I know there are probably lots of threads about this, but I couldn't find one about E3 since it's a relatively new phone, but to point now
So I tried to update my Xperia E3 to it's latest firmware via the Sony pc companion(it was the only option) and during the update ,once it was downloaded it prompted to connect the phone through the USB cable, once done it began installing the update but when it was like at 80-85% it showed an error saying that internet connection isn't available and gave two options to either retry or cancel, now the internet was just working fine, I checked google, Youtube everything and it was working, but every time I hit retry it gave the same option ,so eventually I canceled the update,
Now the phone was switched off so I tried switching it on and it just froze at the sony boot logo screen, restarting with power button+volume up only restarts it to the same situation(stuck at logo screen), I did look up for a solution but couldn't find one that fit,
Of course I did switch it off using the off button at the back of phone(under the back cover), and I know about Sony Update service but that's no longer supported(it required the phone in off state), pc companion can't detect an off phone and when it does it starts phone to boot frozen screen and fails at detect step, another thing I found was a custom tool(possibly just SUS) that could flash a firmware in an off phone but however there is no firmware available for my version, since I live in India, so there's that , any help is appreciated,
A few things:
-The battery was at 91% when update started
-There was no root attempt etc made on phone, it was complete stock
-I did update the firmware once earlier but just from the phone it was a 2 mp update, no pc
-When I started this update there was already a 29 mb something update available without pc, and that's pretty much all, like I said any help is appreciated
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
It worked
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Thanks man, it worked, the phone is good and running again.
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bootloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Cristy0505 said:
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bottloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Click to expand...
Click to collapse
Flash the firmware again using flashtool.
adrianocolvero said:
Flash the firmware again using flashtool.
Click to expand...
Click to collapse
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Cristy0505 said:
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Click to expand...
Click to collapse
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
adrianocolvero said:
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
Click to expand...
Click to collapse
Thank you very much, sir!
hai guys i have a xperia e3 dual d2212 i'm not sure whether it's rooted or unlocked bootloader it stucks on logo screen i try to flash it using flash tool but it says
ERROR drivers needed to be installed for connected device
ERROR you can find them in the drivers folder of flashtool
but i searched there there no devices mentioning e3 only e is available
in this condition should i flash or there is any other way please give me a solution
Hello I have a Sony experia e3 and it is giving me a problem. When I'm trying to start my phone it is booting and gets off by itself and again restarts...and this is going on and on. So please can you help me or give me a suggestion about how to fix it.
Please please please help for which I may remain ever greatful to you
Related
Hi guys. New to this forum
So I have a few issues regarding my arc:
1. Camera not working, after I launch camera app, it turns black without responding so I have to reboot the phone.
2. The Home button does not work, only works to unlock the phone when it's locked(not in use). But I can not use it to get home to "desktop" when I'm using an app, I have to use the "back" button.
3. Plugging the arc to the PC does not work at all neither, the "popup" in the phone does not show up when i plug it in the PC, it only starts to charge the phone. At the computer, it fails to install the MTP USB driver.
All this happened when I reset the phone to factory defaults and formatted everything. The phone started up fine, like a new phone but those 3 problems showed up. It is probably because the phone was rooted when I reset to factory defaults.
What is my next step? Possible to recover to the original OS? I have not taken any backups(silly me) before I did anything neither.
Thanks in advance!
Had the same problem, I flashed the phone, using LT15i_4.0.1.A.0.283_Generic Global. Everything is working properly now. Hope that helps.
MarkRutte said:
Had the same problem, I flashed the phone, using LT15i_4.0.1.A.0.283_Generic Global. Everything is working properly now. Hope that helps.
Click to expand...
Click to collapse
How was this done? Do I need to connect the phone to the computer? If so, it will be a issue because I can not connect it to my computer anymore.
Can anyone give me link to the flash tool that works on my arc?
I Have the same problem. Please, someone help me...
Just reflash firmware with SEUS
I seriously can't find SEUS anywhere to my phone. And will it be possible to flash it because I can't connect the phone to my computer without issues.
What happens in device manager when you click "back" with turned off phone and connect cable?
nothing happens on my phone, but I can't turn the phone on if I do it that way, I have to replug the charger to be able to turn it on. On my computer it said it failed to install the driver.
It's quite of an emergency atm. I can't recieve calls anymore, the phone hangs up on people when they call me automatically, but I can call them without a problem. I can see in my call log if anyone has tried to call me aswell.
Need some more help guys
Super thanks in advance.
Problem solved! The ones who still have this problem follow this guide :
http://www.theandroidsoul.com/tutorial-how-to-flash-a-firmware-using-flashtool-on-xperia-arc/
don't download the firmware that is on that guide but use this : http://www.megaupload.com/?d=VS2D704A
Worked perfectly!
Flashing with SEUS would have done exactly the same thing
Jinx13 said:
Flashing with SEUS would have done exactly the same thing
Click to expand...
Click to collapse
Really? Can you link it to me? According to the SE website, SEUS does not exist to xperia arc.
SE PC Companion could not find my arc when I plugged it into my PC, but flashtool did. So I guess SEUS would'nt detect my phone neither.
Lol flashed my girlfriends arc with seus last night, go to se site pick any phone model w995 etc and software downloads then download seus. When the program opens select arc and follow instructions. Either that or use flashtool and just flash new firmware it does the same
Sent from my LT15i using xda premium
Would SEUS find my phone when the Companion doesnt anyway?
It should do as for PC companion you have your phone turned on and SEUS/flashtool etc you turn your phone off
My phone bricked after OTA. I checked all tutorials but whenever i try to flash ftf files, flashtool is keeping to say open debugging.
Before trying flashtool i flashed it several times with wotanserver.
Please help me.
Did you try to repair it using PC Companion?
This will do a clean flash with a complete original Image.
Thanks for your help i fixed it with flashtool
USB Connection constantly up and down
Hi guys,
I made an OTA update to my xperia Ray ST18 because the guy that sold me the phone didn't warn me it has been unlocked. Now it's dead!
I'm really desperate.
I tried Sony Update Tool to try to flash the new ROM. It detects the phone and says it has flashed OK. Then I disconnect the cable and try to turn on the phone but it doesn't start.
The only response I get when I try to restart the phone is a short vibration but the phone still doesn't start.
I don't know if it's normal but when I put the phone to charge there's no light turning on. Is it normal?
I'm also trying to flash with Flashtool but the phone now keeps loosing USB connection.
Any tips would be highly appreciated.
Nuno Ferreira said:
Hi guys,
I made an OTA update to my xperia Ray ST18 because the guy that sold me the phone didn't warn me it has been unlocked. Now it's dead!
I'm really desperate.
I tried Sony Update Tool to try to flash the new ROM. It detects the phone and says it has flashed OK. Then I disconnect the cable and try to turn on the phone but it doesn't start.
The only response I get when I try to restart the phone is a short vibration but the phone still doesn't start.
I don't know if it's normal but when I put the phone to charge there's no light turning on. Is it normal?
I'm also trying to flash with Flashtool but the phone now keeps loosing USB connection.
Any tips would be highly appreciated.
Click to expand...
Click to collapse
Hi,
Normaly is Sony Ericsson Update Service (SEUS) the best Way
to repair your Phone.
If the Phone loos USB-Connection, check USB (ADB+SDK) Driver
or install new.
Maybe a other Way is "S1tool" it´s a small and crippled subset of SETOOL2 service tool.
Install it, all USB Driver inside.
Shut down your Virusprogram an startet it.
Press the Restore Button in S1
Bring Phone in Fastboot
(Loudness Button UP and USB Connect, you see blue Light on the Home Button)
Wait arround 5 Second..... Finsh
I had the same Problem about flash on my Ray.
The Phone was dead, only the Vibration works on started.
If i press the Start-Botton again, the Home-Botton-Light flash,
that´s was all.
New flashing with SEUS brought no success
S1 is also a good Tool for easy "unblock Bootloader in 10 Second"
And the CyanogenMod 7.20
(original update-cm-7.2.0-RC1-urushi-signed)
ist the best Firmware for the Ray.
Absolut fast, so overclocking ca do.
My Ray works with 1,6 GHz without Probs.
All what you need find it here:
http://forum.xda-developers.com/showthread.php?t=1444841
FOR THE FUTURE, NO OTA UPDATE IF BOOTLOADER IS OPEN - THE FIRMWARE IS THEN BLOCKED FOR OTA
Greeting Onex1
Don't know if anyone can help me in my situation but I have a major problem arising from an OTA update too, my phone just refuses to read my SIM card. In fact, it doesn't even ask me for my PIN number, it just boots as normal but I have no connection to any network. I've tried using the SIM card in another phone and it works fine, therefore the problem is with the phone itself.
I'd recently had my phone network & bootloader unlocked by wotanserver using the test point method - because of this I thought the DRM keys would be fine (e.g. TrackId & Timescape still worked). However, when I was updating OTA my phone bricked!
So, I searched high and low for a solution and ended up using s1tool to restore the locked bootloader. Then I used flashtool to flash a stock ICS ftf file. It seemed to work (the phone rebooted) but it was then I noticed that the SIM card wasn't being recognised. Also, in the Flashtool log I noticed that a blue line was there saying 'this file is ignored simlock.ta'.
I've tried everything I can think of to fix this.. Hard resets, updating with Sony Update Service but nothing works. There's just so much conflicting info out there that I'm really confused at this stage. I have a perfectly good phone in that everything works bar the SIM and I'd hate to have to buy another one!
Any suggestions anyone or is my phone screwed for good? :/
Hey everyone!
I'm new to JOINING this forum. However I have been taking bits of this forum for a few months now. I am a well experienced user when it comes to android development and rooting, but one thing I need to know - is about the Xperia E.
I hate the processor of the phone. 1GHz with 512MB is not enough, but I can change my RAM to 1GB with Root Apps and I want to use the full potential of the 1GHz Processor. I have tried rooting 3 phones, it turned successful, and next is the Xperia E. But Rooting seems dodgy and first I want to try Framaroot.
I had tried Framaroot 1.8.0, 1.8.1, 1.6.0, 1.6.1, 1.4, 1.3, 1.5.1. All with Aragon or Gandalf, and none worked.
My phone is clearly listen as C1505 on the Compatibility list. So why is this not working?
I need help on this. And if there is any other way on rooting the device safely so it cannot be bricks nor severly damaged, I will do.
Phone - Sony Xperia E
Android - 4.1.1 Jelly Bean
4GB (3.64GB) SD Card
Framaroot V1.8.0 (Not working
3.4.0/11.3.A.2.13
Try kingo android root- google for it
Sent from my Sony Xperia E Dual
Ehh. Could that brick?
Try this:
http://forum.xda-developers.com/showthread.php?t=2435957
Thanks Guys, I used Kingo Android Root and successfully rooted my device. One thing though - The Sound went temporarily and wi-fi didn't work completely until I rebooted about three times. Mobile Data worked fine as well as the processor, just nothing else. Why?
Need Severe Help
XPeRIAeUSeR said:
Thanks Guys, I used Kingo Android Root and successfully rooted my device. One thing though - The Sound went temporarily and wi-fi didn't work completely until I rebooted about three times. Mobile Data worked fine as well as the processor, just nothing else. Why?
Click to expand...
Click to collapse
It was working fine guys until I downloaded LCD Density. I put it too 300 for a little experience test.
A Bad way to go - My phone can charge, connect to PC Companion and Update Service, but is stuck at the Sony Screen.
When trying to repair at the Sony Companion, it says 'Already Latest Drivers'. When trying to us SUS, it says the same. I cannot get into flashmode and I don't have an unlocked bootloader. I'm on Kingo Android Root with SuperSU, LCD Density, Frills CPU Control, an some other root app. I need help for XPERIA E fast, because it's the only phone have in my current price range and I need to restore it to default. Any ideas?
XPeRIAeUSeR said:
It was working fine guys until I downloaded LCD Density. I put it too 300 for a little experience test.
A Bad way to go - My phone can charge, connect to PC Companion and Update Service, but is stuck at the Sony Screen.
When trying to repair at the Sony Companion, it says 'Already Latest Drivers'. When trying to us SUS, it says the same. I cannot get into flashmode and I don't have an unlocked bootloader. I'm on Kingo Android Root with SuperSU, LCD Density, Frills CPU Control, an some other root app. I need help for XPERIA E fast, because it's the only phone have in my current price range and I need to restore it to default. Any ideas?
Click to expand...
Click to collapse
Are you sure you can't get into Flashmode?
You could try this:
Connect your phone with your PC. Open up device manager(google on how to open, if you don't know). Click with the right mouse on your Xperia E's drivers and select "delete" or "uninstall".
Now: disconnect your phone, and connect it again. Windows will most likely ask you to install drivers. Ignore it!
Now try to repair with PC Companion or use SUS.
They should ask you to install the drivers(not 100% sure...). Let it, and then perform the steps.
It may work, but I can't guarantee it will!
Hope I helped an have a nice day!
PS. Tip: never do anything(use an app, flash a tweak) until you're absolutely sure it won't mess up your device
Sent from my Xperia E using XDA Premium 4 mobile app
If you had read the thread on how to root the Xperia E then you wouldn't be in this mess. You would also know that you can't root the latest firmware. You have to downgrade, root, then OTA update - or - flash older kernel, root, flash new kernel.
Reading would have prevented this.
CtrlAltDelIrl said:
IYou would also know that you can't root the latest firmware.
Click to expand...
Click to collapse
It is possible with cydiaimpactor or kingo without downgrading .
Sent from my Xperia E using XDA Premium 4 mobile app
Actually if you were smart, you would've flashed lower JB kernel from last firmware which was rootable then root then flash the Latest JB kernel
XPeRIAeUSeR said:
It was working fine guys until I downloaded LCD Density. I put it too 300 for a little experience test.
A Bad way to go - My phone can charge, connect to PC Companion and Update Service, but is stuck at the Sony Screen.
When trying to repair at the Sony Companion, it says 'Already Latest Drivers'. When trying to us SUS, it says the same. I cannot get into flashmode and I don't have an unlocked bootloader. I'm on Kingo Android Root with SuperSU, LCD Density, Frills CPU Control, an some other root app. I need help for XPERIA E fast, because it's the only phone have in my current price range and I need to restore it to default. Any ideas?
Click to expand...
Click to collapse
You can also try this:
1. Download Flashtool and install it: http://forum.xda-developers.com/showthread.php?t=920746 Then download this, and put it in your Flashtool firmwares folder: http://d-h.st/ufn
2. Open Flashtool, and click the lightning icon. Select Flashmode, then press OK. Choose the 11.3.A.0.47 and click Flash. (Warning: everything on your phone [other than the microSD card and internal storage for music etc.] will be deleted!)
3. When it tells you to hold the back button on your phone and stuff, turn off the phone, hold the volume down button, and holding the button, plug the phone in. It'll be flashed.
4. When it's flashed, Flashtool will read: "Disconnect your device and power it on" or something like that. Do as it says.
5. Hopefully you'll be on the 0.47 firmware, which is compatible with Framaroot. You can use the Gandalf exploit to root your phone.
NSDCars5 said:
You can also try this:
1. Download Flashtool and install it: http://forum.xda-developers.com/showthread.php?t=920746 Then download this, and put it in your Flashtool firmwares folder: http://d-h.st/ufn
2. Open Flashtool, and click the lightning icon. Select Flashmode, then press OK. Choose the 11.3.A.0.47 and click Flash. (Warning: everything on your phone [other than the microSD card and internal storage for music etc.] will be deleted!)
3. When it tells you to hold the back button on your phone and stuff, turn off the phone, hold the volume down button, and holding the button, plug the phone in. It'll be flashed.
4. When it's flashed, Flashtool will read: "Disconnect your device and power it on" or something like that. Do as it says.
5. Hopefully you'll be on the 0.47 firmware, which is compatible with Framaroot. You can use the Gandalf exploit to root your phone.
Click to expand...
Click to collapse
Yeh, I did read the kernel thing however I thought Kingo did it for you. And it wasn't the Rooting, it was the LCD Density too high to load up the phone because it was working fine before (correct if im wrong). I did the flashtool however there is no option for my kernel and it says my phone cannot officially be unlocked thing. I will try device manager
Wait...I have device manager up, my xperia e connects to the device manager, but I can't find the Xperia E on the device manager. There was a Sony ericcsson thing I deleted; my computer still works fine but no software available stll for Xperia E. What would the Xperia E (C1505) be called in the device manager?
Please help, i uninstalled xperia e drivers but still says no update available. I can get in flashmoe however bootloader LOCKED.
XPeRIAeUSeR said:
Please help, i uninstalled xperia e drivers but still says no update available. I can get in flashmoe however bootloader LOCKED.
Click to expand...
Click to collapse
Wait. So you can get into flashmode?
Well, the it doesn't matter if your bootloader is locked You can still flash!
Just download Androxyde's flashtool and flash a stock .ftf firmware.
If you want a guide I can sent you a link later, but now I'm on my phone, so...
Success, and have a nice day
Sent from my Xperia E using XDA Premium 4 mobile app
I have that flashtool with C1505 Latest firmware; it says aborted everytime! Send me a guide please, with working links to working downloads of working firmwares.
XPeRIAeUSeR said:
I have that flashtool with C1505 Latest firmware; it says aborted everytime! Send me a guide please, with working links to working downloads of working firmwares.
Click to expand...
Click to collapse
What error does it give?
I can only remember it said something about sin error and then said aborted.
I lost my usb; ill try in a bit
XPeRIAeUSeR said:
I can only remember it said something about sin error and then said aborted.
I lost my usb; ill try in a bit
Click to expand...
Click to collapse
sin error? That means you tried to flash a .ftf that isn't made for your device. You have probably the wrong firmware
Use this one instead: http://d-h.st/ufn
Succes!
Mine has that exact kernel, but I'll try it anyway. I'll give you results once found my usb.
Thanks
I tried to put AOSP 5.1 from FXP in my phone, and my cellphone bricked. It wont turn on, it keeps the Sony Logo 2 seconds. It haven't connection with flashtool. Please Help me.
Hi. Can you give me more information what you did exactly step by step. So maybe i can help you. My E3 was bricked too. I found a solution. But i need more information.
Flash stock rom it'll unbrick it
#4
Thank you answer back! I did exactly the following:
The model is my Xperia E3 D2212 dual sim.
- Unlocked the bootloader, :laugh:
- CWM installed a custom recovery, :laugh:
- I reinstalled the original rom, :laugh:
- I made a backup of the entire system using CWM.
And everything went super normal way, without complications.
The mistake was when he wanted to installing a custom ROM called "AOSP_L_MR1_150718_flamingo" because I found out later that he had not read that it was for ANOTHER XPERIA as follow the you tube tutorial . The ROM's for another Xperia, if I remember correctly.
After doing the installation process of the new AOSP ROM, the phone is less than a minute on the logo of SONY XPERIA down with, looped, can not enter the bootloader, and no longer recognizes the PC. I can not recognize it at FlashTool. I think that's all. :crying:
I greatly appreciate your attention.
I ended up editing this text in the google translator, then I'm sorry, if you are not very good.
Thank you
Matteus Maximo Felisberto said:
I tried to put AOSP 5.1 from FXP in my phone, and my cellphone bricked. It wont turn on, it keeps the Sony Logo 2 seconds. It haven't connection with flashtool. Please Help me.
Click to expand...
Click to collapse
Someone can help me please?
nibeal said:
Hi. Can you give me more information what you did exactly step by step. So maybe i can help you. My E3 was bricked too. I found a solution. But i need more information.
Click to expand...
Click to collapse
Could you help me? I can not make the pc recognize him ... He barely turns on and off since. The PC Companion software tells recognize it, but when you are installing the software says "it is not possible for this phone is changed." I can not scessar the bootloader does not give time and it shuts down.
Thanks, my error was with the fastboot driver and adb in flashtool. The Windows drivers wasn't been recognized, I've to install the drivers, all of they. After this, I Flashed the Stcok ROM, installed SuperSU and Restored the backup, everything works fine and fluid now. Thanks, anyway, for encouraging me.
I flashed my D2203 back to factory rom yesterday using Flashtool (flashtool.net/downloads.php) on Windows 7 PC.
How did I do it:
1) Install flashtool
2) Install Flashtool-drivers.exe from flashtool subfolder /drivers and select flashmode and fastboot drivers.
3) Run Flashtool and open XperiFirm (letters XF on logo)
4) Select Xperia E3 Flamingo -> proper D22** you have -> Market -> and select latest release below PayPal logo
5) Press "Download" and wait for download and unpacking
6) Switch off phone (if power on/off button does not respond then open back cover and push "OFF" by using pen)
7) Press and hold volume down button and connect phone to PC using original USB cable
8) Using Flashmode flash device
my sister tried to root this phone with completely no recollection of how she got here.
the phone displays "the software update failed. make sure your phone is connected to a computer and try again" right after the "sony expria " screen.
i tried the yellow reset uptton but no vibrations came with that.
once connected it says "upgrading, do not disconnect device from pc" and the software status is official.
not sure how if the computer doesnt even recognize the phone.
every little bit of help is appreciated.
thefawzy said:
my sister tried to root this phone with completely no recollection of how she got here.
the phone displays "the software update failed. make sure your phone is connected to a computer and try again" right after the "sony expria " screen.
i tried the yellow reset uptton but no vibrations came with that.
once connected it says "upgrading, do not disconnect device from pc" and the software status is official.
not sure how if the computer doesnt even recognize the phone.
every little bit of help is appreciated.
Click to expand...
Click to collapse
Download Sony pc companion on your pc, plug the phone in and select repair my phone.
i tried using that before and geeting to repair my phone. only problem was that the sony z3v was not on the list for some reason. there are all the z3 devices made excepy the z3v. which one can i pick?
Beetle84 said:
Download Sony pc companion on your pc, plug the phone in and select repair my phone.
Click to expand...
Click to collapse
all the z3 devices are there in the list expect this one. im not sure what topick and not wanting to pick the wrong one and brick the device.
download original ftf file and flash it using flash tool
p.shashikiran94 said:
download original ftf file and flash it using flash tool
Click to expand...
Click to collapse
Would you be able to tell me or direct me to steps in doing so? Sorry I'm a little new to this. I called Verizon and was on the phone for 2 hours. Said they can't help since I'm a previous customer unless I come back to them. I called Sony and they just told me that those Verizon phones are not their problem. I would really appreciate all the help I can get
thefawzy said:
Would you be able to tell me or direct me to steps in doing so? Sorry I'm a little new to this. I called Verizon and was on the phone for 2 hours. Said they can't help since I'm a previous customer unless I come back to them. I called Sony and they just told me that those Verizon phones are not their problem. I would really appreciate all the help I can get
Click to expand...
Click to collapse
http://xperiafirmware.com/8-firmware/71-sony-xperia-z3v-d6708
This should help you step by step. Make sure you have proper drivers installed... you can find them in the flashtool folder. If your phone is saying software update failed plugging it in the USB of a computer should automatically put it in download mode. If it doesn't press and hold volume down when you plug it in.
I've a video for you.
thefawzy said:
Would you be able to tell me or direct me to steps in doing so? Sorry I'm a little new to this. I called Verizon and was on the phone for 2 hours. Said they can't help since I'm a previous customer unless I come back to them. I called Sony and they just told me that those Verizon phones are not their problem. I would really appreciate all the help I can get
Click to expand...
Click to collapse
https://youtu.be/_Ptr7LCZhp0
thank you guys so much. my phone is back and alive again. my sister is safe lol