Related
https://www.dropbox.com/s/hghivtnkhejph4r/P1010443.JPG
On top is my Galaxy Note II, and on the bottom is my Galaxy Note 3. Not sure if it's all devices or its just on some including mine. It is adjusted by firmware as other galaxy models have demonstrated in the past, so I think it will probably be adjusted in a firmware update in the future, but I just thought I would share. I had my device on at full brightness with auto adjust screen tones off. Then I took a 15 second exposure on my DSLR to confirm that at least "2", and "1" are indeed crushed, and the pixels representing the block for those numbers emit no light at all.
The mess around the numbers are probably jpeg artifacts.
I got the file from an old Galaxy Note (1) thread:
http://forum.xda-developers.com/showthread.php?t=1559800
Here's a copy of the file. It may look mostly black, but it's not. You would need to look at it in a dark room to see it on maximum brightness.
https://www.dropbox.com/s/4fale5naqlpbwei/gammatest-xda.png
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
Click to expand...
Click to collapse
I know, right?!
I also don't understand how some guys who see a "pointless" thread have the need to take actual time from their supposedly busy lives to bash the threads instead of simply moving on with their lives, understanding that they aren't the standard-setters for what is or isn't important to other people.
Not this again, I remember people bleeting about this in the S2 days, if it does have a small issue, who cares, it's not like your TV where you watch media on it all the while you're at home. Think I can cope with the small issue with occasional film I may watch on it.
Sent from my GT-N5100 using Tapatalk 4
Before everyone freaks out, here's some background. The issue OP's discussing has been around since the first AMOLED display. It's varied in severity on different models of Samsung phones.
Here's a SGS3 vs. N2 comparison done by SuperCurio...
Here's the video with SuperCurio explaining the issue...
Here's OP's N2 vs. N3 comparison...
Compared to other Samsung devices the issue on the N3 is relatively minor. It can also vary from display to display and updates have impacted it before. As OP said, the issue's pretty minor on the N3; at least to compared to some of Samsung's other phones. OP, is the device you're using pre-release or production (retail)?
It is what it is. From what's been shown I'm not concerned. Let's see some more sample's from production phones from different regions before we all freak out.
polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
Click to expand...
Click to collapse
I totally agree with you !
polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
Click to expand...
Click to collapse
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
Thanks for letting us know, Mike. Hope to see more youtube videos from you about the note3.
Dan37tz said:
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
Click to expand...
Click to collapse
Even when you buy a 5000$ laptop, screen bleeding and dead pixels will be there and they are accepted as being an industry standard. The real issue is it doesnt affect in any way how you use or enjoy the device, so why complain. All devices i had, had an XDA thread with hundreds of people that compalined about greens that are too green, or "blobs" for those that had an S3....its ridiculous. Thats how screens are made, they arent perfect
This post brings me back those very unpleasent memories of black clipping which suffered my first Samsung Galaxy Note.(quivering)
polish_pat said:
Even when you buy a 5000$ laptop, screen bleeding and dead pixels will be there and they are accepted as being an industry standard. The real issue is it doesnt affect in any way how you use or enjoy the device, so why complain. All devices i had, had an XDA thread with hundreds of people that compalined about greens that are too green, or "blobs" for those that had an S3....its ridiculous. Thats how screens are made, they arent perfect
Click to expand...
Click to collapse
accepted by you maybe... I'd make them eat the laptop if they didn't give me what was advertised.
and in daily use when are you going to notice this? i had a note 2 for 6 months and didnt have an issue. you guys get too worried and worked up about such little stuff
Dan37tz said:
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
Click to expand...
Click to collapse
I agree. It's more so awareness rather than complaining about it. To be blindsided with issues post purchase would be worse than knowing walking into it
systoxity said:
accepted by you maybe... I'd make them eat the laptop if they didn't give me what was advertised.
Click to expand...
Click to collapse
Its not accepted by me, its an industry standard. Do you know what that means? ISO certification of screen allow 3-5 dead pixels and screen bleeding
Dan37tz said:
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
Click to expand...
Click to collapse
It's not the "what," it's the "how." I'm tired of scintillating thread titles declaring the end of the world as we know it backed up by little evidence or circumstantial opinion as their basis. Your "the N3 lags like the SGS4" thread comes to mind. You started it based on something you saw in an Italian review that turned out to be the opposite of what you posted once it was translated by an Italian XDA member.
I do agree with you though. I want to know what the issues (and there are bound to be issues) with the N3 are. But I'd like some context (when, where, how many, and how often) to go along with them so I can figure out what they'll mean to me. Spoiler alert: if I have to lock myself in a dark room and adjust settings to levels I'd never normally use to replicate a problem then, for me, it's not a problem. Of course YMMV.
This thread's a good example of how to introduce an issue. OP titled the thread "minor" rather than using "OMG!!!" and "THIS IS AWFUL!!!" and posted documentation to support what he found. That leaves it up to the audience to form their own opinions. And whether it's what OP posted or other issues that have been discussed the friggin' phone isn't even in people's hands yet. So disaster could be on the horizon in a number of areas but it's a bit too early to declare "the sky is falling."
Peace out.
Adapt display
I saw an "adapt display" option in this Note 3 video: http://youtu.be/S2Yr7PvgKQw?t=8m52s
Do you think calibrating the screen with it would solve the problem?
vgergo said:
I saw an "adapt display" option in this Note 3 video: http://youtu.be/S2Yr7PvgKQw?t=8m52s
Do you think calibrating the screen with it would solve the problem?
Click to expand...
Click to collapse
adapt display has nothing to do with calibration, just like in the S4, it just changes color saturation
I can't believe u ****s are still buying Samsung phone since u know they have black crush issue.if amoled bothers u so much,why buy Samsung phone.u can go buy HTC of lg.every device have some issues even ur beloved I phones.stop with these stupid threads.if you have to find faults with microscopes then tell everyone to check their phones.only reason I'm posting because of some people want perfect phone keep calling for warranty replacement and when I have real issue with my phone then att gives me hard time replacing it.
mintu123 said:
I can't believe u ****s are still buying Samsung phone since u know they have black crush issue.if amoled bothers u so much,why buy Samsung phone.u can go buy HTC of lg.every device have some issues even ur beloved I phones.stop with these stupid threads.if you have to find faults with microscopes then tell everyone to check their phones.only reason I'm posting because of some people want perfect phone keep calling for warranty replacement and when I have real issue with my phone then at gives me hard time replacing it.
Click to expand...
Click to collapse
would you mind me quoting/linking your post to my signature?
polish_pat said:
Its not accepted by me, its an industry standard. Do you know what that means? ISO certification of screen allow 3-5 dead pixels and screen bleeding
Click to expand...
Click to collapse
Thank god industry standard just means how much they can get away with before enough people feed their laptops back to them. Never take crap laying down. Always complain if you feel like something's not right. How else would things change for the better?
Hi all,
My all time favourite watch was this:
http://www.tokyoflash.com/en/watch_museum/s-mode/oberonss/
People used to stop me in the street to ask how it worked. Trying to work out the time when drunk was impossible but I loved it. Unfortunately, I lost it on holiday last year and the company do not make it any more, so I have purchased a Gear S2 in the hope that somebody out there might be able to create a watchface that replicates what it does?
I am more than happy to pay for this work. If you are able to help, perhaps you could message me to arrange?
Thanks in advance!!
evil_moses said:
Hi all,
My all time favourite watch was this:
http://www.tokyoflash.com/en/watch_museum/s-mode/oberonss/
People used to stop me in the street to ask how it worked. Trying to work out the time when drunk was impossible but I loved it. Unfortunately, I lost it on holiday last year and the company do not make it any more, so I have purchased a Gear S2 in the hope that somebody out there might be able to create a watchface that replicates what it does?
I am more than happy to pay for this work. If you are able to help, perhaps you could message me to arrange?
Thanks in advance!!
Click to expand...
Click to collapse
i looked at this watch and am interested in creating it for the gear s2. my thought is that it would be more intuitive if the time rings progressed as follows:
(example time 3:25)
outer ring = hour, so 3 dots
middle ring = tens of minutes, so 2 dots
inner ring = final minute digit (0-9), so 5 dots
in the video from your link the middle and inner links are reversed, which is a bit confusing. as a previous owner would you agree?
Hi, and thanks for replying. I couldn't agree with you more about the dots being in the wrong order. I got used to it over the years, but to have them follow a natural order would be better. Do you think you can do this?
it is a pretty unusual watch face which i like. i've done several requests that are now in the gear store but this one will really test my skill level. the animation part will be a significant challenge.
i am going to give this a try.
You sir, are my hero
Please advise of anything I can do, testing etc. As stated above, also happy to pay you for your time, as this will make me so happy!!
If animation proves difficult, even just the ability to display the time this way would be incredible.
evil_moses said:
You sir, are my hero
Please advise of anything I can do, testing etc. As stated above, also happy to pay you for your time, as this will make me so happy!!
If animation proves difficult, even just the ability to display the time this way would be incredible.
Click to expand...
Click to collapse
working thru the design phase, i believe the reason that the original oberon watch rings were ordered hour/minutes/ tens of minutes was due to the look for times that ended in 6-9. the middle ring would then be longer than the inner ring. this probably looks better.
for example 10:47
outer ring 10 dots
middle ring 7 dots
inner ring 4 dots
this provides a more symetrical look, but i still think the way i am proposing makes more sense even though it may not be as asthetically pleasing
outer ring 10 dots
middle ring 4 dots
inner ring 7 dots
not as symetrical, but easier to tell time. i am more inclined to this method rather than the original. your thoughts?
That sounds perfect
evil_moses said:
That sounds perfect
Click to expand...
Click to collapse
watch face to display TIME is done. running on my s2 3g now, looks good. takes a bit to get used to reading time in this format. very unconventional.
next will try to get initial animation sequence to work which would really make it look more gooder.
don't think date will work out. i use Gear Watch Designer as the dev tool which is ok but is still beta, so there is no ability to include a function to double press side button and activate DATE like the original watch.
onward...
mr neutron said:
watch face to display TIME is done. running on my s2 3g now, looks good. takes a bit to get used to reading time in this format. very unconventional.
next will try to get initial animation sequence to work which would really make it look more gooder.
don't think date will work out. i use Gear Watch Designer as the dev tool which is ok but is still beta, so there is no ability to include a function to double press side button and activate DATE like the original watch.
onward...
Click to expand...
Click to collapse
To be honest with you, I never really used the date function so this is not a problem for me. if needed I can check phone but I usually know the date
I'm sooooooo looking forward to this!! I don't suppose you've used the middle section to add stuff like battery, steps etc have you as would be cool to include that obvs.
evil_moses said:
To be honest with you, I never really used the date function so this is not a problem for me. if needed I can check phone but I usually know the date
I'm sooooooo looking forward to this!! I don't suppose you've used the middle section to add stuff like battery, steps etc have you as would be cool to include that obvs.
Click to expand...
Click to collapse
i've got 2 easter eggs on the current version. touching just below the 12o'clock position opens S-Voice and just above the 6o'clock position opens Timer (i use these 2 functions routinely; they can be hard coded to open whatever). there isn't a whole lot of real estate on the face so these spots are invisible.
there is enough room in the middle for maybe 2 items so let me know exactly what you want.
mr neutron said:
i've got 2 easter eggs on the current version. touching just below the 12o'clock position opens S-Voice and just above the 6o'clock position opens Timer (i use these 2 functions routinely; they can be hard coded to open whatever). there isn't a whole lot of real estate on the face so these spots are invisible.
there is enough room in the middle for maybe 2 items so let me know exactly what you want.
Click to expand...
Click to collapse
Only really the battery percentage would be useful for me, and also the date in "xx mon" format if possible??
Sorry, also a notification indicator if possible????
ya notifications. GWD doesn't allow that. I and many others have been badgering the Samsung programmers to include notifications in the development tool. maybe in a future revision.
I will add battery and date in the requested format.
Here's the deal. Tomorrow is out so i will submit the binary to samsung for certification on monday. they are fairly backlogged; i have several other submissions in limbo and it's been a week now. it's possible the oberon watchface will be available by the end of the week but don't hold your breath. i'll let you know the name of the watchface once sammy certifies it. the proposed cost will be 2USD. if i can get the initial animation sequence puzzle solved, it will be available as an update in the future (i presume at no charge unless sammy does something odd).
mr neutron said:
ya notifications. GWD doesn't allow that. I and many others have been badgering the Samsung programmers to include notifications in the development tool. maybe in a future revision.
I will add battery and date in the requested format.
Here's the deal. Tomorrow is out so i will submit the binary to samsung for certification on monday. they are fairly backlogged; i have several other submissions in limbo and it's been a week now. it's possible the oberon watchface will be available by the end of the week but don't hold your breath. i'll let you know the name of the watchface once sammy certifies it. the proposed cost will be 2USD. if i can get the initial animation sequence puzzle solved, it will be available as an update in the future (i presume at no charge unless sammy does something odd).
Click to expand...
Click to collapse
I'm also interested in the watch face. Thanks for developing this. I look forward to seeing it.
ok it is ready in the Gear Store. search for...
Uberon
enjoy
mr neutron said:
ok it is ready in the Gear Store. search for...
Uberon
enjoy
Click to expand...
Click to collapse
Wow, how quick is that, thank you so much for this!! Absolutely incredible buddy.
evil_moses said:
Hi all,
My all time favourite watch was this:
http://www.tokyoflash.com/en/watch_museum/s-mode/oberonss/
Click to expand...
Click to collapse
while re-reviewing the video to get a better sense of the design for the next revision a question arose:
are you by any chance the person in the video?
mr neutron said:
while re-reviewing the video to get a better sense of the design for the next revision a question arose:
are you by any chance the person in the video?
Click to expand...
Click to collapse
Nope.
I haven't seen the video so don't know if I'd want to be or not?!
v1.0.2 now available in Gear Store. added % to battery level and day of week.
6:51
updates
1 same size dots, brighter blue.
2 larger dots.
Hey everyone, I'm planning on buying a new phone and I would like to get for the first time one with an AMOLED screen, probably a Galaxy S6/S7. However, I'm pretty worried about the possibility of the screen getting burn-ins over time, as I plan to use the phone for at least 2 years and I can't say much about warranty, as most probably I will get an already used phone.
My main concern is related to static images, especially static UI elements, such as those from chat apps, web browsers or even games which have parts of the screen constantly displaying the same things. I am a moderately active phone user, using it 4-5 hours daily on average.
I plan on taking some basic preventions, like hiding the status bar often and keeping the screen off when not using the phone, but what about the static elements I mentioned above?
I also have a few other related questions:
-The burn-in of a part of the screen does especially occur after one long displaying of a static image or after repeatedly displaying the same image in the same place over time (such as the buttons in a chat app, which is very often used) ?
- Would displaying a kind of screensaver 1-2 times a week, for a few hours, which alternates between colours displayed one at a time on the entire screen, help prevent burn-in?
- What other easy tips could I apply regularly in order to prevent it as much as possible?
This is the only thing that has me considering still getting an LCD phone, as I don't want these preventions to become tiresome. Please, share your answers and personal experiences with me, I really want to make a wise choice. Thanks!
alx790 said:
Hey everyone, I'm planning on buying a new phone and I would like to get for the first time one with an AMOLED screen, probably a Galaxy S6/S7. However, I'm pretty worried about the possibility of the screen getting burn-ins over time, as I plan to use the phone for at least 2 years and I can't say much about warranty, as most probably I will get an already used phone.
My main concern is related to static images, especially static UI elements, such as those from chat apps, web browsers or even games which have parts of the screen constantly displaying the same things. I am a moderately active phone user, using it 4-5 hours daily on average.
I plan on taking some basic preventions, like hiding the status bar often and keeping the screen off when not using the phone, but what about the static elements I mentioned above?
I also have a few other related questions:
-The burn-in of a part of the screen does especially occur after one long displaying of a static image or after repeatedly displaying the same image in the same place over time (such as the buttons in a chat app, which is very often used) ?
- Would displaying a kind of screensaver 1-2 times a week, for a few hours, which alternates between colours displayed one at a time on the entire screen, help prevent burn-in?
- What other easy tips could I apply regularly in order to prevent it as much as possible?
This is the only thing that has me considering still getting an LCD phone, as I don't want these preventions to become tiresome. Please, share your answers and personal experiences with me, I really want to make a wise choice. Thanks!
Click to expand...
Click to collapse
I would post links to pages listing precautionary/preventative measures but I think it would be best if you did what I did. Do a Google search for:
"How to prevent burn in amoled"
It will give you many articles, guides and suggestions to read to learn different ways to reduce burn in.
Sent from my SM-S903VL using Tapatalk
Droidriven said:
I would post links to pages listing precautionary/preventative measures but I think it would be best if you did what I did. Do a Google search for:
"How to prevent burn in amoled"
It will give you many articles, guides and suggestions to read to learn different ways to reduce burn in.
Sent from my SM-S903VL using Tapatalk
Click to expand...
Click to collapse
What have been your experiences with AMOLED so far, have you got any visible burn-ins under regular usage and basic cautionary measures?
alx790 said:
What have been your experiences with AMOLED so far, have you got any visible burn-ins under regular usage and basic cautionary measures?
Click to expand...
Click to collapse
I have an S3 that has a little bit of burn in but it's barely perceivable, it's 3 years old, I didn't use precautionary measures.
None of my other devices have burn in but I haven't used them as much either.
When I said "it would be best for you to do what I did", I meant the Google search, I used those search terms and found a lot of information giving tips to reduce burn in. That's why I suggested you do the same search.
Sent from my SM-S903VL using Tapatalk
Hi there,
I received my phone today. I have been VERY pleased with it for the few hours I was using it, but when I started playing PUBG Mobile I detected something odd, that avoided me to aim properly.
There's a problem with the screen sensitivity, I'm not sure how to define it, but it feels like a dead zone that moves with your finger. The phone will not detect small movements, kind of a precision problem.
I have a video and pictures to demonstrate the issue, comparing the sensibility to my other phone (Galaxy S8):
https://www.youtube.com/watch?v=Vc55o-36uC4&feature=youtu.be
And a picture:
https://imgur.com/a/LIzyV
I'm returning the phone, and I'll buy again if Sony fixes this via software (I hope they will!). I will gladly replace my S8 with this XZ2 Compact if we ignore this problem.
I don't think my particular unit is defective, but let me know if you experience is different just in case. If you have the same, let's try to make some noise and get an official response from Sony.
Edit: tried the big XZ2 in a store (not the compact) and had the same issue, so we can assume most XZ2 and XZ2 compact are impacted. Let's hope it's just software.
Update: I went to a mall and tried the XZ2 non-compact, with identically disappointing results. Sony needs to fix this. Some could say the compact is not a device for gaming because it's small, but the same argument doesn't hold for the bigger brother.
CaraMuuu said:
Update: I went to a mall and tried the XZ2 non-compact, with identically disappointing results. Sony needs to fix this. Some could say the compact is not a device for gaming because it's small, but the same argument doesn't hold for the bigger brother.
Click to expand...
Click to collapse
maybe the display is not so well for the pen you are using. i noticed that the display was even reacting when i had two display protective films on it at the same time.
try to play around with glove mode. maybe this helps.
x10isrooted said:
maybe the display is not so well for the pen you are using. i noticed that the display was even reacting when i had two display protective films on it at the same time.
try to play around with glove mode. maybe this helps.
Click to expand...
Click to collapse
Thanks for the idea, however that's not the issue. I tried disabling and enabling the glove mode. I tried with my finger and with the pen (made the video with the pen because it's easier to see in a video). I tried two models, normal XZ2 and XZ2 Compact, with identical results. Tried while charging and without the charging cable as well.
It's not an obvious issue or easy to perceive, until you are trying to shoot at somebody in the head with a sniper rifle inside a game. It lacks precision. I'm not even sure if this is a deal breaker because probably I won't notice in daily usage, but I play games from time to time...
If you have the device, try it your self, try to draw tiny circles and compare with another device. I tested a few units so while I cannot say that every device out there is affected, I can also say that it's not just a couple of isolated cases.
I also compared to the Galaxy S8 (in the video) and to my friend's XZ1. The XZ1 didn't have the issue either, and I don't believe Sony sourced they touchscreen panels and controllers from a cheaper and worse source. I'm really hopeful this is just software, cause I love the device.
it could be that this time the screen is more sensitive while not so precise like the ones used before.
yes i have noticed the same problem. a small glide or flick to scroll requires a little more effort than my Sammy s9 plus. Not a huge deal but again paying Flagship money the screen shouldnt have such issues.
Can confirm that issue.
Similar to the screen lag i know from the honor 9. But less terrible.
No dealbreaker for me because i rarely game shooter, but noticeable when i tried shadowgun legends.
Have you tried to contact Sony support? I'm a bit frustrated, they told me to apply whatever update there is, perform a factory reset, run the device diagnostics, and if the problem persists, that means it is hardware and I should contact local support to get it repaired or exchanged. They closed my support ticket after giving that response, without waiting for my response.
They obviously didn't understand or care about the issue here. The screen diagnostics test is passed, but the issue is still there.
I don't know what to provide in order to get somebody from Sony support look at the case and evaluate escalating the ticket to whatever team that handles bugs.
Honestly i haven't. Because it seems that i don't have a faulty device as you have the same problem. So there probably will be no real help by support.
Seems also no general sensitivity issue because once you started scrolling it reacts instantly on further scrolls. Only at the beginning there is a short delay.
As already told the same behavior is known with the honor9 but far worse.
For me it's no problem, i almost never play shooter on the Smartphone, that's what a PC (or console) is made for...
Flynnchen82 said:
Honestly i haven't. Because it seems that i don't have a faulty device as you have the same problem.
Click to expand...
Click to collapse
I've seen this issue in 3 devices already, two of them being the big XZ2 and one of them my Compact. Some more users have noticed the same behavior in other regions. I do believe it's a general issue. Maybe not every device is affected, but many seem to be.
Maybe some people don't have a defective phone, but until proven wrong I'd rather think some people do not perceive it care about it (same story as with the jelly in the OP5 here, people kept telling "my phone is fine" because they didn't see it).
Anyway, it is NOT a delay problem as much as it is a precision or dead zone problem. I can keep trying to draw tiny circles across the screen and only a straight line will be detected by the phone. Then I can run the touchscreen diagnostic tool and Sony will say there's no problem with my device, because this to only checks for fixed dead zones.
I understand some older phone that costs half the price might have some issue that resembles this one, but support could try to submit this to their Dev team and let us know if they acknowledge it as an issue or not. I mean, that's a very standard support procedure in the industry. In every IT support.
Off topic: not trying to argue here, but I never understood the argument of "I don't do X on my phone, because that's what Y are made for". You can apply it to everything a phone does, each function can be replaced by a standalone GPS, camera, Music player, game console, etc. I understand the personal preference or not doing certain things on a phone because of screen size or whatever, but when you spend 600usd + on a phone, it should be good at everything is capable of doing. Nobody would imagine an iPhone X user saying "The camera is crap but I don't care because that's with my Nikon is for. Audio is ****, but that's why you buy a Walkman. The GPS is not good, but that's why Tomtom exists"
CaraMuuu said:
but support could try to submit this to their Dev team and let us know if they acknowledge it as an issue or not. I mean, that's a very standard support procedure in the industry. In every IT support.
Off topic: not trying to argue here, but I never understood the argument of "I don't do X on my phone, because that's what Y are made for".
Click to expand...
Click to collapse
Yes one should be able to expect support like that. In reality i gave up hope to ever find a good support, no matter what brand or product. Only ones i made good experience are small companies here in germany who sell rare high end products (speaking about vaping in particular).
But what i did was writing this problem to a bigger hardware/software site which also made a review and did not mention it. But i am still waiting for their comment.
Sure you are right about the second point. That was just the explanation why i personally don't care about. Doesn't mean i would think it's good as it is or that no one should game with his Smartphone. Just my personal point of view. And i play shooter etc. only on PC (or for performance testing on the Smartphone).
Sorry to hear that! That's actually sad, because I work in support
I'm having the same problem with PUBG. I'm not experiencing it anywhere else on the phone but again other than shooters like PUBG where else would you see it. I really hope this gets fixed.
Well, my experience is worse. Leaving aside the serious lagginess of the phone (by comparison to which my Xc and XZ1c are extremely fluid), it seems to miss my every 5th or 6th press/command. All over the screen. And it's particularly annoying because, otherwise, and except for the lacking audio jack, it's well nigh perfect for my tastes.
Updated twice (now on April security) and hard reset once. No difference.
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Don't know if it's the OP but the issue with the screen was already posted on sony support forum. Still I wouldnt call it sensitivity issue because when tipping the screen reacts fast. There is just a small delay for small movements on the screen, it starts to move after a certain way and not instantly.
Meanwhile i really hope they can fix it because i start caring. Not because of gaming, but i noticed how much trouble you get in certain situations (e.g. selecting text or adjusting a slider to a certain value like screen color adjustment...). Otherwise this perfect phone has a negative that might let me not keep it.
Flynnchen82 said:
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Click to expand...
Click to collapse
Yes, it's laggy, as in 'non-fluid'. Scrolling through menus, transitions etc. Not unusably laggy, just visibly and uncomfortably so. But the bigger problem is the missed sixth-or-so press.
landsome said:
Yes, it's laggy, as in 'non-fluid'. Scrolling through menus, transitions etc. Not unusably laggy, just visibly and uncomfortably so. But the bigger problem is the missed sixth-or-so press.
Click to expand...
Click to collapse
Well i can't confirm any of these problems. Smooth as it could be and so far no missed tipps. Would be perfect if the screen would not have that swipe delay that obviously every device has.
Flynnchen82 said:
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Don't know if it's the OP but the issue with the screen was already posted on sony support forum. Still I wouldnt call it sensitivity issue because when tipping the screen reacts fast. There is just a small delay for small movements on the screen, it starts to move after a certain way and not instantly.
Meanwhile i really hope they can fix it because i start caring. Not because of gaming, but i noticed how much trouble you get in certain situations (e.g. selecting text or adjusting a slider to a certain value like screen color adjustment...). Otherwise this perfect phone has a negative that might let me not keep it.
Click to expand...
Click to collapse
True thing, the phone should be lightning fast! I was for me during the time I had it. Pixel-level smoothness.
Going back to the problem, I wouldn't call it delay for the following reason: for me a delay means that I touch the screen, and the screen reacts later than it should. So if you watch the video, I'm trying to draw circles and the problem is not that they appear late, it's that they are an almost straight line instead. I think the appropriate word would be low precision when tracking fine touches.
By the way, the experience with support is getting very frustrating, they want me to send back my phone. There's no option to submit a potential software bug for review, if the helpdesk guy doesn't have the issue listed anywhere in their database, you will be asked to send the phone physically to a repair center, no matter the nature of the problem (basically they won't care). I'm still confident that this is a driver problem, Sony fixed touchscreen issues a few years back (in the Z5 Compact I believe) with a software update.
CaraMuuu said:
True thing, the phone should be lightning fast! I was for me during the time I had it. Pixel-level smoothness.
Going back to the problem, I wouldn't call it delay for the following reason: for me a delay means that I touch the screen, and the screen reacts later than it should. So if you watch the video, I'm trying to draw circles and the problem is not that they appear late, it's that they are an almost straight line instead. I think the appropriate word would be low precision when tracking fine touches.
By the way, the experience with support is getting very frustrating, they want me to send back my phone. There's no option to submit a potential software bug for review, if the helpdesk guy doesn't have the issue listed anywhere in their database, you will be asked to send the phone physically to a repair center, no matter the nature of the problem (basically they won't care). I'm still confident that this is a driver problem, Sony fixed touchscreen issues a few years back (in the Z5 Compact I believe) with a software update.
Click to expand...
Click to collapse
After being a bit rude to them (not proud about it, I apologized already), finally got the following response from support:
We are sorry to hear you are unsatisfied with our communication regarding the touch performance of your Xperia XZ2, we hope to atone for that shortly.
We have already internally raised this issue to the specialised team, using the threads and pictures on the forum you have supplied and from other users too.
We recommend sending the device to repair to make sure that the device has no manufacturing hardware faults, and to ensure that the software repair was done correctly before escalating the issue even further. And if there's a chance that one of our customers can have a more pleasant experience with the device if it turns out to be something we can fix, we always like to go with that solution.
However, please be assured that the issue has already been raised internally, and our team is working on making sure you have the best user experience as soon as possible.
Tanks for keeping us up to date.
And what will you do?
The thing is i dont believe its a hardware fault (defect). Either they can patch it or not. In the last case i would send my device back, but i have only one week left -.-
It seems that a large number of 3 XLs have shipped with some sort of "burn in" in the status bar area. There was a relatively active thread recently where some people, including myself, reported this.
Today I found a video that works really well for demonstrating the issue.
For those that can watch it and report their findings, here's the link (go to 3:44):
https://youtu.be/xHRDQHAy5dY
Go to minute 3:44 to see a grayish loading screen. I recommend viewing the phone in a dark or slightly dim room at 50 - 55% brightness. Make sure you are using fullscreen as well.
I'm including a photo of mine so you guys can get an idea of what the problem is.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Sent from my Pixel 3 XL using XDA-Developers Legacy app
So what can be done?
It's easier to see with attached images. Cause is likely bc you use nacho notch, which never uses the status bar pixels, thus making them the brightest. Or, normal usage, where most apps use darker shades of the header bar. It's on my phone too. It's the nature of OLED technology. I own an OLED TV, and it exhibits image retention. It also has a feature to refresh the panel to remove burn in and retention.
That said, the conditions used to find the issue are dim and solid color. If you are constantly in full screen looking at single color images with a dim screen, I'd suggest returning and getting a different phone (probably an LCD screen). Bc all OLED panels can do it. Not all do, but it's made of organic material. If you stare at the sun, it "burns in" your eye and you see a spot until you go blind or your eye refreshes.
Conversely, if you own a newer LED TV with a backlighting that is on the cheaper end, you'll definitely have dirty screen effect (DSE) which is essentially the same effect but due to poor manufacturing. It's noticable in panning shots and, you guessed it, solid color screens. My Samsung TV from 3 years ago is the worst. Big chunky darker bars running through the screen. That drove me more crazy bc you can't fix it. It's due to the **** manufacturing.
Google could fix this by using whatever they did with the nav bar. Notice there's no burn in down there. I personally wouldn't be worried. It's noticable once in a while for average users. Not the end of the world, unless you're like me and have OCD and it'll drive you up the wall. Then you should take the prescription I'm on, bc nothing really bothers me anymore.
tldr; cause different brightness used on status bar. Fix, new phone, Google, or LCD screen.
I did the full immersive via adb shell and settings put global policy_control immersive.full so that both are hidden unless I pull down or swipe up to view the status bar or nav bar. This way they are not on the screen constantly. I did this with my Pixel 2 XL and after a year of 80% brightness and 7hrs of SOT daily, the burn in was very faint.
I hope the burn in is minimized via this method on my P3XL as well but if not, is what it is.
southernstyle said:
It's easier to see with attached images. Cause is likely bc you use nacho notch, which never uses the status bar pixels, thus making them the brightest. Or, normal usage, where most apps use darker shades of the header bar. It's on my phone too. It's the nature of OLED technology. I own an OLED TV, and it exhibits image retention. It also has a feature to refresh the panel to remove burn in and retention.
That said, the conditions used to find the issue are dim and solid color. If you are constantly in full screen looking at single color images with a dim screen, I'd suggest returning and getting a different phone (probably an LCD screen). Bc all OLED panels can do it. Not all do, but it's made of organic material. If you stare at the sun, it "burns in" your eye and you see a spot until you go blind or your eye refreshes.
Conversely, if you own a newer LED TV with a backlighting that is on the cheaper end, you'll definitely have dirty screen effect (DSE) which is essentially the same effect but due to poor manufacturing. It's noticable in panning shots and, you guessed it, solid color screens. My Samsung TV from 3 years ago is the worst. Big chunky darker bars running through the screen. That drove me more crazy bc you can't fix it. It's due to the **** manufacturing.
Google could fix this by using whatever they did with the nav bar. Notice there's no burn in down there. I personally wouldn't be worried. It's noticable once in a while for average users. Not the end of the world, unless you're like me and have OCD and it'll drive you up the wall. Then you should take the prescription I'm on, bc nothing really bothers me anymore.
tldr; cause different brightness used on status bar. Fix, new phone, Google, or LCD screen.
Click to expand...
Click to collapse
I don't use nacho notch (don't even know what it does), don't hide the notch either, and am aware that this is the nature of OLEDs which is why I hate them.
BUT.
The phone was like this STRAIGHT OUT OF THE BOX. A friend of mine also recently got a 3 XL... And guess what? His was also "burnt in" as soon as he turned it on.
I do use navbar apps to prevent uneven burn in on screen and that's how I've done it with my previous OLED phones.
I went ahead and requested an RMA but the sample size of 3 XLs that I've seen with this bar burn in is very high (as in, all 3 XLs have it to some extent, straight out of the box), so I'm not optimistic about the outcome.
Again, it's expected that OLEDs will wear down over time. Perhaps in a year some effects of burn in will be more noticeable, but the phones are SHIPPING LIKE THIS. That's a big problem. Is it burn in? Are they using a different panel piece for the notch area? Did someone goof up during testing and left a batch of phones with their screens on for too long? Who knows.
Sent from my Pixel 3 XL using XDA-Developers Legacy app
gaw316 said:
So what can be done?
Click to expand...
Click to collapse
Nothing. Try an RMA and hope you get a device without burn in. All the 3 XLs have this burn in to an extent. Something went wrong at the factory, is my best guess.
Sent from my Pixel 3 XL using XDA-Developers Legacy app
Nospine said:
It seems that a large number of 3 XLs have shipped with some sort of "burn in" in the status bar area. There was a relatively active thread recently where some people, including myself, reported this.
Click to expand...
Click to collapse
What do you consider a "large number of 3 XLs"? Can you point to any other documentation of this other that the two threads you are highly active in? It seems like you enjoy your iPhone X a lot more so I'm not quite sure why you need to come here and bash another device consistently. I mean if you're not happy with a device then return it and keep the one you are happy with. Image retention has been around for a long time, either live with it or not.
bobby janow said:
What do you consider a "large number of 3 XLs"? Can you point to any other documentation of this other that the two threads you are highly active in? It seems like you enjoy your iPhone X a lot more so I'm not quite sure why you need to come here and bash another device consistently. I mean if you're not happy with a device then return it and keep the one you are happy with. Image retention has been around for a long time, either live with it or not.
Click to expand...
Click to collapse
Wow, just wow.
Why so defensive? Do you feel threatened? You're even assuming that I'm bashing this phone; are you really that scared of people saying negative things about your precious new phone? I'm just here to do research.
Don't know where you got that I use an iPhone X, unless you misread one of posts... I have access to one, not that it is my personal device. Anyway, to put you at ease, I've been an Android user for a long time now. Started with an Xperia Play then jumped to Nexus and later Pixels 1 - 3. I like this phone, and I am relatively happy with it, but I'm not okay with receiving a phone with burn in straight from the factory.
I'll provide some sources for you, albeit, they're not official documentation. Just user reports:
https://www.reddit.com/r/GooglePixel/comments/9oc4ka/the_pixel_3_xl_at_least_the_unit_i_have_has/
https://www.reddit.com/r/GooglePixel/comments/9qvxdd/status_bar_burn_in_out_of_the_box/
https://www.reddit.com/r/GooglePixel/comments/9r82zi/anyone_without_a_status_bar_burn_in_on_their/
If you would, read through those.
You will see that people claim that the status bar actually has a slight tint to differentiate it form the rest of the screen and that's true, but the OPs in those are claiming that it's always visible even in fullscreen mode when watching a video or viewing a photo.
I've also personally seen demo units and a friend's unit that has it, as well as my own personal device of course. Also consider the people from the previous threads here.
Again, this is not image retention or burn in from personal use, I jus don't know what to call it. Phones are shipping with this already on them. I'm trying to gather information to understand what it could be, and see what my odds of getting a phone without this are (or if I should even bother with RMAs).
Sent from my Pixel 3 XL using XDA-Developers Legacy app
Nospine said:
Wow, just wow.
Why so defensive? Do you feel threatened? You're even assuming that I'm bashing this phone; are you really that scared of people saying negative things about your precious new phone? I'm just here to do research.
Click to expand...
Click to collapse
Lol, threatened? About a phone? I feel threatened by some jackass tailgating me on the GSP at 75 mph but not by an internet post about a device. So we can dispense with the silliness, ok?
I did read those posts before I replied to you before. It seems like there is not a huge amount of support for your position although there is some. This has been going on for years now (supposed burn-in) and for some reason Google seems to get the brunt of the criticisms by anonymous users on forums. Personally, if I couldn't live with the device then I'd return it and move on. I don't find it helpful to just rant and complain when there are other alternatives.
What I meant by documentation on burn-in was independent, verified research by a reputable company or entity. Not a bunch of yahoos on Reddit. I find that disingenuous at best and more than likely people with nothing else to do. Bottom line, you don't like the phone then return it and buy an iPhone XS, which btw is absolutely gorgeous. I was on the fence for a bit but decided to give the 3 another shot this time around.
Ignore this post
bobby janow said:
Lol, threatened? About a phone? I feel threatened by some jackass tailgating me on the GSP at 75 mph but not by an internet post about a device. So we can dispense with the silliness, ok?
I did read those posts before I replied to you before. It seems like there is not a huge amount of support for your position although there is some. This has been going on for years now (supposed burn-in) and for some reason Google seems to get the brunt of the criticisms by anonymous users on forums. Personally, if I couldn't live with the device then I'd return it and move on. I don't find it helpful to just rant and complain when there are other alternatives.
What I meant by documentation on burn-in was independent, verified research by a reputable company or entity. Not a bunch of yahoos on Reddit. I find that disingenuous at best and more than likely people with nothing else to do. Bottom line, you don't like the phone then return it and buy an iPhone XS, which btw is absolutely gorgeous. I was on the fence for a bit but decided to give the 3 another shot this time around.
Click to expand...
Click to collapse
You are affected by my posts after all. Your claims are heavily biased in favor of Google. Why? Otherwise you wouldn't be complaining about "Google getting the brunt of the criticisms by anonymous users on forums." You care about Google. It stings seeing this, therefore your response is to attack me, as you did with your first post.
Again, I'm not here to fight. After all, it wasn't me who came to this thread with an aggressive tone. If you're not going to help, then please go defend Google somewhere else.
If you plan to contribute then I'd appreciate it if you at least said whether you have burn-in or not. Either way, it would be helpful to know.
As for the sources, I did mention they were not official documentation, it's the best we have so far. The closest to "official" is that one post by a supposed journalist that mentioned the situation with his pre-release unit. Sadly, there isn't more than that, considering the visibility of the "burn-in" is dependent on many factors.
Also, I've been calling it "burn-in" but I'm sure it's another issue altogether with the panel they used. If it were actual burn-in we'd be seeing the status bar icons on there as well.
Ah, and I wish I had more phone choices but I use Project Fi, so I'm stuck with their small selection of phones. The Pixel line has been good to me so far, so I've stayed with these phones and Fi, but I can't deny that I would take an LCD phone (I know they have an LCD LG, but no LG for me) over an OLED any day of the week.
Sent from my Pixel 3 XL using XDA-Developers Legacy app
Nospine said:
You are affected by my posts after all. Your claims are heavily biased in favor of Google. Why? Otherwise you wouldn't be complaining about "Google getting the brunt of the criticisms by anonymous users on forums." You care about Google. It stings seeing this, therefore your response is to attack me, as you did with your first post.
Again, I'm not here to fight. After all, it wasn't me who came to this thread with an aggressive tone. If you're not going to help, then please go defend Google somewhere else.
If you plan to contribute then I'd appreciate it if you at least said whether you have burn-in or not. Either way, it would be helpful to know.
As for the sources, I did mention they were not official documentation, it's the best we have so far. The closest to "official" is that one post by a supposed journalist that mentioned the situation with his pre-release unit. Sadly, there isn't more than that, considering the visibility of the "burn-in" is dependent on many factors.
Also, I've been calling it "burn-in" but I'm sure it's another issue altogether with the panel they used. If it were actual burn-in we'd be seeing the status bar icons on there as well.
Ah, and I wish I had more phone choices but I use Project Fi, so I'm stuck with their small selection of phones. The Pixel line has been good to me so far, so I've stayed with these phones and Fi, but I can't deny that I would take an LCD phone (I know they have an LCD LG, but no LG for me) over an OLED any day of the week.
Sent from my Pixel 3 XL using XDA-Developers Legacy app
Click to expand...
Click to collapse
Anyway, that's that for me. I ain't looking for a fight. Never wanted to make Google look bad. Just trying to understand a situation that that I've seen on multiple 3 XLs
Sent from my Pixel 3 XL using XDA-Developers Legacy app
Nospine said:
You are affected by my posts after all. Your claims are heavily biased in favor of Google. Why? Otherwise you wouldn't be complaining about "Google getting the brunt of the criticisms by anonymous users on forums." You care about Google. It stings seeing this, therefore your response is to attack me, as you did with your first post.
Click to expand...
Click to collapse
I'm responding to your posts, that's it. Don't flatter yourself in importance. Nothing you say "stings" nor do I care what you do. I'm just correcting your inaccuracies and innuendos. I'm actually biased in terms of Apple since I own their stock but unfortunately I don't own Google. Apple stock got creamed on Friday but hopefully it will come back. Good luck on your RMA, you'll eventually get something you can live with.
Honestly I really doubt it's actual burn in or "differential aging" because I saw it on the white boot screen and this is on phone that I just got as well a few days ago. I don't hide the notch or use nacho notch and rarely have any apps that don't color the entire status bar. Seems for whatever reason the top of the display is always a shade darker than the rest. Google doing Google things?
zetsumeikuro said:
Honestly I really doubt it's actual burn in or "differential aging" because I saw it on the white boot screen and this is on phone that I just got as well a few days ago. I don't hide the notch or use nacho notch and rarely have any apps that don't color the entire status bar. Seems for whatever reason the top of the display is always a shade darker than the rest. Google doing Google things?
Click to expand...
Click to collapse
Exactly! It's visible during the boot screen, but it just can't be burn-in since it's seen on newly opened phones... I just don't know what to call this. It might just be that the top is calibrated differently for some odd reason, somehow. I wish I knew for sure.
Sent from my Pixel 3 XL using XDA-Developers Legacy app
Nospine said:
Exactly! It's visible during the boot screen, but it just can't be burn-in since it's seen on newly opened phones... I just don't know what to call this. It might just be that the top is calibrated differently for some odd reason, somehow. I wish I knew for sure.
Sent from my Pixel 3 XL using XDA-Developers Legacy app
Click to expand...
Click to collapse
May be different screen piece ? in the manufacturing process.
just my idea.
(big regtangle one and two /or one notch piece)
ps000000 said:
May be different screen piece ? in the manufacturing process.
just my idea.
(big regtangle one and two /or one notch piece)
Click to expand...
Click to collapse
That's a possibility. I've seen someone suggest that before, as well.
Sent from my Pixel 3 XL using XDA-Developers Legacy app
Nospine said:
Exactly! It's visible during the boot screen, but it just can't be burn-in since it's seen on newly opened phones... I just don't know what to call this. It might just be that the top is calibrated differently for some odd reason, somehow. I wish I knew for sure.
Sent from my Pixel 3 XL using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yeah man it's a head scratcher. But if it's truly as the other poster is saying and they're separate panels then you'd be able to see it under the glass. Plus the Ifixit teardown they take the display out and it just looks like 1 big panel. https://www.ebay.com/itm/For-Google...d77ec31b9:m:m1d1CS5DqB0JZHN94mXt2Vg:rk:2:pf:0 show's a replacement panel and screen and it looks like it's one.
+1, I thought I was going crazy but my 3 XL came like this too. I pre-ordered minutes after the link went live
qtpa2tnh said:
+1, I thought I was going crazy but my 3 XL came like this too. I pre-ordered minutes after the link went live
Click to expand...
Click to collapse
I'll be receiving a replacement in a week or so. They did mention that they don't have any phones at the moment so it may be delayed, but hey, that might mean that I'll be getting a phone from a new batch, and we'll know whether this issue is unique to the first run of 3 XLs or not.
Sent from my Pixel 3 XL using XDA-Developers Legacy app