Hey guys, I'm in need of some advice regarding a Radioshack extended warranty that i bought for my Sensation. I just dropped my phone today and the screen now has a horrifying crack along the top, but fortunately my extended warranty covers any sort of physical damages. My phone, however, is S-off'ed, and i have CM7 installed, which obviously violates the original T-mobile warranty. I was wondering if you guys think I would have to revert back to S-ON in order to have it fixed under the Radioshack warranty? Does anyone know if they would check for that or if they would simply repair it, or even just order a new one? Any advise, especially from Radioshack employees/anyone who's dealt with their warranties would be greatly appreciated. Thanks
This is just my IMHO, but I don't think they are going to repair you phone, more like replace. And if they are replacing I'd just as soon expect them to replace the physical phone regardless if you voided the software/firmware warranty. But Radioshack could screw you over, and that wouldn't shock me either.
Thanks for the reply, and yeah, that's what I was thinking. Hopefully they don't screw me over though because I've been doing some reading and it seems that their extended warranty services have received very poor ratings.. Does anyone know if HTC or T-Mobile do repairs, and if so how much they might charge?
Sent from my Sensation using XDA App
I just received a sensation practically brand new. The only problem is the power button no longer works. I tried looking around a bit but doesn't seem like there's any physical damage. The button still clicks normally but it just doesn't do anything. I got this from someone so warranty is out of the question. Is there anything I can do with this or is it pretty much trashed? :crying:
i think ...for warranty claims ..actual buyer is not required
you can say that ..you bought it second hand ...and can claim for warranty
ganeshp said:
i think ...for warranty claims ..actual buyer is not required
you can say that ..you bought it second hand ...and can claim for warranty
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Hmm, I always thought warranty doesn't transfer over. Let me give it a shot and see. I hate to see a good phone goes to waste like that
Has anyone tried to send their unlocked device to SquareTrade for warranty service?
Do they vaild the warranty with unlocked device?
I go through the Aftermarket post and only one people provide a link that SquareTrade provide warranty for unlocked iPhone.
I wonder if anyone can confirm if the accept unlocked TF700
thanks
noobwow said:
Has anyone tried to send their unlocked device to SquareTrade for warranty service?
Do they vaild the warranty with unlocked device?
I go through the Aftermarket post and only one people provide a link that SquareTrade provide warranty for unlocked iPhone.
I wonder if anyone can confirm if the accept unlocked TF700
thanks
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but see, they offer drop protection
if you drop it and the screen breaks, i cant see them denying it because its an unlocked device?
but yeah this is a good question
Well, as quoted from their Service Agreement Summary:
WHAT ISN'T COVERED:
There are 4 notable exclusions to your coverage. (Refer to the Service Agreement for a full list.)
Accidental Damage: Unless you purchase ADH coverage, we don’t cover items that are damaged accidentally. This includes water immersion, drops, and spills.
Cosmetic Damage: We don’t cover cosmetic damage that doesn't interfere with normal use of your item, like damage to cases.
Accessories and Buyer-Replaceable Parts: We don’t cover accessories or parts that are meant to be replaced by the buyer, like earpieces and ink cartridges.
Software: We don’t cover software issues, including for computers, phones, and tablets.
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So I'd assume that if you hard bricked from an unlock attempt or something and they thought it was your doing, they wouldn't cover it.
My guess though is that they would overlook the unlock if you were sending it in because of manufacturing defect.
Just try not to let them know you're unlocked :silly:
The key is to withhold as much information from insurance companies as possible to ensure the highest chance of reimbursement!
Alpha52 said:
Well, as quoted from their Service Agreement Summary:
So I'd assume that if you hard bricked from an unlock attempt or something and they thought it was your doing, they wouldn't cover it.
My guess though is that they would overlook the unlock if you were sending it in because of manufacturing defect.
Just try not to let them know you're unlocked :silly:
The key is to withhold as much information from insurance companies as possible to ensure the highest chance of reimbursement!
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hmmm so even if the stock OS somehow locked up(i.e. 500 apps or rogue apps) or got queezy to the point u couldnt use it,they wouldnt fix it?
if they dont do software problems, and drops only if u have the extra protection, and dont do cosmetics(scratches/scrapes), what does the warranty cover? Just broken power and volume buttons?
SayWhat10 said:
hmmm so even if the stock OS somehow locked up(i.e. 500 apps or rogue apps) or got queezy to the point u couldnt use it,they wouldnt fix it?
if they dont do software problems, and drops only if u have the extra protection, and dont do cosmetics(scratches/scrapes), what does the warranty cover? Just broken power and volume buttons?
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Their base coverage covers manufacturing faults that arise after purchase.
Screen adhesion, light bleed and button issues seem to be the most common with the Infinity.
I don't have a warranty with them so I don't know from experience what they do and don't cover or how much you can get away with. I'm just basing everything off what I'm reading on their site.
I would say that since devices with unlocked bootloaders are not specifically excluded, that they would definitely be covered, at least under the "accidental" coverage plan... I also read an article on Pulse some time back that they *do* cover devices with unlocked bootloaders, but they don't specifically advertise that.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
I do not yet know everything that will need replacing on my s3 or if it is worth repairing due to the damage. I have not yet taken the phone apart.
I can say for sure that I will need to replace the
Touchscreen
LCD
Battery cover
Case/Housing
From what I have seen of the damage I do not think the phone is worth trying to fix.
Do you have insurance or Not? If you have insurance its worth doing a claim otherwise, I would say its worth fixing.
Unfortunately no i don't have insurance on the phone, as I do not like sam's club policy.
I will add pictures when I find a working camera.
Hey people. My wife's 2 month old Honor 6x has been having a problem with the display on and off. We were planning to take it to the service centre and I just happened to drop it into the toilet bowl
Now I am wondering if the service guys blame it on the water damage. Any idea what could be done now? Has anyone gone through this ordeal? :crying:
no matter what, he will offcourse be blaming you on the water damage, he might not charge you, i think warenty got you backed up?
thilak devraj said:
no matter what, he will offcourse be blaming you on the water damage, he might not charge you, i think warenty got you backed up?
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Have warranty. But does warranty cover water damage? I don't think so...
Suhas_JS said:
Have warranty. But does warranty cover water damage? I don't think so...
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water damage just takes about the service charges, and service charges are covered within warranty, so, i think, yes
Rommco05 said:
I think no, u will probably pay from repair. If phone don't have any IP certification (water resistance) is waranty invalid... that's logic. So say true and wait for bill. But definitelly go to autorized service!! Because just he can open phone and your warranty will be continued after repair
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they didn't charge me for a water damage of honor 5x, so there's high chance that they will not charge
Rommco05 said:
I dont know so, another + for Honor
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I'm not saying that honor's services are great, but they didn't charge me for a water damage since I had no serious hardware damage or any malfunctions of any parts, it was just a service charge, so
Rommco05 said:
So he just dried and clean up device
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yeah, maybe
Suhas_JS said:
Hey people. My wife's 2 month old Honor 6x has been having a problem with the display on and off. We were planning to take it to the service centre and I just happened to drop it into the toilet bowl
Now I am wondering if the service guys blame it on the water damage. Any idea what could be done now? Has anyone gone through this ordeal? :crying:
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Just be honest and tell them this But ket it dry first.
Had kept the phone for two days in raw rice. "A BIG PATCH OF WATER CLEARLY VISIBLE ON THE SCREEN NOW" :crying::crying::crying:
Taking to the service centre today. Hopefully they are gonna cooperate. :fingers-crossed::fingers-crossed::fingers-crossed:
Suhas_JS said:
Had kept the phone for two days in raw rice. "A BIG PATCH OF WATER CLEARLY VISIBLE ON THE SCREEN NOW" :crying::crying::crying:
Taking to the service centre today. Hopefully they are gonna cooperate. :fingers-crossed::fingers-crossed::fingers-crossed:
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Let us know man. Goodluck. :highfive:
Suhas_JS said:
Had kept the phone for two days in raw rice. "A BIG PATCH OF WATER CLEARLY VISIBLE ON THE SCREEN NOW" :crying::crying::crying:
Taking to the service centre today. Hopefully they are gonna cooperate. :fingers-crossed::fingers-crossed::fingers-crossed:
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Any updates man?
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Any updates man?
Sent from my Honor 8 using XDA Labs
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Hadn't been able to go. Will go tomorrow :fingers-crossed::fingers-crossed::fingers-crossed:
Suhas_JS said:
Hadn't been able to go. Will go tomorrow :fingers-crossed::fingers-crossed::fingers-crossed:
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Ok goodluck.
thilak devraj said:
water damage just takes about the service charges, and service charges are covered within warranty, so, i think, yes
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hardware damage and liquid damages are not covered under warranty. They will charge for this
Only thing that can save is be a dumb and say its not working..let them say whatever they want, just stick to the words that its not water or liquid damage and be rude
shashank1320 said:
hardware damage and liquid damages are not covered under warranty. They will charge for this
Only thing that can save is be a dumb and say its not working..let them say whatever they want, just stick to the words that its not water or liquid damage and be rude
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hihihi bro.. thats completely crazy
thilak devraj said:
hihihi bro.. thats completely crazy
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we need to, sometime, for some hard earned money
I would blame the outside weather/moisture for this lol
shashank1320 said:
we need to, sometime, for some hard earned money
I would blame the outside weather/moisture for this lol
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yeah , its hard earned money, but its us who drop in water tho:laugh:
Dont be serious bros...I was saying on a lighter note...by rude, I meant just be silent or noob that you dont know about this
Update
Got screen replaced at extra cost ₹6000/$90/€80.
Then there was touch sensitivity issue and random wierdness. Sent back for repair again.
Then the cell wouldn't switch on. Have given it for fixing (AGAIN!!! :crying: ). Warranty is void. The service guys says the problem will be henceforth persistent due to issue with motherboard.
Have only paid 2 EMIS till date and the warranty is Kaput. Just wanna sell this fellow off and buy another one.
Could anyone from Bangalore suggest where I could sell the phone for a decent price (hoping to get atleast ₹10k)??? He's only 2 months old sans warranty.
Suhas_JS said:
Update
Got screen replaced at extra cost ₹6000/$90/€80.
Then there was touch sensitivity issue and random wierdness. Sent back for repair again.
Then the cell wouldn't switch on. Have given it for fixing (AGAIN!!! :crying: ). Warranty is void. The service guys says the problem will be henceforth persistent due to issue with motherboard.
Have only paid 2 EMIS till date and the warranty is Kaput. Just wanna sell this fellow off and buy another one.
Could anyone from Bangalore suggest where I could sell the phone for a decent price (hoping to get atleast ₹10k)??? He's only 2 months old sans warranty.
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so sad to your issue :crying:
better to sell on olx or Quikr.