Reboot issue with JB 4.1.2 vzw newest update on Razr HD - RAZR HD Q&A, Help & Troubleshooting

Hey so after a few days of the new update running OK I started having random reboots! I noticed on a few other sites people complaining about the same issue of reboots multiple times of the day! Just wanted to let everyone know a possible solution to the issue! I have went through multiple FDR's and did come to the conclusion that the random reboots for my phone were associated with a new update to the chrome browser and were easily fixed by uninstalling new update and telling it not to automatically update so hope this helps anyone who may be having the same issues!!!
Well so much for that after trying everything its back to rebooting again? I love my phone but seriously considering putting it against a wall!!!

xgshortbus25 said:
Hey so after a few days of the new update running OK I started having random reboots! I noticed on a few other sites people complaining about the same issue of reboots multiple times of the day! Just wanted to let everyone know a possible solution to the issue! I have went through multiple FDR's and did come to the conclusion that the random reboots for my phone were associated with a new update to the chrome browser and were easily fixed by uninstalling new update and telling it not to automatically update so hope this helps anyone who may be having the same issues!!!
Well so much for that after trying everything its back to rebooting again? I love my phone but seriously considering putting it against a wall!!!
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Click to collapse
Never had that issue with the new update. Try doing a factory reset or try the new fast boot files to start fresh. Not sure why chrome would be an issue.try the chrome beta version but I suspect chrome had nothing to do with the reboot just a bad initial update.
Sent from my DROID RAZR HD using Tapatalk 2

Fixed!! I hope!!!
Finally broke down done a fast boot to the new files all is working seems OK anyway know in a day or 2!!!

xgshortbus25 said:
Finally broke down done a fast boot to the new files all is working seems OK anyway know in a day or 2!!!
Click to expand...
Click to collapse
My Wife's phone is doing the Random Reboot thing since the 4.1.2 update as well. I did a Factory Reset on it and it still does the same thing.
I suspect an application is doing it? Because I put the phone in Safe Mode and it never rebooted while in Safe Mode.
But I have No Idea of how to tell which app is doing it, other than to uninstall a random app after every reboot to find out which one it is.
But I would like to try this fast boot option? I know how to get the phone into fastboot, but which files are you redoing? What exactly are your doing ?

Have the same problem. I have done:
SBF 4.1.2
FDR
WIPE
Even tried running a parallel rom with safestrap (bakatang)
The chrome thing did not work
Keeps freezing. Seems the problem is way worse when having the phone play some music.
I am just about unlocking the thing and SBFing back to 4.1.1 but not really interested into unlocking the bootloader. That would be the last choice for me.
If someone knows of some way to fix this, please help, this used to be a great phone...

No problem here with the sfr rom... used for over 1 month now and no problem and my system is always fast...
Sent from my XT925 using xda premium

I've been running some tests for about a week now since I got my RAZR and the results are interesting... I've had lockups and reboots multiple times a day, most often while doing something involving sound i.e. listening to music or playing a game or video. I've tried stock and custom 4.1.2 ROMs and custom 4.2.2 ROMs and it persists so I'm inclined to say its either bad audio software or faulty audio chips. This is everything I've done:
1. turning off sounds (keeping phone on vibrate/silent) pretty much eliminates the random lockups/reboots I got from receiving multiple texts or calls at once. I noticed if I bombarded the phone and made it ring a lot it gave the same results as listening to music but if its just a text or email or call here and there during regular use it the phone works fine.
2. Listening to music, either streamed or local from phone/SD storage and through headphones or speaker, would cause skips and audio cutting out. After a few minutes of this the phone will lock up completely and reboot itself. Strangely enough it happened only rarely or not at all while streaming music via bluetooth to a stereo.
3. I don't think its anything kernel related or if it is its not causing visible errors or wake locks. My battery seems to be just fine through all this.
4. I have tried multiple music/video players, put my SD card with music in another phone and the music plays fine, stock ROMs with nothing disabled/removed still has the issue, custom ROMs debloated and modified also have the issue. I think I've just about covered every base I can as an end user to track down what's causing it but I'm open to suggestions.
I have a replacement scheduled so I will see if that fixes it, I have seen this problem reported quite a few times all over the interwebz but there are also a lot of people not having the issue either so idk. If there are any Devs or anyone skilled in android-fu that can read logcats I will be more than willing to get those for you. Sorry for the essay everyone lol
tl;dr Like others I have freezes and reboots from what seems to me to be an audio software/hardware problem, either built in or from the 4.1.2 update
Sent from my DROID RAZR HD using Tapatalk 2

I am almost sure is kernel related bc I did not have problems in the 4.1.1 sw.
If someone that has an unlocked bootloader could install 4.1.1 from an sbf and tell if the problems are gone, would be great!
here is the sbfs: http://sbf.droid-developers.org/vanquish/list.php
here is the bl unlocker: http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/
u have to be rooted here: http://www.droidrzr.com/index.php/topic/15208-root-motochopper-yet-another-android-root-exploit-412/?pid=244281#entry244281
I am not doing that bc I do not use custom roms so dont want to unlock BL. If someone has, this could help much. It is different from using safestrap, because safestrap uses the same kernel, from what I read.

barbaroja said:
I am almost sure is kernel related bc I did not have problems in the 4.1.1 sw.
If someone that has an unlocked bootloader could install 4.1.1 from an sbf and tell if the problems are gone, would be great!
here is the sbfs: http://sbf.droid-developers.org/vanquish/list.php
here is the bl unlocker: http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/
u have to be rooted here: http://www.droidrzr.com/index.php/t...roid-root-exploit-412/?pid=244281#entry244281
I am not doing that bc I do not use custom roms so dont want to unlock BL. If someone has, this could help much. It is different from using safestrap, because safestrap uses the same kernel, from what I read.
Click to expand...
Click to collapse
I have seen reports that the problem persists even on 4.1.1 but I am unlocked and rooted on stock 4.1.2 so if I get time I can give it a try
Sent from my DROID RAZR HD using Tapatalk 2

anoninja118 said:
I have seen reports that the problem persists even on 4.1.1 but I am unlocked and rooted on stock 4.1.2 so if I get time I can give it a try
Sent from my DROID RAZR HD using Tapatalk 2
Click to expand...
Click to collapse
When I was at 4.1.1 phone was near perfect.
If you are unlocked, please do check. I am debating whether to unlock or not just bc of this. Today it has resetted at least a good 20 times or so.
Thanks for helping!!! Waiting for your results!!!!

barbaroja said:
When I was at 4.1.1 phone was near perfect.
If you are unlocked, please do check. I am debating whether to unlock or not just bc of this. Today it has resetted at least a good 20 times or so.
Thanks for helping!!! Waiting for your results!!!!
Click to expand...
Click to collapse
one solution that has worked for me is silencing the phone or putting it on vibrate and I haven't had a freeze or reboot in almost 2 days... the problem seems to me to be related to audio/sound and not listening to music or watching videos along with silencing ringtones has put a stop to it which kind of confirms my suspicions... I will try and flash back when I can but it'll need a day or 2 of field testing to confirm if its a solution
Sent from my DROID RAZR HD using Tapatalk 2

I can confirm that audio stuff just does worse to the phone. However, I have not had your luck when silencing. Keeps rebooting no matter what. Please let us know when you do.

barbaroja said:
I can confirm that audio stuff just does worse to the phone. However, I have not had your luck when silencing. Keeps rebooting no matter what. Please let us know when you do.
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Click to collapse
looks like a negative on the SBF, tried to restore 4.1.1 and it failed halfway through the flash, now won't turn on... working on reviving it... I really need to replace this thing as its been nothing but a PITA since I got it
old school post from my Thunderbolt via Tapatalk

wow that sucks. I recall reading somewhere that you could actually downgrade your software version if you have an unlocked bootloader.what is the error you are getting? Tried using RAZR utility 1.1? Won't it turn on at all? Maybe a discharged battery? Hope we can solve it

barbaroja said:
wow that sucks. I recall reading somewhere that you could actually downgrade your software version if you have an unlocked bootloader.what is the error you are getting? Tried using RAZR utility 1.1? Won't it turn on at all? Maybe a discharged battery? Hope we can solve it
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Click to collapse
got it revived with Mattlgroff's new 1.2 utility, was able to force it to fastboot mode... the problem seemed to be some kind of partition error, I tried redownloading the sbf files thinking it was a bad file and got the same error so idk what it is since I'm on stock unrooted 4.1.2. My bootloader is already irreversibly unlocked so that won't be a problem lol but I am a n00b to RSD Lite and Moto devices so I'll tinker with it more when I get some free time
edit: I did have a Maxx HD way back at launch for a month or so running stock 4.1.1 and it ran perfectly, so my idea is its kernel/codec/software related. Hopefully a custom ROM (or hell even stock) with Hashcodes Qcom kernel will fix the issue we're having
Sent from my DROID RAZR HD using Tapatalk 2

I talked with vzw service, the assistant said that 2% of the phones were having this issue, wich for this kind of technology is a pretty big number of phones. Suuggested to send it to Motorola but since its rooted its almost sure not to be replaced by them. What is strange is that not everyone is having this issue. I would be almost sure Motorola is going to release a fix for this, but would not count days. Getting kind of frustrated with this phone I used to like so much. Thinking of going the htc route bc this is getting unbearable.

Any news in this? Anyone tried a new ROM that could solve this? Or even a fix?
... or just everyone had another phone lying aroud...

barbaroja said:
Any news in this? Anyone tried a new ROM that could solve this? Or even a fix?
... or just everyone had another phone lying aroud...
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Click to collapse
My wife & I both have this phone and still are constantly being rebooted. This is even after the software update. I have been wiped, factory reset, and everything possible, but I've not called for a replacement yet. Normally I havea worse luck with those.
Wife used to love this phone, now she hates it and hates we changed from AT&T to Verizon since we have no backup Verizon phones. At least we could take the sim out and go to the iPhone that's floating around the house when the phone went to pot before. Makes me really hate suggesting that we go back to Moto phones since that's all that I've used on Verizon.
Wonder if big red will get the new HTC One....

Tried flashing the MR-4 sbf, but did not solve the issue.
Sent from my GT-I9100 using Tapatalk 2

barbaroja said:
Tried flashing the MR-4 sbf, but did not solve the issue.
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
If an sbf didn't solve it then it's a hardware problem.you guys are definitely in the minority with this reboot issue.go get a warranty replacement.this phone and moto in general are solid phones.
sent from my xt926 RAZR maxx hd

Related

Major Atrix 2 Problems!

So I've been an atrix 2 user for a few months now and its a great phone...Its rooted and I just updated it with the latest ota update and kept the root and all of that good stuff. But one problem that I have been having with my phone for the past month or so is that my phone will heat up like CRAZY! Then restart and then it wont let me use it. The power button doesnt let me turn the phone on...nothing. The only way I can wake my screen is by putting the power chord in and that just lights it up it doesnt let me use the phone. It shows that everything is functioning in the background I still receive messages and my apps update ect. but I cant use me phone. It goes through this cycle for about an hour then completely kills my my battery after it runs its course. I have no idea whats wrong with my phone. Can anyone help or have any suggestions? Anything would be appreciated!
Sounds to me that you need a new phone. Is it through att? You may need to do a warranty exchange.
Sent from my SAMSUNG-SGH-I997 using xda premium
Yes it is from AT&T I had to do the same thing with my original Atrix, but I traded up for the atrix 2
That doesn't sound good... the OG Atrix had a couple problems with that but I've never experienced it on the A2. You should try for a warranty exchange... look at the noob thread and flash the fxz, apply the OTA update and then take it to AT&T.
Yeah I think thats what I'm going to end up doing...this especially happens when I'm listening to music on my phone it loves to freak out on me. I'm just starting to have my doubts about Motorola because my original Atrix gave me problems and I so desperately hoped that it would be fixed in this version. Is it just bad luck I got 2 phones from motorola that both freak out on me? or is it me?
I'd say bad luck.
I've had 4 A2's and, while none of them were perfect, none of them had overheating problems.
Sent from my MB865 using Tapatalk
drummerkid_167 said:
Yeah I think thats what I'm going to end up doing...this especially happens when I'm listening to music on my phone it loves to freak out on me. I'm just starting to have my doubts about Motorola because my original Atrix gave me problems and I so desperately hoped that it would be fixed in this version. Is it just bad luck I got 2 phones from motorola that both freak out on me? or is it me?
Click to expand...
Click to collapse
My A2 is my first Motorola. I have an htc and two samsung phones and my A2 is by far more stable than any of my previous phones. I would say you have just gotten two bad phones. Do what you want to but i would stick with Motorola. Just giving my two cents.
Sent from my SAMSUNG-SGH-I997 using xda premium
Try cpu master pro and change governor to ondemand.
It works on my a2.
The major problem for me now is sometimes signal dissapear.
Sent from my MB865 using Tapatalk
kojitabe said:
Try cpu master pro and change governor to ondemand.
It works on my a2.
The major problem for me now is sometimes signal dissapear.
Sent from my MB865 using Tapatalk
Click to expand...
Click to collapse
Interesting if the problem is the governor...
Also for a free way to change the governor use ROM Toolbox (free) and go to CPU Sliders.
Sent from my MB865 using Tapatalk
I really appreciate all the feedback from everyone, what I did so far is that I flashed the stock FXZ file back to my phone then updated and seems to be working like a charm buy I still think its too soon to say how its really doing. Instead of second guessing myself I think Im going to get a fresh A2 today hopefully and I won't have any problems like this again! Thanks to all the help from everyone!
Sent from my MB865 using XDA App
drummerkid_167 said:
I really appreciate all the feedback from everyone, what I did so far is that I flashed the stock FXZ file back to my phone then updated and seems to be working like a charm buy I still think its too soon to say how its really doing. Instead of second guessing myself I think Im going to get a fresh A2 today hopefully and I won't have any problems like this again! Thanks to all the help from everyone!
Sent from my MB865 using XDA App
Click to expand...
Click to collapse
I would also take a good a good look at the apps you use, some apps leave themselves running and take some good resources, and can cause your phone to overheat because of this. take a look at the resources in use from settings --> applications, go to the running apps tab, do this when the phone is hot and see what apps are taking a good bit of resources. Just a thought, as I have had this issue before, not on the exact phone I am on now, since I found the offending app and did not reinstall it the last time I got a replacement of this phone.
I wish I could check it when my phone gets hot, but when it gets to that point my phone boots me out. Not letting me touch it at all :/
Sent from my MB865 using XDA App
Apparently the systempanel app (paid version in the market) can identify which apps were running when your phone rebooted, won't tell you whats causing it but may get you close. I dunno how to use th app very well though but I heard good things.
Sent from my Motorola Atrix 2 with AT&T 4G
I've started having this problem today as well. Two days ago I noticed a very quick drop in battery level to almost nothing after going below 50%. Same thing yesterday and today. Today was the first day that I noticed the severe overheating.
I'm using the SCv5.1 ROM. I've been using it for about a month without trouble, but any chance that's the cause? I'd love to not need to return the phone to ATT.
The only time I experienced these symptoms was after restoring an AtrixBlaze ROM.
Flashed back to stock w/root, then OTA. Restored a backup of RebelROM. No problems since. Was very concerned for a day that it had some how damaged the phone.
I've been through Iphone, Palm Pre and HTC, this phone beats them all except for WebOS which was the software on the Pre. That was an amazing OS with a lot of potential.
Sent from my MB865 using Tapatalk
Using Jimbridgman's advice above, I looked at some of my apps. I had been using Green Power Premium (paid) and it just updated a few days ago. I disabled it and have not had an issue since, but I have yet to go through an entire power cycle.
I bought my Atrix 2 in India yesterday. Everything works like charm except the earpiece. The voice I get from the other party is so shrill that I need to keep my phone away from my ear to understand what they are saying . There are 4 settings in all to change the voice quality of the earpiece but it seems they are of no use. On the last setting, I can even hear my own voice from the earpiece. Also, when I tap my phone around the 3.5mm jack area, I hear a sound that makes me feel that something is loose inside. Is it a known issue or a bug or its just me who’s facing this? What’s the way out? Thanks in advance.

Ics 4.04 hopefully to us too

http://www.xda-developers.com/android/galaxy-nexus-gets-ics-4-0-4-update/
We'll most likely get it once the sources are updated to 4.0.4. It looks like a lot of things have changed in this build too. Maybe performance will increase on our phones?
Source has been pushed.
Sent from my Amazon Kindle Fire using Tapatalk 2 Beta-4
dw9906 said:
Source has been pushed.
Sent from my Amazon Kindle Fire using Tapatalk 2 Beta-4
Click to expand...
Click to collapse
ok guys its here Whitehawkx AOKP 29 is android 4.0.4 maybe its just me but it seems a lot smoother
I just like the fact that multitouch was updated in it for the keyboard issues I was having... Typing drunk on CM9 was messing with everything I needed lol.
Anyone know when the OTA will be out
Been trying different ROMs but then my phone started random rebooting even when I put it back to completely stock and re-locked it. So, I sent it in for replacement. Now my replacement phone at the top of the screen used to say "T-mobile" but now just reads "LG" on the glass. I guess the later phones were no longer branded T-mobile.
One thing I noticed though is when I put in a ROM that worked flawlessly on my old phone it would cause the replacement to have random reboots, force close, and just plain lock up where I would be required to remove/replace the battery to get it to work again. Any ideas or suggestions??? I have only been able to run the stock GB rom successfully.
Any ideas on what the phones issue may be?? Or maybe when the OTA for a stock ICS will be available?
Thanks,
NotinStock
notinstock said:
Been trying different ROMs but then my phone started random rebooting even when I put it back to completely stock and re-locked it. So, I sent it in for replacement. Now my replacement phone at the top of the screen used to say "T-mobile" but now just reads "LG" on the glass. I guess the later phones were no longer branded T-mobile.
One thing I noticed though is when I put in a ROM that worked flawlessly on my old phone it would cause the replacement to have random reboots, force close, and just plain lock up where I would be required to remove/replace the battery to get it to work again. Any ideas or suggestions??? I have only been able to run the stock GB rom successfully.
Any ideas on what the phones issue may be?? Or maybe when the OTA for a stock ICS will be available?
Thanks,
NotinStock
Click to expand...
Click to collapse
1. why are you posting in this thread?
2. some roms/kernels are undervolted, if your phone cant handle it youll get random reboots.
3. nobody knows when ICS will get here, NOBODY. if anyone says they know when it will get here, they are lying. there are no exceptions, EVER!
Loving all the improvements that come with this update. I just installed AOKP build 31 and have had zero issues thus far. Just one thing missing...can't hangout in G+ and we know whose fault that is. Nvidia

[Q] Legend 2 ICS Edition GPS Problem for Infuse

Hey guys, so I just finished up changing my infuse over to Legend 2 ICS edition and I've been playing with it for about a week and I'm having a rather large issue. Whenever I leave the gps ability enabled so that my apps can find where I am the phone has a tendency to dump battery life like there is no tomorrow but worse than that it stops sending and accepting text messages randomly while the rest of the phone continues to operate. There are no warning signs so that I know this is happening and I have to reboot the phone to get it to work again. If I leave the gps feature off this is not an issue however, this is rather useful to have running so that my apps all work. Any idea how to fix this problem?? Thanks for your time.
I've been running legend 2 for almost a couple weeks and legend before that, my gps was buggy at first-it wouldn't lock on to my location. I did a complete wipe and reinstall, then let the phone boot up and let it settle for a while before I did anything else. Haven't had any problems since
---------- Post added at 03:13 AM ---------- Previous post was at 03:07 AM ----------
http://forum.xda-developers.com/showthread.php?t=1318160
http://forum.xda-developers.com/showthread.php?t=1561463
use clean wipe, I run that a few times just before I flash a rom now, haven't had any problems since I started using that.
Thanks a bunch I'll try that out and get back to you on if it works or not in the next couple of days.
Thanks
Sorry it took me so long to get back to you, work had me pretty tied up for a while. Thanks for the help everything seems to be working fine for the most part now. I need to reboot every once and a while due to overheating but I think thats just the fact that the phone is adjusting to the new ROM. Thanks again for the help.
Klevin2011 said:
Sorry it took me so long to get back to you, work had me pretty tied up for a while. Thanks for the help everything seems to be working fine for the most part now. I need to reboot every once and a while due to overheating but I think thats just the fact that the phone is adjusting to the new ROM. Thanks again for the help.
Click to expand...
Click to collapse
Hmmm, the phone shouldn't be overheating at all, do you do any tibu system restores? I've had an app cause an overheating problem before. One thing I've learned is when you do allot of flashing, checking out different roms or themes, its good to just do an odin or hemdall flash back to stock that has repartitioning.
It gives you a fresh start.
TiBu
I have done TiBu on the phone however I did have to flash it back to stock with odin partway through flashing this rom the second time because I bricked the phone, I'm still at a loss because I need to restart the phone usually once a day because it stops accepting and sending text messages without warning while everything else still works. It's kinda weird, I've been chalking it up to the fact that its a new rom and the phone needed to get used to it but it doesn't seem that way anymore.
Klevin2011 said:
I have done TiBu on the phone however I did have to flash it back to stock with odin partway through flashing this rom the second time because I bricked the phone, I'm still at a loss because I need to restart the phone usually once a day because it stops accepting and sending text messages without warning while everything else still works. It's kinda weird, I've been chalking it up to the fact that its a new rom and the phone needed to get used to it but it doesn't seem that way anymore.
Click to expand...
Click to collapse
Have you tried the new version 3 to see if maybe that helps? This is first Ive heard anything like this. I guess it works fine using another rom?
Sent from my SAMSUNG-SGH-I897 using xda premium
I didn't even know there was a version 3. I'll have to go take a look at that and see what happens. Thanks for the help.
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
Still having issues
Ok so I'm still having an over heating issue and my phone refuses to send or recieve texts for periods of time. I'm going to delete a couple of apps to see if they're causing the problem. If that doesn't work any chance that I'm having a hardware issue with the phone, it wouldn't be the first time I've had issues this would be my 5th replacement due to hardware issues in the phone.

[Problem] Tf300 randomly reboots itself every few minutes after JB upgrade.

Hi guys
So I bought tablet here in the UK about a month ago and apart from being sluggish on ICS (seems, everyone knows that problem) everything was fine. The JB OTA FW has rolled out and I upgraded and shortly after that TF300 started to play around by randomly rebooting itself every so often. Recently It got so bad that it happens all the time I mean in less than every 5 minutes.
I am gonna take it back to the shop but I am curious if any of you had this problem and if You know what's causing it...Ohh.. forgot to mention that obviously I did the Factory Reset and it didn't help...
I have to admit that after my faulty device and so many people had on this forum I will never ever unlock it after i get it back fixed/replaced...It's just not reliable enough to trust Asus on that especially if it cost so much money to fix it after ...
i ve got mine for over a month now. First ICS and JB later, I honestly can remember it ever rebooting
Adriael said:
I have to admit that after my faulty device and so many people had on this forum I will never ever unlock it after i get it back fixed/replaced...
Click to expand...
Click to collapse
When I read your issue, the first thing I thought was how glad I am that I'm unlocked and running stable builds rather than the stock ASUS stuff.
If the issue is hardware related, ASUS should cover it under warranty regardless of locked or unlocked. Unlocking it didn't cause the hardware to fail. If it's a ROM issue, you can easily re-flash or try another. It's a win-win.
Regardless, good luck with your tablet.
Adriael said:
Hi guys
So I bought tablet here in the UK about a month ago and apart from being sluggish on ICS (seems, everyone knows that problem) everything was fine. The JB OTA FW has rolled out and I upgraded and shortly after that TF300 started to play around by randomly rebooting itself every so often. Recently It got so bad that it happens all the time I mean in less than every 5 minutes.
I am gonna take it back to the shop but I am curious if any of you had this problem and if You know what's causing it...Ohh.. forgot to mention that obviously I did the Factory Reset and it didn't help...
I have to admit that after my faulty device and so many people had on this forum I will never ever unlock it after i get it back fixed/replaced...It's just not reliable enough to trust Asus on that especially if it cost so much money to fix it after ...
Click to expand...
Click to collapse
After doing factory reset did you try your pad without restoring any apps? It could be that an app you had was causing the reboot, it seems strange that it didn't do that on ICS and it does on JB.
Yes i did..but then again it was working fine on ICS so can't be a single app besides it usually reboots when the screen goes off...I started to think that it may have something to do with the bootloader since one it didn't even boot but stopped on asus screen giving me some message about bootloader error etc.(can't exactly remember what it said)..one way or another it is strange that only some ppl get this random reboots and for other jb is working fine so I'm gonna get it replaced or money back and maybe but tf700 ..i was gonna unlock it and flash custom rom but if problem still occurs then I'm completely screwed on money...
Sent from my Galaxy Nexus using xda app-developers app

Desperate for help

Hey guys!
I have posted before but since then the issue has exacerbated to the point where I'm at my wit's end.
I have the SM-P907A AT&T version of this tablet. I bought it second hand and started experiencing issues almost immediately, although nothing as bad as what I'm going through now.
It began with the odd blue-screen and very rare restart. It quickly escalated when I created multiple profiles (user ids). The restarts would happen entirely randomly but without fail within 10 minutes of operation no matter what I did. Oddly enough, it would NEVER restart when connected to a power supply, though I have drawn very little from that.
Thusly, I factory reset my tablet and hoped that would fix the issue; to no avail. Then I decided to Odin flash the stock ROM. Again no joy. Restarts were persistent and regular when the tablet wasn't connected to a power supply. I then rooted the tablet, installed Titanium Backup Pro and proceeded to freeze all apps/odex-es related to Samsung Knox. As some have posted, doing this helped them out. Not lucky enough, I guess.
My questions:
Did my setting up multiple users somehow mess with the tablet in such a deep and integrated way that even factory resetting, re-flashing stock would not help? Is that even possible? My firmware version is P907AUCU1AND7. I'm going to manually update to Lollipop but if my meddling with the multiple users "broke" something essential, will that help?
No, proppably not
kalaris said:
Hey guys!
My questions:
Did my setting up multiple users somehow mess with the tablet in such a deep and integrated way that even factory resetting, re-flashing stock would not help? Is that even possible? My firmware version is P907AUCU1AND7. I'm going to manually update to Lollipop but if my meddling with the multiple users "broke" something essential, will that help?
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I don't think that using the multi user functionality has anything to do with the issues you are experiencing. I have 3 user on my tablet and using it for a year now. Both on KitKat and Lollipop that I am using now. Both rooted, KitKat with Xposed also. Never had issues with blue screens and reboots.
Issues with US devices have been posted regularly and explanations have been posted. Don't focus on multiuser for the issues you experience.
I' am using the SM-P905 International version (EUR)
PDA: P905XXUABOG1
CSC: P905EURABOG1
Ridiculous
Okay guys. Seriously ridiculous. I downloaded the lollipop ROM but got an error when adb sideloading it because it requires the previous firmware P907AUCU1ANK2 for it to update properly whereas I have the one older than that: P907AUCU1AND7.
Can someone help a brotha out? Post a link from where I can download it?! Maybe share their stock rom file?! Pretty please? I've managed to find only TWO results on google. One is a mobilefileserver result requiring that I Pay $60. The other is a Chinese site requiring that I pay significantly less but in a way which is baffling me at the moment.
Any good guy out there who can help??????
A member posted links to it in 5.1.1 upgrade posts...
Sent from my SPH-L300 using XDA Free mobile app
zomg! thank you! how'd i miss this?!
kalaris said:
The restarts would happen entirely randomly but without fail within 10 minutes of operation no matter what I did. Oddly enough, it would NEVER restart when connected to a power supply, though I have drawn very little from that.
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Random restart is the problem of cracked battery connector. Re solder the battery connector will fix it permanently.
Read the thread " Flickering Screen " in Galaxy Note or Tab Pro, you will see they all have similar problem like yours and the fix is simple.
No software or upgrade will fix the hardware problem, regardless Kitkat or Lollipop.

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