I work for a VZW corporate store as a sales rep. I sold a Gear S3 Frontier to a customer last night who has a S8+. Samsung pay works fine on the S8+ as it should, but the gear plugin for Samsung pay REFUSES to open or work on his gear S3. When you hold the back button on the watch (the shortcut to open the app), nothing happens at all. When you attempt to launch Samsung Pay from the gear manager, it starts loading but eventually says the gear is not responding try again later.. and that happens even when the gear manager shows a connection with the watch. I have tried several troubleshooting steps which I will list below. If anyone has any solution please let me know asap. I actually own a Gear S3 Frontier myself (non 4G) and I never had issues setting up Samsung Pay on the watch at all. Thank you everyone!
Troubleshooting steps I've already tried:
1.Uninstalling the Samsung Pay app for both the phone and the gear (gear s3 plugin). 2.Cleared the cache and data for both the phone and gear s3 plugin app. 3.Tried updating the watch (it's currently on Tizen 2.2). The gear that I use was updated to Tizen 3.0 a few days ago. I am assuming they are being updated in waves. 4.Tried updating the phone (his S8+ is on the latest software for Nougat.) 5.Unpaired the gear from his phone and re-paired it by doing a factory reset on the gear.
I currently use the Gear S3 Frontier (non 4G) with the Note8 (had the S8/S8+), and I never had an issue setting up Samsung pay on either device. If anyone has any ideas please share them here so I can help the customer get his gear working properly, and help anyone else avoid having this same issue.
Reboot.
If Busybox is on the phone you must move the main folder to the SD card.
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Decided I wanted to grab a different smart watch than my Pebble. So, I went with the Galaxy Gear 2 Neo (black of course). I wasn't thinking at all about compatibility because it didn't make sense that the new Note 4 wouldn't work with one of Samsung's own devices. I was very curious when I didn't find the Gear Manager icon anywhere and I wasn't sure what exactly I was doing because the watch was only working in Korean.
In the end, I looked it up on Samsung.com and under compatible devices the Note 4 was not listed. I was completely shocked to see this. I paired it with my Note Pro 12.2 (yes, I'm a Samsung Fanboy, get over it - I love to draw with the stylus on a screen). It worked great, but it wasn't working with my phone. I figured out later how to get it to work with my phone by pure dumb luck. It's not put out there anywhere on the internet that I could find, so here's the steps:
Step one, go to bluetooth settings and scan for a device on your phone and make your watch discoverable.
Step two, select your watch on your phone
The phone will go and download the gear manager software by itself and do the rest. You don't need to do anything else to make it happen. I was completely shocked it was this easy, and it works perfectly.
Isn't that the standard procedure for pairing any bluetooth device the first time? And Gear Manager is in the Galaxy App Store no?
We are glad you finally discovered this :good: FYI Note 4 works with the Gear 2 as well. the gear 1 Gear 2 Gear 2 neo Gear fit are all compatible with Note 4. Samsung is promoting the Gear S now so cool. I'm sure you have helped someone out
I am trying to pair my Galaxy Note 4 with my Galaxy Gear Smartwatch (1st gen). I have installed Gear Manager from "GALAXY Apps" and am following the instructions for a manual pairing (e.g., NFC is on and Gear charging dock is attached). The devices pair but disconnect in 20 to 30 seconds (message: "Gear disconnected or is out of range of mobile device") during the initial pairing setup resulting in a failed setup. Does the Galaxy Note 4 really work with the Galaxy Gear Smartwatch?
If so, what can I do to get this working?
Should I consider flashing the Tizen ROM with Odin before setting up?
Galaxy Note 4 works with Galaxy Gear Smartwatch (gen 1)
Got it working. I had to install Tizen before the Note 4 would pair. Here's how I did it:
1. Basically followed these instructions:
http://www.ibtimes.co.uk/samsung-pushes-out-tizen-galaxy-gear-sm-v700-how-install-1450698
2. However I needed to figure out how to get the Galaxy Gear into "download" mode. Got those instructions here:
https://www.youtube.com/watch?v=0LeAPsN8-mc
3. Once Tizen was installed, there was a wizard on the Galaxy Gear to prompt through the process. Everything went smoothly!
Just download Gear manager from Samsung apps. No need to do any other steps.
ozaghloul said:
Just download Gear manager from Samsung apps. No need to do any other steps.
Click to expand...
Click to collapse
Probably true for newer Gears but not the "gen 1" that originally came with Android. It needs to get Tizen installed first.
rabilancia said:
Got it working. I had to install Tizen before the Note 4 would pair. Here's how I did it:
1. Basically followed these instructions:
http://www.ibtimes.co.uk/samsung-pushes-out-tizen-galaxy-gear-sm-v700-how-install-1450698
2. However I needed to figure out how to get the Galaxy Gear into "download" mode. Got those instructions here:
https://www.youtube.com/watch?v=0LeAPsN8-mc
3. Once Tizen was installed, there was a wizard on the Galaxy Gear to prompt through the process. Everything went smoothly!
Click to expand...
Click to collapse
That is good to hear you got it working you just had to check usb debugging on watch under gear info and check on phone under samsung gear also. I didn't watch the video just saying. And the above poster is right also. You could have stayed on android Tizen is not that great
The Gear S is also Tizen, so does that mean it will not be compatible with Note 4 out of the box?
ozaghloul said:
The Gear S is also Tizen, so does that mean it will not be compatible with Note 4 out of the box?
Click to expand...
Click to collapse
It will work out of the box gear 2 which I have is Tizen only as well I just prefer android but I wanted this watch so I'm ok with it there are not to many developers for Tizen is all
I have Gear 2 Neo - works well with my Note 4 but it worked better with my old GS3 using Wanamlite ROM.
On GS3 it would show a preview of the sms when i get the initial notification... on the Note4 it just shows that I received an sms from the person.
I can't use handcent on Note4 anymore as it asks to make it the default messaging app, which then makes it so that the "messaging app" on Gear 2Neo does not get notified when I receive sms.
...small things like this are bothersome... maybe it's 4.4.4? or maybe it's because its stock TW? ..
Hi all,
I wonder if someone has the same problem as me.
I just got a new gear s2 classic from Korea and it won't connect to Gear manager. it keeps of giving me a message: "check if your phone is compatible and if the gear manager app needs to be updated, then try again".
I have downloaded the latest version of the gear manager, but still same problem. I did reset both the phone and the gear to factory settings and still it won't connect.
anyone have any idea how to fix this issue?
Thanks
I have a Korean phone that works perfectly with my S6 Edge. Took a while to get it paired and I had to restart my phone. That did it.
Today someone with bad intentions sell me a Samsung Gear S2 Demo.
I think that is a demo phone for expose in shops because i can´t pair it with the gear S2 aplication that I installed from PlayStore.
I try with a Samsung Galaxy S4 and my LG G3, none of this phones pair with it.
I have bluetooth, wifi, and I can explore all the function but it can't synch hours, calendar, and notifications.
I think I go sell it in ebay for parts because I can't put it work.
It have the box, and the wireless charger in mint condition.
Habe anybody knows about these demo smartwatches from samsung?
Thanks in advance.
almmpt said:
Today someone with bad intentions sell me a Samsung Gear S2 Demo.
I think that is a demo phone for expose in shops because i can´t pair it with the gear S2 aplication that I installed from PlayStore.
I try with a Samsung Galaxy S4 and my LG G3, none of this phones pair with it.
I have bluetooth, wifi, and I can explore all the function but it can't synch hours, calendar, and notifications.
I think I go sell it in ebay for parts because I can't put it work.
It have the box, and the wireless charger in mint condition.
Habe anybody knows about these demo smartwatches from samsung?
Thanks in advance.
Click to expand...
Click to collapse
Have you tried installing the Samsung Gear Manager app from the Samsung app store (not from the Play store)?
No I don't try it yet.
But the smartwatch have a retail mode applications, I think that retail mode application is for shows in retail stores, it works for demo.
I don't have the reset menu for formatting the device.
I have 99% sure that is some king of demo smartwatch.
I pair it with my LG G3 with the Gear S2 application, but when it should start to synchronize it stops.
I have a LG G3 and the procedures are exactly the same.
I don't have luck with this buy.
May be someone want to buy it for parts.
Thanks sefrcoko for your help.
Is it because it has reactivation enabled? S2 and many new devices have this so that the stolen phones or devices cannot be used unless the original owner put in the proper userID and password to disable that, then the device can be factory reset again.
I don´t think that have reactivation enabled because i don´t have either the menu reset, it doesn't exist in this version.
Very strange.
Are you getting an error message? Mine is limited on absolutely the same functions but keeps flashing a "Unfortunately, Gear Plugin has stopped" message and never syncs a bloody thing.
You have to get the Gear application on your phone and use it to pair your S2. Simply establishing a BT connection with your phone and the S2 is not the way to get the watch set up and going.
On the watch go into Settings/Gear Info, you should then see "Reset Gear" as the 3rd item down the list. While the watch is resetting use Galaxy Apps to get the Gear Manager installed on your phone. The watch should be paired through Gear Manager to establish a proper BT link, it will also install other files you need to make the watch work with your phone.
I hope you get this working, I know it is frustrating to not have new technology work for you. Good luck and reach back out with questions and updates.
Hi I have the same thing but mine is a demo watch is there a way of putting new software on it because there is no reset or Bluetooth
There's no resolution for this??
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I have seen a thread where user shows how to downgrade firmware of the watch.
Here: http://forum.xda-developers.com/gear-s2/general/tutorial-downgrade-gear-s2-sport-t3334123
Gear Manager stuck at "Gear not Found. Please turn on your Gear and try again"
Hello everyone! This is my very first post at xda and unfortunately it's about a sad subject.
I got a Samsung Gear S2 to my Dad for Christmas and when I was talking with the salesman (that by the way treated me really really bad, I thought for a moment that he would just throw the watch box at me and grab my money), he told me that his phone (Moto E) was compatible with the Gear, and the only requirement was the Android 4.3 version or higher. The version of Moto E is 5.0, so I was confident that it would work.
Yesterday I gave the watch to my Dad. We installed all the required apps (Samsung Gear, Gear Plugins and Samsung Accessory Services).
Unfortunately, the Samsung Gear app just can't find the watch. We tried everything. Hard resets and so on.
The fun thing is that I can find it on Bluetooth devices (outside the Samsung app, inside Settings) and I can even pair with it, but the app is completely unaware that the watch is turned on and discoverable.
I didn't get any compatibility errors. I just can't even find the watch using the Samsung app.
Is there anything that I can do or just buy a new phone?
Thanks in advance,
Vinicius
I'm in the same situation exactly.
Per the Samsung page it requires 4.4 or higher and at least 1.5gb of ram.
http://www.samsung.com/global/galaxy/gear-s2/device-compatibility/?cid=afl-hq-mul-0813-11000946
I've been trying to set up Samsung Pay with my Essential PH-1 and Gear S3. When I get to the point where I am prompted to open the Gear app on my phone to install the Samsung Pay Gear Plug-in, I keep getting "Installation failed. Try again later." I had no problems setting up Samsung Pay with an LG V-10 and a Blu cheapo phone.
Anyone using a Samsung Gear S3 with their Essential PH-1? Is there some incompatibility?
Thanks,
Andy
It's worked "fine" for me. I used this apk: apkmirror.com/apk/samsung-electronics-co-ltd/samsung-pay-for-gear/samsung-pay-for-gear-1-6-8906-release/samsung-pay-for-gear-1-6-8906-android-apk-download/
And honestly I don't know how to get back to the app without installing it again (add all your cards while it's open). It doesn't show up in the gear app or anything, but it works. It seems like it's just not supported??