Hey,
for about a month I've been having problems with calls going directly to the voicemail and not reaching me. I use 4g cause 3g has very bad connection where I live.
Now I am almost 100% sure there was a VoLTE option that I could check/uncheck in the mobile network options, but it seems it has disappeared.
Is there a way to disable VoLTE? Cause I read my problem comes from having it enabled, but now that the option is gone, I can't disable.
Phone is European version, I didn't flash anything or so, 100% stock
L09 B394
Anyone, please?
You sure it isn't in settings > more > mobile network?
thinhster said:
You sure it isn't in settings > more > mobile network?
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Thanks for your answer.
Unfortunately yes, check the attached screenshot please. I checked every option there. I must get rid off this VOLTE somehow, it's making big problems for me.
darisito said:
Thanks for your answer.
Unfortunately yes, check the attached screenshot please. I checked every option there. I must get rid off this VOLTE somehow, it's making big problems for me.
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what's your access point name? have you chosen it to correct carrier? have you recently change carriers, if so that may the the problem not supporting the correct LTE bands for that carrier.
thinhster said:
what's your access point name? have you chosen it to correct carrier? have you recently change carriers, if so that may the the problem not supporting the correct LTE bands for that carrier.
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Click to collapse
The APN I can only choose one, which is the correct one.
The carrier, there might be something about this. Recently my service provider merged with another, but I can only use one it seems. See the picture attached. Also thanks again .
Edit: When I searched for a carrier manually the first time, there was no 4G E-Plus. There was only 3g. Does this tell us something?
I use FRD-AL10,..Does it support VolTE?
Related
Hi. I bought One S in USA (T-mobile version, unblocked) and bring to Europe (Slovakia). Call and SMS works well but data network does not work. Could be the reason the phone is 4g and there is only 3g network in Slovakia? Is there any trick how to solve this? Thank you guys.
Are you sure your One S supports 4G (LTE) ? Never heard that yet. There are countries in which the 3G (UMTS/HSPA) standard is defined as 4G. very confusing...
Maybe you have to set up the APN preferences. You need the right settings for your carrier.
Thanks. I tried this, no change. I see Disconnected on "Mobile network" settings.
firefexx said:
Are you sure your One S supports 4G (LTE) ? Never heard that yet. There are countries in which the 3G (UMTS/HSPA) standard is defined as 4G. very confusing...
Maybe you have to set up the APN preferences. You need the right settings for your carrier.
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_mali_ said:
Thanks. I tried this, no change. I see Disconnected on "Mobile network" settings.
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I also had this problem, click on names access points and click on your carrier then it should find your carrier and data connection.
Tapatalk/Swiftkey
Could you be more specific please? Thanks.
CarstenDutch said:
I also had this problem, click on names access points and click on your carrier then it should find your carrier and data connection.
Tapatalk/Swiftkey
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Click to collapse
_mali_ said:
Could you be more specific please? Thanks.
Click to expand...
Click to collapse
Options>Mobile Network>Access Points and then click on the carrier you have.
When I did that my data connection started working. Even when It already had the carrier automatically listed.
English is not my native language sorry.
Tapatalk/Swiftkey
I had to create new APN here, nothing was listed automatically .
CarstenDutch said:
Options>Mobile Network>Access Points and then click on the carrier you have.
When I did that my data connection started working. Even when It already had the carrier automatically listed.
English is not my native language sorry.
Tapatalk/Swiftkey
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Click to collapse
Problem solved. APN settings were wrong.
I don't know when this started. I can no longer use data while a voice call is in-progress. :-\ I'm currently running CleanRom 6.5, but haven't seen this as an issue in those forums (though it's been a while since I've perused them). I'm on AT&T, by the way.
How can I go about troubleshooting this? I don't even know where to start, and googling "at&t voice and data problems" is unfortunately too vague to turn up anything which actually pertains to my problem.
Is it while you're on LTE? I remember reading a long time ago that LTE on this device (maybe others too) switches off when a voice call is made/received. So if you're set to be on LTE only, that could be the cause perhaps?
Sent from my Evita
timmaaa said:
So if you're set to be on LTE only, that could be the cause perhaps?
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Is there an option for LTE only, or some way to do that? If so, I was not aware.
But I think your point is valid. It may be a switching problem, trying the other Network mode options might help.
Or there may just be a switching issue on the network side, that you can't do anything about (except report it to your carrier).
There sure is, if you enter the phone information menu through dialer (*#*#4636#*#*).
Sent from my Evita
Sent from my Evita
timmaaa said:
There sure is, if you enter the phone information menu through dialer (*#*#4636#*#*).
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Click to collapse
Ah, I figured it was via the "secret" dialer code.
Seems like a poor option to pick (LTE only), since LTE is not present in so many locations.
Yeah I highly doubt that option would be used very much, but it is a possible cause for this problem.
Sent from my Evita
redpoint73 said:
Is there an option for LTE only, or some way to do that? If so, I was not aware.
But I think your point is valid. It may be a switching problem, trying the other Network mode options might help.
Or there may just be a switching issue on the network side, that you can't do anything about (except report it to your carrier).
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Click to collapse
timmaaa said:
There sure is, if you enter the phone information menu through dialer (*#*#4636#*#*).
Sent from my Evita
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Click to collapse
Thanks for the suggestions. I opened the testing window via my dialer, and the selected option is "GSM/WCDMA/LTE auto". So SEEMS like it should automatically get on something other than LTE. Weird.
Thanks again!
You can select LTE only within apn settings. Bearer type I think it's called or something. It's at the bottom. Doing so causes my network to stop working even in areas where I get LTE.
Sent from my HTC One X using xda app-developers app
Try removing your Sim card, cleaning it with an eraser and resetting it.
99% of the time any data issues are dirty or jostled Sim cards. (Also make sure data is enabled in settings)
Sent from my HTC One X using xda premium
He has data. It just cuts out while on a call. I think we sorted it out anyway.
Sent from my Evita
loneBoat said:
Thanks for the suggestions. I opened the testing window via my dialer, and the selected option is "GSM/WCDMA/LTE auto". So SEEMS like it should automatically get on something other than LTE. Weird.
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Click to collapse
The switching does not always happen correctly, its a known issue on AT&T's network on this and other devices (although I haven't seen your specific problem before, with data and voice not working simultaneously).
You can also specify some network types in Settings>Mobile network>Network mode (without the dialer code) on CleanROM (its locked out on stock the AT&T ROM). Try to force WCDMA and see if that helps.
I recently installed SuperMAN ROM on my SM-G930F and I can still make calls, receive them, and also receive texts but I can'tsend them. I have tried alt. Messaging apps but none work, I don'twant to enable Premium SMS because my phone bill was $400 more than normal. Please help. Thanks in advance.
Spooky11 said:
I recently installed SuperMAN ROM on my SM-G930F and I can still make calls, receive them, and also receive texts but I can'tsend them. I have tried alt. Messaging apps but none work, I don'twant to enable Premium SMS because my phone bill was $400 more than normal. Please help. Thanks in advance.
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Hi
Did you upgrade the bootloader and modem as they recommend?
Also check your APN and see if they are correct , check with your carrier they will provide the information , in most cases if you delete them and re start the phone the carrier will send the information automatically
MAX 404 said:
Hi
Did you upgrade the bootloader and modem as they recommend?
Also check your APN and see if they are correct , check with your carrier they will provide the information , in most cases if you delete them and re start the phone the carrier will send the information automatically
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Click to collapse
Yes I did update, my apn is correct I believe, but if I were to do that does it mwan I would have to contact them or would they automatically detect it?
Spooky11 said:
Yes I did update, my apn is correct I believe, but if I were to do that does it mwan I would have to contact them or would they automatically detect it?
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Hi
not sure what you mean , normally your carrier will send that information automatically , if you place a new sim the sim´s carrier will send that information.
Go settings / mobile networks / Access Points Names there you you can see what you have ask your carrier for the correct information and review them or just reset them and reboot , here is resend automatically and configure by itself
What network mode you have selected?
MAX 404 said:
Hi
not sure what you mean , normally your carrier will send that information automatically , if you place a new sim the sim´s carrier will send that information.
Go settings / mobile networks / Access Points Names there you you can see what you have ask your carrier for the correct information and review them or just reset them and reboot , here is resend automatically and configure by itself
What network mode you have selected?
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On a plan and only have 1 sim, I have LTE/4G only selected. I use Telstra internet as it was set by default. (Telstra.wap)
Spooky11 said:
On a plan and only have 1 sim, I have LTE/4G only selected. I use Telstra internet as it was set by default. (Telstra.wap)
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If i am not mistaken the SMS service uses the GSM (2G) band , try and enable that band to see if it works
MAX 404 said:
If i am not mistaken the SMS service uses the GSM (2G) band , try and enable that band to see if it works
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Ok thankz
With stock firmware, I can receive SMS sent via email. I have tried a few S7 flat custom ROMS and all prevent me from receiving SMS sent by email.
This seems to be the case also when I was still using S6. So what is it with custom ROMS that prevents receiving SMS via email?
Thanks
m3tatr0n84 said:
With stock firmware, I can receive SMS sent via email. I have tried a few S7 flat custom ROMS and all prevent me from receiving SMS sent by email.
This seems to be the case also when I was still using S6. So what is it with custom ROMS that prevents receiving SMS via email?
Thanks
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did you ever figure out what the issue was not receiving texts?
juicer52 said:
did you ever figure out what the issue was not receiving texts?
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I never did. I just eventually found a custom ROM that did not have that issue. Forgot which one.
I am now on S8 snap dragon. If you still using S7 exynos, you might want to try Black Diamond by @Kill-Switch.
m3tatr0n84 said:
I never did. I just eventually found a custom ROM that did not have that issue. Forgot which one.
I am now on S8 snap dragon. If you still using S7 exynos, you might want to try Black Diamond by @Kill-Switch.
Click to expand...
Click to collapse
id be willing to wager that it was the APN. Many custom ROMs build in the APNs to make their ROM foolproof. Dollars to doughnuts its the APN
Is there a way to override the rom's apn? Tello (Sprint MVNO) automatically configures the network settings and doesn't allow to adjust and when I used a RedPocket GSMA (ATT MVNO) sim card, I was able to insert their apn info but still was not able to receive sms text messages.
As a workaround, I am using my Google Voice number forwarded to the phone and all texts are received as long as I have wifi or data connection. Not perfect but it's better than nothing.
BTW, I am working on an LG X Charge SP320 but posted here because of a google search and relevance to the issue in general.
Thanks for the insights and any suggestions.
is there anyone with HTC u12+ on tmobile Us Verizone and Att with working wifi calling and volte who could share their default.xml file from system/customize/Acc and map_mns.xml system/customize and also all xml files from system/customize/mns trying to make wifi calling and volte on any htc u12+ or htc u11+
link to my thread
https://forum.xda-developers.com/u12-plus/how-to/wi-fi-calling-volte-t3867267
thanks for any help
The HTC u12+ for Verizon only has LTE capabilities. So all calls are by default VoLTE. However, WiFi Calling is a no go. It would be awesome if we could get that to work.
The files you need, do they contain any sensitive information about the phone? If not, I could grab you all the ones from my Verizon HTC u12+
JWhetstone02 said:
The HTC u12+ for Verizon only has LTE capabilities. So all calls are by default VoLTE. However, WiFi Calling is a no go. It would be awesome if we could get that to work.
The files you need, do they contain any sensitive information about the phone? If not, I could grab you all the ones from my Verizon HTC u12+
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Click to collapse
No there no imei or any other sensitive information in them only carrier settings etc
marcinkoko009 said:
No there no imei or any other sensitive information in them only carrier settings etc
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Click to collapse
here you go
Verizon HTC u12+
JWhetstone02 said:
here you go
Verizon HTC u12+
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Click to collapse
Thanks mate will check that later today and see the different against mine
JWhetstone02 said:
here you go
Verizon HTC u12+
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Click to collapse
hi mate i did check yours files and edited them according default.xml from verizon branded htc 10
can you do backup of your default.xml from system/customize/acc
then delete and copy attached one in
to copy that you need place on sdcard then boot twrp and use file manager built in adavanced settings and paste in system/customize/acc
then reboot your phone and let me know if you got wifi calling and volte working
you should be able see options under call settings and volte icon and wifi calling icon in statusbar
let me know if works
regards
I have WiFi calling options, but it killed data and service
JWhetstone02 said:
I have WiFi calling options, but it killed data and service
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Click to collapse
OK is Wi-Fi calling working at all ?
Will check that files again looks like I missed something
Just put your default.xml back
marcinkoko009 said:
OK is Wi-Fi calling working at all ?
Will check that files again looks like I missed something
Just put your default.xml back
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Click to collapse
WiFi calling did not work. All options were there, it let me uncheck and check, but when I went to make a call it wanted me to turn off airplane mode and wait for a mobile network to be available. and form the screenshot above, there is no mobile data.
Is there a way you can just edit the wifi calling stuff and not mess with the VoLTE. VoLTE is by default already on the phone through verizon
this is also what it shows as default from Verizon
just need to be able to enable the video and wifi calling
JWhetstone02 said:
WiFi calling did not work. All options were there, it let me uncheck and check, but when I went to make a call it wanted me to turn off airplane mode and wait for a mobile network to be available. and form the screenshot above, there is no mobile data.
Is there a way you can just edit the wifi calling stuff and not mess with the VoLTE. VoLTE is by default already on the phone through verizon
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Click to collapse
Yes I will try to check that again
Thanks for testing
JWhetstone02 said:
The HTC u12+ for Verizon only has LTE capabilities. So all calls are by default VoLTE. However, WiFi Calling is a no go. It would be awesome if we could get that to work.
The files you need, do they contain any sensitive information about the phone? If not, I could grab you all the ones from my Verizon HTC u12+
Click to expand...
Click to collapse
can u check that just do backup of your files and copy that in to system/customize
marcinkoko009 said:
can u check that just do backup of your files and copy that in to system/customize
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Click to collapse
Tried those files and this is what I have.
The video calling and WiFi calling are turned on under phone information
When going to phone > call > settings I cannot enable the WiFi calling in there. If I click it like 5 times, then it is enabled but it will turn off the time I back out the menu. Also it will not let me choose the preferred calling over WiFi vs Mobile network when it is enabled
JWhetstone02 said:
Tried those files and this is what I have.
The video calling and WiFi calling are turned on under phone information
When going to phone > call > settings I cannot enable the WiFi calling in there. If I click it like 5 times, then it is enabled but it will turn off the time I back out the menu. Also it will not let me choose the preferred calling over WiFi vs Mobile network when it is enabled
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ok thanks i think we getting closer
4g still works and network signal as i can see so that is good
what is you phone cid?
JWhetstone02 said:
Tried those files and this is what I have.
The video calling and WiFi calling are turned on under phone information
When going to phone > call > settings I cannot enable the WiFi calling in there. If I click it like 5 times, then it is enabled but it will turn off the time I back out the menu. Also it will not let me choose the preferred calling over WiFi vs Mobile network when it is enabled
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Click to collapse
ok can u try attached last time for today
if not i will try dig around other forums to see if or what is missing
thanks for you help with testing
marcinkoko009 said:
ok can u try attached last time for today
if not i will try dig around other forums to see if or what is missing
thanks for you help with testing
Click to expand...
Click to collapse
I tried those files and it did indeed let me turn the WiFi Calling on and select which preferred way to go. But I could no longer make any calls. With it without WiFi enabled.
JWhetstone02 said:
I tried those files and it did indeed let me turn the WiFi Calling on and select which preferred way to go. But I could no longer make any calls. With it without WiFi enabled.
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OK thanks I will dig some other forums to see if we can make that working
It's been a little while since your last update. Have you got wifi calling to work, and video calling???
thanks
k hammer said:
It's been a little while since your last update. Have you got wifi calling to work, and video calling???
thanks
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Click to collapse
Hi sorry but no luck
I do not have very good reception where I am, so I started looking for things to help. Got a booster which wasn't much help. I then thought voice over wifi, so I checked if the s8 had it and yes it does, or so I thought. Voice over WiFi did not appear anywhere in my settings, my Telus provider was baffled as I was. We have been on the phone for hours. I with guidance backed up and factory reset my s8. This brought in an app under settings>Apps>more>show system apps and then scroll till I came to WiFi Calling. This appeared with the reset. Apparently something like that should appear in the phone app settings and have a switch, Mine does not. Then I discovered there were codes and service mode. Under code *#9090# I found a setting that reads "VoLTE Weakcell Setting.
My question is please if anyone knows how to implement WiFi Calling on s8 I would be grateful. God bless.
kenmartel said:
I do not have very good reception where I am, so I started looking for things to help. Got a booster which wasn't much help. I then thought voice over wifi, so I checked if the s8 had it and yes it does, or so I thought. Voice over WiFi did not appear anywhere in my settings, my Telus provider was baffled as I was. We have been on the phone for hours. I with guidance backed up and factory reset my s8. This brought in an app under settings>Apps>more>show system apps and then scroll till I came to WiFi Calling. This appeared with the reset. Apparently something like that should appear in the phone app settings and have a switch, Mine does not. Then I discovered there were codes and service mode. Under code *#9090# I found a setting that reads "VoLTE Weakcell Setting.
My question is please if anyone knows how to implement WiFi Calling on s8 I would be grateful. God bless.
Click to expand...
Click to collapse
Typically, VoLTE functionality is controlled by your carrier in their system.
This is how it normally works:
1) your device must support/offer VoLTE service
2) your carrier must support VoLTE
3) your carrier must support VoLTE on your specific model number
4) your carrier enables VoLTE service to your device in their system somehow or they send you a specific SIM to enable VoLTE.
In other words, VoLTE support and functionality is more controlled on their end than it is on your end.
Yes I understand, when their tech support says s8 should do wifi calling, and the settings dont appear where they should, and then after a reset an app called "wifi calling" appears in the app list, but nothing anywhere else. Except, as I was able to find, there is a service mode and there is a selection there that is called "Weak Cell Settings". Sadly I dont have service programming manual. Thank you.
kenmartel said:
Yes I understand, when their tech support says s8 should do wifi calling, and the settings dont appear where they should, and then after a reset an app called "wifi calling" appears in the app list, but nothing anywhere else. Except, as I was able to find, there is a service mode and there is a selection there that is called "Weak Cell Settings". Sadly I dont have service programming manual. Thank you.
Click to expand...
Click to collapse
It could be that the network supports S8 but doesn't support your specific model number of S8, especially if the S8 that you are using is not the same model number as the specific model of S8 that they offered/sold on their network, if it's from another network and has been unlocked to be used on other networks, it may not be a specific model number that is specifically supported by their network. If this is the case, the specific model number(s) of S8 that they support would have a firmware that has the settings in the correct place but the firmware on your specific model number might not have it. Not all model numbers are equal, the firmware on each of them is designed and built by the specific network that it is branded to, with each if them having differences intentionally chosen by the network that is branded to, including what settings it has or doesn't.
Hi Everyone
Thank you for your help. Problem is solved. It is a service setting that sets the retail company selling you the phone and /or the plan. In my case I had a phone which my provider did not program when I began a new plan with them. all companies are listed and I guess the program for wireless calling is included with your selection of the company....phone responded immediately with all the proper programming. Thanks again for your time and effort
kenmartel said:
Hi Everyone
Thank you for your help. Problem is solved. It is a service setting that sets the retail company selling you the phone and /or the plan. In my case I had a phone which my provider did not program when I began a new plan with them. all companies are listed and I guess the program for wireless calling is included with your selection of the company....phone responded immediately with all the proper programming. Thanks again for your time and effort
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Click to collapse
I've never known a device to have that setting. If your device is an international model, it would make sense to have that setting for the various regions/carriers.