[Q] Xperia arc not working properly anymore. - General Questions and Answers

Hi guys. New to this forum
So I have a few issues regarding my arc:
1. Camera not working, after I launch camera app, it turns black without responding so I have to reboot the phone.
2. The Home button does not work, only works to unlock the phone when it's locked(not in use). But I can not use it to get home to "desktop" when I'm using an app, I have to use the "back" button.
3. Plugging the arc to the PC does not work at all neither, the "popup" in the phone does not show up when i plug it in the PC, it only starts to charge the phone. At the computer, it fails to install the MTP USB driver.
All this happened when I reset the phone to factory defaults and formatted everything. The phone started up fine, like a new phone but those 3 problems showed up. It is probably because the phone was rooted when I reset to factory defaults.
What is my next step? Possible to recover to the original OS? I have not taken any backups(silly me) before I did anything neither.
Thanks in advance!

Had the same problem, I flashed the phone, using LT15i_4.0.1.A.0.283_Generic Global. Everything is working properly now. Hope that helps.

MarkRutte said:
Had the same problem, I flashed the phone, using LT15i_4.0.1.A.0.283_Generic Global. Everything is working properly now. Hope that helps.
Click to expand...
Click to collapse
How was this done? Do I need to connect the phone to the computer? If so, it will be a issue because I can not connect it to my computer anymore.
Can anyone give me link to the flash tool that works on my arc?

I Have the same problem. Please, someone help me...

Just reflash firmware with SEUS

I seriously can't find SEUS anywhere to my phone. And will it be possible to flash it because I can't connect the phone to my computer without issues.

What happens in device manager when you click "back" with turned off phone and connect cable?

nothing happens on my phone, but I can't turn the phone on if I do it that way, I have to replug the charger to be able to turn it on. On my computer it said it failed to install the driver.
It's quite of an emergency atm. I can't recieve calls anymore, the phone hangs up on people when they call me automatically, but I can call them without a problem. I can see in my call log if anyone has tried to call me aswell.
Need some more help guys
Super thanks in advance.

Problem solved! The ones who still have this problem follow this guide :
http://www.theandroidsoul.com/tutorial-how-to-flash-a-firmware-using-flashtool-on-xperia-arc/
don't download the firmware that is on that guide but use this : http://www.megaupload.com/?d=VS2D704A
Worked perfectly!

Flashing with SEUS would have done exactly the same thing

Jinx13 said:
Flashing with SEUS would have done exactly the same thing
Click to expand...
Click to collapse
Really? Can you link it to me? According to the SE website, SEUS does not exist to xperia arc.
SE PC Companion could not find my arc when I plugged it into my PC, but flashtool did. So I guess SEUS would'nt detect my phone neither.

Lol flashed my girlfriends arc with seus last night, go to se site pick any phone model w995 etc and software downloads then download seus. When the program opens select arc and follow instructions. Either that or use flashtool and just flash new firmware it does the same
Sent from my LT15i using xda premium

Would SEUS find my phone when the Companion doesnt anyway?

It should do as for PC companion you have your phone turned on and SEUS/flashtool etc you turn your phone off

Related

[Q] Totally bricked XPERIA X10 Mini Pro (U20)

Hi there.
Yesterday, for no apparent reason de device stopped syncing my Gapps data. OEM 2.1 ROM. I did a backup and reset the device to factory defaults. Even if battery went to 100% and the USB cable were connected, the phone did not finished the process and now I have a non turning on mini pro. Mac does not feel it, neither Windoze or Linux with dmesg. PC Companion won´t see it neither. Neither FlashTool. I tried to flash it with the original ftf but the phone do not turn on and of course FlashTool won't see it. Tried pressing home and on/off but nothing. I searched like a dork for "bricked xperia x10 mini pro" but there´s a lot of crowd calling a semi-bricked, bricked. Which is not, because a semi-bricked can be repaired with SEUS or even FlashTool.
I know is a whole different animal, but once I bricked a Nokia and with some trickery the device came to life.
Guys, you`re my only hope. I really like this phone for texting and everything.
Thank you for reading. Best regards.
Bump!
Please help me out! At least tell me anything.
Thanks.
same issue
hi,
I am facing the same problem. If u find any solution plz help me.
Guys, i have exactly same problem. I tried connect my U20i using usb cable, but it wont detect my phone. It only charge the phone and wont sync it. Its happen when i restore to factory setting. So if somebody can help me, i really appreciate it. Anyway sorry for my broken english.
Sent from my MT11i using xda app-developers app
PC Companion dont need to see device for repair as u can see at here
bad quality but i think its no hard to see how to do it, hope it will help u
DemoSK said:
PC Companion dont need to see device for repair as u can see at here
bad quality but i think its no hard to see how to do it, hope it will help u
Click to expand...
Click to collapse
What do you mean?
When PC Campanion says "hold back key and connect phone to USB" then It detects the device.
I have bricked SE Xperia X10 mini pro, same simptoms phone doesn't react to anything it's absolutely silent, no image, no text.
And yes I tried SEUS, PC Companion, Flashtool (with ggsetup) and Omnius. Nothing hepled.
May be a battery is down but I can't check it as well.
Same here. The phone doesn't react to "off" button, No LEDs, no display, no sound, won't get recognized by Flashtool when USB plugged in with "back" held, a total, real brick, dark and dead and invisible to all software.
The battery was full - it was full when the phone got bricked by installing a kernel for ICS.
helllppp
sharp_fang said:
Same here. The phone doesn't react to "off" button, No LEDs, no display, no sound, won't get recognized by Flashtool when USB plugged in with "back" held, a total, real brick, dark and dead and invisible to all software.
The battery was full - it was full when the phone got bricked by installing a kernel for ICS.
Click to expand...
Click to collapse
I have the same problem please help:crying:
When you put the tick called "preloader" in Flashtools - then the phone is dead... now only jtag method may can help you(in some phone service)
I remember that one morning I found my Xperia Arc S with stock GB 2.3.4 rom like dead although it was fine when I plugged the charger in before I slept. In the morning I couldn't turn it on, removing and replacing battery did nothing. No light when I charged it. It was really looking like it was forever dead. After a few days, in despair, I tried every reset method I could find about Xperia phones, except the one that finally worked:
I holded the back or menu button (I forgot which one) then plugged in the USB cordon to the computer. I got a green or blue light! I learned later that it was Fastboot mode or Flash mode. Then I unplugged the device, and it started like if nothing happened. I only had this problem once again. Since I rooted it and installed a custom rom, I never had this issue again.
If you didn't try this yet, that is worth trying
Bricked Sony Xperia X10 Mini Pro (U20)
Hi, I really need your help.
I have bricked my Xperia x10 Mini Pro (u20)
I had CM7 Custom Mod running on my phone,
I update CWM 2.0 to 5. something and suddenly it stop working.
It hangs at the Sony Ericsson Boot Logo.
It won't enter into Recovery Mode.
I tried the PC Companion Repair, but it won't go past the "press and hold the back Key"
Because my PC won't recognize my Phone. (I had the SEMC USB drivers installed already)
Please help!!! Thank you
nihilon said:
Hi there.
Yesterday, for no apparent reason de device stopped syncing my Gapps data. OEM 2.1 ROM. I did a backup and reset the device to factory defaults. Even if battery went to 100% and the USB cable were connected, the phone did not finished the process and now I have a non turning on mini pro. Mac does not feel it, neither Windoze or Linux with dmesg. PC Companion won´t see it neither. Neither FlashTool. I tried to flash it with the original ftf but the phone do not turn on and of course FlashTool won't see it. Tried pressing home and on/off but nothing. I searched like a dork for "bricked xperia x10 mini pro" but there´s a lot of crowd calling a semi-bricked, bricked. Which is not, because a semi-bricked can be repaired with SEUS or even FlashTool.
I know is a whole different animal, but once I bricked a Nokia and with some trickery the device came to life.
Guys, you`re my only hope. I really like this phone for texting and everything.
Thank you for reading. Best regards.
Click to expand...
Click to collapse
best solution is to find a person who can jtag

[Resolved] [Q] Xperia Ray OTA Brick Problem

My phone bricked after OTA. I checked all tutorials but whenever i try to flash ftf files, flashtool is keeping to say open debugging.
Before trying flashtool i flashed it several times with wotanserver.
Please help me.
Did you try to repair it using PC Companion?
This will do a clean flash with a complete original Image.
Thanks for your help i fixed it with flashtool
USB Connection constantly up and down
Hi guys,
I made an OTA update to my xperia Ray ST18 because the guy that sold me the phone didn't warn me it has been unlocked. Now it's dead!
I'm really desperate.
I tried Sony Update Tool to try to flash the new ROM. It detects the phone and says it has flashed OK. Then I disconnect the cable and try to turn on the phone but it doesn't start.
The only response I get when I try to restart the phone is a short vibration but the phone still doesn't start.
I don't know if it's normal but when I put the phone to charge there's no light turning on. Is it normal?
I'm also trying to flash with Flashtool but the phone now keeps loosing USB connection.
Any tips would be highly appreciated.
Nuno Ferreira said:
Hi guys,
I made an OTA update to my xperia Ray ST18 because the guy that sold me the phone didn't warn me it has been unlocked. Now it's dead!
I'm really desperate.
I tried Sony Update Tool to try to flash the new ROM. It detects the phone and says it has flashed OK. Then I disconnect the cable and try to turn on the phone but it doesn't start.
The only response I get when I try to restart the phone is a short vibration but the phone still doesn't start.
I don't know if it's normal but when I put the phone to charge there's no light turning on. Is it normal?
I'm also trying to flash with Flashtool but the phone now keeps loosing USB connection.
Any tips would be highly appreciated.
Click to expand...
Click to collapse
Hi,
Normaly is Sony Ericsson Update Service (SEUS) the best Way
to repair your Phone.
If the Phone loos USB-Connection, check USB (ADB+SDK) Driver
or install new.
Maybe a other Way is "S1tool" it´s a small and crippled subset of SETOOL2 service tool.
Install it, all USB Driver inside.
Shut down your Virusprogram an startet it.
Press the Restore Button in S1
Bring Phone in Fastboot
(Loudness Button UP and USB Connect, you see blue Light on the Home Button)
Wait arround 5 Second..... Finsh
I had the same Problem about flash on my Ray.
The Phone was dead, only the Vibration works on started.
If i press the Start-Botton again, the Home-Botton-Light flash,
that´s was all.
New flashing with SEUS brought no success
S1 is also a good Tool for easy "unblock Bootloader in 10 Second"
And the CyanogenMod 7.20
(original update-cm-7.2.0-RC1-urushi-signed)
ist the best Firmware for the Ray.
Absolut fast, so overclocking ca do.
My Ray works with 1,6 GHz without Probs.
All what you need find it here:
http://forum.xda-developers.com/showthread.php?t=1444841
FOR THE FUTURE, NO OTA UPDATE IF BOOTLOADER IS OPEN - THE FIRMWARE IS THEN BLOCKED FOR OTA
Greeting Onex1
Don't know if anyone can help me in my situation but I have a major problem arising from an OTA update too, my phone just refuses to read my SIM card. In fact, it doesn't even ask me for my PIN number, it just boots as normal but I have no connection to any network. I've tried using the SIM card in another phone and it works fine, therefore the problem is with the phone itself.
I'd recently had my phone network & bootloader unlocked by wotanserver using the test point method - because of this I thought the DRM keys would be fine (e.g. TrackId & Timescape still worked). However, when I was updating OTA my phone bricked!
So, I searched high and low for a solution and ended up using s1tool to restore the locked bootloader. Then I used flashtool to flash a stock ICS ftf file. It seemed to work (the phone rebooted) but it was then I noticed that the SIM card wasn't being recognised. Also, in the Flashtool log I noticed that a blue line was there saying 'this file is ignored simlock.ta'.
I've tried everything I can think of to fix this.. Hard resets, updating with Sony Update Service but nothing works. There's just so much conflicting info out there that I'm really confused at this stage. I have a perfectly good phone in that everything works bar the SIM and I'd hate to have to buy another one!
Any suggestions anyone or is my phone screwed for good? :/

[Q] Xperia E3 stuck on boot screen with sony logo

I know there are probably lots of threads about this, but I couldn't find one about E3 since it's a relatively new phone, but to point now
So I tried to update my Xperia E3 to it's latest firmware via the Sony pc companion(it was the only option) and during the update ,once it was downloaded it prompted to connect the phone through the USB cable, once done it began installing the update but when it was like at 80-85% it showed an error saying that internet connection isn't available and gave two options to either retry or cancel, now the internet was just working fine, I checked google, Youtube everything and it was working, but every time I hit retry it gave the same option ,so eventually I canceled the update,
Now the phone was switched off so I tried switching it on and it just froze at the sony boot logo screen, restarting with power button+volume up only restarts it to the same situation(stuck at logo screen), I did look up for a solution but couldn't find one that fit,
Of course I did switch it off using the off button at the back of phone(under the back cover), and I know about Sony Update service but that's no longer supported(it required the phone in off state), pc companion can't detect an off phone and when it does it starts phone to boot frozen screen and fails at detect step, another thing I found was a custom tool(possibly just SUS) that could flash a firmware in an off phone but however there is no firmware available for my version, since I live in India, so there's that , any help is appreciated,
A few things:
-The battery was at 91% when update started
-There was no root attempt etc made on phone, it was complete stock
-I did update the firmware once earlier but just from the phone it was a 2 mp update, no pc
-When I started this update there was already a 29 mb something update available without pc, and that's pretty much all, like I said any help is appreciated
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
It worked
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Thanks man, it worked, the phone is good and running again.
Benjoy Ericsson said:
Don't worry buddy, your phone doesn't die yet. Actually, PC Companion (PCC) has repair phone/tablet function.
Open PCC, click Start button in Support Zone, then continue to click Start button under Phone/Tablet Software Update and you will see "Repair your phone/tablet". Just follow its instruction. remember using the hard reset button under the back cover to turn off the device first and don't turn it on.
Anyway, what is your model? d22xx? i can't provide the firmware unless I know exactly the model.
Click to expand...
Click to collapse
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bootloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Cristy0505 said:
Hello, my device is D2212 and I have similar problem.
I've rooted and unlocked bootloader using this method from XDA forum to root Xperia E3. However after unlocking bottloader and root my device my PC and my notebook doesn't recognize my device to transfer data or access data of cellphone. It keeps in charging mode.
Today it was really weird and lagging way too much so I tried to reset to factory setting. After that my device does not start android it keep stuck on blue screen right after display of Xperia and android.
I tried this method you suggested of PC Companion but it does not work since PC does not recognize my device anymore since rooting.
I need help here, please.
O just bought this device last week.
Thanks in advance.
Click to expand...
Click to collapse
Flash the firmware again using flashtool.
adrianocolvero said:
Flash the firmware again using flashtool.
Click to expand...
Click to collapse
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Cristy0505 said:
Hi, thank you for your kind support.
Do you mean which part of this tutorial? http : // forum.xda-developers.com/xperia-e3/general/root-e3-t2964845
First "HOW TO UNLOCK YOUR BOOTLOADER!" or second "NOW HOW TO FLASH THE KERNEL AND APPLY THE ROOT!"?
Best regards!
Click to expand...
Click to collapse
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
adrianocolvero said:
Use this tutorial:
http://forum.xda-developers.com/xperia-z/general/tutorial-how-to-flash-stock-roms-t2240614
With this firmware:
http://forum.xda-developers.com/xperia-e3/general/firmware-18-4-b-2-14-rool-xperia-e3-t2939699
Click to expand...
Click to collapse
Thank you very much, sir!
hai guys i have a xperia e3 dual d2212 i'm not sure whether it's rooted or unlocked bootloader it stucks on logo screen i try to flash it using flash tool but it says
ERROR drivers needed to be installed for connected device
ERROR you can find them in the drivers folder of flashtool
but i searched there there no devices mentioning e3 only e is available
in this condition should i flash or there is any other way please give me a solution
Hello I have a Sony experia e3 and it is giving me a problem. When I'm trying to start my phone it is booting and gets off by itself and again restarts...and this is going on and on. So please can you help me or give me a suggestion about how to fix it.
Please please please help for which I may remain ever greatful to you

How to install Android with LB

Hi guys,
I think I messed up my phone big time. I had problems with turning on wlan, so I tried Rebooting and Factory Reset but without success. Next I wanted to reinstall android via TWRP like I would do it with my PC. Now I have a Phone with an empty internal SD Card, locked bootloader and no idea how to fix it.
The PC Companion or any other program does not recognize my phone.
Is there any way to install Android again with a locked bootloader or can I unlock the bootloader without android?
Hopefully anyone knows a solution and I do not need to buy a new phone.
Thanks in advance!
Flash a FTF using flashtool
yeah but how do i get my phone in flashmode?
Draiman102 said:
yeah but how do i get my phone in flashmode?
Click to expand...
Click to collapse
http://bfy.tw/1ftE
thanks a lot but so far did i get myself before even posting here ...
i cannot enter flashmode via android obviously and via the volume button is not working, the led does not flash and flashtool is not recognizing the phone when i try it
Plug it into a wall charger for 24 hours and then try again.
Also, sone information from your device manager in your pc may help and what scaly you flashed in recovery to get into this situation. Its very difgicult to offer advice on such limited information.
Problem is fixed, i got a new mainboard ...

XZ Premium won't turn on - PLEASE HELP!

hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
I used to be a bit similar to your situation, but its power indicator is not lit. Pressing other buttons did not respond. I also tried to connect it to the computer, but still didn't respond. I had no choice but to send it back to the after-sales service. The response I got was that the power IC was damaged.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
doesnt seem like something that can be fixed on a software level, you need to send it to sony to fix it if youre under warranty.
Nidhal AKA the king said:
hi everybody,
I left my phone charging in the night(it was on) and when i came to take it in the morning (it was off)... i tried to turn it on but it didn't turn on!
(IM USING ORIGINAL SONY CHARGER AND USB THAT CAME WITH IT)
when I plug it in to a charger the LED turns green (that means that the battery is at 90% or above)
i tried power and volume up (hard reset) but it didn't work!
when i connected to my computer it wasn't detected....(tried all USB ports)
Also, i tried to enter Flashmode and Fastboot mode.. and none of them worked!
Xperia companion didn't detect it....
I tried to turn it on several times but it didn't work!
i even tried all buttons combination (power, both volumes ) all together, and nothing worked!
PLEASE HELP ME!!!
please anyone have an idea or any suggestion that might help!
all your suggestions are so much appreciated!
THANK YOU VERY MUCH!
Click to expand...
Click to collapse
Send it to sony service same thing happened for me and they gave me another phone.
Similar, but Sony do not want to know now
Blackghosthm said:
Send it to sony service same thing happened for me and they gave me another phone.
Click to expand...
Click to collapse
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Hammerheadz said:
It's a long story, but bought an XZ from Toby Deals ( never ever use those rip off merchants ).
Decided not to want to turn on just before the year warranty ran out. Red flashing LED whilst charging, white Sony screen comes up, then goes off again, repeats ad infinitum. Obviously tried all the usual volume up/power button resets and this actually responds with the one buzz/three buzz response. Original charger and even a brand new battery - no change.
Didn't want to send back to Singapore, so tried Sony support who advised to send to Sony UK repair center.
I sent it in, came back as 'can't repair due to non UK model'.
Advised Sony on line support again, who promised me it would be looked at if sent in again.
Did that and they sent it back repaired and working ( no hardware ) - reflashed ?? Happy for three days.
Same thing happened after three days / same symptoms as before
Sent in again, sent back as 'non UK model' again. Started to cry
Informed Toby Deals who now don't want to know, as now a few moths past warranty expiry date.
Now I have a bricked expensive phone and have had since January. What a waste of money.
All I want to do, is whatever Sony UK repairers did in their factory.
No detection on PC and Companion either, which I feel is a big problem for any reflashing ideas.
Any ideas anybody please ?
Click to expand...
Click to collapse
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
If you see any led light , try to use pc companion ( if your phone is not unlocked ) and if you have unlocked bootloader try to use xperifix to download the latest software for your phone and then flash it using newflasher ( don't forget to have the Sony USB drivers on your computer ) pls tell us if it works to find another way to fix your smartphone.
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
---------- Post added at 06:34 PM ---------- Previous post was at 06:33 PM ----------
Didgesteve said:
Your phone is still booting, so the boot partition is still ok.
Download newflasher.
Install the Sony ADB drivers, to do this you will need to boot your Windows10 into safe mode and use 'driver signing disabled'
Read up on Xperiafirm, download the latest firmware for your region.
Put a copy of the Newflasher into the firmware download folder.
Unplug your phone from the PC.
Turn your phone off completely Power and Vol up (+) until it vibrates three times.
Run the newflasher and when prompted, plug your phone back in while holding the Volume up (+). Once the process has started you can let go.
Good luck
Click to expand...
Click to collapse
Thanks for the info Didgesteve.
I am running through this now, but the firmware within Xperiafirm is a little light on the F8332 version ( dual sim ).
The single sim F8331 has lots more options including one for UK Virgin Mobile, which could be mine. The only other option for the 8332 is the Central Europe 1 CE1 option, which I don't think it is. Any advice please ? I am trying to find it on the Sony site, as @IgorEisberg states "XZ F8331 and F8332 are on the sony server now"
Hammerheadz said:
The only other option for the 8332 is the Central Europe 1 CE1 option,
Click to expand...
Click to collapse
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Didgesteve said:
It doesn't matter which region you have as long as the model number is the same, it's not locked to any language. The language can be chosen on start up, from a fresh install.
Central Europe 1 CE1 will be just fine.
Click to expand...
Click to collapse
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Hammerheadz said:
Thanks. I did think that, so went ahead anyway.
I think I have a connectivity problem. Nothing is showing in device manager, so cant add the drivers any other way can I?
Newflasher shows 'no USB device with vid:0x0fce pid 0xb00b !'
Click to expand...
Click to collapse
Did you install the drivers in 'safe mode'?
Hi. Yes I did. Still no joy, but I haven't tried since last time. I'll have another go this week, unless you can think of anything else it could be, or that I can try?
my xz premium reboots when I plug in charger. I will sell it and buy samsung ( i dont like it) before it dies completely lol
oh it was water in charging port, now all works perfectly
Didgesteve said:
Did you install the drivers in 'safe mode'?
Click to expand...
Click to collapse
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Hammerheadz said:
Still no joy.
I am using Windows 10 and when I requested recovery reboot, it does give me a safe boot option ( option 5 I think ), but it also gives me a 'disable driver signing' option too and you can't opt for both.
I have actually tried to boot in both modes and the newflasher does the same thing - see attached screenshot
Not sure what more I can do, to get these drivers on. I have also run in developer mode and set USB device discovery to on, to no avail.
If device manager never sees the phone, how will I ever be able to install the drivers.
The newflasher, asks to install Gordongate and it doesn't matter if I select yes or no, it still says no usb device.
I am running newflasher from here :
C:\Xperia firmware\F8332_Customized CE1_1315-4550_41.3.A.2.171_R1E
...........but I have tried to run it from the driver folder too.
I am stuck. If I can send it to you, please PM me !
:fingers-crossed:
Click to expand...
Click to collapse
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Didgesteve said:
Windows10, boot into safe mode, choose 'disable driver signing' in the advanced menu, start the computer and install the Sony drivers. If that doesn't work, answering yes to the first question in Newflasher creates a new drivers zip folder within the Newfalsher folder. Install these drivers, again with driver signing disabled.
When you put the phone into flash mode and plug it in to your PC, what does it say in the device manager?
Click to expand...
Click to collapse
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Hammerheadz said:
Thanks for your reply Didgesteve.
I installed the drivers by installing the sa0115adb.inf successfully, but as the phone is continuously cycling through a 'Sony' white screen and blank screen ( frequency 3secs of each ), device manager does not seem to 'see' anything at all.
I also installed the ggsommc.inf driver, when prompted and answered as a 'ye's for the GordonGate option. It didn't give me a failure message, but also didn't state 'installed successfully' as the sa0115adb one did.
I also tried another generic driver called android_winusb.inf to no avail.
Click to expand...
Click to collapse
Try to use pccompanion sorry if I'm late
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Hammerheadz said:
PC companion is no good, as the device can't been seen by windows or that app. I was wondering what the Sony uk repair centre used the last time they repaired it. Wish they would again !!
Click to expand...
Click to collapse
Not at all it's like newflasher

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