[Q] Simultaneous voice and data no longer working? - AT&T, Rogers HTC One X, Telstra One XL

I don't know when this started. I can no longer use data while a voice call is in-progress. :-\ I'm currently running CleanRom 6.5, but haven't seen this as an issue in those forums (though it's been a while since I've perused them). I'm on AT&T, by the way.
How can I go about troubleshooting this? I don't even know where to start, and googling "at&t voice and data problems" is unfortunately too vague to turn up anything which actually pertains to my problem.

Is it while you're on LTE? I remember reading a long time ago that LTE on this device (maybe others too) switches off when a voice call is made/received. So if you're set to be on LTE only, that could be the cause perhaps?
Sent from my Evita

timmaaa said:
So if you're set to be on LTE only, that could be the cause perhaps?
Click to expand...
Click to collapse
Is there an option for LTE only, or some way to do that? If so, I was not aware.
But I think your point is valid. It may be a switching problem, trying the other Network mode options might help.
Or there may just be a switching issue on the network side, that you can't do anything about (except report it to your carrier).

There sure is, if you enter the phone information menu through dialer (*#*#4636#*#*).
Sent from my Evita

Sent from my Evita

timmaaa said:
There sure is, if you enter the phone information menu through dialer (*#*#4636#*#*).
Click to expand...
Click to collapse
Ah, I figured it was via the "secret" dialer code.
Seems like a poor option to pick (LTE only), since LTE is not present in so many locations.

Yeah I highly doubt that option would be used very much, but it is a possible cause for this problem.
Sent from my Evita

redpoint73 said:
Is there an option for LTE only, or some way to do that? If so, I was not aware.
But I think your point is valid. It may be a switching problem, trying the other Network mode options might help.
Or there may just be a switching issue on the network side, that you can't do anything about (except report it to your carrier).
Click to expand...
Click to collapse
timmaaa said:
There sure is, if you enter the phone information menu through dialer (*#*#4636#*#*).
Sent from my Evita
Click to expand...
Click to collapse
Thanks for the suggestions. I opened the testing window via my dialer, and the selected option is "GSM/WCDMA/LTE auto". So SEEMS like it should automatically get on something other than LTE. Weird.
Thanks again!

You can select LTE only within apn settings. Bearer type I think it's called or something. It's at the bottom. Doing so causes my network to stop working even in areas where I get LTE.
Sent from my HTC One X using xda app-developers app

Try removing your Sim card, cleaning it with an eraser and resetting it.
99% of the time any data issues are dirty or jostled Sim cards. (Also make sure data is enabled in settings)
Sent from my HTC One X using xda premium

He has data. It just cuts out while on a call. I think we sorted it out anyway.
Sent from my Evita

loneBoat said:
Thanks for the suggestions. I opened the testing window via my dialer, and the selected option is "GSM/WCDMA/LTE auto". So SEEMS like it should automatically get on something other than LTE. Weird.
Click to expand...
Click to collapse
The switching does not always happen correctly, its a known issue on AT&T's network on this and other devices (although I haven't seen your specific problem before, with data and voice not working simultaneously).
You can also specify some network types in Settings>Mobile network>Network mode (without the dialer code) on CleanROM (its locked out on stock the AT&T ROM). Try to force WCDMA and see if that helps.

Related

Problem with Skyrocket in india

Hi,
I have a galaxy skyrocket i727 from AT&T with last Gingerbread firmware(2.3.6 from at&t).Now i am in india.Recently i did a factory reset and now i have lost data connectivity(though i get full signal and can do calls or messages).
Even before i used to select frequency bands manually to swap between 2g-3g by dialling *#*#197328640#*#* and i used to get data fine.As there is no such option of selecting 'gsm only' or "wcdma preffered/gsm" in wireless&networks menu of the AT&T Firmware.
So the main question is if i put the unofficial ICS ROM like AOKP or UCALC4 than will i get this 2G to 3G selection in settings?Will the phone select indian frequency bands automatically?
thanks!
You may have lost your apn and that's why you can't get data, check under settings mobile network apn if there is anything there(I think that's how it goes in GB) if there isn't check your provider's site or call them and ask how you should configure it.
About your second question, it depends on what rom you will flash, some support it and some don't.
kishke said:
You may have lost your apn and that's why you can't get data, check under settings mobile network apn if there is anything there(I think that's how it goes in GB) if there isn't check your provider's site or call them and ask how you should configure it.
About your second question, it depends on what rom you will flash, some support it and some don't.
Click to expand...
Click to collapse
Thanks for replying!
My APN is ok.I requested new apn after deleting older ones and even did a manual "Add new apn" perfectly.Thats why i am asking this question ,because there is no reason for getting "no data".Everything is perfect except that there is no "E" or "H" symbol with up-down arrows beside the network strength bars!
Stupid question but did you enable data?
kishke said:
Stupid question but did you enable data?
Click to expand...
Click to collapse
yeah dude!Obviously!
enabled - disabled it several times!rebooted after selecting apn etc etc But no good
Well sometimes we ignore the obvious so I had to ask. Check your apn again to be sure, make sure the internet apn and not mms apn is checked if you have 2, and it's defined as internet or internet+mms in case of one combined apn.
If this wont fix it something must have happened in the factory reset and you should try upgrading to ICS and see if it still works.
Hey.. BTW I have a question for you , how did you unlock your phone yo use it in India ? I know there are unlock codes, just curious if you got it from at&t or you had to go the eBay way ?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
gravi2 said:
Hey.. BTW I have a question for you , how did you unlock your phone yo use it in India ? I know there are unlock codes, just curious if you got it from at&t or you had to go the eBay way ?
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
unlocked via z3x box....a tool used by unlockers.Had a friend of mine who owned it.It unlocks all samsungs for free!!
- You need to be SIM Unlocked and have a RAT Unlocked Radio (HINT: Roger I-727R radios)
and
- You need a ROM to support those, if you using TouchWiz I have supported this always from the beg. im my
ROM (see my sig.)
And I do travel there once a quarter, no issues for me. I have an IDEA Card and it works perfect, even ROAMING to 3G where IDEA piggy backs on other providers..
mohan_kr said:
- You need to be SIM Unlocked and have a RAT Unlocked Radio (HINT: Roger I-727R radios)
and
- You need a ROM to support those, if you using TouchWiz I have supported this always from the beg. im my
ROM (see my sig.)
And I do travel there once a quarter, no issues for me. I have an IDEA Card and it works perfect, even ROAMING to 3G where IDEA piggy backs on other providers..
Click to expand...
Click to collapse
when i initially read your name ,i guessed you were indian!
Thanks for the reply.I just flashed the sk8erwitskil,s Latest Cyanogenmod 9 with UCLF6 libs just to check if i was able to switch radios,but right now i am in "2G/gsm only" area.Data is working fine,but cannot turn on wifi...it keeps saying "turning on".
My phone is sure sim-unlocked on idea network,and on UCLF6 Modem(is this thing same as a "radio"?).Initially i was on stock at&t GB firmware.Btw ,which place in india do u travel?
If wifi error persists i will flash EMBRYO Rom

[FIXED] - [Q] [JellyBean] How to switch on 4G?

I recently installed the JellyBean ROM for my A2 and changed few settings in the power manager after which I am unable to get 4G connectivity. I always see Edge in the status bar. I've tried re-trace my steps in the power manager but havent been able to turn on 4G yet.
Any guidance on how I could get my 4G back ?
----- UPDATE ----
I had to flash the same ROM again onto my phone and now its functioning properly. Still don't know the root cause but will report again if I see it happen again.
Thanks
Dhanvi
kapiladhanvi said:
I recently installed the JellyBean ROM for my A2 and changed few settings in the power manager after which I am unable to get 4G connectivity. I always see Edge in the status bar. I've tried re-trace my steps in the power manager but havent been able to turn on 4G yet.
Any guidance on how I could get my 4G back ?
Thanks
Dhanvi
Click to expand...
Click to collapse
Which JellyBean ROM? Please remember to be very specific as to the conditions surrounding the problem you're having!
I'd first try to go into Settings/ Below Data Usage tap 'More...'/ Mobile Networks
and make sure that 'Use only 2G networks' isn't checked.
Also, which carrier are you on? (I know most are on AT&T, but I'm on Straight Talk so I ask)
Alperon said:
Which JellyBean ROM? Please remember to be very specific as to the conditions surrounding the problem you're having!
I'd first try to go into Settings/ Below Data Usage tap 'More...'/ Mobile Networks
and make sure that 'Use only 2G networks' isn't checked.
Also, which carrier are you on? (I know most are on AT&T, but I'm on Straight Talk so I ask)
Click to expand...
Click to collapse
Thanks for your reply. I'm on the "MagicMod-Jellybean-Experimental" Atrix ROM on ATT.
The "Always use 2G" is unchecked which means that it should use 4G when available. Which bought me to the next section where I could search for network providers. When I searched for networks, most of the times my phone fails to find ATT in the list of available networks. I do have 4 bars on my phone though. I dont see the network provider name in the status bar so I dont know where it is connected currently.
My current hypothesis is that my phone is unable to connect/register to the ATT network and so I dont get 4G speeds.
Does that make sense?
Dhanvi
kapiladhanvi said:
Thanks for your reply. I'm on the "MagicMod-Jellybean-Experimental" Atrix ROM on ATT.
The "Always use 2G" is unchecked which means that it should use 4G when available. Which bought me to the next section where I could search for network providers. When I searched for networks, most of the times my phone fails to find ATT in the list of available networks. I do have 4 bars on my phone though. I dont see the network provider name in the status bar so I dont know where it is connected currently.
My current hypothesis is that my phone is unable to connect/register to the ATT network and so I dont get 4G speeds.
Does that make sense?
Dhanvi
Click to expand...
Click to collapse
Just so you know A small H by your signal bar means 4g. I am on AT&T and all I have to do is uncheck those boxes and reboot and data and MMS works fine
From my locked down superchargedV6 1.425ghz A "What tha duce?"
daavvis said:
Just so you know A small H by your signal bar means 4g. I am on AT&T and all I have to do is uncheck those boxes and reboot and data and MMS works fine
From my locked down superchargedV6 1.425ghz A "What tha duce?"
Click to expand...
Click to collapse
Yep. I'm aware that a H is 4G. I see an 'E' next to the signal bar. I did have an 'H' right after I installed my ROM but since today I'm only seeing 'E' .
I'll try flashing the CM10 ROM and check if that fixes my issue. If not, I'll copy over an apns-config.xml from an ICS install and replace my current one with that just in case.
try changing network mode by an awesome app called "Network" by phillip
in market .... it is simple & best option
shardul.phatak said:
try changing network mode by an awesome app called "Network" by phillip
in market .... it is simple & best option
Click to expand...
Click to collapse
Thanks for the tip. I'll try that. Looks like a reflash (of the same ROM) solved the problem for me though. Its back to 'H' for me. I still haven't tried to flash CM10.
Thanks for your help guys.

[Q] Network preferred type

Hello,
I have a Moto G with Android 4.3 and i want to change the network type preferred, but i didnt found this option, i always used the command *#*#4636#*#* and change to "WCDMA Only" in my old phone (Samsung galaxy y duos, Android 2.3.6).
My data acess always oscillates between 2g and 3g, there is other way to force connection only at 3g ?
Thank you guys
I also wanna know that
Sent from my Moto G using Tapatalk
"WCDMA Only" should force it to be 3g only. That's on every phone I've had, and it works.
Sent from my Nexus 4 using Tapatalk
pnut22r said:
"WCDMA Only" should force it to be 3g only. That's on every phone I've had, and it works.
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Ok but what we are trying to figure out it's where we can find this option
Sent from my Moto G using Tapatalk
Try this https://play.google.com/store/apps/details?id=de.mangelow.network
Sent from my Nexus 4 using Tapatalk
pnut22r said:
Try this https://play.google.com/store/apps/details?id=de.mangelow.network
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
I tried. I downloaded but I don't know where to go in this app. I can't find the options or the menu to change to wcdma only. Can you please do a dummy tutorial for me?
Seriously I've stared this app for hours and still no clue
Sent from my Moto G using Tapatalk
Oh, when you open the app, it's supposed to take you to the menu that you were taking about.
Look and I'm the general or q&a thread, there is another topic about this. Some people are saying theirs are locked from this menu unless they do something else. If I find a link, I'll send it over
Sent from my Nexus 4 using Tapatalk
pnut22r said:
Oh, when you open the app, it's supposed to take you to the menu that you were taking about.
Look and I'm the general or q&a thread, there is another topic about this. Some people are saying theirs are locked from this menu unless they do something else. If I find a link, I'll send it over
Sent from my Nexus 4 using Tapatalk
Click to expand...
Click to collapse
Thanks. I'll appreciate it
Sent from my Moto G using Tapatalk
Allewar said:
I tried. I downloaded but I don't know where to go in this app. I can't find the options or the menu to change to wcdma only. Can you please do a dummy tutorial for me?
Seriously I've stared this app for hours and still no clue
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
Seriously!?
Have you tried to see each option of the app?
I'm gonna try to help you: open the app, there's a menu. The first option should be "Phone Information", tap that.
So you have a lot of information about the radio, your chip, phone number, your provider, cellphone network and more...
Look for the option like "Set prefered network type" (or something like that. I'm trying to imagine how it's written in English, once here I use it in portuguese).
That option is a combobox with a lot of other options to choose. Always use:
"GSM only" (forces to use 2G, saves battery, you can also use that from Android Config Menu)
"WCDMA only" (forces to use 3G, speed up connection, but drains battery)
And "WCDMA prefered" (the phone always try to connect to 3G, but when it's not possible, it gets 2G).
The default option should be "GSM auto (PRL)". Similar to WCDMA prefered, but read this the see difference:
http://forum.xda-developers.com/showpost.php?p=6591742&postcount=2
Be very careful with the other options. CDMA is very different from WCDMA.
CDMA is a different 2G modulation and it's not compatible with GSM neither Moto G.
EvDO is used only in some countries and providers, google to learn about it.
And LTE is 4G connection. I don't know if Moto G radio support that.
Remember: try it in you own risk! I'm not responsable for any connection problems you get. And try not to change nor tap any other option in that menu.
I'm using this app here with any trouble.
Ok, I see this menu, I select my network preferred type but nothing happens...
Am I supposed to do something after select the network type I want?
I mean, the Phone is still changing to 2g...
I'm so frustrated with not being able to force wcdma =/
Problem solved.
Download and install Phone testing from play store.
Thank you guys =]
oogait said:
Problem solved.
Download and install Phone testing from play store.
Thank you guys =]
Click to expand...
Click to collapse
How is that I am the only one unable to make it work. I must be very dumb ....
Sent from my Moto G using Tapatalk
Allewar said:
How is that I am the only one unable to make it work. I must be very dumb ....
Sent from my Moto G using Tapatalk
Click to expand...
Click to collapse
I am on the same boat. The change I made in (*#*#4636#*#*) - WCDMA prefered - won't save. After each reboot/restart it goes back to GSM PRL.
My G isn't rooted or modified in any way, out of box state with few 3rd party apps.
Maybe is related to APN?
Network mode
HI Friends,
I like to use network preferred mode AUTO (3g/2g),
but from mobile network -> network mode there are only
two option that we can select either "2G" or "3G".
Some days back at first time when I opend this menu
neither of "2G" or "3G" was selected so It was working fine
with by defualt in auto mode.
But once I have selected this option now It is not possible to unselect both
2G as well as 3G and put phone back to auto network select mode.
Can anybody has work around for this.
I tried "Network" app as suggested but not useful for me.
hardikparty said:
HI Friends,
I like to use network preferred mode AUTO (3g/2g),
but from mobile network -> network mode there are only
two option that we can select either "2G" or "3G".
Some days back at first time when I opend this menu
neither of "2G" or "3G" was selected so It was working fine
with by defualt in auto mode.
But once I have selected this option now It is not possible to unselect both
2G as well as 3G and put phone back to auto network select mode.
Can anybody has work around for this.
I tried "Network" app as suggested but not useful for me.
Click to expand...
Click to collapse
Download phone testing by diewlandon playstore open app then go phone setting
hardikparty said:
HI Friends,
I like to use network preferred mode AUTO (3g/2g),
but from mobile network -> network mode there are only
two option that we can select either "2G" or "3G".
Some days back at first time when I opend this menu
neither of "2G" or "3G" was selected so It was working fine
with by defualt in auto mode.
But once I have selected this option now It is not possible to unselect both
2G as well as 3G and put phone back to auto network select mode.
Can anybody has work around for this.
I tried "Network" app as suggested but not useful for me.
Click to expand...
Click to collapse
In Settings > Apps you can reset app preferences which deselects 2g and 3g, but not sure it makes any difference. You lose any preferences you set for apps...
Thank You
serophia said:
Download phone testing by diewlandon playstore open app then go phone setting
Click to expand...
Click to collapse
Thank you very much !!! It is working with me !!!!

[Q] 3g issue

Hello there, i just got this phone 3 weeks ago and since i have wifi i didnt test the 3g conection before. i activated a data pack and i just realized that my 3g doesnt come on at all. the screen shows 4g left side of the signal strengh but it doesnt work at all. i got at&t version. i confirmed with my carrier and i did activate data, they even helped me to set up the apn but is still not working. can you helpe me? thanks!
PD: they said they couldnt have done more because they dont support that type of device
Does it say 4G or 4G LTE? The at&t icons are a bit different I'd you're not used to them.
4G = hspa
4G LTE = LTE
So if you're getting the 4G icon you are actually getting 3G hspa speeds.
Sent from my Evita
If another carrier besides AT&T, you will need to find the APN settings for your carrier and manually enter it into Settings>Mobile network settings>Access point names. Select "New APN" and enter the correct settings for your manufacturer.
The 4G icon simply means a network is present, it doesn't mean you are connected to it.
thank you for helping people. whel actualy i wouldnt mind getting 3g network access, the point is that i dont have internet access at all. i called my carrier (Claro - El salvador) and they helped me to set up the apt but is still not working. i was wondering if there is something else i could try to fix this
nevermind, i finally fixed it
Please share the fix so the information is available for anyone who might have the same problem in the future.
Sent from my Evita
Please share the fix so the information is available for anyone who might have the same problem in the future.
Click to expand...
Click to collapse
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.
Thankyou, these threads live on long after we're finished with them so it's important to have the information readily available for future troubleshooters.
Sent from my Evita
tolonuia said:
sorry. well, first i did master reset, once done i set up an apn (carrier provides you with this info), then went to mobile network > network operators > select automatically. once the device found the "CLARO" network i turned data on and got internet service.
Click to expand...
Click to collapse
I'm guessing you either had not entered the APN info exactly correctly the first time. Or also, after entering the APN you actually have to select it as the "active" one on the list of APNs (making sure it has the colored dot next to it). Maybe it did need a factory reset, but this shouldn't be necessary just to change APN.
Happy you got it figured out.

Hidden menus and dialer codes, please post them here

I presume *#*#4686#*#* still works, but I would like to know if there are others.
For Samsung devices, you can see the voice codec used during a call by using *#0011, but I found no such capability with the Nexus line.
Specifically, I would like to know the Pixel is using AMR:WB (AT&T HD Voice) or EVS:WB (T-Mobile Enhanced Voice Service).
Thanks.
...there is a hidden developer menu which you can access buy hitting the build number endlessly...
http://wccftech.com/enable-developer-options-android-nougat/
wilbur said:
...there is a hidden developer menu which you can access buy hitting the build number endlessly...
http://wccftech.com/enable-developer-options-android-nougat/
Click to expand...
Click to collapse
Thanks, though that dev menu thing has been around since almost the beginning of time [Android] and it does not provide for what is in scope. For most of us who root, the dev menu is one of the first things we do.
No worries. But as you posted a thread asking for hidden menus, it seemed only polite to supply an answer...
Hadn't bothered looking at your forum hierarchy status until just now...
[/COLOR]
snovvman said:
I presume *#*#4686#*#* still works, but I would like to know if there are others.
For Samsung devices, you can see the voice codec used during a call by using *#0011, but I found no such capability with the Nexus line.
Specifically, I would like to know the Pixel is using AMR:WB (AT&T HD Voice) or EVS:WB (T-Mobile Enhanced Voice Service).
Thanks.
Click to expand...
Click to collapse
*#*#3282#*#* gets you data services, you can turn on/off LTE bands and other junk. you need MSL code to do anything if you're on a CDMA network.
also i tried your *#*#4686#*#* and it didn't do anything, did you mean *#*#4636#*#*?
reinaldistic said:
[/COLOR]
*#*#3282#*#* gets you data services, you can turn on/off LTE bands and other junk. you need MSL code to do anything if you're on a CDMA network.
also i tried your *#*#4686#*#* and it didn't do anything, did you mean *#*#4636#*#*?
Click to expand...
Click to collapse
*#*#3282#*#* does not work for me but *#*#4636#*#* does. Is it because I have the Verizon variant?
Yeah, 3282 is most definitely a sprint thing
I can confirm that *#*#4636#*#* still works on Pixel 2 XL.
RobertVanHagar said:
I can confirm that *#*#4636#*#* still works on Pixel 2 XL.
Click to expand...
Click to collapse
It does work on pixel 1 too with android Q beta 5.
Issues: Internal Speaker / Upper Touch Screen
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