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[HTC s710] Display turns off all the time

Hi to all!
I have a strange problem with my HTC s710.
I bought it a month ago and it worked fine for a while, then it started to shutdown the display. Then it appears again, and the it turns off... it continues to work, but you can see nothing because the display turns off.
It's impossibile to use it. The HTC customer care sended back my phone after having upgraded the software but the problem is still here.
They wrote: "upgraded software and no problems found" but it's not really true.
I can't use the phone because the display turns off while i'm using it...
i tried to hard reset it several time without results.
Please, help me...

I would take it apart, clean the contacts and make sure it is seated properly. Does it happen when you're not using the device? Say if it's sitting on the table will the display flicker?

Unfortunately this is a very common problem with the S710... Since so many people are experiencing this issue with their phones even after hard resetting & changing roms I strongly believe it's a hardware issue.

It's not s710 only, even the microsoft emulator also have the problem

Look in the registry HKEY_CURRENT_USER\ControlPanel\Power The Dword-key "Display". It sets the seconds for display timout. It overrides every other setting!

It happens while i'm using the phone...
for example, if i'm writing an sms, it suddenly turns off the display... then i have to wait for a while and the it appears again... and this go on for all the time...

same problem to me.... dunno what the source of the problem is
guess gonna have to take it back and ask for refund

i've already send it back to the HTC customer care and they said there is nothing to do because it works fine... (oh my god!)
I think it's an hardware problem...

Display blackout
I got the same problem too, did rom upgrades but no success, it s**ks
Its an intermittent fault.
Should someone identify the problem pls let me know !!

This is almost sure a connection problem of the Flex-cable between upper and lower part of the device. Search related threads here or on MoDaCo.

s710 display issues
Hi Guys,
This is not a LCD or flex issue, neither is it a connection issue.
The actual fault is the display driver on the main board, it seems to be an intermittant fault.
please post your findings on this topic....

bro am also havin the same problem but they say it seems to replace the board which costs 9k... hw can i fix this problem pls help me i bought this stuff for 17 k...

tjsa said:
Hi Guys,
This is not a LCD or flex issue, neither is it a connection issue.
The actual fault is the display driver on the main board, it seems to be an intermittent fault.
please post your findings on this topic....
Click to expand...
Click to collapse
What makes you so sure it is not HW related? The only thing that really changes over time is the HW (as you slide in/out the keyboard, move the device etc.pp) - SW stays as it is and if even ROM reload does not fix it, well I feel rather sure it is HW.
Anyway, hunting intermittent faults is hard to do and you may construct a causality from just coincident events - no fun nailing this down.

any solution for my problem..?

I have had so many power related issues so far. Sometimes it is the battery, sometimes it is the charging connector, sometimes LCD and sometimes even the whole circuit board.
When i had the same problem relating to intermittent off displays, I got it repaired in the warranty and they had to change the main board. I dont think there is any other solution to your problem!

Display failure
The failure of the screen is not the problem on my Vox. My screen always jumps back to the Home screen. Even while writing an SMS or scrolling in the application menu. Is there a possibility that there ever comes a Dutch version for my Vox?

It happens to me also. I tried to open the device, take everything apart then mount everything back. The problem stays. I tried hard rest, ROM flashing, soft reset, changing settings etc etc etc... The problem is still here.
Then, I left the mobile without using it for 6 month or so. I am using it again and the problem doesn't happen so often but still happens. Any news on this matter?

I solved this problem because my device was still under warranty: I had to get back it to HTC four times before to fix it.
They changed me three motherboard and finally it seems to work fine...

hi,behind the sim reader there is a small switch,either open it or close it,remove the sim reader to and push it back to open the switch or open the housing and do it manuelly.

cheyn said:
hi,behind the sim reader there is a small switch,either open it or close it,remove the sim reader to and push it back to open the switch or open the housing and do it manuelly.
Click to expand...
Click to collapse
And what is supposed to happen after that? Also, I guess we have to open again the phone to find this switch because I can't see any switch otherwise. Can you please post a picture of it?

[Q] touch screen malfunction

hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?

I noticed my touchscreen becoming unresponsive when loading particular websites. Even had it freeze once (only time it ever froze on me)
What were you doing when it does this? Do you have the multitasking reg edit on?

exilkubaner said:
hi,
I'm not sure when exactly this issue started on my phone, but I updated my touch pro with the chevron updater and have quite a lot of apps installed.
after several seconds workling with the phone, the touch screen stops working while the phone acts perfectly normal. I can use the keyboard and tilt the phone but I cannot use the touch screen anymore.
By turning the phone off and on it works again.
has anyone experienced a behavior like this?
Click to expand...
Click to collapse
I know this is an old thread but this is the only reference to the exact same problem that I'm having. I'm having difficulty putting this down to hardware as the screen becomes responsive again when locking and unlocking which might point to software.
It could be a hardware issue that is resolved by locking then unlocking the phone but I don't know enough about the construction of it to have an opinion.
The advice I've had from htc is to wipe the 'phone and start again but I don't expect that to solve it (especially as their call handling system refers to Window Mobile 7 - the second large commercial organisation I've seen that on in recent weeks without looking too hard!).
Has anyone else seen this since the original post or @exilkubaner was a solution found to your problem?

Hi,
I have exactly the same problem. I hard reset my HTC 7 Pro, but no success, my screen doesn't respond until i lock/unlock the device.
So, any one have resolved this issue since the first post ?
Regards

Had the same issue, but I didn't have any roms installed.
Brought it in to Sprint and they found that I had a fried ribbon connecting the screen to the phone. Replaced under warranty.
It happened again, I determined that it was caused by my click in belt clip/holster. When I pull the phone out, it pulls the screen away from the keyboard a bit.

^Wow. Nice find. I'll have to be careful with mine now as I could easily run in to the same problem pulling it out like that.

[Q] Home screen issue after playing high graphic games

I found home screen text appears blurred , feels like home screen is crashed , after playing high graphic games like real racing 3, virtual tennis challenge. Is anyone facing the same issue ? Is there any solution to fix it? Looking forward to answers. Thanks in advance

gopinath_shiva said:
I found home screen text appears blurred , feels like home screen is crashed , after playing high graphic games like real racing 3, virtual tennis challenge. Is anyone facing the same issue ? Is there any solution to fix it? Looking forward to answers. Thanks in advance
Click to expand...
Click to collapse
I am also facing the same issue. The home screen turns totally black after some gaming or sometimes after some apps. Don't know what to do or how to solve the problem. Also can not open the service menu by *#*#636#*#* code, it does not work. When I put the code, just nothing happens, the dial pad remains same. What about your device?
Waiting for next update, hope they fix this graphics issues ASAP.

simoniub said:
I am also facing the same issue. The home screen turns totally black after some gaming or sometimes after some apps. Don't know what to do or how to solve the problem. Also can not open the service menu by *#*#636#*#* code, it does not work. When I put the code, just nothing happens, the dial pad remains same. What about your device?
Waiting for next update, hope they fix this graphics issues ASAP.
Click to expand...
Click to collapse
Actually what does this service code do, sry i have no idea. But i tried this code i am not getting anything... And regarding graphic issue, i could able to fix only after restarting... Also sometimes i tried fixing by quiting the game and wait sometimes and then use homescreen menus. But the latter is not working all times...

gopinath_shiva said:
Actually what does this service code do, sry i have no idea. But i tried this code i am not getting anything... And regarding graphic issue, i could able to fix only after restarting... Also sometimes i tried fixing by quiting the game and wait sometimes and then use homescreen menus. But the latter is not working all times...
Click to expand...
Click to collapse
I'm pretty sure this bug is Stock Launcher specific - I've had it using the Stock launcher, never using Apex.

neu - smurph said:
I'm pretty sure this bug is Stock Launcher specific - I've had it using the Stock launcher, never using Apex.
Click to expand...
Click to collapse
I also think so.

I had the same problem, after i instaled apex launcher the problem was gone

simoniub said:
I am also facing the same issue. The home screen turns totally black after some gaming or sometimes after some apps. Don't know what to do or how to solve the problem. Also can not open the service menu by *#*#636#*#* code, it does not work. When I put the code, just nothing happens, the dial pad remains same. What about your device?
Waiting for next update, hope they fix this graphics issues ASAP.
Click to expand...
Click to collapse
The code you used is incorrect.
Correct code is *#*#4636#*#*

Mickeyvdb said:
The code you used is incorrect.
Correct code is *#*#4636#*#*
Click to expand...
Click to collapse
Sorry that was typing mistake. I enter the code *#*#4636#*#* but nothing happens. Any suggestions? Actually no codes work on my device. I am really worried about that.

This is weird, I have no clue what could cause this. I am not so experienced on this phone as well.

[Q] Video Function Not Working

I've searched through the threads and do not see anyone with this issue, but would like to see if anyone is experiencing this -- I have had the One for about 3 weeks now and don't do a lot of recording. Now that I have tried to use the recording function, it isn't working. No issues with the camera, but have only successfully been able to get the video to work about 4 times. Tried rebooting -- no change. Was on 33R and just updated to 38R. Video immediately worked three times in a row. Tried to record again about a half hour later and not working again. Anyone else experiencing this issue or have any suggestions? Thank you.

Check if you have time lapse mode activated. I made the same mistake once.

hyuratzu said:
Check if you have time lapse mode activated. I made the same mistake once.
Click to expand...
Click to collapse
Thank you for the quick response. Just checked and that setting is set to "Off." When I push the video button it clicks like it is taking a photo, but nothing happens. I did look at the files and they come up as "temp" files. Not a video or a picture. Any other thoughts/suggestions? I have posted this on the OnePlus One Technically forum and have received zero responses. I searched their forum and do not see anyone with this particular issue. I did send in a request for assistance with the company, however that will probably be several weeks for a response. Just trying any other places that I thought might have something I could try in the meantime. Thanks again.

Unfortunately System Ui has stopped

I just installed the stock rom for xt1550 this right here http://forum.xda-developers.com/201...m-stock-motorola-6-0-1-rom-optimized-t3355938 So The Problem Is Now Whenever I Am Trying To Launch any app in full screen(landscape) I get unfortunately system ui has stopped. I used to have CM 13 before this. Any help appreciated I already have tried reinstalling the rom. Did not work though so any more details I will be happy to provide.

Did u clean flash it?
Sent from my Pixel using Tapatalk

Yup

i see the same problem, when playing YOUTUBE in full screen( autoRotate ON), but i comes and goes in random..
numbering it like : 2 times a week hardly
if yours is crashing more than mine, then look for the app or Autorotate which is causing that crash.. !! or is it the memory??
btb, thanks for adressing this.. i thought its common in stock, so didnt post any query about it

For me it happens every time I go full screen, i.e whenever the screen is rotated to landscape. Youtube, MX Player, COC. And that too every damn time not even randomly twice a week or something.

nsekar560808 said:
For me it happens every time I go full screen, i.e whenever the screen is rotated to landscape. Youtube, MX Player, COC. And that too every damn time not even randomly twice a week or something.
Click to expand...
Click to collapse
Anyone found solution about this?