Hi
Since I've woken up I've had trouble logging into the store. It keeps asking me for a password and sometimes says it's wrong, even though it's been reset. If I enter the 'watch faces' menu in the Gear app on my phone, it hangs forever, installing watch faces also fails, they install forever. I have deleted the app, soft reset the watch and reinstalled, still the same problem.
Is anyone else having this today? I've had no issues before with any of this. I'm wondering if it's something at their end. I'm on a standard non-rooted moto x, nothing has been changed since yesterday.
I'm also having problems connecting to the Gear App Store from Gear Manager on my Galaxy S4. It gives me an error that there is "No network connection". Funny, all my other apps get on the network just fine. I have a strong signal on a very fast WiFi network. I guess the "network connection" that is broken is at their server(s).
I'm having trouble too. The gear app seems to work fine until I try to download a watch face or other app. Then I just get a message that day no response, times out. Haven't been able to download from the gear store for 3 days now. I'm on pure nexus....
I have an other issue: totally blank and empty Gear Apps Store. Everything else works fine for me (notifications, S health, settings in Gear app).
I installed Samsung Gear, Gear plugin, Samsung Accessories Service, S Health from Play Market without any problems.
http://forum.xda-developers.com/gear-s2/help/blank-empty-samsung-gear-app-store-t3275190
Related
Unable to connect - stuck on "setting up" or "connecting to gear s2 (F930)...
Edit: i hate samsung.
Reboot the phone /watch to try again, re-download the gear manager app.. /try to reset the watch /phone ...
Sent from my SM-G935F using XDA-Developers mobile app
Maybe a similar issue
loppv said:
Reboot the phone /watch to try again, re-download the gear manager app.. /try to reset the watch /phone ...
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
I have an unlocked GT-i9505G (Samsung Galaxy S4 Google Play Edition LTE). I recently bought a Samsung Gear S2 Classic from Swappa (verified working/perfect order). I've been trying to get it paired and recognized by my S4 phone for several days since I got it, with no luck until today. Brief timeline: installed the Samsung Gear app on phone as instructed by the message that came up on watch ("connect phone's browser to apps.samsung.com/gear and select the Galaxy version of Gear"). What was happening to me was 1) Starting the phone Gear app, touching the "search for Gear watch" tool, pair message on watch (touch OK (check), it displayed "Setting up" animated message on watch face) then 2) the phone app crashed with message "check your phone for current version is OK and restart Gear app", ad infinitum. Did several uninstall/reinstalls of Gear phone app along with watch factory resets (recovery) tool. No luck. After reading several posts over past few days of various phone app/watch issues, I finally decided that the Galaxy version of the Gear app was not recognizing my phone as a Galaxy phone, due to the fact that it splashes GOOGLE on startup and not true "Samsung Galaxy" from the system firmware (no Touchwiz for example). So I went back to the same apps.samsung.com/gear on phone browser, and selected NON-Galaxy version this time-- and after reading a few helpful hints from various posts, I noticed some people were having better luck by side-loading a Samsung APK called "Gear Plugin" which I did. Then I restarted both, held my breath & VOILA! The Gear app on the phone finally paired & connected the watch within the app itself without crashing! (Happy days are here again) Hope this might give you something to work with to get yours hopefully connected & paired with your S7.
I have a oneplus 2 on cm13, root xposed, and I stuck on connecting. I installed the three recommend apps.
Someone can help me please?
Hi all, I just picked up the lovely S3 Frontier.
When I click "view watch faces" or "view more apps" in the gear app
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":" System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the Gear app, the Gear S Plugins and Samsung Accessory Service. Rebooted the S3.
Reinstalled everything but the error remains.
For the rest, everything works just fine.
I can't find anything googling so any help would be greatly appreciated.
Thanks in Advance!!!
blackspp said:
Hi all, I just picked up the lovely S3 Frontier.
When I click "view watch faces" or "view more apps" in the gear app
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":" System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the Gear app, the Gear S Plugins and Samsung Accessory Service. Rebooted the S3.
Reinstalled everything but the error remains.
For the rest, everything works just fine.
I can't find anything googling so any help would be greatly appreciated.
Thanks in Advance!!!
Click to expand...
Click to collapse
I've no problems so far with my Gear S3 Frontier in combination with my Samsung Galaxy S7Edge...
To what phone are you connected? Probably not a Samsung product?
If not: Gear Apps Store is part of "Galaxy Apps": maybe Galaxy Apps must be installed too on your device? "Samsung Account"?
Hi, mate 9. Everything else is working fine. I'll install galaxy apps, see what that does, thanks.
Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!
I'm having the exact same problem, only for me it doesn't go away after a reset. I've tried resetting all apps, even reinstalling them, resetting the S3, restarting my phone, but nothing seems to work. I can install apps from the watch itself just fine (just the 10 suggestions), but the Gear app just doesn't work.
I did all that after which it worked but I did do something else in between.
I downloaded the galaxy apps apk, from somewhere, ran it but it said no go, only run on Samsung phones.
Maybe that app flipped a bit somewhere, who knows!
I have a similar issue, get a pure white screen on the gear phone app. When I try and load the apps store. Fixed it by resetting watch deleting all the samsung apps, and then reinstalling and re setting everything up. It worked for about a day, and then failed in exactly the same way. I give up with this device, and I shall not be wasting another 30 mins doing the same long-winded process again. Samsung makes nice hardware, but as usual, the software is crud!
I note that Samsung changed the website end of the gear apps store the other day - looks like they fouled it up and have not bothered to fix it yet.
Mine has been working just fine after fixing it and I'm on the gear app store a lot at the moment fooling around with new stuff.
I do agree with you, Samsung is the worst sw developer. Take a look at my 3000 bucks smart tv, it's such a mess!
Mine 'fixed' its self this morning. The white screen is where the app loads content web browser style, they fouled something up server side is my guess. It still fails sometimes, and getting any app to actually install requires several attempts. Pish software.
Sent from my SGP621 using Tapatalk
i just got my Gear S3 and i'm having the same problem how did you guys fixed this?
Thanks in advance
Any fix for this problem???
I had this issue as well. Some apps or watchfaces would install but most wouldn't. I connected phone and watch to home WiFi and everything installed. I have Sprint LG v30+ paired with watch. Over the network, it's hit or miss but on WiFi all seems to work.
Folks hopefully someone can help me with this problem.
I have the gear S3 Frontier and its been perfect since launch but since the last update R760XXU2BQC5 my Bluetooth seems to have gone a little wonky.
My phone is Samsung s7 Edge but since this update my gear refuses to reconnect to the phone at any stage automatically. I can manually reconnect it no problem but this is basically making my gear unusable. Once I leave Bluetooth range the watch goes into stand alone mode and will never come out of it. I've to search again via Bluetooth on my phone to reconnect.
I've tried resetting the gear deleting the gear app on my phone and I cannot get it to work.
Any help greatly appreciated
I had the same problem on my Note 4. I had to reset the watch, then on your phone, go to settings, application manager and look for gear. You'll see that there are 2 entries on the list, named "gear s plug in" and "samsung gear". You need to clear all the data from both of these. Now delete the samsung gear app, reinstall it and this should fix your issue. This was trial and error to begin with, but if you follow these exact steps you should be fine.
Legend mate cheers I deleted one but never noticed the second one
Nice one, did that fix it?
Did for me as I had the exact same problem (thanks Google)
Got my S8+ at launch, reset my Gear 2 running Tizen and quickly had it paired using both the Gear app and Samsung Health.
Everything was running just fine until a about a week ago when the pairing stopped. I decided to reset the Gear 2 and re-pair it to my S8+.
After several unsuccessful tries, here's what happens:
1. Reboot phone and wait for boot to complete.
2. Start the Gear app (v2.2.17022862) on the phone.
3. From the Gear app select "Connect new Gear."
4. Power on the Gear 2 and select "Next / Next"
5. Back to the app on the phone select "Gear 2 (XXXX)"
6. Get a Blue tooth pairing request on both devices and confirm on both of them.
7. The Gear 2 shows "Waiting for confirmation from Gear Manager" and the Gear app on the phone shows "Connecting to Gear..."
8. Minutes pass and nothing else happens.
IOW, the Bluetooth pairing is successful but the actual link between the devices never finishes.
Any idea what I might try next to get this working?
TIA,
RIch
Having similar issue. eventually got a connection failed. This worked originally then I did the OTA update (I have an unlocked S8+) and the Bluetooth started acting up.
One post said unpair everything and now I cant get the phone to reconnect. Eventually Bluetooth recognizes the Gear2 and the Gear Manager (as disconnected).... and the watch stays in that factory reset mode.
Not sure exactly how, but I got mine working. After unpairing the Bluetooth connection, I also cleared the cache and data on both the Samsung Gear app and the Samsung Health app then removed both apps from my S8+ rebooting many times along the way. After reinstalling the Gear app and the Health app I was able to eventually get the pairing to be successful.
Sorry I can offer better detailed guidance. I hope you get yours working again too.
Thanks... I tried clearing S-Health's\Samsung Connect cache, unpairing the watch, deleting Gear Manager, and restarting. That didn't work. I'll give it another try.
Just out of curiosity, have you disabled anything like Bixby or Svoice? I have both disabled... I tried reenabling them before but that didn't help.
Nope. While I don't use either, both Bixby and SVoice remain active. Sorry I can't help more.
recently did the gear app update and since i did the gear s plugin keeps stopping
been onto samsung twice and they just say reset gear and app and bluetooth , this works for an hour or 2 but then crashes again .
Anyone else having this issue , it must be the app ?
in the mean time i am going to delete the new plugin and revert to the previous one if i can
I've been having the same issue for the past few days. I haven't found anything on Google, until I spotted this thread. Any help?
djoutcry said:
I've been having the same issue for the past few days. I haven't found anything on Google, until I spotted this thread. Any help?
Click to expand...
Click to collapse
I deleted the plugin and installed a previous version of plugin APK 2.2.03.17061361 , no longer getting the stopped notification but there is a side effect although the watch is connected through BT in the health app it says no gear connected otherwise its fine for the mo , but the gear app wants me to update but i'm reluctant to in case it reverts to the keeps on stopping notification ..................... don't even think samsung know there is an issue with the latest plugin version
Did you find a solution?
I have similar issues.
I'm having the same issue after the recent Tizen 4 update on the Gear S3 Classic and my S8+. It says, "Gear S Plugin has stopped" and I'm not getting any notifications or messages on my watch, it's been this way after two weeks and the updated Gear So Plugin says it's not compatible with my phone (anymore) on the Google Play Store! WTF?! I have reset my watch, cleared the cache, etc with no results. The watch works fine otherwise. What is going on?
5th