Gear Manager stuck at "Gear not Found. Please turn on your Gear and try again"
Hello everyone! This is my very first post at xda and unfortunately it's about a sad subject.
I got a Samsung Gear S2 to my Dad for Christmas and when I was talking with the salesman (that by the way treated me really really bad, I thought for a moment that he would just throw the watch box at me and grab my money), he told me that his phone (Moto E) was compatible with the Gear, and the only requirement was the Android 4.3 version or higher. The version of Moto E is 5.0, so I was confident that it would work.
Yesterday I gave the watch to my Dad. We installed all the required apps (Samsung Gear, Gear Plugins and Samsung Accessory Services).
Unfortunately, the Samsung Gear app just can't find the watch. We tried everything. Hard resets and so on.
The fun thing is that I can find it on Bluetooth devices (outside the Samsung app, inside Settings) and I can even pair with it, but the app is completely unaware that the watch is turned on and discoverable.
I didn't get any compatibility errors. I just can't even find the watch using the Samsung app.
Is there anything that I can do or just buy a new phone?
Thanks in advance,
Vinicius
I'm in the same situation exactly.
Per the Samsung page it requires 4.4 or higher and at least 1.5gb of ram.
http://www.samsung.com/global/galaxy/gear-s2/device-compatibility/?cid=afl-hq-mul-0813-11000946
Related
Hello, I had just bought my gear 2 today and after charging it fully I tried to follow the instructions and download the gear manager app on my galaxy note 4. It installed the latest version. I opened it and it immediately crashed. The only way I can open the app is to press the active apps button at the bottom of the phone and go to the app that way. Doing that it pairs and finds the watch just fine. I press on the gear to start "connecting" after it paired. It endlessly connects, with no error messages. I've updated the gear via kies. I've installed a previous version of gear manager. I've factory reset the gear. All to no avail. I've gotten around the startup wizard on the gear so I can use it but the time is wrong, and I can't use any of the actually useful functions that you need to pair with a phone to use. I called Samsung and talked to some Asian chick who told me to restart the phone and the watch. Obviously that didn't work and I had already tried it so I yelled at her and she created a report. Don't know what that will do for me then she referred me to a freakin best buy and said I quote "go to local best buy and have them look at it"
Seriously hoping if any of you can help me. I don't know what to do after this and I really wanna be able to see even a correct time on my watch. Thanks in advance for anything you can do to help.
Today someone with bad intentions sell me a Samsung Gear S2 Demo.
I think that is a demo phone for expose in shops because i can´t pair it with the gear S2 aplication that I installed from PlayStore.
I try with a Samsung Galaxy S4 and my LG G3, none of this phones pair with it.
I have bluetooth, wifi, and I can explore all the function but it can't synch hours, calendar, and notifications.
I think I go sell it in ebay for parts because I can't put it work.
It have the box, and the wireless charger in mint condition.
Habe anybody knows about these demo smartwatches from samsung?
Thanks in advance.
almmpt said:
Today someone with bad intentions sell me a Samsung Gear S2 Demo.
I think that is a demo phone for expose in shops because i can´t pair it with the gear S2 aplication that I installed from PlayStore.
I try with a Samsung Galaxy S4 and my LG G3, none of this phones pair with it.
I have bluetooth, wifi, and I can explore all the function but it can't synch hours, calendar, and notifications.
I think I go sell it in ebay for parts because I can't put it work.
It have the box, and the wireless charger in mint condition.
Habe anybody knows about these demo smartwatches from samsung?
Thanks in advance.
Click to expand...
Click to collapse
Have you tried installing the Samsung Gear Manager app from the Samsung app store (not from the Play store)?
No I don't try it yet.
But the smartwatch have a retail mode applications, I think that retail mode application is for shows in retail stores, it works for demo.
I don't have the reset menu for formatting the device.
I have 99% sure that is some king of demo smartwatch.
I pair it with my LG G3 with the Gear S2 application, but when it should start to synchronize it stops.
I have a LG G3 and the procedures are exactly the same.
I don't have luck with this buy.
May be someone want to buy it for parts.
Thanks sefrcoko for your help.
Is it because it has reactivation enabled? S2 and many new devices have this so that the stolen phones or devices cannot be used unless the original owner put in the proper userID and password to disable that, then the device can be factory reset again.
I don´t think that have reactivation enabled because i don´t have either the menu reset, it doesn't exist in this version.
Very strange.
Are you getting an error message? Mine is limited on absolutely the same functions but keeps flashing a "Unfortunately, Gear Plugin has stopped" message and never syncs a bloody thing.
You have to get the Gear application on your phone and use it to pair your S2. Simply establishing a BT connection with your phone and the S2 is not the way to get the watch set up and going.
On the watch go into Settings/Gear Info, you should then see "Reset Gear" as the 3rd item down the list. While the watch is resetting use Galaxy Apps to get the Gear Manager installed on your phone. The watch should be paired through Gear Manager to establish a proper BT link, it will also install other files you need to make the watch work with your phone.
I hope you get this working, I know it is frustrating to not have new technology work for you. Good luck and reach back out with questions and updates.
Hi I have the same thing but mine is a demo watch is there a way of putting new software on it because there is no reset or Bluetooth
There's no resolution for this??
Sent from my SM-G930W8 using XDA-Developers mobile app
I have seen a thread where user shows how to downgrade firmware of the watch.
Here: http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123
Unable to connect - stuck on "setting up" or "connecting to gear s2 (F930)...
Edit: i hate samsung.
Reboot the phone /watch to try again, re-download the gear manager app.. /try to reset the watch /phone ...
Sent from my SM-G935F using XDA-Developers mobile app
Maybe a similar issue
loppv said:
Reboot the phone /watch to try again, re-download the gear manager app.. /try to reset the watch /phone ...
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
I have an unlocked GT-i9505G (Samsung Galaxy S4 Google Play Edition LTE). I recently bought a Samsung Gear S2 Classic from Swappa (verified working/perfect order). I've been trying to get it paired and recognized by my S4 phone for several days since I got it, with no luck until today. Brief timeline: installed the Samsung Gear app on phone as instructed by the message that came up on watch ("connect phone's browser to apps.samsung.com/gear and select the Galaxy version of Gear"). What was happening to me was 1) Starting the phone Gear app, touching the "search for Gear watch" tool, pair message on watch (touch OK (check), it displayed "Setting up" animated message on watch face) then 2) the phone app crashed with message "check your phone for current version is OK and restart Gear app", ad infinitum. Did several uninstall/reinstalls of Gear phone app along with watch factory resets (recovery) tool. No luck. After reading several posts over past few days of various phone app/watch issues, I finally decided that the Galaxy version of the Gear app was not recognizing my phone as a Galaxy phone, due to the fact that it splashes GOOGLE on startup and not true "Samsung Galaxy" from the system firmware (no Touchwiz for example). So I went back to the same apps.samsung.com/gear on phone browser, and selected NON-Galaxy version this time-- and after reading a few helpful hints from various posts, I noticed some people were having better luck by side-loading a Samsung APK called "Gear Plugin" which I did. Then I restarted both, held my breath & VOILA! The Gear app on the phone finally paired & connected the watch within the app itself without crashing! (Happy days are here again) Hope this might give you something to work with to get yours hopefully connected & paired with your S7.
I have a oneplus 2 on cm13, root xposed, and I stuck on connecting. I installed the three recommend apps.
Someone can help me please?
Try to install Samsung Pay on my Gear S3 - phone: "Installation failed, try later
I had Samsung Pay working on the Gear S3 with my Blackberry Priv (Android OS with Marshmallow).
I've now moved to a Blackberry KeyOne (also Android OS but Nougat). I have re-established the new phone with the watch. Notices, work, S-health works.
On the phone, when I open Samsung gear app, Settings, Apps, I see Samsung Pay is installed. If I tap on it, it says "lastest version installed." I cannot UNinstall it (it is grayed out).
But on the watch, each time I invoke Pay, I am prompted to install S Pay in your Samsung Gear app and tap okay. It says check the phone. Where it fails (but as noted it claims it is installed.)
I got quite spoiled using Samsung Pay with the watch and miss it.
Any help appreciated.
For me it looks like Samsung only support Samsung handsets...
Samsung Pay is full of Security/Knox stuff...
So it is IMHO tooo hard to fix it easily and make it with every known non Samsung handset compatible... as End user...
And at the moment it is hard to find users who can help you with Gear S3/SPay problems...
So you more at your own...
Best Regards
Hello everyone,
I've been searching trying to find a fix for this, but I can't seem to find one that works for my combo. If I missed something, please point me in the right direction. I have a Galaxy S2 Classic (SM-R735T) that I obtained from a friend because they don't use it anymore, and I'm able to get everything working on it except for one thing. I can't get Samsung Pay to work on it. I've tried doing a factory reset on the watch, removing all three apps (Galaxy Wearables, Samsung Pay, and Samsung Pay (Watch Plug-in)) from my phone and reinstalling them, multiple restarts, and I just can't get it to work.
Here are the versions I have listed for both Samsung Pay apps, and they seem to be fully updated.
Samsung Pay: 4.0.45
Samsung Pay (Watch Plug-In): 2.5.18.20106
Basically, I can get the phone and watch paired, and everything else seems to be working beautifully. Samsung Pay when I use it on my phone works wonderfully. But, when I try to open it on my watch, it tells me I need to log in to the app on my phone.. I click okay, and it starts to open Samsung Pay on my phone. It then pops up with the first attached screenshot, saying I need to update Samsung Pay. I click update, it downloads and tries to install the Samsung Pay update to what I believe is the watch (see the second screenshot to see the notification), but it winds up failing during the install. Has anyone been able to figure out a work around for this. The only thing I can think of is it seems this model of watch was released specifically for T-Mobile, but I'm trying to use it on Verizon. I'm not sure that would matter though as I do everything through Bluetooth and the phone.
BriMan83 said:
Hello everyone,
I've been searching trying to find a fix for this, but I can't seem to find one that works for my combo. If I missed something, please point me in the right direction. I have a Galaxy S2 Classic (SM-R735T) that I obtained from a friend because they don't use it anymore, and I'm able to get everything working on it except for one thing. I can't get Samsung Pay to work on it. I've tried doing a factory reset on the watch, removing all three apps (Galaxy Wearables, Samsung Pay, and Samsung Pay (Watch Plug-in)) from my phone and reinstalling them, multiple restarts, and I just can't get it to work.
Here are the versions I have listed for both Samsung Pay apps, and they seem to be fully updated.
Samsung Pay: 4.0.45
Samsung Pay (Watch Plug-In): 2.5.18.20106
Basically, I can get the phone and watch paired, and everything else seems to be working beautifully. Samsung Pay when I use it on my phone works wonderfully. But, when I try to open it on my watch, it tells me I need to log in to the app on my phone.. I click okay, and it starts to open Samsung Pay on my phone. It then pops up with the first attached screenshot, saying I need to update Samsung Pay. I click update, it downloads and tries to install the Samsung Pay update to what I believe is the watch (see the second screenshot to see the notification), but it winds up failing during the install. Has anyone been able to figure out a work around for this. The only thing I can think of is it seems this model of watch was released specifically for T-Mobile, but I'm trying to use it on Verizon. I'm not sure that would matter though as I do everything through Bluetooth and the phone.
Click to expand...
Click to collapse
Try to follow these steps:
Update Samsung Pay on your Samsung smart watch
Yes, you do have to update the Samsung Pay app on your watch… not just the phone. In this article, we'll show you how to update Samsung Pay on your watch.
www.samsung.com
Hopefully this will work too update Samsung pay on your watch.