want to share this solution whit everyone.
So please try and let me know here !
THANKS !!!! :laugh::laugh::laugh::laugh::laugh::laugh::laugh::laugh:
Try app form Google Play, WAKE MY ANDROID PRO, i mean it solve SOD on my SGS2+
Fantastic, thank you! Let know if sod problems happens again. I downgraded my s2+ to 4.1.2 because in this version I never had sod problems but if this works I will upgrade to 4.2.2
skljsklj1 said:
Try app form Google Play, WAKE MY ANDROID PRO, i mean it solve SOD on my SGS2+
Click to expand...
Click to collapse
What settings are you using?
DenisRonaldo798 said:
What settings are you using?
Click to expand...
Click to collapse
Currently 9 seconds, auto startup and low wake
It works but this method drains a lot of battery
It's been a month since I started to talk with samsung of this bug. I took my phone to the rapair center for 3 times and they tried to change the motherboard, the PBA of charging (another logic board), and then at the 3rd time I ask for a substitution with a new one, in particular with another model, as is written in the warranty. But the headquarter of Samsung italy said that my phone is fixable... I know it's incredible, even after changing almost 2/3 of the phone they didn't grant me the substitution. Fortunatly the technical rebuilt a new 9105p for me, because he understands my irritation. Now, as everything i tried didn't solve the SOD, i'm trying the last possible solution, going without the SD card. Probably the phone during his common life cicle, fail to read or write something on the sd and then it stucks in our SOD.
Just trying this thing, then if it will freeze again, i'll go to them and I'll pretend the sustitution
PS the sd card is a kingston class 4, 8GB, used of 2 years in a smartphone (hungry of space on it), I also discovered an hidden partition of 512mb formatted in ext3/ext4 !
keep you update on the situation
Hi: got news? I'm already going without SD, but SoDs keep appearing
camp0s said:
Hi: got news? I'm already going without SD, but SoDs keep appearing
Click to expand...
Click to collapse
Its not happening anymore since friday ... Dont know what to think... I have all brand new hw...
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
Click to expand...
Click to collapse
same issue for me too please help
i have the same problem...ziocan...
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
DtwoK376 said:
I have also the same error. It's really curious that we all have the same fault.... I've unlocked the bootloader now and will try to Flash everything new. maybe it'll help..
Click to expand...
Click to collapse
This is starting to get interesting. If you have any updates, please let us know.
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
DtwoK376 said:
I've managed to downgrade it now to Android 8.0. Same issue.
I don't want to believe that this is a hardware fault. But it really seems to be...
Maybe its the antenna? I don't know. MAybe I'm going to root it and flash a custom rom and Wifi repair app.
But It really think there's an hardware defect for now..
Click to expand...
Click to collapse
That's super interesting to me. Do you know when it happened to you? It really feels quite coincidental to have this happen to a few people.
It happened just 2-3 month ago. First I wasn't able to turn the phone on cause of the WLAN issue. Cause my phone space was locked I wasn't able to authorize myself cause of the disabled connection. After a few tries I put my Sim card inside the phone, and it connected and I could authorize and disable this memory lock. But afterwards it never worked again with my sim card. It seems like it wouldn't even recognize my Sim Card. No Pin question or symbol at the upper front of the display. Nothing. It's really werid and annoying, that something like this happens. I can't believe that it's hardware related.. How would it be possilbe that it's hardawrare related and whe have suddenly the same problems nearly the same time...
I should note that my wife has had her screen replaced before (she dropped the phone and it basically cracked all over). Have you replaced yours?
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
DtwoK376 said:
Yes I replaced mine too. But nevermind I had that issues before. My phone ran all well with cracked screen and one day I had that issues... So I changed my screen in the hope it would fix it.
Click to expand...
Click to collapse
I'm wondering if it will be a more widespread problem. I'm going to try and get in touch with HTC and see what they have to say. Will update if I hear back from them.
Okay, that would be great. But I don't have high expectations that they'll answer. Due to the fact that they have stopped there smartphone section for now and no more official updates and stuff like that.
But let's hope die at least...
I have exactly the same issue. It happened yesterday. It was just there, sitting on my desk, one minute it was working and I was checking my e-mail, the next one it was not. The phone now detects no SIM card and if I try to enable wi-fi it just hangs in "enabling" status for some time until it gives up and disables it again. I am not 100% sure, but I think I also had a short time in which wifi was no longer working and the SIM connection still was, I remember seeing the 4G logo and maybe I even browsed the internet for a short while. By the way, I have not replaced my screen. Now I know that I can probably spare myself the hassle of doing a hard reset.
It is really suspicious that this weird problem is happening to several people within a short time frame. It would be cool to hear if HTC has anything to say, but I am also not expecting anything from them now, especially for a phone which is out of warranty.
In case it can help, as the author reported, bluetooth still works and it is possible to connect the phone to the internet using bluetooth tethering on another phone (the good old M8 helped here ). This doesn't solve the issue, but is much better than nothing, most apps will work and it is easier to make a controlled migration to another phone.
Any news here?
Same issue here!!! Help!!!
Nejums said:
Hi, for some reason my wife's U11 just decided to stop working - but only the sim and wifi. The no sim message shows and wifi won't turn on. I've reset network settings and have gone as far as a complete factory reset to no avail. It seems to me to be a hardware issue, so I'd like to know if there is anything else I might be able to try? I'm out of ideas, and if it truly is a hardware fault, then that kinda sucks, but oh well. It was a nice phone while it lasted...
I should add that bluetooth still works.
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Same issue here!!! Help!!!
I have the same issue with a U11+ bought in Germany (I know, other model but hey). I have tried using the other sim slot and using another (definitely working) sim. WiFi doesn't work either. My phone has no visible damage (not even scratches) and no parts were replaced. I can't remember it ever getting wet either. For me it stopped working on 2. of September.
Sorry guys. HTC were really slack at getting back to me, and unfortunately they want me to send the phone in to get it inspected. I know it's out of warranty and since my wife is well and truly into her Huawei P30, this phone is unfortunately going to just have to remain this way. Sorry for not having any better info.
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
[email protected] said:
The same issue I am facing now. No SIM CARD Detected and WiFi isn't connecting.
What things I have tried doing so far?
1.) Factory Reset - 3 times.
2.) TWRP Based RUU Restores ( 2 possible versions tried )
3.) Tried Restoring zip based restore
4.) Did a Full Internal + External SD Card Wipe and then flashed RUU.
5.) Restored stock ROM.
Nothing is working at all.
Now, Trying to do S-OFF but as the phone itself is not booting into a normal OS, I cannot install Sunshine app and proceed. Help needed, at least in getting the OS to work.
Thank You.
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It seems there's no way without replacing hardware to fix it. But if we don't know what causes this error we cannot proceed.
I tried the same things as you did. Also unlocked bootloader. My device is starting but I cannot proceed to the main menue cause of no internet connection. I'd love to try a custom rom. That's the only thing missing.
Also if the phone is rooted there are WIFI Error fixing apps and check.
I have bought myself a OnePlus 7T pro MClaren edition and I'm really happy with it. But also I don't want to accept that the htc just died from nothing.
Same issue here, happend a few months ago and after a week the phone started working. Now again no SIM detected and wifi won't connect.