Related
I bought my Captivate on 12/13. For the first 3 weeks I had it I had almost no problems with it (other than the usual GPS issues). About 3 weeks ago I rooted (1-click Root), installed the 1-click decripple, SGS Tools, Titanium Backup and OCLF and removed some of the bloatware, but stayed with the stock ROM. Got some noticeable improvement as far as Quadrant benchmarks, but about a week after I did all that the phone started freaking out. I had my first of 2 unexplained shutdowns. Simple things, like receiving calls, would lock the phone up. Then I started having force closes when I tried to use a speed dial. The past week the battery has been doing strange things like losing 60% charge over 4-5 hours without using the phone for anything. It will somehow go back to normal and work fine for 4-5 days. Today, the force closes and lockups started anew. Again, an incoming call locked the device. I didn't even know it for 3 hours when I turned it on and the clock was over 3 hours behind and the screen wouldn't take any input beyond unlocking. Reboot and later I tried to speed dial and back into force close loop. Reboot...still does it. Tried to bring up my contacts and get a black screen, eventually leading to getting kicked back to the Home screen. Obviously, the contacts issue is related to the speed dial issue, which is probably related to the incoming call issue since they all are tied together. But what could be the problem? I am so frustrated I'm ready to hurl this thing at a wall. I uninstalled OCLF and am considering an Odin flash to stock. Seems like the phone is really flaky when it has a full of >90% charge. Any clues?
I would start with olcf. The lag fix it used its not recommended and may be causing data corruption
I have said it plenty of times before, and I will continue to preach....I recommend flashing back to stock and master clear to troubleshoot. That will give you assurance that you will start on a fresh clean slate, as far as bugs/data corruption/bad configurations. Obviously you will want to back up all of your data first. After you flash back and master clear, don't do anything else to it other than installing regular apps from the market to see how it runs. If it continues to act up, then you know you have hardware issues. If it fixes it, then you know you had something going on with your config or data corruption.
Whats your build number? If it is one of the 1007 builds then you may be able to get a warranty exchange for the reboots.
Getting noticeable improvement as far as Quadrant benchmarks go doesn't always = better
Here's the really odd thing, pulling the battery and rebooting seems to clear the issue for a few days. A plain reboot won't. I alternate between 2 batteries, both OEM. I've never cleared the battery stats. Could it be an issue with one or both batteries? It always seems to happen shortly after taking the phone off the charger.
If you haven't already, you can try recalibrating your battery. But the route I would take is flashing back to stock using odin one click. It doesn't take very long and it will rule out alot of things
Sent from my SAMSUNG-SGH-I897 using XDA App
phone
before you throw it aganist the wall let me know i will pick it up and give you another phone to throw
cavsoldier19d said:
I have said it plenty of times before, and I will continue to preach....I recommend flashing back to stock and master clear to troubleshoot. That will give you assurance that you will start on a fresh clean slate, as far as bugs/data corruption/bad configurations. Obviously you will want to back up all of your data first. After you flash back and master clear, don't do anything else to it other than installing regular apps from the market to see how it runs. If it continues to act up, then you know you have hardware issues. If it fixes it, then you know you had something going on with your config or data corruption.
Click to expand...
Click to collapse
Yup...I agree...and I would start with a 100% clean slate..and not use any data from any previous time..Flash a good kernel..a good modem..apply the gps fix of your choice..and enjoy..Trying to use parts of a stock rom..is self defeating...wither or not you get uber high benchmarks or not...You may want to stay with some type of stock build..but you IMHO your better off going with a I9000 rom/kernel/modem...Anything that is even close to stock AT&T is junk as far as I know.
Mac
cavsoldier19d said:
If you haven't already, you can try recalibrating your battery. But the route I would take is flashing back to stock using odin one click. It doesn't take very long and it will rule out alot of things
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
As soon as I have a few hours to spend redoing all my data, apps and info, I think that's what I'll do. I already downloaded the 1-click Odin OEM ROM. After flashing Odin do I have to redo the JH7 OTA update?
Miami_Son said:
As soon as I have a few hours to spend redoing all my data, apps and info, I think that's what I'll do. I already downloaded the 1-click Odin OEM ROM. After flashing Odin do I have to redo the JH7 OTA update?
Click to expand...
Click to collapse
you dont need a few hours. just titanium backup....and about 20 minutes for the whole thing.
Pirateghost said:
you dont need a few hours. just titanium backup....and about 20 minutes for the whole thing.
Click to expand...
Click to collapse
What if there's something wrong with an app I installed that is causing the problem? Wouldn't reinstalling my apps with TB just bring that problem back?
Miami_Son said:
As soon as I have a few hours to spend redoing all my data, apps and info, I think that's what I'll do. I already downloaded the 1-click Odin OEM ROM. After flashing Odin do I have to redo the JH7 OTA update?
Click to expand...
Click to collapse
It really doesn't even take a few hours to back up and restore. I have an 8gb external sd card full of music, photos and videos and over 200 apps stored internally and it takes me 10-15 mins if that using titanium backup pro for apps . You don't have to restore jh7 but it might be a good idea to do so if that's what your phone had out of the box.
Sent from my SAMSUNG-SGH-I897 using XDA App
Miami_Son said:
What if there's something wrong with an app I installed that is causing the problem? Wouldn't reinstalling my apps with TB just bring that problem back?
Click to expand...
Click to collapse
Typically restoring normal apps you get from the market will not cause you grief. But what can cause you grief is backing up and restoring mods, system data, configuration data etc. The goal is to create a totally unhacked unmodded totally stock experience to isolate and possibly identify what could be causing problems
Sent from my SAMSUNG-SGH-I897 using XDA App
cavsoldier19d said:
Typically restoring normal apps you get from the market will not cause you grief. But what can cause you grief is backing up and restoring mods, system data, configuration data etc.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
and OCLF.... dont forget that OCLF causes PAIN!
I need my phone tomorrow for work, so I'll settle for just uninstalling OCLF for now. Maybe Friday or Saturday I can sit down and "go back." I don't remember if the phone had JH7 or if I updated it OTA when I first got it, but that's what it has been running almost since day 1. Is there an Odin for JH7?
No there isn't but heres a thread on how to install it...
http://forum.xda-developers.com/showthread.php?t=790080&page=20
You will need to download jh7_ota.zip.
Basically, after you flash back to stock, you have to install clockworkmod recovery, place the zip file on your internal memory, boot into clockworkmod recovery and choose to install the zip file. I actually did this the other day to see if it actually works, because my phone came with jh7 out of the box.
PS...if you kept the box your phone came with, it will show near the barcodes if your phone came with JH7 or JF6
Box says JF6, so I must have upgraded it. Don't remember doing it, though. What's wrong with just using the Odin for JF6 and letting the phone do the OTA for JH7?
One click lag fix sucks.
Sent from my Captivate.
need some help it just reboots randomly and is getting quite annoying :/
toxicpaulution said:
need some help it just reboots randomly and is getting quite annoying :/
Click to expand...
Click to collapse
With all the great info you provided I am sure someone will be able to help
well i read earlier that someone had problems with the android.process.media has stopped... thats the problem about after a minute of it pooping up my phone just resets. no need to be a **** about it
Without info you aren't going to get any good help. A rebooting phone could be caused by many issues. So far you have given us an error. This is still very little to go on. And now since you resorted to name calling I doubt you will get much help.
toxicpaulution said:
well i read earlier that someone had problems with the android.process.media has stopped... thats the problem about after a minute of it pooping up my phone just resets. no need to be a **** about it
Click to expand...
Click to collapse
That error could be cause by no less then 100 different things. Welcome to a development site. You have to provide all the needed info before we can help. With the info you gave me I would suggest to flash to a stock rom and stay there until you understand a little bit more about what your doing. I see no rom, radio, ril, mods, recovery, it flashing info at all.
zelendel said:
That error could be cause by no less then 100 different things. Welcome to a development site. You have to provide all the needed info before we can help. With the info you gave me I would suggest to flash to a stock rom and stay there until you understand a little bit more about what your doing. I see no rom, radio, ril, mods, recovery, it flashing info at all.
Click to expand...
Click to collapse
That's what i was thinking, but i was accused of flaming by a guy in the Captivate forums today, so i bit my tongue
i just flashed the absolution rom and it again crashed on me and i did wipe the cache and system before installing the custom rom.
and it reboots in the middle of typing or on standby >.< it is quite irritating to be honest
Rebooting
This is caused with a bad flash, radio/ril mismatch, and other programs that have been reinstalled from a backup. I would also suggest re-flashing to a stock rom, and see if it still does it, and if not I would look at getting a new rom. You also can reinstall the one you are running and then add the apps back one at a time to see if it is generated by them. Also I suggest going back to the dev thread and make sure you have the correct radio-ril combo. Search-Research and you will find the root cause.
toxicpaulution said:
and it reboots in the middle of typing or on standby >.< it is quite irritating to be honest
Click to expand...
Click to collapse
The absolution Rom was having some issues with battery and themes tweaks in the absolution tools. If you happened to change any of those that is probably the problem.
Random Reboot
well instead of starting a new thread I'll tap onto this one. I am also experiencing random reboots. My phone will reboot regardless if you are using it or not.The reboots can be as far apart as a couple of days or as frequent as 4 times a day. I am running a stock Gingerbread OS.(AT&T) The phone is not rooted. The phone is as stock as possible. The only apps on the phone are the ones that are pre-loaded by AT&T. I have changed the battery with a new OEM HTC battery. I replaced the SD card. I have also replaced the battery door.
Any ideas would be greatly appreciated.
Thanks
Its the battery. I had mine reboot at 96% and 48%. Replace the battery.
Sent from my Inspire 4G using xda premium
I changed the battery twice
Ok so I have a rogers skyrocket and it's been random rebooting and vibrating in 1 or 2 sec intervals wile the camera flash flashes on and off I've search but have found no answers I've wiped the phone 3 times and flashed rogers stock but it still persists any ideas guys only thing I haven't tryed is odin.
Probably a sticky power button. Although the camera flash is weird. It's a common problem. Search stuck power button
Sent from the short bus
Ya I figured that thought I'd ask thx I'll have to grab a #0 phillups tomarrow
I had this exact same issue on the UCLL3 leak for AT&T. I got out whenever I would flash gs2user's mods on top of the odexed stock version. It required me to reflash my ROM.
Sent from my SGH-I727 using xda app-developers app
Well I've reflashed stock rogers and wiped 3 times before and after flash so I hope that fixes it skyrockets not my daily driver but my friendwants to borrow it so I hope I fixed it up
xstokerx said:
Ok so I have a rogers skyrocket and it's been random rebooting and vibrating in 1 or 2 sec intervals wile the camera flash flashes on and off I've search but have found no answers I've wiped the phone 3 times and flashed rogers stock but it still persists any ideas guys only thing I haven't tryed is odin.
Click to expand...
Click to collapse
I flashed the same ROM on both my son's phone and mine. Exact same phones. Exact same ROM exact same steps. His did this as well but mine never did. I wiped everything, and reformatted the system/data 3 times and reflashed. It did it every time. I ended up putting him back on CM10. Mine never did it and his hasn't since...go figure
phone reboots and vibrates
tobesedated said:
I flashed the same ROM on both my son's phone and mine. Exact same phones. Exact same ROM exact same steps. His did this as well but mine never did. I wiped everything, and reformatted the system/data 3 times and reflashed. It did it every time. I ended up putting him back on CM10. Mine never did it and his hasn't since...go figure
Click to expand...
Click to collapse
So, do you think it was a sticky power button? I have been having this problem for a while now, and it is VERY FRUSTRATING! I love my phone but I hate this problem. I have done a lot of internet searching on this topic, all which suggests a sticky/dirty buttun. However, I disassembled my phone and found NO dirt. I cleaned it anyway, to get rid of any invisible dirt, but its back. Basically, every week this happens to me for a day or so.
I am running ICS (seanzscreams) and hadn't had this problem for the first few months. I am thinking of reflashing my phone to see if that helps.
If any can add additional insight, I would appreciate it. Not particularly in the mood to reflash, but it would be better than a broke phone!
(PS: vibrate/reboot only...no funky camera flash issue)
as-ny said:
So, do you think it was a sticky power button? I have been having this problem for a while now, and it is VERY FRUSTRATING! I love my phone but I hate this problem. I have done a lot of internet searching on this topic, all which suggests a sticky/dirty buttun. However, I disassembled my phone and found NO dirt. I cleaned it anyway, to get rid of any invisible dirt, but its back. Basically, every week this happens to me for a day or so.
I am running ICS (seanzscreams) and hadn't had this problem for the first few months. I am thinking of reflashing my phone to see if that helps.
If any can add additional insight, I would appreciate it. Not particularly in the mood to reflash, but it would be better than a broke phone!
(PS: vibrate/reboot only...no funky camera flash issue)
Click to expand...
Click to collapse
Seems odd to me that it would be a sticky power button for one ROM and not another, but then I can't figure for the life of me why mine worked fine and his didn't. Twilight phone zone lol
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Ya so I cleaned mine and still it does it I odined back to stock still dose it I'm at my wits end its pissing me off
OK so I odined back to stock factory reset stock then flashed twrp in odin then updated twrp and flashed the super light cm10 with gapps haven't had a reboot yet fingers crossed that it worked must be a software thing I got no clue.
OK update my phone started doing this again to day did it like 6 or 7 times FML its defently a hardware problem.
I'd have to agree that it's a hardware problem
I wiped my phone shortly after my post and did a clean install of seanscreamz newer ROM as well as TWRP. Problem continued to happen...actually worse than before. But at that point I had yet to put a single app on it, so an issue of incompatibility of my apps and ROM did not seem to be the case. I then wiped my phone AGAIN, and di a clean install of CWMR and CM10 (I went from ICS to JB), figuring maybe a TOTAL change would do the trick. Not the case.
The phone still randomly reboots, but now that I am certain it is a problem with the power button, I know how to deal with it, and can minimize te recurrence and my frustration levels. I read a post that said someone else had the same problem, and smacked his phone on his desk repeatedly on the power button, and the problem stopped. I didn't do that, but when the problem occurs, I will repeatedly hit the bower button, or if my otterbox case if off, I will stick my nail into the button to pull it out.
It's too bad, 'cause it's a great phone otherwise!
I got an app called tap tap tap and it uses the proxy sensor to unlock the phone and adds a widget in the notification bar to lock the phone works great then my power button does not get stuck Cuz I don't need to push it.
Hey so after a few days of the new update running OK I started having random reboots! I noticed on a few other sites people complaining about the same issue of reboots multiple times of the day! Just wanted to let everyone know a possible solution to the issue! I have went through multiple FDR's and did come to the conclusion that the random reboots for my phone were associated with a new update to the chrome browser and were easily fixed by uninstalling new update and telling it not to automatically update so hope this helps anyone who may be having the same issues!!!
Well so much for that after trying everything its back to rebooting again? I love my phone but seriously considering putting it against a wall!!!
xgshortbus25 said:
Hey so after a few days of the new update running OK I started having random reboots! I noticed on a few other sites people complaining about the same issue of reboots multiple times of the day! Just wanted to let everyone know a possible solution to the issue! I have went through multiple FDR's and did come to the conclusion that the random reboots for my phone were associated with a new update to the chrome browser and were easily fixed by uninstalling new update and telling it not to automatically update so hope this helps anyone who may be having the same issues!!!
Well so much for that after trying everything its back to rebooting again? I love my phone but seriously considering putting it against a wall!!!
Click to expand...
Click to collapse
Never had that issue with the new update. Try doing a factory reset or try the new fast boot files to start fresh. Not sure why chrome would be an issue.try the chrome beta version but I suspect chrome had nothing to do with the reboot just a bad initial update.
Sent from my DROID RAZR HD using Tapatalk 2
Fixed!! I hope!!!
Finally broke down done a fast boot to the new files all is working seems OK anyway know in a day or 2!!!
xgshortbus25 said:
Finally broke down done a fast boot to the new files all is working seems OK anyway know in a day or 2!!!
Click to expand...
Click to collapse
My Wife's phone is doing the Random Reboot thing since the 4.1.2 update as well. I did a Factory Reset on it and it still does the same thing.
I suspect an application is doing it? Because I put the phone in Safe Mode and it never rebooted while in Safe Mode.
But I have No Idea of how to tell which app is doing it, other than to uninstall a random app after every reboot to find out which one it is.
But I would like to try this fast boot option? I know how to get the phone into fastboot, but which files are you redoing? What exactly are your doing ?
Have the same problem. I have done:
SBF 4.1.2
FDR
WIPE
Even tried running a parallel rom with safestrap (bakatang)
The chrome thing did not work
Keeps freezing. Seems the problem is way worse when having the phone play some music.
I am just about unlocking the thing and SBFing back to 4.1.1 but not really interested into unlocking the bootloader. That would be the last choice for me.
If someone knows of some way to fix this, please help, this used to be a great phone...
No problem here with the sfr rom... used for over 1 month now and no problem and my system is always fast...
Sent from my XT925 using xda premium
I've been running some tests for about a week now since I got my RAZR and the results are interesting... I've had lockups and reboots multiple times a day, most often while doing something involving sound i.e. listening to music or playing a game or video. I've tried stock and custom 4.1.2 ROMs and custom 4.2.2 ROMs and it persists so I'm inclined to say its either bad audio software or faulty audio chips. This is everything I've done:
1. turning off sounds (keeping phone on vibrate/silent) pretty much eliminates the random lockups/reboots I got from receiving multiple texts or calls at once. I noticed if I bombarded the phone and made it ring a lot it gave the same results as listening to music but if its just a text or email or call here and there during regular use it the phone works fine.
2. Listening to music, either streamed or local from phone/SD storage and through headphones or speaker, would cause skips and audio cutting out. After a few minutes of this the phone will lock up completely and reboot itself. Strangely enough it happened only rarely or not at all while streaming music via bluetooth to a stereo.
3. I don't think its anything kernel related or if it is its not causing visible errors or wake locks. My battery seems to be just fine through all this.
4. I have tried multiple music/video players, put my SD card with music in another phone and the music plays fine, stock ROMs with nothing disabled/removed still has the issue, custom ROMs debloated and modified also have the issue. I think I've just about covered every base I can as an end user to track down what's causing it but I'm open to suggestions.
I have a replacement scheduled so I will see if that fixes it, I have seen this problem reported quite a few times all over the interwebz but there are also a lot of people not having the issue either so idk. If there are any Devs or anyone skilled in android-fu that can read logcats I will be more than willing to get those for you. Sorry for the essay everyone lol
tl;dr Like others I have freezes and reboots from what seems to me to be an audio software/hardware problem, either built in or from the 4.1.2 update
Sent from my DROID RAZR HD using Tapatalk 2
I am almost sure is kernel related bc I did not have problems in the 4.1.1 sw.
If someone that has an unlocked bootloader could install 4.1.1 from an sbf and tell if the problems are gone, would be great!
here is the sbfs: http://sbf.droid-developers.org/vanquish/list.php
here is the bl unlocker: http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/
u have to be rooted here: http://www.droidrzr.com/index.php/topic/15208-root-motochopper-yet-another-android-root-exploit-412/?pid=244281#entry244281
I am not doing that bc I do not use custom roms so dont want to unlock BL. If someone has, this could help much. It is different from using safestrap, because safestrap uses the same kernel, from what I read.
barbaroja said:
I am almost sure is kernel related bc I did not have problems in the 4.1.1 sw.
If someone that has an unlocked bootloader could install 4.1.1 from an sbf and tell if the problems are gone, would be great!
here is the sbfs: http://sbf.droid-developers.org/vanquish/list.php
here is the bl unlocker: http://vulnfactory.org/blog/2013/04/08/motorola-bootloader-unlocking/
u have to be rooted here: http://www.droidrzr.com/index.php/t...roid-root-exploit-412/?pid=244281#entry244281
I am not doing that bc I do not use custom roms so dont want to unlock BL. If someone has, this could help much. It is different from using safestrap, because safestrap uses the same kernel, from what I read.
Click to expand...
Click to collapse
I have seen reports that the problem persists even on 4.1.1 but I am unlocked and rooted on stock 4.1.2 so if I get time I can give it a try
Sent from my DROID RAZR HD using Tapatalk 2
anoninja118 said:
I have seen reports that the problem persists even on 4.1.1 but I am unlocked and rooted on stock 4.1.2 so if I get time I can give it a try
Sent from my DROID RAZR HD using Tapatalk 2
Click to expand...
Click to collapse
When I was at 4.1.1 phone was near perfect.
If you are unlocked, please do check. I am debating whether to unlock or not just bc of this. Today it has resetted at least a good 20 times or so.
Thanks for helping!!! Waiting for your results!!!!
barbaroja said:
When I was at 4.1.1 phone was near perfect.
If you are unlocked, please do check. I am debating whether to unlock or not just bc of this. Today it has resetted at least a good 20 times or so.
Thanks for helping!!! Waiting for your results!!!!
Click to expand...
Click to collapse
one solution that has worked for me is silencing the phone or putting it on vibrate and I haven't had a freeze or reboot in almost 2 days... the problem seems to me to be related to audio/sound and not listening to music or watching videos along with silencing ringtones has put a stop to it which kind of confirms my suspicions... I will try and flash back when I can but it'll need a day or 2 of field testing to confirm if its a solution
Sent from my DROID RAZR HD using Tapatalk 2
I can confirm that audio stuff just does worse to the phone. However, I have not had your luck when silencing. Keeps rebooting no matter what. Please let us know when you do.
barbaroja said:
I can confirm that audio stuff just does worse to the phone. However, I have not had your luck when silencing. Keeps rebooting no matter what. Please let us know when you do.
Click to expand...
Click to collapse
looks like a negative on the SBF, tried to restore 4.1.1 and it failed halfway through the flash, now won't turn on... working on reviving it... I really need to replace this thing as its been nothing but a PITA since I got it
old school post from my Thunderbolt via Tapatalk
wow that sucks. I recall reading somewhere that you could actually downgrade your software version if you have an unlocked bootloader.what is the error you are getting? Tried using RAZR utility 1.1? Won't it turn on at all? Maybe a discharged battery? Hope we can solve it
barbaroja said:
wow that sucks. I recall reading somewhere that you could actually downgrade your software version if you have an unlocked bootloader.what is the error you are getting? Tried using RAZR utility 1.1? Won't it turn on at all? Maybe a discharged battery? Hope we can solve it
Click to expand...
Click to collapse
got it revived with Mattlgroff's new 1.2 utility, was able to force it to fastboot mode... the problem seemed to be some kind of partition error, I tried redownloading the sbf files thinking it was a bad file and got the same error so idk what it is since I'm on stock unrooted 4.1.2. My bootloader is already irreversibly unlocked so that won't be a problem lol but I am a n00b to RSD Lite and Moto devices so I'll tinker with it more when I get some free time
edit: I did have a Maxx HD way back at launch for a month or so running stock 4.1.1 and it ran perfectly, so my idea is its kernel/codec/software related. Hopefully a custom ROM (or hell even stock) with Hashcodes Qcom kernel will fix the issue we're having
Sent from my DROID RAZR HD using Tapatalk 2
I talked with vzw service, the assistant said that 2% of the phones were having this issue, wich for this kind of technology is a pretty big number of phones. Suuggested to send it to Motorola but since its rooted its almost sure not to be replaced by them. What is strange is that not everyone is having this issue. I would be almost sure Motorola is going to release a fix for this, but would not count days. Getting kind of frustrated with this phone I used to like so much. Thinking of going the htc route bc this is getting unbearable.
Any news in this? Anyone tried a new ROM that could solve this? Or even a fix?
... or just everyone had another phone lying aroud...
barbaroja said:
Any news in this? Anyone tried a new ROM that could solve this? Or even a fix?
... or just everyone had another phone lying aroud...
Click to expand...
Click to collapse
My wife & I both have this phone and still are constantly being rebooted. This is even after the software update. I have been wiped, factory reset, and everything possible, but I've not called for a replacement yet. Normally I havea worse luck with those.
Wife used to love this phone, now she hates it and hates we changed from AT&T to Verizon since we have no backup Verizon phones. At least we could take the sim out and go to the iPhone that's floating around the house when the phone went to pot before. Makes me really hate suggesting that we go back to Moto phones since that's all that I've used on Verizon.
Wonder if big red will get the new HTC One....
Tried flashing the MR-4 sbf, but did not solve the issue.
Sent from my GT-I9100 using Tapatalk 2
barbaroja said:
Tried flashing the MR-4 sbf, but did not solve the issue.
Sent from my GT-I9100 using Tapatalk 2
Click to expand...
Click to collapse
If an sbf didn't solve it then it's a hardware problem.you guys are definitely in the minority with this reboot issue.go get a warranty replacement.this phone and moto in general are solid phones.
sent from my xt926 RAZR maxx hd
I've never had any major problems with my Infuse since I got it.
The battery is getting weaker but I bought a 2600Mah USB Backup Battery and that gives me another 7-8 hours for about 13-14 hours of use.
To make a long story short, I unlocked for use in Mexico City on TelCel and had some issues, so I returned the phone back to stock, unrooted.
Since that point however, while it would occasionally freeze before, its become a daily thing now and really bothersome because I can't even stop audio from playing via bluetooth. The touch screen becomes unresponsive and only a soft reboot or a hard reboot (removing the battery) returns the phone to a useful state.
It seems I have to do is every couple of hours now though, so I am posting here to get some suggestion on how to fix it.
Its been two years already since I got it so I am eligible for a new phone, but this one continues to work well besides this issue.
Thanks
djfourmoney said:
I've never had any major problems with my Infuse since I got it.
The battery is getting weaker but I bought a 2600Mah USB Backup Battery and that gives me another 7-8 hours for about 13-14 hours of use.
To make a long story short, I unlocked for use in Mexico City on TelCel and had some issues, so I returned the phone back to stock, unrooted.
Since that point however, while it would occasionally freeze before, its become a daily thing now and really bothersome because I can't even stop audio from playing via bluetooth. The touch screen becomes unresponsive and only a soft reboot or a hard reboot (removing the battery) returns the phone to a useful state.
It seems I have to do is every couple of hours now though, so I am posting here to get some suggestion on how to fix it.
Its been two years already since I got it so I am eligible for a new phone, but this one continues to work well besides this issue.
Thanks
Click to expand...
Click to collapse
1. your microSD may be going bad
2. if you haven't done so, back up all your stuff and try a factory reset...this may erase all existing info and bring the phone back to day#1
qkster said:
1. your microSD may be going bad
2. if you haven't done so, back up all your stuff and try a factory reset...this may erase all existing info and bring the phone back to day#1
Click to expand...
Click to collapse
I mentioned that in the post, I did it while in Mexico City. It worked fine until this week, late last week. The battery only gives me about 5 hours now with just 32% audio playback and about 10% web access.
I guess I'll order a Anker battery from Amazon.
I rooted the phone again last night but before I did that, the phone became unresponsive three times in an hour. Which microSD card are you talking about? I just bought a 32GB Class 6 card and that works fine, I play all my audio from it, no problems.
If you mean the internal microSD card, that could be possible. I assume I can crack open the phone and replace this easily?
I should mention it never does that while plugged into a power source, so maybe this is all battery related.
Possible Fix...
When I had to hard reboot the phone again this afternoon, a little forced closed window came up for TwLauncher.
After rebooting the phone I looking at Titanium Backup and cleared the cashe from TwLauncher and that seems to have solved the problem.
Somebody on here mentioned that after installing a ROM they had the same problem, was worth a try.
I will report back if the issue returns.
djfourmoney said:
When I had to hard reboot the phone again this afternoon, a little forced closed window came up for TwLauncher.
After rebooting the phone I looking at Titanium Backup and cleared the cashe from TwLauncher and that seems to have solved the problem.
Somebody on here mentioned that after installing a ROM they had the same problem, was worth a try.
I will report back if the issue returns.
Click to expand...
Click to collapse
My personal beliefs are that TB is good for causing a lot of problems.I used to use it,even bought pro,but even not restoring data when restoring apps I seamed to develop odd quirks or problems on about any ROM. Since not using it have much fewer problems.I am sure many people love it and think it's great, just thought I would give my $0.02
if your battery holds a charge...that is, it's letting you run the phone for more than several hours, it's unlikely to be the battery.
lags are usually due to apps misbehaving, media scan, wakelocks and wifi bugs...there are some others.
a factory reset ...complete reset..complete stock..will let you know if you have hardware of software issues.
qkster said:
if your battery holds a charge...that is, it's letting you run the phone for more than several hours, it's unlikely to be the battery.
lags are usually due to apps misbehaving, media scan, wakelocks and wifi bugs...there are some others.
a factory reset ...complete reset..complete stock..will let you know if you have hardware of software issues.
Click to expand...
Click to collapse
Thus far, that issue has not returned. Yes the battery holds a charge, but last only about 5-6 hours now, not 7-8 hours.
It seems it was a minor software issue. I did a factory reset, you keep missing that.
I did it in Mexico City (7 days ago).... Since that point and returning to the US, I have put my apps back on the phone. I had already updated to Gingerbread and it just reset to that.
I won't know more until I am out and about with my phone. I will be watching various auto racing events and don't plan on leaving the house this weekend.
Aussie V8's at COTA
NASCAR All Star Race @ Charlotte
World Challenge @ COTA
ELMS @ Imola
DTM @ Brands Hatch
WTCC @ Sazburg
Nurburgring 24 Sunday-Monday
elbscorp said:
My personal beliefs are that TB is good for causing a lot of problems.I used to use it,even bought pro,but even not restoring data when restoring apps I seamed to develop odd quirks or problems on about any ROM. Since not using it have much fewer problems.I am sure many people love it and think it's great, just thought I would give my $0.02
Click to expand...
Click to collapse
No problem, I've never had a problem with TB. I updated the rom to a rooted version of the AT&T Gingerbread release so I could even use it... lol
The phone was rooted for Froyo, I downloaded the AT&T Gingerbread from Samsung via Kies when it was released and it remained rooted.
But resetting it back to stock, TB didn't work until I put the rooted rom on the phone.
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
After you did the factory reset how did you put your apps back?
elbscorp said:
After you did the factory reset how did you put your apps back?
Click to expand...
Click to collapse
Exactly...you had to use TB or another restore. If you used TB on froyo and restored on GB or vice versa, you may run into issues.
and ...sigh... I did not miss the fact that you stated that you had reset the phone. I just had doubts that you understood what I was trying to say...from inside the phone..under settings/privacy..there is a reset option. make sure everything you wanted is already backed up. reset it..then put it into download mode and use one of the odin or heimdall package and flash it back to complete stock...run it stock and dont back up anything. download only apps from the play store or side load the apps if you had the apk's.
check the battery use to see if you have wake locks or android OS or android system eating up for battery..then you will know
elbscorp said:
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
After you did the factory reset how did you put your apps back?
Click to expand...
Click to collapse
Well like this, I will not go into the details but somebody else put Swipe Lock on the phone and of course I didn't know what he put into the phone. I was trying to resolve data issue on TelCel.
I had to do a hard reset outside of the operating system. Since the ROM was already upgraded to Gingerbread but unrooted, it went back to its unrooted state meaning I couldn't use TB.
So I re-downloaded apps from my memory. All of them are free so it wasn't an issue, just time consuming.
qkster said:
Exactly...you had to use TB or another restore. If you used TB on froyo and restored on GB or vice versa, you may run into issues.
and ...sigh... I did not miss the fact that you stated that you had reset the phone. I just had doubts that you understood what I was trying to say...from inside the phone..under settings/privacy..there is a reset option. make sure everything you wanted is already backed up. reset it..then put it into download mode and use one of the odin or heimdall package and flash it back to complete stock...run it stock and dont back up anything. download only apps from the play store or side load the apps if you had the apk's.
check the battery use to see if you have wake locks or android OS or android system eating up for battery..then you will know
Click to expand...
Click to collapse
See above.
I used download mode to get out of Swipe Lock. I never used Swipe Lock, a-hole wanted to charge me 120 pesos ($7) to wipe it and put it back to stock, I wasn't going to do it, I know enough about Android phones to do it myself.
Oh well, lesson learned, I believe wiping the cashe from TwLauncher has solved the problem.
I did re-install all the apps from the store. I wasn't able to use TB until Thurs night (5/16). I noticed the errors Friday afternoon, wipe the cashe and no issues since.