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[Q] No auto-rotate camera

So while trying to take pics my camera settings and menus will not rotate with the phone rotations. Pics are turning out upside down and sideways. Any one else?
Sent from my SM-G900P using Xparent BlueTapatalk 2

Yea, is been happening to me the last 2 days, ive been reading on the net it has been happening allot, no fix for it yet.
Allot of verizon people are having this issue. The said the sensors are bad if you look and check, dial *#0*#
Hopefully they come out with a hardware update or someone figures this out. I don't feel like taking my phone back, some people have done this already and its happen to the second phone.
Sent from my SM-G925P using XDA Free mobile app

Ahhh. Thanks for the reply. I've noticed the edge is not lighting up anymore either. Everything worked fine the first day. Crazy stuff, but glad to hear I'm not the only one. Still really like the phone, though.
Sent from my SM-G900P using Xparent BlueTapatalk 2

mrlou623 said:
So while trying to take pics my camera settings and menus will not rotate with the phone rotations. Pics are turning out upside down and sideways. Any one else?
Sent from my SM-G900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
No issues here.

optimummind said:
No issues here.
Click to expand...
Click to collapse
Did you do the software update on yours? My update is ready but wondering if that's what messed up my first edge
---------- Post added at 02:56 PM ---------- Previous post was at 02:37 PM ----------
Ok I just finished a conversation with Samsung and here it is
Santino: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Ryan: Hello. I am on my second s6 edge. My first got the rotate screen issue. Is this caused from the update or is it a hardware issue? My #2 edge I haven't updated yet. Should I avoid this update?
Santino: Hi Ryan!
Santino: I am sorry to know that you are facing issue with the device after the software update.
Santino: I will be happy to help you.
Santino: As of now we have not encountered with the issue you are referring on the device.
Santino: Please provide me the Baseband version of the device. You can locate it under Apps > Settings > About device > Baseband version.
Ryan: ***** I have read this has happened to several people on sprint and Verizon.
Santino: Thank you.
Ryan: I have been reading its an issue with the gyroscope. Not sure if it actually goes bad or if the software messes it up? Some people have gone through 3+ edges with the same issue
Santino: Your device operates on Android™ version 5.0.2, Lollipop (G925PVPU1AOCF).
Santino: As of now have not encountered with the issue you are referring on the device. I recommend you update the software on device.
Ryan: It wouldn't have anything to do with the rapid charging that makes the gyroscope defective would it? I would have to have to go get a third phone. If this update messes my phone up I may consider a different brand of phone
Santino: I do understand your concern Ryan.
Ryan: Is there a supervisor that may know of issues with the edge? I read that Samsung and carriers are aware of the rotating issues.
Santino: Could you provide me with the Samsung link were the issue has been posted.
Ryan: It was on some android sites
Santino: I apologize, Samsung does not confirms the issue that are posted on Non-Samsung sites.
---------- Post added at 03:22 PM ---------- Previous post was at 02:56 PM ----------
optimummind said:
No issues here.
Click to expand...
Click to collapse
Sorry for all of the comments. Last one. I just talked to another support person and here is his answers. He says this whole rotation issue is software related and will be fixed
Adan: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Ryan: I just thought I would ask a second agent before taking my chances. I am on my second s6 edge (Sprint). My last one had the auto rotate issue. Was curious if its the update or a hardware issue? Not wanting to go back and get a third device so I haven't installed the update yet on this one
Adan: Hello Ryan!
Adan: I understand your concern. I will help you out with the information on Screen rotation.
Adan: The Screen rotation is a Software issue Ryan.
Ryan: Should I avoid the update that is currently available?
Adan: If you do not update the device now, you will be prompted in the future to update the device. Initially you will have the update the device later Ryan.
Ryan: I turned off automatic updates so it doesn't install unless I tell it to. Are you saying I will have to do this update to install the fixed update when it is available?
Adan: Not to worry, as you mentioned that the earlier device was facing the issue after the update, there will also be a fix for the issue. They will release a fix for the issue.
Ryan: My question is can I skip this current update and wait for the one with the fixes?
Adan: You might not be able to skip the current update Ryan. The other update will only be prompted on the device if you are updated to the latest version of Android for the device.
Ryan: so basically I can wait for the new update to be announced and then update to the bad one that's available now and then I will get a notice to update to the fixed software?
Adan: Yes Ryan. I am positive that the issue might not persists after updating to the software that you have now.
Ryan: How close is Samsung to releasing a patch to fix this issue? I have 13 more days I can return this phone if it happens again. Id hate to have to go back to an iPhone
Adan: The Update is a carrier specification and it differs from carrier to carrier , However, once the update is released you will be notified by the carrier through notifications on the device and also it will be posted on the Samsung Website.
Ryan: has the update already been made available and I am now just waiting on sprint to release it?
Adan: As of now the update has not yet been released Ryan.
Ryan: How soon until it is or do you have any knowledge on that? Like I mentioned I have less than 2 weeks to decide if I should keep this phone
Adan: I am afraid we at Samsung live chat do not have the information on the release dates of the updates. I do understand that you have 2 weeks for replacement.
Adan: Not to worry Ryan, the fix will be released for the device.

Had the same issue with my phone. Had to bring it back and get another one.

Wife's phone had the same problem, I've got verizon she has sprint, they replaced hers. Hopefully not a occurring problem

Auto Rotate / Edge lighting on 128 GB Model
I received my edge on Thursday of last week. Which was on the 16th. I had no problems until yesterday of the Auto Rotation. I downloaded a Auto rotater app to see if it will rotate. It will rotate if you lock it into landscape mode. But If you don't it will not rotate. I also noticed Calendar does not rotate and messages do not rotate and neither does web pages. But Full Screen Movies and Music will rotate even with Google apps. Not just youtube. I also noticed that if you play with home button clicking on it several times it will rotate the screen for a second then if tilted it rotate back. This could be just a fluke but I did notice this. I do not think it is the fast charger because if something was to burn out it wouldn't last for 10 days. Or it wouldn't last over 2 days beside when something burns out it's electrical it would smell like burning no matter if it was very small it still would smell like something has or had burnt. Especially when they say the battery is getting hot enough to burn it out. I had this on the charger for 2 days off and on and it never got so much as luke warm. Mine stays on the y axis at -39.23, and seems to be fine on the x axis. Maps do not rotate. either. So what I do know is out of the blue my phone did a reset a day before this happened. I did not reset the phone it seemed to be fine after. But Monday morning I saw the Camera Icons all upside down. I then did a factory reset and did not install any apps. Even after the Reset I still couldn't get rotation to work, another thing I would like to note is Edge Lighting never worked out of the box. I tested it multiple times and didn't really care if I had that or not. But now I do care. But I also don't want to go back and get a new one. Here is some of the issues why, No Verizon carrier in my area has the 128 gb model on hand. I would have to wait 3 to 5 days for one from Verizon if they had them. Which then put me out of the range anyway to get a brand new one. On top of this when I got to print the return label it states I am over the 14 days. Which I just got my phone last week so this blows.
I can return it to the store I am told by Verizon but either for a 32 or 64GB model. I really don't want to down grade. So in the end is this or is this not a Software issue. All of Im finding is debating on it is and that it isn't.
Update by Samsung Technical Support
Here is what the Rep told me today
Chat InformationPlease wait for a Samsung Agent to respond.
Chat InformationYou are now chatting with 'Sudbarry'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat InformationYour Issue ID for this chat is LTK1125603707820X
Sudbarry: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Sudbarry: Not to rush you, are we still connected on the chat?
Stefan: I having issues with Auto-rotation as well as the Edge Lighting. It doesn't work I have done 7 Hard Resets. Doesn't Work. Verizon will not give me a return label so I don't want to give up a 128 GB phone. I don't want a new one But I want to know if this is going to be a software fix or is it a hardware issue with Samsung S6 Edge ?
Sudbarry: I will be glad to assist you with the device Auto-rotation and Edge Lighting issue.
Sudbarry: I am sorry for the inconvenience you have experienced.
Sudbarry: May I ask a few questions to assist you better?
Stefan: Sure
Sudbarry: Are you referring to the device model number SM-G925V?
Stefan: Yes
Sudbarry: Thanks for confirming.
Stefan: Yea
Sudbarry: Thank you.
Sudbarry: Thank you for being online.
Sudbarry: I have checked the details and I see that it is a Soft ware issue and will be be fixed soon.
Stefan: But no ETA
Sudbarry: Unfortunately We don't have the exact ETA but it will be fixed soon.
Stefan: Ok thank you
Sudbarry: You're welcome. Is there anything else I can assist you with?
Stefan: No thats all thanks so much
Sudbarry: Thanks for chatting with Samsung Support. If you have a minute, please click on the blue “X close” button to receive the transcript of your chat and fill out a brief survey to help us serve you better. Follow Samsung Service on Facebook, Twitter and YouTube.
Sudbarry: Have a nice day.
Sudbarry: Take care.

I have a brand new S6 Edge just received today and the rotation doesn't work. Seems to be a common issue but Samsung has no idea how to fix it and told me to exchange it. Well, because I am on a Sprint SWAC account and there are no corporate stores around my area that is a HUGE pain to do. Should have stuck with my gut and got the M9

I got a new one and haven't used fast charge yet. So I am going to watch it. But my edge lighting is working. Which makes me a feel bit better . This one still still shows china. But I won't take my chances and fast charge it. I have had it less than 24 hrs. So I will keep and eye on it.
Sent from my SM-G925V using XDA Free mobile app

Did anyone get the new update yet? If so did this fix your rotation issue?

skinneejay said:
Did anyone get the new update yet? If so did this fix your rotation issue?
Click to expand...
Click to collapse
Mine works fine but here's what the update is about https://community.sprint.com/baw/mo...jive-document?content=/api/core/v2/posts/6365

It looks like the updated fixed the issue by changing the rotation to the gyro and not the accelerometer. What I was told is that if you check it's still stuck at the wrong degree.

skinneejay said:
It looks like the updated fixed the issue by changing the rotation to the gyro and not the accelerometer. What I was told is that if you check it's still stuck at the wrong degree.
Click to expand...
Click to collapse
I can confirm this. I took the OTA and rooted with pingpong. Knox still intact and auto rotate working. However I haven't used fast charge yet.

unable to do the update ned help.
i tried doing the OTA update on the phone but i keep getting an error stating that "the phone has been modified in an unauthorized way have to contact customer support for means of updating the device.
CAN SOMEONE HELP ME WITH THIS. if this is the fix for the phone that i have been looking for i would love to get this issue resolved asap. and always, this help may be much obliged

IllMindedSkama said:
i tried doing the OTA update on the phone but i keep getting an error stating that "the phone has been modified in an unauthorized way have to contact customer support for means of updating the device.
CAN SOMEONE HELP ME WITH THIS. if this is the fix for the phone that i have been looking for i would love to get this issue resolved asap. and always, this help may be much obliged
Click to expand...
Click to collapse
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.

can you direct me to the firmware you speak of
kleen3r said:
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.
Click to expand...
Click to collapse
Thing you can help me out with finding that firmware?

IllMindedSkama said:
Thing you can help me out with finding that firmware?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=3084414

the firmware
kleen3r said:
You need to use Odin to flash the stock firmware back to OCF. Then you can take the OTA.
Click to expand...
Click to collapse
kleen3r said:
http://forum.xda-developers.com/showthread.php?t=3084414
Click to expand...
Click to collapse
I am on OCF but it still wont ket me update so i could accept the OTA, Any help on this??

IllMindedSkama said:
I am on OCF but it still wont ket me update so i could accept the OTA, Any help on this??
Click to expand...
Click to collapse
If you are or were rooted and have not tripped knox, you need to use Odin to get back to stock firmware state OCF. Then you can get the update.

Desperate for help

Hey guys!
I have posted before but since then the issue has exacerbated to the point where I'm at my wit's end.
I have the SM-P907A AT&T version of this tablet. I bought it second hand and started experiencing issues almost immediately, although nothing as bad as what I'm going through now.
It began with the odd blue-screen and very rare restart. It quickly escalated when I created multiple profiles (user ids). The restarts would happen entirely randomly but without fail within 10 minutes of operation no matter what I did. Oddly enough, it would NEVER restart when connected to a power supply, though I have drawn very little from that.
Thusly, I factory reset my tablet and hoped that would fix the issue; to no avail. Then I decided to Odin flash the stock ROM. Again no joy. Restarts were persistent and regular when the tablet wasn't connected to a power supply. I then rooted the tablet, installed Titanium Backup Pro and proceeded to freeze all apps/odex-es related to Samsung Knox. As some have posted, doing this helped them out. Not lucky enough, I guess.
My questions:
Did my setting up multiple users somehow mess with the tablet in such a deep and integrated way that even factory resetting, re-flashing stock would not help? Is that even possible? My firmware version is P907AUCU1AND7. I'm going to manually update to Lollipop but if my meddling with the multiple users "broke" something essential, will that help?

No, proppably not
kalaris said:
Hey guys!
My questions:
Did my setting up multiple users somehow mess with the tablet in such a deep and integrated way that even factory resetting, re-flashing stock would not help? Is that even possible? My firmware version is P907AUCU1AND7. I'm going to manually update to Lollipop but if my meddling with the multiple users "broke" something essential, will that help?
Click to expand...
Click to collapse
I don't think that using the multi user functionality has anything to do with the issues you are experiencing. I have 3 user on my tablet and using it for a year now. Both on KitKat and Lollipop that I am using now. Both rooted, KitKat with Xposed also. Never had issues with blue screens and reboots.
Issues with US devices have been posted regularly and explanations have been posted. Don't focus on multiuser for the issues you experience.
I' am using the SM-P905 International version (EUR)
PDA: P905XXUABOG1
CSC: P905EURABOG1

Ridiculous
Okay guys. Seriously ridiculous. I downloaded the lollipop ROM but got an error when adb sideloading it because it requires the previous firmware P907AUCU1ANK2 for it to update properly whereas I have the one older than that: P907AUCU1AND7.
Can someone help a brotha out? Post a link from where I can download it?! Maybe share their stock rom file?! Pretty please? I've managed to find only TWO results on google. One is a mobilefileserver result requiring that I Pay $60. The other is a Chinese site requiring that I pay significantly less but in a way which is baffling me at the moment.
Any good guy out there who can help??????

A member posted links to it in 5.1.1 upgrade posts...
Sent from my SPH-L300 using XDA Free mobile app

zomg! thank you! how'd i miss this?!

kalaris said:
The restarts would happen entirely randomly but without fail within 10 minutes of operation no matter what I did. Oddly enough, it would NEVER restart when connected to a power supply, though I have drawn very little from that.
Click to expand...
Click to collapse
Random restart is the problem of cracked battery connector. Re solder the battery connector will fix it permanently.
Read the thread " Flickering Screen " in Galaxy Note or Tab Pro, you will see they all have similar problem like yours and the fix is simple.
No software or upgrade will fix the hardware problem, regardless Kitkat or Lollipop.

Dead GPS ? Hardware test code

Hello,
3 days ago I dropped my phone, it survived thanks to the official rubbery case, it just rebooted by itself and nothing more, not event a scratch.
Yesterday, I've noticed Google Maps having a hard time to locate me, I tried several things, reboot, another gps app, even the app GPS Test but I can't get a single GPS signal, I think my gps may have died from the drop but I'm still unsure.
I'd like to test it through the hardware test you can usually access with the emui secret code but I can't find a working one on EMUI 5, is there any secret code for hardware test in EMUI 5 ? What can I try ?
Thanks

dead GPS
Similar problem but without dropping the phone...
After about two months of owning the phone I just realized that the GPS doesn´t work at all.
It went unnoticed because I always use wifi+mobile data option that is sufficient to locate me in Google maps. Only when I needed real navigation I realized there is a problem.
It certainly is not caused by mechanical damage because the phone is masked from the day 1 and had never been dropped.
I did a factory reset with no success (i am on emui5, b360). Applications for testing GPS signal can not locate any satellite, let alone get a fix on. It looks as if the GPS is completely dead.
Has anyone had a similar problem?
Or some advice what to do before I take it to service center...

Hi, i bought a FRD-L04 in USA in january, ive the same issue. The first month it was working just fine, then i didnt use the gps for days and the OTA comes. And now i realice that the gps isnt working the way u are saying. the phone has not a single drop, not a single scratch, so i think its a software problem.... i was thinking in a downgrade to marshmallow to see if the problem is in the ota

Consejo said:
Hi, i bought a FRD-L04 in USA in january, ive the same issue. The first month it was working just fine, then i didnt use the gps for days and the OTA comes. And now i realice that the gps isnt working the way u are saying. the phone has not a single drop, not a single scratch, so i think its a software problem.... i was thinking in a downgrade to marshmallow to see if the problem is in the ota
Click to expand...
Click to collapse
Mine is FRD-L09.
I cant really tell whether the problem appeared with upgrading to EMUI5 because I upgraded the same day I bought it (and never used GPS-only location service anyway).
If you try downgrading to MM and it solves the problem, please report back.

Just to let you know, after a factory reset the GPS was still dead.
I have sent it to the service center, I don't know what they did to the phone but the GPS is working again.

dvadvadva said:
Mine is FRD-L09.
I cant really tell whether the problem appeared with upgrading to EMUI5 because I upgraded the same day I bought it (and never used GPS-only location service anyway).
If you try downgrading to MM and it solves the problem, please report back.
Click to expand...
Click to collapse
in a few hours ill be coming back from work nd will try downgranding to mm. i will be back with news
Ezekiel3 said:
Just to let you know, after a factory reset the GPS was still dead.
I have sent it to the service center, I don't know what they did to the phone but the GPS is working again.
Click to expand...
Click to collapse
the service cnter was official one ? if not, and u bring the phone to a common guy with a store; why not can we solve it?

Hey! got news. i just downgrade to 6.0 MM and check the GPS and... its perfectly working i hope it help someone else. I will be here if ssomeone ask for help!

Consejo said:
the service cnter was official one ? if not, and u bring the phone to a common guy with a store; why not can we solve it?
Click to expand...
Click to collapse
It was the official service center for Huawei/Honor phones in France, seems different in each countries

Consejo said:
Hey! got news. i just downgrade to 6.0 MM and check the GPS and... its perfectly working i hope it help someone else. I will be here if ssomeone ask for help!
Click to expand...
Click to collapse
It worked for me too!
Do you plan to go back to EMUI 5? If you do, please report back the GPS status.
I´ll stay on MM for a few days, only to test the battery (since I upgraded to N the day I bought it).

Hi. Where can I find the Rom to downgrade to 6.0 MM?

SamPWND interfering with Gear VR?

I have a S8+ on Verizon, and after rooting I am having some weird problems in Gear VR. When you first put boot up Gear VR it works excellent, maybe even better than before root. But if you take the headset off so that the screen shuts off and leave if off for about 10-15 seconds (but not removing the phone from the headset) two things happen. When you put it back on, it is clear when you are still, but there is severe motion blur when you turn your head. Secondly, the screen brightness stays at max no matter where you put the slider in setting. If you take the phone out of the headset, and then put in back in again, everything is normal until you take it off and try to put it back on.
I was trying to troubleshoot it but I can't quite figure out what is happening. It has the motion blur even with one eye shut. It doesn't show up on the recording as far as I can tell. I didn't use gear vr for a few weeks prior to rooting so I am not sure if this is a global Gear VR problem from one of their updates, or if this is coming from the SamPWND root. Has anyone experienced this?
I did also try uninstalling and reinstalling Gear VR and Oculus if anyone was wondering.

Is there anyone that has a SamPWND rooted phone who uses Gear VR that can comment on this? I am wondering if I should start from scratch and re-root, but am not sure if it will help.

Dirtdawg57 said:
Is there anyone that has a SamPWND rooted phone who uses Gear VR that can comment on this? I am wondering if I should start from scratch and re-root, but am not sure if it will help.
Click to expand...
Click to collapse
Did you ever get this sorted out?
I'm in a similar boat, but I can't seem to get it to work at all.

biTToe said:
Did you ever get this sorted out?
I'm in a similar boat, but I can't seem to get it to work at all.
Click to expand...
Click to collapse
No, I never got an answer. If you are using Samfail, the newest root method, it might not be working because it is debloated. You would have to download the needed gear vr apk files from another site, because it won't happen automatically when you plug it in to the VR goggles. I am not sure if that root method cleared up the motion blur I had or not. I gave up on Samfail too because I couldn't get the DEX Dock to work, and couldn't get an answer for it on here.

Dirtdawg57 said:
No, I never got an answer. If you are using Samfail, the newest root method, it might not be working because it is debloated. You would have to download the needed gear vr apk files from another site, because it won't happen automatically when you plug it in to the VR goggles. I am not sure if that root method cleared up the motion blur I had or not. I gave up on Samfail too because I couldn't get the DEX Dock to work, and couldn't get an answer for it on here.
Click to expand...
Click to collapse
I am using the latest SamFail. I finally got my VR headset to work like half an hour ago.
I think the biggest issue ended up being that I needed facebook installed (which was debloated from SamFail).
I found the setup wizard here https://gear-vr-setupwizard.en.aptoide.com/ It took a little doing (I think b/c of FB not installed) but it finally works now.
So you went back to stock?

biTToe said:
Did you ever get this sorted out?
I'm in a similar boat, but I can't seem to get it to work at all.
Click to expand...
Click to collapse
biTToe said:
I am using the latest SamFail. I finally got my VR headset to work like half an hour ago.
I think the biggest issue ended up being that I needed facebook installed (which was debloated from SamFail).
I found the setup wizard here https://gear-vr-setupwizard.en.aptoide.com/ It took a little doing (I think b/c of FB not installed) but it finally works now.
So you went back to stock?
Click to expand...
Click to collapse
Yeah I am stock for the time being because I use my DEX quite a bit and couldn't figure out how to get it working again. I was also getting the Kernel Panic a lot for some reason. I miss root because of things I do with Tasker. Maybe in the future I will return.

Brand new Device, unable to connect WIFI

Hello.
I have come across an error on my brand new Mate 9, where the wifi simply wont turn on.
Firstly, Yesterday i received the phone and the WIFI was seemingly working ok. Which would suggest it may now have arrived faulty.
But last night, i completed the setup process. Installed my apps as you do. Updated all existing apps and updated to the most recent android version in the update section.
After a while i noticed i was on Mobile Data and not WiFI was odd as i sit 2 meters from my Router.
I attempted to connect to wifi but the option wont even turn on. I have contacted my provided who are willing to have it looked at but i will be without a phone for up to 2 weeks. So im trying to trouble shoot myself.
Below are 2 videos of me trying to turn WiFI on. First one is trying through settings. 2nd one is after a factory reset indicating it may not be a settings issue.
https://youtu.be/Q-VfQrMA-4s
https://youtu.be/g8cpAHd3nBU
Any help would be appreciated.
Regards

Update messed up?
Can you apply update again?

Could be the update. Device says its up to date.
Unsure if you can to roll back.

Hi guys, I have the same problem with my mate 9, also I have this problem from 3 months ago, and I not found any solution, it's exist that?
Anyway I have problems also with overheating, battery fast drain, touchscreen.... I really I feel like I pay for a **** my money... Cheers

I have a same trouble, when I got update via OTA on my L29C636. Updated to B181, wifi and bluetooth doesn't work.
I have try to flash the same firmware with dload method, and it can roll back with dload method (I've try to flash B156 firmware)
So I think that we can do is waiting for the next update (maybe on Oreo firmware)

I saw your video. The same happen to me. Please, If you find the way to solve the problem, sahre it!!!!! Good luck.