ToF sensor and RGBC-IR sensor not working (for G8142 model) after update to android 8 - Sony Xperia XZ Premium Questions & Answers

Hi
i have problem with RGB sensor and Tof sensor
when i go to hide menu ( *#*#7378423#*#* )
test tof sensor and RGB sensor
it shows me number (-1)
please test this and report
i hear some people have this issue and it is not only my issue

Same here, Is it a problem??

chesterr said:
Same here, Is it a problem??
Click to expand...
Click to collapse
i don't know
but colors in taken pictures are not affected if those sensors not working !!
everything works fine in camera app and better than android 7 !

Have you tried sending it back?
It's a defect after all.

4rz0 said:
Have you tried sending it back?
It's a defect after all.
Click to expand...
Click to collapse
no
i hope this will fix in the next update

ashkan.t said:
Hi
i have problem with RGB sensor and Tof sensor
when i go to hide menu ( *#*#7378423#*#* )
test tof sensor and RGB sensor
it shows me number (-1)
please test this and report
i hear some people have this issue and it is not only my issue
Click to expand...
Click to collapse
For further issues please specify more details such as model no, fw customization and circumstances of the update (ota or else).
Anyway, i've read a bit about the issue on that 'meee tooo' jk of a forum - talk.sonymobile - the issue seems to be contained to the Dual Sim variant of the XZ p. Also the repair option (reflash) via sony pc companion isn't going to fix it.... Sadly you'll have to wait for a fix.
On a remote chance of success - try flashing another customization? Although i don't think it would fix it.
https://talk.sonymobile.com/t5/Xper...nsor-not-reading-and-laser-focus/td-p/1272670

Sebi673 said:
For further issues please specify more details such as model no, fw customization and circumstances of the update (ota or else).
Anyway, i've read a bit about the issue on that 'meee tooo' jk of a forum - talk.sonymobile - the issue seems to be contained to the Dual Sim variant of the XZ p. Also the repair option (reflash) via sony pc companion isn't going to fix it.... Sadly you'll have to wait for a fix.
On a remote chance of success - try flashing another customization? Although i don't think it would fix it.
https://talk.sonymobile.com/t5/Xper...nsor-not-reading-and-laser-focus/td-p/1272670
Click to expand...
Click to collapse
thank you for your useful informations
i did flash my phone with newflasher ( G8142 , Customized AE )
---
yes i think we should wait for the next update too . . .

Hopefully next update fix it and I don't wanna reflash another firmware tbh.

chesterr said:
Hopefully next update fix it and I don't wanna reflash another firmware tbh.
Click to expand...
Click to collapse
Just got my update for Oreo. I can safely assume the issue is only on the Dual Sim variant. Here is the sensor working on my single sim

it's working on my single sim variant as well.

Did you tried making a fresh install? Not upgrading over the 7.1.1 ?

effective said:
Did you tried making a fresh install? Not upgrading over the 7.1.1 ?
Click to expand...
Click to collapse
yes
i did not update with OTA
i flashed with newflasher
i think this problem is for all G8142 model

Yes it's a dual SIM variant problem. Hopefully there will be an update.

effective said:
Did you tried making a fresh install? Not upgrading over the 7.1.1 ?
Click to expand...
Click to collapse
People also tried with PC Companion's 'Repair my phone' which is a holly grenade for messed up system files and no luck. Sony rushed this update. Hopefully a fix is underway.

XZ Premium Dual Sim
CE1 customization
Sensors not working.
Very poor images quality.
Please report this bug to Sony here:
https://talk.sonymobile.com/t5/Xper...nsor-not-reading-and-laser-focus/td-p/1272670

This issue seems to be affecting all the G8142 phones.
I'm not sure if it is caused by the sensor not working itself or the service menu app not being able to access data from it because I see no degradation in camera quality.

Forgot to attach the second screenshot

I have the exact issue with the XZP Dual (G8142) but strange enough the camera itself has no problems with autofocus, quality and color reproduction I don't know about you guys but I feel the camera shoots better pictures than it did on Nougat?

According to a Support Rep on the forums, a fix will be released in November. I'm guessing they'll also deploy it with the November security updates.
Hi Everyone,
You may have noticed that the camera on your Xperia XZ Premium Dual SIM doesn't behave according to specifications after the update to Android 8.0 (software build 47.1.A.3.254).
This is due to a software configuration related to the RGBC-IR and ToF sensors used by the camera. When these sensors don't work correctly, pictures taken under specific lighting/colour conditions will be affected. Results include slower auto focus and effects on colour rendition.
This has been solved in an updated software version that is scheduled for release in November, 2017. However, please note that Software updates are released at different times depending on the operator, market, region or country. Therefore, I am not able to give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to use the updates for specific models.
Click to expand...
Click to collapse

kot5nik said:
This issue seems to be affecting all the G8142 phones.
I'm not sure if it is caused by the sensor not working itself or the service menu app not being able to access data from it because I see no degradation in camera quality.
Click to expand...
Click to collapse
You can be sure of it by turning on the camera, then pointing another camera at the sensor part. If it works you'll see 'white' bursts coming out of the sensor (infrared). But it's been tested already and the sensor is truly non functional.

Related

Is it possible to enable the fingerprint scanner in a US version Z5?

I am probably going to get a Z5 in the next couple of days. I just wanted to know if it's possible to enable the fingerprint scanner on the US version, and if so can anyone tell me how to do it?
Fiasco said:
I am probably going to get a Z5 in the next couple of days. I just wanted to know if it's possible to enable the fingerprint scanner on the US version, and if so can anyone tell me how to do it?
Click to expand...
Click to collapse
Yes, I have a US version of xperia z5 (E6603). I have flashed E6653 rom (here) , and the fingerprint sensor is working great.
xtaralx said:
Yes, I have a US version of xperia z5 (E6603). I have flashed E6653 rom (here) , and the fingerprint sensor is working great.
Click to expand...
Click to collapse
Thanks! I just picked up the Z5 today, and I'll probably do the same as you have. That is if this weird screen brightness fluctuation doesn't make me return it and get the X instead.

Does anyone agree that sony still hasn't rolled out the "fixed" nougat?

I'm on Xperia Z5 (E6653, Vodafone UK) haven't still got Nougat, I know it takes some time for it to arrive to carrier based devices but the problem is that this new 32.3.A.0.376 Has only rolled out to regions that received Nougat before. XperiFirm shows that only 4 regions; Australia, Philippines, Russia and Thailand have got the update. the same regions were also the first regions who got the first Nougat build, Judging by a little number jump on the build number (3 to 6), I'm thinking this is a little update to fix some little bugs, not major stuff. I think the major update is yet to come with big fixes. What do you guys think?
Daniel Craig said:
I'm on Xperia Z5 (E6653, Vodafone UK) haven't still got Nougat, I know it takes some time for it to arrive to carrier based devices but the problem is that this new 32.3.A.0.376 Has only rolled out to regions that received Nougat before. XperiFirm shows that only 4 regions; Australia, Philippines, Russia and Thailand have got the update. the same regions were also the first regions who got the first Nougat build, Judging by a little number jump on the build number (3 to 6), I'm thinking this is a little update to fix some little bugs, not major stuff. I think the major update is yet to come with big fixes. What do you guys think?
Click to expand...
Click to collapse
It is BS update for sure, maybe they will release normal update.
L33Tgod said:
It is BS update for sure, maybe they will release normal update.
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Click to collapse
I do hope so, along with the latest security patches. fingers crossed.
@Daniel Craig
You have NOT nougat. (376)
You did not experience nougat. (376)
Why did you ask this question?
What do you expect from Nougat?
It has nougat features, but nothing special.
sceryavuz said:
@Daniel Craig
You have NOT nougat. (376)
You did not experience nougat. (376)
Why did you ask this question?
What do you expect from Nougat?
It has nougat features, but nothing special.
Click to expand...
Click to collapse
Look I might not have Nougat but I've seen it on a friends Z5 in which he flashed it, it's good but he says it got bugs. your third question I won't answer because It's already answered on the first post. and all I want from Nougat is a bug-free and smooth running update, although Xperia X lockscreen and manual camera controls would be nice which they didn't include.
You have a good point and I was thinking along the same lines, but I wouldn't be surprised if this is the fixed Nougat and it is just that buggy.
The update rolled out near the end of the week and they don't seem to roll out updates on weekends often. If I recall RU was also one of the first to get Marshmallow and places like Taiwan only got it a week later. 6.1 took even longer for some places...
EDIT: Also, TH did not get Nougat before. They got the small .11 update in the weeks after Nougat was pulled back.
https://xpericheck.com/cda/1299-8597
Daniel Craig said:
Look I might not have Nougat but I've seen it on a friends Z5 in which he flashed it, it's good but he says it got bugs. your third question I won't answer because It's already answered on the first post. and all I want from Nougat is a bug-free and smooth running update, although Xperia X lockscreen and manual camera controls would be nice which they didn't include.
Click to expand...
Click to collapse
Xperia X lockscreen and manual camera controls
Agreed :good:
376 N has not bug.
FYLin21 said:
You have a good point and I was thinking along the same lines, but I wouldn't be surprised if this is the fixed Nougat and it is just that buggy.
The update rolled out near the end of the week and they don't seem to roll out updates on weekends often. If I recall RU was also one of the first to get Marshmallow and places like Taiwan only got it a week later. 6.1 took even longer for some places...
EDIT: Also, TH did not get Nougat before. They got the small .11 update in the weeks after Nougat was pulled back.
https://xpericheck.com/cda/1299-8597
Click to expand...
Click to collapse
Let's just hope it gets to UK fast, or I'm gonna flash the AU firmware.
I have audio playback issue, Music and third-party apps' sound won't play together and there's lag in call log, though photo analyzer is fast now.
Anyone with the same issues or a fix?
Well I do think they're taking too long this time around.... The weekend is over and still no Z5 updates. They did roll out the update on the Z4 tablet yesterday but that was it...
I am in Middle East, Iran , got lastest update android N via flash tools ( also I got it OTA)
But It is a total shame!
Battery drains so fast , apps get crashed some times , and you can't believe it is your SONY Z5!
I had real bad experience with Nougat, so decided to roll back to 6.0.1 , much better.
Waiting for an update from SONY to get best features.
FYLin21 said:
Well I do think they're taking too long this time around.... The weekend is over and still no Z5 updates. They did roll out the update on the Z4 tablet yesterday but that was it...
Click to expand...
Click to collapse
Check with Xperia Companion. You'll get it.
---------- Post added at 09:02 PM ---------- Previous post was at 08:55 PM ----------
hfaraji11 said:
I am in Middle East, Iran , got lastest update android N via flash tools ( also I got it OTA)
But It is a total shame!
Battery drains so fast , apps get crashed some times , and you can't believe it is your SONY Z5!
I had real bad experience with Nougat, so decided to roll back to 6.0.1 , much better.
Waiting for an update from SONY to get best features.
Click to expand...
Click to collapse
It's worth upgrading for me. Super smooth, no battery drain, pleasing battery icon, no more sim tag in status bar is awesome. Call log UI is great, finger print sensor is blazing fast. Not obsessed with X locksreen anyway. Camera swipe to change camera is great.
Disappointing is that we don't have Vulkan, I don't know why.
I have this issue : when placing a call with speaker on, the mic doesn't work. Could you guys try and tell me?
FYLin21 said:
Well I do think they're taking too long this time around.... The weekend is over and still no Z5 updates. They did roll out the update on the Z4 tablet yesterday but that was it...
Click to expand...
Click to collapse
I've Updated to Nougat, couldn't wait and flashed the AU firmware.
Ali Shayzadag said:
I have audio playback issue, Music and third-party apps' sound won't play together and there's lag in call log, though photo analyzer is fast now.
Anyone with the same issues or a fix?
Click to expand...
Click to collapse
Which version are you on? 376 or 372? I'm on 372 still haven't updated to 376 and I can say the volume bug is the worst bug I've ever encountered, I can't hear my ringtone. There's also this bug in which contacts and phone apps' accent colors don't change.
I had to rollback to mm, actually using romx because Nougat has a terrible thermal management and battery give me about 2 SOT
crisout said:
I had to rollback to mm, actually using romx because Nougat has a terrible thermal management and battery give me about 2 SOT
Click to expand...
Click to collapse
I'd hate to disagree on that. Nougat has better thermal management than on MM. But I guess it varies from person to person.
iArvee said:
I'd hate to disagree on that. Nougat has better thermal management than on MM. But I guess it varies from person to person.
Click to expand...
Click to collapse
What variant are you using? I tried Au and phi, I got about 2 sot, on mm used to get 4 hours.
Someone told to try the Russian variant
I updated to 376 and I can say that the battery life is much much better, fingerprint is very fast sometimes I just press the power button and it unlocks, volume bug is fixed and thermal management is great; there's no annoying heat. And the reason there's no Vulkan is that the drivers for it hasn't been released for 810.
Daniel Craig said:
I've Updated to Nougat, couldn't wait and flashed the AU firmware.
Which version are you on? 376 or 372? I'm on 372 still haven't updated to 376 and I can say the volume bug is the worst bug I've ever encountered, I can't hear my ringtone. There's also this bug in which contacts and phone apps' accent colors don't change.
Click to expand...
Click to collapse
376 and still these issues. Photo analyzing fast though. Accent change is OK here (376). Audio playback issue with games is there for me as I said before and lag in phone's app.
Ali Shayzadag said:
376 and still these issues. Photo analyzing fast though. Accent change is OK here (376). Audio playback issue with games is there for me as I said before and lag in phone's app.
Click to expand...
Click to collapse
Your accent bug is fixed on phone and contacts? Here check this screenshot, I'm running a dark gray accent theme but the phone app shows a blue accent, other apps like messaging and settings work fine. Just phone and contacts.

XZP camera has serious distortion issue

Just received XZP from SONY store, Out for a small trip today ,take pictures for family, all the pictures are distorted, only the head in the middle is slightly normal, but the body still twisted.
See attachment photos the head around the lens surrounding site all the irregular distorted .
this is not a simple wide-angle distortion but a rare irregular distortion.Try to shoot real person in different angles, the problem will be more serious then the attachment screen take photos , you simply can not choose one normal photos
Is this issue can fix by the update ???
XZS forum are the same problems have been 2 months still no fix !
Now seems the whold world xzp is the same problem, the flat shooting distortion is not the main problem, just for your reference .The main problem is the three-dimensional scene, when shooting three-dimensional scene will enhance the perspective several times, seriously beyond the reach of the human eye perceived acceptance , also seriously beyond the distortion of other mobile phones,The closer result you get will distortion more, No matter how you compose, how to adjust the distance and shooting angle,As long as leaving the center little center area, all will be serious distortion,again seriously beyond the distortion of other mobile phones!see carefully all the picture in all pages from different users , Portrait photography and flat grid shooting.
see photo and specific in this link :
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/XZP-camera-has-serious-distortion-issue/td-p/1232765
In sony mobile forum this post was deleted by Moderator for unbelievable reason when more people go to feedback problems ,After a lot of user protest why del the post , now they restore,but the main text and the first page have been modified and remove, also lot's users reply has been edited or delete by moderator, I repost in Message page 2. (link page)Take a closer look at the pics in page 2,4,15,18 ,especially portrait and real life photos ,that is the issue you can not avoid from your XZP camera ,whether you adjust any angle, distance,composition,height. ( not here ,see the link page)
Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
I'll be honest, I rarely, if at all, see people in this forum satisfied with Sony camera. I use a camera to take pictures and rely on my phone for calls, text, web etc.
Sent from my F8331 using XDA-Developers Legacy app
Faulty unit maybe? Did you try another unit or try to change it with Sony?
Yeah, I am guessing faulty unit. I've seen like 7-10 reviews, and not one of those cameras has any issues from what I can tell. First thing I'll be doing when I get mine is snapping some shots to see if it's an issue with mine.
I am one from tieba and have seen the discussions of distortion here. It's ture to believe how sony could rarely make this ****ing mistake! It disappoint me at all. The time for dafa sparing no effort to resolve...
figo_rulz11 said:
Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
Click to expand...
Click to collapse
see link :
https://talk.sonymobile.com/t5/Xper...as-serious-distortion-issue/m-p/1232765#M1760
chesterr said:
Faulty unit maybe? Did you try another unit or try to change it with Sony?
Click to expand...
Click to collapse
what do you mean "another unit", if you mean andother camera APP,all are the same result
feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
Click to expand...
Click to collapse
I took it to mean faulty device. Maybe the camera is mounted incorrectly or something. I would have it replaced by Sony.
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
Click to expand...
Click to collapse
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
Click to expand...
Click to collapse
camera 2.0.0
video 1.4.a.2.1
chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
Click to expand...
Click to collapse
Precisely for all we know OP may just have a faulty phone. Until they get another & see if that's the same.
Is it a dual sim or single sim phone?
razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
Click to expand...
Click to collapse
2.0.0
chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
Click to expand...
Click to collapse
everybody the same
dodo1515 said:
Is it a dual sim or single sim phone?
Click to expand...
Click to collapse
dual sim
Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.
charlatan01 said:
Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.
Click to expand...
Click to collapse
Can l asked from which shop in uk did you ordered yours?
dodo1515 said:
Can l asked from which shop in uk did you ordered yours?
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Click to collapse
Unlocked mobiles. Black version.

Anyone has Volte on T-Mobile US enabled?

Spent the past 2 hours talking to T-Mobile and Sony technical support trying to get Volte working. Basically my xzp doesn't have an option to enable Volte. Maybe someone who flashed another firmware can verify they have Volte working on T-Mobile. There should be an option in settings,more,mobile settings, enable Volte.
You need Flash oem.sin from Customized US region firmware.
Trouble is, that this region is not available YET https://xpericheck.com/device/G8141
Wait and see if it appears.
VeixES said:
You need Flash oem.sin from Customized US region firmware.
Trouble is, that this region is not available YET https://xpericheck.com/device/G8141
Wait and see if it appears.
Click to expand...
Click to collapse
I bought the us version from Best buy my model number is G8142 (Dual SIM)
So this region firmware ? https://xpericheck.com/cda/1308-6041
Can you check what modem configuration you have loaded? To do this type this in dialer *#*#7378423#*#* then "Service Info" then "Software info". there should be row called Current modem Config: What does it read?
Ideally it should read amss_fsg_maple_dsds_tmobile_us_ims_tar
It does not say that, please see attachment @VeixES
I downloaded the Customized US firmware and extracted the oem*.sin file. This should include instructions for phone which modem config should be loaded with the provider.
But In the oem.sin i did not find such instructions to load amss_fsg_maple_dsds_tmobile_us_ims_tar
So it matches the behaviour you have on your phone, that the default modem config is loaded (as such no VOLTE).
Sony needs to update the Customized US region firmware, so correct config is loaded with TMOUS sim card.
VeixES said:
You need Flash oem.sin from Customized US region firmware.
Trouble is, that this region is not available YET https://xpericheck.com/device/G8141
Wait and see if it appears.
Click to expand...
Click to collapse
VeixES said:
I downloaded the Customized US firmware and extracted the oem*.sin file. This should include instructions for phone which modem config should be loaded with the provider.
But In the oem.sin i did not find such instructions to load amss_fsg_maple_dsds_tmobile_us_ims_tar
So it matches the behaviour you have on your phone, that the default modem config is loaded (as such no VOLTE).
Sony needs to update the Customized US region firmware, so correct config is loaded with TMOUS sim card.
Click to expand...
Click to collapse
Do you think if I flashing the CE firmware it'll have the settings to enable Volte on T-Mobile?
No. CE1 has central european providers in the oem.sin file. Still does not know about US sim and what configuration to load.
VeixES said:
No. CE1 has central european providers in the oem.sin file. Still does not know about US sim and what configuration to load.
Click to expand...
Click to collapse
Is it possible this is the reason I have shoddy 4G signal?
Also, in the field test menu, I see there's an option to provision VoLTE. Would turning this option on solve the issue of not having VoLTE?
Sent from my G8141 using Tapatalk
Signal quality does not depend on the firmware flashed.
Every region firmware has all bands enabled and no artifical power limits.
You need compare side by side signal quality in dB (not signal bars) on different phones. Also making sure they are on same frequency band.
I have XZ F8331 and XZP G8141 from UK, all flashed customized au's system.sin and customized us's oem.sin.
Them show the LTE+ on Tmobile US network, no VoLTE
Sent from my Sony G8141 using XDA Labs
I've reached out to both Sony and T-Mobile and neither of them have a clue. Sony says volte is carrier dependent and T-Mobile says if it's not supported in software there's nothing they can do. Not sure what to do at $846 tax included, this is a serious deal breaker.
HigherSensation said:
It does not say that, please see attachment @VeixES
Click to expand...
Click to collapse
I have the same as you. Also got from Best buy and on T-Mobile.
from what I can find there is no voLTE on this phone, nor is there any menus for wifi calling on US version
ArkwinFox said:
I have the same as you. Also got from Best buy and on T-Mobile.
Click to expand...
Click to collapse
Even with F8331 there is no required bits in oem.sin for VoLTE. So it seems North America is left out for cold regards VoLTE on XZ/XZ Premium.
VeixES said:
Even with F8331 there is no required bits in oem.sin for VoLTE. So it seems North America is left out for cold regards VoLTE on XZ/XZ Premium.
Click to expand...
Click to collapse
Thanks so much for your help I truly appreciate it. I ended up returning the phone, maybe I'll repurchase down the line if the volte issue is fixed. In the past 2 weeks I've owned the xzp, htc u11 and currently using the OnePlus 5 and I have to say hands down the xzp was the best.
HigherSensation said:
Thanks so much for your help I truly appreciate it. I ended up returning the phone, maybe I'll repurchase down the line if the volte issue is fixed. In the past 2 weeks I've owned the xzp, htc u11 and currently using the OnePlus 5 and I have to say hands down the xzp was the best.
Click to expand...
Click to collapse
Off-topic, but can I ask why?
I currently have a OP5 and it's okay... contemplating picking up the U11 or XZP though. But with the XZP having ZERO U.S. carrier support, requiring foreign firmware for a working fingerprint sensor, and a terrible lens distortion design on the camera, along with poor low light performance, front speakers that aren't loud, and some people noticing a weird pattern in the display due to the chevron pixel design... I'm curious what it even manages to do well?
Nitemare3219 said:
Off-topic, but can I ask why?
I currently have a OP5 and it's okay... contemplating picking up the U11 or XZP though. But with the XZP having ZERO U.S. carrier support, requiring foreign firmware for a working fingerprint sensor, and a terrible lens distortion design on the camera, along with poor low light performance, front speakers that aren't loud, and some people noticing a weird pattern in the display due to the chevron pixel design... I'm curious what it even manages to do well?
Click to expand...
Click to collapse
Don't believe the hype, you have to hold the xzp to appreciate it. While the speakers aren't as loud as the u11 it just sounds better and the way the phone resonates with bass is awesome. I didn't have any display issue and the camera was just fine granted I'm not a professional photographer. Only issue I had was wifi drop outs but disabling smart cleaner fixed it. The software is close to stock but has some very useful features, hands down the best phone for multimedia The music app is awesome and the screen is the best IPS LCD on the market.
Nitemare3219 said:
Off-topic, but can I ask why?
I currently have a OP5 and it's okay... contemplating picking up the U11 or XZP though. But with the XZP having ZERO U.S. carrier support, requiring foreign firmware for a working fingerprint sensor, and a terrible lens distortion design on the camera, along with poor low light performance, front speakers that aren't loud, and some people noticing a weird pattern in the display due to the chevron pixel design... I'm curious what it even manages to do well?
Click to expand...
Click to collapse
I too would agree with HigherSensation. I feel as though all the posts regarding the issues are far too overblown. I'm no photographer so maybe I'm just missing it, but that's fine by me. I find it odd that all these people are complaining about the Camera and Display, and yet, not a single review I've read or watched has even mentioned these issues in passing. Right or wrong, I chalk it up to either these people having a very keen eye or very particular preferences when it comes to these issues. The only thing that does bother me is how the speakers aren't as loud as I think they should be, but the quality of sound is virtually unbeatable. I prefer this phone over my Huawei Mate 9 by a decent margin. There's a lot to like here and it's really nice to see Sony actually hit the mark for once.
Sent from my G8141 using Tapatalk
Jake_09 said:
I too would agree with HigherSensation. I feel as though all the posts regarding the issues are far too overblown. I'm no photographer so maybe I'm just missing it, but that's fine by me. I find it odd that all these people are complaining about the Camera and Display, and yet, not a single review I've read or watched has even mentioned these issues in passing. Right or wrong, I chalk it up to either these people having a very keen eye or very particular preferences when it comes to these issues. The only thing that does bother me is how the speakers aren't as loud as I think they should be, but the quality of sound is virtually unbeatable. I prefer this phone over my Huawei Mate 9 by a decent margin. There's a lot to like here and it's really nice to see Sony actually hit the mark for once.
Sent from my G8141 using Tapatalk
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I posted a few complaints up in the 24 hour impression thread. The camera distortion issue is a bit odd, but I've only noticed it when I took a picture of my keyboard.
I do wish the speakers were louder... but are you saying the quality of their sound is really good, or were you referring to headphone sound?
Despite its shortcomings I still really like this device... I also wish the camera were a bit better with processing, had full manual control, and RAW. Those things seem inexcusable.

Camera bug

Hi to everyone. I have a issue: when I switch to wide angle or front camera it takes 3 secons before switching, and in video mode when I switch to wide angle it freeze the app, and when I click the super stabilization icon it freeze also. After a reboot I don't have these issues, but after a while it come back.
Someone with the same bugs? I hope that can be all fix with a software update.
Cheers
Everything fine here. It takes about <1sec to change cameras. If I keep changing them very quickly after 5/6 times it freezes for a little bit
Could you try gcam: https://www.celsoazevedo.com/files/android/google-camera/f/changelog1343/ and see if you have the same problem?
anghelboy said:
Hi to everyone. I have a issue: when I switch to wide angle or front camera it takes 3 secons before switching, and in video mode when I switch to wide angle it freeze the app, and when I click the super stabilization icon it freeze also. After a reboot I don't have these issues, but after a while it come back.
Someone with the same bugs? I hope that can be all fix with a software update.
Cheers
Click to expand...
Click to collapse
hi there, i have the same issue, i have also updated to the latest miui. reboot fixes it but it will come back
Hello. I have problems with the camera with both stability and autofocus. I reset the system 2 times and finally understood the problem. If 1080 60p video is selected, the camera works poorly in af and stability. The problem also does it with Gcam. 60p must be disabled. In both video and pro mode 60p must be disabled. restart the app.
I'm "glad" that I'm not the only one with this issues.
Hopefully it will be fixed soon, because it affects face unlock also :/
anghelboy said:
I'm "glad" that I'm not the only one with this issues.
Hopefully it will be fixed soon, because it affects face unlock also :/
Click to expand...
Click to collapse
I have the exactly same problems that you have.
For 24hrs camera worked fine. Then suddenly all the bugs mentioned above returns. Now I tried to disable face unlock, maybe somehow it affects camera app. I'll update you.
Hi to all! I have an important update for the camera bug.
I tried to deactivate the face unlock and reboot, and now almost 1 week with no problems mentioned on my thread! So it's seems that face unlock is the problem. Try for yourself
Cheers
anghelboy said:
Hi to all! I have an important update for the camera bug.
I tried to deactivate the face unlock and reboot, and now almost 1 week with no problems mentioned on my thread! So it's seems that face unlock is the problem. Try for yourself
Cheers
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Click to collapse
Yes, without face unlock camera is working fine. But I want to use face unlock too.
zahariapaul12 said:
Yes, without face unlock camera is working fine. But I want to use face unlock too.
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Click to collapse
I think we need to wait for future updates. Meanwhile I reported this to the Poco team
anghelboy said:
I think we need to wait for future updates. Meanwhile I reported this to the Poco team
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Click to collapse
Did you use the xiaomi feedback app? Or something else?
I tried to report a bug but the app didn't work for me :/
bacitoto said:
Did you use the xiaomi feedback app? Or something else?
I tried to report a bug but the app didn't work for me :/
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Click to collapse
I already sent a feedback but nobody answered...
bacitoto said:
Did you use the xiaomi feedback app? Or something else?
I tried to report a bug but the app didn't work for me :/
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Click to collapse
Nope. I sent an email directly to Poco, and they answered me in 24hrs. Then after I discovered this workaround, I told them and reply in 3 hrs. So I think it's better to send an email
Hi, I have had the same type of problem for a few days. the main lens autofocus bug, but the ultra wide angle works. I have tried your previous advice without success for the moment. I continue the research ...
anghelboy said:
Hi to everyone. I have a issue: when I switch to wide angle or front camera it takes 3 secons before switching, and in video mode when I switch to wide angle it freeze the app, and when I click the super stabilization icon it freeze also. After a reboot I don't have these issues, but after a while it come back.
Someone with the same bugs? I hope that can be all fix with a software update.
Cheers
Click to expand...
Click to collapse
Nope never noticed something like this bro
Hello, I bought the X3 2 days ago and I'm too having the same issues with the camera app. How's your phone did it got fixed, by the way I'm using the indian variant which has extra battery and no NFC. The camera bugs are the same you have mentioned. It's scary that this issue still persists even after a month from the phone launch. Is there any way to fix it? Please tell so.
Mohammed Rafi said:
Hello, I bought the X3 2 days ago and I'm too having the same issues with the camera app. How's your phone did it got fixed, by the way I'm using the indian variant which has extra battery and no NFC. The camera bugs are the same you have mentioned. It's scary that this issue still persists even after a month from the phone launch. Is there any way to fix it? Please tell so.
Click to expand...
Click to collapse
Did you read and try what is suggested in post #8?
Yes, I have same bug like this and I hate it
Alin45 said:
Did you read and try what is suggested in post #8?
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Click to collapse
Yes, I have tried that fix by disabling face unlock. And after a day, i have not seen this bug. Disabling face unlock helps. But I would like to use face unlock at the same time. The question is why POCO still haven't sent update fixing this month old crucial issue??
Mohammed Rafi said:
Yes, I have tried that fix by disabling face unlock. And after a day, i have not seen this bug. Disabling face unlock helps. But I would like to use face unlock at the same time. The question is why POCO still haven't sent update fixing this month old crucial issue??
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I do not think that poco officials read this thread so maybe you sent them an e-mail and ask about this issue.

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