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My Incredible, which I love, took a bath in my pocket and is having all sorts of issues now. I'm up for an upgrade and decided that I'm going with a Thunderbolt over the Inc2. My question is, has anyone had horror story with the recertified phones from Verizon? My boss got his Incredible from the precertified program and has had continuous issues. Thoughts?
Should be ok. If theres something
Wrong you could always send it back for a new one. I had hardware problems with a replacement and they had no problem sending out a new one.
Sent from my ADR6400L using XDA App
I've never bought a certified reused phone but i did go through warranty replacements and they send me certified used ones. I don't really see a difference. They look brand new and work just as fine. If there is a problem, you can always exchange it or ask for another warranty replacement,
I suppose I could go a week or two prior to rooting it to make sure there aren't any issues. I guess I'd survive.
Mines certified used from vzw. Was bassically brand new I'm box. Everything was new except the SD card i think, it was already installed in the phone. Haven't had any problems whatsoever
Sent from my Thunderbolt using my f***King thumbs
I don't have a problem with a recertified device. Anytime you receive a replacement device for issues you're receiving a certified like new device. If you have any problems Verizon still covers it and replaces it for you. I would buy one.
no i hate refurbs.
Mine is a referb and I have not had a problem. Rooted it and everything and not a single problem.
Sent from my BAMF'N ADR6400L using XDA Premium App
Yes, depending on price. Got my brand new TB on launch day for $75 (after loyalty discount & Best Buy comp) so it would have to be pretty cheap!
Thanks, Robrecht
I would buy an HTC refurb. I've never had bad luck with manufacturer refurbished items, there are certain products that are cheap to begin with that I wouldn't buy refurbished, but then again I generally don't buy cheap stuff new either, especially when it comes to hardware.
I'd love to find a refurb on sale to buy for my girlfriend to use as we're both just starting to get into some theming and learning some development
My Bolt is a CPO. I got it for $199. The first one they sent was defective. I simply called them and they sent another. No worries since. Before my first two weeks had completed, they dropped the price on the CPO's to $169. I called them up and asked about it...they credited me the $30. I've been very pleased. Especially coming from the Eris.
Go for it.
Sent from my ADR6400L using Tapatalk
I'm with you, you pay 250 dollar's for a phone, it breaks then they send you a used one.
Sent from my ADR6400L using XDA Premium App
I got mine new for 99 for an upgrade they gave me 100 off then I got a postcard with another 50 a week after I bought it so I ended up paying 99. My girl got the palm 2 and I did bill to my account ( I lost my wallet ) and instead of billing my acct the credited it for 149 dollar's. LOL bet that'll never happen again.
Sent from my ADR6400L using XDA Premium App
I buy used phones all the time, who knows if they are a refurb or not, never have problems.
Most of the problems people return their phones for can be solved with a master reset.
Nothing wrong with a cpo/refurb device imo
Buy a used TH from Craigslist and don't extend your contract. Then when the dual-core phones arrive get one of those. My next phone will be 4G, dual-core with 4 inch screen. TB just too big/heavy but I like it.
Sent from my ADR6400L using XDA App
Long story short: broke my Sidekick, need a new phone.
the only phones I'm interested in is another Sidekick ($380), or a mytouch 4g slide (at least $500). problem is, even though my contract has run only a few months, it's actually cheaper to pay the cancellation fee (max $200) and switch to another provider than to buy a new phone unsubsidized, which afaik, is all t-mobile will allow. (kind of a screwed up business model, huh?)
so since its almost black friday in 6 hours or so,, does anyone know of a good sale on either Mytouch 4g slide, or even the Sidekick?
May want to check t mobiles website. You can always buy a refurbished phone as well.
sent from my Agent Orange MT4G Slide using xda premium
You would probably be better off buying the phone off ebay or Amazon, because they're a lot cheaper than buying them from TMobile
omgwtfmason said:
You would probably be better off buying the phone off ebay or Amazon, because they're a lot cheaper than buying them from TMobile
Click to expand...
Click to collapse
Bought mine when T-Mobile had their smartphone sale two months ago.
blackknightavalon said:
Bought mine when T-Mobile had their smartphone sale two months ago.
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Click to collapse
Cool story.
Just buy a Droid RAZR with Verizon off Amazon, 1 cent.
Should always pay the insurance fee....the 100 or so deductible is better than 500 to replace a phone....
Tmo commercials said something about black Friday deals on smartphones, check it out
Sent from my RubiX CubeD MT4GS using XDA App
I got mine on Craigslist back in October for $325, new. Check there?
thanks for the suggestions guys, but the only good deal I found at all was for the Samsung Transform Ultra, on Boost Mobile. so I went for that, I think I'll be pretty happy to finally have real stock android rather than a Sense/Touchwiz infection.
I did look for deals on tmobile phones, but they were all for new contracts and upgrades ONLY. I even got on the customer service line twice and explained to them that 1. I could not keep using the broken phone, and 2. the ONLY adequate replacements are twice the cost of cancelling; they did not seem to have a contingency for this. oh well, their loss. my new phone, of course, will have a protection plan, but still, Tmobile really should rethink their replacement system.
Falkner09 said:
thanks for the suggestions guys, but the only good deal I found at all was for the Samsung Transform Ultra, on Boost Mobile. so I went for that, I think I'll be pretty happy to finally have real stock android rather than a Sense/Touchwiz infection.
I did look for deals on tmobile phones, but they were all for new contracts and upgrades ONLY. I even got on the customer service line twice and explained to them that 1. I could not keep using the broken phone, and 2. the ONLY adequate replacements are twice the cost of cancelling; they did not seem to have a contingency for this. oh well, their loss. my new phone, of course, will have a protection plan, but still, Tmobile really should rethink their replacement system.
Click to expand...
Click to collapse
It's called $7 insurance, i have it i have replaced 5 G2's, 2 MyTouch 4G, and MyTouch 4G Slide is what im on now courtesy of them cancelling the G2, then they replaced it with a MyTouch 4G, then the MT4GS
I guess im treated well, maybe its luck, but im sorry you couldn't get a good deal on a phone. Enjoy your Samsung
CoNsPiRiSiZe said:
Cool story.
Just buy a Droid RAZR with Verizon off Amazon, 1 cent.
Click to expand...
Click to collapse
Then exchange for the galaxy nexus..
Sent from my Bulletproof_Doubleshot using xda premium
My oh my, I have the original Transform and it makes me want to slap the creator with the device. WHAT AN INFERIOR DEVICE? This is also my FIRST Android, so its not a happy welcoming. Tell me how it goes with the Ultra, I want to see if I break my phone, I'll get an Ultra xD
Sent from my SPH-M920 using XDA App
shady503403 said:
Then exchange for the galaxy nexus..
Sent from my Bulletproof_Doubleshot using xda premium
Click to expand...
Click to collapse
It has not released yet, December 8th is probably when it goes out.
Sent from my SPH-M920 using XDA App
androidrockz said:
It has not released yet, December 8th is probably when it goes out.
Sent from my SPH-M920 using XDA App
Click to expand...
Click to collapse
U can exchange a phone with Verizon until like Jan 23 or somethin
CoNsPiRiSiZe said:
U can exchange a phone with Verizon until like Jan 23 or somethin
Click to expand...
Click to collapse
Its 30 days. If you get it at release you have to Jan 8th to exchange.
Sent from my SPH-M920 using XDA App
androidrockz said:
Its 30 days. If you get it at release you have to Jan 8th to exchange.
Sent from my SPH-M920 using XDA App
Click to expand...
Click to collapse
No Verizon has some special return policy for the holidays
Sent from my RubiX CubeD MT4GS using xda premium
CoNsPiRiSiZe said:
No Verizon has some special return policy for the holidays
Sent from my RubiX CubeD MT4GS using xda premium
Click to expand...
Click to collapse
For low end phones...
Sent from my SPH-M920 using XDA App
Just sell your cell phone contract to a third party.
well now that i'm on Boost, I've been noticing that If I started a new contract with Tmobile under the current black friday weekend deals, I could get this or several other phones free and then actually recoup some of the money I just spent, provided I return the Boost phone I just bought. so:
in general, how good is this phone? I noticed it seemed smooth and lagless in store, but of course that's just a store model without a bunch of additional apps from the market. I'm mostly wondering if Sense causes problems at all regarding compatibility with any apps, or stability problems that wouldn't be expected to happen on a stock 2.3 rom. I have a stock 2.3 phone now, so that could be a risky change; however, this phone I have is only $230 new, single core, and is known for a screen sensitivity problem that may get worse on my handset, but may not.
also, could I expect any problems or side effects from rooting? one of my goals in that, if I get the MT4GS, will be to quickly turn the "genius" button into a search button. that cause problems for anyone? I did the same thing on the Sidekick, and sometimes it worked, sometimes not. but it may have just been that particular phone.
Falkner09 said:
well now that i'm on Boost, I've been noticing that If I started a new contract with Tmobile under the current black friday weekend deals, I could get this or several other phones free and then actually recoup some of the money I just spent, provided I return the Boost phone I just bought. so:
in general, how good is this phone? I noticed it seemed smooth and lagless in store, but of course that's just a store model without a bunch of additional apps from the market. I'm mostly wondering if Sense causes problems at all regarding compatibility with any apps, or stability problems that wouldn't be expected to happen on a stock 2.3 rom. I have a stock 2.3 phone now, so that could be a risky change; however, this phone I have is only $230 new, single core, and is known for a screen sensitivity problem that may get worse on my handset, but may not.
also, could I expect any problems or side effects from rooting? one of my goals in that, if I get the MT4GS, will be to quickly turn the "genius" button into a search button. that cause problems for anyone? I did the same thing on the Sidekick, and sometimes it worked, sometimes not. but it may have just been that particular phone.
Click to expand...
Click to collapse
In your experience does the phone lag? Struggle to do simple tasks?
[Sent from my Samsung Transform]
Will AT&T allow you to turn on and inspect the One X before purchasing it? I want to make sure it has no dead pixels before I pull the trigger. I have the worst luck with that stuff. From what I've seen in some reviews it has a big sticker covering the screen that says something like "I'm the one you've been waiting for". I wonder if I can take that off and look at the screen before definitely saying "i'll take it".
Also, does the *#0*# screen test work on HTC phones?
Thanks in advance!
I would definitely inspect the unit before I signed the contract or finished my purchase. Would be a bummer to find a stuck pixel right after leaving the store. I'm sure they would exchange, but I would rather find any issues before they had my money.
Sent from my HTC One X using xda premium
I already turned on and played around with the one they set aside for me for tomorrow.
Can't wait!
If you ask - yes.
But if there was a defect with it you can just exchange it on the spot anyway.
We can't do that with iphones because they're wrapped in plastic.
Can you exchange a defective phone at any AT&T store, or does it have to be the one you bought it from?
I'm on my 2nd AT&T One X. Both have dead pixels. I was going to live with this one (2 dead pixels) but then I started noticing random dust particles underneath the screen. This is ridiculous.
I'd prefer not to return to the same store because it's only a matter of time before they start getting angry with me for turning all of their One X's into refurbs.
And how many will they allow me to exchange before they say enough is enough? I've gone through 6 monitors before due to dead/stuck pixels, and the new one still has some stuck pixels. I gave up since the new one is nearly perfect. It is my theory that *most* high resolution LCD monitors have at least one pixel defect, because I always seem to find them.
But back to the question... Can I exchange at another AT&T store to prevent angering the managers at the original store?
yeah i dont have a dead pixle but my screen formed a small bubble then chiped off. really annoying.
And what happens if they don't have the phone in stock due to the customs delay? I have limited time to make this exchange so how does that work?
Dunno but those are all very good questions. My screen isn't perfect but I'm not going to risk getting a worse one.
Sent from my HTC One X
You can exchange at any corporate owned store. If they are out of stock, have them notate your account that you were back within 30 days and have them call you once they are in stock.
EDIT: I worked at AT&T until a couple days ago... this is SOP for when a phone is out of stock and someone needs to do a DOA exchange.
Sent from my HTC One X
I got mine at best buy mobile..for good insurance and buyback program...but I haven't had any pixel issues...maybe I was just lucky...vivid was flawless too..
So how was att to work for? I'm about to go to work for them...money sounds good but want to know from somebody who has worked there..
Sent from my HTC One X using xda premium
Probably like any other retail job. You have goals to meet and you do anything you need to to meet them. If you don't meet your goals you fix it or you're gone.
I'm on my third. First one had dust. Second one wouldn't charge or sync and now my third has the bottom of the screen light leak. Its like my phones smiles at me.
Got third one yesterday. Gonna call att tomorrow. I wonder if its a 25% chance for a good unit with this phone?
Sent from my HTC One X using xda premium
austin4913 said:
I got mine at best buy mobile..for good insurance and buyback program...but I haven't had any pixel issues...maybe I was just lucky...vivid was flawless too..
So how was att to work for? I'm about to go to work for them...money sounds good but want to know from somebody who has worked there..
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Shaddy-Z. said:
Probably like any other retail job. You have goals to meet and you do anything you need to to meet them. If you don't meet your goals you fix it or you're gone.
Click to expand...
Click to collapse
AT&T was a great company to work for. I just wanted to get out of the retail hours. I worked at a mall location, so I'd leave as late as 10:30 some nights. I have a 9 month old and a wife, so that was getting old.
But the benefits are really good... It's a union job, so health insurance is great once you've worked there for over 6 months. I'm talking $120/mo for two people (health, life, vision and dental) and a $500 out-of-pocket max for the year. Last year I made mid-40s, which for the work you do is good money. You just have to deal with quotas and customer surveys and a lame scheduling system. I never had to worry about hitting my targets. Just take care of the customer and focus on what would be best for them and your numbers will follow.
Sent from my HTC One X
Saw this little blurb on HTCpedia can honestly say that I'm not too surprised. This phone is beyond awesome...
HTCpedia said:
Some AT&T users who are looking for the HTC One X are getting some bad news from the AT&T online store. AT&T is currently out of stock on the HTC One X at their online store. I knew that the HTC was selling good, not that good.
The HTC One X's only real competition that is available to purchase right now is.... nothing. Okay, there is one smartphone that can compete with the HTC One X right at this moment and it is the HTC One S.
Click to expand...
Click to collapse
http://htcpedia.com/news/Want-A-HTC-One-X-Out-Of-Stock-At-ATT-Online.html
Wow.
Yeah, I noticed it yesterday when I was looking for accessories on AT&T's website. AC has an article too:
http://www.androidcentral.com/att-htc-one-x-out-stock-online
I hoping they just sold out and there isn't an issue with the initial batch of phones.
Well lets just say a few days ago I was at target and the lady said they sold out so fast she never even had time to replace the plaque that had the "coming soon" shown in front of phone. So she just left it there since she couldn't keep them in stock.
Yesterday I went to look online to see which best buy had this phone in stock for a friend of mine, and out of the nearest 10 best buys around me, they were all sold out.
I think this phone even with its relatively low press coverage compared to phones like Tmobile's One S is doing really well.
mesko402 said:
Well lets just say a few days ago I was at target and the lady said they sold out so fast she never even had time to replace the plaque that had the "coming soon" shown in front of phone. So she just left it there since she couldn't keep them in stock.
Yesterday I went to look online to see which best buy had this phone in stock for a friend of mine, and out of the nearest 10 best buys around me, they were all sold out.
I think this phone even with its relatively low press coverage compared to phones like Tmobile's One S is doing really well.
Click to expand...
Click to collapse
Yeah, I've been checking stock elsewhere and it seems it has just been doing really well. I'm glad I went and got it when I did.
just picked mine up today just come to vermont lol
I bought mine and got lucky that I looked at it and the guy set it aside for me till launch day. Only had 2 in the store and the other was pre-ordered.
I talked to him the other day and he said people keep coming in for one.
beyorj said:
just picked mine up today just come to vermont lol
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Click to collapse
Yeah, I might do that. I hear Vermont has jobs as well.
I've been meaning to exchange my grey for a white HOX and all the stores I called are OOS
live4nyy said:
Yeah, I might do that. I hear Vermont has jobs as well.
Click to expand...
Click to collapse
LOL
I went to an AT&T store in downtown Washington DC the next day the One X was released ( I believe it was a Monday) and they were sold out.
It's more likely they've been taken off the shelf to push the new update that fixes WiFi and messaging.
I really doubt the phone is selling out. When I picked mine up they told me I was the first person to buy it. Sadly, all the other customers were just there for iPhones.
Sent from my HTC One X using XDA
I went to 5 different AT&T stores yesterday trying to find a white one. Every store said the phone has been selling like crazy. Every rep I talked to was interested in the phone and wanted to buy one for personal use.
I'm glad to see this phone selling well, it definitely deserves it.
Sent from my HTC One X using Tapatalk 2
Arcadia310 said:
I went to 5 different AT&T stores yesterday trying to find a white one. Every store said the phone has been selling like crazy. Every rep I talked to was interested in the phone and wanted to buy one for personal use.
I'm glad to see this phone selling well, it definitely deserves it.
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
+1
I've been to many brick-n-mortars (AT&T, Radioshack, Best Buy) looking for accessories and all the employees were asking me about it. Employees at stores that don't have "live" models on display, like RS and BB, even wanted to check my HOX out.
It's a great phone. My local store had them in stock on release day. I was in yesterday for a swap, and they still had a couple available. Even in MS this is a popular phone.
Sent from my HTC One X using xda premium
karan1203 said:
It's more likely they've been taken off the shelf to push the new update that fixes WiFi and messaging.
I really doubt the phone is selling out. When I picked mine up they told me I was the first person to buy it. Sadly, all the other customers were just there for iPhones.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Nope
Sent from my HTC One X using xda premium
My first htc one x was white and had light bleed. I just got it exchanged for a black one. It is flawless...or at least I thought. It has dust under the screen and its annoying. My local att store is stubborn and the guys there are mean. I bought this phone off-contract so I can't live with these defects. What should I say to the guys at the ATT store?
Also, I am very disappointed with HTC quality check system at this point
Primenay13 said:
My first htc one x was white and had light bleed. I just got it exchanged for a black one. It is flawless...or at least I thought. It has dust under the screen and its annoying. My local att store is stubborn and the guys there are mean. I bought this phone off-contract so I can't live with these defects. What should I say to the guys at the ATT store?
Also, I am very disappointed with HTC quality check system at this point
Click to expand...
Click to collapse
If you bought it new off contract at AT&T you have 30 days just like anyone else, mean or not mean. Try a different AT&T store. They all take exchanges.
I had the same issue with my grey one x. That ISN'T dust those are dead pixels my friend! I swapped mine out after downloading a pixel checker app and showed the employee and he swapped it out and not restocking fee. Don't settle especially since you paid full price. Go get your money's worth.
Sent from my HTC One X using XDA
Driggity420 said:
I had the same issue with my grey one x. That ISN'T dust those are dead pixels my friend! I swapped mine out after downloading a pixel checker app and showed the employee and he swapped it out and not restocking fee. Don't settle especially since you paid full price. Go get your money's worth.
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Yeah I think i'm going to that same store today. Wish me luck. I just don't want to pay the restocking fee because I mean I paid for this thing to work and if it doesn't I should get one that does.
No restock fee for defective units.
Sent from my HTC One X using xda premium
I had to pay a restocking fee to get a grey one. Well actually I wanted another white one but they are out of stock everywhere. And the said because of the customs thing they didn't know when they were getting more in. But because it was a different color they said it was like getting a whole different phone even though that's all they had left. They did offer to credit me on my bill though for the fee. I asked if I could have the zagg shield instead and they were cool and said ok.
It still makes me wonder though why they would charge a restocking fee for a defective unit. It wasn't my fault they only had grey left.
SkizzMcNizz said:
I had to pay a restocking fee to get a grey one. Well actually I wanted another white one but they are out of stock everywhere. And the said because of the customs thing they didn't know when they were getting more in. But because it was a different color they said it was like getting a whole different phone even though that's all they had left. They did offer to credit me on my bill though for the fee. I asked if I could have the zagg shield instead and they were cool and said ok.
It still makes me wonder though why they would charge a restocking fee for a defective unit. It wasn't my fault they only had grey left.
Click to expand...
Click to collapse
Because technically its a different phone because of the color. They did right by crediting you the restocking fee though.
Also they won't be getting anymore One X in for a while. Consider yourself very lucky.
Sent from my SAMSUNG-SGH-I717 using xda premium
Well guys just thought id update you all. I just took my phone in for exchange because of the dead pixel. The new one looks great so far....lets hope I don't suddenly notice a dead pixel lol
Same happened to me, bought off contract white one x and exchanged for the grey due to light leak. Except i had to pay the restocking with no credit back or anything. This new one is great though so im happy.
Can we get away off restocking fee if we complain about no multitasking?
I can't even use my data logging app, as it's being closed all the time...I call it a defect...
Oh and they say it has 16gb, while we only get 10gb - that's a lie (btw, the store I bought it from (BestBuy) had a note regarding different phones, and for the HTC One X it was saying that it has 16gb expandable to 32gb)
Don't fret, simply take it back and exchange it. If there's a clear manufacturers defect the last thing on my mind is to worry about it. I think "sweet, I have irrefutable evidence to support an exchange".
That being said though, I've never had any issues with any Android handsets I've purchased. I always read about screens with light bleeding, dust under the screens, misaligned cases, etc. Never, ever had a problem and I'm hyper critical.
Return it, get your money back, and patronize a store that treats you properly.
Sent from my Inspire 4G using XDA
It says expandible because of free access to dropbox...I think...the guy at best buy told me about it so i created an account (free) and it automatically uploads all my pictures..and music I believe...but I only have 3gb as of now so may be false advertising or a mistake...
Sent from my HTC One X using xda premium
austin4913 said:
It says expandible because of free access to dropbox...I think...the guy at best buy told me about it so i created an account (free) and it automatically uploads all my pictures..and music I believe...but I only have 3gb as of now so may be false advertising or a mistake...
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Yeah and unless traffic to/from that dropbox doesn't count as data usage, I wouldn't consider it as free or expandable, but more like a LIE, especially if one doesn't have unlimited data.
Login on the PC to your dropbox account, then complete the star-up guide thing to access all your data space. I was confused about it before as well. And yea it does cost data to transfer so not all that useful. Luckily I don't really need 26GB of data out of my 32 GB available. But this phone is amazing anyway! Friends are very jealous!
I kinda feel saying some inappropriate things so these threads would get closed.
Sent from my HTC One X using xda premium
ChongoDroid said:
I kinda feel saying some inappropriate things so these threads would get closed.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
I bought the international version from Amazon and have returned it once for pixels. I can share some info that I got about the next shipment of one x s4's. It will be late summer before we see these phones again. The manufacturing of the galaxy and iphone have looked up suppliers and assembly plants in China.
Ps. Love the display but the performance and storage are disappointing at best.
photobuddha said:
I bought the international version from Amazon and have returned it once for pixels. I can share some info that I got about the next shipment of one x s4's. It will be late summer before we see these phones again. The manufacturing of the galaxy and iphone have looked up suppliers and assembly plants in China.
Ps. Love the display but the performance and storage are disappointing at best.
Click to expand...
Click to collapse
Lol performance? Really? This phone is incredibly fast.
Primenay13 said:
My first htc one x was white and had light bleed. I just got it exchanged for a black one. It is flawless...or at least I thought. It has dust under the screen and its annoying. My local att store is stubborn and the guys there are mean. I bought this phone off-contract so I can't live with these defects. What should I say to the guys at the ATT store?
Also, I am very disappointed with HTC quality check system at this point
Click to expand...
Click to collapse
Sounds like the amaze except both colors have light bleed. Can't believe they didn't fix this on there newest phone. People always saying there build quality is so good but yet the can't fix a problem that was a issue on a older phone.
Sent from my HTC_Amaze_4G using XDA
bmbrad said:
Sounds like the amaze except both colors have light bleed. Can't believe they didn't fix this on there newest phone. People always saying there build quality is so good but yet the can't fix a problem that was a issue on a older phone.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
You say this like other companies don't have QC issues. The new iPad has severe issues with really yellow screens and light bleeding. And that's from the biggest company on the planet.
Sent from my HTC One X using Tapatalk 2