XZ Premium won't turn on - PLEASE HELP! - Sony Xperia XZ Premium Questions & Answers

hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!

I used to be a bit similar to your situation, but its power indicator is not lit. Pressing other buttons did not respond. I also tried to connect it to the computer, but still didn't respond. I had no choice but to send it back to the after-sales service. The response I got was that the power IC was damaged.

Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
doesnt seem like something that can be fixed on a software level, you need to send it to sony to fix it if youre under warranty.

Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
Send it to sony service same thing happened for me and they gave me another phone.

Similar, but Sony do not want to know now
Blackghosthm said:
Send it to sony service same thing happened for me and they gave me another phone.
Click to expand...
Click to collapse
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?

Hammerheadz said:
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Click to expand...
Click to collapse
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck

If you see any led light , try to use pc companion ( if your phone is not unlocked ) and if you have unlocked bootloader try to use xperifix to download the latest software for your phone and then flash it using newflasher ( don't forget to have the Sony USB drivers on your computer ) pls tell us if it works to find another way to fix your smartphone.

Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
---------- Post added at 06:34 PM ---------- Previous post was at 06:33 PM ----------
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"

Hammerheadz said:
The only other option for the 8332 is the Central Europe 1 CE1 option,
Click to expand...
Click to collapse
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.

Didgesteve said:
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Click to expand...
Click to collapse
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'

Hammerheadz said:
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Click to expand...
Click to collapse
Did you install the drivers in 'safe mode'?

Hi. Yes I did. Still no joy, but I haven't tried since last time. I'll have another go this week, unless you can think of anything else it could be, or that I can try?

my xz premium reboots when I plug in charger. I will sell it and buy samsung ( i dont like it) before it dies completely lol

oh it was water in charging port, now all works perfectly

Didgesteve said:
Did you install the drivers in 'safe mode'?
Click to expand...
Click to collapse
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:

Hammerheadz said:
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Click to expand...
Click to collapse
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?

Didgesteve said:
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Click to expand...
Click to collapse
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.

Hammerheadz said:
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Click to expand...
Click to collapse
Try to use pccompanion sorry if I'm late

PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!

Hammerheadz said:
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Click to expand...
Click to collapse
Not at all it's like newflasher

Related

[Q] Totally bricked XPERIA X10 Mini Pro (U20)

Hi there.
Yesterday, for no apparent reason de device stopped syncing my Gapps data. OEM 2.1 ROM. I did a backup and reset the device to factory defaults. Even if battery went to 100% and the USB cable were connected, the phone did not finished the process and now I have a non turning on mini pro. Mac does not feel it, neither Windoze or Linux with dmesg. PC Companion won´t see it neither. Neither FlashTool. I tried to flash it with the original ftf but the phone do not turn on and of course FlashTool won't see it. Tried pressing home and on/off but nothing. I searched like a dork for "bricked xperia x10 mini pro" but there´s a lot of crowd calling a semi-bricked, bricked. Which is not, because a semi-bricked can be repaired with SEUS or even FlashTool.
I know is a whole different animal, but once I bricked a Nokia and with some trickery the device came to life.
Guys, you`re my only hope. I really like this phone for texting and everything.
Thank you for reading. Best regards.
Bump!
Please help me out! At least tell me anything.
Thanks.
same issue
hi,
I am facing the same problem. If u find any solution plz help me.
Guys, i have exactly same problem. I tried connect my U20i using usb cable, but it wont detect my phone. It only charge the phone and wont sync it. Its happen when i restore to factory setting. So if somebody can help me, i really appreciate it. Anyway sorry for my broken english.
Sent from my MT11i using xda app-developers app
PC Companion dont need to see device for repair as u can see at here
bad quality but i think its no hard to see how to do it, hope it will help u
DemoSK said:
PC Companion dont need to see device for repair as u can see at here
bad quality but i think its no hard to see how to do it, hope it will help u
Click to expand...
Click to collapse
What do you mean?
When PC Campanion says "hold back key and connect phone to USB" then It detects the device.
I have bricked SE Xperia X10 mini pro, same simptoms phone doesn't react to anything it's absolutely silent, no image, no text.
And yes I tried SEUS, PC Companion, Flashtool (with ggsetup) and Omnius. Nothing hepled.
May be a battery is down but I can't check it as well.
Same here. The phone doesn't react to "off" button, No LEDs, no display, no sound, won't get recognized by Flashtool when USB plugged in with "back" held, a total, real brick, dark and dead and invisible to all software.
The battery was full - it was full when the phone got bricked by installing a kernel for ICS.
helllppp
sharp_fang said:
Same here. The phone doesn't react to "off" button, No LEDs, no display, no sound, won't get recognized by Flashtool when USB plugged in with "back" held, a total, real brick, dark and dead and invisible to all software.
The battery was full - it was full when the phone got bricked by installing a kernel for ICS.
Click to expand...
Click to collapse
I have the same problem please help:crying:
When you put the tick called "preloader" in Flashtools - then the phone is dead... now only jtag method may can help you(in some phone service)
I remember that one morning I found my Xperia Arc S with stock GB 2.3.4 rom like dead although it was fine when I plugged the charger in before I slept. In the morning I couldn't turn it on, removing and replacing battery did nothing. No light when I charged it. It was really looking like it was forever dead. After a few days, in despair, I tried every reset method I could find about Xperia phones, except the one that finally worked:
I holded the back or menu button (I forgot which one) then plugged in the USB cordon to the computer. I got a green or blue light! I learned later that it was Fastboot mode or Flash mode. Then I unplugged the device, and it started like if nothing happened. I only had this problem once again. Since I rooted it and installed a custom rom, I never had this issue again.
If you didn't try this yet, that is worth trying
Bricked Sony Xperia X10 Mini Pro (U20)
Hi, I really need your help.
I have bricked my Xperia x10 Mini Pro (u20)
I had CM7 Custom Mod running on my phone,
I update CWM 2.0 to 5. something and suddenly it stop working.
It hangs at the Sony Ericsson Boot Logo.
It won't enter into Recovery Mode.
I tried the PC Companion Repair, but it won't go past the "press and hold the back Key"
Because my PC won't recognize my Phone. (I had the SEMC USB drivers installed already)
Please help!!! Thank you
nihilon said:
Hi there.
Yesterday, for no apparent reason de device stopped syncing my Gapps data. OEM 2.1 ROM. I did a backup and reset the device to factory defaults. Even if battery went to 100% and the USB cable were connected, the phone did not finished the process and now I have a non turning on mini pro. Mac does not feel it, neither Windoze or Linux with dmesg. PC Companion won´t see it neither. Neither FlashTool. I tried to flash it with the original ftf but the phone do not turn on and of course FlashTool won't see it. Tried pressing home and on/off but nothing. I searched like a dork for "bricked xperia x10 mini pro" but there´s a lot of crowd calling a semi-bricked, bricked. Which is not, because a semi-bricked can be repaired with SEUS or even FlashTool.
I know is a whole different animal, but once I bricked a Nokia and with some trickery the device came to life.
Guys, you`re my only hope. I really like this phone for texting and everything.
Thank you for reading. Best regards.
Click to expand...
Click to collapse
best solution is to find a person who can jtag

[Q] My Xperia L Deth

Hello,
I rooted my sony xperia L C2105 using methods on this forum,
Bootloader unlocked using sony web site help http://unlockbootloader.sonymobile.com/unlocking-boot-loader
Then I flash my phone
because got problem, after bootloader unlock(not on phone, stay on first screen)
http://forum.xda-developers.com/xperia-l/general/stock-rom-xperia-l-c2105-15-0-1-36-pt-t2356876
I used above link to fix it
Then I Upgrade xperia L to Android 4.4.2
http://wccftech.com/guide-install-omni-android-441-kitkat-custom-rom-sony-xperia/
http://www.idroidspace.com/install-omni-custom-rom-on-sony-xperia-l-android-4-4-1-kitkat/
I used above links to do that, all success
then I use it few hours, and go to settings and factory reset from the settings.
Then my phone permenantly off,
never blink any lights,
No charging
No detect by PC
My PC installed lot of tools to do that,
Sony PC companion
Android SDK
Flashtool
Fastboot
minimal ADB and fastboot
JDK
and more
all drivers correctly worked,
But phone not detected by PC
and not able to charge.
Nothing happen.
Please help me
lgchandana said:
Hello,
I rooted my sony xperia L C2105 using methods on this forum,
Bootloader unlocked using sony web site help http://unlockbootloader.sonymobile.com/unlocking-boot-loader
Then I flash my phone
because got problem, after bootloader unlock(not on phone, stay on first screen)
http://forum.xda-developers.com/xperia-l/general/stock-rom-xperia-l-c2105-15-0-1-36-pt-t2356876
I used above link to fix it
Then I Upgrade xperia L to Android 4.4.2
http://wccftech.com/guide-install-omni-android-441-kitkat-custom-rom-sony-xperia/
http://www.idroidspace.com/install-omni-custom-rom-on-sony-xperia-l-android-4-4-1-kitkat/
I used above links to do that, all success
then I use it few hours, and go to settings and factory reset from the settings.
Then my phone permenantly off,
never blink any lights,
No charging
No detect by PC
My PC installed lot of tools to do that,
Sony PC companion
Android SDK
Flashtool
Fastboot
minimal ADB and fastboot
JDK
and more
all drivers correctly worked,
But phone not detected by PC
and not able to charge.
Nothing happen.
Please help me
Click to expand...
Click to collapse
try to pull out battery for say 10minutes (also remove sim) then put all back and connect phone on charger and try charging about 30minutes and youll see
Flashing_Expert said:
try to pull out battery for say 10minutes (also remove sim) then put all back and connect phone on charger and try charging about 30minutes and youll see
Click to expand...
Click to collapse
Removed battery and SIM, then keep it 15 Minutes,
Then re enter battery and plug to charger, then red light on and keep 4 or 5 minutes only, then that light off.
Then like before
lgchandana said:
Removed battery and SIM, then keep it 15 Minutes,
Then re enter battery and plug to charger, then red light on and keep 4 or 5 minutes only, then that light off.
Then like before
Click to expand...
Click to collapse
if you got red light while charging then you can enter flashmode and flash fw of your choice
Try to enter flash mode or fastboot mode and flash stock FTF. leave your phone in charge for a few hours before anything, just in case.
Flashing_Expert said:
if you got red light while charging then you can enter flashmode and flash fw of your choice
Click to expand...
Click to collapse
Hello Thanks for your reply.
Your answer is very worth for me at this time.
have problem with your answer.
How to "flash fw"
I flashed phone using flash tool before, but now that way not working
because phone not correctly detect by PC
lgchandana said:
Hello Thanks for your reply.
Your answer is very worth for me at this time.
have problem with your answer.
How to "flash fw"
I flashed phone using flash tool before, but now that way not working
because phone not correctly detect by PC
Click to expand...
Click to collapse
If you choose "repair phone" in Pc companion it should atleast download drivers before it shows that your software was edited.
You can try this..
lgchandana said:
Hello Thanks for your reply.
Your answer is very worth for me at this time.
have problem with your answer.
How to "flash fw"
I flashed phone using flash tool before, but now that way not working
because phone not correctly detect by PC
Click to expand...
Click to collapse
like another user wrote here, charge phone for min. 2 hours
if this cant help, then is possible you've got hardbrick
you can connect your phone without battery and if windows detect unknown device (qhusb) "congrats" you have dead phone
You can also pull out battery and sim and hold power button for 60 seconds... then charge for any time and then try go into flashmode
before this you wrote that youve got red light while charging so that means youve got semibrick that can be repaired
but without any sing of activity (no vibrations after power on, no flashmode) is really possible that you have hardbrick
flashing firmware without flashmode or fastboot mode is impossible
---------- Post added at 07:22 PM ---------- Previous post was at 07:18 PM ----------
Kosa02 said:
Pc companion should atleast download drivers before it shows that your software was edited. You can try this..
Click to expand...
Click to collapse
flashtool using its own driver that can collide with pc companion drivers
what is "usb jig" this can use for Xperia L?
lgchandana said:
what is "usb jig" this can use for Xperia L?
Click to expand...
Click to collapse
usb jig is only for samsung devices i think
How can I fix this,
Can I fix this using JTags ???
ANY Answer >>>
Can you get into flash/fastboot Mode?
not able to get fastboot mode or flash mode,
Finally I sent phone to reparing Shop @EmBilipitiya in Sri Lanka.
Tomorrow will get Good or Bad news about my Phone.
Hello
Phone shop says new Firmware not accepted my phone,
Why now not able to add new firmware even phone shop.
Can anyone give me exactly suitable firmware for my phone(sony xperia c2105)(Sri Lanka, Bough phone from local market)
How to find exactly suitable Firmware from Following
Here are a list of UNBRANDED .434 ROMs I could find:
UNBRANDED STOCK .434 ROMs
Australia Stock .434
German Stock .434
Greek Stock .434
Hong Kong Stock .434
India Stock .434
Netherlands Stock .434
Singapore Stock .434
UK Stock .434
Here's a list of UNBRANDED .253 ROMs I could find:
Australia Stock .253
Global Stock .253
India Stock .253
Netherlands Stock .253
Sweden Stock .253
-------------------------------------------------------------------------
I bought it from Sri Lanka Local Market, But Official Dealer

can't connect in flashmode

I have the Xperia L (C2105) with latest firmware (.14 not .17 because in my country for some reason .17 is not yet available).\
I am trying to connect into flashmode but I can't.
Phone is accessible throuh Sony PC Companion. When I plug it Windows (7) recognize it .
I am trying with SUS but with no luck.
This is what I do.
(usb cable is plugged into PC)
1. Switch off phone completely. Screen goes black and phone does not respond.
2. Press and hold volume down
3. Insert usb into phone slot.
nothing happens.
I guess I should see led goes green, or phone switching on, or PC showing a pop-up dialog? In any case phone remains off and SUS can't go on to the next step after connection. Is there any problem with the phone?
PS: I also tried factory reset.
Any help would be appreciated.
OK, I managed to connect in flashmode. What I do is press once or twice the power switch while holding volume down.
Isn't it weird?
xpan said:
OK, I managed to connect in flashmode. What I do is press once or twice the power switch while holding volume down.
Isn't it weird?
Click to expand...
Click to collapse
Okay, I think i've a similar problem. I cannot connect my device in flashmode. WHenver i try to do, the led just blinks red and then green, then nothing happens. Could you please elaborate how you managed it?
Hi, to be honest, I can't remember. This phone was one of the worst phones I 've ever owned. Camera was blurry, mic was not working. I didn't even bother to fix it. I threw it to the recycle bin. And I always take good care of my gadgets. That phone was the reason not to buy a Sony phone ever again. I now own a LG G2 and I am perfectly happy.
Anyway, I think I remember trying many times until it finally connected. I did various things, but the actual reason it finally connected was luck. Yes, luck. Try it many times and if you are lucky enough, you will manage connection. Or give it to someone else and buy a proper phone.
xperiaxploit said:
Okay, I think i've a similar problem. I cannot connect my device in flashmode. WHenver i try to do, the led just blinks red and then green, then nothing happens. Could you please elaborate how you managed it?
Click to expand...
Click to collapse
First power off the phone.
Then continuously press volume down button while connecting the USB cable to the phone.
(as i remember the phone led color may turned green when it's in flashmode)
Then check 'Flashtool' log, it will be saying 'device connected in flashmode'.
happy flashing.
xperiaxploit said:
Okay, I think i've a similar problem. I cannot connect my device in flashmode. WHenver i try to do, the led just blinks red and then green, then nothing happens. Could you please elaborate how you managed it?
Click to expand...
Click to collapse
Exactly, if you see red, green and then nothing, it means your device is in flashmode. Open up flashtool and get flashing! It will say device connected in flashmode
Agent_fabulous said:
Exactly, if you see red, green and then nothing, it means your device is in flashmode. Open up flashtool and get flashing! It will say device connected in flashmode
Click to expand...
Click to collapse
The flashtool doesn't detect my phone even after the led blinks. But if i connect the same phone to same computer through same usb cable in fastboot, the flashtool says device connected in fastboot. Nothing when in flashmode.
xperiaxploit said:
The flashtool doesn't detect my phone even after the led blinks. But if i connect the same phone to same computer through same usb cable in fastboot, the flashtool says device connected in fastboot. Nothing when in flashmode.
Click to expand...
Click to collapse
Driver issue. In the folder of flashtool, you'll find a sub folder called Drivers, run the file in it and select flashmode drivers and Common Drivers for taoshan. In Device Manager, your device may be listed as S1 Boot service or something. Update device driver to SEMC Flash device which should be under Sony Entertainment Mobile Communications, in all devices.
Agent_fabulous said:
Driver issue. In the folder of flashtool, you'll find a sub folder called Drivers, run the file in it and select flashmode drivers and Common Drivers for taoshan. In Device Manager, your device may be listed as S1 Boot service or something. Update device driver to SEMC Flash device which should be under Sony Entertainment Mobile Communications, in all devices.
Click to expand...
Click to collapse
Thank you so much bro, for all your help. I really appreciate it. I have flashed stock rom hundreds of times over the span of 3 years (yeah i bought the phone as soon as it was released into the market and unlocked the bootloader soon after). So I think I would have know if it was a driver problem. But it's not. It's all about secondary bootloader which I screwed up while installing TWRP into the FOTAKernel partition (which I did not backup the original). For more info, check the link below
http://forum.xda-developers.com/xpe...-flashmode-t3198869/post64859858#post64859858
xperiaxploit said:
Thank you so much bro, for all your help. I really appreciate it. I have flashed stock rom hundreds of times over the span of 3 years (yeah i bought the phone as soon as it was released into the market and unlocked the bootloader soon after). So I think I would have know if it was a driver problem. But it's not. It's all about secondary bootloader which I screwed up while installing TWRP into the FOTAKernel partition (which I did not backup the original). For more info, check the link below
http://forum.xda-developers.com/xpe...-flashmode-t3198869/post64859858#post64859858
Click to expand...
Click to collapse
Hmm, that's new. I didn't think such a thing could happen. Thanks mate!

[Q] Xperia E3 stuck on boot screen with sony logo

I know there are probably lots of threads about this, but I couldn't find one about E3 since it's a relatively new phone, but to point now
So I tried to update my Xperia E3 to it's latest firmware via the Sony pc companion(it was the only option) and during the update ,once it was downloaded it prompted to connect the phone through the USB cable, once done it began installing the update but when it was like at 80-85% it showed an error saying that internet connection isn't available and gave two options to either retry or cancel, now the internet was just working fine, I checked google, Youtube everything and it was working, but every time I hit retry it gave the same option ,so eventually I canceled the update,
Now the phone was switched off so I tried switching it on and it just froze at the sony boot logo screen, restarting with power button+volume up only restarts it to the same situation(stuck at logo screen), I did look up for a solution but couldn't find one that fit,
Of course I did switch it off using the off button at the back of phone(under the back cover), and I know about Sony Update service but that's no longer supported(it required the phone in off state), pc companion can't detect an off phone and when it does it starts phone to boot frozen screen and fails at detect step, another thing I found was a custom tool(possibly just SUS) that could flash a firmware in an off phone but however there is no firmware available for my version, since I live in India, so there's that , any help is appreciated,
A few things:
-The battery was at 91% when update started
-There was no root attempt etc made on phone, it was complete stock
-I did update the firmware once earlier but just from the phone it was a 2 mp update, no pc
-When I started this update there was already a 29 mb something update available without pc, and that's pretty much all, like I said any help is appreciated
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
It worked
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Thanks man, it worked, the phone is good and running again.
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bootloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Cristy0505 said:
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bottloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Click to expand...
Click to collapse
Flash the firmware again using flashtool.
adrianocolvero said:
Flash the firmware again using flashtool.
Click to expand...
Click to collapse
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Cristy0505 said:
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Click to expand...
Click to collapse
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
adrianocolvero said:
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
Click to expand...
Click to collapse
Thank you very much, sir!
hai guys i have a xperia e3 dual d2212 i'm not sure whether it's rooted or unlocked bootloader it stucks on logo screen i try to flash it using flash tool but it says
ERROR drivers needed to be installed for connected device
ERROR you can find them in the drivers folder of flashtool
but i searched there there no devices mentioning e3 only e is available
in this condition should i flash or there is any other way please give me a solution
Hello I have a Sony experia e3 and it is giving me a problem. When I'm trying to start my phone it is booting and gets off by itself and again restarts...and this is going on and on. So please can you help me or give me a suggestion about how to fix it.
Please please please help for which I may remain ever greatful to you

sony xperia z3v update failed screen loop

my sister tried to root this phone with completely no recollection of how she got here.
the phone displays "the software update failed. make sure your phone is connected to a computer and try again" right after the "sony expria " screen.
i tried the yellow reset uptton but no vibrations came with that.
once connected it says "upgrading, do not disconnect device from pc" and the software status is official.
not sure how if the computer doesnt even recognize the phone.
every little bit of help is appreciated.
thefawzy said:
my sister tried to root this phone with completely no recollection of how she got here.
the phone displays "the software update failed. make sure your phone is connected to a computer and try again" right after the "sony expria " screen.
i tried the yellow reset uptton but no vibrations came with that.
once connected it says "upgrading, do not disconnect device from pc" and the software status is official.
not sure how if the computer doesnt even recognize the phone.
every little bit of help is appreciated.
Click to expand...
Click to collapse
Download Sony pc companion on your pc, plug the phone in and select repair my phone.
i tried using that before and geeting to repair my phone. only problem was that the sony z3v was not on the list for some reason. there are all the z3 devices made excepy the z3v. which one can i pick?
Beetle84 said:
Download Sony pc companion on your pc, plug the phone in and select repair my phone.
Click to expand...
Click to collapse
all the z3 devices are there in the list expect this one. im not sure what topick and not wanting to pick the wrong one and brick the device.
download original ftf file and flash it using flash tool
p.shashikiran94 said:
download original ftf file and flash it using flash tool
Click to expand...
Click to collapse
Would you be able to tell me or direct me to steps in doing so? Sorry I'm a little new to this. I called Verizon and was on the phone for 2 hours. Said they can't help since I'm a previous customer unless I come back to them. I called Sony and they just told me that those Verizon phones are not their problem. I would really appreciate all the help I can get
thefawzy said:
Would you be able to tell me or direct me to steps in doing so? Sorry I'm a little new to this. I called Verizon and was on the phone for 2 hours. Said they can't help since I'm a previous customer unless I come back to them. I called Sony and they just told me that those Verizon phones are not their problem. I would really appreciate all the help I can get
Click to expand...
Click to collapse
http://xperiafirmware.com/8-firmware/71-sony-xperia-z3v-d6708
This should help you step by step. Make sure you have proper drivers installed... you can find them in the flashtool folder. If your phone is saying software update failed plugging it in the USB of a computer should automatically put it in download mode. If it doesn't press and hold volume down when you plug it in.
I've a video for you.
thefawzy said:
Would you be able to tell me or direct me to steps in doing so? Sorry I'm a little new to this. I called Verizon and was on the phone for 2 hours. Said they can't help since I'm a previous customer unless I come back to them. I called Sony and they just told me that those Verizon phones are not their problem. I would really appreciate all the help I can get
Click to expand...
Click to collapse
https://youtu.be/_Ptr7LCZhp0
thank you guys so much. my phone is back and alive again. my sister is safe lol

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