Hey guys, wondering if anyone could help on here. Upgraded to the latest PK5 (Singapore) through my note 4, for my R720 a few days ago. After the reboot, i coild no longer get my S2 to connect to the Gear app. So i did a soft reset and now, all my watch shows is the screen stating: "Reactivation lock is enabled on your Gear. On your phone, sign in to the same Samsung account that was used to lock the Gear."
Trouble is, I am using the same Samsung account and though the S2 pairs with my note 4 via bluetooth, it never connects to my phone. I cannot even hard reset it, as the Recovery option on bootup is now gone, with the new firmware. I have tried uninstalling the Gear app, removing my Samsung account and adding it back, together with re-installing the Gear app, but to no avail. Other devices such as my bluetooth earpiece all pair and work flawlessly with my phone, so it cannot be that the phone's bluetooth is faulty. I also doubt it was a bad firmware update, as the S2 was working perfect (except connecting to my phone) after the update.
Any help would be much appreciated. [emoji4]
*Managed to hard reset it, but still not able to connect. sigh...
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hello all,
i dont know what i was thinking when i forced closed gear app and it services, and the Samsung accessory service as well, and now my i cant connect to my gear anymore
i have done a light reset and factory reset to my gear s2, and am not able to make it to connect again to my note 3 anyway
also i have uninstalled the gear app and reinstalled again and unpairing the watch , but still its not connecting, it is getting stuck at connecting to gear ,
i tried connecting the gear to other phone it worked, but with my note it is not working , any suggestions ?
***Update - Never mind fixed it by a factory reset of my phone
Connecting to phone with S2
I try to make a phone call from my watch and get the message "connect to bluetooth" I touch the tick for yes and my watch and phone are connected straight away. It never seems to connect otherwise, but connects every time this way, so that's what I do. Wrong way, but it works
Geoffpops
For Future Reference - Ideal way to reconnect if you face issues
Ideally, you would not need a full reset of your phone, clearing the data of all the following should work fine -
1) Gear Manager
2) Samsung Accessory Service
3) Samsung Accessory System Providers
yamensati said:
hello all,
i dont know what i was thinking when i forced closed gear app and it services, and the Samsung accessory service as well, and now my i cant connect to my gear anymore
i have done a light reset and factory reset to my gear s2, and am not able to make it to connect again to my note 3 anyway
also i have uninstalled the gear app and reinstalled again and unpairing the watch , but still its not connecting, it is getting stuck at connecting to gear ,
i tried connecting the gear to other phone it worked, but with my note it is not working , any suggestions ?
***Update - Never mind fixed it by a factory reset of my phone
Click to expand...
Click to collapse
Unable to connect - stuck on "setting up" or "connecting to gear s2 (F930)...
Edit: i hate samsung.
Reboot the phone /watch to try again, re-download the gear manager app.. /try to reset the watch /phone ...
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Maybe a similar issue
loppv said:
Reboot the phone /watch to try again, re-download the gear manager app.. /try to reset the watch /phone ...
Sent from my SM-G935F using XDA-Developers mobile app
Click to expand...
Click to collapse
I have an unlocked GT-i9505G (Samsung Galaxy S4 Google Play Edition LTE). I recently bought a Samsung Gear S2 Classic from Swappa (verified working/perfect order). I've been trying to get it paired and recognized by my S4 phone for several days since I got it, with no luck until today. Brief timeline: installed the Samsung Gear app on phone as instructed by the message that came up on watch ("connect phone's browser to apps.samsung.com/gear and select the Galaxy version of Gear"). What was happening to me was 1) Starting the phone Gear app, touching the "search for Gear watch" tool, pair message on watch (touch OK (check), it displayed "Setting up" animated message on watch face) then 2) the phone app crashed with message "check your phone for current version is OK and restart Gear app", ad infinitum. Did several uninstall/reinstalls of Gear phone app along with watch factory resets (recovery) tool. No luck. After reading several posts over past few days of various phone app/watch issues, I finally decided that the Galaxy version of the Gear app was not recognizing my phone as a Galaxy phone, due to the fact that it splashes GOOGLE on startup and not true "Samsung Galaxy" from the system firmware (no Touchwiz for example). So I went back to the same apps.samsung.com/gear on phone browser, and selected NON-Galaxy version this time-- and after reading a few helpful hints from various posts, I noticed some people were having better luck by side-loading a Samsung APK called "Gear Plugin" which I did. Then I restarted both, held my breath & VOILA! The Gear app on the phone finally paired & connected the watch within the app itself without crashing! (Happy days are here again) Hope this might give you something to work with to get yours hopefully connected & paired with your S7.
I have a oneplus 2 on cm13, root xposed, and I stuck on connecting. I installed the three recommend apps.
Someone can help me please?
got my gear s3 frontier today.
installed the Samsung gear apps on my phone, huawei P9 and the phone connected to the watch.
configuration from the phone to the watch are working but i tried to download some apps to the watch and it looks like it's endlessly stuck on "installing" on the phone and nothing happens.
tried to installed mr. time maker and a watch face. both failed.
upgrading of current apps, also stuck.
what to do?
Factory reset the watch and try again?
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Same issue on note 4
Same issue on note 4. Cannot install apps or watchfaces
Same issue
I have a not 4 and I am having the same problem. I reset the watch and still no use. It seems to be an issue with Samsung that they don'the want to admit to.
Same issue with S7 Edge. Reset everything, but no change. No problems like this with iPhone and iWatch. This is the third issue I've had with the S3!!!
After months of successfully using the S3 with an LG, I wanted to try it with a Samsung phone. I was never able to get it working. I got a "service unavailable 1000" error and couldn't install apps. Factory resetting the watch and phone did not fix it. I ended up using a different Samsung phone, which installed without issue.
Download the apps from the watch it's work for me,I think there is some bug at samsung apps store.
Folks hopefully someone can help me with this problem.
I have the gear S3 Frontier and its been perfect since launch but since the last update R760XXU2BQC5 my Bluetooth seems to have gone a little wonky.
My phone is Samsung s7 Edge but since this update my gear refuses to reconnect to the phone at any stage automatically. I can manually reconnect it no problem but this is basically making my gear unusable. Once I leave Bluetooth range the watch goes into stand alone mode and will never come out of it. I've to search again via Bluetooth on my phone to reconnect.
I've tried resetting the gear deleting the gear app on my phone and I cannot get it to work.
Any help greatly appreciated
I had the same problem on my Note 4. I had to reset the watch, then on your phone, go to settings, application manager and look for gear. You'll see that there are 2 entries on the list, named "gear s plug in" and "samsung gear". You need to clear all the data from both of these. Now delete the samsung gear app, reinstall it and this should fix your issue. This was trial and error to begin with, but if you follow these exact steps you should be fine.
Legend mate cheers I deleted one but never noticed the second one
Nice one, did that fix it?
Did for me as I had the exact same problem (thanks Google)
Got my S8+ at launch, reset my Gear 2 running Tizen and quickly had it paired using both the Gear app and Samsung Health.
Everything was running just fine until a about a week ago when the pairing stopped. I decided to reset the Gear 2 and re-pair it to my S8+.
After several unsuccessful tries, here's what happens:
1. Reboot phone and wait for boot to complete.
2. Start the Gear app (v2.2.17022862) on the phone.
3. From the Gear app select "Connect new Gear."
4. Power on the Gear 2 and select "Next / Next"
5. Back to the app on the phone select "Gear 2 (XXXX)"
6. Get a Blue tooth pairing request on both devices and confirm on both of them.
7. The Gear 2 shows "Waiting for confirmation from Gear Manager" and the Gear app on the phone shows "Connecting to Gear..."
8. Minutes pass and nothing else happens.
IOW, the Bluetooth pairing is successful but the actual link between the devices never finishes.
Any idea what I might try next to get this working?
TIA,
RIch
Having similar issue. eventually got a connection failed. This worked originally then I did the OTA update (I have an unlocked S8+) and the Bluetooth started acting up.
One post said unpair everything and now I cant get the phone to reconnect. Eventually Bluetooth recognizes the Gear2 and the Gear Manager (as disconnected).... and the watch stays in that factory reset mode.
Not sure exactly how, but I got mine working. After unpairing the Bluetooth connection, I also cleared the cache and data on both the Samsung Gear app and the Samsung Health app then removed both apps from my S8+ rebooting many times along the way. After reinstalling the Gear app and the Health app I was able to eventually get the pairing to be successful.
Sorry I can offer better detailed guidance. I hope you get yours working again too.
Thanks... I tried clearing S-Health's\Samsung Connect cache, unpairing the watch, deleting Gear Manager, and restarting. That didn't work. I'll give it another try.
Just out of curiosity, have you disabled anything like Bixby or Svoice? I have both disabled... I tried reenabling them before but that didn't help.
Nope. While I don't use either, both Bixby and SVoice remain active. Sorry I can't help more.