Samsung Account Log-in Issue - Samsung Gear S2

Hi everyone,
I bought my Galaxy Gear S2 Classic from Ebay to pair with my Galaxy S6 about a month ago.
It had been working fine until the Gear S2 got its software updated about a week ago. The initial issue was battery drain, it drained it's battery within 24 hours! So I went to the setting for a reset. I chose 'light reset' rather than 'factory reset'.
On Gear S2, I see that my Gear has reactivation enabled and it asked me to log in my same Samsung Account on Gear app.
In the setting up process through Gear app, it seemed ok until I tried to log in my Samsung Account. However, the process of settingup stoped here (see the attachment). After about 5 mins of 'Please wait...', it goes back to signin page. I have not been able to get solution for this from Samsung service centre or local service centre.
My Samsung Account login details are correct, as I could see Gear S2 in my products after log in to Samsung account web.
Has anyone experienced what I am having? Would you please advise me how to solve this logging-in issue?
Cheers,
John

Did you try turning the watch off and then back on so the connection process restarts? Just a thought.
Fred

Hi guys,
Sorry for bringing up an old thread, I'm facing this issue right now with my S6 Edge. Any help/solutions? :crying:

Related

S health sync in new gear manager

So today I got the new gear manager.. None of the update problems that people are talking about happened *knock on wood*
So my first action was to see what's new (Samsung apps, so helpfully, doesn't even have a what's new section), and I quickly noticed the S health option.. I went in, clicked sync.. It takes ages, and says it failed :-/
I thought I'll finally have this long awaited feature on my note 3...but seems no :'(
Anyone got it working?
Hamra said:
So today I got the new gear manager.. None of the update problems that people are talking about happened *knock on wood*
So my first action was to see what's new (Samsung apps, so helpfully, doesn't even have a what's new section), and I quickly noticed the S health option.. I went in, clicked sync.. It takes ages, and says it failed :-/
I thought I'll finally have this long awaited feature on my note 3...but seems no :'(
Anyone got it working?
Click to expand...
Click to collapse
Nope. That'll be one of the issues with it.
Fix
Hamra said:
So today I got the new gear manager.. None of the update problems that people are talking about happened *knock on wood*
So my first action was to see what's new (Samsung apps, so helpfully, doesn't even have a what's new section), and I quickly noticed the S health option.. I went in, clicked sync.. It takes ages, and says it failed :-/
I thought I'll finally have this long awaited feature on my note 3...but seems no :'(
Anyone got it working?
Click to expand...
Click to collapse
I fixed the issue on my Note 3 (rooted Jelly Bean) where the Gear 2 Neo was not syncing the with the S Health app. I had to go into settings > general > application manager. Then swipe to 'All' and I cleared the data from the gear manager apps: gear plugin, gearmodule, goproviders, hostmanager, samsung accessory service, samsung gear, sgproviders, sastsystemproviders, update gear software.
You may not have to clear data on all of them, just samsung gear, but I did anyways. Now my Gear 2 Neo syncs with S Health on Note 3.
Hope this is helpful

New S3, can't load apps and watchfaces in the gear app: HELP HELP

Hi all, I just picked up the lovely S3 Frontier.
When I click "view watch faces" or "view more apps" in the gear app
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":" System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the Gear app, the Gear S Plugins and Samsung Accessory Service. Rebooted the S3.
Reinstalled everything but the error remains.
For the rest, everything works just fine.
I can't find anything googling so any help would be greatly appreciated.
Thanks in Advance!!!
blackspp said:
Hi all, I just picked up the lovely S3 Frontier.
When I click "view watch faces" or "view more apps" in the gear app
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":" System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the Gear app, the Gear S Plugins and Samsung Accessory Service. Rebooted the S3.
Reinstalled everything but the error remains.
For the rest, everything works just fine.
I can't find anything googling so any help would be greatly appreciated.
Thanks in Advance!!!
Click to expand...
Click to collapse
I've no problems so far with my Gear S3 Frontier in combination with my Samsung Galaxy S7Edge...
To what phone are you connected? Probably not a Samsung product?
If not: Gear Apps Store is part of "Galaxy Apps": maybe Galaxy Apps must be installed too on your device? "Samsung Account"?
Hi, mate 9. Everything else is working fine. I'll install galaxy apps, see what that does, thanks.
Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!
I'm having the exact same problem, only for me it doesn't go away after a reset. I've tried resetting all apps, even reinstalling them, resetting the S3, restarting my phone, but nothing seems to work. I can install apps from the watch itself just fine (just the 10 suggestions), but the Gear app just doesn't work.
I did all that after which it worked but I did do something else in between.
I downloaded the galaxy apps apk, from somewhere, ran it but it said no go, only run on Samsung phones.
Maybe that app flipped a bit somewhere, who knows!
I have a similar issue, get a pure white screen on the gear phone app. When I try and load the apps store. Fixed it by resetting watch deleting all the samsung apps, and then reinstalling and re setting everything up. It worked for about a day, and then failed in exactly the same way. I give up with this device, and I shall not be wasting another 30 mins doing the same long-winded process again. Samsung makes nice hardware, but as usual, the software is crud!
I note that Samsung changed the website end of the gear apps store the other day - looks like they fouled it up and have not bothered to fix it yet.
Mine has been working just fine after fixing it and I'm on the gear app store a lot at the moment fooling around with new stuff.
I do agree with you, Samsung is the worst sw developer. Take a look at my 3000 bucks smart tv, it's such a mess!
Mine 'fixed' its self this morning. The white screen is where the app loads content web browser style, they fouled something up server side is my guess. It still fails sometimes, and getting any app to actually install requires several attempts. Pish software.
Sent from my SGP621 using Tapatalk
i just got my Gear S3 and i'm having the same problem how did you guys fixed this?
Thanks in advance
Any fix for this problem???
I had this issue as well. Some apps or watchfaces would install but most wouldn't. I connected phone and watch to home WiFi and everything installed. I have Sprint LG v30+ paired with watch. Over the network, it's hit or miss but on WiFi all seems to work.

Gear S3 Frontier reconnection issue

Folks hopefully someone can help me with this problem.
I have the gear S3 Frontier and its been perfect since launch but since the last update R760XXU2BQC5 my Bluetooth seems to have gone a little wonky.
My phone is Samsung s7 Edge but since this update my gear refuses to reconnect to the phone at any stage automatically. I can manually reconnect it no problem but this is basically making my gear unusable. Once I leave Bluetooth range the watch goes into stand alone mode and will never come out of it. I've to search again via Bluetooth on my phone to reconnect.
I've tried resetting the gear deleting the gear app on my phone and I cannot get it to work.
Any help greatly appreciated
I had the same problem on my Note 4. I had to reset the watch, then on your phone, go to settings, application manager and look for gear. You'll see that there are 2 entries on the list, named "gear s plug in" and "samsung gear". You need to clear all the data from both of these. Now delete the samsung gear app, reinstall it and this should fix your issue. This was trial and error to begin with, but if you follow these exact steps you should be fine.
Legend mate cheers I deleted one but never noticed the second one
Nice one, did that fix it?
Did for me as I had the exact same problem (thanks Google)

Gear S3 Frontier (4G LTE) Samsung Pay will not launch.

I work for a VZW corporate store as a sales rep. I sold a Gear S3 Frontier to a customer last night who has a S8+. Samsung pay works fine on the S8+ as it should, but the gear plugin for Samsung pay REFUSES to open or work on his gear S3. When you hold the back button on the watch (the shortcut to open the app), nothing happens at all. When you attempt to launch Samsung Pay from the gear manager, it starts loading but eventually says the gear is not responding try again later.. and that happens even when the gear manager shows a connection with the watch. I have tried several troubleshooting steps which I will list below. If anyone has any solution please let me know asap. I actually own a Gear S3 Frontier myself (non 4G) and I never had issues setting up Samsung Pay on the watch at all. Thank you everyone!
Troubleshooting steps I've already tried:
1.Uninstalling the Samsung Pay app for both the phone and the gear (gear s3 plugin). 2.Cleared the cache and data for both the phone and gear s3 plugin app. 3.Tried updating the watch (it's currently on Tizen 2.2). The gear that I use was updated to Tizen 3.0 a few days ago. I am assuming they are being updated in waves. 4.Tried updating the phone (his S8+ is on the latest software for Nougat.) 5.Unpaired the gear from his phone and re-paired it by doing a factory reset on the gear.
I currently use the Gear S3 Frontier (non 4G) with the Note8 (had the S8/S8+), and I never had an issue setting up Samsung pay on either device. If anyone has any ideas please share them here so I can help the customer get his gear working properly, and help anyone else avoid having this same issue.
Reboot.
If Busybox is on the phone you must move the main folder to the SD card.
Sent from my [device_name] using XDA-Developers Legacy app

Samsung Gear S3 RM-765K

Changed my phone to a Samsung S9+ and after that I cant reactivate my Gear S3 .
My watch worked perfectly with my S7 and S8 but when pairing my watch to the new S9+ it fails the reactivation process when entering my Samsung Account login details, returning "Couldnt unlock Gear, try again".
I have tried to reset the watch and factory reset. Still the reactivation lock stops me from successfully pairing the watch and the phone.
As it is a Korean LTE version Samsung UK refuses to touch it even though it seems to me that there are no issues with the watch nor the phone as you sometimes can see the gadgets communicating in the background during the pairing process before I am asked to enter my Samsung Account details.
I only have one Samsung Account, so the watch is connected to that Account. I can log into Samsung Account on a computer without a problem. Unfortunately I dont have my S8 anymore as it was a trade in deal I had when I got the S9+.
Any suggestions?
Hint 1.
This is what I know about Korean SM-R765 series:
https://forum.xda-developers.com/gear-s3/help/please-help-bricked-gear-s3-sm-r765s-t3665558
Hint 2.
https://forum.xda-developers.com/gear-s3/help/s3-reactivation-lock-help-t3689918
You can PM me...
Best Regards

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