Got my S8+ at launch, reset my Gear 2 running Tizen and quickly had it paired using both the Gear app and Samsung Health.
Everything was running just fine until a about a week ago when the pairing stopped. I decided to reset the Gear 2 and re-pair it to my S8+.
After several unsuccessful tries, here's what happens:
1. Reboot phone and wait for boot to complete.
2. Start the Gear app (v2.2.17022862) on the phone.
3. From the Gear app select "Connect new Gear."
4. Power on the Gear 2 and select "Next / Next"
5. Back to the app on the phone select "Gear 2 (XXXX)"
6. Get a Blue tooth pairing request on both devices and confirm on both of them.
7. The Gear 2 shows "Waiting for confirmation from Gear Manager" and the Gear app on the phone shows "Connecting to Gear..."
8. Minutes pass and nothing else happens.
IOW, the Bluetooth pairing is successful but the actual link between the devices never finishes.
Any idea what I might try next to get this working?
TIA,
RIch
Having similar issue. eventually got a connection failed. This worked originally then I did the OTA update (I have an unlocked S8+) and the Bluetooth started acting up.
One post said unpair everything and now I cant get the phone to reconnect. Eventually Bluetooth recognizes the Gear2 and the Gear Manager (as disconnected).... and the watch stays in that factory reset mode.
Not sure exactly how, but I got mine working. After unpairing the Bluetooth connection, I also cleared the cache and data on both the Samsung Gear app and the Samsung Health app then removed both apps from my S8+ rebooting many times along the way. After reinstalling the Gear app and the Health app I was able to eventually get the pairing to be successful.
Sorry I can offer better detailed guidance. I hope you get yours working again too.
Thanks... I tried clearing S-Health's\Samsung Connect cache, unpairing the watch, deleting Gear Manager, and restarting. That didn't work. I'll give it another try.
Just out of curiosity, have you disabled anything like Bixby or Svoice? I have both disabled... I tried reenabling them before but that didn't help.
Nope. While I don't use either, both Bixby and SVoice remain active. Sorry I can't help more.
Related
hello all,
i dont know what i was thinking when i forced closed gear app and it services, and the Samsung accessory service as well, and now my i cant connect to my gear anymore
i have done a light reset and factory reset to my gear s2, and am not able to make it to connect again to my note 3 anyway
also i have uninstalled the gear app and reinstalled again and unpairing the watch , but still its not connecting, it is getting stuck at connecting to gear ,
i tried connecting the gear to other phone it worked, but with my note it is not working , any suggestions ?
***Update - Never mind fixed it by a factory reset of my phone
Connecting to phone with S2
I try to make a phone call from my watch and get the message "connect to bluetooth" I touch the tick for yes and my watch and phone are connected straight away. It never seems to connect otherwise, but connects every time this way, so that's what I do. Wrong way, but it works
Geoffpops
For Future Reference - Ideal way to reconnect if you face issues
Ideally, you would not need a full reset of your phone, clearing the data of all the following should work fine -
1) Gear Manager
2) Samsung Accessory Service
3) Samsung Accessory System Providers
yamensati said:
hello all,
i dont know what i was thinking when i forced closed gear app and it services, and the Samsung accessory service as well, and now my i cant connect to my gear anymore
i have done a light reset and factory reset to my gear s2, and am not able to make it to connect again to my note 3 anyway
also i have uninstalled the gear app and reinstalled again and unpairing the watch , but still its not connecting, it is getting stuck at connecting to gear ,
i tried connecting the gear to other phone it worked, but with my note it is not working , any suggestions ?
***Update - Never mind fixed it by a factory reset of my phone
Click to expand...
Click to collapse
Unable to connect - stuck on "setting up" or "connecting to gear s2 (F930)...
Edit: i hate samsung.
Reboot the phone /watch to try again, re-download the gear manager app.. /try to reset the watch /phone ...
Sent from my SM-G935F using XDA-Developers mobile app
Maybe a similar issue
loppv said:
Reboot the phone /watch to try again, re-download the gear manager app.. /try to reset the watch /phone ...
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
I have an unlocked GT-i9505G (Samsung Galaxy S4 Google Play Edition LTE). I recently bought a Samsung Gear S2 Classic from Swappa (verified working/perfect order). I've been trying to get it paired and recognized by my S4 phone for several days since I got it, with no luck until today. Brief timeline: installed the Samsung Gear app on phone as instructed by the message that came up on watch ("connect phone's browser to apps.samsung.com/gear and select the Galaxy version of Gear"). What was happening to me was 1) Starting the phone Gear app, touching the "search for Gear watch" tool, pair message on watch (touch OK (check), it displayed "Setting up" animated message on watch face) then 2) the phone app crashed with message "check your phone for current version is OK and restart Gear app", ad infinitum. Did several uninstall/reinstalls of Gear phone app along with watch factory resets (recovery) tool. No luck. After reading several posts over past few days of various phone app/watch issues, I finally decided that the Galaxy version of the Gear app was not recognizing my phone as a Galaxy phone, due to the fact that it splashes GOOGLE on startup and not true "Samsung Galaxy" from the system firmware (no Touchwiz for example). So I went back to the same apps.samsung.com/gear on phone browser, and selected NON-Galaxy version this time-- and after reading a few helpful hints from various posts, I noticed some people were having better luck by side-loading a Samsung APK called "Gear Plugin" which I did. Then I restarted both, held my breath & VOILA! The Gear app on the phone finally paired & connected the watch within the app itself without crashing! (Happy days are here again) Hope this might give you something to work with to get yours hopefully connected & paired with your S7.
I have a oneplus 2 on cm13, root xposed, and I stuck on connecting. I installed the three recommend apps.
Someone can help me please?
Hi, I have this strange issue. I had the Gear 2 for about a month now, and always worked perfectly. Yesterday I got the new update, no issues there. But today I decided to format my phone (LG G3), and in order to re-sync the watch I had to reset it. Up untill then, everything ok, but now it won't connect! It shows the bluetooth pairing alert, I accept on both devices, and then it keeps 'connecting to gear' on the phone and 'setting up' the watch. If I wait long enough, the watch will ask me to restart the process as it is taking so long, but the phone just keeps going. If I close and restart the app in this state, it looks as it had connected but unpaired from the watch, and again, trying to connect triggers an endless pop-up with the connecting message... any clues? I have tried clearing cache and resetting everything multiple times, I am clueless!!...
edit: I have done the reset-all one more time, reinstalling the gear manager, and now I have another popup saying "Download failed. Try again."
edit2: solved it!! there was something wrong with samsung not being able to download the necessary apps for the watch to work. I manually downloaded "Gear S Plugin" and "Samsung Accessory Service" and it worked. Phew!...
I was battling with this problem (xiaomi device) for couple of hours until found your post.
Thanks mate.
Folks hopefully someone can help me with this problem.
I have the gear S3 Frontier and its been perfect since launch but since the last update R760XXU2BQC5 my Bluetooth seems to have gone a little wonky.
My phone is Samsung s7 Edge but since this update my gear refuses to reconnect to the phone at any stage automatically. I can manually reconnect it no problem but this is basically making my gear unusable. Once I leave Bluetooth range the watch goes into stand alone mode and will never come out of it. I've to search again via Bluetooth on my phone to reconnect.
I've tried resetting the gear deleting the gear app on my phone and I cannot get it to work.
Any help greatly appreciated
I had the same problem on my Note 4. I had to reset the watch, then on your phone, go to settings, application manager and look for gear. You'll see that there are 2 entries on the list, named "gear s plug in" and "samsung gear". You need to clear all the data from both of these. Now delete the samsung gear app, reinstall it and this should fix your issue. This was trial and error to begin with, but if you follow these exact steps you should be fine.
Legend mate cheers I deleted one but never noticed the second one
Nice one, did that fix it?
Did for me as I had the exact same problem (thanks Google)
I have a LG V20, and a Gear 2 Neo.
The Gear 2, screen says “To connect your Gear, first download Samsung Gear via Samsung GALAXY Apps on your mobile device.” - done… I have the Samsung Gear app on the phone.
From the Samsung Gear app, I try to “Connect To Gear”, and after the searching process the response is “No Gear devices After you turn on your Gear devices, they will be shown here. If your Gear is powered on properly but not shown here, go to Settings > Gear info, then select Reset Gear on the Gear to reset it to its factory default settings.” - done…I have reset the Gear 2 to factory settings multiple times, however the app is still not connecting.
The phone Bluetooth and the Gear 2 bluetooth pair with zero issues.
I have also attempted to go through the ‘download’ process from the settings on the Gear 2. This ‘downloading’ processed for about 9-10 hours and did not finish. I had to turn off the Gear.
How can I get the two devices to connect? From the internet, I believe that that Gear 2 should work with the LG V20.
It's annoying.
On my Moto DT2, I found I had to completely unpair my phone from my S2 using the phone's Bluetooth settings, reboot and start completely from scratch.
I cleared all data from all Samsung apps, uninstalled them, rebooted, and then just followed the prompts from the S2 and then the apps.
If you pair your phone with your S2 first BEFORE using the apps, it won't work.
With the latest app updates, I don't have to go through that process as often.
I do lose my connection more often, but just pressing Connect in the app restores it.
Hope that helps.
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