XZP camera has serious distortion issue - Sony Xperia XZ Premium Questions & Answers

Just received XZP from SONY store, Out for a small trip today ,take pictures for family, all the pictures are distorted, only the head in the middle is slightly normal, but the body still twisted.
See attachment photos the head around the lens surrounding site all the irregular distorted .
this is not a simple wide-angle distortion but a rare irregular distortion.Try to shoot real person in different angles, the problem will be more serious then the attachment screen take photos , you simply can not choose one normal photos
Is this issue can fix by the update ???
XZS forum are the same problems have been 2 months still no fix !
Now seems the whold world xzp is the same problem, the flat shooting distortion is not the main problem, just for your reference .The main problem is the three-dimensional scene, when shooting three-dimensional scene will enhance the perspective several times, seriously beyond the reach of the human eye perceived acceptance , also seriously beyond the distortion of other mobile phones,The closer result you get will distortion more, No matter how you compose, how to adjust the distance and shooting angle,As long as leaving the center little center area, all will be serious distortion,again seriously beyond the distortion of other mobile phones!see carefully all the picture in all pages from different users , Portrait photography and flat grid shooting.
see photo and specific in this link :
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/XZP-camera-has-serious-distortion-issue/td-p/1232765
In sony mobile forum this post was deleted by Moderator for unbelievable reason when more people go to feedback problems ,After a lot of user protest why del the post , now they restore,but the main text and the first page have been modified and remove, also lot's users reply has been edited or delete by moderator, I repost in Message page 2. (link page)Take a closer look at the pics in page 2,4,15,18 ,especially portrait and real life photos ,that is the issue you can not avoid from your XZP camera ,whether you adjust any angle, distance,composition,height. ( not here ,see the link page)

Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.

I'll be honest, I rarely, if at all, see people in this forum satisfied with Sony camera. I use a camera to take pictures and rely on my phone for calls, text, web etc.
Sent from my F8331 using XDA-Developers Legacy app

Faulty unit maybe? Did you try another unit or try to change it with Sony?

Yeah, I am guessing faulty unit. I've seen like 7-10 reviews, and not one of those cameras has any issues from what I can tell. First thing I'll be doing when I get mine is snapping some shots to see if it's an issue with mine.

I am one from tieba and have seen the discussions of distortion here. It's ture to believe how sony could rarely make this ****ing mistake! It disappoint me at all. The time for dafa sparing no effort to resolve...

figo_rulz11 said:
Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
Click to expand...
Click to collapse
see link :
https://talk.sonymobile.com/t5/Xper...as-serious-distortion-issue/m-p/1232765#M1760

chesterr said:
Faulty unit maybe? Did you try another unit or try to change it with Sony?
Click to expand...
Click to collapse
what do you mean "another unit", if you mean andother camera APP,all are the same result

feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
Click to expand...
Click to collapse
I took it to mean faulty device. Maybe the camera is mounted incorrectly or something. I would have it replaced by Sony.

Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.

feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
Click to expand...
Click to collapse
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.

razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
Click to expand...
Click to collapse
camera 2.0.0
video 1.4.a.2.1

chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
Click to expand...
Click to collapse
Precisely for all we know OP may just have a faulty phone. Until they get another & see if that's the same.

Is it a dual sim or single sim phone?

razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
Click to expand...
Click to collapse
2.0.0

chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
Click to expand...
Click to collapse
everybody the same

dodo1515 said:
Is it a dual sim or single sim phone?
Click to expand...
Click to collapse
dual sim

Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.

charlatan01 said:
Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.
Click to expand...
Click to collapse
Can l asked from which shop in uk did you ordered yours?

dodo1515 said:
Can l asked from which shop in uk did you ordered yours?
Click to expand...
Click to collapse
Unlocked mobiles. Black version.

Related

Agg. Google Camera. Rustling Fund

As the title suggests we (at least those who N5) had to upgrade to the camera of google. For heaven's sake in this post is not to say, you no good bad etc. .. But I want to put an attention on the video. You doing various tests from yesterday to today I noticed (unfortunately) an annoying noise in the video is that in FHD 480p. The bug or problem, call it what you want, persists in all kinds of resolution that you put. Arises especially in confined spaces, such as a room or whatever at home, standing in silence and making a normal recovery. Below I have uploaded a little video to show you Yuotube on this issue. To you a review!
Edit: obviously the video was shot in 1080p, this should sentisi more noise or background noise.
https://www.youtube.com/watch?feature=player_embedded&v=eR4peCAiIDI
This bug has been around for months now! Nothing new.. We are all waiting for google to fix it.
Sent from my Nexus 5 using Tapatalk
vin4yak said:
This bug has been around for months now! Nothing new.. We are all waiting for google to fix it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
In fact, restoring an old bakup I noticed that in the old version the problem persists. As you said the bug there for months. Hopefully with the update 4.4.3 solve.
Kenshiro79 said:
As the title suggests
Click to expand...
Click to collapse
That title makes no sense.
I suggest you change the title. I think it should read, rustling sound.
koe1974 said:
That title makes no sense.
Click to expand...
Click to collapse
As your post, is not it?
Kenshiro79 said:
As your post, is not it?
Click to expand...
Click to collapse
I've updated my comment.
Kenshiro79 said:
As the title suggests we (at least those who N5) had to upgrade to the camera of google. For heaven's sake in this post is not to say, you no good bad etc. .. But I want to put an attention on the video. You doing various tests from yesterday to today I noticed (unfortunately) an annoying noise in the video is that in FHD 480p. The bug or problem, call it what you want, persists in all kinds of resolution that you put. Arises especially in confined spaces, such as a room or whatever at home, standing in silence and making a normal recovery. Below I have uploaded a little video to show you Yuotube on this issue. To you a review!
Edit: obviously the video was shot in 1080p, this should sentisi more noise or background noise.
https://www.youtube.com/watch?feature=player_embedded&v=eR4peCAiIDI
Click to expand...
Click to collapse
I really want someone else to give this a go and report back, I unitentionally fixed this problem by flashing a slim rom hdr+ bug fix. The file I flashed was this one http://www.slimroms.net/index.php/d...-4/10260-slim-google-camera-compatibility-fix
Maybe a strange coincidence, anyone else fancy giving it a shot?
daniel.kusy said:
I really want someone else to give this a go and report back, I unitentionally fixed this problem by flashing a slim rom hdr+ bug fix. The file I flashed was this one http://www.slimroms.net/index.php/d...-4/10260-slim-google-camera-compatibility-fix
Maybe a strange coincidence, anyone else fancy giving it a shot?
Click to expand...
Click to collapse
Ok thanks, I'll look
Send from my Nexus 5 white 32Gb

[Q] Z3 banding issues

Hello, I'm having some issues with my Xperia Z3. Color bit depth seems to be low (banding), and the colors look bad, like in the picture attached. Is this normal or is something wrong with my phone? Thanks
Sewpar said:
Hello, I'm having some issues with my Xperia Z3. Color bit depth seems to be low ( or maybe something else, I'm not sure), and the colors look bad, like in the picture attached. Is this normal or is something wrong with my phone? Thanks
Click to expand...
Click to collapse
You'd need to do some more testing; more images, compared on more phones. Take a photo and zoom in. Look at pictures on a website on your pc and your phone, etc. That one image will only help if someone else reading this thread has the game and a Z3 and this site's software doesn't lossily affect uploaded images.
poldie said:
You'd need to do some more testing; more images, compared on more phones. Take a photo and zoom in. Look at pictures on a website on your pc and your phone, etc. That one image will only help if someone else reading this thread has the game and a Z3 and this site's software doesn't lossily affect uploaded images.
Click to expand...
Click to collapse
I did testing and this happens in other games, too. This didn't happen on my old iPhone 5. Again, I'm not sure if this is normal and if I should be worried. Thanks for reply
Sewpar said:
I did testing and this happens in other games, too. This didn't happen on my old iPhone 5. Again, I'm not sure if this is normal and if I should be worried. Thanks for reply
Click to expand...
Click to collapse
I don't have that game, otherwise I'd check. Perhaps post some examples of a few picture-rich websites and people can compare. The Z3 can show ~16 million colours, so that's not the reason your example image looks that way.
Same thing happens in GTA III. I'm really confused about this issue
Just found out that this issue is called banding. Is it my phone's fault or apps' fault? Because other apps/games seem to not have this issue.
Sewpar said:
Just found out that this issue is called banding. Is it my phone's fault or apps' fault? Because other apps/games seem to not have this issue.
Click to expand...
Click to collapse
Well, did you see where I asked you to post a few examples of what websites look like on your phone, so that I and others can compare with what we see? Because that would help determine whether it's just your Z3 or others too.
poldie said:
Well, did you see where I asked you to post a few examples of what websites look like on your phone, so that I and others can compare with what we see? Because that would help determine whether it's just your Z3 or others too.
Click to expand...
Click to collapse
Sorry for noobish question but which websites would be best for testing? I tried gradcolor and I checked with this image: gradcolor.com/fullgradient.php?r=389&reproduce=top&mod=simple&att=no and the results are great, there was barely any visible brading while zoomed in, so I'm assuming that this may be issue with some of the apps that I'm using. Thanks for help!
Sewpar said:
Sorry for noobish question but which websites would be best for testing? I tried gradcolor and I checked with this image: gradcolor.com/fullgradient.php?r=389&reproduce=top&mod=simple&att=no and the results are great, there was barely any visible brading while zoomed in, so I'm assuming that this may be issue with some of the apps that I'm using. Thanks for help!
Click to expand...
Click to collapse
Yeah, that screenshot looks fine to me, so the games have a problem (or are doing that deliberately).

front camera blurry

my front camera is taking blurry pictures this is happening from few weeks i considered taking it to service center but maybe you people can help
blurry pictures as in if i take a selfie,the face appears washed out or very cartoonish type if i zoom in it gets distorted and its lacking details its not taking as sharp pictures as it use to take before although rear camera is working fine... please help
I have a similar problem with my front camera. Pictures taken are really ugly, the look like they have a beauty effect on it, or some blur. I thought this is normal...
It is normal. MAYBE rooting can undo the beauty effect, but on stock, beauty effect set to 0 is not really 0
Sent from my SM-G920F using Tapatalk
GZA1337 said:
I have a similar problem with my front camera. Pictures taken are really ugly, the look like they have a beauty effect on it, or some blur. I thought this is normal...
Click to expand...
Click to collapse
pokr777 said:
It is normal. MAYBE rooting can undo the beauty effect, but on stock, beauty effect set to 0 is not really 0
Sent from my SM-G920F using Tapatalk
Click to expand...
Click to collapse
my friends galaxy s6's front camera takes good pictures(as sharp and crisp as mine use to take before this problem p.s his s6 is new mine is quite old) and yes pictures taken are kind off ugly same as the guy said above "with some beauty effect on it or some blur" might be beauty effect i really dont know but beauty is set to 0 also this problem started like 3-4weeks back it was working fine before
and are you sure rooting will help? or service center it is?
ben_cool said:
my friends galaxy s6's front camera takes good pictures(as sharp and crisp as mine use to take before this problem p.s his s6 is new mine is quite old) and yes pictures taken are kind off ugly same as the guy said above "with some beauty effect on it or some blur" might be beauty effect i really dont know but beauty is set to 0 also this problem started like 3-4weeks back it was working fine before
and are you sure rooting will help? or service center it is?
Click to expand...
Click to collapse
So you say your friends phone does not have this beauty effect??? maybe it is firmware related. I am on 5.0.2. This sounds like a software issue...
I don't use the front camera anymore because the result is terrible.
Are there any others with good pictures made with front camera?
GZA1337 said:
So you say your friends phone does not have this beauty effect??? maybe it is firmware related. I am on 5.0.2. This sounds like a software issue...
I don't use the front camera anymore because the result is terrible.
Are there any others with good pictures made with front camera?
Click to expand...
Click to collapse
yes his s6 takes better pictures! without the beauty effect unless ofcourse he turns it on and no i dont have any other friends who own a s6 but i just watched many reviews on youtube and it seems this is a problem with our s6 only
and i guess it is firmware related but im on latest firmare of 5.1.1(G920IDVU3DOK9) for my region
maybe it is hardware issue? lens problem?
ben_cool said:
yes his s6 takes better pictures! without the beauty effect unless ofcourse he turns it on and no i dont have any other friends who own a s6 but i just watched many reviews on youtube and it seems this is a problem with our s6 only
and i guess it is firmware related but im on latest firmare of 5.1.1(G920IDVU3DOK9) for my region
maybe it is hardware issue? lens problem?
Click to expand...
Click to collapse
I just searched the internet for a solution but did not find anything. Someone said it can be fixed with root but not how...
GZA1337 said:
I just searched the internet for a solution but did not find anything. Someone said it can be fixed with root but not how...
Click to expand...
Click to collapse
well you can root the phone and install some other custom room like xtrestolite and check if the camera started working like before do inform me if it does
ill take it to service center soon hopefully they can fix it
and yes nothing on internet
ben_cool said:
well you can root the phone and install some other custom room like xtrestolite and check if the camera started working like before do inform me if it does
ill take it to service center soon hopefully they can fix it
and yes nothing on internet
Click to expand...
Click to collapse
ok, let us know what the service center says...
I will not update to a custom rom... My phone works fine except the blur...
ben_cool said:
well you can root the phone and install some other custom room like xtrestolite and check if the camera started working like before do inform me if it does
ill take it to service center soon hopefully they can fix it
and yes nothing on internet
Click to expand...
Click to collapse
i would love to hear from the center too since i have the same beauty shiit.. keep us updated please
Mohanadmohamedd said:
i would love to hear from the center too since i have the same beauty shiit.. keep us updated please
Click to expand...
Click to collapse
I'm also experiencing the same problem.
Any help?

My Galaxy S7 camera is very bad, is it refurbished or clone ?

I bought a galaxy s7 from a local shop without any sort of warranty , i checked with iemi ,benchmark app,everything seems ok
but my camera images are very bad quality, cant zoom a little,picture gets blurred,also objects in the image are also discolored/over colored, can anyone post their indoor,low light,daylight ORIGINAL resolution photos ? so that i can check or test mine ?
arefin_sajib said:
I bought a galaxy s7 from a local shop without any sort of warranty , i checked with iemi ,benchmark app,everything seems ok
but my camera images are very bad quality, cant zoom a little,picture gets blurred,also objects in the image are also discolored/over colored, can anyone post their indoor,low light,daylight ORIGINAL resolution photos ? so that i can check or test mine ?
Click to expand...
Click to collapse
Doesn't sound right as the camera should be blowing you away and is probably the best thing about the phone.
Check this app for info and manufacturing date. It should still be under some type of hardware warranty with Samsung as it's under a year old.
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
Sent from my SM-G930F using Tapatalk
gsmyth said:
Doesn't sound right as the camera should be blowing you away and is probably the best thing about the phone.
Check this app for info and manufacturing date. It should still be under some type of hardware warranty with Samsung as it's under a year old.
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
Sent from my SM-G930F using Tapatalk
Click to expand...
Click to collapse
already checked
image link-basic harware
https://drive.google.com/open?id=0BwvH-QEnhdMWeDBQYUdRbDFvTkE
image link other hardware
https://drive.google.com/open?id=0BwvH-QEnhdMWM3IydWtSOWNGbG8
arefin_sajib said:
already checked
image link-basic harware
https://drive.google.com/open?id=0BwvH-QEnhdMWeDBQYUdRbDFvTkE
image link other hardware
https://drive.google.com/open?id=0BwvH-QEnhdMWM3IydWtSOWNGbG8
Click to expand...
Click to collapse
Not sure if you looked in the camera thread below for original quality photos. Definitely sounds like there is something faulty though.
http://forum.xda-developers.com/galaxy-s7/how-to/galaxy-s7-camera-thread-t3316316
Can you post sample shots of what youre saying are discolored?
Sent from my SM-G930FD using XDA-Developers mobile app
gsmyth said:
Not sure if you looked in the camera thread below for original quality photos. Definitely sounds like there is something faulty though.
http://forum.xda-developers.com/galaxy-s7/how-to/galaxy-s7-camera-thread-t3316316
Click to expand...
Click to collapse
I didn't find anyone posted any image there, can you post some?
arefin_sajib said:
I didn't find anyone posted any image there, can you post some?
Click to expand...
Click to collapse
Really? There are dozens on the last 3 pages alone.
tclocki said:
Can you post sample shots of what youre saying are discolored?
Sent from my SM-G930FD using XDA-Developers mobile app
Click to expand...
Click to collapse
problem is image gets discolored,get blurred after a little zoom, very bad quality comparing to other flagship phones(i checked with galaxy s5)
here is 3 images
two image of back camera in appropriate sunlight
front camera image in also in adequate room light (standing infront of light)
https://drive.google.com/file/d/0BwvH-QEnhdMWT0Y3OTRHdGw5MTA/view?usp=sharing
WTF is your problem dude ?
I dont see any issue with the rear can... the front cam is really like that. Theres a thread here in xda discussing the issues with the front camera.
Sent from my SM-G930FD using XDA-Developers mobile app
Mine also same..my s7 edge took worse front facing camera..its like clay u know..

Blurry front camera

I love my pixel 3a, even the front camera selfies (even though it has a fixed focus). The phone takes awesome pictures, also with the front camera.
However, during video call (whatsapp or snapchat), the video quality is very very very bad. I mean like there is water in the lens or something or it just can't focus or its trying to smooth out everything till infinity. I don't get how this is possible. I know android doesn't have the best social media camera (compared to iphone, which is better optimized), but my galaxy s8 is doing whatsapp and snapchat video's just fine and in focus.
Other people have experience with this? it's really a pity, because it's the only thing i really dislike at the moment.
Any help would be appreciated.
With kind regards
Bengaal
Bengaal said:
I love my pixel 3a, even the front camera selfies (even though it has a fixed focus). The phone takes awesome pictures, also with the front camera.
However, during video call (whatsapp or snapchat), the video quality is very very very bad. I mean like there is water in the lens or something or it just can't focus or its trying to smooth out everything till infinity. I don't get how this is possible. I know android doesn't have the best social media camera (compared to iphone, which is better optimized), but my galaxy s8 is doing whatsapp and snapchat video's just fine and in focus.
Other people have experience with this? it's really a pity, because it's the only thing i really dislike at the moment.
Any help would be appreciated.
With kind regards
Bengaal
Click to expand...
Click to collapse
HI Bengal
Same issue with me, I'm hoping this issue is software of whatsapp app. should be fixed next update or next update Android 10.
What base model do you used? Mine is QQ3A.200605.002
Thanks!
Regards
Asep
asepuhuybok said:
HI Bengal
Same issue with me, I'm hoping this issue is software of whatsapp app. should be fixed next update or next update Android 10.
What base model do you used? Mine is QQ3A.200605.002
Thanks!
Regards
Asep
Click to expand...
Click to collapse
Thanks for your reply Asep,
I am running the same build number as you. Yes I hope it's fixed in the next update. Have you heard other people have this problem? can't seem to find many people with this problem. I would assume many people would have this issue.
Bengaal said:
Thanks for your reply Asep,
I am running the same build number as you. Yes I hope it's fixed in the next update. Have you heard other people have this problem? can't seem to find many people with this problem. I would assume many people would have this issue.
Click to expand...
Click to collapse
I haven't find same issues from other forums either hope next update can fix this, I have trying to clear cache but still no fixed.
asepuhuybok said:
I haven't find same issues from other forums either hope next update can fix this, I have trying to clear cache but still no fixed.
Click to expand...
Click to collapse
Just updated to the July patch. Unfortunately still have the same problem. I guess we're just unlucky and it's somehow a hardware issue. I can't imagine that the rest of the pixel 3a owners have the same thing but aren't bothered by it. I read on reddit of one guy who was talking about blurry front camera, but after phone was replaced the problem was gone.
I've had the same problem! My build number is QQ2A.200501.001.B2. I just got a new Pixel 3a as the last camera just died, but it was also an issue on the previous Pixel 3a as well.
Any news on this? I've found several threads on Google support sites regarding this issue but they've ve all been closed without a solution. There must be more people with this issue though and I'm not sure at the moment if this is a hardware issue or not.
Since last night we're in a serious lockdown here in the Netherlands and this is becoming a dealbreaker, cause the front camera is our most used lifeline with friends and family.
I'm on RQ1A.201205.003 and using WhatsApp for video calls.
Edit: see for example this thread from Google support: https://support.google.com/pixelphone/thread/63843045?hl=en

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