Related
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
Same thing happened to my brother's tf300t. He returned it as defective, but I guess you could replace the digitizer. As far as I saw, it was a hardware problem, so it requires a hardware fix. Sorry
cmendonc2 said:
Same thing happened to my brother's tf300t. He returned it as defective
Click to expand...
Click to collapse
Was it through amazon? Do you know if he unlocked it?
Tunameltsalad said:
Was it through amazon? Do you know if he unlocked it?
Click to expand...
Click to collapse
Yes it was through amazon. He had unlocked it and installed TWRP and CROM or CM i dont remember.
Tunameltsalad said:
I bought this tablet off Amazon's Warehouse Deals. It came to me dinged and scratched up, but operable. I noticed the touch screen was a little off and would report false touches occasionally, but I didn't think it was anything to worry about. Like a kid in a candy store, I raced to get a new ROM so I could optimize this thing. In the process I unlocked the bootloader, rooted and installed PACman ROM. Ghost touches disappeared--gone for like 3 whole days. I'm ecstatic, and falling madly in love with this tablet. Then I notice the ghost touches coming back after the 5th day I have had it. Now its showing about 3 ghost touches almost constantly in one vertical line (in landscape) on the right side of the screen. Pretty much totally inoperable. I have scoured all ends of google, and most of the time it spits me out here, searching thread after thread of nothing but "RMA it". My questions are:
Is there any fix to this besides shelling out money for a new digitizer? Is that the general consensus that the digitizer is the root of the problem? I know I'm able to return the product, but does anyone know if Amazon is going to give me grief over an unlocked product that was a scratch-and-dent deal anyway? Any way I can re-lock the device? I've seen multiple threads with replies saying "lol didn't you read the blah blah? no way bro", but these were posted a couple months ago. Maybe something new has come up. I guess I just feel sorta rooked because I bought a defective piece of hardware, and now I can't get a refund just because I modified the software.
Click to expand...
Click to collapse
I got a similar situation in the last two weeks. The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue. I am trying to find a way to see if the device can be reset to factory condition so that I can return it for repair. Looks like we are on a same boat. Hopefully I can find a way to do so.
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
The problem I have is that my TF300T is keeping rebooting by itself. I've googled it and people say most likely it's a hardware issue
Click to expand...
Click to collapse
It could be the power button is jammed? I know mine is really touchy (all I do is tap it with my stylus and screen turns on/off. Good luck!
Sent from my TF300T using xda app-developers app
Tunameltsalad said:
Just an update on my issue, in case anyone else stumbles across this particular problem. So far I have gone almost a week with no ghost touches. I popped off the back of the device (three guitar picks did the trick), and disconnected the digitizer ribbon cables and reseated them. Problem vanished. My best guess is that the keyboard dock puts odd pressure on the device. That mixed with rough handling is bound to cause some problems.
Click to expand...
Click to collapse
Thank you. I just got mine from Groupon as refurbed.. (they did a ****ty job, apparently) Ghost issue about 2 days after getting it out of the box. By then already unlocked and flashed CWM.. sigh.
I'll try your fix tonight. Any chance there is an image of the right connector/ribbon?
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Tunameltsalad said:
Hopefully the image quality isnt too bad. I took an exacto knife and gently pried up the black foam squares, set them aside and worked my magic. Hope this helps. Just be careful with the ribbon cable (duh). Hope this helps!
Sent from my TF300T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thank you! I'll try this adventure later this week.
Did this today.. So far, 20 mins on it, and no issues. Typically took about 5-7 mins before. So, crossing my fingers this is gone.
THANK YOU! I can go back to enjoying my tablet
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
elestudiante said:
Im in the same boat with this Ghost Touches Issues, and its getting worse, sometimes im working at college and this Ghost appears and the tablet gets almost unusable, Only the Keyboard Dock saves me.
Please if you can give me more detailed instructions i think i would be brave enought to do this surgery to my tf300t, merry christmas!
Click to expand...
Click to collapse
i just noticed that when having a ghost touches attack, if i put pressure con the tablet, lime trying to bend it, the touches vanish.
I also have the ghost touches but it seems to only happen when the screen is dirty. As soon as I clean it off, they go away. Would a good screen protector help with that? I may go ahead and try taking off the back and messing with it.
Sent from my AOKP Galaxy S4
I thought mine was fixed, but doesnt seem to be. I technically didnt remove the connectors.. I was nervous, they are WAY fragile. I simply unlocked and pressed firmly on them to attempt to reseat them..
Problem seemed to go away until I used Chrome. Chrome is what seems to trigger odd behaviors for me. I may try another browser and see if it still happens.
I've been dealing with this off and on for about 8 months; asus HAS to be aware of it as my tab has been back twice for this issue (out of warranty now) and I take advantage of their complaint form every month or so.
Here's what I've been working off of (based on personal experience/experimentation):
Re-seating the cables might help for a day or less, but isn't a permanent fix. I even went as far as strategic pieces of tape to hold the flex cables in place and tape across the connectors to encourage them to stay closed.
The first time I popped the back off the larger of the three flexes (with the silver wrap) had partially worked out of the connector on the driver board. Re-seated it and problem disappeared for about a day.
The large copper heat spreader was basically spot contacting the CPU and really wasn't touching the smaller ancillary chips (unit had been running warm for a few months, thought that might make things wonky). I pressed heat shield back down to ensure adhesion, and slightly molded the copper around each chip. Ghost touch gone for two days, unit way cooler running than before.
Here's the interesting one to me. Tonight I noticed that even just hovering my finger close to the screen I can get the 'touch dot' to show; this got me thinking about static. I held the tab in a way that at least one finger of one hand was touching the screen, like towards an edge (out of the active area) while using the other hand to touch the screen. Seemed like one hand was grounding the screen, like a charge couldn't dissipate from the surface.
Isn't this a "capacitive touch' screen? Could it be a matter of grounding?
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
ItsDuckie said:
I too purchased this tablet and dock from Groupon about 4 weeks ago or so as a manufacture refurb. My tablet does the same thing. After about an hour or so use most of the time it starts randomly acting like the screen is being touched. And it appears to only be in the upper right corner area (kinda where the lock screen pattern show up when you unlock it) in landscape mode. Sometimes it may take a little longer of use before it happens. It happens regardless if the dock is plugged in or not. I have figured that if I lock the screen and wait a few seconds and then unlock it. The ghost touches are gone for a while. I first began thinking it may have been a OS issue and hough about rooting and putting a custom rom on it. But from what I have seen on the web it doesnt seem to matter whether its rooted or not. So should I RMA it back or has any one had permenant luck with reseating the cable?
Thanks
Click to expand...
Click to collapse
I'd try reseating the ribbons. I kind of doubt it would solve the problem since it's a refurbished with a latent defect. Bad ribbons would strike at random but do not wait for a while before acting up. Look at the glass surface under a magnifying glass and bright light. Hairline cracks cause this after the tab heats up, but you can't always detect them. RMA would be the safe option unless you're really pressed for time.
Ghost touches are back. Noticed I had alot of them when my storage was full. Used a previous recovery (same ROM, just earlier date with less junk installed) and it cut down the frequency of them happening. This is so weird.
I had those ghost touches when 4.2 roms started (CM and AOKP and all of the rest of them. Then someone, I don't remember who had compiled rom with decreased touchscreen sensitivity and ghosting was gone. I think they started with PAC or AOKP, I really don't remember.
Then I went to 4.3 and 4.4 roms and I didn't have one single ghost touch since then. I do noticed sometimes when I hover finger over screen it is registered as touch, but ghosting by itself didn't occur on those roms.
one cent fix
I have an ugly, but effective solution working on my pad right now. It has been in place for about three or four months.
Holding in landscape mode, pulled the bottom left corner back slightly and inserted a penny between the back and the lcd. This put enough torque on the screen to kill all of the ghost touches and it still fits into the keyboard dock. There is an ugly gap where the penny is, but it is now fully functional.
Hope this helps some of you
This thread is just to determine if it's more common for the Moto G to have the cheap-sounding rattle for a vibration (especially noticeable when vibrate-on-touch is enabled) haptic feedback is on), or if that is a less common but not rare exception. Sound off on how your haptic feedback sounds. Recordings welcome!
Mine: http://www.youtube.com/watch?v=MT8ehijOn_g
(EDIT) I've read elsewhere of someone saying their Moto X all of a sudden started sounding like this rather than a smooth, quiet vibration. Almost as if this is a result of a poorly attached vibration motor or one that has become slightly detached.
My vibration sounds nothing like that. Mine vibrates nicely, a lot better than the other phone's I've had.
SeannyM said:
My vibration sounds nothing like that. Mine vibrates nicely, a lot better than the other phone's I've had.
Click to expand...
Click to collapse
Is yours the US verison? Mine is US 16gb
Hi. I have the US version and i have this issue !
Yeah that doesn't sound normal.
Mines sounds cheap but not like a rattle.
Sent from my MOTO G!!!
Mine rattles slightly. But it seems to only be for short vibrations like haptic feedback on the keyboard. Longer vibrations like for notifications, it sounds completely normal. The biggest issue I'm having with the G is some light bleed on the LCD screen. But even that is barely noticeable.
Sent from my XT1034 using Tapatalk
Jooosty said:
Yeah that doesn't sound normal.
Mines sounds cheap but not like a rattle.
Sent from my MOTO G!!!
Click to expand...
Click to collapse
That recording was with the microphone right up against the phone.I made a new recording (I've replaced the original with it) that is maybe a better representation, from a couple inches away instead. It's just so loud. I guess you get what you pay for, and that's one of the cheap components. Although I've read elsewhere of someone saying their Moto X all of a sudden started sounding like this rather than a smooth, quiet vibration. Almost as if this is a result of a poorly attached vibration motor or one that has become slightly detached.
Mine is ok. I have the Brazil version 16G (dual sim).
LudicrousPeed said:
That recording was with the microphone right up against the phone.I made a new recording (I've replaced the original with it) that is maybe a better representation, from a couple inches away instead. It's just so loud. I guess you get what you pay for, and that's one of the cheap components. Although I've read elsewhere of someone saying their Moto X all of a sudden started sounding like this rather than a smooth, quiet vibration. Almost as if this is a result of a poorly attached vibration motor or one that has become slightly detached.
Click to expand...
Click to collapse
I took a phone apart (and then returned it's sorry self to Tesco lol)...
The vibration motor is not loose to the board - it is soldered firmly.
The weight is fixed to the shaft of the motor correctly. I attached bits of blutack to the weight - no difference.
The shaft of the motor to which the weight is attached can move up / down a little.
The motor is located right next to the camera, which has moving parts in it (you can hear this on exiting a camera app - an audible click). I wonder if the motor is making something in the camera rattle.
The rattle still happens with the back of the phone and PCB cover removed - so it is something contained in the front part of the phone. To me it sounds more like the vibrate is making the earpiece speaker click.
jfinnie said:
I took a phone apart (and then returned it's sorry self to Tesco lol)...
The vibration motor is not loose to the board - it is soldered firmly.
The weight is fixed to the shaft of the motor correctly. I attached bits of blutack to the weight - no difference.
The shaft of the motor to which the weight is attached can move up / down a little.
The motor is located right next to the camera, which has moving parts in it (you can hear this on exiting a camera app - an audible click). I wonder if the motor is making something in the camera rattle.
The rattle still happens with the back of the phone and PCB cover removed - so it is something contained in the front part of the phone. To me it sounds more like the vibrate is making the earpiece speaker click.
Click to expand...
Click to collapse
Nicely done! I think you've narrowed it down as far as possible. The answer then is that on at least most devices (since some owners say theirs is perfectly quiet) either the vibration motor is just of poor, toy quality, or there are loose somethings in the camera or elsewhere that get rattled. Thanks for figuring out that it's not the motor itself.
Yea just checked my 16gb us vibrates just fine.
Sent from my XT1034 using XDA Premium 4 mobile app
903tex said:
Yea just checked my 16gb us vibrates just fine.
Sent from my XT1034 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I have the same problem. I've had a previous moto g that had a more solid vibration tone, but on the down side the back case was a bit loose on the corner right above the buttons making an annoying noise when pressed. Anyway i sold that one because it was the 8gb version and got a new one with 16gb from amazon.uk. Everything is fine with it with this little exception which i noticed as soon as i was setting it up.
Thing is, is it worth it to bother and try speak with amazon to try and get a new one? It seems likes it's a probability game and chances are there is always gonna be some small detail that won't be perfect. Do you think amazon will even swap it considering the type of fault?
Count me as one of the people with a rattling Moto X. Using the 16GB AT&T version and the rattle is fairly annoying for me. Perhaps I'll open it up this weekend and see if we can locate the problem spot...
I have been experiencing exactly same issue with newly delivered moto g from UK. I feel like it is about something shaking inside the camera. But I'm still not brave enough to tear that down and find what is wrong
Ok, so i asked amazon for a replacement giving this problem as a reason and they sent it right away, no questions asked! The new one arrived a few days later, i packed the old one in the same box and left it at the local post office free of charge.
The new one does not have the vibration problem, so that i got rid of! The buttons of the old one were a bit better though. The volume on this is a bit looser but i can live with that.
Sent from my XT1032 using xda app-developers app
I was able to get inside of the phone (which was actually a pretty simple task). And it is clear that this rattle comes out from bad vibration module. There is nothing inside of the phone what is badly fixed or shaky -- the phone is rock solid, The problem looks to be just in that bad vibration rotor.
I've also asked Moto support about any advise and they said to send phone to them. So i really think that there is no other way than just replace this little noisy thing inside of your phone.
Mine sounds fine
Sent from my Moto G XT1028
I have the 16 GB US version and mine is pretty noisy. Doesnt bother me too much and I already rooted so I probably won't be asking for a new one.
Button Problem
LudicrousPeed said:
This thread is just to determine if it's more common for the Moto G to have the cheap-sounding rattle for a vibration (especially noticeable when vibrate-on-touch is enabled) haptic feedback is on), or if that is a less common but not rare exception. Sound off on how your haptic feedback sounds. Recordings welcome!
(EDIT) I've read elsewhere of someone saying their Moto X all of a sudden started sounding like this rather than a smooth, quiet vibration. Almost as if this is a result of a poorly attached vibration motor or one that has become slightly detached.
Click to expand...
Click to collapse
I think the problem is with the buttons man. The power button is somewhat lose on my phone. That should be causing the rattling noise. Check the power button.
Anyone else feel like their phone is making strange sounds. Almost like it's flexing? It happens to mine periodically and I'm trying to decide if I want to send it back and get another.
Sent from my D6603 using XDA Free mobile app
Info
yidan82 said:
Anyone else feel like their phone is making strange sounds. Almost like it's flexing? It happens to mine periodically and I'm trying to decide if I want to send it back and get another.
Sent from my D6603 using XDA Free mobile app
Click to expand...
Click to collapse
When it make this sound?
- when u put some pressure? or what?
Xperia phones don't have bendgate
The phone seems to creak a bit when a little pressure is applied to the middle of the phone. Just curious if anyone else has the same issue?
I have the same issue. Phone creaks and flexes slightly when pressure is applied just above the centre of the phone's display; easy to replicate when pinching the phone with fingers at this point.
Ok, I thought I was going crazy for a minute. I'm in the united stated and bought my phone for handtec and I don't eeally feel like shipping my phone back to the UK and waiting for another unit to be shipped. If its normal then I guess I deal with it. Hoping to hear more from some other people to see if this is normal or not.
yidan82 said:
Ok, I thought I was going crazy for a minute. I'm in the united stated and bought my phone for handtec and I don't eeally feel like shipping my phone back to the UK and waiting for another unit to be shipped. If its normal then I guess I deal with it. Hoping to hear more from some other people to see if this is normal or not.
Click to expand...
Click to collapse
I have ordered a replacement which should arrive tomorrow. I will report back on whether or not it has the same creaking sound behind the screen.
I can't replicate this on mine - from EE
It's the tacky heat spreading spongy type stuff in between the battery and glass panel, did it on tablet z. Nothing to worry about.
Sent from my D6603 using Tapatalk
So I got my replacement device today and the flexing is all but gone. I can feel/hear a small amount of give but it is almost none existent and nothing at all like it was before. My only complaint now is the slight light bleed along at the bottom of the left bezel (in portrait). My first device had the same minor issue but it's nothing to lose sleep over.
I posted many threads in QA section, but it seems like no one cares, and most of the threads in this section look dead... so I decided to move here, hopefully someone would help.
I don't know why but my Z3 always gets poor wifi connection. I put it with the Moto G side by side, using chrome browser and Google play to test... and the Moto G often connects much faster than the Z3 (WTH?) Sometimes the Z3 even lost connection and I had to tap "retry" to reconnect. I even tried to disable wifi, forget it, and uncheck the avoiding poor connection setting, but it's still the same, no hope @@
Maybe you got a bad unit, also there was another thread with a lot more posts with someone having similar issues. As for me I have gone through 3 Z3s for cosmetic defects on my 4th and final now. None of them had the issue you describe, so you probably got a bad unit. It happens sometimes, even the HTC One X and Nexus 5 some units had issues due to lack of proper contact between pins on the housing and motherboard. Usually due to repeated pressure the z or v shape pins no longer spring back. But yours is out of the box that way it seems.
All you can do is get warranty, unless you are impatient in which case you can fix it yourself (if its the issue that I think it is), at the cost of voiding warranty.
abhinav.tella said:
Maybe you got a bad unit, also there was another thread with a lot more posts with someone having similar issues. As for me I have gone through 3 Z3s for cosmetic defects on my 4th and final now. None of them had the issue you describe, so you probably got a bad unit. It happens sometimes, even the HTC One X and Nexus 5 some units had issues due to lack of proper contact between pins on the housing and motherboard. Usually due to repeated pressure the z shape pins no longer spring back. But yours is out of the box that way it seems.
All you can do is get warranty, unless you are impatient in which case you can fix it yourself (if its the issue that I think it is), at the cost of voiding warranty.
Click to expand...
Click to collapse
Thank you very much! That helped! I will test the phone some more.
Please use the Q and A thread for questions and troubleshooting.
Thread moved
Yeah well, was very happy with the device until today.
Bottom speaker produces horrible crackling sound when playing any sound. It's just defect from now to then.
Thanks to Amazon i can now send it for repair and am already sure that there will be anything like scratches, bad gaps or whatever...
Not even speaking of IP rating.
Did anyone else have a defect speaker? Because after that short time and rarely using it this is rather strange.
Actually i'm pretty pissed about Sonys quality. Always thought it was good, but some days ago my wife's X compact got a defect on screen and now this. Used htc since the original Desire and never had anything. Seems switching manufacturer is a bad idea
ALL manufacturers have defects. Getting my XZ2C next week, but issues like this are standard for any manufacturer and shouldn't put you off any brand. Either get your phone repaired, or deal with the crackling.
My HTC M7 failed once. My HTC M9 failed twice. My HTC 10 has also failed twice and on the second repair they scratched the backlight on the Recents button. Their quality control is the same. Such is life. Getting worked up about it won't solve anything.
Flynnchen82 said:
Yeah well, was very happy with the device until today.
Bottom speaker produces horrible crackling sound when playing any sound. It's just defect from now to then.
Thanks to Amazon i can now send it for repair and am already sure that there will be anything like scratches, bad gaps or whatever...
Not even speaking of IP rating.
Did anyone else have a defect speaker? Because after that short time and rarely using it this is rather strange.
Actually i'm pretty pissed about Sonys quality. Always thought it was good, but some days ago my wife's X compact got a defect on screen and now this. Used htc since the original Desire and never had anything. Seems switching manufacturer is a bad idea
Click to expand...
Click to collapse
Yes I also have a defect bottom speaker. Severe crackling above about 75% volume in the mid-ranges frequency-wise. I've owned it maybe three or four weeks? I'm thinking I may have to return the phone. I think you're perfectly justified in being pissed - I'm a bit pissed too - this is a $600 phone and getting speaker crackling this early in is pretty ridiculous. Maybe it's just a particle of dust/debris that's made it into the speaker but nevertheless there seems to be an issue with this phone's design and/or manufacturing as I've seen a couple other posts about this problem on Sony's site.
My Axon 7 had this issue as well but the speaker grill could be pretty easily cleaned with a sim ejector and that always resolved it. But the XZ2c seems to have a bit more of a tight area around the speaker which might be nearly impossible to clean without removing the screen assembly.
flyer_andy said:
Yes I also have a defect bottom speaker. Severe crackling above about 75% volume in the mid-ranges frequency-wise. I've owned it maybe three or four weeks? I'm thinking I may have to return the phone. I think you're perfectly justified in being pissed - I'm a bit pissed too - this is a $600 phone and getting speaker crackling this early in is pretty ridiculous. Maybe it's just a particle of dust/debris that's made it into the speaker but nevertheless there seems to be an issue with this phone's design and/or manufacturing as I've seen a couple other posts about this problem on Sony's site.
My Axon 7 had this issue as well but the speaker grill could be pretty easily cleaned with a sim ejector and that always resolved it. But the XZ2c seems to have a bit more of a tight area around the speaker which might be nearly impossible to clean without removing the screen assembly.
Click to expand...
Click to collapse
You can watch the xz2c teardown video on yt where you can see the internals. You can also see why they have to disassemble half of the phone for repair. There is a channel leading from the "gap" outside to the speaker inside. Regarding it is ip68 no piece of dust should make its way inside the speaker itself.
Apart from that i know how a broken speaker sounds and this one is broken. So either it is just a piece of s*** or they are powering it wrong. Can't remember ever having used it at 100% and even if it should be able to deal with it.
I bought a LG G6 as temporary replacement because it is ridicously cheap (paid 315€) and will send in my XZ2c tomorrow.
And while it is bigger and SD821 is noticeable after 835/845 you know what? It is also a good device...
Haven't decided yet if i'll keep the Sony after repair. Well first it has to be repaired (without damage).