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[Resolved] [Q] Xperia Ray OTA Brick Problem

My phone bricked after OTA. I checked all tutorials but whenever i try to flash ftf files, flashtool is keeping to say open debugging.
Before trying flashtool i flashed it several times with wotanserver.
Please help me.

Did you try to repair it using PC Companion?
This will do a clean flash with a complete original Image.

Thanks for your help i fixed it with flashtool

USB Connection constantly up and down
Hi guys,
I made an OTA update to my xperia Ray ST18 because the guy that sold me the phone didn't warn me it has been unlocked. Now it's dead!
I'm really desperate.
I tried Sony Update Tool to try to flash the new ROM. It detects the phone and says it has flashed OK. Then I disconnect the cable and try to turn on the phone but it doesn't start.
The only response I get when I try to restart the phone is a short vibration but the phone still doesn't start.
I don't know if it's normal but when I put the phone to charge there's no light turning on. Is it normal?
I'm also trying to flash with Flashtool but the phone now keeps loosing USB connection.
Any tips would be highly appreciated.

Nuno Ferreira said:
Hi guys,
I made an OTA update to my xperia Ray ST18 because the guy that sold me the phone didn't warn me it has been unlocked. Now it's dead!
I'm really desperate.
I tried Sony Update Tool to try to flash the new ROM. It detects the phone and says it has flashed OK. Then I disconnect the cable and try to turn on the phone but it doesn't start.
The only response I get when I try to restart the phone is a short vibration but the phone still doesn't start.
I don't know if it's normal but when I put the phone to charge there's no light turning on. Is it normal?
I'm also trying to flash with Flashtool but the phone now keeps loosing USB connection.
Any tips would be highly appreciated.
Click to expand...
Click to collapse
Hi,
Normaly is Sony Ericsson Update Service (SEUS) the best Way
to repair your Phone.
If the Phone loos USB-Connection, check USB (ADB+SDK) Driver
or install new.
Maybe a other Way is "S1tool" it´s a small and crippled subset of SETOOL2 service tool.
Install it, all USB Driver inside.
Shut down your Virusprogram an startet it.
Press the Restore Button in S1
Bring Phone in Fastboot
(Loudness Button UP and USB Connect, you see blue Light on the Home Button)
Wait arround 5 Second..... Finsh
I had the same Problem about flash on my Ray.
The Phone was dead, only the Vibration works on started.
If i press the Start-Botton again, the Home-Botton-Light flash,
that´s was all.
New flashing with SEUS brought no success
S1 is also a good Tool for easy "unblock Bootloader in 10 Second"
And the CyanogenMod 7.20
(original update-cm-7.2.0-RC1-urushi-signed)
ist the best Firmware for the Ray.
Absolut fast, so overclocking ca do.
My Ray works with 1,6 GHz without Probs.
All what you need find it here:
http://forum.xda-developers.com/showthread.php?t=1444841
FOR THE FUTURE, NO OTA UPDATE IF BOOTLOADER IS OPEN - THE FIRMWARE IS THEN BLOCKED FOR OTA
Greeting Onex1

Don't know if anyone can help me in my situation but I have a major problem arising from an OTA update too, my phone just refuses to read my SIM card. In fact, it doesn't even ask me for my PIN number, it just boots as normal but I have no connection to any network. I've tried using the SIM card in another phone and it works fine, therefore the problem is with the phone itself.
I'd recently had my phone network & bootloader unlocked by wotanserver using the test point method - because of this I thought the DRM keys would be fine (e.g. TrackId & Timescape still worked). However, when I was updating OTA my phone bricked!
So, I searched high and low for a solution and ended up using s1tool to restore the locked bootloader. Then I used flashtool to flash a stock ICS ftf file. It seemed to work (the phone rebooted) but it was then I noticed that the SIM card wasn't being recognised. Also, in the Flashtool log I noticed that a blue line was there saying 'this file is ignored simlock.ta'.
I've tried everything I can think of to fix this.. Hard resets, updating with Sony Update Service but nothing works. There's just so much conflicting info out there that I'm really confused at this stage. I have a perfectly good phone in that everything works bar the SIM and I'd hate to have to buy another one!
Any suggestions anyone or is my phone screwed for good? :/

[Q] Xperia E3 stuck on boot screen with sony logo

I know there are probably lots of threads about this, but I couldn't find one about E3 since it's a relatively new phone, but to point now
So I tried to update my Xperia E3 to it's latest firmware via the Sony pc companion(it was the only option) and during the update ,once it was downloaded it prompted to connect the phone through the USB cable, once done it began installing the update but when it was like at 80-85% it showed an error saying that internet connection isn't available and gave two options to either retry or cancel, now the internet was just working fine, I checked google, Youtube everything and it was working, but every time I hit retry it gave the same option ,so eventually I canceled the update,
Now the phone was switched off so I tried switching it on and it just froze at the sony boot logo screen, restarting with power button+volume up only restarts it to the same situation(stuck at logo screen), I did look up for a solution but couldn't find one that fit,
Of course I did switch it off using the off button at the back of phone(under the back cover), and I know about Sony Update service but that's no longer supported(it required the phone in off state), pc companion can't detect an off phone and when it does it starts phone to boot frozen screen and fails at detect step, another thing I found was a custom tool(possibly just SUS) that could flash a firmware in an off phone but however there is no firmware available for my version, since I live in India, so there's that , any help is appreciated,
A few things:
-The battery was at 91% when update started
-There was no root attempt etc made on phone, it was complete stock
-I did update the firmware once earlier but just from the phone it was a 2 mp update, no pc
-When I started this update there was already a 29 mb something update available without pc, and that's pretty much all, like I said any help is appreciated

Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.

It worked
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Thanks man, it worked, the phone is good and running again.

Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bootloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.

Cristy0505 said:
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bottloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Click to expand...
Click to collapse
Flash the firmware again using flashtool.

adrianocolvero said:
Flash the firmware again using flashtool.
Click to expand...
Click to collapse
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!

Cristy0505 said:
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Click to expand...
Click to collapse
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699

adrianocolvero said:
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
Click to expand...
Click to collapse
Thank you very much, sir!

hai guys i have a xperia e3 dual d2212 i'm not sure whether it's rooted or unlocked bootloader it stucks on logo screen i try to flash it using flash tool but it says
ERROR drivers needed to be installed for connected device
ERROR you can find them in the drivers folder of flashtool
but i searched there there no devices mentioning e3 only e is available
in this condition should i flash or there is any other way please give me a solution

Hello I have a Sony experia e3 and it is giving me a problem. When I'm trying to start my phone it is booting and gets off by itself and again restarts...and this is going on and on. So please can you help me or give me a suggestion about how to fix it.
Please please please help for which I may remain ever greatful to you

Xperia Z3 , Only SOMC flash Device showing on Device manager

Kindly Help me,
I was Flashing my Z3 by Flash Tool , i accidently select D6646 ftf file instead *of D6616 ftf , during flashing Flash Tool gives error at Kernal.sin and Phone goes Down,
No Soft or Hard Reset Work,
NO Flashmood / Fastboot Mood work ,
Flash Tool only Show
'Device connected with USB debugging off
19/021/2017 07:21:01 - INFO *- For 2011 devices line, be sure you are not in MTP mode
and Device Manager Shows SOMC Flash Drive,
When Connect By press Vol Down button and Attach USB Cable, USB not Recognized Error Shows*on Windows 7
I have TA backup from Flash Tool ( ie T1 and T2 ) before flashing in case of Partition break, where as
I realize its kernel brokeup
Kindly Plese Guide me what can I do to live my phone back

are you sure fastboot mode doesnt work? just power off and press vol+ and power if led is blue then you are is fastboot mode. then try to flash kernel.sin in adb command with pc . cheers

Yes sir sureonly red led show just for 2 3 sec n then goes off flash tool shows debugging mode off .. i disconnect battery to completly shut off phone after that i connect n same probelm

https://forum.xda-developers.com/showthread.php?t=2646405

xkeita said:
https://forum.xda-developers.com/showthread.php?t=2646405
Click to expand...
Click to collapse
ihad used that trick after whole day research , I can conclude S1tools does not support 2012 upgrade model, I received error as ID HASH IS NOT SUPPORTED,
however my bootloder is unlocked, and I hav unlocked code also, and also phone is rooted ,

Yes this could work for us as we still doesn't have the preloader dump.
AFAIK there is not unbricking way for now.
Somewhere I read that pc companion could work with Q9008. Also worth to try with emma.
I want working on this to finalize the unbricking guide but will not be soon as I need my device for the rom port. When done I will work on this unbricking.
Also it is not a kernel problem. Your flash replaced s1 bootloader with a wrong one.
Good luck a be patient
What about this: https://forum.xda-developers.com/showthread.php?t=1849170 ?

nailyk said:
Yes this could work for us as we still doesn't have the preloader dump.
AFAIK there is not unbricking way for now.
Somewhere I read that pc companion could work with Q9008. Also worth to try with emma.
I want working on this to finalize the unbricking guide but will not be soon as I need my device for the rom port. When done I will work on this unbricking.
Also it is not a kernel problem. Your flash replaced s1 bootloader with a wrong one.
Good luck a be patient
What about this: https://forum.xda-developers.com/showthread.php?t=1849170 ?
Click to expand...
Click to collapse
Thankq sir, for your reply so if its s1 bootloader then is it possible to bring my phone again live will u guide me what the next thing should i do

talharais said:
Thankq sir, for your reply so if its s1 bootloader then is it possible to bring my phone again live will u guide me what the next thing should i do
Click to expand...
Click to collapse
Sorry for confusing :s
I think, today, there is no way.
You can try with the official emma flash tool or pc companion but I really doubt.

nailyk said:
Sorry for confusing :s
I think, today, there is no way.
You can try with the official emma flash tool or pc companion but I really doubt.
Click to expand...
Click to collapse
Ohhh , sir i have TA backup still cant do anything and also charging also doesnot solve problem as mention in one of the xda thread
https://forum.xda-developers.com/showthread.php?t=1849170&page=1

talharais said:
Ohhh , sir i have TA backup still cant do anything and also charging also doesnot solve problem as mention in one of the xda thread
https://forum.xda-developers.com/showthread.php?t=1849170&page=1
Click to expand...
Click to collapse
Not related with TA backup for now. You change your bootloader with a wrong one.
It is almost like if you flash the wrong bios on your mother board. You can't flash it again until someone find an 'electronic' way.
Give a try with pc companion or emma.

nailyk said:
Not related with TA backup for now. You change your bootloader with a wrong one.
It is almost like if you flash the wrong bios on your mother board. You can't flash it again until someone find an 'electronic' way.
Give a try with pc companion or emma.
Click to expand...
Click to collapse
Pc companion is not reconize the fevice actually i explain what i idid,
I was flashing d6616 by flash tool
Firstly i unlock bootloder by sony , through unlock code they email then i rooted the device by kingo root n then flash accidently i chosse d6646 rom instead of d6616 rom then during flashing flashtool gives error at kernal.sin and after that device goesoff
When i plug into the pc it reconize my device as SOMC Flash device andflash tool gives dubugging off
Thats was the whole senrio by which my device brick so after whole story i really disappointed to know that my device is just use for paper weight... :crying:
I downloaded the emma after install it desnot show any usb device

You own a d6616? It have unlockable bootloader :s
Send it to repair center. No other choice.
And yes it is confusing, it say bootloader unlock after the fastboot command but it is not true.
@blackhawk_LA made some posts about D6616. Maybe he could help you.
I just post here to announce you the bad new your device is hardly softbricked.

nailyk said:
You own a d6616? It have unlockable bootloader :s
Send it to repair center. No other choice.
And yes it is confusing, it say bootloader unlock after the fastboot command but it is not true.
@blackhawk_LA made some posts about D6616. Maybe he could help you.
I just post here to announce you the bad new your device is hardly softbricked.
Click to expand...
Click to collapse
Service status shows unlock bootloader to yes.. well very thankful for you reply means there is no way to unbrick my phone

talharais said:
Service status shows unlock bootloader to yes.. well very thankful for you reply means there is no way to unbrick my phone
Click to expand...
Click to collapse
Keep an eye on https://forum.xda-developers.com/z3/devs-only/unbricking-d6603-t3365262
I just brick my device too so will try to make some progress on it

nailyk said:
Keep an eye on https://forum.xda-developers.com/z3/devs-only/unbricking-d6603-t3365262
I just brick my device too so will try to make some progress on it
Click to expand...
Click to collapse
Tanks buddy I am watching your thread, and also let me know when done,

Hi, I decided to post it here because it seems that anything I post on Xperia Ion forum is not read, it is inactive.
I already searched everywhere and I'm loosing my hopes. I'm trying to revive an Xperia Ion and this is what I get:
When I plug the phone in the wall charger the red led turns on for some minutes and then turns off.
The same happens when I plug on PC, when the led turns off it is detected as "Somc flash device" in windows device manager and this shows in flashtool:
INFO - Device connected with USB debugging off
INFO - For 2011 devices line, be sure you are not in MTP mode
Nothing changes if I plug in pc with volume + or - pressed, it don't goes into fastboot or flashmode.
I hope you could help me. Thanks

dude i have the same problem as yours i have a z3 d6643 and i made a mistake when downloading the kernal the device loads normal flash mode and flashtools working! power button + volume down runs twrp but it no longer starts at sony black screen someone please help!

evilhedrox said:
Hi, I decided to post it here because it seems that anything I post on Xperia Ion forum is not read, it is inactive.
I already searched everywhere and I'm loosing my hopes. I'm trying to revive an Xperia Ion and this is what I get:
When I plug the phone in the wall charger the red led turns on for some minutes and then turns off.
The same happens when I plug on PC, when the led turns off it is detected as "Somc flash device" in windows device manager and this shows in flashtool:
INFO - Device connected with USB debugging off
INFO - For 2011 devices line, be sure you are not in MTP mode
Nothing changes if I plug in pc with volume + or - pressed, it don't goes into fastboot or flashmode.
I hope you could help me. Thanks
Click to expand...
Click to collapse
Same problem with an XZ, someone has a solution?
sometime Win recognize the device as QUSB_BULK

Accidental wrong flash with Flashtool

Looks like I killed my Z5. The model is 6683 (Z5 dual), and I flashed with E6533 (Z3+ dual).
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device", in detail VID_0000&PID_0000.
But if I disconnect the battery, it recognized as "SOMC Flash device", VID_0FCE&PID_DDDE
Is it possible to resurrect it?
I hope if I can flash with correct bootloader in this state, it will enought to boot up and able to flash with the right firmware.

Macs1209 said:
Looks like I killed my Z5. The model is 6683 (Z5 dual), and I flashed with E6533 (Z3+ dual).
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device", in detail VID_0000&PID_0000.
But if I disconnect the battery, it recognized as "SOMC Flash device", VID_0FCE&PID_DDDE
Is it possible to resurrect it?
I hope if I can flash with correct bootloader in this state, it will enought to boot up and able to flash with the right firmware.
Click to expand...
Click to collapse
Are you able to connect it in flashmode and fastboot ?

With battery, no.
Without battery, my laptop recognize as "SOMC Flash device", but no tool can connect to it (like FlashTool).
(I think then different PID is the reason)

Macs1209 said:
With battery, no.
Without battery, my laptop recognize as "SOMC Flash device", but no tool can connect to it (like FlashTool).
(I think then different PID is the reason)
Click to expand...
Click to collapse
it seems to me that you are an advanced person in playing with your mobile, this kind of issues is beyond of my knowledge but I was replying to your thread hopefully someone here can help, I'm fearing that you have messed up with your mobile

Well, you could try to flash it from Ubuntu (NOT inside Windows 10 !) via FlashTool,
under windows there are limitations with different device IDs that separate drivers would be needed (and if only "wrong" ID is detected under Linux it doesn't really matter, since it's detected anyway),
perhaps under Linux operating systems you have more luck

Thank you for idea, but not working.
Finally I found an old SETool3 box , and successfully flashed with it without battery
Somehow it can fixed it.

Macs1209 said:
Thank you for idea, but not working.
Finally I found an old SETool3 box , and successfully flashed with it without battery
Somehow it can fixed it.
Click to expand...
Click to collapse
I am facing a similar situation, can you help me by telling me what exactly did you do to solve the issue step by step?

Same Problem With Me PLZ HELP
Dear Bro Ive same problem with my Xperia e6683 Total Dead After Wrong Flash with Xperia Z3+ File... SO Plz help me how to fit step by step guide plz....
As on 20 Jan 2017
I've Flash Successfully It With Setool fusion Box Without Battery Use Test Pin Method. Now My My Phone Again Alive..

[email protected] said:
Dear Bro Ive same problem with my Xperia e6683 Total Dead After Wrong Flash with Xperia Z3+ File... SO Plz help me how to fit step by step guide plz....
As on 20 Jan 2017
I've Flash Successfully It With Setool fusion Box Without Battery Use Test Pin Method. Now My My Phone Again Alive..
Click to expand...
Click to collapse
Dear Bro Ive same problem with my Xperia x Total Dead After Wrong Flash
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device"
using test pin method it is recognized as "SOMC Flash device"
i have backup ta partition and ftf firmware of my xperia i can't find any tool to flash
can you guide me please

Flashtool Doesn't Recognise This Device. U can use Setool/ Setool Fusion Box to Repai
bma1973 said:
Dear Bro Ive same problem with my Xperia x Total Dead After Wrong Flash
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device"
using test pin method it is recognized as "SOMC Flash device"
i have backup ta partition and ftf firmware of my xperia i can't find any tool to flash
can you guide me please
Click to expand...
Click to collapse
Bro
In this Condition Flashtool Not Recognised Ur Device. There is only a best solution U Can Use SETOOL/SETOOL FUSION BOX To Repair/ Flash Ur Device.

[email protected] said:
Dear Bro Ive same problem with my Xperia e6683 Total Dead After Wrong Flash with Xperia Z3+ File... SO Plz help me how to fit step by step guide plz....
As on 20 Jan 2017
I've Flash Successfully It With Setool fusion Box Without Battery Use Test Pin Method. Now My My Phone Again Alive..
Click to expand...
Click to collapse
bma1973 said:
Dear Bro Ive same problem with my Xperia x Total Dead After Wrong Flash
The phone is completely dead, cannot turn on, not vibrating on power button etc.
When I connect to my laptop, it says "unable to recognize USB device"
using test pin method it is recognized as "SOMC Flash device"
i have backup ta partition and ftf firmware of my xperia i can't find any tool to flash
can you guide me please
Click to expand...
Click to collapse
wrong flash means wrong kernel!
you might be stuck on black screen when you frist switchon device! the device is running! but since its stuck on bootloops no interface is open!
press power and volume up button for 15+ seconds and let it JERK 3 times , this if force shutdown. the device should get connected now in flashmode

XZ Premium won't turn on - PLEASE HELP!

hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!

I used to be a bit similar to your situation, but its power indicator is not lit. Pressing other buttons did not respond. I also tried to connect it to the computer, but still didn't respond. I had no choice but to send it back to the after-sales service. The response I got was that the power IC was damaged.

Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
doesnt seem like something that can be fixed on a software level, you need to send it to sony to fix it if youre under warranty.

Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
Send it to sony service same thing happened for me and they gave me another phone.

Similar, but Sony do not want to know now
Blackghosthm said:
Send it to sony service same thing happened for me and they gave me another phone.
Click to expand...
Click to collapse
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?

Hammerheadz said:
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Click to expand...
Click to collapse
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck

If you see any led light , try to use pc companion ( if your phone is not unlocked ) and if you have unlocked bootloader try to use xperifix to download the latest software for your phone and then flash it using newflasher ( don't forget to have the Sony USB drivers on your computer ) pls tell us if it works to find another way to fix your smartphone.

Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
---------- Post added at 06:34 PM ---------- Previous post was at 06:33 PM ----------
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"

Hammerheadz said:
The only other option for the 8332 is the Central Europe 1 CE1 option,
Click to expand...
Click to collapse
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.

Didgesteve said:
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Click to expand...
Click to collapse
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'

Hammerheadz said:
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Click to expand...
Click to collapse
Did you install the drivers in 'safe mode'?

Hi. Yes I did. Still no joy, but I haven't tried since last time. I'll have another go this week, unless you can think of anything else it could be, or that I can try?

my xz premium reboots when I plug in charger. I will sell it and buy samsung ( i dont like it) before it dies completely lol

oh it was water in charging port, now all works perfectly

Didgesteve said:
Did you install the drivers in 'safe mode'?
Click to expand...
Click to collapse
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:

Hammerheadz said:
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Click to expand...
Click to collapse
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?

Didgesteve said:
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Click to expand...
Click to collapse
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.

Hammerheadz said:
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Click to expand...
Click to collapse
Try to use pccompanion sorry if I'm late

PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!

Hammerheadz said:
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Click to expand...
Click to collapse
Not at all it's like newflasher