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Gear App Store Problems?

Hi
Since I've woken up I've had trouble logging into the store. It keeps asking me for a password and sometimes says it's wrong, even though it's been reset. If I enter the 'watch faces' menu in the Gear app on my phone, it hangs forever, installing watch faces also fails, they install forever. I have deleted the app, soft reset the watch and reinstalled, still the same problem.
Is anyone else having this today? I've had no issues before with any of this. I'm wondering if it's something at their end. I'm on a standard non-rooted moto x, nothing has been changed since yesterday.

I'm also having problems connecting to the Gear App Store from Gear Manager on my Galaxy S4. It gives me an error that there is "No network connection". Funny, all my other apps get on the network just fine. I have a strong signal on a very fast WiFi network. I guess the "network connection" that is broken is at their server(s).

I'm having trouble too. The gear app seems to work fine until I try to download a watch face or other app. Then I just get a message that day no response, times out. Haven't been able to download from the gear store for 3 days now. I'm on pure nexus....

I have an other issue: totally blank and empty Gear Apps Store. Everything else works fine for me (notifications, S health, settings in Gear app).
I installed Samsung Gear, Gear plugin, Samsung Accessories Service, S Health from Play Market without any problems.
http://forum.xda-developers.com/gear-s2/help/blank-empty-samsung-gear-app-store-t3275190

gear s3 frontier - install is stuck endlessly

got my gear s3 frontier today.
installed the Samsung gear apps on my phone, huawei P9 and the phone connected to the watch.
configuration from the phone to the watch are working but i tried to download some apps to the watch and it looks like it's endlessly stuck on "installing" on the phone and nothing happens.
tried to installed mr. time maker and a watch face. both failed.
upgrading of current apps, also stuck.
what to do?

Factory reset the watch and try again?
Sent from my SM-G935F using Tapatalk

Same issue on note 4
Same issue on note 4. Cannot install apps or watchfaces

Same issue
I have a not 4 and I am having the same problem. I reset the watch and still no use. It seems to be an issue with Samsung that they don'the want to admit to.

Same issue with S7 Edge. Reset everything, but no change. No problems like this with iPhone and iWatch. This is the third issue I've had with the S3!!!

After months of successfully using the S3 with an LG, I wanted to try it with a Samsung phone. I was never able to get it working. I got a "service unavailable 1000" error and couldn't install apps. Factory resetting the watch and phone did not fix it. I ended up using a different Samsung phone, which installed without issue.

Download the apps from the watch it's work for me,I think there is some bug at samsung apps store.

Gear Apps Store Wont Load

Hi
As of yesterday at about 9PM, the gear Apps store is refusing to load - the app on my phone just shows a 100% white screen when I select 'Samsung Galaxy Apps'. This is 100% repeatable and occurs after restarting phone and watch and after re-installing the gear app on the phone.
Start App -->Goto Settings Tab --> Select 'Samsung Galaxy Apps'
Start App --> Goto Info Tab --> Select 'View More Watchfaces'
Start App --> Goto Info Tab --> Select 'View More Apps' under 'Suggested Apps'
Each of the above results in a 'Loading' dialogue followed by a 100% white screen from which I can only press the Androud 'Back' button to get back into the gear App. Extremely poor...
Interestingly this occurred about an hour after I left a poor review for the Gear App (Which I think is extremely poorly written) on the Play Store. I wonder if they have the ability to disable the watches features for anyone who expresses discontent with them!?
Nigel

I have a Samsung phone so I'm not sure if the steps would be the same for you. Go to Settings -> Applications -> Application manager and then find galaxy apps and clear cache and data if you can find it. For me on my Samsung phone it's a separate app from the Gear app. Hopefully that works for you.

Someone watching you Neo... What a ridiculous suggestion and theory about significant importance of your comment

Gio999 said:
Someone watching you Neo... What a ridiculous suggestion and theory about significant importance of your comment
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Click to collapse
Lol, ever heard of 'tongue in cheek'?
Thought not!!
I fixed this by re-installing everything. It worked for a day (failing to load intermittantly), and then did exactly the same thing again - white screen, 100% failure to load gear app store. I now have no way to install apps until Samsung fixes whatever they broke.
Appears from another thread on here that I am not alone. Minded to just return the damn thing. Have avoided Samsung stuff for years due to poor quality software - looks like they have not improved.
Nigel
Sent from my SGP621 using Tapatalk

Outbreak444 said:
I have a Samsung phone so I'm not sure if the steps would be the same for you. Go to Settings -> Applications -> Application manager and then find galaxy apps and clear cache and data if you can find it. For me on my Samsung phone it's a separate app from the Gear app. Hopefully that works for you.
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Thanks, tried that my phone does not have a 'galaxy apps' item installes never has had. I reset the cache for the three samsung components that the watch requirea, but still a blank screen rather than the apps store.
I think I will just give up and send it back! Shame cause the hardware side of it is great.
Nigel
Sent from my SGP621 using Tapatalk

veletron said:
Thanks, tried that my phone does not have a 'galaxy apps' item installes never has had. I reset the cache for the three samsung components that the watch requirea, but still a blank screen rather than the apps store.
I think I will just give up and send it back! Shame cause the hardware side of it is great.
Nigel
Sent from my SGP621 using Tapatalk
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Don't give up, mine did the same, so nothing, but I got it to work. I talked about it on the S3 forum here.

It 'fixed' itself this morning, but still fails intermittantly. Consoled myself by playing with the clever (but pretty pointless) youtube app for the watch. XENOZU

is it soleved yet ? i have the watch since december and this is the 8th time that i get the white screen on apps store. first it whas 2 or 3 days after reset my watch. but the last 3 mounths it whas good every day until today. i opened the gear apps store with bluetooth turned off.

Any solution guys, mine seems to have the same problems, and tried everything, is there a way to boot the phone in safe mode? and check

thanoss44 said:
Any solution guys, mine seems to have the same problems, and tried everything, is there a way to boot the phone in safe mode? and check
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Click to collapse
Have you tried factory resetting the phone? I've used a couple of different phones with the watch and experienced an error similar to what's been described. The problem was solved by doing a clean install of the Samsung apps (via factory reset).

so annoying I got it working for a while by installing older version of gear manager and gear s plug-in but stopped again. The only other way it works is on the watch itself.
If you scroll through your watch face collection on watch, and go to get more watch faces you can access app store. But very limited function.

I had a very similar issue to this. I will copy/paste my post from another thread. Maybe it will work for you all:
"OK so you know how when you are first attempting to setup the watch it asks you to visit a website? You HAVE to visit that website if you want it to work on a non-Samsung phone! You cannot go to the Play Store and search for the Samsung Gear App. Why Samsung did this I have no idea. Basically what they have are TWO DIFFERENT Samsung Gear apps that appear to be identical; except one is for Samsung phones and one is for all others. WHY THEY DECIDED NOT TO STATE THIS ON THE APP PAGE IS BEYOND ME.
Anyway if you are having this problem, uninstall your Samsung Gear app. Then go to your watch, go to settings and choose the option to connect it to a new phone. On your cell phone, go to the website it tells you to. The website will ask you if you are using a Samsung phone or another phone, so obviously don't click the Samsung option. This will give you a direct link to the Samsung Gear app that is meant for all other phones.
Again it's a really bizarre thing on Samsung's part but I am so glad to have figure it out and I hope my post helps you guys or anyone else Googling this issue in the future."
EDIT: The website is http://apps.samsung.com/gear

OK did that chose the non Samsung phone and it redirected me on the app store for gear app. Downloaded it and had the same result... Go figure

Go figure
After going to the site it was stating and choosing the non galaxy version it went to the app store. Apparently I installed it and voila... The same happened..... What the...

Have you tried setting it up using a different phone?

You are right, installing it on my galaxy s6 is working right, but that's not the point since it does not work on my u11. Apparently that's the new way of forcing people to buy Samsung phones. Making products working correctly only with their brand. I feel pity for them.....

I have the same issue with zenfone 3. Its nearly one month of buying gear s3 and i factory reset my gear 4 times cuz of reinstalling the gear app. Its a shame for a top brand like samsung to have a software problem like this with a brilliant smart watch

Error Samsung Gear APP

hi,
until last night everything was ok
but today
(it is a coincidence, the update?)
after upgrading my Gear S2 (R720) (all right),
when I want to go to "see other watches dials" or "see other applications"
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":"System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the APP, the Gear S Plugins and Samsung Accesory Service. Also formatted Gear S2.
reinstalled everything but the error remains.
for the rest, everything works.
what could have happened?
thank you

I just picked up my Gear S3 (great!!) and I have the exact same error when clicking 'view more watchfaces' and 'view more apps'.
Any help greatly appreciated because on the internets I can't find anything (((

Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!

You don't have to reset your watch. Just wait and try again later. Looks like the server problem of the Gear shop. From time to time I get the same error, but after a while (20-30 minutes later) everything works fine.

thank you all
blackspp said:
Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!
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done. but it does not work
mikekorn said:
You don't have to reset your watch. Just wait and try again later. Looks like the server problem of the Gear shop. From time to time I get the same error, but after a while (20-30 minutes later) everything works fine.
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are more than 24 hours that does not work
we are not the only ones: in playstore there are already several complaints about this problem

Still working here, just checked

exact same problem on s2

Now fixed. Not even sure if what I did was the reason for the fix but here goes. Removed all relevant gear apps from my Nexus 6p and switched off. Switched on my old nexus 5 and paired with s2 installing Samsung apps as necessary. Light reset and once logged in all worked. Could see all my apps and could download. Then did the reverse back to my nexus 6p and it is all working fine again.

update: the third time, that uninstalling / reinstalling the app, everything is back to work

Cannot pair or connect a previously connected watch

Yesterday afternoon my Gear S3 disconnected spontaneously from the phone (Redmi Note 8T) as it does from time to time and I haven't been able to reconnect or pair it again ever since.
I reset the watch, uninstalled and reinstalled the phone app but the pairing never finishes. It goes through the motions both on the phone and the watch, the watch appears in the list of paired BT devices but it always comes up with "Connection failed. Try again." on the watch and goes back to "Pick your device" on the phone app. I am at the end of my witts with this one.
Can anyone help?

I am experiencing the exact same thing, it started this morning. I did install a new ROM last night, no issues so its possible that is related but I'm not seeing anything on the ROM forum about this issue. Did you install a new ROM recently?

archael said:
I am experiencing the exact same thing, it started this morning. I did install a new ROM last night, no issues so its possible that is related but I'm not seeing anything on the ROM forum about this issue. Did you install a new ROM recently?
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I am just running everything stock, so there may have been an official update to either the Tizen or Galaxy Wearable app in the background but nothing that I have done.

Yeah it seems like it, well I'm glad to know I didn't directly cause it, before your post I wasn't seeing this issue anywhere. I saw some posts from years ago but were fixed with minor changes that didn't work for me.

SOLVED.
FYI this has been resolved.
It was the Samsung Health app on the phone that was hogging the pairing for some reason. In desperation and trying everything possible I removed and reinstalled the Health and after that the S3 paired no problem.

I was very hopeful when I read your message! But that was not my problem. I tried reinstalling and no dice, tried uninstalling and trying to pair and still no luck. I'm glad yours is working now!
paulmin said:
SOLVED.
FYI this has been resolved.
It was the Samsung Health app on the phone that was hogging the pairing for some reason. In desperation and trying everything possible I removed and reinstalled the Health and after that the S3 paired no problem.
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archael said:
I was very hopeful when I read your message! But that was not my problem. I tried reinstalling and no dice, tried uninstalling and trying to pair and still no luck. I'm glad yours is working now!
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Try this, it worked for me:
Find "Gear S Plugin" app in All Apps List, force stop, then clear cache, clear data
Remove your Gear S3 from Bluetooth paired device
Uninstall, reinstall both Samsung Health and Galaxy Wearable apps
Restart your Gear S3 and go through setup steps in Galaxy Wearable app again

ardennguyen said:
Try this, it worked for me:
Find "Gear S Plugin" app in All Apps List, force stop, then clear cache, clear data
Remove your Gear S3 from Bluetooth paired device
Uninstall, reinstall both Samsung Health and Galaxy Wearable apps
Restart your Gear S3 and go through setup steps in Galaxy Wearable app again
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Click to collapse
Hey, thanks for the tip, it didn't work for me but I appreciate the attempt to assist.

It did end up being the ROM I was using, an update came out and fixed the issue.