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Hello everyone,
I got my Captivate yesterday shipped from letstalk.com. Everything with it has been working well, except I don't get a data connection with it at all, except WiFi.
As instructed by the sticker on the box the sim I am using is from my old phone, a Samsung SGH-A707 flip phone. The sim is a little over two years old. When the sim is in that phone, I get a 3G icon immediately.
I have tried turning the phone off, leaving it for several minutes, turning it back on again. Also removing the battery.
When I go to Settings, Wireless and Networks, Mobile Networks, Access Point Names, I see ATT WAP listed. I have tried adding another Access Point Network based on settings seen elsewhere in this forum which differed slightly by specifying a username and password, and not having the proxy and port set. But selecting this other APN has no change.
When I go to Network Operators all I see is an unselectable 'Default Setup' item. Others have reported seeing network connection information there, can anyone confirm on their Captivate?
Checking or unchecking 'Data roaming' does not seem to have any effect.
Under Settings, About Phone, Status the Mobile Network Type is listed as 'HSDPA' but Mobile Network State is 'Disconnected'.
LetsTalk are sending me a new SIM to try, but since I get a 3G connection on my old phone my suspicion is that this is a phone problem.
Does anyone have any other ideas though? Any help would be much appreciated.
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
radi0chik said:
Wow well you found something I hadn't yet. There was some talk about whether the captivate did hsdpa or not.. and according to the setting you looked at, it does. In that setting does it show your network is on aT&T? You shouldn't have to create a new APN, the default one should work. Sure you don't have the phone in airplane mode? I'm sure that's a stupid question, just asking.
Click to expand...
Click to collapse
Yeah it shows AT&T under Network.
Nope, not in airplane mode, but thanks for checking, I'd rather you'd assume I was stupid than not ask me the question!
YellowGTO said:
If you don't have a 3G sim card I hear 3G wont work. You can get a new sim from ATT for free. Oh and about hsdpa ATT disables that Icon and uses a 3G one. I seen a test somewhere with two dif phones one with a 3G icon and one with the H getting the same speeds.
Click to expand...
Click to collapse
It is a 3G sim, at least that's what it is labeled as. Like I said I (apparently) got a 3G signal on my old phone. And a new sim is on the way.
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
labbu63 said:
on the sim does it say 3G with flames around it lol (thats how my last sim was and it was 3G)
Click to expand...
Click to collapse
That's the one, flames and 3G.
jiayi345 said:
I went to the ATT store to get my captivate. I had an old sim ATT logo with flames that worked in a N1, N97, Bold 9700 and iPhone. I too showed no 3G. They had to replace my sim and it started working. They couldn't explain it.
-JChao
Click to expand...
Click to collapse
Great, that gives me some hope the new sim that is on the way could fix it, thanks!
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Did you find a solution for this? I'm having the exact same problem with my Captivate. No 3G icon and no packet data connection or mms. When I try to go to a page it immediately gives me the "not found: check your data connection" page, and when I try to send a mms, the 3G icon appears like if it was trying to connect and send it and then disappears when the message fails to send.
I just updated to 2.2 today and I no longer have 3G as well.
just an FYI as long as wifi is turned on you will not see the 3g icon.
I have noticed that when you turn wifi off you generally will not see the 3g icon until you do something with the phone that requires data connections
Turn off wifi and try opening a website via browser...the 3G icon should pop-up automatically at that point
scottlinux said:
I had this problem as well. This fix worked for me:
Settings > Wireless and network > Mobile Networks
Check both boxes
- Use packet data
- Data roaming
ATT / Captivate Android 2.2
Hope this helps,
Click to expand...
Click to collapse
Hello sir, I tried this and now i have 3G(icon popped up and internet/mms works) but am i incurring roaming charges?
For me even that's not working, I think my stupid phone is broken.
When I got a refub'ed Captivate for my partner via AT&T online store since it was only $49, I followed the instructions that came on the box, and everything worked except no 3G/data. So thinking that it might be because of a refurb'ed unit, I called AT&T. They told me to bring it into a corp office store. Fortunately, there's one right down the street from me. I took it in, they fiddled with it for about an hour, including swapping 3 different SIMs, and told me that it was a defective phone. I asked then how do I get a replacement. The rep told me to contact cust service for them to ship a replacement out and it'll include instruction to ship the defective one back since they can't replace refurb unit there at the store. So I went out to my car, called the cust service. The cust service rep told me that I have to send the defective one in first before they'll send me a replacement. I got angry and I went right back in the store, grabbed the rep that was helping me out and told him to please talk to the cust service rep to work things out because I'm not leaving the store until it's resolved. So they talked on the phone for about another 30 min. Then they hung up. The rep fiddled with it for another min, then handed me the phone and the 3G/data was working. Appearantly it was the way that the phone was registered with the system, something was out of whack and 3G/data was not available for that phone line. I then recalled that when I ordered the phone from AT&T, I got an email with instructions that I had to follow, which I did, then I followed the instructions that came with the box. I didn't think much at the time, but it seems like the instruction was telling to do the same thing as the email's instruction was except it was via a slightly different way. So I think I might have inadvertly register the phone twice. In any case, when that happens, 3G/data is not available and yet, the reps checking in the system found the account was setup correctly with the proper plans, changed plans, swapped SIMs, and came to the conclusion of defective phone when the phone was perfectly fine. I don't know if this will help any one. But if your phone is not flashed or rooted, you might want to have AT&T check your account and phone registration.
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
you just replied to a thread 5 months dead..
Thank you for updating.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Click to expand...
Click to collapse
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
TRusselo said:
you just replied to a thread 5 months dead..
Click to expand...
Click to collapse
...and, it looks like someone found it useful.. Five months, or five days, or five minutes.. If it isn't helping, why say anything at all?
roguegrl said:
Worked like a charm on my Samsung Vibrant S on Virigin ... this gem of a tip shall be remembered. This started yesterday on the road when data was needed for a work emergency. If only I'd known it then. :-(
Now to fix the Wi-fi from turning itself on and off of it's own free will. *sigh*
Thanks for posting on an old post Sreenadh. You saved the day!
Click to expand...
Click to collapse
Hey Guys ok so i am with Rogers in Toronto...I flashed it to stock but have flashed it using AT&T stock (Dont ask why) and now i am unable to use my data... Any help would be greatly appreciated...i am able to use my phone with no issues....
Got my 3G back.
Sreenadh said:
Go to Settings -> Wireless and network -> Mobile networks -> Access Point Names. Inside that option go to Menu -> Reset to default. (Reboot your phone)
Worked for me, i have a samsung captivate thats rooted running on 2.2 froyo and i was deleting some user data,believe it was dialer data (do not delete that, it also deletes your texts) and i all of a sudden my internet stopped working,i tried every setting and i even think there weren't any APN in the list of APNs because of deleting rampage, so i reset my phone and after that i reset the APN back to default settings and rebooted my phone and it worked. For some of you guys, if it still has an APN(the cingular one) in the list of APNs then all you have to do is reset it back to default by clicking menu with the menu button on your phone and click reset. It should work.
Click to expand...
Click to collapse
Dude, thank you so much !
I have a Samsung Galaxy Gio on the Telus network. The phone is rooted and unlocked. (was originally with Bell)
I am unable to send text sms messages with Data Packets (aka Data) ON.
IF I turn Data Packets (Data) OFF I can send no problem, as well as when I put WIFI on (Which also deactivates Data)
When I attempt to send it simply says "FAILED"
Things I have tried:
I have contacted my service provider, they have tried to trace my failed SMS messages and cannot see them on their side.
I have tried changing and re-entering the SMSC #.
Performed a factory reset
Reflashed factory ROM
Placed a Rogers SIM in the phone and was able to send without issue
Placed a Bell SIM in the phone and was able to send without issue
Placed my SIM in 3 other phones (Google Phone, BB Bold, Iphone 3GS) and was able to send without issue
Tried Apps - GO SMS PRO and Handcent
It seems that there is a compatibility problem with Samsung GIO and the Telus network.
All other features work flawlessly, I can receive texts and surf without issue.
Any help you can offer is greatly appreciated.
Thanks in advance.
Found a person on another forum with the same phone from the Bell network unlocked, working on Telus with both DATA and OUTGOING SMS Text messages.
So I know its not all Samsung Gio phones that are effected.
So either my phone has a unique glitch or the network where I am isn't acting the same way.
Any help/suggestions are appreciated.
Did you ever consider that your SIM card could have a problem?
Tried my SIM card in other phones and works fine, can send texts with data on.
Does that rule out the SIM card or could the sim card be defective only in certain types of phones?
Darkshado said:
Did you ever consider that your SIM card could have a problem?
Click to expand...
Click to collapse
Any other ideas on why Data would effectively block SMS Text messages from leaving the phone?
Are you certain you have sufficient signal?
Is it definately SMS and not MMS your trying to send?
Might be worth checking your APN settings.
Had you checked your message settings in your phone? Had you checked whether the service number in your phone is proper or not? It will be also an default if you don't enter proper messaging center number, it could be also an reason that your messages are to be shown failed.
hawkerpaul said:
Are you certain you have sufficient signal?
Is it definately SMS and not MMS your trying to send?
Might be worth checking your APN settings.
Click to expand...
Click to collapse
I am certain I have sufficient signal. After receving a "FAILED TO SEND" while DATA is ON I can turn data off and click and hold on the message and hit RESEND and the message sends fine.
Definately SMS - MMS works fine.
I have checked APN settings.
What I did notice about the APN settings is that Telus incorporates both data and MMS into 1 APN. My friend on Rogers has 2 separate APN settings for MMS and Data however I don't see how that would affect anything.
angelinaS31 said:
Had you checked your message settings in your phone? Had you checked whether the service number in your phone is proper or not? It will be also an default if you don't enter proper messaging center number, it could be also an reason that your messages are to be shown failed.
Click to expand...
Click to collapse
Yes I have auto-updated the Service #, manually inputted it in both decimal and hexidecimal, and changed to a backup service # that Telus provided for me.
Still unable to send.
I am having the same issue. I have this phone with a Telus SIM. Help!
Same problem Sasktel
Same problem with text message on sasktel with gio
no solution yet
help
I did not test this myself. (I have data of cose i have no internet for my phone) But sometime my phone wont send a sms. It keeps waiting. And i see the signal is gone. After i restart the phone the message is sms send and my signal is back.
Firware issue
I work for a tele communications company and we are seeing an increase of this situation for the gio as of Monday on our networks. It is the firmware that is preventing the phone from sending the messages. The problem has been flaged and submitted to samsung/android. They would have to perform an upgrade to the software on the devices.
Not all phones are affected the easiest way to check if your phone may have this issue is to check the plan on the phone. Under settings in about phone, bottom of the page, if you get GINGERBREAD.MUGKG3 than it will be this issue.
This is not a network related issue but firmware. It may be an inconvienence to swith data off and on but sit tight and wait for an update. Hopefully Samsung/Android find a solution soon.
After the black update, I lost the ability to send and receive MMS on my Unlocked Lumia 1020 on T-Mobile USA network. I've entered the fast.t-mobile.com APN settings on both Internet and MMS, I have 4G LTE internet working, but MMS still does not work.
Before there was a Nokia app that auto configured this for me. I can't seem to find this after the Black update, or it is baked into the system now, but for the life of me, I cannot get the MMS working with the APN settings I have. Tried both epc and fast.
neilkarunatilaka said:
After the black update, I lost the ability to send and receive MMS on my Unlocked Lumia 1020 on T-Mobile USA network. I've entered the fast.t-mobile.com APN settings on both Internet and MMS, I have 4G LTE internet working, but MMS still does not work.
Before there was a Nokia app that auto configured this for me. I can't seem to find this after the Black update, or it is baked into the system now, but for the life of me, I cannot get the MMS working with the APN settings I have. Tried both epc and fast.
Click to expand...
Click to collapse
Same...I have the access point app installed (becomes a system setting no way to remove..) no MMS since black was working perfectly prior to.
lstrike said:
Same...I have the access point app installed (becomes a system setting no way to remove..) no MMS since black was working perfectly prior to.
Click to expand...
Click to collapse
I'll be going into my local T-Mobile store later today, hopefully I can get an answer from them.
I got mine working.
OK so with the access point app installed what I did was install a manual APN outside that settings app. I went to settings > cellular and pressed the add MMS APN.
Once I set it up I was able to send but not receive. Just use the APN settings available pretty much anywhere for T-Mobile. After that remove the settings all together and reboot.
I guess the APN app setting kicks in again and viola. Worked for me anyways. Hope it works for everyone else.
Sent from my C6903 using Tapatalk
lstrike said:
I got mine working.
OK so with the access point app installed what I did was install a manual APN outside that settings app. I went to settings > cellular and pressed the add MMS APN.
Once I set it up I was able to send but not receive. Just use the APN settings available pretty much anywhere for T-Mobile. After that remove the settings all together and reboot.
I guess the APN app setting kicks in again and viola. Worked for me anyways. Hope it works for everyone else.
Sent from my C6903 using Tapatalk
Click to expand...
Click to collapse
Had to do it twice, but your right, it worked! Sweet
neilkarunatilaka said:
Had to do it twice, but your right, it worked! Sweet
Click to expand...
Click to collapse
Awesome! Glad I could help ya out! Hey I ain't to proud to beg, how about a thanks! I've been here for 100 years and only have one! LOL
What model do you guys have I want to purchase a 1020 but lost on what model to buy for T-Mobile use ?
Sent from my GT-I9505G using XDA Premium 4 mobile app
Hello all,
I flashed my girlfriend's Sprint S5 with Lineage OS recently without a hitch, all services working perfectly. We ended up traveling, so she went to Sprint to set up a temporary international roaming plan. Everything was completely as expected abroad. When we got back, her phone would not send SMS messages.
We tried the usual airplane mode and such, and to no avail. Assuming something was wrong with the network configuration from travelling, we reset network settings. Didn't work. I then decided to just do a full wipe and re-flash of Lineage OS. Still doesn't work. I then resorted to going back to the stock TouchWiz ROM from Sprint. At that point, under the stock ROM, SMS were sending. Out of curiosity, we flashed back Lineage OS, and SMS will again not send. We noticed that if the SIM card is removed, SMS will send, but the phone would not be able to access 4G LTE. We also confirmed with Sprint that there are no restrictions on the account.
What could be causing this to occur only on custom Roms? Do we need to do a PRL update? If so, how does that work on stock Android?
Thanks in advance!
S5 sprint No outbound sms
I've had this problem for weeks....So far the only solution is using Google voice app....
I'm using LOS 7.1.1 20170207 kltespr nightly, LTE SMS can only receive, sending doesn't work. Only 3G SMS works.
Things I noticed:
Settings -> About Phone -> Status -> IMEI Information. When on 3G, all information is displayed here, when on LTE, only IMEI and IMEI SV is displayed, there's no PRL/MIN/MEID/ICCID anywhere, not even disabled or greyed out, just hidden completely.
ICCID also shows DUMMY_NV_ICC_SERIAL instead of the actual ICCID.
Same experience for me, I've been trying to find a workaround for over a month with no success. Alternative text messaging apps seem to work, but I don't trust 3rd parties with my SMS.
Unable to send SMS
Mike.
Which third party SMS app are you getting to work? Besides Google voice I have had no luck with any third party app?
I'm having the same issue. I'm on Resurrection ROM which is based on Lineage. Since update I can't send SMS at all other than via Google Voice. I can receive SMS and I can send/receive MMS.
I did find that if I change to 3g only for my network settings, I can send SMS. But then of course I don't get LTE data speeds for everything else. So the issue for me at least is tied specifically to LTE. Wondering if there is an APN or other setting I can change that would fix this but so far no luck finding anything.
Bug reported since 01/28
https://jira.lineageos.org/browse/BUGBASH-37
I've run into the same problem or similar. If I set my preferred network type to GLOBAL then I can send and receive SMS/MMS messages but I'm forced to either Roaming LTE or 3G. It's often stuck in 3G after a drive for any distance. If I force it to LTE, then SMS/MMS stops working and I can't place or receive calls either but the network will show up as LTE and Sprint.
To get there from Settings Home -> More (under Wireless and Networks) -> Cellular networks -> Preferred network type -> Choose Global.
Sometimes I can force it back to LTE but roaming if I switch temporarily to LTE then once it connects switch back to Global. Occasionally I have to put it in airplane mode to get the radios to reset and connect but some combo of switching network type and ending up in global and switching into and back from airplane will do the trick.
YMMV of course.
one way I fix it temporarily is to:
cell networks - carrier settings, let it crash
go in again and let it find your carrier
once connected, make a phone call at least to get it ringing
I can then make sms mms.
it's a rediculous work around but it works for me every time
SMS Sending Problem with Lineage 14.1 (31.07.2017)
Heyy
I'm not able to send sms from SIM 1 but can send sms from SIM 2 in Lenovo A6020a46 (2GB) on Lineage 14.1 (31.07.2017).
The same SIM is working good in another roms and Calling + Internet are working properly.
After dialing *#*#4636#*#* in Phone Information - SMSC Refresh then it appeared "Phone no.", 456 and I pressed Update.
But there was no process for saving or updating. Then I reentered in Phone Information but SMSC Shows blank.
What to do??? anybody help in this matter will be immensely appreciated.
Dilpreet Sidhu
I made this file using Odin with the steps from here. I flashed the file, set the connection to LTE aand it worked. https://forum.xda-developers.com/showpost.php?p=71582847&postcount=5908
To fix this issue with having LTE signal and sending SMS at the same time you have to open EnginneringMode app (or *#*#3646663#*#*) and check 'Sms over Sgs support' in Misc Feature Config tab.
Doesn't work because nothing comes up entering the code. Any idea?
2ISAB said:
Doesn't work because nothing comes up entering the code. Any idea?
Click to expand...
Click to collapse
If that code doesn't work for you, try to find an app called Engineering Mode MTK. Unfortunately I cannot attach any screenshots yet (I got less than 10 posts).
fix
there is an option in network settings (enhanced 4G LTE mode for comunications etc) i disabled that option and messaging works fine now. before unchecking this option i could only send sms only with phone on 3g mode, now it works fine. i think this option is for hd voice calls via 4g lte.
I see this is an old problem and I´m having the same problem. I can receive SMS, but I can´t send.
But to add to that, I couldn´t connect at all with my previous carrier and changed carrier after which I can use data, call and send SMS. I still can´t receive SMS.
When I send an MMS message my signal indicator shows data connected and with good signal but Chrome says my device is offline. Has anyone else encountered this issue and know how to fix it?
Edit #1: Why is MMS in it's own seperate APN in the settings I added the MMS into the APN for data and it may be fixed. Why would the default be wrong?
Edit #2: Added screenshots of APN & I T-Mobile is my carrier.
Edit #3: Forgot to mention I'm in the U.S. with a MHA-L29C636, still not fixed
[url]https://drive.google.com/open?id=0BwJk1tarEgzZdXdzLS1zTUVYM1E[/URL]
[url]https://drive.google.com/open?id=0BwJk1tarEgzZMEtESjlmaWtCVXc[/URL]
[url]https://drive.google.com/open?id=0BwJk1tarEgzZWmFBd202T2JhVzA[/URL]
Nobody has anything to say?
Not sure if this is relevant to your issue. My experience here on Vodafone in Australia is that when I receive an MMS, I have to turn off my WiFi and turn on mobile data, and then the MMS content will load. I assume it would be the same if I tried to send an MMS.
MeeMk said:
Not sure if this is relevant to your issue. My experience here on Vodafone in Australia is that when I receive an MMS, I have to turn off my WiFi and turn on mobile data, and then the MMS content will load. I assume it would be the same if I tried to send an MMS.
Click to expand...
Click to collapse
I have the same exact issue as these people who also have T-Mobile. Not quite the same as yours mine doesn't work even when connected to WiFi.
Hi to all. I am on Tmobile USA. On L29C636 rebranded from Chinese. Had the same exact issue with Mms after resting the device. So it happens after a reset. I solved the issue by deleting the APN and Mms settings and entered a complete new one based on Tmobile settings. Honestly it's the same but for some reason that's how it worked for me. By the way I had issues with native SMS mms app on the phone from day one. So I am using Textra and that was another work around for the Mms. Good luck
invensmaster said:
Hi to all. I am on Tmobile USA. On L29C636 rebranded from Chinese. Had the same exact issue with Mms after resting the device. So it happens after a reset. I solved the issue by deleting the APN and Mms settings and entered a complete new one based on Tmobile settings. Honestly it's the same but for some reason that's how it worked for me. By the way I had issues with native SMS mms app on the phone from day one. So I am using Textra and that was another work around for the Mms. Good luck
Click to expand...
Click to collapse
This gives me hope can you please screenshot your APN settings so I can test this solution?
Honestly I had this phone for almost 3 months and all the issues i had I was able to solve form the form here. So don't loose hope. Here is the shot u requested. In general it's the same