What's HTC's customer service like these days (UK)? - HTC U11+ Questions & Answers

Essentially this. Seriously tempted to cancel my Pixel 2 XL panda order and order one of these instead. Ironically, I'd probably still get this before the Panda XL, which would be with me around 21st December!
What's HTC like to deal with if you have issues? My previous HTC phone was a One X, so I'm a bit behind!
100 quid less, twice the memory & 2Gb more RAM along with expandable storage and the second best Android camera is swaying me, but stock android is making me waver...
Sent from my SM-A300FU using Tapatalk

Sense is the best next thing to stock. And you wont have to deal wuth a rubbish screen

Reuben_skelz92 said:
Sense is the best next thing to stock. And you wont have to deal wuth a rubbish screen
Click to expand...
Click to collapse
Very true. Don't actually care about Daydream, which I know is a perk of OLED. What are the software updates like now? More frequent, or few and far between?
I've heard some truly horrendous examples of HTCs customer service when it comes to repairs, both on the internet and a couple through my old place of work (mobile phone repair contact centre), which is another reason I'm hesitating.
Sent from my SM-A300FU using Tapatalk

FlamingAngel82 said:
Very true. Don't actually care about Daydream, which I know is a perk of OLED. What are the software updates like now? More frequent, or few and far between?
I've heard some truly horrendous examples of HTCs customer service when it comes to repairs, both on the internet and a couple through my old place of work (mobile phone repair contact centre), which is another reason I'm hesitating.
Click to expand...
Click to collapse
Ive never had to deal with them much. But to be honest theres a lot of bad reports about google customer service too.
I think there pretty good with updates...not google quick. The u11 and i think htc 10 got 7.1.1 and 7.1.2

Reuben_skelz92 said:
Ive never had to deal with them much. But to be honest theres a lot of bad reports about google customer service too.
I think there pretty good with updates...not google quick. The u11 and i think htc 10 got 7.1.1 and 7.1.2
Click to expand...
Click to collapse
FlamingAngel82 said:
Very true. Don't actually care about Daydream, which I know is a perk of OLED. What are the software updates like now? More frequent, or few and far between?
I've heard some truly horrendous examples of HTCs customer service when it comes to repairs, both on the internet and a couple through my old place of work (mobile phone repair contact centre), which is another reason I'm hesitating.
Sent from my SM-A300FU using Tapatalk
Click to expand...
Click to collapse
My experience i had with HTC (NL) was always good, proper response and whenever i had some issues HTC picked it up and without any discussion repaired my phones. i really like them, and yes there will always be some to say to each company but i am using HTC form the old days (when the produced phones under the brand of Qtek) and they never really disappointed me.

With the HTC online store, the only place I can buy the U11+ | and no financing option, I can not consider it sadly. LG V30 is my bottom choice - the OnePlus 5T could be good - and the Razer Phone is a good choice also.

Related

[Q] AT&T Store Question

Will AT&T allow you to turn on and inspect the One X before purchasing it? I want to make sure it has no dead pixels before I pull the trigger. I have the worst luck with that stuff. From what I've seen in some reviews it has a big sticker covering the screen that says something like "I'm the one you've been waiting for". I wonder if I can take that off and look at the screen before definitely saying "i'll take it".
Also, does the *#0*# screen test work on HTC phones?
Thanks in advance!
I would definitely inspect the unit before I signed the contract or finished my purchase. Would be a bummer to find a stuck pixel right after leaving the store. I'm sure they would exchange, but I would rather find any issues before they had my money.
Sent from my HTC One X using xda premium
I already turned on and played around with the one they set aside for me for tomorrow.
Can't wait!
If you ask - yes.
But if there was a defect with it you can just exchange it on the spot anyway.
We can't do that with iphones because they're wrapped in plastic.
Can you exchange a defective phone at any AT&T store, or does it have to be the one you bought it from?
I'm on my 2nd AT&T One X. Both have dead pixels. I was going to live with this one (2 dead pixels) but then I started noticing random dust particles underneath the screen. This is ridiculous.
I'd prefer not to return to the same store because it's only a matter of time before they start getting angry with me for turning all of their One X's into refurbs.
And how many will they allow me to exchange before they say enough is enough? I've gone through 6 monitors before due to dead/stuck pixels, and the new one still has some stuck pixels. I gave up since the new one is nearly perfect. It is my theory that *most* high resolution LCD monitors have at least one pixel defect, because I always seem to find them.
But back to the question... Can I exchange at another AT&T store to prevent angering the managers at the original store?
yeah i dont have a dead pixle but my screen formed a small bubble then chiped off. really annoying.
And what happens if they don't have the phone in stock due to the customs delay? I have limited time to make this exchange so how does that work?
Dunno but those are all very good questions. My screen isn't perfect but I'm not going to risk getting a worse one.
Sent from my HTC One X
You can exchange at any corporate owned store. If they are out of stock, have them notate your account that you were back within 30 days and have them call you once they are in stock.
EDIT: I worked at AT&T until a couple days ago... this is SOP for when a phone is out of stock and someone needs to do a DOA exchange.
Sent from my HTC One X
I got mine at best buy mobile..for good insurance and buyback program...but I haven't had any pixel issues...maybe I was just lucky...vivid was flawless too..
So how was att to work for? I'm about to go to work for them...money sounds good but want to know from somebody who has worked there..
Sent from my HTC One X using xda premium
Probably like any other retail job. You have goals to meet and you do anything you need to to meet them. If you don't meet your goals you fix it or you're gone.
I'm on my third. First one had dust. Second one wouldn't charge or sync and now my third has the bottom of the screen light leak. Its like my phones smiles at me.
Got third one yesterday. Gonna call att tomorrow. I wonder if its a 25% chance for a good unit with this phone?
Sent from my HTC One X using xda premium
austin4913 said:
I got mine at best buy mobile..for good insurance and buyback program...but I haven't had any pixel issues...maybe I was just lucky...vivid was flawless too..
So how was att to work for? I'm about to go to work for them...money sounds good but want to know from somebody who has worked there..
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Shaddy-Z. said:
Probably like any other retail job. You have goals to meet and you do anything you need to to meet them. If you don't meet your goals you fix it or you're gone.
Click to expand...
Click to collapse
AT&T was a great company to work for. I just wanted to get out of the retail hours. I worked at a mall location, so I'd leave as late as 10:30 some nights. I have a 9 month old and a wife, so that was getting old.
But the benefits are really good... It's a union job, so health insurance is great once you've worked there for over 6 months. I'm talking $120/mo for two people (health, life, vision and dental) and a $500 out-of-pocket max for the year. Last year I made mid-40s, which for the work you do is good money. You just have to deal with quotas and customer surveys and a lame scheduling system. I never had to worry about hitting my targets. Just take care of the customer and focus on what would be best for them and your numbers will follow.
Sent from my HTC One X

What do you guys think of the MI-TWO?

What do you guys think of the MI-TWO? for only $313 dollars OFF contract, it's amazing, and 2gb ram+Qualcomm Snapdragon Pro Quad-core, its a bargain. what do you guys think?
I would like to order, but how? It is only available in china as I know.
genkiz said:
I would like to order, but how? It is only available in china as I know.
Click to expand...
Click to collapse
I dunno, I think it's releasing in October, and I will sent someone to China to get it for me! Lucky me.
Xxx oops! accidentally beamed from my awesome NEXUS S! xxX
It looks really good. I have held off on getting a new phone since my contract expired as there is nothing out there that does everything I want, but this might just be the phone for me.
Quad-Core, large screen (+ high resolution), Add-on Micro SD-Card slot, looks like removable battery as well, so can upgrade to the 3000mAh one for longer life.
There has to be a catch somewhere ...
Looks freaking insane, but I dont like MIUI that much :/
SimonTS said:
It looks really good. I have held off on getting a new phone since my contract expired as there is nothing out there that does everything I want, but this might just be the phone for me.
Quad-Core, large screen (+ high resolution), Add-on Micro SD-Card slot, looks like removable battery as well, so can upgrade to the 3000mAh one for longer life.
There has to be a catch somewhere ...
Click to expand...
Click to collapse
Not only removable but from the article I read this morning the 3000mAh is going to cost you a whole 2mm in thickness.
This phone looks amazing, can't wait to see if it's obtainable in the US and if it gets any momentum going. I'd expect a lot of prepaid folks to give this a hard look for what looks to be the best bang for your buck ever.
Sent from my SGH-I727 using Tapatalk 2
It looks great but u think it will be possible to install cm10 or something?
Any link??
Sent from my Nexus S 4G using xda premium
QBANBOY407 said:
Any link??
Click to expand...
Click to collapse
Yeah - Google have hundreds of them
Yea i saw it. I want it
Sent from my Nexus S 4G using xda premium
xionix said:
It looks great but u think it will be possible to install cm10 or something?
Click to expand...
Click to collapse
It would be veeeeeeeeeeeeeeeery nice!
Hate to say it but this phone will not get a big following anywhere outside of china for many reasons. Some being that these types of china knock offs tend not to have the hardware that is advertised, no real warranty outside of china, and normally don't run official android builds, nor have access to the market due to Google and china issues.
Might not be bad if they could get their act together but I don't see iit happening
Sent from the Bat Cave
I want but don't want to think about how much extra I will be paying to import it. It is really nice though and if I wanted to I could just use an alternate launcher. They should open up a shop in the states xD.
Sent from my Incredible S using Tapatalk 2
stab244 said:
I want but don't want to think about how much extra I will be paying to import it. It is really nice though and if I wanted to I could just use an alternate launcher. They should open up a shop in the states xD.
Sent from my Incredible S using Tapatalk 2
Click to expand...
Click to collapse
One look at the phone and UI and you will see why that won't happen. They keep it in china due to the lack of copyright laws.
Sent from the Bat Cave
zelendel said:
One look at the phone and UI and you will see why that won't happen. They keep it in china due to the lack of copyright laws.
Sent from the Bat Cave
Click to expand...
Click to collapse
Well china does have copyright laws. It's either just not enforced at all or it favors companies in the country.
Also as a reply to your previous post, this company is supported by Qualcomm directly (or at least so I read on Engadget). And since it is running MIUI, it also has full access to the Play Store and will get updates since it just updates whenever MIUI gets updated. Warranty probably won't work but I tend to try to not damage my products and keep them safe. If there are manufacturing issues, well that's my fault for not researching the product more before I bought it.
Sent from my Incredible S using Tapatalk 2
Just because it has MIUI (which is not something I would brag about lol) doesn't mean it will have the market. If it looks good to you then by all means give it a shot. Good luck just don't expect it to find a home here.
Sent from the Bat Cave
zelendel said:
Hate to say it but this phone will not get a big following anywhere outside of china for many reasons. Some being that these types of china knock offs tend not to have the hardware that is advertised, no real warranty outside of china, and normally don't run official android builds, nor have access to the market due to Google and china issues.
Might not be bad if they could get their act together but I don't see iit happening
Sent from the Bat Cave
Click to expand...
Click to collapse
*sigh, you definitely haven't used MIUI, or any product by Xiaomi. They are TRUSTED. Go ask those who uses the Mi-One, they are the most satisfied bunch of all smartphone Enthusiasts. Why? They don't get updates not every six months, but every Friday! And trust me, they DID NOT make up the hardware specs. Its either that you're racists towards Chinese companies, or just a unlucky customer who bought a fake product.
Xxx oops! accidentally beamed from my awesome NEXUS S! xxX
First off I am not racist to anything at all. I give everyone a fair shake. As for MIUI your right I have never used it and never will. I don't support what they did.
As for the hardware specs I am not aging they made them up. Just stating what many have seen with buying knock off devices. If this device hardware is legit cool and I am sure people will be happy with it.
Sent from the Bat Cave
Xiaomi MI-2 - kind of future for Android Smartphones- ...
All the hardware of the Xiaomi MI-2 is surprising, especially for the 1999 Yuan chinese price...
For sure, the lack of a memory card slot is annoying, but it is the choice of Google too, inside all the Nexus models.:angel:
Now if people could write an authentic JB ROM in order to replace the miui "iOS like" ROM, and if the international price could be really low, I would be inclined to replace my Nexus
Xiaomi 2
Xiaomi 2 is nice between my and my girl we have the last two previous models....her service provider in china will give the phone free when she signs a new contract and I will be trading her a JM phone for it.
jcgtreize said:
All the hardware of the Xiaomi MI-2 is surprising, especially for the 1999 Yuan chinese price...
For sure, the lack of a memory card slot is annoying, but it is the choice of Google too, inside all the Nexus models.:angel:
Now if people could write an authentic JB ROM in order to replace the miui "iOS like" ROM, and if the international price could be really low, I would be inclined to replace my Nexus
Click to expand...
Click to collapse

[Q] [IND] OnePlus One VS Note 3 Neo

Hey fellas,
I have receantly lost my phone and looking for an upgrade at first I was inclined to Note 3 neo but after seeing the amazing performance and beautiful desin of Oneplus One I changed my mind. Though One is way better than neo in every aspect in design, in performance...
There's just one thing that bugs me as OnePlus is a new company on the other hand we have samsung who is well known for there customer support.... What about customer support from OnePlus??
What happens If I drop my phone and want to replace my screen??
What happens if My speakers stop working??
What happens if anything go wrong???
As there's nothing from even the company about there customer service It really bugs me. Plus they are shiping the device in a bubble wrap with a USB chord
I'm from INDIA and I would like to know what you people think of the customer support... Though It comes with no warrenty but still there must be a place where I could get me device repair....
Aukrus said:
Hey fellas,
I have receantly lost my phone and looking for an upgrade at first I was inclined to Note 3 neo but after seeing the amazing performance and beautiful desin of Oneplus One I changed my mind. Though One is way better than neo in every aspect in design, in performance...
There's just one thing that bugs me as OnePlus is a new company on the other hand we have samsung who is well known for there customer support.... What about customer support from OnePlus??
What happens If I drop my phone and want to replace my screen??
What happens if My speakers stop working??
What happens if anything go wrong???
As there's nothing from even the company about there customer service It really bugs me.
Click to expand...
Click to collapse
OnePlus is actually a wholly-owned subsidiary of Oppo, which is a large company (Oppo owns them, but they operate as their own company).
Plus they are shiping the device in a bubble wrap with a USB chord
Click to expand...
Click to collapse
These were pre-production models that were given away (or rather, sold for $1) as part of their Smash (or donate) The Past promotion. The retail packaging and accessories hadn't been made yet, so rather than making the winners wait, they sent the phones with a USB cord and a note (and email) saying that all that stuff will be sent later.
Here's what the retail packaging will look like:
https://forums.oneplus.net/threads/the-oneplus-one-box.12388/
I'm from INDIA and I would like to know what you people think of the customer support... Though It comes with no warrenty but still there must be a place where I could get me device repair....
Click to expand...
Click to collapse
Why do you think there won't be a warranty?
Planterz said:
Why do you think there won't be a warranty?
Click to expand...
Click to collapse
I just guessed as OnePlus is a new company and isn't well settled in the market so there's no way they will have customer centers everywhere and hence they wont globally provide warranty...
Samsung's support in India isn't exactly notorious for being stellar either.
Plus if you're asking here, you're likely a fan of customization of your device. Since it's Exynos-based, expect the Note 3 Neo to have little to no community development.
Entropy512 said:
Samsung's support in India isn't exactly notorious for being stellar either.
Plus if you're asking here, you're likely a fan of customization of your device. Since it's Exynos-based, expect the Note 3 Neo to have little to no community development.
Click to expand...
Click to collapse
Yes your's right there wont be much of development on Exynos. I'm getting One 64 giggs once it is out. My only question was about the customer support or if they wont give any support its fine with me...

Thinking of coming over from Samsung?

Greetings;
I'm almost convinced to sell my Sammy S8+ and buying an HTC U11!
What I need to know is this: is there an advantage to get a specific variant
over another as far as the "Rom/Kernel Development" goes?
I live in Canada but can also import one or even get a "US unlocked" unit.
Thank you.
samteeee said:
Greetings;
I'm almost convinced to sell my Sammy S8+ and buying an HTC U11!
What I need to know is this: is there an advantage to get a specific variant
over another as far as the "Rom/Kernel Development" goes?
I live in Canada but can also import one or even get a "US unlocked" unit.
Thank you.
Click to expand...
Click to collapse
Well, those of us who have been with HTC since the beginning of time welcome you with open arms... but before that, there's a few things we have to go over on our "Are-You-Worthy-Of-The-HTC-Phone-Checklist"
1. Do you constantly wish you could change your phone to fit your needs (you're that guy that always has something unique or flashy on their phone)?
2. Are you a nerd, geek or maybe have high aspirations to be either (Blessed are the nerds, for they shall inherit the earth)?
3. Are you a selfless, confident guy who values quality and uniqueness over useless features?
4. Do you promise to remain faithful, year after year, even if HTC fails to produce devices worthy of your C.H.C (cold hard cash)?
If so, then I recommend going after the regular Unlocked HTC U11 (US version). International version from my experience though comes with dual sims, take longer to get updates and other critical software improvements.
Ditch Sammy and grab the HTC. You might even find yourself with a sexy nerdy chick on your arm! :good:
Splaya said:
Well, those of us who have been with HTC since the beginning of time welcome you with open arms... but before that, there's a few things we have to go over on our "Are-You-Worthy-Of-The-HTC-Phone-Checklist"
If so, then I recommend going after the regular Unlocked HTC U11 (US version). International version from my experience though comes with dual sims, take longer to get updates and other critical software improvements.
Click to expand...
Click to collapse
I've got the U.S. unlocked version and it has 2 sims or it can be used with 1 sim and an sdcard.
My suggestion is get the 6GB/128GB unlocked version ... this way you can use both simslots if you need to and still have more than enough storage. :laugh:
samteeee said:
Greetings;
I'm almost convinced to sell my Sammy S8+ and buying an HTC U11!
What I need to know is this: is there an advantage to get a specific variant
over another as far as the "Rom/Kernel Development" goes?
I live in Canada but can also import one or even get a "US unlocked" unit.
Thank you.
Click to expand...
Click to collapse
Get the exynos version if you care about root , otherwise stick with a Canadian version. Never know if Samsung falls back to how they treated the unlocked USA Gs7/edge lineup
Sent from my SM-G955F using Tapatalk
htc fan89 said:
Get the exynos version if you care about root , otherwise stick with a Canadian version. Never know if Samsung falls back to how they treated the unlocked USA Gs7/edge lineup
Sent from my SM-G955F using Tapatalk
Click to expand...
Click to collapse
Thank you for replying.
I have the "Exynos" Sim-Free UK. My coming over t HTC is not just to gain root !
Splaya said:
Well, those of us who have been with HTC since the beginning of time welcome you with open arms... but before that, there's a few things we have to go over on our "Are-You-Worthy-Of-The-HTC-Phone-Checklist"
1. Do you constantly wish you could change your phone to fit your needs (you're that guy that always has something unique or flashy on their phone)?
2. Are you a nerd, geek or maybe have high aspirations to be either (Blessed are the nerds, for they shall inherit the earth)?
3. Are you a selfless, confident guy who values quality and uniqueness over useless features?
4. Do you promise to remain faithful, year after year, even if HTC fails to produce devices worthy of your C.H.C (cold hard cash)?
If so, then I recommend going after the regular Unlocked HTC U11 (US version). International version from my experience though comes with dual sims, take longer to get updates and other critical software improvements.
Ditch Sammy and grab the HTC. You might even find yourself with a sexy nerdy chick on your arm! :good:
Click to expand...
Click to collapse
lol.
No
Yes
Definitely
I'll promise, lol.
But in all seriousness I miss smooth UI and great performance that is not hindered by laggy software. And great development as well.
Otherwise the GS8+ design is in my opinion one of the best, if not the best.
Thank you.
I went to get S8 today, all S8 and S8+ devices there had burned in displays, it's also weird that Samsung store has on display devices looking like that. No way i'm getting AMOLED phone again until they improve that. Now i'm looking at U11.
Dejan Kruljac said:
I went to get S8 today, all S8 and S8+ devices there had burned in displays, it's also weird that Samsung store has on display devices looking like that. No way i'm getting AMOLED phone again until they improve that. Now i'm looking at U11.
Click to expand...
Click to collapse
That is a display/demo unit. I've had many Galaxys and Notes, but never experienced "burned in or ghost on my phones
and also now you have the option of hide and immersive in Tochwis.
samteeee said:
That is a display/demo unit. I've had many Galaxys and Notes, but never experienced "burned in or ghost on my phones
and also now you have the option of hide and immersive in Tochwis.
Click to expand...
Click to collapse
I have S6 that's a mess, started showing burn in after a year, and now after two years it's very bad. I use navigation in a car and that's main reason. I still might consider S8 but i like U11 more and more.
Dejan Kruljac said:
I have S6 that's a mess, started showing burn in after a year, and now after two years it's very bad. I use navigation in a car and that's main reason. I still might consider S8 but i like U11 more and more.
Click to expand...
Click to collapse
Ya I'm thinking of putting my S8+ up for sale so I can buy the U11.
Just do it........
Best build and smooth UI on the market......
Sent from my HTC 2PZC100 using Tapatalk
I moved from Samsung to HTC 2 years ago and never looked back since. I'm not even tempted to.
Beamed in by telepathy.
This thing flies! I'm not sure if it's because I disabled animation in Developer options but this is really fast! The unit is slippery at the same time for me it feels very nice to hold. Premium build as expected from HTC. And yes the camera...its great! 6GB/128GB here?
Just got it in Black. S8 display was to narrow for me.
Dejan Kruljac said:
I have S6 that's a mess, started showing burn in after a year, and now after two years it's very bad. I use navigation in a car and that's main reason. I still might consider S8 but i like U11 more and more.
Click to expand...
Click to collapse
I was a S6 owner too. Indeed, I think S6 is pretty than U11 but TouchWiz UI is a big mess and got memory problem during multi-tasking.
samteeee said:
Greetings;
I'm almost convinced to sell my Sammy S8+ and buying an HTC U11!
What I need to know is this: is there an advantage to get a specific variant
over another as far as the "Rom/Kernel Development" goes?
I live in Canada but can also import one or even get a "US unlocked" unit.
Thank you.
Click to expand...
Click to collapse
Well I went from the s8+ to the G6, lasted 1 day back to the s8+ then I got the OnePlus 5. Ditched the s8+ for the oneplus. Lost the great display but gained a smooth lag free experience. Then I got a great deal on the HTC U11. Never considered HTC before that. Never been a fan of touch U11 and their cameras we always ****ty. So when the U11 Dxomark rated 90 came along it seemed like an obvious choice. So now I got rid of the oneplus 5 and I'm rocking the U11 until the note 8 comes along.
The U11 software experience is just as smooth as the oneplus 5 with half the ram so better than the s8+. Only downside imo is the UI it's very dated. It basically looks like kit kat. The theming engine is laughable and sense is way too invasive. On the upside the design and finish is great, the screen is surprisingly good and the sound is also very good. So in the end somehow HTC U11>Oneplus5 >S8+
And yeah no lag.
Did I mention no lag... ?
mrnovanova said:
Well I went from the s8+ to the G6, lasted 1 day back to the s8+ then I got the OnePlus 5. Ditched the s8+ for the oneplus. Lost the great display but gained a smooth lag free experience. Then I got a great deal on the HTC U11. Never considered HTC before that. Never been a fan of touch U11 and their cameras we always ****ty. So when the U11 Dxomark rated 90 came along it seemed like an obvious choice. So now I got rid of the oneplus 5 and I'm rocking the U11 until the note 8 comes along.
The U11 software experience is just as smooth as the oneplus 5 with half the ram so better than the s8+. Only downside imo is the UI it's very dated. It basically looks like kit kat. The theming engine is laughable and sense is way too invasive. On the upside the design and finish is great, the screen is surprisingly good and the sound is also very good. So in the end somehow HTC U11>Oneplus5 >S8+
And yeah no lag.
Did I mention no lag... ?
Click to expand...
Click to collapse
Thank you for your reply.
And I also thought about OP5, I mean excellent price, power and software and unreal Dev activity,
almost like the "Nexus" what use to be! But as soon as I sell my S8+, I'll get a U11.
samteeee said:
Thank you for your reply.
And I also thought about OP5, I mean excellent price, power and software and unreal Dev activity,
almost like the "Nexus" what use to be! But as soon as I sell my S8+, I'll get a U11.
Click to expand...
Click to collapse
Oh yeah. Oneplus has definitely taken over the Nexus mantle. Lots of bang for your buck with a thriving development community. The only reason that made me go with the U11 is the better camera. I'm not sure which provider you're with. I'm with Telus and I lost my LTE + with the U11 had it on both the s8+ and the OP5 just in case that sort of thing matters to you. ?
mrnovanova said:
Oh yeah. Oneplus has definitely taken over the Nexus mantle. Lots of bang for your buck with a thriving development community. The only reason that made me go with the U11 is the better camera. I'm not sure which provider you're with. I'm with Telus and I lost my LTE + with the U11 had it on both the s8+ and the OP5 just in case that sort of thing matters to you. ?
Click to expand...
Click to collapse
Of course it does. I've been with Rogers for a while now but bought a "Public Mobile" SIM card but haven't switched yet and
as you probably know PM use Telus bands. Don't you have the Canadian variant of U11?
samteeee said:
Of course it does. I've been with Rogers for a while now but bought a "Public Mobile" SIM card but haven't switched yet and
as you probably know PM use Telus bands. Don't you have the Canadian variant of U11?
Click to expand...
Click to collapse
That's the thing. I have no idea. Bought it off of Kijiji. I have no idea where to find the info. Don't know if I have the Canadian, us, or international variant.

Essential is shutting down

That's all foks.
No new phones
Essential says it will no longer support the Essential Phone with further security updates or customer support.
Essential is shutting down
https://www.engadget.com/2020/02/12/andy-rubin-essential-shutting-down/
And
XDA news
https://www.xda-developers.com/essential-shut-down-no-more-updates/
Haven't touched mine in months. In the box, on the shelf.
p51d007 said:
Haven't touched mine in months. In the box, on the shelf.
Click to expand...
Click to collapse
Use mine almost every day as a wifi only device
Sent from my mata using XDA Labs
Sad but not unexpected. They said they will be releasing source code on Github, let's hope its enough to keep software updates going.
The company originally promised to provide security updates until August 2020. Now they are breaking that promise.
That's a shame... This has been a really good device... Still use mine even though I have newer devices
Sent from my PH-1 using XDA-Developers Legacy app
Yeah its definitely not surprising. They're not selling anything and haven't for a while, and when they were, they were not selling enough, or selling at too low of prices. Its not a great business strategy. I'm just sad that there will never be another software update, guess itll be time to move on to lineage.
A sad day! Still really enjoy my Essential phone. I guess it makes the decision to get a new handset a bit easier!
Yep, it's a shame, especially given most early issues with the phone are now fixed.
I'll keep on rocking mine till it starts to die.
sd_shadow said:
Use mine almost every day as a wifi only device
Sent from my mata using XDA Labs
Click to expand...
Click to collapse
Problem I had, was with the signal (or lack of). I use straight talk (tracfone) and places where I had a good
signal with my previous phone, I had no signal. Even with my OnePlus 6T, I had signal, and with the PH-1
I had no signal. Other than that, I never really had any issues, so It's in the drawer and an emergency phone.
Damn! Love this phone, never had any issues eg signal strength. I even care to prefer the more natural colours of it's native camera for outdoor photos in good light to Gcam!
Lets hope they release all the dev tools & keys ...
PH-1 is now PH-1e.
Sent from my PH-1 using Tapatalk
Still use my PH-1 as my daily driver... I will miss the monthly updates. Besides the Pixel phones, what other companies put out monthly updates to their Android phones?
Still my daily driver. No more gloating over getting fast updates. Think I dropped mine one too many times. The color camera can only focus on objects within a few feet of the phone. No infinity focus. Maybe time to cash in the chips.
SirDigitalKnight said:
Still use my PH-1 as my daily driver... I will miss the monthly updates. Besides the Pixel phones, what other companies put out monthly updates to their Android phones?
Click to expand...
Click to collapse
None.
Samsung is 2nd best.
Motorola is the lottery.
LG doesn't update phones especially in the United States.
Everyone else doesn't sell a ton of phones and tends to not update well either.
What's amazing to me is that at this point there is so little interest in this phone that after they announced they're shutting the doors, you have only 15 comments in a thread about that!
SirDigitalKnight said:
Still use my PH-1 as my daily driver... I will miss the monthly updates. Besides the Pixel phones, what other companies put out monthly updates to their Android phones?
Click to expand...
Click to collapse
Every Android One device I've owned has gotten its security update within the calendar month of release, typically less than 2 weeks behind the Pixels.
nascar48 said:
None.
Samsung is 2nd best.
Motorola is the lottery.
LG doesn't update phones especially in the United States.
Everyone else doesn't sell a ton of phones and tends to not update well either.
Click to expand...
Click to collapse
Nokia is now one of the fastest at updating & nearly all their models quickly, not just the flagships. Well at least Lineage will fill the gap for a bit.
@SirDigitalKnight
Sad day. I still use mine as my one and only daily driver. I was so hoping for a ph-2 version but by the lack of news I felt the shutdown was coming.
R. I. P. Essential
I picked up a pixel 4xl from TMobile today. For a phone that got knocked as hard as the essential did at its released price, hopefully this pixel serves well at $499. 40 days until unlock. No matter; I'll put my Adguard lifetime license key on it and see how that goes until then.
The Essential was just feeling like it wasn't built for Android 10. I stayed on Nougat for a long time. Was briefly on Oreo before jumping on 10 when it went official. Battery and function were fine until 10. One Magisk mod I was running, thinking it was helping got attacked by a well-known kernel developer today.
So maybe open sourced development is what I and this phone really needed? I didn't try a kernel. Best wishes for those sticking with this phone. I hope the Essential gets developed well with the source code that Essential surrendering going out the door.
Sent from my PH-1 using Tapatalk

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