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Hey so after a few days of the new update running OK I started having random reboots! I noticed on a few other sites people complaining about the same issue of reboots multiple times of the day! Just wanted to let everyone know a possible solution to the issue! I have went through multiple FDR's and did come to the conclusion that the random reboots for my phone were associated with a new update to the chrome browser and were easily fixed by uninstalling new update and telling it not to automatically update so hope this helps anyone who may be having the same issues!!!
Well so much for that after trying everything its back to rebooting again? I love my phone but seriously considering putting it against a wall!!!
xgshortbus25 said:
Hey so after a few days of the new update running OK I started having random reboots! I noticed on a few other sites people complaining about the same issue of reboots multiple times of the day! Just wanted to let everyone know a possible solution to the issue! I have went through multiple FDR's and did come to the conclusion that the random reboots for my phone were associated with a new update to the chrome browser and were easily fixed by uninstalling new update and telling it not to automatically update so hope this helps anyone who may be having the same issues!!!
Well so much for that after trying everything its back to rebooting again? I love my phone but seriously considering putting it against a wall!!!
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Never had that issue with the new update. Try doing a factory reset or try the new fast boot files to start fresh. Not sure why chrome would be an issue.try the chrome beta version but I suspect chrome had nothing to do with the reboot just a bad initial update.
Sent from my DROID RAZR HD using Tapatalk 2
Fixed!! I hope!!!
Finally broke down done a fast boot to the new files all is working seems OK anyway know in a day or 2!!!
xgshortbus25 said:
Finally broke down done a fast boot to the new files all is working seems OK anyway know in a day or 2!!!
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My Wife's phone is doing the Random Reboot thing since the 4.1.2 update as well. I did a Factory Reset on it and it still does the same thing.
I suspect an application is doing it? Because I put the phone in Safe Mode and it never rebooted while in Safe Mode.
But I have No Idea of how to tell which app is doing it, other than to uninstall a random app after every reboot to find out which one it is.
But I would like to try this fast boot option? I know how to get the phone into fastboot, but which files are you redoing? What exactly are your doing ?
Have the same problem. I have done:
SBF 4.1.2
FDR
WIPE
Even tried running a parallel rom with safestrap (bakatang)
The chrome thing did not work
Keeps freezing. Seems the problem is way worse when having the phone play some music.
I am just about unlocking the thing and SBFing back to 4.1.1 but not really interested into unlocking the bootloader. That would be the last choice for me.
If someone knows of some way to fix this, please help, this used to be a great phone...
No problem here with the sfr rom... used for over 1 month now and no problem and my system is always fast...
Sent from my XT925 using xda premium
I've been running some tests for about a week now since I got my RAZR and the results are interesting... I've had lockups and reboots multiple times a day, most often while doing something involving sound i.e. listening to music or playing a game or video. I've tried stock and custom 4.1.2 ROMs and custom 4.2.2 ROMs and it persists so I'm inclined to say its either bad audio software or faulty audio chips. This is everything I've done:
1. turning off sounds (keeping phone on vibrate/silent) pretty much eliminates the random lockups/reboots I got from receiving multiple texts or calls at once. I noticed if I bombarded the phone and made it ring a lot it gave the same results as listening to music but if its just a text or email or call here and there during regular use it the phone works fine.
2. Listening to music, either streamed or local from phone/SD storage and through headphones or speaker, would cause skips and audio cutting out. After a few minutes of this the phone will lock up completely and reboot itself. Strangely enough it happened only rarely or not at all while streaming music via bluetooth to a stereo.
3. I don't think its anything kernel related or if it is its not causing visible errors or wake locks. My battery seems to be just fine through all this.
4. I have tried multiple music/video players, put my SD card with music in another phone and the music plays fine, stock ROMs with nothing disabled/removed still has the issue, custom ROMs debloated and modified also have the issue. I think I've just about covered every base I can as an end user to track down what's causing it but I'm open to suggestions.
I have a replacement scheduled so I will see if that fixes it, I have seen this problem reported quite a few times all over the interwebz but there are also a lot of people not having the issue either so idk. If there are any Devs or anyone skilled in android-fu that can read logcats I will be more than willing to get those for you. Sorry for the essay everyone lol
tl;dr Like others I have freezes and reboots from what seems to me to be an audio software/hardware problem, either built in or from the 4.1.2 update
Sent from my DROID RAZR HD using Tapatalk 2
I am almost sure is kernel related bc I did not have problems in the 4.1.1 sw.
If someone that has an unlocked bootloader could install 4.1.1 from an sbf and tell if the problems are gone, would be great!
here is the sbfs: http://sbf.droid-developers.org/vanquish/list.php
here is the bl unlocker: http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/
u have to be rooted here: http://www.droidrzr.com/index.php/topic/15208-root-motochopper-yet-another-android-root-exploit-412/?pid=244281#entry244281
I am not doing that bc I do not use custom roms so dont want to unlock BL. If someone has, this could help much. It is different from using safestrap, because safestrap uses the same kernel, from what I read.
barbaroja said:
I am almost sure is kernel related bc I did not have problems in the 4.1.1 sw.
If someone that has an unlocked bootloader could install 4.1.1 from an sbf and tell if the problems are gone, would be great!
here is the sbfs: http://sbf.droid-developers.org/vanquish/list.php
here is the bl unlocker: http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/
u have to be rooted here: http://www.droidrzr.com/index.php/t...roid-root-exploit-412/?pid=244281#entry244281
I am not doing that bc I do not use custom roms so dont want to unlock BL. If someone has, this could help much. It is different from using safestrap, because safestrap uses the same kernel, from what I read.
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Click to collapse
I have seen reports that the problem persists even on 4.1.1 but I am unlocked and rooted on stock 4.1.2 so if I get time I can give it a try
Sent from my DROID RAZR HD using Tapatalk 2
anoninja118 said:
I have seen reports that the problem persists even on 4.1.1 but I am unlocked and rooted on stock 4.1.2 so if I get time I can give it a try
Sent from my DROID RAZR HD using Tapatalk 2
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Click to collapse
When I was at 4.1.1 phone was near perfect.
If you are unlocked, please do check. I am debating whether to unlock or not just bc of this. Today it has resetted at least a good 20 times or so.
Thanks for helping!!! Waiting for your results!!!!
barbaroja said:
When I was at 4.1.1 phone was near perfect.
If you are unlocked, please do check. I am debating whether to unlock or not just bc of this. Today it has resetted at least a good 20 times or so.
Thanks for helping!!! Waiting for your results!!!!
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Click to collapse
one solution that has worked for me is silencing the phone or putting it on vibrate and I haven't had a freeze or reboot in almost 2 days... the problem seems to me to be related to audio/sound and not listening to music or watching videos along with silencing ringtones has put a stop to it which kind of confirms my suspicions... I will try and flash back when I can but it'll need a day or 2 of field testing to confirm if its a solution
Sent from my DROID RAZR HD using Tapatalk 2
I can confirm that audio stuff just does worse to the phone. However, I have not had your luck when silencing. Keeps rebooting no matter what. Please let us know when you do.
barbaroja said:
I can confirm that audio stuff just does worse to the phone. However, I have not had your luck when silencing. Keeps rebooting no matter what. Please let us know when you do.
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looks like a negative on the SBF, tried to restore 4.1.1 and it failed halfway through the flash, now won't turn on... working on reviving it... I really need to replace this thing as its been nothing but a PITA since I got it
old school post from my Thunderbolt via Tapatalk
wow that sucks. I recall reading somewhere that you could actually downgrade your software version if you have an unlocked bootloader.what is the error you are getting? Tried using RAZR utility 1.1? Won't it turn on at all? Maybe a discharged battery? Hope we can solve it
barbaroja said:
wow that sucks. I recall reading somewhere that you could actually downgrade your software version if you have an unlocked bootloader.what is the error you are getting? Tried using RAZR utility 1.1? Won't it turn on at all? Maybe a discharged battery? Hope we can solve it
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Click to collapse
got it revived with Mattlgroff's new 1.2 utility, was able to force it to fastboot mode... the problem seemed to be some kind of partition error, I tried redownloading the sbf files thinking it was a bad file and got the same error so idk what it is since I'm on stock unrooted 4.1.2. My bootloader is already irreversibly unlocked so that won't be a problem lol but I am a n00b to RSD Lite and Moto devices so I'll tinker with it more when I get some free time
edit: I did have a Maxx HD way back at launch for a month or so running stock 4.1.1 and it ran perfectly, so my idea is its kernel/codec/software related. Hopefully a custom ROM (or hell even stock) with Hashcodes Qcom kernel will fix the issue we're having
Sent from my DROID RAZR HD using Tapatalk 2
I talked with vzw service, the assistant said that 2% of the phones were having this issue, wich for this kind of technology is a pretty big number of phones. Suuggested to send it to Motorola but since its rooted its almost sure not to be replaced by them. What is strange is that not everyone is having this issue. I would be almost sure Motorola is going to release a fix for this, but would not count days. Getting kind of frustrated with this phone I used to like so much. Thinking of going the htc route bc this is getting unbearable.
Any news in this? Anyone tried a new ROM that could solve this? Or even a fix?
... or just everyone had another phone lying aroud...
barbaroja said:
Any news in this? Anyone tried a new ROM that could solve this? Or even a fix?
... or just everyone had another phone lying aroud...
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Click to collapse
My wife & I both have this phone and still are constantly being rebooted. This is even after the software update. I have been wiped, factory reset, and everything possible, but I've not called for a replacement yet. Normally I havea worse luck with those.
Wife used to love this phone, now she hates it and hates we changed from AT&T to Verizon since we have no backup Verizon phones. At least we could take the sim out and go to the iPhone that's floating around the house when the phone went to pot before. Makes me really hate suggesting that we go back to Moto phones since that's all that I've used on Verizon.
Wonder if big red will get the new HTC One....
Tried flashing the MR-4 sbf, but did not solve the issue.
Sent from my GT-I9100 using Tapatalk 2
barbaroja said:
Tried flashing the MR-4 sbf, but did not solve the issue.
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
If an sbf didn't solve it then it's a hardware problem.you guys are definitely in the minority with this reboot issue.go get a warranty replacement.this phone and moto in general are solid phones.
sent from my xt926 RAZR maxx hd
My wifes Moto G occaisionally crashes and reboots. It hasnt happened very often but I would like to know if it is happening to anyone else and if they know the cause? Maybe it's a bug that will be sorted with a future software upgrade?
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
vrsk said:
The same is happening to me right now, I'm running 4.3. Sometimes it becomes very annoying; I already contacted Motorola through, they're supposed to call me later today...
I hope that KitKat solves this issue because I don't want to root yet.
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Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
ahardie said:
Ah so it's not just us then. I hope that an update will cure it as I doubt that my wife would let me root her phone. Will be interesing to see what Motorola say.
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Click to collapse
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
I'll report with the results later.
vrsk said:
Mine even reboots during the start-up animation, it has become so annoying. A shame since it is a great device
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Click to collapse
That must be really annoying. Luckily ours isn't that bad.
vrsk said:
I'll report with the results later.
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Click to collapse
Cheers.
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
llyenn said:
Same issue here. Got the device, (US GSM) on Dec. 14th, and had it happen a couple of times. I didn't think anything of it, because this phone is for my son, and I was trying out parental control stuff on it. I wrapped it, and it sat under the tree till the 25th, which is when I updated it to 4.4, and the crashing has gotten worse. I get random app crashes, and more reboots now than ever. I cleared the partition cache, which didn't work. I am going to try a factory wipe and see if that fixes it, but I honestly doubt it. Moto chat told me to call in the morning to talk to a level 2 tech.
So, there seem to be a few of us, but I didn't see anything on their support forums....
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Click to collapse
So far I've had a single instant reboot in the camera app. Hope it doesn't get worse.
The phone is still rebooting sometimes. Is there any way I can check why it is happening like something that will create an error log? Or does anyone have any tips for stopping it happening? It is a very minor nuisance at the moment but I'm afraid it might get worse. Especially if it is a problem with the hardware rather than the software.
I have a UK moto g and it hasn't rebooted on me yet the past week I have had it
Sent from my XT1032 using xda app-developers app
I've got the International 8 GB version from Koodo and it hasn't rebooted since I started using it full time on Dec 28. It remains powered up 24/7.
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
I have same trouble. My device is crashing and rebooting sometimes at day. Is there any solution??
Moto g purchased in mexico, telcel.
Guys, return it to your phone dealer if you can. Waiting for a fix(that may or may not come) will just increase your pain. If the service center spots the restart, they should definitely repair/replace your phone.
gee2012 said:
Often these reboots and crashes are user app related, it may be a good idea to data factory reset the phone and see if the issue remains.
Undervolting the cpu may cause these issues too if you undervolt too much.
I have 120 apps installed and had no crash/reboot so far in the 3 weeks i had the phone.
Click to expand...
Click to collapse
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
Kit kat seems to have fixed problem.
dankerk said:
Yes it could be but I think it's most likely Android OS or Motorola's own certain app that's causing this. My device resets so frequently that's it become impossible to use, unbelievably it reboots every 5-10min, even when I leave the phone on standby I see it rebooting it self.
It's no just specific app that I use, it has rebooted while I'm browsing (Google Chrome), in Gallery app, on Play Store and also when I was transferring images from pc to the device!
Motorola Chat support are useless, they just game me links to Moto UK Support contact, that's it. Not much of advice.
So I will be taking it back to Phone4u store and possibly get it replaced if they can.
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Click to collapse
My wifes phone seemed to be getting worse. It rebooted four times the day before yesterday. It always seemed to be worst when we were travelling.
Yesterday morning the Kit Kat update became available. The phone hasn't rebooted since. Hope I'm not speaking too soon but fingers crossed it seems to be fixed.
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
creambyemute said:
We got 2 Moto G's in our family (one for me, one for my father), both ordered from Amazon.de as 8gb version (XT1032)
I haven't seen any reboots on one of these devices. They both got updated to 4.4.2 yesterday and also no crashes.
Has anyone found out what is causing the crashes? Is it maybe even a hardware failure?
Click to expand...
Click to collapse
If the Kit kat upgrade has cured the problem on my wifes phone then it must have been software related. Possibly an app I had downloaded was causing it. It's worth pointing out as well that most people didn't seem to have this issue.
BTW I spoke to Motorola chat a few days ago using the help app. on the phone. They told me it was probably an app I had downloaded causing it and a factory reset would sort it. Installing the upgrade seems to have done the same thing though.
Happy to hear it's not something hardware related.
I even had reboots with my nexus 5, 4 on random basis (not often). Must be some sort of app I've had installed on all my devices
I received mine in december (from Amazon [Retail.FR]) and experienced some crashes (almost every day).
I installed KitKat on it and did two factor resets to be sure it was not software related issues. Since then, a week ago, I experienced a crash every day and half (screenshot). Crash happened without any reason or specific context.
My serial number is: TA8900B6##
I decided to return my Moto G to Amazon and buy a new one.
I'm experiencing the same and I decided to try to run a constant logcat in the background to see what's going on. Also is there any way to have a constant recording with dmesg? I'm no linux commands expert.
For logcat (in terminal emulator) I used logcat > sdcard/logcat.txt which is growing in size as far as I can see. Hopefully this brings some news.
Good luck everyone.
Cheers
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
try to flash kernel find on xda.
sagelwwa said:
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
Click to expand...
Click to collapse
Hi. Regards. also I have the same problem. Now 5.0.1 and 5.1.1, the phone note n915a edge is frizz me and every time I restarted. I'm going through the same thing you and if you've not been able to find solution that can share. thanks
mtayabkk said:
try to flash kernel find on xda.
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Click to collapse
Wouldn't that require ROOT access? The AT&T variant has a locked bootloader, so no root.
sagelwwa said:
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
Click to expand...
Click to collapse
I've been experiencing the same issues since 12/19/15. I too have the N915A... and it has worked just fine up until that day. I noticed while I was out xmas shopping that it was rebooting a number of times while i stood in line waiting to check out of the store. I did not want to be that guy in line pulling apart an electronic device so i waited until I got to the car. Pulled the battery, she was a hot mess, then once it was cool I re inserted and powered the phone back up only to find it to be really laggy, a number a apps were crashing on without me touching them, random reboots, need to pop the battery, SD, and SIM to restart the phone without it getting hungup on the boot routine.
I recently used ODIN to load 'stock" 5.1.1. firmware but no luck. Not entirely sure that its N915A firmware, found it from other threads on the forum. Before knowing we could not go back to previous version, I took a whack at going back to those as well. So far I've reset the phone probably 7 or 8 times with a fresh OTA firmware install and only installing a few apps like Facebook, RSA VPN client and Team Viewer to keep variables minimal.
Ever since xmas day i stopped trying and been trolling the web for support only to here that the N915A has no root yet and other unavailable mods thus far . I have not tried to do anything else yet from a programming standpoint. I put the phone into developer mode, toggled some settings for the CPU and GPU in there so that they ran independently.Setup to be notified when an app crashed in the background. Downloaded Nova Launcher to avoid TouchWiz as I've heard that can be buggy with 5.1.1. So far the phone has been working somewhat normal. No random restarts, however if I restart it myself i may need to remove the battery for a minute to get it going again. The battery seems to be draining faster than it should, least of my worries for now. If i just let the phone do its things without trying to be a few thoughts ahead of it, it seems to process just fine.
Oddly its improving, I'm not sure why. Also, not pleased with it either but its better than having a brick atm. Intend to keep trolling the webs for more solutions until a root is dev'd and nursing this thing until it either hits the bucket again or for some weird reason gets better on its own....
Lil Grim said:
I've been experiencing the same issues since 12/19/15. I too have the N915A... and it has worked just fine up until that day. I noticed while I was out xmas shopping that it was rebooting a number of times while i stood in line waiting to check out of the store. I did not want to be that guy in line pulling apart an electronic device so i waited until I got to the car. Pulled the battery, she was a hot mess, then once it was cool I re inserted and powered the phone back up only to find it to be really laggy, a number a apps were crashing on without me touching them, random reboots, need to pop the battery, SD, and SIM to restart the phone without it getting hungup on the boot routine.
I recently used ODIN to load 'stock" 5.1.1. firmware but no luck. Not entirely sure that its N915A firmware, found it from other threads on the forum. Before knowing we could not go back to previous version, I took a whack at going back to those as well. So far I've reset the phone probably 7 or 8 times with a fresh OTA firmware install and only installing a few apps like Facebook, RSA VPN client and Team Viewer to keep variables minimal.
Ever since xmas day i stopped trying and been trolling the web for support only to here that the N915A has no root yet and other unavailable mods thus far . I have not tried to do anything else yet from a programming standpoint. I put the phone into developer mode, toggled some settings for the CPU and GPU in there so that they ran independently.Setup to be notified when an app crashed in the background. Downloaded Nova Launcher to avoid TouchWiz as I've heard that can be buggy with 5.1.1. So far the phone has been working somewhat normal. No random restarts, however if I restart it myself i may need to remove the battery for a minute to get it going again. The battery seems to be draining faster than it should, least of my worries for now. If i just let the phone do its things without trying to be a few thoughts ahead of it, it seems to process just fine.
Oddly its improving, I'm not sure why. Also, not pleased with it either but its better than having a brick atm. Intend to keep trolling the webs for more solutions until a root is dev'd and nursing this thing until it either hits the bucket again or for some weird reason gets better on its own....
Click to expand...
Click to collapse
I've heard it's a problem of upgrading to lollipop. this model has errors. hopefully at & t throw a actulizacion soon to correct these improvements
ltindi32 said:
I've heard it's a problem of upgrading to lollipop. this model has errors. hopefully at & t throw a actulizacion soon to correct these improvements
Click to expand...
Click to collapse
So that's it then? Is there really no way whatsoever to go back to 5.0.1 or even 4.4.4 kitkat from 5.1.1? I've been trying to do it for a while now but I'm new to this Odin downgrading thing.
sagelwwa said:
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
Click to expand...
Click to collapse
I also have the AT&T Galaxy Note Edge SM-N915A. Ever since I updated via OVA this June 2016 it has been freezing/rebooting on its own/crashing apps. I have found 3 SM-N915A roms but cannot revert back to these previous builds. I have tried KEIS3 via Samsung to reflash firmware but it wont recognize my device name. After 2 weeks of crashing the phone is now a joke, when it once was king. It was such an awesome phone when it was released. Now I must lay it down to sleep. I guess I will get the Note 7 Edge which should be released this August.
I just wanted to express my frustration over ATT Branded Phone and will not be buying their branded phones anymore. I will be buying international versions or unlocked phones since ATT screwed me on this one.
harondaddy said:
I also have the AT&T Galaxy Note Edge SM-N915A. Ever since I updated via OVA this June 2016 it has been freezing/rebooting on its own/crashing apps. I have found 3 SM-N915A roms but cannot revert back to these previous builds. I have tried KEIS3 via Samsung to reflash firmware but it wont recognize my device name. After 2 weeks of crashing the phone is now a joke, when it once was king. It was such an awesome phone when it was released. Now I must lay it down to sleep. I guess I will get the Note 7 Edge which should be released this August.
I just wanted to express my frustration over ATT Branded Phone and will not be buying their branded phones anymore. I will be buying international versions or unlocked phones since ATT screwed me on this one.
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I ended up being only days left in warranty and getting a replacement. Then a few months later I switched to T-Mobile and got the SM-N915T. So far so good and just OTA updated to Android 6.0. Only negative is T-Mobile's coverage in my area is poor, but WiFi calling, unlimited data (speed limited), and unlimited Binge On media streaming at full speed are great positives. T-Mobile Tuesdays is pretty cool too I must admit :good:
Same problem on SM-N915F even persisting after the new 6.0.1 update
Me too, my note edge N915G get restart constantly after ota update to 6.1 i try to flash with odin but always fail..
So since about 2 days ago the phone just start freezing. Sometimes it just restarted randomly, but mainly freezing at least every 5 minutes. The power button alone wouldn't turn it off no matter how long I held it. Always have to use Pwr+Vol Down to reboot.
I put up with it because I've been busy, but finally tried wiping cache - no profit. Tried safe mode - no profit. Factory reset- negative profit. After the reset it just seems to restart a bit more often but in general it freezes less, making the timing seem even more random.
This happened when I first got it (used). It was restarting due to the fresh 7.0 update. So a factory reset fixed it and it was smooth sailing for like 3 months or something. I know there was a minor system update a few days ago but those dont usually call for a factory reset. I tried it anyway and it just didnt work. I had actually even tried uninstalling all the app updates from the night before it started happening. but safe mode couldn't even fix the problem so I guess that was moot.
Software version: G920VVRS4DQE1
Stock everything - I dont hack my daily drivers at all
Android 7.0
Mainly I'd like to know if Im alone. A fix would be great but I'm hoping it's not specific to my device. If it's a hardware issue I'm gonna give it a swift toss down the stairs and maybe deliver a nasty curb stomp to it right afterward.
Any advice?
I'm running into the same exact issue. Same build, and am running out of ideas.
Lathorus said:
I'm running into the same exact issue. Same build, and am running out of ideas.
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Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
sawyerbenjamin said:
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
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Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
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Same for Verizon. I guess I'll just hold out, using a backup phone, until a new update hopefully fixes it.
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
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Gonna go ahead and revive this. It seems to work fine when the sim card is out. I recommend you see if it's the same with you. I've charged it up before work multiple times before work days and come home from to see that it never restarted. I was able to test this using the fingerprint feature; it isn't asking me to use pattern like it does after boot.
No one else is chiming in but, since we're both on Verizon, I'm having a feeling that it's directly related to the SIM/carrier.
As the title says, There is no rhyme or reason. open an app crash to home screen. try again tablet reboots. Works fine for days then constant reboots and crashes. Love the tablet but when major apps like facebook. twitter, youtube, just starts crashing and rebooting the tablet something must be wrong. I did just reset the Cache and will see if that helps. I was thinking about rooting and looking for a custom rom. Found the guide for rooting but am not sure if there is a custom rom for this yet.
Anyone else with this tablet experiencing this? I still have a month and a half left on warranty service. Should I attempt to try and get Lenovo to authorize a send to repair or is it not worth the hassle?
Thanks in advance for any help.
You are not the only one as I have the same tablet and therefore have the same problems. It seems like Lenovo is done supporting this hardware. The only way to get around these problems is to install custom firmware.
[GUIDE] Unlock/Root Lenovo Smart Tab P10 (TB-X705F) by Chaser42
This guide will show you how to unlock the bootloader and root Android 9.0 (Pie) with Magisk on the Lenovo Smart Tab P10 (TB-X705F). This guide is written for Lenovo Smart Tab P10 (TB-X705F). However, it can also be used for the Smart Tab P10...
forum.xda-developers.com
Teutonicc said:
As the title says, There is no rhyme or reason. open an app crash to home screen. try again tablet reboots. Works fine for days then constant reboots and crashes. Love the tablet but when major apps like facebook. twitter, youtube, just starts crashing and rebooting the tablet something must be wrong. I did just reset the Cache and will see if that helps. I was thinking about rooting and looking for a custom rom. Found the guide for rooting but am not sure if there is a custom rom for this yet.
Anyone else with this tablet experiencing this? I still have a month and a half left on warranty service. Should I attempt to try and get Lenovo to authorize a send to repair or is it not worth the hassle?
Thanks in advance for any help.
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I have exactly the same problem, although for me it never really works fine for days, at most it last for one hour, then it just crashes for no reason or patron and it makes a sound (it is not a sound of a normal restart, not digital, but it sounds like disconecting a computer from the power supply, like a hardware matter) anyway, did it work for you? I still have one month on warranty service, but It was bought in Finland and now I am currently in Peru, I fear that I wont be able to fulfill my warranty rights.
I will try the solution our friend Bwildered01 suggest us. Good luck and thank you so much!
I just stumbled across this thread...
I have had two of these tablets since 2019 and for the most part they've been great. I use them a LOT and I would say 90% of the time they behave. Sure, every now and again something wonky happens and I have to reboot. However, I think that's true of every computer type device I've ever used.
I don't know if it's a Lenovo thing or a Android Pie thing, but sometimes memory management ****s the bed. Chrome and a few other background processes will slow it down to a crawl. I use a system monitor when this happens and I kill greedy apps that are eating up resources even though I thought I had closed them. That seems to make the tablet happy again.
Are you guys using the latest firmware? Right now you should be at Android 9 with the most recent OTA update from November. The current version is: TB-X705F_S210164_201119_R0W
Chaser
Chaser42 said:
I just stumbled across this thread...
I have had two of these tablets since 2019 and for the most part they've been great. I use them a LOT and I would say 90% of the time they behave. Sure, every now and again something wonky happens and I have to reboot. However, I think that's true of every computer type device I've ever used.
I don't know if it's a Lenovo thing or a Android Pie thing, but sometimes memory management ****s the bed. Chrome and a few other background processes will slow it down to a crawl. I use a system monitor when this happens and I kill greedy apps that are eating up resources even though I thought I had closed them. That seems to make the tablet happy again.
Are you guys using the latest firmware? Right now you should be at Android 9 with the most recent OTA update from November. The current version is: TB-X705F_S210164_201119_R0W
Chaser
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Latest firmware. used the lenovo diagnosing prorgram. factory reset. reset cache. still just random reboots. When it is running it is a very good tablet.