Blurry front camera - Google Pixel 3a Questions & Answers

I love my pixel 3a, even the front camera selfies (even though it has a fixed focus). The phone takes awesome pictures, also with the front camera.
However, during video call (whatsapp or snapchat), the video quality is very very very bad. I mean like there is water in the lens or something or it just can't focus or its trying to smooth out everything till infinity. I don't get how this is possible. I know android doesn't have the best social media camera (compared to iphone, which is better optimized), but my galaxy s8 is doing whatsapp and snapchat video's just fine and in focus.
Other people have experience with this? it's really a pity, because it's the only thing i really dislike at the moment.
Any help would be appreciated.
With kind regards
Bengaal

Bengaal said:
I love my pixel 3a, even the front camera selfies (even though it has a fixed focus). The phone takes awesome pictures, also with the front camera.
However, during video call (whatsapp or snapchat), the video quality is very very very bad. I mean like there is water in the lens or something or it just can't focus or its trying to smooth out everything till infinity. I don't get how this is possible. I know android doesn't have the best social media camera (compared to iphone, which is better optimized), but my galaxy s8 is doing whatsapp and snapchat video's just fine and in focus.
Other people have experience with this? it's really a pity, because it's the only thing i really dislike at the moment.
Any help would be appreciated.
With kind regards
Bengaal
Click to expand...
Click to collapse
HI Bengal
Same issue with me, I'm hoping this issue is software of whatsapp app. should be fixed next update or next update Android 10.
What base model do you used? Mine is QQ3A.200605.002
Thanks!
Regards
Asep

asepuhuybok said:
HI Bengal
Same issue with me, I'm hoping this issue is software of whatsapp app. should be fixed next update or next update Android 10.
What base model do you used? Mine is QQ3A.200605.002
Thanks!
Regards
Asep
Click to expand...
Click to collapse
Thanks for your reply Asep,
I am running the same build number as you. Yes I hope it's fixed in the next update. Have you heard other people have this problem? can't seem to find many people with this problem. I would assume many people would have this issue.

Bengaal said:
Thanks for your reply Asep,
I am running the same build number as you. Yes I hope it's fixed in the next update. Have you heard other people have this problem? can't seem to find many people with this problem. I would assume many people would have this issue.
Click to expand...
Click to collapse
I haven't find same issues from other forums either hope next update can fix this, I have trying to clear cache but still no fixed.

asepuhuybok said:
I haven't find same issues from other forums either hope next update can fix this, I have trying to clear cache but still no fixed.
Click to expand...
Click to collapse
Just updated to the July patch. Unfortunately still have the same problem. I guess we're just unlucky and it's somehow a hardware issue. I can't imagine that the rest of the pixel 3a owners have the same thing but aren't bothered by it. I read on reddit of one guy who was talking about blurry front camera, but after phone was replaced the problem was gone.

I've had the same problem! My build number is QQ2A.200501.001.B2. I just got a new Pixel 3a as the last camera just died, but it was also an issue on the previous Pixel 3a as well.

Any news on this? I've found several threads on Google support sites regarding this issue but they've ve all been closed without a solution. There must be more people with this issue though and I'm not sure at the moment if this is a hardware issue or not.
Since last night we're in a serious lockdown here in the Netherlands and this is becoming a dealbreaker, cause the front camera is our most used lifeline with friends and family.
I'm on RQ1A.201205.003 and using WhatsApp for video calls.
Edit: see for example this thread from Google support: https://support.google.com/pixelphone/thread/63843045?hl=en

Related

[Q] HELP!!

Nexus 5 front video camera is dark!
I never posted a thread so hello, but I have a major issue with my Nexus 5. I checked on Google and I couldn't find anyone else with this problem. My front video camera is dark, it's as if the exposure settings are at like -5. That's how dark it is. I also have the camera mod downloaded (my phone's rooted). If you have any answer can you please provide it? THANKS!
Edit: I tried other apps and it's fine, I don't want to use them because most 3rd party camera apps suck. Front facing picture camera is ok too. Therefore it isn't a hardware issue.
Seems like it's the camera mod hack, from the sound of it.
Are you on a custom ROM? It may be interfering with the hack (I'm not familar with the mod.)
soltheman said:
Seems like it's the camera mod hack, from the sound of it.
Are you on a custom ROM? It may be interfering with the hack (I'm not familar with the mod.)
Click to expand...
Click to collapse
I actually took it off to test the actual camera. I was feeling like returning the phone, but ironically the phone fixed itself a couple minutes ago. I have no idea how, don't ask me, but it did. I'll close the thread. Thanks anyways!

Agg. Google Camera. Rustling Fund

As the title suggests we (at least those who N5) had to upgrade to the camera of google. For heaven's sake in this post is not to say, you no good bad etc. .. But I want to put an attention on the video. You doing various tests from yesterday to today I noticed (unfortunately) an annoying noise in the video is that in FHD 480p. The bug or problem, call it what you want, persists in all kinds of resolution that you put. Arises especially in confined spaces, such as a room or whatever at home, standing in silence and making a normal recovery. Below I have uploaded a little video to show you Yuotube on this issue. To you a review!
Edit: obviously the video was shot in 1080p, this should sentisi more noise or background noise.
https://www.youtube.com/watch?feature=player_embedded&v=eR4peCAiIDI
This bug has been around for months now! Nothing new.. We are all waiting for google to fix it.
Sent from my Nexus 5 using Tapatalk
vin4yak said:
This bug has been around for months now! Nothing new.. We are all waiting for google to fix it.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
In fact, restoring an old bakup I noticed that in the old version the problem persists. As you said the bug there for months. Hopefully with the update 4.4.3 solve.
Kenshiro79 said:
As the title suggests
Click to expand...
Click to collapse
That title makes no sense.
I suggest you change the title. I think it should read, rustling sound.
koe1974 said:
That title makes no sense.
Click to expand...
Click to collapse
As your post, is not it?
Kenshiro79 said:
As your post, is not it?
Click to expand...
Click to collapse
I've updated my comment.
Kenshiro79 said:
As the title suggests we (at least those who N5) had to upgrade to the camera of google. For heaven's sake in this post is not to say, you no good bad etc. .. But I want to put an attention on the video. You doing various tests from yesterday to today I noticed (unfortunately) an annoying noise in the video is that in FHD 480p. The bug or problem, call it what you want, persists in all kinds of resolution that you put. Arises especially in confined spaces, such as a room or whatever at home, standing in silence and making a normal recovery. Below I have uploaded a little video to show you Yuotube on this issue. To you a review!
Edit: obviously the video was shot in 1080p, this should sentisi more noise or background noise.
https://www.youtube.com/watch?feature=player_embedded&v=eR4peCAiIDI
Click to expand...
Click to collapse
I really want someone else to give this a go and report back, I unitentionally fixed this problem by flashing a slim rom hdr+ bug fix. The file I flashed was this one http://www.slimroms.net/index.php/d...-4/10260-slim-google-camera-compatibility-fix
Maybe a strange coincidence, anyone else fancy giving it a shot?
daniel.kusy said:
I really want someone else to give this a go and report back, I unitentionally fixed this problem by flashing a slim rom hdr+ bug fix. The file I flashed was this one http://www.slimroms.net/index.php/d...-4/10260-slim-google-camera-compatibility-fix
Maybe a strange coincidence, anyone else fancy giving it a shot?
Click to expand...
Click to collapse
Ok thanks, I'll look
Send from my Nexus 5 white 32Gb

Just got a N5, camera disappointing

Hey All,
Just got a N5 and I'm a bit disappointed with the camera. Seems like this issue isn't new, but the camera has a really tough time autofocusing and even tap to focus.
I saw that there was a fix for older versions, but is there any update in 4.4.4?
Just as a curious note: most of the custom roms have this problem or not?
Thank you,
-Siroes
If you are disappointed with Nexus 5's camera performance, you should consider selling it away and get a phone with a better camera..
Agreed. If after 4.4.2 you think the camera is disappointing you must be a professional photographer. I'd highly recommend a Nokia WP as a phone camera or a quality camera.
Using Google Camera on 4.4.4 has a pretty decent shutter speed and also using different dalvik patches can increase the speed.
The camera works amazing when it does focus, but it takes quite a while sometimes. I never used 4.4.2, so I can't speak of that experience...
Just wanted to see if anyone else had similar issues.
Siroes said:
The camera works amazing when it does focus, but it takes quite a while sometimes. I never used 4.4.2, so I can't speak of that experience...
Just wanted to see if anyone else had similar issues.
Click to expand...
Click to collapse
Yes prior to 4.4.2
TheLastSidekick said:
Yes prior to 4.4.2
Click to expand...
Click to collapse
Thanks, I really appreciate it.
I personally came from S4 than sold it to buy Nexus 5. Than I picked up note 3 but with bootloader being locked I said F U at&t and just purchased yet again another Nexus 5. Already rooted running Android L preview . I can care less about the camera like the other guys on here said I'm no professional photographer lol.
Sent from my Nexus 5 using XDA Premium 4 mobile app
install google camera from playstore. better focus
Is this with or without HDR+? Without HDR on, I find 4.4.4 with the Google Camera will focus pretty quickly. With HDR on, it's obviously going to take a fair bit longer to take a snap.
Either you're doing it wrong or you're a professional photographer.
If you're the latter then I don't know what you're trying to do with a phone camera lol.
Camera works fine for me, better than the Note 3.
Lethargy said:
Either you're doing it wrong or you're a professional photographer.
If you're the latter then I don't know what you're trying to do with a phone camera lol.
Camera works fine for me, better than the Note 3.
Click to expand...
Click to collapse
I'm in no way a professional photographer. If I want to take a quick shot, it usually ends up taking a minute or longer due to the focus
shohag2018 said:
install google camera from playstore. better focus
Click to expand...
Click to collapse
honestly, i have that and it makes very little difference. The camera quality is only good when using HDR mode which in some roms doesnt even work properly. If you are a photo takin/lovin person, this camera will be a disappointment.
A minute to focus? 60 full seconds?? I'm doubting that.
Anyway....camera phones are very cheap cameras....no phone will compare to even my 99 dollar Kodak camera.
I see comparisons with guys comparing this phone to that phone and they are all inferior to the cheapest of dedicated cameras.
If people are that concerned with getting consistently decent pics....carry a camera with you. They can be quite small and light, and will put all phone cameras to shame.
Just my 2 cents. ?
---------- Post added at 03:58 PM ---------- Previous post was at 03:56 PM ----------
And.....if you rely on your phone camera to take your pics at a special event that you want good pics to capture the memories..... Its just silly to show up with nothing but your phone.
If it truly takes 60 seconds to focus I think you might have a problem with your hardware. Otherwise you should check out this thread if you haven't already http://forum.xda-developers.com/goo...tos-post-pictures-videos-share-4-4-1-t2477920
Shouldn't take more than a couple seconds to focus unless you're moving the phone a lot. Perhaps your hand is too shakey? OIS helps but won't fix shakey hand completely.
At the worst it should take about 2-3 seconds to focus. Manage to get consistently clear pictures. If you update past 4.4.2 and still experience an issue, you've got a problem.
Sent from my Nexus 5 using XDA Premium 4 mobile app
TheLastSidekick said:
At the worst it should take about 2-3 seconds to focus. Manage to get consistently clear pictures. If you update past 4.4.2 and still experience an issue, you've got a problem.
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks for that information. I ended up contacting Google Play and sent a replacement. Now it works just great, just as everyone has described.
I guess something was wrong with the hardware.
Thanks for everyone's input,
Siroes
Siroes said:
Thanks for that information. I ended up contacting Google Play and sent a replacement. Now it works just great, just as everyone has described.
I guess something was wrong with the hardware.
Thanks for everyone's input,
Siroes
Click to expand...
Click to collapse
Glad everything ended well. A little scary there's so many hardware defects on the nexus 5 but I still love it.
TheLastSidekick said:
Glad everything ended well. A little scary there's so many hardware defects on the nexus 5 but I still love it.
Click to expand...
Click to collapse
A $350 device with top notch specs. Corners need to be cut and apparently, quality control was the area which they chose
- Sent from an IceCold Hammerhead!

XZP camera has serious distortion issue

Just received XZP from SONY store, Out for a small trip today ,take pictures for family, all the pictures are distorted, only the head in the middle is slightly normal, but the body still twisted.
See attachment photos the head around the lens surrounding site all the irregular distorted .
this is not a simple wide-angle distortion but a rare irregular distortion.Try to shoot real person in different angles, the problem will be more serious then the attachment screen take photos , you simply can not choose one normal photos
Is this issue can fix by the update ???
XZS forum are the same problems have been 2 months still no fix !
Now seems the whold world xzp is the same problem, the flat shooting distortion is not the main problem, just for your reference .The main problem is the three-dimensional scene, when shooting three-dimensional scene will enhance the perspective several times, seriously beyond the reach of the human eye perceived acceptance , also seriously beyond the distortion of other mobile phones,The closer result you get will distortion more, No matter how you compose, how to adjust the distance and shooting angle,As long as leaving the center little center area, all will be serious distortion,again seriously beyond the distortion of other mobile phones!see carefully all the picture in all pages from different users , Portrait photography and flat grid shooting.
see photo and specific in this link :
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/XZP-camera-has-serious-distortion-issue/td-p/1232765
In sony mobile forum this post was deleted by Moderator for unbelievable reason when more people go to feedback problems ,After a lot of user protest why del the post , now they restore,but the main text and the first page have been modified and remove, also lot's users reply has been edited or delete by moderator, I repost in Message page 2. (link page)Take a closer look at the pics in page 2,4,15,18 ,especially portrait and real life photos ,that is the issue you can not avoid from your XZP camera ,whether you adjust any angle, distance,composition,height. ( not here ,see the link page)
Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
I'll be honest, I rarely, if at all, see people in this forum satisfied with Sony camera. I use a camera to take pictures and rely on my phone for calls, text, web etc.
Sent from my F8331 using XDA-Developers Legacy app
Faulty unit maybe? Did you try another unit or try to change it with Sony?
Yeah, I am guessing faulty unit. I've seen like 7-10 reviews, and not one of those cameras has any issues from what I can tell. First thing I'll be doing when I get mine is snapping some shots to see if it's an issue with mine.
I am one from tieba and have seen the discussions of distortion here. It's ture to believe how sony could rarely make this ****ing mistake! It disappoint me at all. The time for dafa sparing no effort to resolve...
figo_rulz11 said:
Have Sony replied to you yet? It seems many users are experiencing this issue? It may be a early teething issue but it doesn't help that Sony haven't acknowledged this.
Click to expand...
Click to collapse
see link :
https://talk.sonymobile.com/t5/Xper...as-serious-distortion-issue/m-p/1232765#M1760
chesterr said:
Faulty unit maybe? Did you try another unit or try to change it with Sony?
Click to expand...
Click to collapse
what do you mean "another unit", if you mean andother camera APP,all are the same result
feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
Click to expand...
Click to collapse
I took it to mean faulty device. Maybe the camera is mounted incorrectly or something. I would have it replaced by Sony.
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
feskey said:
what do you mean "another unit", if you mean andother camera APP,all are the same result
Click to expand...
Click to collapse
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
Click to expand...
Click to collapse
camera 2.0.0
video 1.4.a.2.1
chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
Click to expand...
Click to collapse
Precisely for all we know OP may just have a faulty phone. Until they get another & see if that's the same.
Is it a dual sim or single sim phone?
razorg said:
Can anyone tell us what is the Camera app version in XZ Premium? (can be seen under Settings-->Apps-->Camera) I'm just curious.
Click to expand...
Click to collapse
2.0.0
chesterr said:
What I meant get the phone replaced and see and when you're getting replaced do your testing and see if the distortion still persists. If it does that means something is wrong with the glass they're using and Sony should be aware of this matter.
And yes you can try a different camera app from play store to see if this is a software issue.
Click to expand...
Click to collapse
everybody the same
dodo1515 said:
Is it a dual sim or single sim phone?
Click to expand...
Click to collapse
dual sim
Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.
charlatan01 said:
Well, I received my UK order, and I have the same issue. Not sure what to do. Pic taken with the stock camera app.
Click to expand...
Click to collapse
Can l asked from which shop in uk did you ordered yours?
dodo1515 said:
Can l asked from which shop in uk did you ordered yours?
Click to expand...
Click to collapse
Unlocked mobiles. Black version.

Pixel 4 xl * popping noise * manufacturing defect * known hardware issue *

Hello XDA,
Just got off the phone with google, and found out that the issue with the popping noise in videos is not something they can fix via software . Google Engineers have recommended swapping out the whole device as there is no known fix via software for this issue...
What is even worse is that in order for you to receive a replacement they are asking for a pre-authorization charge on a card until they receive their defective device back.... Like we asked for a defective device....
i do understand the concern of them not getting their phone back but dang... that Sucks!!
Edit *
If anyone will the pixel 4 XL can reproduce the problem on their phones that would be great I want to know if this is happening to a lot of phones or simply to some..
record audio through an app and see if the popping noise happens or record a video using SnapChat Instagram Facebook and see if it happens if it does I feel that Google should acknowledge this and try to fix this as soon as possible
Popping noise in video?
Can you post an example?
virtyx said:
Popping noise in video?
Can you post an example?
Click to expand...
Click to collapse
https://youtu.be/kUgD93XsABA
so are they already manufacturing updated versions?
PuffinNugz said:
so are they already manufacturing updated versions?
Click to expand...
Click to collapse
According to them, yes . I was promised that I would not encounter the same issue with the next version that I got. I do recall the same thing happening with the blue hue on the 2 xl . it wasn't necessarily revision it was just one that was better than the other but the underlying issue was still there..
Hmm that's interesting. I was able to reproduce it with an Instagram story. I only record videos in the stock app but maybe I'll save getting a replacement for 1 year so that I can get a fresher battery. [emoji1]
Sent from my Pixel 4 XL using Tapatalk
I actually recorded just audio on Facebook messenger through the microphone recording option and it does it on there as well it's not just video whatever is recording is adding that sound.. at first I thought it was just audio but after hearing the recording I just did I realize that it might be something in the input driver that's messed up.. not necessarily having to do with video but probably with the neural core processing more important tasks like the Google Assistant's built in functionality.
crap i just checked my p4xl on snapchat and noticed the popping noise too. guess when i was using the past 2 weeks i always had a lot of background noise anyway to notice
Glad to see people are talking about this on here. I always assumed it as was going to be a software fix as I swapped my 4XL 2 days ago to "fix it" but it wasn't fixed, guess we have to wait for a new batch. argh
It doesn't happen on the stock camera recording app and it doesn't happen on some third party apps. It probably is a software issue that can be addressed with a patch in the future. I really would take what Google Support tells you with a grain of salt. I swapped out a device for another reason and they both had the popping noise on some third party apps and never on the stock camera app recording. You probably will get another one with the same issue as I highly doubt they made a hardware revision and the rep was probably just telling you what you wanted to hear to get you off the phone. I've heard it all before "Oh, we'll have someone in the warehouse check for it before we ship it out". Replacement comes and it has the same issue and you know it's all BS they tell you.
I could reproduce this error with an Instagram story. However this did not occur with WhatsApp voice messages. Maybe it is really a software issue?
Like the YouTube audio description says it happens on my playground mode while recording playground video.
Nummer35 said:
I could reproduce this error with an Instagram story. However this did not occur with WhatsApp voice messages. Maybe it is really a software issue?
Click to expand...
Click to collapse
true, its happening my side on instagram story, recording from the stock camera is fine, whatsapp is fine too
I have this popping noise on video as well. The only time I have noticed it is when I use Snapchat, but it's annoying as hell. P4XL here.
Sent from my Pixel 4 XL using Tapatalk
How do we fix this issues? I can't stand it anymore
cheddaface said:
How do we fix this issues? I can't stand it anymore
Click to expand...
Click to collapse
Record with the Google Camera until there a fix, if there will be.
Sent from my Pixel 4 XL using Tapatalk
Fix coming
https://www.androidpolice.com/2019/...-in-videos-recorded-through-third-party-apps/
Seems related?
https://www.androidpolice.com/2019/...-in-videos-recorded-through-third-party-apps/
blazinazn said:
Seems related?
https://www.androidpolice.com/2019/...-in-videos-recorded-through-third-party-apps/
Click to expand...
Click to collapse
Repost
Sent from my Pixel 4 XL using Tapatalk
Pixel 4 defect mic pop/click
I have the pixel 4, and it also makes the popping/clicking sound. I send it in for a replacement with google and the new one does it too. Now I have to return both, and stay with the pixel 3 for now. They almost didn’t let me return the replacement because I bought the original on release date from them and we are in November now.
Sounds happens, on Tiktok, Snap, Facebook and anything That recorded sound.

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