Strange Issues with my Infuse - Samsung Infuse 4G

I've never had any major problems with my Infuse since I got it.
The battery is getting weaker but I bought a 2600Mah USB Backup Battery and that gives me another 7-8 hours for about 13-14 hours of use.
To make a long story short, I unlocked for use in Mexico City on TelCel and had some issues, so I returned the phone back to stock, unrooted.
Since that point however, while it would occasionally freeze before, its become a daily thing now and really bothersome because I can't even stop audio from playing via bluetooth. The touch screen becomes unresponsive and only a soft reboot or a hard reboot (removing the battery) returns the phone to a useful state.
It seems I have to do is every couple of hours now though, so I am posting here to get some suggestion on how to fix it.
Its been two years already since I got it so I am eligible for a new phone, but this one continues to work well besides this issue.
Thanks

djfourmoney said:
I've never had any major problems with my Infuse since I got it.
The battery is getting weaker but I bought a 2600Mah USB Backup Battery and that gives me another 7-8 hours for about 13-14 hours of use.
To make a long story short, I unlocked for use in Mexico City on TelCel and had some issues, so I returned the phone back to stock, unrooted.
Since that point however, while it would occasionally freeze before, its become a daily thing now and really bothersome because I can't even stop audio from playing via bluetooth. The touch screen becomes unresponsive and only a soft reboot or a hard reboot (removing the battery) returns the phone to a useful state.
It seems I have to do is every couple of hours now though, so I am posting here to get some suggestion on how to fix it.
Its been two years already since I got it so I am eligible for a new phone, but this one continues to work well besides this issue.
Thanks
Click to expand...
Click to collapse
1. your microSD may be going bad
2. if you haven't done so, back up all your stuff and try a factory reset...this may erase all existing info and bring the phone back to day#1

qkster said:
1. your microSD may be going bad
2. if you haven't done so, back up all your stuff and try a factory reset...this may erase all existing info and bring the phone back to day#1
Click to expand...
Click to collapse
I mentioned that in the post, I did it while in Mexico City. It worked fine until this week, late last week. The battery only gives me about 5 hours now with just 32% audio playback and about 10% web access.
I guess I'll order a Anker battery from Amazon.
I rooted the phone again last night but before I did that, the phone became unresponsive three times in an hour. Which microSD card are you talking about? I just bought a 32GB Class 6 card and that works fine, I play all my audio from it, no problems.
If you mean the internal microSD card, that could be possible. I assume I can crack open the phone and replace this easily?
I should mention it never does that while plugged into a power source, so maybe this is all battery related.

Possible Fix...
When I had to hard reboot the phone again this afternoon, a little forced closed window came up for TwLauncher.
After rebooting the phone I looking at Titanium Backup and cleared the cashe from TwLauncher and that seems to have solved the problem.
Somebody on here mentioned that after installing a ROM they had the same problem, was worth a try.
I will report back if the issue returns.

djfourmoney said:
When I had to hard reboot the phone again this afternoon, a little forced closed window came up for TwLauncher.
After rebooting the phone I looking at Titanium Backup and cleared the cashe from TwLauncher and that seems to have solved the problem.
Somebody on here mentioned that after installing a ROM they had the same problem, was worth a try.
I will report back if the issue returns.
Click to expand...
Click to collapse
My personal beliefs are that TB is good for causing a lot of problems.I used to use it,even bought pro,but even not restoring data when restoring apps I seamed to develop odd quirks or problems on about any ROM. Since not using it have much fewer problems.I am sure many people love it and think it's great, just thought I would give my $0.02

if your battery holds a charge...that is, it's letting you run the phone for more than several hours, it's unlikely to be the battery.
lags are usually due to apps misbehaving, media scan, wakelocks and wifi bugs...there are some others.
a factory reset ...complete reset..complete stock..will let you know if you have hardware of software issues.

qkster said:
if your battery holds a charge...that is, it's letting you run the phone for more than several hours, it's unlikely to be the battery.
lags are usually due to apps misbehaving, media scan, wakelocks and wifi bugs...there are some others.
a factory reset ...complete reset..complete stock..will let you know if you have hardware of software issues.
Click to expand...
Click to collapse
Thus far, that issue has not returned. Yes the battery holds a charge, but last only about 5-6 hours now, not 7-8 hours.
It seems it was a minor software issue. I did a factory reset, you keep missing that.
I did it in Mexico City (7 days ago).... Since that point and returning to the US, I have put my apps back on the phone. I had already updated to Gingerbread and it just reset to that.
I won't know more until I am out and about with my phone. I will be watching various auto racing events and don't plan on leaving the house this weekend.
Aussie V8's at COTA
NASCAR All Star Race @ Charlotte
World Challenge @ COTA
ELMS @ Imola
DTM @ Brands Hatch
WTCC @ Sazburg
Nurburgring 24 Sunday-Monday

elbscorp said:
My personal beliefs are that TB is good for causing a lot of problems.I used to use it,even bought pro,but even not restoring data when restoring apps I seamed to develop odd quirks or problems on about any ROM. Since not using it have much fewer problems.I am sure many people love it and think it's great, just thought I would give my $0.02
Click to expand...
Click to collapse
No problem, I've never had a problem with TB. I updated the rom to a rooted version of the AT&T Gingerbread release so I could even use it... lol
The phone was rooted for Froyo, I downloaded the AT&T Gingerbread from Samsung via Kies when it was released and it remained rooted.
But resetting it back to stock, TB didn't work until I put the rooted rom on the phone.

Sent from my SAMSUNG-SGH-I997 using xda app-developers app
After you did the factory reset how did you put your apps back?

elbscorp said:
After you did the factory reset how did you put your apps back?
Click to expand...
Click to collapse
Exactly...you had to use TB or another restore. If you used TB on froyo and restored on GB or vice versa, you may run into issues.
and ...sigh... I did not miss the fact that you stated that you had reset the phone. I just had doubts that you understood what I was trying to say...from inside the phone..under settings/privacy..there is a reset option. make sure everything you wanted is already backed up. reset it..then put it into download mode and use one of the odin or heimdall package and flash it back to complete stock...run it stock and dont back up anything. download only apps from the play store or side load the apps if you had the apk's.
check the battery use to see if you have wake locks or android OS or android system eating up for battery..then you will know

elbscorp said:
Sent from my SAMSUNG-SGH-I997 using xda app-developers app
After you did the factory reset how did you put your apps back?
Click to expand...
Click to collapse
Well like this, I will not go into the details but somebody else put Swipe Lock on the phone and of course I didn't know what he put into the phone. I was trying to resolve data issue on TelCel.
I had to do a hard reset outside of the operating system. Since the ROM was already upgraded to Gingerbread but unrooted, it went back to its unrooted state meaning I couldn't use TB.
So I re-downloaded apps from my memory. All of them are free so it wasn't an issue, just time consuming.
qkster said:
Exactly...you had to use TB or another restore. If you used TB on froyo and restored on GB or vice versa, you may run into issues.
and ...sigh... I did not miss the fact that you stated that you had reset the phone. I just had doubts that you understood what I was trying to say...from inside the phone..under settings/privacy..there is a reset option. make sure everything you wanted is already backed up. reset it..then put it into download mode and use one of the odin or heimdall package and flash it back to complete stock...run it stock and dont back up anything. download only apps from the play store or side load the apps if you had the apk's.
check the battery use to see if you have wake locks or android OS or android system eating up for battery..then you will know
Click to expand...
Click to collapse
See above.
I used download mode to get out of Swipe Lock. I never used Swipe Lock, a-hole wanted to charge me 120 pesos ($7) to wipe it and put it back to stock, I wasn't going to do it, I know enough about Android phones to do it myself.
Oh well, lesson learned, I believe wiping the cashe from TwLauncher has solved the problem.
I did re-install all the apps from the store. I wasn't able to use TB until Thurs night (5/16). I noticed the errors Friday afternoon, wipe the cashe and no issues since.

Related

About had it with this phone

I bought my Captivate on 12/13. For the first 3 weeks I had it I had almost no problems with it (other than the usual GPS issues). About 3 weeks ago I rooted (1-click Root), installed the 1-click decripple, SGS Tools, Titanium Backup and OCLF and removed some of the bloatware, but stayed with the stock ROM. Got some noticeable improvement as far as Quadrant benchmarks, but about a week after I did all that the phone started freaking out. I had my first of 2 unexplained shutdowns. Simple things, like receiving calls, would lock the phone up. Then I started having force closes when I tried to use a speed dial. The past week the battery has been doing strange things like losing 60% charge over 4-5 hours without using the phone for anything. It will somehow go back to normal and work fine for 4-5 days. Today, the force closes and lockups started anew. Again, an incoming call locked the device. I didn't even know it for 3 hours when I turned it on and the clock was over 3 hours behind and the screen wouldn't take any input beyond unlocking. Reboot and later I tried to speed dial and back into force close loop. Reboot...still does it. Tried to bring up my contacts and get a black screen, eventually leading to getting kicked back to the Home screen. Obviously, the contacts issue is related to the speed dial issue, which is probably related to the incoming call issue since they all are tied together. But what could be the problem? I am so frustrated I'm ready to hurl this thing at a wall. I uninstalled OCLF and am considering an Odin flash to stock. Seems like the phone is really flaky when it has a full of >90% charge. Any clues?
I would start with olcf. The lag fix it used its not recommended and may be causing data corruption
I have said it plenty of times before, and I will continue to preach....I recommend flashing back to stock and master clear to troubleshoot. That will give you assurance that you will start on a fresh clean slate, as far as bugs/data corruption/bad configurations. Obviously you will want to back up all of your data first. After you flash back and master clear, don't do anything else to it other than installing regular apps from the market to see how it runs. If it continues to act up, then you know you have hardware issues. If it fixes it, then you know you had something going on with your config or data corruption.
Whats your build number? If it is one of the 1007 builds then you may be able to get a warranty exchange for the reboots.
Getting noticeable improvement as far as Quadrant benchmarks go doesn't always = better
Here's the really odd thing, pulling the battery and rebooting seems to clear the issue for a few days. A plain reboot won't. I alternate between 2 batteries, both OEM. I've never cleared the battery stats. Could it be an issue with one or both batteries? It always seems to happen shortly after taking the phone off the charger.
If you haven't already, you can try recalibrating your battery. But the route I would take is flashing back to stock using odin one click. It doesn't take very long and it will rule out alot of things
Sent from my SAMSUNG-SGH-I897 using XDA App
phone
before you throw it aganist the wall let me know i will pick it up and give you another phone to throw
cavsoldier19d said:
I have said it plenty of times before, and I will continue to preach....I recommend flashing back to stock and master clear to troubleshoot. That will give you assurance that you will start on a fresh clean slate, as far as bugs/data corruption/bad configurations. Obviously you will want to back up all of your data first. After you flash back and master clear, don't do anything else to it other than installing regular apps from the market to see how it runs. If it continues to act up, then you know you have hardware issues. If it fixes it, then you know you had something going on with your config or data corruption.
Click to expand...
Click to collapse
Yup...I agree...and I would start with a 100% clean slate..and not use any data from any previous time..Flash a good kernel..a good modem..apply the gps fix of your choice..and enjoy..Trying to use parts of a stock rom..is self defeating...wither or not you get uber high benchmarks or not...You may want to stay with some type of stock build..but you IMHO your better off going with a I9000 rom/kernel/modem...Anything that is even close to stock AT&T is junk as far as I know.
Mac
cavsoldier19d said:
If you haven't already, you can try recalibrating your battery. But the route I would take is flashing back to stock using odin one click. It doesn't take very long and it will rule out alot of things
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
As soon as I have a few hours to spend redoing all my data, apps and info, I think that's what I'll do. I already downloaded the 1-click Odin OEM ROM. After flashing Odin do I have to redo the JH7 OTA update?
Miami_Son said:
As soon as I have a few hours to spend redoing all my data, apps and info, I think that's what I'll do. I already downloaded the 1-click Odin OEM ROM. After flashing Odin do I have to redo the JH7 OTA update?
Click to expand...
Click to collapse
you dont need a few hours. just titanium backup....and about 20 minutes for the whole thing.
Pirateghost said:
you dont need a few hours. just titanium backup....and about 20 minutes for the whole thing.
Click to expand...
Click to collapse
What if there's something wrong with an app I installed that is causing the problem? Wouldn't reinstalling my apps with TB just bring that problem back?
Miami_Son said:
As soon as I have a few hours to spend redoing all my data, apps and info, I think that's what I'll do. I already downloaded the 1-click Odin OEM ROM. After flashing Odin do I have to redo the JH7 OTA update?
Click to expand...
Click to collapse
It really doesn't even take a few hours to back up and restore. I have an 8gb external sd card full of music, photos and videos and over 200 apps stored internally and it takes me 10-15 mins if that using titanium backup pro for apps . You don't have to restore jh7 but it might be a good idea to do so if that's what your phone had out of the box.
Sent from my SAMSUNG-SGH-I897 using XDA App
Miami_Son said:
What if there's something wrong with an app I installed that is causing the problem? Wouldn't reinstalling my apps with TB just bring that problem back?
Click to expand...
Click to collapse
Typically restoring normal apps you get from the market will not cause you grief. But what can cause you grief is backing up and restoring mods, system data, configuration data etc. The goal is to create a totally unhacked unmodded totally stock experience to isolate and possibly identify what could be causing problems
Sent from my SAMSUNG-SGH-I897 using XDA App
cavsoldier19d said:
Typically restoring normal apps you get from the market will not cause you grief. But what can cause you grief is backing up and restoring mods, system data, configuration data etc.
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
and OCLF.... dont forget that OCLF causes PAIN!
I need my phone tomorrow for work, so I'll settle for just uninstalling OCLF for now. Maybe Friday or Saturday I can sit down and "go back." I don't remember if the phone had JH7 or if I updated it OTA when I first got it, but that's what it has been running almost since day 1. Is there an Odin for JH7?
No there isn't but heres a thread on how to install it...
http://forum.xda-developers.com/showthread.php?t=790080&page=20
You will need to download jh7_ota.zip.
Basically, after you flash back to stock, you have to install clockworkmod recovery, place the zip file on your internal memory, boot into clockworkmod recovery and choose to install the zip file. I actually did this the other day to see if it actually works, because my phone came with jh7 out of the box.
PS...if you kept the box your phone came with, it will show near the barcodes if your phone came with JH7 or JF6
Box says JF6, so I must have upgraded it. Don't remember doing it, though. What's wrong with just using the Odin for JF6 and letting the phone do the OTA for JH7?
One click lag fix sucks.
Sent from my Captivate.

[Q] APN Dropping - Samsung Galaxy S I897

I have a Samsung Galaxy S I897 running GB 2.3.5 on the AT&T network.
Here is my problem:
I upgraded from Froyo to GB. Everything was fine except that nagging force close of the tethering manager. After much researching, I had to do a hard reset and the phone worked fine.
I then decided that I would try Easy Battery Saver. Without researching this further than customer reviews, I figured it would be helpful. I decided it was a P.O.C. app and got rid of it. Then the problems really started. (DO NOT USE APPS LIKE THESE, for anyone new reading this post.)
The settings remained after deleting the app and I noticed that my battery life was worse. Once I got below 50% battery, I would lose all data connection. My 3g would disappear, then the bars, then I would be left with circle and line. Sometimes my phone would just shut off and show that I had no battery left, this after having the phone charging all night, and after about 5 minutes of use.
I called AT&T... not much help there. I got a new SIM, I did a few battery cycles to bring it back to normal, hard reset the thing like 5 times. I gave up!
Now, I downloaded ODIN3-one click and tried a complete ROM restore. It worked great! I got back to eclaire. I re-installed Froyo then GB. I hoped this would solve the problem. I went ahead and re-installed my apps. One being the Opera Mobile Browser. I went to use my browser. SAME ISSUE AGAIN! I lost my data connection within 2 minutes. OMFreakinGoodness already!!
I'm frustrated and do not know what to do next other than throw this phone out the window doing 90 on the freeway.
Here are my questions:
When running ODIN, should I have used the master clear option after it said it was done? All I did was hit start and it said it was done, so I figured it did what it needed to.
Is Opera Mobile the culprit? I only started using it about a couple of days before using the battery app.
Do I need to format my internal SD? Will Master Reset with ODIN3 do this for me? (Once all was said and done, everything is still on my internal SD.)
Please help. I am a N00b when it comes to working with Androids completely and I am just starting to delve into the modding portion of being an android owner.

Need help with gps on Verizon Galaxy S3

Hey Everyone,
Hopefully you have time and can answer this for me. About a month ago I downloaded the very first alpha rom of CM10 for the S3. Installation went fine and all but GPS was totally screwed up. Well a few roms later and updates to Google Maps its still not locking on to my position, even with WiFi on like someone suggested but wasn't needed before I began flashing so many roms lol. I've been using GPS toolbox and GPS status to get locks but it doesn't hold. It will stay locked then lose it a minute later where as when I didn't mess with roms and was on stock it would be fine and be able to see my phone from anywhere. Right now I'm looking at it as I type and it says GPS on in green on one of the apps and 8 in view and 7 in use but its still blinking constantly and the accuracy is at 500 feet sometimes more which is totally unacceptable. Used to be within 40 ft or less than that before something totally screwed with my GPS. I'm really desperate now Max because I use my GPS to get around town as I have a horrible memory but don't want to take it back to Verizon to get a new one and shell out more money. I've tried a lot of steps up to and including going back to complete stock on the phone to know avail, its still screwed. I've cleared the A-GPS cache and re downloaded it from these apps but its still not 100% perfect where I need it. Would you happen to know what to do to get this thing in working order so I can use it again and not have it lose lock while I'm on the road like its been doing? Maybe if you have an unaltered gps.conf file you could copy the stuff in that file for me and paste it on an email so I can recreate my own and see if it helps. Its under the system/etc/gps.conf if you need to know where it is. I really need help and you guys are the only people that actually knows these phones inside and out that could possibly help me on this. Like I've said, I've tried everything I can think of, using GPS tools on the market, going back to stock, jumping from 3 different roms and even deleting the Google maps and re downloading it and nothing helps, but hopefully you can. Thank you for taking the time to read this long email as I tried to give as much detail to my problem as needed to help you help me.
-Nick
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
aldude345 said:
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
Click to expand...
Click to collapse
I've already tried going back to stock, and yes I do complete full wipes when going from ROM to ROM. Hence why I am so confused on what to do with my problem.
aldude345 said:
I have had this problem flashing to. I have found that going back stock fixes the problem. Also do you do data wipes and cache wipes too.
Click to expand...
Click to collapse
I should say do data wipe/cache wipe and the other cache wipe then bull battery and redownload stock
aldude345 said:
I should say do data wipe/cache wipe and the other cache wipe then bull battery and redownload stock
Click to expand...
Click to collapse
Already did all that
Metalhead520 said:
Already did all that
Click to expand...
Click to collapse
If you are using CWM then format system. Sounds more like a hardware problem as mine is working fine.
TAPPED in on my (now unlocked bootloader) Verizon S3
How long did u let GPS lock on
Sent from my SCH-I535 using xda premium
tdperry said:
If you are using CWM then format system. Sounds more like a hardware problem as mine is working fine.
TAPPED in on my (now unlocked bootloader) Verizon S3
Click to expand...
Click to collapse
I went back to stock unrooted so its just plain recovery with no advanced options like in CWR
bigdaddywong83 said:
How long did u let GPS lock on
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
It never really locked on, it would find a bunch of satellites, then drop them, then find them.......never does completely lock on, even with wifi on. Ive tried everything I can think of too, and even downloaded some other gps fixing tools on the market with no help.
My GPS is fried
I have done alot of troubleshooting and I believe I screwed up my phone. I went from Synergy to CM10 and then to cleanrom. While on cleanrom I noticed my GPS wouldnt lock. So I flashed Synergy (Fully Wiping Of Course) and still no GPS. So I odined to stock and relocked bootloader. Still no luck. I ran GPS fix GPS Status GPS AIDS and GPS test and I am still screwed. My GPS still wont lock. It always says searching for GPS. I left the Navi on last night all night with a destination set hoping it would lock and say the magical words I want to here like "turn left" but instead I woke up to searching... been wiping data and cache 3 times daily tryna get this fixed.
I had gps issues no matter what rom or type of wipe i did. I notice it started after the synergy release where the gps settings were modified and no matter what it never worked again.I reverted the phone completely back to stock and the same thing. I called Verizon and they sent me a new phone, no issues anymore.
ren274u said:
I had gps issues no matter what rom or type of wipe i did. I notice it started after the synergy release where the gps settings were modified and no matter what it never worked again.I reverted the phone completely back to stock and the same thing. I called Verizon and they sent me a new phone, no issues anymore.
Click to expand...
Click to collapse
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Zalithian said:
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Click to expand...
Click to collapse
No but after I flashed the factory kernel, radio, and rom I went into the recovery and did a wipe/data factory reset. That erased everything I had on the internal sd and set it back to stock. Still didn't work after that.
Zalithian said:
Did you try to reprovision? *2767*3855# (wipes everything on internal SD)
Click to expand...
Click to collapse
I know it wasn't directed towards me but I tried that number in the dialer and it did a different kind of factory reset than I've done myself, but the gps on my SGSIII is still screwed up. I've been sitting here for 10 mins waiting for it to find me and still nothing. I really don't want to have to send it back for another one, is there any other numbers I can do on the dialer to do something else? On Google Maps the icon to where Im supposed to be is grey and blinking so I don't think it sees the phone. I do rely on my gps for a lot so its bad that this isn't responding at all.
Metalhead520 said:
I know it wasn't directed towards me but I tried that number in the dialer and it did a different kind of factory reset than I've done myself, but the gps on my SGSIII is still screwed up. I've been sitting here for 10 mins waiting for it to find me and still nothing. I really don't want to have to send it back for another one, is there any other numbers I can do on the dialer to do something else? On Google Maps the icon to where Im supposed to be is grey and blinking so I don't think it sees the phone. I do rely on my gps for a lot so its bad that this isn't responding at all.
Click to expand...
Click to collapse
I didn't have to send it in and wait. I called them wednesday, it got here today (with their free shipping). Then you get 5 days to send in the original phone, they include a postage label and everything. No down time at all. Just make sure you completely set it back to stock before you send it.
ren274u said:
I didn't have to send it in and wait. I called them wednesday, it got here today (with their free shipping). Then you get 5 days to send in the original phone, they include a postage label and everything. No down time at all. Just make sure you completely set it back to stock before you send it.
Click to expand...
Click to collapse
Yeah its already back to stock, it seems faster after that reprovisioning but just wish the gps would work. Ill take it in my local Verzion store on monday to see what I can do about this. I just hope I don't get a SGSIII replacement that's already been tinkered with by someone else lol. I think my days of tinkering with phones myself are over since I don't want to go through this again
I also have the gps issues however I didnt restore back to stock.. anyway I bought my phone not directly from verizon I paid almost full retail price would they still take it for replacement or I have to go to samsung?
Samsung. And good luck with that. They are the worst. I had to get my nexus fixed and I sent it in 3 times for repair. They kept saying they fixed it and never did. after the third time i started screaming at them and they sent me a new one. hehehehe
GPS Woes =(
addictedhacks said:
I have done alot of troubleshooting and I believe I screwed up my phone. I went from Synergy to CM10 and then to cleanrom. While on cleanrom I noticed my GPS wouldnt lock. So I flashed Synergy (Fully Wiping Of Course) and still no GPS. So I odined to stock and relocked bootloader. Still no luck. I ran GPS fix GPS Status GPS AIDS and GPS test and I am still screwed. My GPS still wont lock. It always says searching for GPS. I left the Navi on last night all night with a destination set hoping it would lock and say the magical words I want to here like "turn left" but instead I woke up to searching... been wiping data and cache 3 times daily tryna get this fixed.
Click to expand...
Click to collapse
I have the same problem. I was running Synergy at the time I noticed it. It's really difficult to get Maps to lock, and seems to only work after GPS Test or GPS Status first get a lock (which each take up to 30 seconds typically).
I went COMPLETE stock to try fix it; total wipe, locked bootloader, no root, pure vanilla. Still couldn't get lock with Maps.
I'm trying a custom gps config file now to see if that helps.
Really wish someone would figure out what caused this and how to fix/revert it.
The original galaxy s had the worst GPS ever (or later version would initially work but get worse over time), but a dev (jt1334) for the samsung fascinate fixed it after 8 months by changing something in the kernel.
Hopefully some devs familiar with his work could look at what he did and see if there is something similar that could be done on the gs3

[Q] Many problems after Atrix 2 OTA ICS update

Hello everyone,
I upgraded my Atrix 2 (AT&T, no previous mods) to ICS the other day and it has been nothing but problems ever since. Anything I tried to open (dialer, apps, menu's) would take 30+ seconds, some would never open. The Play store download are crazy slow. For example I tried updating Youtube and after 15 minutes it was at 18%. People would call and I would try to answer, but it stopped ringing long before it would actually try to answer. I was getting random reboots. I decided to do a factory reset.
Although it would boot fine now, it was still really buggy and laggy. Most apps take a good 30 seconds to load. The menu's seem to respond fine and so does the dialer. The play store is the exact same, painfully slow. It doesn't matter if it is Wifi or 4g. Although the web browser is slow to load, web pages load relatively quickly. It does stop responding every minute or so and takes a good 15 seconds to continue.
I turned on "Show all ANR's" in the developer options. When it boots I get a barrage of non responding apps/services for the first 10 minutes, then it slows down. I still get random ones though. Homescreen quite often and "com.motorola.process.system" not responding. I turned on CPU usage in the developers options, but I'm not sure what the information means or what is acceptable/unacceptable. I compared the values/graphs to my wife's ICS tablet and hers are much lower. For example:
My Atrix 2: 5.72 / 6.28 / 6.76 (graph is 1/3 of the way across the screen, most of it is blue, graph jumps around)
Transformer Tablet: 0.0 / 0.06 / 0.06 (graph is almost non existant).
Motorola support told me that I cannot compare the graphs because the 2 ICS versions are different enough that the values could not be compared. Maybe, maybe not. All they offered was for me to send the phone in. I'm searching the web like crazy, but I think that the update is new enough where there isn't too much content on the subject yet.
Anyone have any ideas on what I can do/try? Any tips on how to troubleshoot the problem?
Thanks
Dustin
Try a factory reset.
Sent from my MB865 using xda premium
tmease1 said:
Try a factory reset.
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
I tried several times (as mentioned) and although it was an improvement from the original update, it still performs terribly.
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
MobileNick said:
You said you hadn't done any mods. I assume you also did the official OTA update to ICS? In that case, I'd take the phone back to AT&T and ask for a replacement. If you're within the warranty period, they should honor it since you didn't do any mods/flashing.
Click to expand...
Click to collapse
Your assumption is correct, it was the official OTA upgrade. If there isn't really anything I can do, then I might just take it in. Motorola wanted me to send it in but I can't be without a phone for 1 week +. Hopefully I can work it out at the store so I don't have to send it in.
It could be a rogue app. Do a factory reset and clear the dalvik cache too.then do not sign in to your google. See what happens.
Sent from my MB865 using xda app-developers app
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
RAD7 said:
In the initial days after the ICS OTA I faced a lot less severity of similar issue raised by you which does not occur now by itself but sometimes very rarely.
As a last resort charge up fully, since you are ok with factory reset do it once more & then reboot and ensure you do not touch any of the default developer options. Don't use any apps explicitly from your end at all besides your core dialler and mobile data/wi-fi (which will of course bring up any background syncs & programs associated with background data). After an hour's use go to running apps and post screen shots (if need be after scrolling down for additionally non visible programs on visible screen) & similarly do the exercise for cached apps & maybe it'll help someone more knowledgeable to give some inputs as it'll show exactly what apps initialize & are active by themselves. Also before all this, screenshot "ANR's" since you have it enabled at the moment and finally I assume you are non rooted (just to know).
Click to expand...
Click to collapse
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
dmroeder said:
I failed to get screen shots of the running services. The only way I could see a way to do it was take pictures with a camera and what I had handy only took blurry pictures.
I have made some sort of progress though. I did as you guys said, wiped it and basically did nothing with it for more than an hour.
I connected to WIFI and checked the web browser, works pretty well.
I put in a clean flash card and loaded music, the player works fine.
I eventually added an my personal and work email accounts, they work fine.
Sync'd my contacts with AT&T, still working fine.
The dialer, text messageing, preloaded apps all work fine.
As soon as I launch the play store and sign into my google account, it all goes down hill. Everything gets super slow and most things I'm trying to do temporarily stop responding. I wiped it again, re-did everything last night except my google account and it's now working fine again.
Click to expand...
Click to collapse
Since you mentioned Signing into Google play is issue, I am just thinking it could be because of the backup & restore option. Bu default Google allows to back up and restore your account. Its highly like you selected that too. There could some app which causing this issue. May be you can give a try without checking restore option....may not help out but just a thought...
That's a good suggestion sazhagianambi. I'll try that sometime today.
I let my phone run all day yesterday without signing into my google account. When I finally went to sign in I saw that check box... right after I hit sign in. I unchecked it, but I had already hit the sign in button so I think it was too late.
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
RAD7 said:
For taking screenshot, you have to press power & volume down button simultaneously. It works for sure. Google Play store is definitely acting slow on ICS but does not effect rest of my apps. I have noticed this whenever I update apps updates (I have disabled auto updates for all apps though & check manually) Everyone echoes the fact that do not go beyond class 6 SD's which is one thing you may want to consider (I am however using class 10 which is said to be a ticking time bomb & also it is mentioned never to install apps to SD card (which I do) but stay away from "Link2SD" & do not move apps marked with grey icon when it says movable. Avoid live widgets if possible. In any case it is recommended to reboot once in two days like how we do our computers to flush the ram and renew the system.
If yet your concern is so grave (& which it sounds) then by all means you should consider getting a replacement from AT&T if you are under warranty.
Click to expand...
Click to collapse
I eventually admitted defeat and called for a replacement. Unfortunately it showed up late and had to leave for a business trip. So I'm sure it's sitting on my porch right now. Oh well.
I appreciate everyone's input. I'm curious if it shows up with ICS on it or not.
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
meeotch said:
I am experiencing the exact same thing on mine. I also felt that the Google Play store was the issue... so much that I uninstalled it and re-installed the newest version from an apk off the web. I swear my phone ran smooth for a couple days. I was pumped. But then, the slowness returned. It's horrible. I just 'froze' the Play store with Titanium backup, and will see if that helps. If so, I'll report back.
Click to expand...
Click to collapse
I wonder if anyone has been having success with the update. I'd have to assume yes since it's still available for download.
I got home last night and my replacement phone has Gingerbread. I'm thinking about rooting it and backing it up then trying the update again.
atrix 2 malfunction with ICS OTA
dmroeder said:
Thanks RAD7 and cloudedhopes.
I went into the semi-local AT&T service store and they said that this is a known issue to them. They told me that they couldn't give me a new phone because all of their replacement Atrix 2's came in with ICS and they had to send them back. Supposedly there is a fix coming for it someday.
I will give your posts a shot here over the next few days and report back the results. Normally I'd do it tonight but it's also a business phone and I just need it to work for me until the weekend. Thanks for the help!
Click to expand...
Click to collapse
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
slowprocessor said:
Hi,
Did you say your local ATT retailer said there is a known "problem" with operating ICS on it...I have been soft bricked since the OTA update..I am not a programmer, and have been reading posts for weeks..overwhelmed. out of warranty, and moisture sensor positive, so I will get nothing from ATT, unless there is a recognized compatibility issue?
Anyway, If your retailer said so, maybe I can relay that to my local,
thanks,
Jason
Click to expand...
Click to collapse
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
dmroeder said:
It was our local AT&T service center (Portland, OR) that said it was a known issue (the guys at the retail store knew nothing). He knew exactly what I was talking about and said that he had gotten an email a couple of days before about the update. He also said that he would have swapped my phone out right then and there but he had to send all of their replacement phones back because they came with ICS.
I wasn't sure if he was serious or just yanking my chain. I find it pretty hard to believe that it would be such a wide spread issue and the update would still be available. They did replace my phone though. My replacement phone has been reminding me of it but I've been ignoring it.
Click to expand...
Click to collapse
Who replaced your phone ATT or Moto? I am having the same issue
Gloatingfungus said:
Who replaced your phone ATT or Moto? I am having the same issue
Click to expand...
Click to collapse
ATT. They sent me a new one and I sent my old one back after it arrived.
So I couldn't take it anymore, I got the update bug. This time I got all my pics and contacts backed up, factory reset, then OTA and it works like a Swiss Watch. I feel much better being on ICS now.

Phone randomly rebooting in pocket

I never had a random reboot on ICS now on JB I'm having it at least once a week...not a lot, I know but still something is not right. The last time this happened I tried looking further into it and the only thing I see that may be causing the issue is signal loss. I am 100% stock and have maybe 25 downloaded apps, if that. Is there an app for STOCK that will backup some of my data? I really don't think a factory reset will help but I'll give it a shot. Any other ideas? I freaking love this phone and this is my only complaint....would love to fix the problem. Thanks.
Here's a shot of the signal before the reboot.
Is it worth trying a factory reset? I feel the chances of it doing any good are very slim. Switch to a different modem?
Sent from my SCH-I535 using xda premium
I'm having the same issue, and a reset did not help.
Sent from my SCH-I535 using xda app-developers app
Thanks for the reply. As long as it does not get worse it's not a huge deal. Maybe the next update will fix it?
Sent from my SCH-I535 using xda premium
Not sure what the right word is (hotboot?) but today my phone rebooted (not fully) while I was using it. No fc's or freeze ups, just the reboot. I'm currently on the no wipe leak which ended up being the official ota.... Since the no wipe was modified would it make any sense to install the full wipe version to see if the problem is resolved?
Sent from my SCH-I535 using xda premium
Flashed full wipe via Odin. In case anyone else has this problem I will post back with results in a week or so.
Sent from my SCH-I535 using xda premium
I'm having the same issue. It seems that something is causing JellyBean-enabled SGS3's to just jump into "interrupt heaven". It's always a quick boot, never resets the "Up time" counter, and only takes a few seconds to get back to normal, but it's a real pain in the arse!
Any ideas what the culprit is, guys? I'm running a newly replaced (ordered it on January 2nd and the first thing it does was download and upgrade to JellyBean "VRBLK3" before I could even start get it loaded, basically as soon as I activated the phone, it started to download the OTA before I could even get to anything else). I know in my case I have a couple of mods installed - maybe one or more of these is common amongst those of us having issues? I have the "4x5 scrolling" mod and the "BLK3 Logo fix" mod that removes the stupid VZW drum-beating and pulsating display on boot-up. Other than that, my phone is rooted (using method involving loading the older ICS bootchain so you can install the latest CWM recovery), has CWM Touch 6.0.2.3 and that's about it, other than your usual rooted toolkit programs. Anything common to the rest of you?
Oh, by the way - I've already tried reformatting the cache, blowing away the dalvik cache and even a complete factory reset, which seems to make it less jumpy, but it always comes back within a day or two if not just a few hours.
I had the same problem with mine rebooting when I had very bad signal. Last Friday I did a factory reset then Odin to 4.0.4 and let the phone update to 4.1.1 and the problem seems to have gone away. I am not willing to call it cured yet, but it hasn't rebooted since. This went from where I was rebooting constantly all day long at work and when on the road in bad signal areas.
So far so good.
By the way, I looked EVERYWHERE and couldn't find anyone complaining of this earlier so I figured it had to be a bad download of the update.
It's something in Jelly Bean update itself. I tried booting my phone in "Safe Mode" - which only loads factory programs, and it still happens. I sure wish I could put a finger on anything in the way of a pattern, but - so far there's nothing I can single out that seems to make any difference. I'll do the system/factory reset and re-install everything one more time just to see if it helps.
Weird...
Factory reset (and everything else) - it still reboots
ratledge said:
It's something in Jelly Bean update itself. I tried booting my phone in "Safe Mode" - which only loads factory programs, and it still happens. I sure wish I could put a finger on anything in the way of a pattern, but - so far there's nothing I can single out that seems to make any difference. I'll do the system/factory reset and re-install everything one more time just to see if it helps.
Weird...
Click to expand...
Click to collapse
Well, something in a factory reset helps, but it doesn't last. First, just to be thorough, I used "ROM Manager" to 'fix permissions', then I did a complete flush of the system, removed the micro-SDXC card, did a format of the cache partition, flushed the Dalvik cache, then did a factory reset and reinstalled everything. I seemed to help for a while, but eventually it started to reboot randomly - sometimes when it was just sitting idle not even being used at all.
That indicates to me there's something funky in the JB (VRBLK3) firmware, especially since I was seeing reboots even while I was booted in safe mode, where nothing loads except factory-installed programs.
Fortunately, it never reboots while it's in recovery or download mode... :silly:
Ah, I forgot to note: this is the second phone that acts exactly the same way with the VRBLK3 (Jelly Bean) ROM update. Symptoms of the problem are identical, down to the spontaneous combustion that started this thread. Mine's not "in pocket" as per the OP, but - I don't think that has anything to do with it.
ratledge said:
Well, something in a factory reset helps, but it doesn't last. First, just to be thorough, I used "ROM Manager" to 'fix permissions', then I did a complete flush of the system, removed the micro-SDXC card, did a format of the cache partition, flushed the Dalvik cache, then did a factory reset and reinstalled everything. I seemed to help for a while, but eventually it started to reboot randomly - sometimes when it was just sitting idle not even being used at all.
That indicates to me there's something funky in the JB (VRBLK3) firmware, especially since I was seeing reboots even while I was booted in safe mode, where nothing loads except factory-installed programs.
Fortunately, it never reboots while it's in recovery or download mode... :silly:
Ah, I forgot to note: this is the second phone that acts exactly the same way with the VRBLK3 (Jelly Bean) ROM update. Symptoms of the problem are identical, down to the spontaneous combustion that started this thread. Mine's not "in pocket" as per the OP, but - I don't think that has anything to do with it.
Click to expand...
Click to collapse
Thanks for thoroughly trying different things to try and figure out the issue. Your problem seems worse than mine... I was getting reboots every few days. All day today was fine after installing full wipe but that's not a thorough test for what I was experiencing.
Sent from my SCH-I535 using xda premium
Ryno77 said:
Thanks for thoroughly trying different things to try and figure out the issue. Your problem seems worse than mine... I was getting reboots every few days. All day today was fine after installing full wipe but that's not a thorough test for what I was experiencing.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
You could also try getting a new sim from Verizon to see if that helps with connectivity to towers. You've already Odin flashed stock images and wiped pretty much everything significant at that.
New SIM?
SlimSnoopOS said:
You could also try getting a new sim from Verizon to see if that helps with connectivity to towers. You've already Odin flashed stock images and wiped pretty much everything significant at that.
Click to expand...
Click to collapse
Well, unfortunately I've done that - twice in the past ten days, the latest one came Tuesday afternoon. No change, still just reboots while I'm not even using the phone, and it's not the phone, it's the software. I can't say for absolute certain that it is in the VRBLK3 / JB code, but I can say for sure it _is_ something I am running, but the fact that it does reboot in safe mode indicates it's not anything downloaded or added to the base system as shipped.
ratledge said:
It's something in Jelly Bean update itself. I tried booting my phone in "Safe Mode" - which only loads factory programs, and it still happens. I sure wish I could put a finger on anything in the way of a pattern, but - so far there's nothing I can single out that seems to make any difference. I'll do the system/factory reset and re-install everything one more time just to see if it helps.
Weird...
Click to expand...
Click to collapse
Irrelevant question -- can't help my curiosity. How is it that you're on your 6th GS3? You get a new one every month?
6 Pebble Blue 32MB phones in about 8 months
jaymattt said:
Irrelevant question -- can't help my curiosity. How is it that you're on your 6th GS3? You get a new one every month?
Click to expand...
Click to collapse
Heheh... Well, I got one on "day 1" by pre-ordering it from Verizon, after two months the power button fell off. They sent me a "CLN" one, it lasted ten days and started randomly rebooting (even if reloaded with 'virgin' unrooted OS), the third (another "CLN") was delivered with no power button and the volume rocker fell off while I was taking it out of the box. At that point, I got kind of pizzed and did the 'good customer for 10 years' and elevated it through three levels until I finally got them to ship me a brand new one. That one lasted two months until my wife left it on top of my car and I backed over it in my driveway. I used my Asurion (insurance) to get #5, which arrived rebooting from the moment I started it up. Within a few days after monkeying around with their tech support (they ain't the brightest bulbs - instructions include "remove the battery and dial yourself and hit the 'Send' key three times" - not kidding) I managed to get #6 shipped out, and it's first act of life was to suck down the VRBL3 (Jellybean) software update and I've mucked around with it for two weeks, tried loading it with various combinations of "No Wipe" and "Factory Reset" versions of VRBLK3, removed a bunch of programs I've had installed but never really used and it still just vibrates about once an hour (and it's totally random, sometimes lasts 6 hours, sometimes 6 minutes before rebooting), jumps to the "warm/quick start" and recycles without resetting the "time up" counter. I'm thinking it's something I fed it (i.e. a nasty program or interaction between programs) - but I've come up empty-handed so far as running it to ground.
Does anyone have any knowledge of known interactions or "bad programs" that just don't play well together under JB?
Sadly my friend, you need CLN #7. Nothing here is going to resolve that.
Sent from my SCH-I535 using xda app-developers app
SlimSnoopOS said:
Sadly my friend, you need CLN #7. Nothing here is going to resolve that.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Well, normally - I would agree. But this makes three phones that act exactly the same in a row. The first of which was my 2nd "New" GS3, updated OTA to Jellybean - which immediately started the rolling reboots. The problem with the "CLN" phones are that they were all defective in one way or another, or they wouldn't be recertified. I don't really think VZW does a good job recertifying these phones, there are just too many of them coming out every single day, and - lord knows Asurion probably is behind that curve. :silly:
All three phones have been identical in their behavior - "down to the letter" since VRBLK3 was released. :fingers-crossed:
Question: now that I've used my insurance, do I _have_ to go back to Asurion for replacement, or since I'm still in my first year, will VerizonWireless entertain sending me another? It seems like reading the information that comes with the Asurion phones, they are the ones that are now guaranteeing my phone for a full year from the time it was sent (that would be this past Monday).
The phone has an Asurion sticker inside it, not a VZW one...
And the winner is: battery replacement. Every single VZW marked battery causes it to reboot, but a plain old Samsung battery (made in Korea - I've noticed almost all the VZW branded SKUs are made in China) works 100% and gives me an average of 12 hours moderate usage. The batteries I had from previous phones, VZW and Asurion all have the Verizon markings on them, and every single one of them causes it to reboot. This new one I got today straight from Samsung does not.
Curious, huh? I have one out of five batteries with VZW markings, and it does the same as the other four "made in China" ones. You've gotta wonder...
Glad you found a fix. Is it possible the new battery is slightly larger? Wondering if the old batteries were maybe a bit loose.
Sent from my SCH-I535 using xda premium

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