I have a Samsung Galaxy Gio on the Telus network. The phone is rooted and unlocked. (was originally with Bell)
I am unable to send text sms messages with Data Packets (aka Data) ON.
IF I turn Data Packets (Data) OFF I can send no problem, as well as when I put WIFI on (Which also deactivates Data)
When I attempt to send it simply says "FAILED"
Things I have tried:
I have contacted my service provider, they have tried to trace my failed SMS messages and cannot see them on their side.
I have tried changing and re-entering the SMSC #.
Performed a factory reset
Reflashed factory ROM
Placed a Rogers SIM in the phone and was able to send without issue
Placed a Bell SIM in the phone and was able to send without issue
Placed my SIM in 3 other phones (Google Phone, BB Bold, Iphone 3GS) and was able to send without issue
Tried Apps - GO SMS PRO and Handcent
It seems that there is a compatibility problem with Samsung GIO and the Telus network.
All other features work flawlessly, I can receive texts and surf without issue.
Any help you can offer is greatly appreciated.
Thanks in advance.
Found a person on another forum with the same phone from the Bell network unlocked, working on Telus with both DATA and OUTGOING SMS Text messages.
So I know its not all Samsung Gio phones that are effected.
So either my phone has a unique glitch or the network where I am isn't acting the same way.
Any help/suggestions are appreciated.
Did you ever consider that your SIM card could have a problem?
Tried my SIM card in other phones and works fine, can send texts with data on.
Does that rule out the SIM card or could the sim card be defective only in certain types of phones?
Darkshado said:
Did you ever consider that your SIM card could have a problem?
Click to expand...
Click to collapse
Any other ideas on why Data would effectively block SMS Text messages from leaving the phone?
Are you certain you have sufficient signal?
Is it definately SMS and not MMS your trying to send?
Might be worth checking your APN settings.
Had you checked your message settings in your phone? Had you checked whether the service number in your phone is proper or not? It will be also an default if you don't enter proper messaging center number, it could be also an reason that your messages are to be shown failed.
hawkerpaul said:
Are you certain you have sufficient signal?
Is it definately SMS and not MMS your trying to send?
Might be worth checking your APN settings.
Click to expand...
Click to collapse
I am certain I have sufficient signal. After receving a "FAILED TO SEND" while DATA is ON I can turn data off and click and hold on the message and hit RESEND and the message sends fine.
Definately SMS - MMS works fine.
I have checked APN settings.
What I did notice about the APN settings is that Telus incorporates both data and MMS into 1 APN. My friend on Rogers has 2 separate APN settings for MMS and Data however I don't see how that would affect anything.
angelinaS31 said:
Had you checked your message settings in your phone? Had you checked whether the service number in your phone is proper or not? It will be also an default if you don't enter proper messaging center number, it could be also an reason that your messages are to be shown failed.
Click to expand...
Click to collapse
Yes I have auto-updated the Service #, manually inputted it in both decimal and hexidecimal, and changed to a backup service # that Telus provided for me.
Still unable to send.
I am having the same issue. I have this phone with a Telus SIM. Help!
Same problem Sasktel
Same problem with text message on sasktel with gio
no solution yet
help
I did not test this myself. (I have data of cose i have no internet for my phone) But sometime my phone wont send a sms. It keeps waiting. And i see the signal is gone. After i restart the phone the message is sms send and my signal is back.
Firware issue
I work for a tele communications company and we are seeing an increase of this situation for the gio as of Monday on our networks. It is the firmware that is preventing the phone from sending the messages. The problem has been flaged and submitted to samsung/android. They would have to perform an upgrade to the software on the devices.
Not all phones are affected the easiest way to check if your phone may have this issue is to check the plan on the phone. Under settings in about phone, bottom of the page, if you get GINGERBREAD.MUGKG3 than it will be this issue.
This is not a network related issue but firmware. It may be an inconvienence to swith data off and on but sit tight and wait for an update. Hopefully Samsung/Android find a solution soon.
Related
Whenever I receive a text with pictures, it displays a downloading bar. When i click on it, it turns into a "downloading" and nothing happens. I've talked with customer support and they've suggested to add the apn on their site even though the phone already came with it by default. I don't have a data plan yet, so I'm not sure if this might be the problem. Any ideas?
Bump, anyone have this trouble also?
Tried calling for custom support, used the right settings for APN. Still cannot send pictures.
Data plan
Well, MMS does use the data and if you dont have a data plan and you are on prepaid service, you might not be able to use data at all. I'm pretty sure that in Mobilicity's case, the data used by MMS is just counted out of your data plan, its not a sepperate MMS messaging charge or anything like that. Also, make sure you have the correct APN settings, they have it on their website.
I do have the correct APN settings, MOWAP and MOMMS as detailed here.
Mobilicity has MMS for all their plans, regardless of data plan. That was exactly my first assumption that since I did not have a data plan, that pictures were not sending or receiving through.
Anyone have a nexus s with mobilicity experiencing the same problem? I've been calling custom support 6 times now, being asked to visit a local dealer, to a warranty support dealer, to back to the customer support help, and then to the samsung customer support. I've been going in circles, tried using a "demo" sim card in one of the mobilicity dealer place, no fix.
I don't have data plan. i can receive and sent mms
my settings
Name- T-Mobile US
apn- wap.voicestream.com
proxy 216.155.165.050
port 8080
mmsc- htpp://mms.msg.eng.t-mobile.com/mms/wapenc
mms proxy 216.155.165.050
mms port 8080
mcc 310
mnc 260
in order to receive or sent mms you have to check "data enabled "
Well, I got my problem fixed! Apparently you DO need a data plan to receive pictures over mms. The plan states that phones can receive them without the data plan, but smartphones handles pictures differently than regular phones.
I tested out at one of the local stores, and it works. Not sure if like you said, I just need to have "data" on, or actually have the data plan. I'll try the first when my month runs out. Thanks!
Sorry for the bump but i thought it would be better than creating a new thread for the same problem. anyhow, I've recently picked up a nexus s from mobi (with the $25 data plan) and im having problems with the MMS. I usually get a message with the size details, and a "download" button, same problem as you had, it changes to "downloading", then nothing happens.
If i scroll up in the conversation so that the "downloading" button disappears, then scroll down, it's just back to "download." Sometimes (maybe 10% of the time), the message will come up as it should, with no "download" button, the picture just shows up.
ive double and triple checked that the APN settings are 100% correct, so that can't be the problem. I manually updated to the official release of ICS 4.0.3 (from this thread) last night, but it didnt work before either (came stock with 2.3.4) Sorry for the life story, but thanks for any help.
Help request: LTE Data works,"no service" otherwise. IMEI/number, but no texts/calls.
Software: Android 5.0.1 Skydragon M8 v2.0 Sense 7
Many people have posted issues with LTE where their cellular signal was fine for "2G" functions like calls and texts.
I'm having the opposite problem. After leaving airplane mode (landing at an airport today), I have a "No Service" message in the status bar drop down (notification tray), and the Settings>Network information page shows "Not Registered." However, I do have an IMEI (see details below). However, LTE data works perfectly fine.
I've obviously tried changing the settings in Settings>Mobile Data (preferred network to Global / LTE / LTE/legacy 3GPP mode) connection type global/auto/LTE/etc), to no avail. If LTE is connected it works flawlessly, but I cannot make calls or texts, and show not registered on the network. Data roaming is set to deny, but even allowing roaming does not change the situation.
Before this happened, I HAD gone through all the XTended Settings, and even 'looked' at (but did NOT change) some advanced settings pages, including the 'hidden' HTC network info page ( *#*#4636#*#* ). Again, however, I didn't change anything -- unless by accident?!
Does this sound familiar to anyone? Anyone know if I may have inadvertently changed something and can change it back (a setting that would persist in the hardware through NANDROID restores and factory resets...). Or, any other advice to restore the cellular service connection to normal?
I've tried a full NANDROID restore (multiple times) to a working copy, and a factory reset. I have limited access to a PC since I'm traveling, so re-flashing the VZW firmware or stock recovery or lollipop/verizon RUU would be challenging.
I did spend a good 45 minutes (at a library, my only PC access!) searching the forums and web, but to no avail.
Settings information:
OPperator Name: Verizon
Signal Strength -114 (I've had better but still have the same issues)
Mobile Network type: LTE
Service state: In service
IMS service state: Not Registered
Roaming: Not Roaming
Phone Identity page:
IMEI shows up (15-digit number...how can I verify I didn't mess this up?)
Phone Number is correct
IP Address: 100.66..... (looks good)
Any help is GREATLY appreciated!
Same here
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Drhoot said:
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Click to expand...
Click to collapse
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
mc_365 said:
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
Click to expand...
Click to collapse
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
lifebringer123 said:
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
Click to expand...
Click to collapse
Just go into settings and to Backup & Reset , this will return your phone to a fresh install and remove all non bundled apps.
Before doing the reset try going into Settings then Call then change Preferred Network to Global, or toggle from LTE then back to Global.
Morning all
We have an issue with my wife's S6(UK, stock up to date software, EE network)
A day ago if she tried to make a call and she just got a message stating 'Not registered on network. She's not getting any incoming calls or text messages either. And not able to use mobile data (wi-fi ok)
Tried all of the normal things, restarts, manually selecting network etc. The only thing that solves the issue is to select 2G only in the network settings, then calls and texts are ok, but obviously mobile data is non existent.
We have been though the troubleshooting with EE on the phone, part of this was to try another SIM which did not solve it, so we know the problem is with the phone.
Also done full factory reset last night, did not help at all.
Any ideas apart from sending it for repair, as EE are telling us?
Not wanting to root or modify in any way that is going to void warranty
Thanks in advance
Hello all,
I flashed my girlfriend's Sprint S5 with Lineage OS recently without a hitch, all services working perfectly. We ended up traveling, so she went to Sprint to set up a temporary international roaming plan. Everything was completely as expected abroad. When we got back, her phone would not send SMS messages.
We tried the usual airplane mode and such, and to no avail. Assuming something was wrong with the network configuration from travelling, we reset network settings. Didn't work. I then decided to just do a full wipe and re-flash of Lineage OS. Still doesn't work. I then resorted to going back to the stock TouchWiz ROM from Sprint. At that point, under the stock ROM, SMS were sending. Out of curiosity, we flashed back Lineage OS, and SMS will again not send. We noticed that if the SIM card is removed, SMS will send, but the phone would not be able to access 4G LTE. We also confirmed with Sprint that there are no restrictions on the account.
What could be causing this to occur only on custom Roms? Do we need to do a PRL update? If so, how does that work on stock Android?
Thanks in advance!
S5 sprint No outbound sms
I've had this problem for weeks....So far the only solution is using Google voice app....
I'm using LOS 7.1.1 20170207 kltespr nightly, LTE SMS can only receive, sending doesn't work. Only 3G SMS works.
Things I noticed:
Settings -> About Phone -> Status -> IMEI Information. When on 3G, all information is displayed here, when on LTE, only IMEI and IMEI SV is displayed, there's no PRL/MIN/MEID/ICCID anywhere, not even disabled or greyed out, just hidden completely.
ICCID also shows DUMMY_NV_ICC_SERIAL instead of the actual ICCID.
Same experience for me, I've been trying to find a workaround for over a month with no success. Alternative text messaging apps seem to work, but I don't trust 3rd parties with my SMS.
Unable to send SMS
Mike.
Which third party SMS app are you getting to work? Besides Google voice I have had no luck with any third party app?
I'm having the same issue. I'm on Resurrection ROM which is based on Lineage. Since update I can't send SMS at all other than via Google Voice. I can receive SMS and I can send/receive MMS.
I did find that if I change to 3g only for my network settings, I can send SMS. But then of course I don't get LTE data speeds for everything else. So the issue for me at least is tied specifically to LTE. Wondering if there is an APN or other setting I can change that would fix this but so far no luck finding anything.
Bug reported since 01/28
https://jira.lineageos.org/browse/BUGBASH-37
I've run into the same problem or similar. If I set my preferred network type to GLOBAL then I can send and receive SMS/MMS messages but I'm forced to either Roaming LTE or 3G. It's often stuck in 3G after a drive for any distance. If I force it to LTE, then SMS/MMS stops working and I can't place or receive calls either but the network will show up as LTE and Sprint.
To get there from Settings Home -> More (under Wireless and Networks) -> Cellular networks -> Preferred network type -> Choose Global.
Sometimes I can force it back to LTE but roaming if I switch temporarily to LTE then once it connects switch back to Global. Occasionally I have to put it in airplane mode to get the radios to reset and connect but some combo of switching network type and ending up in global and switching into and back from airplane will do the trick.
YMMV of course.
one way I fix it temporarily is to:
cell networks - carrier settings, let it crash
go in again and let it find your carrier
once connected, make a phone call at least to get it ringing
I can then make sms mms.
it's a rediculous work around but it works for me every time
SMS Sending Problem with Lineage 14.1 (31.07.2017)
Heyy
I'm not able to send sms from SIM 1 but can send sms from SIM 2 in Lenovo A6020a46 (2GB) on Lineage 14.1 (31.07.2017).
The same SIM is working good in another roms and Calling + Internet are working properly.
After dialing *#*#4636#*#* in Phone Information - SMSC Refresh then it appeared "Phone no.", 456 and I pressed Update.
But there was no process for saving or updating. Then I reentered in Phone Information but SMSC Shows blank.
What to do??? anybody help in this matter will be immensely appreciated.
Dilpreet Sidhu
I made this file using Odin with the steps from here. I flashed the file, set the connection to LTE aand it worked. https://forum.xda-developers.com/showpost.php?p=71582847&postcount=5908
To fix this issue with having LTE signal and sending SMS at the same time you have to open EnginneringMode app (or *#*#3646663#*#*) and check 'Sms over Sgs support' in Misc Feature Config tab.
Doesn't work because nothing comes up entering the code. Any idea?
2ISAB said:
Doesn't work because nothing comes up entering the code. Any idea?
Click to expand...
Click to collapse
If that code doesn't work for you, try to find an app called Engineering Mode MTK. Unfortunately I cannot attach any screenshots yet (I got less than 10 posts).
fix
there is an option in network settings (enhanced 4G LTE mode for comunications etc) i disabled that option and messaging works fine now. before unchecking this option i could only send sms only with phone on 3g mode, now it works fine. i think this option is for hd voice calls via 4g lte.
I see this is an old problem and I´m having the same problem. I can receive SMS, but I can´t send.
But to add to that, I couldn´t connect at all with my previous carrier and changed carrier after which I can use data, call and send SMS. I still can´t receive SMS.
Im on Bell Mobility. I purchased 4 used S7's while in Florida they were unlocked on the AT&T network. When I got home all but the one worked fine. The issue with the one is that I cant send a picture with a text and this is in the stock app as well as textra. I have called Bell and after several days they say its my phone. I have replaced sim and factory reset the phone. I have checked the APN settings and they are the same as the other phones
Does anyone have any ideas
Rick
trickyrick said:
Im on Bell Mobility. I purchased 4 used S7's while in Florida they were unlocked on the AT&T network. When I got home all but the one worked fine. The issue with the one is that I cant send a picture with a text and this is in the stock app as well as textra. I have called Bell and after several days they say its my phone. I have replaced sim and factory reset the phone. I have checked the APN settings and they are the same as the other phones
Does anyone have any ideas
Rick
Click to expand...
Click to collapse
First, download using wifi both google message and keyboard from the play store. After installation, turn on your mobile data and turn off your wifi then try to send mms message. Also check network mode is swtich to lte/3g/2g (auto connect).
SirDre
There is nothing of the exact name Google Message do you mean Android Messages by Google. I have looked in my mobile networks and I do not find any setting to change to auto connect
Thanks
Rick
trickyrick said:
SirDre
There is nothing of the exact name Google Message do you mean Android Messages by Google. I have looked in my mobile networks and I do not find any setting to change to auto connect
Thanks
Rick
Click to expand...
Click to collapse
Yes Android Messages (They might drop the name soon).
Go to Settings->Connection->Mobile Networks->Network mode. Check if the settings is switch to LTE/3G/2G mode. Otherwise check Access Point Names to see if you have any settings for your carrier. Probably mms settings is not configured properly.
Samsung has upgraded their messaging and keyboard app to allow gif and mms messages. So far it only works well on Android versions 7.1.1 to 8.1. ?