Hi have any of you guys had this issue only had my watch for 3 days and I have noticed that when I Tilt to wake, not all the time I get a greenish flash on the screen for a split second and the face comes on. Seems ok on ambient mode , and from what I can see a change in lighting I think causes it maybe the light sensor.
Any one seen this issue ? Request an exchange with Amazon see what that's like.
Normal. But tilt not working so good. When I drive my car randomly screen on. Green from down side of display I have too. Sometime tilt work after 3sec delay. It's lazy piece of hardware.
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So I had the Sony Smartwatch that is available on their US website right now and then realized the Sony SmartWatch 2 was available on Amazon so I returned the one I got from Sony and bought the SmartWatch 2. I really really like it, as I have had a Pebble (returned it because I thought the screen was garbage) so I am very happy with this watch.
I just have two questions I am hoping someone with the watch can answer. First the watch face is always showing correct? On the first one you had to double tap (which hardly worked) to show the time. I just want to make sure that the watch face is always supposed to be showing?
Second if you look at the manual there is a light sensor towards the top left of the watch but I am confused as to what it is for. As there is no Auto Brightness what would the light sensor be for and how can I tell if it is working correctly?
Funny because Sony customer service could not give me a straight answer on these questions. Thank you for anyone that could help!!!
the watch face (time) is always showing, but normally without backlight
the backlight comes on when you press the button, press it again to go into the apps list
don't know about the light sensor, sorry
I believe that the light sensor is used to tell when the watch is in high light leves, so it can turn off the backlight, and go into "high light level" mode (which goes B&W I believe) to make the watch readable in the sun.
Awesome thanks for the replys guys....how you guys liking the watch....I am really impressed.....just wish there was more clock faces in the play store.
The clock will disappear if the watch is left on a desk without movement for 5 mins. As soon as you move it, it will re-appear.
ardsar said:
The clock will disappear if the watch is left on a desk without movement for 5 mins. As soon as you move it, it will re-appear.
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Yes, so clearly there is a motion sensor in the watch as well like the smartwatch 1 had. I haven't managed to get any "effect" from the light sensor even in full sunlight, so I am not sure if they are utilizing that feature yet.
ardsar said:
The clock will disappear if the watch is left on a desk without movement for 5 mins. As soon as you move it, it will re-appear.
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Click to collapse
I am going to try that 5 min thing now....and i also see no difference with the light sensor...maybe in a future update....i get crazy with my electronics lol i like to know everything is working correctly....but it sounds like evryone is acting just as mine....
EDIT....So i have it sitting on my desk for about the last 10 or so minutes and the display has not gone out.....does everyones do that?
Edit of the Edit.....so the disply did go out but it took about 15 mins...maybe there was a slight movement that made it take longer....
Any other tips or tricks you guys have discovered? Really loving the watch...any cool apps u find?
Hey people
Got my smart watch about 4 days ago and it was all good until tonight and now for some reason i can't see the clock anymore unless i press the power button :S i could have sworn it had a low light mode and the clock was visable ok but since tonight i can't see the time unless there's a light pointing straight at the watch. I hooked it upto the service centre thing and updated it through that but hasn't helped.
am I going mad here and just seeing things? :S
EDIT: i also noticed when i turn it off i get some weird colours appearing in the clockface some pinks/purples. i don't understand it was ok a couple of hours ago and it's been on my wrist the whole time :S
Did you try to reset the watch? Also our you have any custom clocks installed, remove them. As after reset, Sony smartwatch app will reinstall them on the watch, once the watch and the phone are connected.
On your watch, go to settings and tap reset watch.
Sent from my HTC One SV using Tapatalk
tried that chap loads of times and nothing tried re-installing firmware and nothing swell. no custom watchfaces installed either just the stock ones
Roxas598 said:
Hey people
Got my smart watch about 4 days ago and it was all good until tonight and now for some reason i can't see the clock anymore unless i press the power button :S i could have sworn it had a low light mode and the clock was visable ok but since tonight i can't see the time unless there's a light pointing straight at the watch. I hooked it upto the service centre thing and updated it through that but hasn't helped.
am I going mad here and just seeing things? :S
EDIT: i also noticed when i turn it off i get some weird colours appearing in the clockface some pinks/purples. i don't understand it was ok a couple of hours ago and it's been on my wrist the whole time :S
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Just to make it clear, you are not talking about the low power mode right? No backlight, but can be still seen by people in ambient light??? Maybe you should take a picture of the watch so we can clearly see what is going on.
At night my sw2 turns of the screen completely. But when I MOVE the watch it turns on the clock on the display. I think it has an accelerometer that turns off the screen when no movement is detected.
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severoprisan said:
At night my sw2 turns of the screen completely. But when I MOVE the watch it turns on the clock on the display. I think it has an accelerometer that turns off the screen when no movement is detected.
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The same for me. I think that isn't a bug, but accelerometer
Inviato dal mio LG-D802 utilizzando Tapatalk
It is normal.
It is a feature to save battery when it isn't worn.
I am more curious as to the "watch (display) turns on from moving it". Does the SW2 have an accelerometer? My watch display doesn't kick on when I move it. Or was this a feature of the earlier SmartWatches?
Nomad1600 said:
I am more curious as to the "watch (display) turns on from moving it". Does the SW2 have an accelerometer? My watch display doesn't kick on when I move it. Or was this a feature of the earlier SmartWatches?
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Click to collapse
I believe SW2 does have an accelerometer. Put your watch on a table, leave it untouched for while, screen completely turns off. Not even the low power watch mode is displayed. But once you move it, low power watch comes back on (without the backlight). I observed it many times when it was charging and when left at the bed side table.
But it is not utilized for backlight function. That is a missing feature people are asking for. But I don't really need it. Just like a regular watch, I press a button to turn the light on when I can't see it in the dark.
Sent from my HTC One SV using Tapatalk
thearif said:
I believe SW2 does have an accelerometer. Put your watch on a table, leave it untouched for while, screen completely turns off. Not even the low power watch mode is displayed. But once you move it, low power watch comes back on (without the backlight). I observed it many times when it was charging and when left at the bed side table.
But it is not utilized for backlight function. That is a missing feature people are asking for. But I don't really need it. Just like a regular watch, I press a button to turn the light on when I can't see it in the dark.
Sent from my HTC One SV using Tapatalk
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Wow... I didn't even notice the screen going completely black after sitting for a while. I am still on watch honeymoon, and either the watch is on my wrist or turned off and on the dresser. But sure enough, it does go into a deeper "sleep" mode and wakes up when I pick it up. Nice!
I do see that having it wake to the backlit mode would be nice but it would seem to kill the battery since when worn it would be in more constant movement. Unless they tuned the accelerometer to only wake when a more significant motion happens.
Nomad1600 said:
Wow... I didn't even notice the screen going completely black after sitting for a while. I am still on watch honeymoon, and either the watch is on my wrist or turned off and on the dresser. But sure enough, it does go into a deeper "sleep" mode and wakes up when I pick it up. Nice!
I do see that having it wake to the backlit mode would be nice but it would seem to kill the battery since when worn it would be in more constant movement. Unless they tuned the accelerometer to only wake when a more significant motion happens.
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Yeah the previous iteration of smartwatch from Sony did not have always on watchface and it was a necessity. And to see the time you had to turn on the display. One way was to double tap on the watch screen to wake it up. Another way was to light up the screen by lifting your arm and turning the watch towards you. But the second way never really worked reliably.
But I don't think SW2 needs that. As we already have always on watch with great readability even in places where there little light.
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thearif said:
Just to make it clear, you are not talking about the low power mode right? No backlight, but can be still seen by people in ambient light??? Maybe you should take a picture of the watch so we can clearly see what is going on.
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Sorry for the delay! yeah seems my watch didn't have the low power mode and now it does it's just near impossible to see unless i have some light directly on the screen
Roxas598 said:
Sorry for the delay! basically sitting here in the dark i can't see the time on the display at all but i could when i first got it now I need to actually press the button to see the time :S dunno if it's just me thinking i could or not is the problem lol
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So there is nothing on the screen not even the low power mode on the watch. I don't know what to tell you boss as you have already done a reset. Maybe one thing to check is to use SUS to reflash the firmware using your pc, if you haven't done it already.
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thearif said:
So there is nothing on the screen not even the low power mode on the watch. I don't know what to tell you boss as you have already done a reset. Maybe one thing to check is to use SUS to reflash the firmware using your pc, if you haven't done it already.
Sent from my HTC One SV using Tapatalk
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sorry chap i updated my post there is something on the screen but it's impossible to see without some sort of light source on it makes it kinda annoying to use could have sworn it wasn't when i first got it but figured i'd ask anyway!
Roxas598 said:
sorry chap i updated my post there is something on the screen but it's impossible to see without some sort of light source on it makes it kinda annoying to use could have sworn it wasn't when i first got it but figured i'd ask anyway!
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No problem. I never considered the low power hard to see. But I guess most of the time I am in well lit places
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I gave my Z3 a little bath in tap water in the sink. It was not submerged so this is more like a shower. I double checked and secure the ports. I don't even use the ports anyway because I have magnetic charging. I dried it and started using it. It was all fine until 5 mins later it just randomly turned off. Battery was good, tried using the power button and it wouldn't work. So I did the power button and volume + method and it fixed it. But the touch screen didn't work sometimes (randomly), there was a blinking red light before I booted it on, and there is rattling near the camera area when i shake it. I ran diagnostics and noticed that my screen was also flickering. Some of the tests used vibration as feedback and this made the flickering worse. Now the screen is struggling to stay lit. It turns on for 3 seconds and then it dies. You can only see parts of it too. I need help. This phone is unusable. I bought this phone (Sony Xperia Z3 D6603 black) from Worldwide Distributors on Amazon.com 3 months ago. I only took it into the water a few times. I don't think its water damage because I had the flaps secured unless Sony gave me a defective phone. I paid $700 for this and I'm not rich either. I was saving up. The phone has the standard 2 year warranty. Somebody please help. what should I do? Will Sony fix it or give me a new one?
UPDATE: Screen is dead. It still turns on and touch screen still works but cant see anything. It's like it lost signal . Kinda like how a tv loses signal. The tv still works but are no shows on.
IMPORTANT: I just found a little hole that shows part of the screen backlight. Its on the side but its more like a crack. I haven't drop this or anything. So this is possibly how the water got in. This is also Sony's fault. Will I get a new replacement or refund or repair or something?
Thanks for all your help.
afghanpure said:
I gave my Z3 a little bath in tap water in the sink. It was not submerged so this is more like a shower. I double checked and secure the ports. I don't even use the ports anyway because I have magnetic charging. I dried it and started using it. It was all fine until 5 mins later it just randomly turned off. Battery was good, tried using the power button and it wouldn't work. So I did the power button and volume + method and it fixed it. But the touch screen didn't work sometimes (randomly), there was a blinking red light before I booted it on, and there is rattling near the camera area when i shake it. I ran diagnostics and noticed that my screen was also flickering. Some of the tests used vibration as feedback and this made the flickering worse. Now the screen is struggling to stay lit. It turns on for 3 seconds and then it dies. You can only see parts of it too. I need help. This phone is unusable. I bought this phone (Sony Xperia Z3 D6603 black) from Worldwide Distributors on Amazon.com 3 months ago. I only took it into the water a few times. I don't think its water damage because I had the flaps secured unless Sony gave me a defective phone. I paid $700 for this and I'm not rich either. I was saving up. The phone has the standard 2 year warranty. Somebody please help. what should I do? Will Sony fix it or give me a new one?
UPDATE: Screen is dead. It still turns on and touch screen still works but cant see anything. It's like it lost signal . Kinda like how a tv loses signal. The tv still works but are no shows on.
IMPORTANT: I just found a little hole that shows part of the screen backlight. Its on the side but its more like a crack. I haven't drop this or anything. So this is possibly how the water got in. This is also Sony's fault. Will I get a new replacement or refund or repair or something?
Thanks for all your help.
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Click to collapse
Happened to me too! The screen is black but is showing the brightness and the touch works. It's totally weird!. i'm going to send the phone to SAT
Seems the lcd backlight is still working where the lcd screen is not;
not sure whether the warranty covers water damage or not...
Got around the same problem. happend in the water screen went black phone was still working. After a lot of reboots and resets it started to work for around 3 seconds then evantually the screen was staying, but is flashing now, looks like the flickering happens when the screen gets too much power. In light conditions it either flickers or is real dark.
What can I do to fix this? Or do I just contact Sony? I've also tried the pressure test and it is water resistant so it has to be something different.
If the screen is cracked they will charge you for the replacement for sure
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Hi. I've noticed that my screen flickers when I put the brightness on maximum. Watching the behavior it makes me think that it happens all the time, but it's only noticeable the screen brightness is high. Tried to get it on film, but my camera does not seem to pick up the flickering.
I noticed this after a pool bath with my phone, but i don't know if it is related to that. I did not a chance to use maximum brightness before
I do not have any other issues though, just the flickering. Should i send it to repair? My phone is an 6633 Dual Sim Z3 (Brazilian, unbranded) with less then 3 months of usage.
Hi all,
hope this is not too dumb of a question as i dont have an S2 yet, but i was wondering if you can keep the same watch face on all the time, if so how bad is it on batt life. Also what do you have to do to bring the 'normal' face back on, do you have to tap the screen or can you just turn your wrist?
cheers
nick
I don't use always on display, but I would imagine it would hurt battery life.
You can tap one of the buttons, turn the bezel, or just turn your wrist to turn on the screen. I get 2-3 days with my normal use.
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When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw
alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor.
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No, mine isn't doing that. You might have a dud.
alnova1 said:
When I try to pull down the notification bar on the right the screen goes black. Also turns off the always on display. I'm assuming it's something with the Proximity sensor. Tired of all the little bugs and problems with this phone. I’m returning it. Just curious if anybody else is having this problem.
https://youtu.be/moTuJP06JCw
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Click to collapse
I've had that happen on my Pixel 2 XL. Only once or twice and restart fixed it every time.
It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.
fury683 said:
It's definitely the prox sensor. Always On Display shuts off when the phone is in your pocket or face down, which is detected by the proximity sensor, so that's totally normal. As far as it happening on the home screen, it seems like the phone thinks you're in a call, which would use the proximity sensor to turn the screen off near your head. I would reboot as @jimv1983 suggested and see if that works.
Are you using a screen protector? Sometimes those can cause issues with the proximity sensor, but usually it just causes the screen to shut off and not come back on during a call as it senses the protector at all times instead of your face.
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I had a case with a built-in screen protector on it and I thought that might be what was causing it but after taking it off it still did it. Weird thing though once I put it on the wireless charger it stop doing it. Hasn’t done it all day even with case on. Weird. Still thinking about taking it back to Best Buy and swapping it out.
I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!
tonic1080 said:
I've had a similar issue where the proximity sensor will not deactivate as long as a call is going (can't hangup, can't unlock, can't speaker phone, can't mute, etc.). I have to wait for the other person to hang up. Get an automated robo-call you accidentally answered....oh well, guess you have to listen to them. I have never been so angry at a phone as I am with this one. Especially as expensive as it is. I absolutely would NOT have bought this phone if I knew ahead of time how aggravating this would be! Thinking of sending it back. BUYERS BEWARE!
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Click to collapse
Had this very issue with my pixel XL and blowing on the top speaker grille of dust with compressed air solved it.
But if this is out of the box that sucks. It should not be like that. My pixel was approaching two years when that happened.