dead xz premuim - Sony Xperia XZ Premium Questions & Answers

Hi, my phone is dead (I think)...
No flashmode/fastboot, no boot, no any led after connecting to pc or anywhere (but pc show unrecognized device- LOL)
Device not recognized
Is there a way to fix it?
Someone help?:crying:
lets solve together
ok
submit post:fingers-crossed:

sbairayen2 said:
Hi, my phone is dead (I think)...
No flashmode/fastboot, no boot, no any led after connecting to pc or anywhere (but pc show unrecognized device- LOL)
Device not recognized
Is there a way to fix it?
Someone help?:crying:
lets solve together
ok
submit post:fingers-crossed:
Click to expand...
Click to collapse
Give us some further information. Was your bootloader unlocked? What was the last thing you did before it died?
Did you try to charge it using the wall plug?

St.Jimmy90 said:
Give us some further information. Was your bootloader unlocked? What was the last thing you did before it died?
Did you try to charge it using the wall plug?
Click to expand...
Click to collapse
It sounds to me like youve tried to flash it without the Google "flashmode" & "Fastboot" drivers installed and / or youve tried to use flashtool... instead of NewFlasher
Have you tried a "Repair" using Sony Companion?
As said above... we need more info..

Have you fixed your xz premium

Same as me.
My z5 died 2 years ago when flashing kernel from flashtool and pc turned off when flashing,
when flashing the kernel is not flashed flashed yill the end and i got anonymus driver when turning on pc and connectiong my phone.
Now no led and no boot and nothing.
Unrecognised driver.

thinking about selling my rooted xzpremium (dual sim). PM if you're interested in buying it.

Try Emma

Related

Xperia L Bricked, EMMC DL TOOL HELP

I was upgrading my Xperia TO 5.1 and was flashing recovery. TWRP was flashed but I was not able to flash any zip through it.
I tried unlocking bootloader but nothing happened. I tried this 3-4 times and suddenly my Phone gone blank.
Now the condition is neither LED or any kind of vibration is working. Phone is detected as Qualcomm Qloader 9008. I tried figuring out and found that bootloader is corrupt. Many person having Snapdragon Chipset have same problem. I found EMMC DL Tool which can repair this but in version 5.2.0.r I am getting invalid user error.
Then I tried Tool studio EMMC tool from ZTE but I am getting error while downloading the Hex file. Phone is detected but unfortunately I am not able to fix it.
Please go through screenshot.
Someone please help me to fix. Either using this emmc tool or anyother.
P.S. Went to SC they said to replace MB which will cost around 6500-7500. But I don't think to spend such money for repairing when I can but much better phone in that price segment.
I am not able to post image. Help me. I don't have 10 post count yet.
nik_123 said:
I was upgrading my Xperia TO 5.1 and was flashing recovery. TWRP was flashed but I was not able to flash any zip through it.
I tried unlocking bootloader but nothing happened. I tried this 3-4 times and suddenly my Phone gone blank.
Now the condition is neither LED or any kind of vibration is working. Phone is detected as Qualcomm Qloader 9008. I tried figuring out and found that bootloader is corrupt. Many person having Snapdragon Chipset have same problem. I found EMMC DL Tool which can repair this but in version 5.2.0.r I am getting invalid user error.
Then I tried Tool studio EMMC tool from ZTE but I am getting error while downloading the Hex file. Phone is detected but unfortunately I am not able to fix it.
Please go through screenshot.
Someone please help me to fix. Either using this emmc tool or anyother.
P.S. Went to SC they said to replace MB which will cost around 6500-7500. But I don't think to spend such money for repairing when I can but much better phone in that price segment.
Click to expand...
Click to collapse
So, you cannot get into flashmode or fastboot? Power off your phone, hold volume up and plug it into your pc without hitting the power button. Do you get any blue led or quick led flash at all? I'm not sure about your device's condition but I can surely try getting you files from my phone.
Try installing flashtool and see if flashtool recognizes your phone at all.
Agent_fabulous said:
So, you cannot get into flashmode or fastboot? Power off your phone, hold volume up and plug it into your pc without hitting the power button. Do you get any blue led or quick led flash at all? I'm not sure about your device's condition but I can surely try getting you files from my phone.
Try installing flashtool and see if flashtool recognizes your phone at all.
Click to expand...
Click to collapse
Only red LED glows while I plug it in PC. Flashtool can not recognize. EMMC tool recognize but can't find/download the files.
I am pretty sure once I get the tool running it will bring back my phone alive.
nik_123 said:
Only red LED glows while I plug it in PC. Flashtool can not recognize. EMMC tool recognize but can't find/download the files.
I am pretty sure once I get the tool running it will bring back my phone alive.
Click to expand...
Click to collapse
Hmm, can QPST find your phone? I'm trying to get a QPST/QCN backup which could be helpful. However, fastboot, flashmode, recovery or device running, I get ports empty. Can anyone help me out here? I can try draining my battery so I have the little phase of the dull red led where the device won't power on until it's a little charged.
Agent_fabulous said:
Hmm, can QPST find your phone? I'm trying to get a QPST/QCN backup which could be helpful. However, fastboot, flashmode, recovery or device running, I get ports empty. Can anyone help me out here? I can try draining my battery so I have the little phase of the dull red led where the device won't power on until it's a little charged.
Click to expand...
Click to collapse
I guess yes, but I don't remember exactly. Switch off your phone and connect may be it should detect.
nik_123 said:
I guess yes, but I don't remember exactly. Switch off your phone and connect may be it should detect.
Click to expand...
Click to collapse
Tried that but it ends up turning on and goes to the charging animation. (Which is after the Sony Logo.) Waiting for my phone to drain
nik_123 said:
I was upgrading my Xperia TO 5.1 and was flashing recovery. TWRP was flashed but I was not able to flash any zip through it.
I tried unlocking bootloader but nothing happened. I tried this 3-4 times and suddenly my Phone gone blank.
Now the condition is neither LED or any kind of vibration is working. Phone is detected as Qualcomm Qloader 9008. I tried figuring out and found that bootloader is corrupt. Many person having Snapdragon Chipset have same problem. I found EMMC DL Tool which can repair this but in version 5.2.0.r I am getting invalid user error.
Then I tried Tool studio EMMC tool from ZTE but I am getting error while downloading the Hex file. Phone is detected but unfortunately I am not able to fix it.
Please go through screenshot.
Someone please help me to fix. Either using this emmc tool or anyother.
P.S. Went to SC they said to replace MB which will cost around 6500-7500. But I don't think to spend such money for repairing when I can but much better phone in that price segment.
Click to expand...
Click to collapse
Jesus Christ, you installed a ROM without unlocking the bootloader first?... yare yare daze...
stuckbootloader said:
Jesus Christ, you installed a ROM without unlocking the bootloader first?... yare yare daze...
Click to expand...
Click to collapse
I unlocked it but the ROM zip was not flashing through TWRP. After 2-3 tries my phone went full dead. If you can help it will be great.
nik_123 said:
I unlocked it but the ROM zip was not flashing through TWRP. After 2-3 tries my phone went full dead. If you can help it will be great.
Click to expand...
Click to collapse
I'm afraid I can't...
Agent_fabulous said:
Tried that but it ends up turning on and goes to the charging animation. (Which is after the Sony Logo.) Waiting for my phone to drain
Click to expand...
Click to collapse
eh... if your device is showing loading anymation this means charger is loaded.... so no you dont have a hardbrick... try to reach fastbootmode over and over again
Sent from my Xperia T using XDA Free mobile app
SdtBarbarossa said:
eh... if your device is showing loading anymation this means charger is loaded.... so no you dont have a hardbrick... try to reach fastbootmode over and over again
Sent from my Xperia T using XDA Free mobile app
Click to expand...
Click to collapse
My phone is working fine. However, I've no idea how to get a QPST/QCN Backup (which I guess could) help out @nik_123
Agent_fabulous said:
My phone is working fine. However, I've no idea how to get a QPST/QCN Backup (which I guess could) help out @nik_123
Click to expand...
Click to collapse
nope... even if we have a snapdragon... since this is a semcflash device a backup is useless...
Sent from my Xperia T using XDA Free mobile app
Hello sir,
I had the same problem a month ago and I fixed my bricked Xperia L.
Just go to this thread and follow the steps ^^
http://forum.xda-developers.com/showthread.php?t=2695344
The thread says u need to download WMSHUA, but its in chinese language. If you don't know what it means just reply to this and i will translate it.
Good luck!
If it didn't worked, or u need help reply.

Xperia Z3 no power, not charging and unrecognized on PC after flashing

hi, just have my xperia z3 and i decided to flash and update my phone from kitkat to lollipop using flashtool. Unfortunately, I flashed the the wrong firmware (D6603, supposedly D6613). Now the phone does not turn ON, charging and hardly not recognized by the computer when connected ("USB unrecognized and malfunction"). I've tried different computers but still the same, I cannot flash the right firmware because it cannot be detected by the computer. Is there anyway or need to do to make it work. Please help, I appreciate any ideas you may share.:crying::crying:
Use PC Companion and repair your phone.
Thank you, I wanted to repair it using PCC but as I have said it cannot be detected by the computer. What is the problem? Please help... Pleeeeeaaassssssseeeeeeeeeeee:crying:
chie2x said:
Thank you, I wanted to repair it using PCC but as I have said it cannot be detected by the computer. What is the problem? Please help... Pleeeeeaaassssssseeeeeeeeeeee:crying:
Click to expand...
Click to collapse
Is this the same for you ?
What model is your phone?Is your bootloader unlocked/upgraded? What did you try?
Is your flashmod working? And flastboot? Light status, etc... ?

Xperia Z3 , Only SOMC flash Device showing on Device manager

Kindly Help me,
I was Flashing my Z3 by Flash Tool , i accidently select D6646 ftf file instead *of D6616 ftf , during flashing Flash Tool gives error at Kernal.sin and Phone goes Down,
No Soft or Hard Reset Work,
NO Flashmood / Fastboot Mood work ,
Flash Tool only Show
'Device connected with USB debugging off
19/021/2017 07:21:01 - INFO *- For 2011 devices line, be sure you are not in MTP mode
and Device Manager Shows SOMC Flash Drive,
When Connect By press Vol Down button and Attach USB Cable, USB not Recognized Error Shows*on Windows 7
I have TA backup from Flash Tool ( ie T1 and T2 ) before flashing in case of Partition break, where as
I realize its kernel brokeup
Kindly Plese Guide me what can I do to live my phone back
are you sure fastboot mode doesnt work? just power off and press vol+ and power if led is blue then you are is fastboot mode. then try to flash kernel.sin in adb command with pc . cheers
Yes sir sureonly red led show just for 2 3 sec n then goes off flash tool shows debugging mode off .. i disconnect battery to completly shut off phone after that i connect n same probelm
https://forum.xda-developers.com/showthread.php?t=2646405
xkeita said:
https://forum.xda-developers.com/showthread.php?t=2646405
Click to expand...
Click to collapse
ihad used that trick after whole day research , I can conclude S1tools does not support 2012 upgrade model, I received error as ID HASH IS NOT SUPPORTED,
however my bootloder is unlocked, and I hav unlocked code also, and also phone is rooted ,
Yes this could work for us as we still doesn't have the preloader dump.
AFAIK there is not unbricking way for now.
Somewhere I read that pc companion could work with Q9008. Also worth to try with emma.
I want working on this to finalize the unbricking guide but will not be soon as I need my device for the rom port. When done I will work on this unbricking.
Also it is not a kernel problem. Your flash replaced s1 bootloader with a wrong one.
Good luck a be patient
What about this: https://forum.xda-developers.com/showthread.php?t=1849170 ?
nailyk said:
Yes this could work for us as we still doesn't have the preloader dump.
AFAIK there is not unbricking way for now.
Somewhere I read that pc companion could work with Q9008. Also worth to try with emma.
I want working on this to finalize the unbricking guide but will not be soon as I need my device for the rom port. When done I will work on this unbricking.
Also it is not a kernel problem. Your flash replaced s1 bootloader with a wrong one.
Good luck a be patient
What about this: https://forum.xda-developers.com/showthread.php?t=1849170 ?
Click to expand...
Click to collapse
Thankq sir, for your reply so if its s1 bootloader then is it possible to bring my phone again live will u guide me what the next thing should i do
talharais said:
Thankq sir, for your reply so if its s1 bootloader then is it possible to bring my phone again live will u guide me what the next thing should i do
Click to expand...
Click to collapse
Sorry for confusing :s
I think, today, there is no way.
You can try with the official emma flash tool or pc companion but I really doubt.
nailyk said:
Sorry for confusing :s
I think, today, there is no way.
You can try with the official emma flash tool or pc companion but I really doubt.
Click to expand...
Click to collapse
Ohhh , sir i have TA backup still cant do anything and also charging also doesnot solve problem as mention in one of the xda thread
https://forum.xda-developers.com/showthread.php?t=1849170&page=1
talharais said:
Ohhh , sir i have TA backup still cant do anything and also charging also doesnot solve problem as mention in one of the xda thread
https://forum.xda-developers.com/showthread.php?t=1849170&page=1
Click to expand...
Click to collapse
Not related with TA backup for now. You change your bootloader with a wrong one.
It is almost like if you flash the wrong bios on your mother board. You can't flash it again until someone find an 'electronic' way.
Give a try with pc companion or emma.
nailyk said:
Not related with TA backup for now. You change your bootloader with a wrong one.
It is almost like if you flash the wrong bios on your mother board. You can't flash it again until someone find an 'electronic' way.
Give a try with pc companion or emma.
Click to expand...
Click to collapse
Pc companion is not reconize the fevice actually i explain what i idid,
I was flashing d6616 by flash tool
Firstly i unlock bootloder by sony , through unlock code they email then i rooted the device by kingo root n then flash accidently i chosse d6646 rom instead of d6616 rom then during flashing flashtool gives error at kernal.sin and after that device goesoff
When i plug into the pc it reconize my device as SOMC Flash device andflash tool gives dubugging off
Thats was the whole senrio by which my device brick so after whole story i really disappointed to know that my device is just use for paper weight... :crying:
I downloaded the emma after install it desnot show any usb device
You own a d6616? It have unlockable bootloader :s
Send it to repair center. No other choice.
And yes it is confusing, it say bootloader unlock after the fastboot command but it is not true.
@blackhawk_LA made some posts about D6616. Maybe he could help you.
I just post here to announce you the bad new your device is hardly softbricked.
nailyk said:
You own a d6616? It have unlockable bootloader :s
Send it to repair center. No other choice.
And yes it is confusing, it say bootloader unlock after the fastboot command but it is not true.
@blackhawk_LA made some posts about D6616. Maybe he could help you.
I just post here to announce you the bad new your device is hardly softbricked.
Click to expand...
Click to collapse
Service status shows unlock bootloader to yes.. well very thankful for you reply means there is no way to unbrick my phone
talharais said:
Service status shows unlock bootloader to yes.. well very thankful for you reply means there is no way to unbrick my phone
Click to expand...
Click to collapse
Keep an eye on https://forum.xda-developers.com/z3/devs-only/unbricking-d6603-t3365262
I just brick my device too so will try to make some progress on it
nailyk said:
Keep an eye on https://forum.xda-developers.com/z3/devs-only/unbricking-d6603-t3365262
I just brick my device too so will try to make some progress on it
Click to expand...
Click to collapse
Tanks buddy I am watching your thread, and also let me know when done,
Hi, I decided to post it here because it seems that anything I post on Xperia Ion forum is not read, it is inactive.
I already searched everywhere and I'm loosing my hopes. I'm trying to revive an Xperia Ion and this is what I get:
When I plug the phone in the wall charger the red led turns on for some minutes and then turns off.
The same happens when I plug on PC, when the led turns off it is detected as "Somc flash device" in windows device manager and this shows in flashtool:
INFO - Device connected with USB debugging off
INFO - For 2011 devices line, be sure you are not in MTP mode
Nothing changes if I plug in pc with volume + or - pressed, it don't goes into fastboot or flashmode.
I hope you could help me. Thanks
dude i have the same problem as yours i have a z3 d6643 and i made a mistake when downloading the kernal the device loads normal flash mode and flashtools working! power button + volume down runs twrp but it no longer starts at sony black screen someone please help!
evilhedrox said:
Hi, I decided to post it here because it seems that anything I post on Xperia Ion forum is not read, it is inactive.
I already searched everywhere and I'm loosing my hopes. I'm trying to revive an Xperia Ion and this is what I get:
When I plug the phone in the wall charger the red led turns on for some minutes and then turns off.
The same happens when I plug on PC, when the led turns off it is detected as "Somc flash device" in windows device manager and this shows in flashtool:
INFO - Device connected with USB debugging off
INFO - For 2011 devices line, be sure you are not in MTP mode
Nothing changes if I plug in pc with volume + or - pressed, it don't goes into fastboot or flashmode.
I hope you could help me. Thanks
Click to expand...
Click to collapse
Same problem with an XZ, someone has a solution?
sometime Win recognize the device as QUSB_BULK

Accidental wrong flash with Flashtool

Looks like I killed my Z5. The model is 6683 (Z5 dual), and I flashed with E6533 (Z3+ dual).
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device", in detail VID_0000&PID_0000.
But if I disconnect the battery, it recognized as "SOMC Flash device", VID_0FCE&PID_DDDE
Is it possible to resurrect it?
I hope if I can flash with correct bootloader in this state, it will enought to boot up and able to flash with the right firmware.
Macs1209 said:
Looks like I killed my Z5. The model is 6683 (Z5 dual), and I flashed with E6533 (Z3+ dual).
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device", in detail VID_0000&PID_0000.
But if I disconnect the battery, it recognized as "SOMC Flash device", VID_0FCE&PID_DDDE
Is it possible to resurrect it?
I hope if I can flash with correct bootloader in this state, it will enought to boot up and able to flash with the right firmware.
Click to expand...
Click to collapse
Are you able to connect it in flashmode and fastboot ?
With battery, no.
Without battery, my laptop recognize as "SOMC Flash device", but no tool can connect to it (like FlashTool).
(I think then different PID is the reason)
Macs1209 said:
With battery, no.
Without battery, my laptop recognize as "SOMC Flash device", but no tool can connect to it (like FlashTool).
(I think then different PID is the reason)
Click to expand...
Click to collapse
it seems to me that you are an advanced person in playing with your mobile, this kind of issues is beyond of my knowledge but I was replying to your thread hopefully someone here can help, I'm fearing that you have messed up with your mobile
Well, you could try to flash it from Ubuntu (NOT inside Windows 10 !) via FlashTool,
under windows there are limitations with different device IDs that separate drivers would be needed (and if only "wrong" ID is detected under Linux it doesn't really matter, since it's detected anyway),
perhaps under Linux operating systems you have more luck
Thank you for idea, but not working.
Finally I found an old SETool3 box , and successfully flashed with it without battery
Somehow it can fixed it.
Macs1209 said:
Thank you for idea, but not working.
Finally I found an old SETool3 box , and successfully flashed with it without battery
Somehow it can fixed it.
Click to expand...
Click to collapse
I am facing a similar situation, can you help me by telling me what exactly did you do to solve the issue step by step?
Same Problem With Me PLZ HELP
Dear Bro Ive same problem with my Xperia e6683 Total Dead After Wrong Flash with Xperia Z3+ File... SO Plz help me how to fit step by step guide plz....
As on 20 Jan 2017
I've Flash Successfully It With Setool fusion Box Without Battery Use Test Pin Method. Now My My Phone Again Alive..
[email protected] said:
Dear Bro Ive same problem with my Xperia e6683 Total Dead After Wrong Flash with Xperia Z3+ File... SO Plz help me how to fit step by step guide plz....
As on 20 Jan 2017
I've Flash Successfully It With Setool fusion Box Without Battery Use Test Pin Method. Now My My Phone Again Alive..
Click to expand...
Click to collapse
Dear Bro Ive same problem with my Xperia x Total Dead After Wrong Flash
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device"
using test pin method it is recognized as "SOMC Flash device"
i have backup ta partition and ftf firmware of my xperia i can't find any tool to flash
can you guide me please
Flashtool Doesn't Recognise This Device. U can use Setool/ Setool Fusion Box to Repai
bma1973 said:
Dear Bro Ive same problem with my Xperia x Total Dead After Wrong Flash
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device"
using test pin method it is recognized as "SOMC Flash device"
i have backup ta partition and ftf firmware of my xperia i can't find any tool to flash
can you guide me please
Click to expand...
Click to collapse
Bro
In this Condition Flashtool Not Recognised Ur Device. There is only a best solution U Can Use SETOOL/SETOOL FUSION BOX To Repair/ Flash Ur Device.
[email protected] said:
Dear Bro Ive same problem with my Xperia e6683 Total Dead After Wrong Flash with Xperia Z3+ File... SO Plz help me how to fit step by step guide plz....
As on 20 Jan 2017
I've Flash Successfully It With Setool fusion Box Without Battery Use Test Pin Method. Now My My Phone Again Alive..
Click to expand...
Click to collapse
bma1973 said:
Dear Bro Ive same problem with my Xperia x Total Dead After Wrong Flash
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device"
using test pin method it is recognized as "SOMC Flash device"
i have backup ta partition and ftf firmware of my xperia i can't find any tool to flash
can you guide me please
Click to expand...
Click to collapse
wrong flash means wrong kernel!
you might be stuck on black screen when you frist switchon device! the device is running! but since its stuck on bootloops no interface is open!
press power and volume up button for 15+ seconds and let it JERK 3 times , this if force shutdown. the device should get connected now in flashmode

XZ Premium won't turn on - PLEASE HELP!

hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
I used to be a bit similar to your situation, but its power indicator is not lit. Pressing other buttons did not respond. I also tried to connect it to the computer, but still didn't respond. I had no choice but to send it back to the after-sales service. The response I got was that the power IC was damaged.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
doesnt seem like something that can be fixed on a software level, you need to send it to sony to fix it if youre under warranty.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
Send it to sony service same thing happened for me and they gave me another phone.
Similar, but Sony do not want to know now
Blackghosthm said:
Send it to sony service same thing happened for me and they gave me another phone.
Click to expand...
Click to collapse
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Hammerheadz said:
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Click to expand...
Click to collapse
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
If you see any led light , try to use pc companion ( if your phone is not unlocked ) and if you have unlocked bootloader try to use xperifix to download the latest software for your phone and then flash it using newflasher ( don't forget to have the Sony USB drivers on your computer ) pls tell us if it works to find another way to fix your smartphone.
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
---------- Post added at 06:34 PM ---------- Previous post was at 06:33 PM ----------
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
Hammerheadz said:
The only other option for the 8332 is the Central Europe 1 CE1 option,
Click to expand...
Click to collapse
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Didgesteve said:
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Click to expand...
Click to collapse
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Hammerheadz said:
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Click to expand...
Click to collapse
Did you install the drivers in 'safe mode'?
Hi. Yes I did. Still no joy, but I haven't tried since last time. I'll have another go this week, unless you can think of anything else it could be, or that I can try?
my xz premium reboots when I plug in charger. I will sell it and buy samsung ( i dont like it) before it dies completely lol
oh it was water in charging port, now all works perfectly
Didgesteve said:
Did you install the drivers in 'safe mode'?
Click to expand...
Click to collapse
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Hammerheadz said:
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Click to expand...
Click to collapse
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Didgesteve said:
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Click to expand...
Click to collapse
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Hammerheadz said:
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Click to expand...
Click to collapse
Try to use pccompanion sorry if I'm late
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Hammerheadz said:
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Click to expand...
Click to collapse
Not at all it's like newflasher

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