Will AT&T allow you to turn on and inspect the One X before purchasing it? I want to make sure it has no dead pixels before I pull the trigger. I have the worst luck with that stuff. From what I've seen in some reviews it has a big sticker covering the screen that says something like "I'm the one you've been waiting for". I wonder if I can take that off and look at the screen before definitely saying "i'll take it".
Also, does the *#0*# screen test work on HTC phones?
Thanks in advance!
I would definitely inspect the unit before I signed the contract or finished my purchase. Would be a bummer to find a stuck pixel right after leaving the store. I'm sure they would exchange, but I would rather find any issues before they had my money.
Sent from my HTC One X using xda premium
I already turned on and played around with the one they set aside for me for tomorrow.
Can't wait!
If you ask - yes.
But if there was a defect with it you can just exchange it on the spot anyway.
We can't do that with iphones because they're wrapped in plastic.
Can you exchange a defective phone at any AT&T store, or does it have to be the one you bought it from?
I'm on my 2nd AT&T One X. Both have dead pixels. I was going to live with this one (2 dead pixels) but then I started noticing random dust particles underneath the screen. This is ridiculous.
I'd prefer not to return to the same store because it's only a matter of time before they start getting angry with me for turning all of their One X's into refurbs.
And how many will they allow me to exchange before they say enough is enough? I've gone through 6 monitors before due to dead/stuck pixels, and the new one still has some stuck pixels. I gave up since the new one is nearly perfect. It is my theory that *most* high resolution LCD monitors have at least one pixel defect, because I always seem to find them.
But back to the question... Can I exchange at another AT&T store to prevent angering the managers at the original store?
yeah i dont have a dead pixle but my screen formed a small bubble then chiped off. really annoying.
And what happens if they don't have the phone in stock due to the customs delay? I have limited time to make this exchange so how does that work?
Dunno but those are all very good questions. My screen isn't perfect but I'm not going to risk getting a worse one.
Sent from my HTC One X
You can exchange at any corporate owned store. If they are out of stock, have them notate your account that you were back within 30 days and have them call you once they are in stock.
EDIT: I worked at AT&T until a couple days ago... this is SOP for when a phone is out of stock and someone needs to do a DOA exchange.
Sent from my HTC One X
I got mine at best buy mobile..for good insurance and buyback program...but I haven't had any pixel issues...maybe I was just lucky...vivid was flawless too..
So how was att to work for? I'm about to go to work for them...money sounds good but want to know from somebody who has worked there..
Sent from my HTC One X using xda premium
Probably like any other retail job. You have goals to meet and you do anything you need to to meet them. If you don't meet your goals you fix it or you're gone.
I'm on my third. First one had dust. Second one wouldn't charge or sync and now my third has the bottom of the screen light leak. Its like my phones smiles at me.
Got third one yesterday. Gonna call att tomorrow. I wonder if its a 25% chance for a good unit with this phone?
Sent from my HTC One X using xda premium
austin4913 said:
I got mine at best buy mobile..for good insurance and buyback program...but I haven't had any pixel issues...maybe I was just lucky...vivid was flawless too..
So how was att to work for? I'm about to go to work for them...money sounds good but want to know from somebody who has worked there..
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Shaddy-Z. said:
Probably like any other retail job. You have goals to meet and you do anything you need to to meet them. If you don't meet your goals you fix it or you're gone.
Click to expand...
Click to collapse
AT&T was a great company to work for. I just wanted to get out of the retail hours. I worked at a mall location, so I'd leave as late as 10:30 some nights. I have a 9 month old and a wife, so that was getting old.
But the benefits are really good... It's a union job, so health insurance is great once you've worked there for over 6 months. I'm talking $120/mo for two people (health, life, vision and dental) and a $500 out-of-pocket max for the year. Last year I made mid-40s, which for the work you do is good money. You just have to deal with quotas and customer surveys and a lame scheduling system. I never had to worry about hitting my targets. Just take care of the customer and focus on what would be best for them and your numbers will follow.
Sent from my HTC One X
Related
Just wondering if anyone has any experience with this. I ordered my phone online and it has a dead pixel. Do you guys think my local store will exchange for another one? I did not buy with a contract. I would hate to go with out my phone...especially now that I am loving THIS phone.
what store did you order it from? i think most national chains will replace your stuff in store. not positive though.
Amazon is very good about exchanges within 30 days if that's where you got it. Otherwise you can call 611 I had one captivate replaced by amazon and one by AT&T
Sent from my Desire HD using Tapatalk
If you ordered from AT&T online a cor store will exchange for you. If you purchased from an agent like Wirefly they will not.
gunnyman said:
Amazon is very good about exchanges within 30 days if that's where you got it. Otherwise you can call 611 I had one captivate replaced by amazon and one by AT&T
Sent from my Desire HD using Tapatalk
Click to expand...
Click to collapse
Hey gunny! I followed you on the captivate and now have an inspire. What I did fellows is speak with an account executive about my ****ty captivates performance and they offered me the inspire for the contract price. Great deal and awesome phone. I am kind of bummed that I found a dead pixel. So it appears a core store will exchange? I hate to exchange it....over one stuck pixel. Hope they don't think I'm being a **** or anything. I just know its gonna bother me down the road.
Ugh. I got like 3 dead pixels stuck on the top right corner, barely noticeable...but I notice it. did you get it replaced?
Sent from my Desire HD using XDA App
alex4lex said:
Ugh. I got like 3 dead pixels stuck on the top right corner, barely noticeable...but I notice it. did you get it replaced?
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Yeah. I just got back from the retail store about an hour ago. It kind of sucked because the pixel was so small and they could hardly see it. It was stuck in green which didn't help. I have very good eye sight. I can even see the pixels on the iPhone 4 screen. Eventually they were able to see it and replaced the phone. They were amazed at how I got the phone without a contract though.
So, I did not buy the insurance on my phone. I take good care of my things so it's not a problem.
However, I'm on my third cappy, due to various defects. It's pretty obnoxious having to keep going and exchanging it...
Does ATT have a policy where they will sell you another phone for contract price or give you a phone of equal value for free after x amount of warranty replacements?
Regards
Smith
smithisize said:
So, I did not buy the insurance on my phone. I take good care of my things so it's not a problem.
However, I'm on my third cappy, due to various defects. It's pretty obnoxious having to keep going and exchanging it...
Does ATT have a policy where they will sell you another phone for contract price or give you a phone of equal value for free after x amount of warranty replacements?
Regards
Smith
Click to expand...
Click to collapse
I believe its after 4 replacements they replace it with something of equal value.
Sent from my CM7 powered captivate
I really hope that it doesn't get to that point but I'm pretty tired of swapping cappys lol.
And what else would I get anyways... a motorola? Blah... haven't trusted them since Razr xD
smithisize said:
I really hope that it doesn't get to that point but I'm pretty tired of swapping cappys lol.
And what else would I get anyways... a motorola? Blah... haven't trusted them since Razr xD
Click to expand...
Click to collapse
The infuse is good, except battery life.
Sent from my CM7 powered captivate
Well, I'm hoping it doesn't come to that.
I've invested a lot in this phone lol extended battery and case... ok not that much haha but still.
And I couldn't switch to a phone without custom ROM's... I'm addicted... NO! it's not a problem!!!!
If you do return it you should really consider the HTC Inspire, I just got one for my wife and I feel like dumping the Captivate!
The Inspire is too new of a phone. The phone they will give you is the Xperia X10. I've looked into it after going through my fair share of Cappys which a few could have been solved with a jig which i finally bought but anywayyyyy.
From what the resolutions specialist told me on the phone the Inspire and Atrix will take 6 months for them to get refurbs of those and even then its not a guarantee thats the phone they'll give you. They'll only give refurbs based on the information given to me when I pursued the same outcome.
Didn't take 6 months for refurbs to hit market. I gave a refurb, and I ordered it at the end of october. Remind me when captivate was released? 2-3 months is prob a more realistic timeframe.
Sent from a place my wife doesn't know about (yet)
3 replacement, 1 new battery possibly, and then they will let u choose an alternate device within the same segment. I hit replacement, replacement, battery, replacement. I was told I would have the option to swap device if it failed this time too. But luckily, the 3rd one worked.
I just don't like any other phones :/
I kinda like the xperia... the HTC looks cool but is too new...
Idk. Hopefully cappy lasts.
Regards
Smith
Don't you just hate when you.get different stories. I had two different resolutions specialists tell me 5 phones and your eligible for a different model but only one told me the inspire would take 6 months its possible it will be significantly less time.
Sent from my SGH-I897 using XDA Premium App
Saw this little blurb on HTCpedia can honestly say that I'm not too surprised. This phone is beyond awesome...
HTCpedia said:
Some AT&T users who are looking for the HTC One X are getting some bad news from the AT&T online store. AT&T is currently out of stock on the HTC One X at their online store. I knew that the HTC was selling good, not that good.
The HTC One X's only real competition that is available to purchase right now is.... nothing. Okay, there is one smartphone that can compete with the HTC One X right at this moment and it is the HTC One S.
Click to expand...
Click to collapse
http://htcpedia.com/news/Want-A-HTC-One-X-Out-Of-Stock-At-ATT-Online.html
Wow.
Yeah, I noticed it yesterday when I was looking for accessories on AT&T's website. AC has an article too:
http://www.androidcentral.com/att-htc-one-x-out-stock-online
I hoping they just sold out and there isn't an issue with the initial batch of phones.
Well lets just say a few days ago I was at target and the lady said they sold out so fast she never even had time to replace the plaque that had the "coming soon" shown in front of phone. So she just left it there since she couldn't keep them in stock.
Yesterday I went to look online to see which best buy had this phone in stock for a friend of mine, and out of the nearest 10 best buys around me, they were all sold out.
I think this phone even with its relatively low press coverage compared to phones like Tmobile's One S is doing really well.
mesko402 said:
Well lets just say a few days ago I was at target and the lady said they sold out so fast she never even had time to replace the plaque that had the "coming soon" shown in front of phone. So she just left it there since she couldn't keep them in stock.
Yesterday I went to look online to see which best buy had this phone in stock for a friend of mine, and out of the nearest 10 best buys around me, they were all sold out.
I think this phone even with its relatively low press coverage compared to phones like Tmobile's One S is doing really well.
Click to expand...
Click to collapse
Yeah, I've been checking stock elsewhere and it seems it has just been doing really well. I'm glad I went and got it when I did.
just picked mine up today just come to vermont lol
I bought mine and got lucky that I looked at it and the guy set it aside for me till launch day. Only had 2 in the store and the other was pre-ordered.
I talked to him the other day and he said people keep coming in for one.
beyorj said:
just picked mine up today just come to vermont lol
Click to expand...
Click to collapse
Yeah, I might do that. I hear Vermont has jobs as well.
I've been meaning to exchange my grey for a white HOX and all the stores I called are OOS
live4nyy said:
Yeah, I might do that. I hear Vermont has jobs as well.
Click to expand...
Click to collapse
LOL
I went to an AT&T store in downtown Washington DC the next day the One X was released ( I believe it was a Monday) and they were sold out.
It's more likely they've been taken off the shelf to push the new update that fixes WiFi and messaging.
I really doubt the phone is selling out. When I picked mine up they told me I was the first person to buy it. Sadly, all the other customers were just there for iPhones.
Sent from my HTC One X using XDA
I went to 5 different AT&T stores yesterday trying to find a white one. Every store said the phone has been selling like crazy. Every rep I talked to was interested in the phone and wanted to buy one for personal use.
I'm glad to see this phone selling well, it definitely deserves it.
Sent from my HTC One X using Tapatalk 2
Arcadia310 said:
I went to 5 different AT&T stores yesterday trying to find a white one. Every store said the phone has been selling like crazy. Every rep I talked to was interested in the phone and wanted to buy one for personal use.
I'm glad to see this phone selling well, it definitely deserves it.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
+1
I've been to many brick-n-mortars (AT&T, Radioshack, Best Buy) looking for accessories and all the employees were asking me about it. Employees at stores that don't have "live" models on display, like RS and BB, even wanted to check my HOX out.
It's a great phone. My local store had them in stock on release day. I was in yesterday for a swap, and they still had a couple available. Even in MS this is a popular phone.
Sent from my HTC One X using xda premium
karan1203 said:
It's more likely they've been taken off the shelf to push the new update that fixes WiFi and messaging.
I really doubt the phone is selling out. When I picked mine up they told me I was the first person to buy it. Sadly, all the other customers were just there for iPhones.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Nope
Sent from my HTC One X using xda premium
My first htc one x was white and had light bleed. I just got it exchanged for a black one. It is flawless...or at least I thought. It has dust under the screen and its annoying. My local att store is stubborn and the guys there are mean. I bought this phone off-contract so I can't live with these defects. What should I say to the guys at the ATT store?
Also, I am very disappointed with HTC quality check system at this point
Primenay13 said:
My first htc one x was white and had light bleed. I just got it exchanged for a black one. It is flawless...or at least I thought. It has dust under the screen and its annoying. My local att store is stubborn and the guys there are mean. I bought this phone off-contract so I can't live with these defects. What should I say to the guys at the ATT store?
Also, I am very disappointed with HTC quality check system at this point
Click to expand...
Click to collapse
If you bought it new off contract at AT&T you have 30 days just like anyone else, mean or not mean. Try a different AT&T store. They all take exchanges.
I had the same issue with my grey one x. That ISN'T dust those are dead pixels my friend! I swapped mine out after downloading a pixel checker app and showed the employee and he swapped it out and not restocking fee. Don't settle especially since you paid full price. Go get your money's worth.
Sent from my HTC One X using XDA
Driggity420 said:
I had the same issue with my grey one x. That ISN'T dust those are dead pixels my friend! I swapped mine out after downloading a pixel checker app and showed the employee and he swapped it out and not restocking fee. Don't settle especially since you paid full price. Go get your money's worth.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Yeah I think i'm going to that same store today. Wish me luck. I just don't want to pay the restocking fee because I mean I paid for this thing to work and if it doesn't I should get one that does.
No restock fee for defective units.
Sent from my HTC One X using xda premium
I had to pay a restocking fee to get a grey one. Well actually I wanted another white one but they are out of stock everywhere. And the said because of the customs thing they didn't know when they were getting more in. But because it was a different color they said it was like getting a whole different phone even though that's all they had left. They did offer to credit me on my bill though for the fee. I asked if I could have the zagg shield instead and they were cool and said ok.
It still makes me wonder though why they would charge a restocking fee for a defective unit. It wasn't my fault they only had grey left.
SkizzMcNizz said:
I had to pay a restocking fee to get a grey one. Well actually I wanted another white one but they are out of stock everywhere. And the said because of the customs thing they didn't know when they were getting more in. But because it was a different color they said it was like getting a whole different phone even though that's all they had left. They did offer to credit me on my bill though for the fee. I asked if I could have the zagg shield instead and they were cool and said ok.
It still makes me wonder though why they would charge a restocking fee for a defective unit. It wasn't my fault they only had grey left.
Click to expand...
Click to collapse
Because technically its a different phone because of the color. They did right by crediting you the restocking fee though.
Also they won't be getting anymore One X in for a while. Consider yourself very lucky.
Sent from my SAMSUNG-SGH-I717 using xda premium
Well guys just thought id update you all. I just took my phone in for exchange because of the dead pixel. The new one looks great so far....lets hope I don't suddenly notice a dead pixel lol
Same happened to me, bought off contract white one x and exchanged for the grey due to light leak. Except i had to pay the restocking with no credit back or anything. This new one is great though so im happy.
Can we get away off restocking fee if we complain about no multitasking?
I can't even use my data logging app, as it's being closed all the time...I call it a defect...
Oh and they say it has 16gb, while we only get 10gb - that's a lie (btw, the store I bought it from (BestBuy) had a note regarding different phones, and for the HTC One X it was saying that it has 16gb expandable to 32gb)
Don't fret, simply take it back and exchange it. If there's a clear manufacturers defect the last thing on my mind is to worry about it. I think "sweet, I have irrefutable evidence to support an exchange".
That being said though, I've never had any issues with any Android handsets I've purchased. I always read about screens with light bleeding, dust under the screens, misaligned cases, etc. Never, ever had a problem and I'm hyper critical.
Return it, get your money back, and patronize a store that treats you properly.
Sent from my Inspire 4G using XDA
It says expandible because of free access to dropbox...I think...the guy at best buy told me about it so i created an account (free) and it automatically uploads all my pictures..and music I believe...but I only have 3gb as of now so may be false advertising or a mistake...
Sent from my HTC One X using xda premium
austin4913 said:
It says expandible because of free access to dropbox...I think...the guy at best buy told me about it so i created an account (free) and it automatically uploads all my pictures..and music I believe...but I only have 3gb as of now so may be false advertising or a mistake...
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Yeah and unless traffic to/from that dropbox doesn't count as data usage, I wouldn't consider it as free or expandable, but more like a LIE, especially if one doesn't have unlimited data.
Login on the PC to your dropbox account, then complete the star-up guide thing to access all your data space. I was confused about it before as well. And yea it does cost data to transfer so not all that useful. Luckily I don't really need 26GB of data out of my 32 GB available. But this phone is amazing anyway! Friends are very jealous!
I kinda feel saying some inappropriate things so these threads would get closed.
Sent from my HTC One X using xda premium
ChongoDroid said:
I kinda feel saying some inappropriate things so these threads would get closed.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I bought the international version from Amazon and have returned it once for pixels. I can share some info that I got about the next shipment of one x s4's. It will be late summer before we see these phones again. The manufacturing of the galaxy and iphone have looked up suppliers and assembly plants in China.
Ps. Love the display but the performance and storage are disappointing at best.
photobuddha said:
I bought the international version from Amazon and have returned it once for pixels. I can share some info that I got about the next shipment of one x s4's. It will be late summer before we see these phones again. The manufacturing of the galaxy and iphone have looked up suppliers and assembly plants in China.
Ps. Love the display but the performance and storage are disappointing at best.
Click to expand...
Click to collapse
Lol performance? Really? This phone is incredibly fast.
Primenay13 said:
My first htc one x was white and had light bleed. I just got it exchanged for a black one. It is flawless...or at least I thought. It has dust under the screen and its annoying. My local att store is stubborn and the guys there are mean. I bought this phone off-contract so I can't live with these defects. What should I say to the guys at the ATT store?
Also, I am very disappointed with HTC quality check system at this point
Click to expand...
Click to collapse
Sounds like the amaze except both colors have light bleed. Can't believe they didn't fix this on there newest phone. People always saying there build quality is so good but yet the can't fix a problem that was a issue on a older phone.
Sent from my HTC_Amaze_4G using XDA
bmbrad said:
Sounds like the amaze except both colors have light bleed. Can't believe they didn't fix this on there newest phone. People always saying there build quality is so good but yet the can't fix a problem that was a issue on a older phone.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
You say this like other companies don't have QC issues. The new iPad has severe issues with really yellow screens and light bleeding. And that's from the biggest company on the planet.
Sent from my HTC One X using Tapatalk 2
Well, as most of you know, the HTC One X+ was announced today. Would it be stupid to buy an One S or should I wait for a One S+?
Many Thanks,
Boeingdude777
BoeingDude777 said:
Well, as most of you know, the HTC One X+ was announced today. Would it be stupid to buy an One S or should I wait for a One S+?
Many Thanks,
Boeingdude777
Click to expand...
Click to collapse
I just got this phone yesterday and I love it. imo I think the one x looks better but I love how compact this phone is for how big the screen is. cant go wrong that. as far as im concerned the one x+ still isn't too much of an upgrade besides its hd screen
I think you can't go wrong with either. The One X does feel good and solid and the bigger screen is awesome too. But the One S is so thin and sexy; even with a case. I went back to stock for the new update and this thing is even faster.
In my opinion, the only reason somebody would get a One X is because of the bigger screen. Even though the One is is marketed below the One X, it certainly does not feel or operate like it.
I don't think there will be a One S+. The way I see it, the One X+ was a small bump that gave the US a non-LTE but Tegra3 version. If you want the big screen, I would wait, but I'm really happy with the One S for the already stated reasons.
These can be found for $250 on craigslist. Buy it now sell it later without losing a dime.
woody296 said:
These can be found for $250 on craigslist. Buy it now sell it later without losing a dime.
Click to expand...
Click to collapse
Beware buying sh!t on Craigslist, especially phones. Make sure you have the device running before a purchase. But who the hell would want to buy a phone on Craigslist anyway?!
Closed Source Project said:
Beware buying sh!t on Craigslist, especially phones. Make sure you have the device running before a purchase. But who the hell would want to buy a phone on Craigslist anyway?!
Click to expand...
Click to collapse
Me.........
I have a One S for sale brand new in the box unopened! With a brand new smoke cruzerlite case $400
LibertyMonger said:
I have a One S for sale brand new in the box unopened! With a brand new smoke cruzerlite case $400
Click to expand...
Click to collapse
Interesting, do you know how much they usually cost?
Closed Source Project said:
Beware buying sh!t on Craigslist, especially phones. Make sure you have the device running before a purchase. But who the hell would want to buy a phone on Craigslist anyway?!
Click to expand...
Click to collapse
I purchase both my Nexus One and my Nexus S on craigslist. Its up to the buyer to make sure they don't get scammed. I take someone with me so I don't get robbed/jumped and I make sure the phone is working and I can make a call before money is even shown. Craigslist is a wonderful place to get stuff. The only people that get scammed on there are the gullible ones.
BoeingDude777 said:
Interesting, do you know how much they usually cost?
Click to expand...
Click to collapse
Not sure but I know my carrier has them listed for $600 I think. I just got 4 of them for my family and not sure i will keep mine I like my Galaxy Nexus and would like to sell my HTC to save the $ for the next Nexus.
Closed Source Project said:
Beware buying sh!t on Craigslist, especially phones. Make sure you have the device running before a purchase. But who the hell would want to buy a phone on Craigslist anyway?!
Click to expand...
Click to collapse
I just got a new one from craigslist a couple days ago, nothing wrong with getting stuff off of CL.. especially since phones come with a 1 year manufacture warranty if there is a issue with it (besides cracked screens).
Just bought HTC One S from a "nice" dude I found on Craigslist. The guy apparently works for T-Mobile, and we completed the transaction at a T-Mobile store. I paid $275 for a brand new HTC One S. I wanted a Galaxy S3 originally but getting a One S for around 60% of a GS3 price feels good. It's a good phone for the price for sure.
HTC One S is a great phone, if you enjoy compacted efficiency.
This phone is great IMO it all comes down to what you like, go on YouTube watch some reviews and see what you think.
Sent from my HTC One S using xda app-developers app
melcali said:
lmao. I actually don't mind phones made with plastic. i loved the G1 to death. thought it felt great. But the new S3 feel very cheap to me.
Click to expand...
Click to collapse
I loved my G1 as well, there is a difference between cheap plastic and premium plastic.. compare the N9/one x with the galaxy s 2 hahah
paperecho said:
I purchase both my Nexus One and my Nexus S on craigslist. Its up to the buyer to make sure they don't get scammed. I take someone with me so I don't get robbed/jumped and I make sure the phone is working and I can make a call before money is even shown. Craigslist is a wonderful place to get stuff. The only people that get scammed on there are the gullible ones.
Click to expand...
Click to collapse
You can always rendezvous with the craiglist seller in a bank or ATM machines as there are always camera's there and you can verify the phone is legit and then get the money from the ATM and that way if you ever have to file a complaint, you will have the time and hopefully the camera captured you and the seller doing the transaction in the bank lobby
i31us said:
You can always rendezvous with the craiglist seller in a bank or ATM machines as there are always camera's there and you can verify the phone is legit and then get the money from the ATM and that way if you ever have to file a complaint, you will have the time and hopefully the camera captured you and the seller doing the transaction in the bank lobby
Click to expand...
Click to collapse
or you can have the guy meet you outside your house and set up a camera haha
As much as this Craigs list thing is hijacking the thread I suppose I'll participate..Just meet inside a McDonald's. Public, cameras, plenty to choose from. But always, always put your SIM and micro sd in and check all functions first.
Sent from my HTC One S using xda app-developers app
So can anyone answer the question about the differences between the 2 one S versions in terms of reliability?
Sent from my MB860 using xda premium