Today someone with bad intentions sell me a Samsung Gear S2 Demo.
I think that is a demo phone for expose in shops because i can´t pair it with the gear S2 aplication that I installed from PlayStore.
I try with a Samsung Galaxy S4 and my LG G3, none of this phones pair with it.
I have bluetooth, wifi, and I can explore all the function but it can't synch hours, calendar, and notifications.
I think I go sell it in ebay for parts because I can't put it work.
It have the box, and the wireless charger in mint condition.
Habe anybody knows about these demo smartwatches from samsung?
Thanks in advance.
almmpt said:
Today someone with bad intentions sell me a Samsung Gear S2 Demo.
I think that is a demo phone for expose in shops because i can´t pair it with the gear S2 aplication that I installed from PlayStore.
I try with a Samsung Galaxy S4 and my LG G3, none of this phones pair with it.
I have bluetooth, wifi, and I can explore all the function but it can't synch hours, calendar, and notifications.
I think I go sell it in ebay for parts because I can't put it work.
It have the box, and the wireless charger in mint condition.
Habe anybody knows about these demo smartwatches from samsung?
Thanks in advance.
Click to expand...
Click to collapse
Have you tried installing the Samsung Gear Manager app from the Samsung app store (not from the Play store)?
No I don't try it yet.
But the smartwatch have a retail mode applications, I think that retail mode application is for shows in retail stores, it works for demo.
I don't have the reset menu for formatting the device.
I have 99% sure that is some king of demo smartwatch.
I pair it with my LG G3 with the Gear S2 application, but when it should start to synchronize it stops.
I have a LG G3 and the procedures are exactly the same.
I don't have luck with this buy.
May be someone want to buy it for parts.
Thanks sefrcoko for your help.
Is it because it has reactivation enabled? S2 and many new devices have this so that the stolen phones or devices cannot be used unless the original owner put in the proper userID and password to disable that, then the device can be factory reset again.
I don´t think that have reactivation enabled because i don´t have either the menu reset, it doesn't exist in this version.
Very strange.
Are you getting an error message? Mine is limited on absolutely the same functions but keeps flashing a "Unfortunately, Gear Plugin has stopped" message and never syncs a bloody thing.
You have to get the Gear application on your phone and use it to pair your S2. Simply establishing a BT connection with your phone and the S2 is not the way to get the watch set up and going.
On the watch go into Settings/Gear Info, you should then see "Reset Gear" as the 3rd item down the list. While the watch is resetting use Galaxy Apps to get the Gear Manager installed on your phone. The watch should be paired through Gear Manager to establish a proper BT link, it will also install other files you need to make the watch work with your phone.
I hope you get this working, I know it is frustrating to not have new technology work for you. Good luck and reach back out with questions and updates.
Hi I have the same thing but mine is a demo watch is there a way of putting new software on it because there is no reset or Bluetooth
There's no resolution for this??
Sent from my SM-G930W8 using XDA-Developers mobile app
I have seen a thread where user shows how to downgrade firmware of the watch.
Here: http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123
Related
Hello, I had just bought my gear 2 today and after charging it fully I tried to follow the instructions and download the gear manager app on my galaxy note 4. It installed the latest version. I opened it and it immediately crashed. The only way I can open the app is to press the active apps button at the bottom of the phone and go to the app that way. Doing that it pairs and finds the watch just fine. I press on the gear to start "connecting" after it paired. It endlessly connects, with no error messages. I've updated the gear via kies. I've installed a previous version of gear manager. I've factory reset the gear. All to no avail. I've gotten around the startup wizard on the gear so I can use it but the time is wrong, and I can't use any of the actually useful functions that you need to pair with a phone to use. I called Samsung and talked to some Asian chick who told me to restart the phone and the watch. Obviously that didn't work and I had already tried it so I yelled at her and she created a report. Don't know what that will do for me then she referred me to a freakin best buy and said I quote "go to local best buy and have them look at it"
Seriously hoping if any of you can help me. I don't know what to do after this and I really wanna be able to see even a correct time on my watch. Thanks in advance for anything you can do to help.
Gear Manager stuck at "Gear not Found. Please turn on your Gear and try again"
Hello everyone! This is my very first post at xda and unfortunately it's about a sad subject.
I got a Samsung Gear S2 to my Dad for Christmas and when I was talking with the salesman (that by the way treated me really really bad, I thought for a moment that he would just throw the watch box at me and grab my money), he told me that his phone (Moto E) was compatible with the Gear, and the only requirement was the Android 4.3 version or higher. The version of Moto E is 5.0, so I was confident that it would work.
Yesterday I gave the watch to my Dad. We installed all the required apps (Samsung Gear, Gear Plugins and Samsung Accessory Services).
Unfortunately, the Samsung Gear app just can't find the watch. We tried everything. Hard resets and so on.
The fun thing is that I can find it on Bluetooth devices (outside the Samsung app, inside Settings) and I can even pair with it, but the app is completely unaware that the watch is turned on and discoverable.
I didn't get any compatibility errors. I just can't even find the watch using the Samsung app.
Is there anything that I can do or just buy a new phone?
Thanks in advance,
Vinicius
I'm in the same situation exactly.
Per the Samsung page it requires 4.4 or higher and at least 1.5gb of ram.
http://www.samsung.com/global/galaxy/gear-s2/device-compatibility/?cid=afl-hq-mul-0813-11000946
Hi
As of yesterday at about 9PM, the gear Apps store is refusing to load - the app on my phone just shows a 100% white screen when I select 'Samsung Galaxy Apps'. This is 100% repeatable and occurs after restarting phone and watch and after re-installing the gear app on the phone.
Start App -->Goto Settings Tab --> Select 'Samsung Galaxy Apps'
Start App --> Goto Info Tab --> Select 'View More Watchfaces'
Start App --> Goto Info Tab --> Select 'View More Apps' under 'Suggested Apps'
Each of the above results in a 'Loading' dialogue followed by a 100% white screen from which I can only press the Androud 'Back' button to get back into the gear App. Extremely poor...
Interestingly this occurred about an hour after I left a poor review for the Gear App (Which I think is extremely poorly written) on the Play Store. I wonder if they have the ability to disable the watches features for anyone who expresses discontent with them!?
Nigel
I have a Samsung phone so I'm not sure if the steps would be the same for you. Go to Settings -> Applications -> Application manager and then find galaxy apps and clear cache and data if you can find it. For me on my Samsung phone it's a separate app from the Gear app. Hopefully that works for you.
Someone watching you Neo... What a ridiculous suggestion and theory about significant importance of your comment
Gio999 said:
Someone watching you Neo... What a ridiculous suggestion and theory about significant importance of your comment
Click to expand...
Click to collapse
Lol, ever heard of 'tongue in cheek'?
Thought not!!
I fixed this by re-installing everything. It worked for a day (failing to load intermittantly), and then did exactly the same thing again - white screen, 100% failure to load gear app store. I now have no way to install apps until Samsung fixes whatever they broke.
Appears from another thread on here that I am not alone. Minded to just return the damn thing. Have avoided Samsung stuff for years due to poor quality software - looks like they have not improved.
Nigel
Sent from my SGP621 using Tapatalk
Outbreak444 said:
I have a Samsung phone so I'm not sure if the steps would be the same for you. Go to Settings -> Applications -> Application manager and then find galaxy apps and clear cache and data if you can find it. For me on my Samsung phone it's a separate app from the Gear app. Hopefully that works for you.
Click to expand...
Click to collapse
Thanks, tried that my phone does not have a 'galaxy apps' item installes never has had. I reset the cache for the three samsung components that the watch requirea, but still a blank screen rather than the apps store.
I think I will just give up and send it back! Shame cause the hardware side of it is great.
Nigel
Sent from my SGP621 using Tapatalk
veletron said:
Thanks, tried that my phone does not have a 'galaxy apps' item installes never has had. I reset the cache for the three samsung components that the watch requirea, but still a blank screen rather than the apps store.
I think I will just give up and send it back! Shame cause the hardware side of it is great.
Nigel
Sent from my SGP621 using Tapatalk
Click to expand...
Click to collapse
Don't give up, mine did the same, so nothing, but I got it to work. I talked about it on the S3 forum here.
It 'fixed' itself this morning, but still fails intermittantly. Consoled myself by playing with the clever (but pretty pointless) youtube app for the watch. XENOZU
is it soleved yet ? i have the watch since december and this is the 8th time that i get the white screen on apps store. first it whas 2 or 3 days after reset my watch. but the last 3 mounths it whas good every day until today. i opened the gear apps store with bluetooth turned off.
Any solution guys, mine seems to have the same problems, and tried everything, is there a way to boot the phone in safe mode? and check
thanoss44 said:
Any solution guys, mine seems to have the same problems, and tried everything, is there a way to boot the phone in safe mode? and check
Click to expand...
Click to collapse
Have you tried factory resetting the phone? I've used a couple of different phones with the watch and experienced an error similar to what's been described. The problem was solved by doing a clean install of the Samsung apps (via factory reset).
so annoying I got it working for a while by installing older version of gear manager and gear s plug-in but stopped again. The only other way it works is on the watch itself.
If you scroll through your watch face collection on watch, and go to get more watch faces you can access app store. But very limited function.
I had a very similar issue to this. I will copy/paste my post from another thread. Maybe it will work for you all:
"OK so you know how when you are first attempting to setup the watch it asks you to visit a website? You HAVE to visit that website if you want it to work on a non-Samsung phone! You cannot go to the Play Store and search for the Samsung Gear App. Why Samsung did this I have no idea. Basically what they have are TWO DIFFERENT Samsung Gear apps that appear to be identical; except one is for Samsung phones and one is for all others. WHY THEY DECIDED NOT TO STATE THIS ON THE APP PAGE IS BEYOND ME.
Anyway if you are having this problem, uninstall your Samsung Gear app. Then go to your watch, go to settings and choose the option to connect it to a new phone. On your cell phone, go to the website it tells you to. The website will ask you if you are using a Samsung phone or another phone, so obviously don't click the Samsung option. This will give you a direct link to the Samsung Gear app that is meant for all other phones.
Again it's a really bizarre thing on Samsung's part but I am so glad to have figure it out and I hope my post helps you guys or anyone else Googling this issue in the future."
EDIT: The website is http://apps.samsung.com/gear
OK did that chose the non Samsung phone and it redirected me on the app store for gear app. Downloaded it and had the same result... Go figure
Go figure
After going to the site it was stating and choosing the non galaxy version it went to the app store. Apparently I installed it and voila... The same happened..... What the...
Have you tried setting it up using a different phone?
You are right, installing it on my galaxy s6 is working right, but that's not the point since it does not work on my u11. Apparently that's the new way of forcing people to buy Samsung phones. Making products working correctly only with their brand. I feel pity for them.....
I have the same issue with zenfone 3. Its nearly one month of buying gear s3 and i factory reset my gear 4 times cuz of reinstalling the gear app. Its a shame for a top brand like samsung to have a software problem like this with a brilliant smart watch
Hi all, I just picked up the lovely S3 Frontier.
When I click "view watch faces" or "view more apps" in the gear app
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":" System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the Gear app, the Gear S Plugins and Samsung Accessory Service. Rebooted the S3.
Reinstalled everything but the error remains.
For the rest, everything works just fine.
I can't find anything googling so any help would be greatly appreciated.
Thanks in Advance!!!
blackspp said:
Hi all, I just picked up the lovely S3 Frontier.
When I click "view watch faces" or "view more apps" in the gear app
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":" System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the Gear app, the Gear S Plugins and Samsung Accessory Service. Rebooted the S3.
Reinstalled everything but the error remains.
For the rest, everything works just fine.
I can't find anything googling so any help would be greatly appreciated.
Thanks in Advance!!!
Click to expand...
Click to collapse
I've no problems so far with my Gear S3 Frontier in combination with my Samsung Galaxy S7Edge...
To what phone are you connected? Probably not a Samsung product?
If not: Gear Apps Store is part of "Galaxy Apps": maybe Galaxy Apps must be installed too on your device? "Samsung Account"?
Hi, mate 9. Everything else is working fine. I'll install galaxy apps, see what that does, thanks.
Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!
I'm having the exact same problem, only for me it doesn't go away after a reset. I've tried resetting all apps, even reinstalling them, resetting the S3, restarting my phone, but nothing seems to work. I can install apps from the watch itself just fine (just the 10 suggestions), but the Gear app just doesn't work.
I did all that after which it worked but I did do something else in between.
I downloaded the galaxy apps apk, from somewhere, ran it but it said no go, only run on Samsung phones.
Maybe that app flipped a bit somewhere, who knows!
I have a similar issue, get a pure white screen on the gear phone app. When I try and load the apps store. Fixed it by resetting watch deleting all the samsung apps, and then reinstalling and re setting everything up. It worked for about a day, and then failed in exactly the same way. I give up with this device, and I shall not be wasting another 30 mins doing the same long-winded process again. Samsung makes nice hardware, but as usual, the software is crud!
I note that Samsung changed the website end of the gear apps store the other day - looks like they fouled it up and have not bothered to fix it yet.
Mine has been working just fine after fixing it and I'm on the gear app store a lot at the moment fooling around with new stuff.
I do agree with you, Samsung is the worst sw developer. Take a look at my 3000 bucks smart tv, it's such a mess!
Mine 'fixed' its self this morning. The white screen is where the app loads content web browser style, they fouled something up server side is my guess. It still fails sometimes, and getting any app to actually install requires several attempts. Pish software.
Sent from my SGP621 using Tapatalk
i just got my Gear S3 and i'm having the same problem how did you guys fixed this?
Thanks in advance
Any fix for this problem???
I had this issue as well. Some apps or watchfaces would install but most wouldn't. I connected phone and watch to home WiFi and everything installed. I have Sprint LG v30+ paired with watch. Over the network, it's hit or miss but on WiFi all seems to work.
Hello everyone,
I've been searching trying to find a fix for this, but I can't seem to find one that works for my combo. If I missed something, please point me in the right direction. I have a Galaxy S2 Classic (SM-R735T) that I obtained from a friend because they don't use it anymore, and I'm able to get everything working on it except for one thing. I can't get Samsung Pay to work on it. I've tried doing a factory reset on the watch, removing all three apps (Galaxy Wearables, Samsung Pay, and Samsung Pay (Watch Plug-in)) from my phone and reinstalling them, multiple restarts, and I just can't get it to work.
Here are the versions I have listed for both Samsung Pay apps, and they seem to be fully updated.
Samsung Pay: 4.0.45
Samsung Pay (Watch Plug-In): 2.5.18.20106
Basically, I can get the phone and watch paired, and everything else seems to be working beautifully. Samsung Pay when I use it on my phone works wonderfully. But, when I try to open it on my watch, it tells me I need to log in to the app on my phone.. I click okay, and it starts to open Samsung Pay on my phone. It then pops up with the first attached screenshot, saying I need to update Samsung Pay. I click update, it downloads and tries to install the Samsung Pay update to what I believe is the watch (see the second screenshot to see the notification), but it winds up failing during the install. Has anyone been able to figure out a work around for this. The only thing I can think of is it seems this model of watch was released specifically for T-Mobile, but I'm trying to use it on Verizon. I'm not sure that would matter though as I do everything through Bluetooth and the phone.
BriMan83 said:
Hello everyone,
I've been searching trying to find a fix for this, but I can't seem to find one that works for my combo. If I missed something, please point me in the right direction. I have a Galaxy S2 Classic (SM-R735T) that I obtained from a friend because they don't use it anymore, and I'm able to get everything working on it except for one thing. I can't get Samsung Pay to work on it. I've tried doing a factory reset on the watch, removing all three apps (Galaxy Wearables, Samsung Pay, and Samsung Pay (Watch Plug-in)) from my phone and reinstalling them, multiple restarts, and I just can't get it to work.
Here are the versions I have listed for both Samsung Pay apps, and they seem to be fully updated.
Samsung Pay: 4.0.45
Samsung Pay (Watch Plug-In): 2.5.18.20106
Basically, I can get the phone and watch paired, and everything else seems to be working beautifully. Samsung Pay when I use it on my phone works wonderfully. But, when I try to open it on my watch, it tells me I need to log in to the app on my phone.. I click okay, and it starts to open Samsung Pay on my phone. It then pops up with the first attached screenshot, saying I need to update Samsung Pay. I click update, it downloads and tries to install the Samsung Pay update to what I believe is the watch (see the second screenshot to see the notification), but it winds up failing during the install. Has anyone been able to figure out a work around for this. The only thing I can think of is it seems this model of watch was released specifically for T-Mobile, but I'm trying to use it on Verizon. I'm not sure that would matter though as I do everything through Bluetooth and the phone.
Click to expand...
Click to collapse
Try to follow these steps:
Update Samsung Pay on your Samsung smart watch
Yes, you do have to update the Samsung Pay app on your watch… not just the phone. In this article, we'll show you how to update Samsung Pay on your watch.
www.samsung.com
Hopefully this will work too update Samsung pay on your watch.