When I send an MMS message my signal indicator shows data connected and with good signal but Chrome says my device is offline. Has anyone else encountered this issue and know how to fix it?
Edit #1: Why is MMS in it's own seperate APN in the settings I added the MMS into the APN for data and it may be fixed. Why would the default be wrong?
Edit #2: Added screenshots of APN & I T-Mobile is my carrier.
Edit #3: Forgot to mention I'm in the U.S. with a MHA-L29C636, still not fixed
[url]https://drive.google.com/open?id=0BwJk1tarEgzZdXdzLS1zTUVYM1E[/URL]
[url]https://drive.google.com/open?id=0BwJk1tarEgzZMEtESjlmaWtCVXc[/URL]
[url]https://drive.google.com/open?id=0BwJk1tarEgzZWmFBd202T2JhVzA[/URL]
Nobody has anything to say?
Not sure if this is relevant to your issue. My experience here on Vodafone in Australia is that when I receive an MMS, I have to turn off my WiFi and turn on mobile data, and then the MMS content will load. I assume it would be the same if I tried to send an MMS.
MeeMk said:
Not sure if this is relevant to your issue. My experience here on Vodafone in Australia is that when I receive an MMS, I have to turn off my WiFi and turn on mobile data, and then the MMS content will load. I assume it would be the same if I tried to send an MMS.
Click to expand...
Click to collapse
I have the same exact issue as these people who also have T-Mobile. Not quite the same as yours mine doesn't work even when connected to WiFi.
Hi to all. I am on Tmobile USA. On L29C636 rebranded from Chinese. Had the same exact issue with Mms after resting the device. So it happens after a reset. I solved the issue by deleting the APN and Mms settings and entered a complete new one based on Tmobile settings. Honestly it's the same but for some reason that's how it worked for me. By the way I had issues with native SMS mms app on the phone from day one. So I am using Textra and that was another work around for the Mms. Good luck
invensmaster said:
Hi to all. I am on Tmobile USA. On L29C636 rebranded from Chinese. Had the same exact issue with Mms after resting the device. So it happens after a reset. I solved the issue by deleting the APN and Mms settings and entered a complete new one based on Tmobile settings. Honestly it's the same but for some reason that's how it worked for me. By the way I had issues with native SMS mms app on the phone from day one. So I am using Textra and that was another work around for the Mms. Good luck
Click to expand...
Click to collapse
This gives me hope can you please screenshot your APN settings so I can test this solution?
Honestly I had this phone for almost 3 months and all the issues i had I was able to solve form the form here. So don't loose hope. Here is the shot u requested. In general it's the same
Related
I have the following problem on my almost new Desire S.
I browsed the forum, but did not find an answer
i have the correct configuration for both MMS and 3G data.
Test case A)
If I configure only 3g APN, internet is OK, but no MMS (of course)
Test case B)
If I configure only MMS APN, internet does not work (of course) but MMS are perfect.
Test case C)
This is the very strange case...
if I configure both APN for 3g and MMS... internet is OK, but MMS do not work at all...
Sending MMS gives me "generic network error" message
When I receive an MMS, it contains only the text and it display a message saying "can not download"
Any suggestions?
steff70 said:
I have the following problem on my almost new Desire S.
I browsed the forum, but did not find an answer
i have the correct configuration for both MMS and 3G data.
Test case A)
If I configure only 3g APN, internet is OK, but no MMS (of course)
Test case B)
If I configure only MMS APN, internet does not work (of course) but MMS are perfect.
Test case C)
This is the very strange case...
if I configure both APN for 3g and MMS... internet is OK, but MMS do not work at all...
Sending MMS gives me "generic network error" message
When I receive an MMS, it contains only the text and it display a message saying "can not download"
Any suggestions?
Click to expand...
Click to collapse
Need some more info, like country your in, the network your on, ROM version....etc
Go into Setting->About Phone->Software....for information...
Country: Italy
provider: Vodafone
android 2.3.3
steff70 said:
Country: Italy
provider: Vodafone
android 2.3.3
Click to expand...
Click to collapse
Sorry, I can't offer any sensible advice, as all I can think to suggest would be to do a full reset and then re-setup from sratch, which is probably over the top.
I've never had to manually play with APN's myself. Can you get the VODAFONE website to send you the APN's you need?
I already reset the phone to factory... almost 3 times.
Since 3g APN and MMS APN work fine separately, they are correct.
Yes I get autoconfiguration sms from vodafone, but no chance to have mms and 3g working together
steff70 said:
I already reset the phone to factory... almost 3 times.
Since 3g APN and MMS APN work fine separately, they are correct.
Yes I get autoconfiguration sms from vodafone, but no chance to have mms and 3g working together
Click to expand...
Click to collapse
Sounds like a visit to the Vodafone shop or a call to their technical support phone line might have to be your next step.
steff70 said:
I already reset the phone to factory... almost 3 times.
Since 3g APN and MMS APN work fine separately, they are correct.
Yes I get autoconfiguration sms from vodafone, but no chance to have mms and 3g working together
Click to expand...
Click to collapse
Try the app: apn global, could be due to apn issues.
Sent from my HTC Desire S using XDA App
I have problem with sending mms messages. It freeze in process and don't change... I am unable to abort it too. Any assistance?
Thx,
Tom.
Sent from my Nexus S using XDA App
[SOLUTION] I had to update my mobile settings in Nexus S. Now working all right.
MMS not working
Hi!
I manualy updated my Nexus S to ICS 4.0.3 and now MMS is not working.
Any solution?
Thank you!
Any solution to go back to 2.3.6?
Kalimdor said:
[SOLUTION] I had to update my mobile settings in Nexus S. Now working all right.
Click to expand...
Click to collapse
What do you mean by 'update my mobile settings'? What exactly did you do?
I cannot send MMS either and I have tried everything I can think of. APN's have been deleted and re-entered etc. Nothing works
I also have the same issue as you guys. From what I've read, the issue has to do with ICS's MSS not functioning properly on 3G, but working on Wifi. I'm not quite sure if the issue is related to the T-Mobile OTA version I installed and my current carrier in Canada, or if it's an issue plagued by all devices running the T-Mobile OTA.
I noticed that under APN settings there is a new option called 'Carrier' - Does this need to be configured for something special (LTE or eHRPD) for MMS on a european 3G GSM phone?
Still no luck getting MMS to work :-(
Working on some carriers
Hi!
I discovered that this problem is not afecting on all carriers.
On voodafone Slovenia (EU) is not workin, on other providers MMS are working ok.
...so we have to wait for fix.
solved?
Hey, can you give some more detail on how you solved this for the rest of us?
I'm on a 3G i9020t, I called my service provider (wind mobile) and they told me to "google" how to downgrade back to gingerbread. lol what dicks.
I called samsung device support for the nexus s and they were utterly useless...especially live chat so don't waste your time. They told me to try factory resetting my phone and now all my save data in angry birds is gone. Neoooooo. Oh, and it did nothing.
I hope they patch this soon...i like my MMS and I can't play .avi files now. EFF google! YOUR NEW OPERATING SYSTEM SUCKS! - except the keyboard is much better.
[UPDATE] I tried it while connected to WIFI and it works fine. I can send & receive now. Just wish I could do that on 3G
Vote for a fix here: http://code.google.com/p/android/issues/detail?id=23233&colspec=ID
But it would still be great to know what Kalimdor did to make it work...
majstor said:
Hi!
I discovered that this problem is not afecting on all carriers.
On voodafone Slovenia (EU) is not workin, on other providers MMS are working ok.
...so we have to wait for fix.
Click to expand...
Click to collapse
No on Simobil Slovenia MMS is not working!
It seems that ICS can use 1 APN for both Internet and MMS. So you can try to combine both into 1, if you currently use 2. For APN type write default,supl,mms and combine proxy address etc. into one.
But if your phone company uses two different apn points (mine uses internet and mms) it will probably not work... Anyone able to help, what can we do?
boone-moment said:
Hey, can you give some more detail on how you solved this for the rest of us?
I'm on a 3G i9020t, I called my service provider (wind mobile) and they told me to "google" how to downgrade back to gingerbread. lol what dicks.
I called samsung device support for the nexus s and they were utterly useless...especially live chat so don't waste your time. They told me to try factory resetting my phone and now all my save data in angry birds is gone. Neoooooo. Oh, and it did nothing.
I hope they patch this soon...i like my MMS and I can't play .avi files now. EFF google! YOUR NEW OPERATING SYSTEM SUCKS! - except the keyboard is much better.
[UPDATE] I tried it while connected to WIFI and it works fine. I can send & receive now. Just wish I could do that on 3G
Click to expand...
Click to collapse
same for me. MMS works only when I connected to WIFI
Same problem here....internet works but no MMS download/upload
I had this problem on 4.0.3 but it was fixed in 4.0.4.
Ive had the same problem pop up on certain custom ROMs and wasted a lot of time screwing around with APNs, kernels, etc unsuccessfully but finally solved it today by installing goSMSpro -stock and handcent sms didn't work.
Try this first, then try 4.0.4 upgrade or better yet a custom ROM like CM9 where everything works.
Sent from my Nexus S using xda premium
I have tried other apps like Textra, etc, but none of them can handle MMS properly. If I am on WiFi, MMS will never download or send. If I turn off WiFi, I have about a 50% success rate and they usually end up coming in hours later. I have tried different ROMs, different APN settings, different apps. It is a shame that T-Mobile sells this phone with pathetic MMS capabilities on their network. I understand it works fine with other networks, but T-Mobile is atrocious.
So, is there anyone out there using this phone T-Mobile who doesn't want to throw their phone in the ocean when dealing with MMS? I'd be interested to know your setup.
Thanks for your help?
not a single issue with sms or mms here, on tmobile in nyc. do you have the correct apn? or do you have it entered correctly? im using the fast.tmobile.com apn.
Same here no problems with native messaging app and textra
No problem with stock AOSP MMS or Hangouts or 8SMS. I did have trouble with another third party client but I don't remember what it was, think maybe Textra the same one you used.
No problems with MMS although I will admit I had some problems with MMS but that was the app's fault. I had to manually put the MMS because the auto detection wasn't working just yet. I'm using chompSMS. Textra SMS worked fine as well.
Ensure you have the right APN. Also the T-Mobile APN is fast.t-mobile.com the - matters.
No issues with Purity rom and MMS...
Go to Settings>Wireless&Networks>More>Mobile Network>Access Point Names and select T-Mobile. If there isn't one then add one with the name T-Mobile and the address as fast.t-mobile.com should fix your MMS issues
Sent from my Nexus 5 using Tapatalk
mzimmer88 said:
I have tried other apps like Textra, etc, but none of them can handle MMS properly. If I am on WiFi, MMS will never download or send. If I turn off WiFi, I have about a 50% success rate and they usually end up coming in hours later. I have tried different ROMs, different APN settings, different apps. It is a shame that T-Mobile sells this phone with pathetic MMS capabilities on their network. I understand it works fine with other networks, but T-Mobile is atrocious.
So, is there anyone out there using this phone T-Mobile who doesn't want to throw their phone in the ocean when dealing with MMS? I'd be interested to know your setup.
Thanks for your help?
Click to expand...
Click to collapse
Which APN?
Are you on Android L? Sounds like the same issues I had. I tried all the APN tricks and it still wouldn't work. I would get them occasionally when off Wifi. On stock 4.4.4 I don't normally have issues with MMS.
Im on Bell Mobility. I purchased 4 used S7's while in Florida they were unlocked on the AT&T network. When I got home all but the one worked fine. The issue with the one is that I cant send a picture with a text and this is in the stock app as well as textra. I have called Bell and after several days they say its my phone. I have replaced sim and factory reset the phone. I have checked the APN settings and they are the same as the other phones
Does anyone have any ideas
Rick
trickyrick said:
Im on Bell Mobility. I purchased 4 used S7's while in Florida they were unlocked on the AT&T network. When I got home all but the one worked fine. The issue with the one is that I cant send a picture with a text and this is in the stock app as well as textra. I have called Bell and after several days they say its my phone. I have replaced sim and factory reset the phone. I have checked the APN settings and they are the same as the other phones
Does anyone have any ideas
Rick
Click to expand...
Click to collapse
First, download using wifi both google message and keyboard from the play store. After installation, turn on your mobile data and turn off your wifi then try to send mms message. Also check network mode is swtich to lte/3g/2g (auto connect).
SirDre
There is nothing of the exact name Google Message do you mean Android Messages by Google. I have looked in my mobile networks and I do not find any setting to change to auto connect
Thanks
Rick
trickyrick said:
SirDre
There is nothing of the exact name Google Message do you mean Android Messages by Google. I have looked in my mobile networks and I do not find any setting to change to auto connect
Thanks
Rick
Click to expand...
Click to collapse
Yes Android Messages (They might drop the name soon).
Go to Settings->Connection->Mobile Networks->Network mode. Check if the settings is switch to LTE/3G/2G mode. Otherwise check Access Point Names to see if you have any settings for your carrier. Probably mms settings is not configured properly.
Samsung has upgraded their messaging and keyboard app to allow gif and mms messages. So far it only works well on Android versions 7.1.1 to 8.1. ?
SOLUTION:
I had a magisk module that changed my DNS and that was messing with my MMS. Thanks @masri1987
I have been having some issues with my OP6. When I first got it, it refused to send MMS messages. I used the phone for a while and then I called tmobile and set up the APN correctly to the way they wanted it. After that, I started receiving notifications that I had a new MMS message but the phone refused to download them or send them. It would always give me an error. I got in touch with OnePlus's very mediocre support and they told me to factory reset my device since they couldn't do anything else. I went ahead and reset it and my MMS started working. Now 1 day later, they stopped coming in and sending again. I am getting the same errors as before. I really do not want to factory reset my phone every other day.
Anyone else here experience this and if so, how did you go about fixing it?
Thanks.
yandreev3 said:
I have been having some issues with my OP6. When I first got it, it refused to send MMS messages. I used the phone for a while and then I called tmobile and set up the APN correctly to the way they wanted it. After that, I started receiving notifications that I had a new MMS message but the phone refused to download them or send them. It would always give me an error. I got in touch with OnePlus's very mediocre support and they told me to factory reset my device since they couldn't do anything else. I went ahead and reset it and my MMS started working. Now 1 day later, they stopped coming in and sending again. I am getting the same errors as before. I really do not want to factory reset my phone every other day.
Anyone else here experience this and if so, how did you go about fixing it?
Thanks.
Click to expand...
Click to collapse
Try to set APN to default settings.
mikex8593 said:
Try to set APN to default settings.
Click to expand...
Click to collapse
Tried it. Tried that, tried resetting network settings, and I tried switching between the default and the tmobile recommended APNs. Still issue persists. It only goes away on a factory reset.
What texting app are you using? I know I have had issues with MMS messages using Textra on T-Mobile. Have you tried a different app?
azsl1326 said:
What texting app are you using? I know I have had issues with MMS messages using Textra on T-Mobile. Have you tried a different app?
Click to expand...
Click to collapse
I tried the default app and Pulse. Same thing either way
Is it a specific error, or just states that it failed to send?
yandreev3 said:
I have been having some issues with my OP6. When I first got it, it refused to send MMS messages. I used the phone for a while and then I called tmobile and set up the APN correctly to the way they wanted it. After that, I started receiving notifications that I had a new MMS message but the phone refused to download them or send them. It would always give me an error. I got in touch with OnePlus's very mediocre support and they told me to factory reset my device since they couldn't do anything else. I went ahead and reset it and my MMS started working. Now 1 day later, they stopped coming in and sending again. I am getting the same errors as before. I really do not want to factory reset my phone every other day.
Anyone else here experience this and if so, how did you go about fixing it?
Thanks.
Click to expand...
Click to collapse
I didn't have to change any settings on my everything has been working with T-Mobile perfectly
azsl1326 said:
Is it a specific error, or just states that it failed to send?
Click to expand...
Click to collapse
Just the generic "MMS failed to download"
and "Sending failed. Will retry later"
TechOut said:
I didn't have to change any settings on my everything has been working with T-Mobile perfectly
Click to expand...
Click to collapse
Are you rooted/custom rom/kernel?
I really don't have any issues either with MMS and I am on T-Mobile. I am rooted, running xXx along with EX kernel.
by any chance are you using magisk module that changes DNS settings? if so remove it. same thing happened to me....
This has been reported by many users on various devices for several years. It seems to occur most on unlocked OEM (not T-Mobile locked) devices.
So far, I have not had this issue with my OP6. I use the Mood app for SMS/MMS.
My OP6 replaced a Nexus 6 that I had for three years. It had sporadic but persistent problems with MMS until I ran across this page:
https://support.t-mobile.com/docs/DOC-2090
As I said I haven't had the MMS problem so far on my OP6 so I'm not sure if the above will solve your problem, but I hope so!
I had this problem , if I turned off WiFi & restarted the phone it worked, but I fixed it by setting APN PROTOCOL & APN ROAMING PROTOCOL to both ipv6 with WiFi working & I had the DNS crypt module enabled it worked. I uninstalled that module though and set APN PROTOCOL to ipv6 & APN ROAMING PROTOCOL to ipv4 & 6 & it worked again. I settled on ipv6 for both without the module. Any ways now I can send mms messages on T-Mobile
masri1987 said:
by any chance are you using magisk module that changes DNS settings? if so remove it. same thing happened to me....
Click to expand...
Click to collapse
I love you
yandreev3 said:
I love you
Click to expand...
Click to collapse
is that a marriage proposal?
and you are welcome, i obviously had the same issue. so glad i was able to help.
Not to get off topic, that means I'm definitely getting off topic ? what does dnscrypt proxy 2 magisk module actually do? Cause I was able to send mms messages with that module enabled if I set ipv6 to both options apn settings.
question, does the one plus sms app allow us to send multiple mms at the same time? i can only send one at a time ..