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Please HELP - I think I have a demo Gear S2.

Today someone with bad intentions sell me a Samsung Gear S2 Demo.
I think that is a demo phone for expose in shops because i can´t pair it with the gear S2 aplication that I installed from PlayStore.
I try with a Samsung Galaxy S4 and my LG G3, none of this phones pair with it.
I have bluetooth, wifi, and I can explore all the function but it can't synch hours, calendar, and notifications.
I think I go sell it in ebay for parts because I can't put it work.
It have the box, and the wireless charger in mint condition.
Habe anybody knows about these demo smartwatches from samsung?
Thanks in advance.

almmpt said:
Today someone with bad intentions sell me a Samsung Gear S2 Demo.
I think that is a demo phone for expose in shops because i can´t pair it with the gear S2 aplication that I installed from PlayStore.
I try with a Samsung Galaxy S4 and my LG G3, none of this phones pair with it.
I have bluetooth, wifi, and I can explore all the function but it can't synch hours, calendar, and notifications.
I think I go sell it in ebay for parts because I can't put it work.
It have the box, and the wireless charger in mint condition.
Habe anybody knows about these demo smartwatches from samsung?
Thanks in advance.
Click to expand...
Click to collapse
Have you tried installing the Samsung Gear Manager app from the Samsung app store (not from the Play store)?

No I don't try it yet.
But the smartwatch have a retail mode applications, I think that retail mode application is for shows in retail stores, it works for demo.
I don't have the reset menu for formatting the device.
I have 99% sure that is some king of demo smartwatch.
I pair it with my LG G3 with the Gear S2 application, but when it should start to synchronize it stops.
I have a LG G3 and the procedures are exactly the same.
I don't have luck with this buy.
May be someone want to buy it for parts.
Thanks sefrcoko for your help.

Is it because it has reactivation enabled? S2 and many new devices have this so that the stolen phones or devices cannot be used unless the original owner put in the proper userID and password to disable that, then the device can be factory reset again.

I don´t think that have reactivation enabled because i don´t have either the menu reset, it doesn't exist in this version.
Very strange.

Are you getting an error message? Mine is limited on absolutely the same functions but keeps flashing a "Unfortunately, Gear Plugin has stopped" message and never syncs a bloody thing.

You have to get the Gear application on your phone and use it to pair your S2. Simply establishing a BT connection with your phone and the S2 is not the way to get the watch set up and going.
On the watch go into Settings/Gear Info, you should then see "Reset Gear" as the 3rd item down the list. While the watch is resetting use Galaxy Apps to get the Gear Manager installed on your phone. The watch should be paired through Gear Manager to establish a proper BT link, it will also install other files you need to make the watch work with your phone.
I hope you get this working, I know it is frustrating to not have new technology work for you. Good luck and reach back out with questions and updates.

Hi I have the same thing but mine is a demo watch is there a way of putting new software on it because there is no reset or Bluetooth

There's no resolution for this??
Sent from my SM-G930W8 using XDA-Developers mobile app

I have seen a thread where user shows how to downgrade firmware of the watch.
Here: http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123

Samsung Account Log-in Issue

Hi everyone,
I bought my Galaxy Gear S2 Classic from Ebay to pair with my Galaxy S6 about a month ago.
It had been working fine until the Gear S2 got its software updated about a week ago. The initial issue was battery drain, it drained it's battery within 24 hours! So I went to the setting for a reset. I chose 'light reset' rather than 'factory reset'.
On Gear S2, I see that my Gear has reactivation enabled and it asked me to log in my same Samsung Account on Gear app.
In the setting up process through Gear app, it seemed ok until I tried to log in my Samsung Account. However, the process of settingup stoped here (see the attachment). After about 5 mins of 'Please wait...', it goes back to signin page. I have not been able to get solution for this from Samsung service centre or local service centre.
My Samsung Account login details are correct, as I could see Gear S2 in my products after log in to Samsung account web.
Has anyone experienced what I am having? Would you please advise me how to solve this logging-in issue?
Cheers,
John

Did you try turning the watch off and then back on so the connection process restarts? Just a thought.
Fred

Hi guys,
Sorry for bringing up an old thread, I'm facing this issue right now with my S6 Edge. Any help/solutions? :crying:

Gear S2 (SM-R720) can no longer connect to my Note 4

Hey guys, wondering if anyone could help on here. Upgraded to the latest PK5 (Singapore) through my note 4, for my R720 a few days ago. After the reboot, i coild no longer get my S2 to connect to the Gear app. So i did a soft reset and now, all my watch shows is the screen stating: "Reactivation lock is enabled on your Gear. On your phone, sign in to the same Samsung account that was used to lock the Gear."
Trouble is, I am using the same Samsung account and though the S2 pairs with my note 4 via bluetooth, it never connects to my phone. I cannot even hard reset it, as the Recovery option on bootup is now gone, with the new firmware. I have tried uninstalling the Gear app, removing my Samsung account and adding it back, together with re-installing the Gear app, but to no avail. Other devices such as my bluetooth earpiece all pair and work flawlessly with my phone, so it cannot be that the phone's bluetooth is faulty. I also doubt it was a bad firmware update, as the S2 was working perfect (except connecting to my phone) after the update.
Any help would be much appreciated. [emoji4]
*Managed to hard reset it, but still not able to connect. sigh...
Sent from my SM-N910G using Tapatalk

Gear S3 Frontier (4G LTE) Samsung Pay will not launch.

I work for a VZW corporate store as a sales rep. I sold a Gear S3 Frontier to a customer last night who has a S8+. Samsung pay works fine on the S8+ as it should, but the gear plugin for Samsung pay REFUSES to open or work on his gear S3. When you hold the back button on the watch (the shortcut to open the app), nothing happens at all. When you attempt to launch Samsung Pay from the gear manager, it starts loading but eventually says the gear is not responding try again later.. and that happens even when the gear manager shows a connection with the watch. I have tried several troubleshooting steps which I will list below. If anyone has any solution please let me know asap. I actually own a Gear S3 Frontier myself (non 4G) and I never had issues setting up Samsung Pay on the watch at all. Thank you everyone!
Troubleshooting steps I've already tried:
1.Uninstalling the Samsung Pay app for both the phone and the gear (gear s3 plugin). 2.Cleared the cache and data for both the phone and gear s3 plugin app. 3.Tried updating the watch (it's currently on Tizen 2.2). The gear that I use was updated to Tizen 3.0 a few days ago. I am assuming they are being updated in waves. 4.Tried updating the phone (his S8+ is on the latest software for Nougat.) 5.Unpaired the gear from his phone and re-paired it by doing a factory reset on the gear.
I currently use the Gear S3 Frontier (non 4G) with the Note8 (had the S8/S8+), and I never had an issue setting up Samsung pay on either device. If anyone has any ideas please share them here so I can help the customer get his gear working properly, and help anyone else avoid having this same issue.

Reboot.

If Busybox is on the phone you must move the main folder to the SD card.
Sent from my [device_name] using XDA-Developers Legacy app

missing features in gear s3 frontier

hello forum,
I bought my gear s3 watch from a dealer, without a formal samsung warranty. i had no problems with it for it reduced few dollars.
but, unfortunately, although it all seem legit and the firmware is OK, and updates are going in, there are features which are unavailable.
such as, backup and restore, downloading apps directly to the watch, downloading watchfaces directly, keep getting annoying samsung account message, to verify changes in policy but can't actually verify it, going into galaxy apps in the gear, i get a message which instruct me to verify my identity in galaxy apps but when i tap "next" nothing happens...
so, is there a way to get it all right? the guy in the store told me that it is like this and allright
tks
doron

Sounds like it had activation lock on it (not sure though, doesnt sound strict for activation lock) , would contact whoever's you bought it from and ask them to contact Samsung to have it removed if it is activation lock

I'd try full reset and then reactivate it with your own Samsung account. Sounds like reactivation lock as told above

Watch is out of region