[Q] Video Function Not Working - ONE Q&A, Help & Troubleshooting

I've searched through the threads and do not see anyone with this issue, but would like to see if anyone is experiencing this -- I have had the One for about 3 weeks now and don't do a lot of recording. Now that I have tried to use the recording function, it isn't working. No issues with the camera, but have only successfully been able to get the video to work about 4 times. Tried rebooting -- no change. Was on 33R and just updated to 38R. Video immediately worked three times in a row. Tried to record again about a half hour later and not working again. Anyone else experiencing this issue or have any suggestions? Thank you.

Check if you have time lapse mode activated. I made the same mistake once.

hyuratzu said:
Check if you have time lapse mode activated. I made the same mistake once.
Click to expand...
Click to collapse
Thank you for the quick response. Just checked and that setting is set to "Off." When I push the video button it clicks like it is taking a photo, but nothing happens. I did look at the files and they come up as "temp" files. Not a video or a picture. Any other thoughts/suggestions? I have posted this on the OnePlus One Technically forum and have received zero responses. I searched their forum and do not see anyone with this particular issue. I did send in a request for assistance with the company, however that will probably be several weeks for a response. Just trying any other places that I thought might have something I could try in the meantime. Thanks again.

Related

Camera not saving picture

Hey all,
I just got (and totally love) the Fuze. I've already flashed it to NATF's 2.2 and it's just amazing. The only problem is that somewhere between yesterday and today, the camera has totally flaked out on me :-(.
I'll take a picture (and regardless of if its set to store on the memory card or internal mem) and once I opt to save it, the Fuze just hangs with the "Windows thinking" ball spinning. After a while it goes back to "Albums" and the recently shot picture isn't there.
I implemented the GPS fix and have been toying in Advance Config -- but I don't think any of those changes should have affected the camera. Even weirder, the picture counter is incrementing and I do have open storage on both the card and internal.
Any ideas?
- Matt
same thing happened to me.
Turns out autoconfig has a bug for the fuze.
For the camera options in autocofig
there's something called portrait, and was initially disabled.
changing it to enable breaks the camera.
took me days to figure that out...l o l
funnysam said:
same thing happened to me.
Turns out autoconfig has a bug for the fuze.
For the camera options in autocofig
there's something called portrait, and was initially disabled.
changing it to enable breaks the camera.
took me days to figure that out...l o l
Click to expand...
Click to collapse
Thanks! That was the problem and now the camera works fine! Is there a FAQ or something this should go into? Without your help I would never have found that.
- Matt
haa..np at all..just sharing something that i've found out after hours of hard resetting, flashing, installing, etc... l ol
maybe tomorrow'll be you helping me...
cheers!
-sam
Thanks!
I had this problem too, on both my Sprint Touch Pro and AT&T Fuze. Wouldn't save in photo mode (though video, contacts photo, panorama etc. modes were okay). There was no error message on the Fuze so I didn't realize there was a problem until I went looking for some pictures and couldn't find them. After I figured out what has going on I checked the Sprint version to see if it had the same problem. The Sprint Pro at least gives an error message about not being able to save the file.
I had installed Advanced Config on both devices, so I thought it might be one of the settings in there that had killed the camera. However, telling AC to restore all settings didn't fix it so I've been tearing my hair out looking for other causes. Fortunately I found this thread before rendering myself completely bald.
Is this a bug in AC, or was I wrong in my assumption that "restore all settings" would restore everything to default?
I wonder how many people with Fuzes have this problem but don't know about it due to the lack of an error message.
Cheers,
Elizabeth
Thanks, saved me hours. My pictures would save sometimes, but only half of the picture. Works perfectly again now.
glad someone helped you out!
funnysam said:
same thing happened to me.
Turns out autoconfig has a bug for the fuze.
For the camera options in autocofig
there's something called portrait, and was initially disabled.
changing it to enable breaks the camera.
took me days to figure that out...l o l
Click to expand...
Click to collapse
Thank you for sharing. Can't say how much time you saved me but you did!
Some searches I used to find this were:
raphael camera issue
raphael camera pause
raphael camera saving problem
touch camera issue
touch camera pause
touch camera saving problem
omg! this has bugged for the last month or so, and i've been too busy to do a good search on it! i thought i didn't try the right combination. i don't remember changing anything with AC, still thanks so much for the solution funnysam
Does new Autoconfig version fix the bug?
The latest version is 3.3.0.0.
Does anyone know if that bug was fixed?
I ask (instead of providing feedback from my own experience) because I had the older version installed first, and then installed the new version over it, so maybe the bug persisted.
AdvConfig 3.3 doesn't list the option for portrait now.
AdvConfig 3.3 doesn't list the option for portrait now.
Hmm, interesting.
I performed a "Reset all settings" did a soft reset, and the option for the Portrait is now visible, with "Enabled (default)" selected.
Once I disabled that option, camera is working great.
bwb8771 said:
...Option for the Portrait is now visible, with "Enabled (default)" selected.
Once I disabled that option, camera is working great.
Click to expand...
Click to collapse
Same problems, and this works for me
Thanks, Bros
I'm using AC3.3 and have some weird camera issues. The closest option I can see in AC3.3 is to "Encode photos in portrait mode" and have NO selected. Is this the option you guys are talking about?
Yes. That's the option.
For me, that fixed the issue of the camera taking *forever* to save the picture and then display the options buttons. Even if I left the camera to finish, the picture never saved.
And, it didn't matter whether the shot was landscape or portrait - with that option enabled, the problem persisted until that setting was disabled.
Too bad, because that would be a nice feature!
Thank you!!!
This problem has been plaguing me for the last 2 days. Seems that whenever I get my Fuze working just the way I like, something else happens to irritate the crap outta me. Thanks for posting this!
Hm.. I'm using Advanced Config 3.3 as well and it doesn't display the portrait option. Does anybody know the registry setting this is modifying?
I am glad I stumbled across this series of posts. My experience with the Autocofig Bug gave me several days worth of heartburn. Thank you for the help!! It was much appreciated!!!

G2X Camera Won't Launch

For some reason, the Camera function on my G2X no longer works. It worked a few times previously, but now every time I launch the screen flickers and nothing launches.
Persists across reboot. Cleared data on the camera app, want to avoid wiping the phone if possible.
Anyone run into this, before, or know a fix?
Casao said:
For some reason, the Camera function on my G2X no longer works. It worked a few times previously, but now every time I launch the screen flickers and nothing launches.
Persists across reboot. Cleared data on the camera app, want to avoid wiping the phone if possible.
Anyone run into this, before, or know a fix?
Click to expand...
Click to collapse
Haven't run into this problem myself but you could try downloading an alternate camera app from the market to see if that works. If it does, you may have to factory reset your phone. If it doesn't, it may be the hardware(the camera itself).
Casao said:
For some reason, the Camera function on my G2X no longer works. It worked a few times previously, but now every time I launch the screen flickers and nothing launches.
Persists across reboot. Cleared data on the camera app, want to avoid wiping the phone if possible.
Anyone run into this, before, or know a fix?
Click to expand...
Click to collapse
I noticed this problem as well, after rooting the phone. I'm not sure if it was an issue before that or not. But what I found is that if you rotate the phone into landscape mode and then open the camera app it works fine. Only trying to open it in portrait caused me any issues. Hope this helps.
zoman7663 said:
I noticed this problem as well, after rooting the phone. I'm not sure if it was an issue before that or not. But what I found is that if you rotate the phone into landscape mode and then open the camera app it works fine. Only trying to open it in portrait caused me any issues. Hope this helps.
Click to expand...
Click to collapse
This is ridiculous.
Yet true.
I'll be resetting my phone tonight to fix the battery drain, hopefully this will be resolved at the same time. But this definitely worked, so I can test out this camera some more while I wait. Thanks!
I had this issue too. Try opening while in landscape. Once open switch to portrait then close while in portrait. You should be able to open on portrait after.
Edit: This only works some of the time
Has anyone figured out the camera issue? I had my camera working fine, I rooted the phone and now the camera just flickers around the button. Must have this camera working.
Thanks
djcense said:
I had this issue too. Try opening while in landscape. Once open switch to portrait then close while in portrait. You should be able to open on portrait after.
Edit: This only works some of the time
Click to expand...
Click to collapse
Had same issue, as you noted the reset solved my problem, camera is working AOK. I would have hated to loose the camera function, it is a good camera.
2nd phone that my damn camera stopped working after about 15 minutes. I didn't root this phone to make sure that wasn't the issue. The camera worked after I did a factory wipe, got it all set up and was taking pictures while I was setting it up to make sure it wasn't a rogue app. Thought I was in the clear and tried to take a picture and nothing. Same problem everyone else is having. just wiped the phone again for the 3rd time and camera works, going thru same process, can anyone give me any advice on this camera. Very strange and getting real pissed off.
Vinny
vinnyjr said:
2nd phone that my damn camera stopped working after about 15 minutes. I didn't root this phone to make sure that wasn't the issue. The camera worked after I did a factory wipe, got it all set up and was taking pictures while I was setting it up to make sure it wasn't a rogue app. Thought I was in the clear and tried to take a picture and nothing. Same problem everyone else is having. just wiped the phone again for the 3rd time and camera works, going thru same process, can anyone give me any advice on this camera. Very strange and getting real pissed off.
Vinny
Click to expand...
Click to collapse
I use anylock to bypass my lock screen so when I get a text message (ssm popup) It will open up my screen automatic and display text message. This way I'm not always pushing my power button to gain entry to phone. Problem is the lock screen app is some how screwing up the camera app. Also tried no lock and same problem.
Just wanted to let anyone using lock screens what I encountered, maybe save you hours of resetting phone.
vinnyjr said:
I use anylock to bypass my lock screen so when I get a text message (ssm popup) It will open up my screen automatic and display text message. This way I'm not always pushing my power button to gain entry to phone. Problem is the lock screen app is some how screwing up the camera app. Also tried no lock and same problem.
Just wanted to let anyone using lock screens what I encountered, maybe save you hours of resetting phone.
Click to expand...
Click to collapse
Mine was doing the same thing and I was about to blame it on Pauls patch. It turned out to be widget locker. I froze it in Titanium and then it came on with no problem. I was really close to wiping AGAIN. Really glad I saw this. Thank You

Recorded video and YouTube playback errors

Noticed today that when I record a video on my Honor 8 I can not play it back. It's just a black screen with audio. Also, the YouTube app just "loads" - good 4G LTE signal or over WiFi. Might be separate issues. Cleared the cache and uninstalled the YouTube updates.
Anyone else seeing this or know of a fix?
eth3rton said:
Noticed today that when I record a video on my Honor 8 I can not play it back. It's just a black screen with audio. Also, the YouTube app just "loads" - good 4G LTE signal or over WiFi. Might be separate issues. Cleared the cache and uninstalled the YouTube updates.
Anyone else seeing this or know of a fix?
Click to expand...
Click to collapse
if you have installed magisk uninstall and it should work i had the same issue and it went away as soon as i uninstalled magisk with the provided zip on the thread after 21 day and couple of hours of troubleshooting
I don't have that installed.
eth3rton said:
I don't have that installed.
Click to expand...
Click to collapse
But you might have another app that messes with the video driver.
Unless anyone pinpoints the exact cause I suggest you backup with Huawei Backup to SD or PC, factory reset, setup Google account and nothing more. THEN test to see if it behaves the same.
If it does, then you might have a malfunctioning unit.
If it doesn´t then it´s either an app or a file messing with your ROM. Try to restore your backup one-by-one app until you see the problem appearing so that you can identify the app.
eth3rton said:
I don't have that installed.
Click to expand...
Click to collapse
How about xposed?
Hi There, we recommend you back up the device and perform a "master reset" to see if that fixes the issue. To perform a master reset, you will go into your menu and click settings, then go to Back Up & Reset. Follow the prompts on the screen to back up and factory reset, then continue by following the steps to restart and activate the device (note: you will need to have your Google email/password present at startup).
If you still can't get playback on your videos to work properly, you should call in to our knowledgeable Honor customer service center at +1-844-524-6667 and they can further diagnose the situation you are having with video recording and playback. Thanks for your question! (NS)
Video playback seems to be a general weakness on the phone. I have experienced occasional glitches as well as battery drainage. It could be that the hardware (imaging processor) is weak.
Do a factory reset and see if it works
I'd actually like to raise awareness about this issue, my device works great other than this video issue arising and is progressively getting more annoying every time it happens.
There was this previous thread where, someone else had this problem and someone said that it was a "Known Bug", but I'm not sure where the source for that information is. Thread HERE.
I've done two factory resets since I got the phone in hopes that the problem clears up but it still happens from time to time, and the only way to fix it is to reboot the phone.
A summary of the issue is this:
- Youtube videos only load, but don't play. If you have youtube red, the video plays once you leave the app and audio only plays in the background, and when you return to the youtube app the video continues to play, audio only, with a black screen.
- Playing recorded videos from the video app, or any video app for that matter (Built in Video app, MX Player), videos only show a black screen, and plays audio only.
- Playing videos in Chrome, or anything that uses the android WebView (Such as Reddit while looking at GfyCat''s), doesn't load or shows a black screen
- The only way to get it all working again is to Reboot the device. However, in some rare cases, it magically starts working again.
I did speak to a live support agent on the honor website (David B) about the problem about a week ago in order to try to raise awareness of this issue, in hopes that someone takes notice and finds a workaround or fix for the problem.
I know for a fact that this issue isn't caused by Root, Xposed or anything related to unlocking the bootloader as the issue happened with a fresh restore, and an unmodified device a few days into owning my honor 8.
In conclusion, we need to see and know how many total are having this problem, and how many people haven't had this issue at all, just to ensure that those having the problem (Like me) don't have a defective unit. If only a small percentage of us are experiencing this issue then there is a possibility that those who have this issue like me have a defective device and would need to take action quickly to somehow obtain a new device.
P.S: I've been trying to figure out what triggers this issue to happen and what 'Magically' fixes it while the device is on, without rebooting, ever since I got my device. I'll report back if I ever come across something significant
Update Sept22: I can confirm that there is some issue happening with the hardware decoder as in MX Player video doesn't play when HW Decode is selected but works when SW Decode is selected. Still trying to figure out how to get it working again from its broken state without having to reboot the phone
It seems that there is a software issue which makes the phone unable to use HW decoders correctly
its a reported problem with honor 8, many users are facing the same issue, hope honor fixes it soon with a software patch.
It released an update for both US and EU model, now it's time to wait and see
minigreen said:
Do a factory reset and see if it works
Click to expand...
Click to collapse
factory reset would solve the issue for a day or two, as it would reappear again
minigreen said:
Do a factory reset and see if it works
Click to expand...
Click to collapse
Members reported that even a factory reset wouldn't solve it
When streaming a video my fault is. It plays a bit the video pauses but audio continues as normal. This can be fixed by rewinding or fastforwarding a little but same happens again ever so often 3 times per half hour playback
raazaonex said:
When streaming a video my fault is. It plays a bit the video pauses but audio continues as normal. This can be fixed by rewinding or fastforwarding a little but same happens again ever so often 3 times per half hour playback
Click to expand...
Click to collapse
wait for the update, maybe it will be fixed
raazaonex said:
When streaming a video my fault is. It plays a bit the video pauses but audio continues as normal. This can be fixed by rewinding or fastforwarding a little but same happens again ever so often 3 times per half hour playback
Click to expand...
Click to collapse
You may receive an update, but I don't know if it fixes the issue
raazaonex said:
When streaming a video my fault is. It plays a bit the video pauses but audio continues as normal. This can be fixed by rewinding or fastforwarding a little but same happens again ever so often 3 times per half hour playback
Click to expand...
Click to collapse
Pester Honor team for a fix to this software issue through their FB and their official forums. A bugfix update will do the need.
I know updates etc talking to Honor n that .If enough of us complain on here it could be considered to link them to here to see for them self errors in software... infanct I know a couple of official Honor mods are actually on this forum. We want them to go nag the heads of swu
I just talked to Miles of the hihonor website live chat, and he told me the following:
When asking about the bug:
Miles S 07:32:56 pm
Ah! Yes, our team is aware of the bug and are planning on patching it soon.
Click to expand...
Click to collapse
Asked for an ETA and specified my model FRD-L04:
Miles S 07:35:24 pm
So, no ETA as of yet, just a message letting us know that our team is on it and it will be patched soon.
Thank you, we found that it's the US model and it's an android bug.
No worries though, we'
We'll get this patched up as soon as we can.
Click to expand...
Click to collapse
Great solid phone for a great price but just this one bug which is driving me nuts haha, hopefully in the coming weeks it'll be patched!

OPO touchscreen error, lagged response, only showing piled fragments

Hi all,
Since a couple of days my OPO is doing crazy things on the display. Unfortunately I cannot post here any pics or video.
BUT you can find a video of my screen issue if you search for "OPO touchscreen error, lagged response, only showing piled fragments" on forumsDOToneplusDOTnet
It started out of nowhere, sometimes it goes back to normal and works flawless for some minutes only.
Issue: Touch responses are lagged, it's hard to impossible to navigate on the screen, the display changes constantly showing random fragments of the same piled up.
Has anyone seen something like this before?
Is it rather a hardware or a software issue?
Any suggestions of how to repair it?
Thanks a lot.
SasBro said:
Hi all,
Since a couple of days my OPO is doing crazy things on the display. Unfortunately I cannot post any pics or video.
It started out of nowhere, sometimes it goes back to normal and works flawless for some minutes only.
Issue: Touch responses are lagged, it's hard to impossible to navigate on the screen, the display changes constantly showing random fragments of the same piled up.
Has anyone seen something like this before?
Is it rather a hardware or a software issue?
Any suggestions of how to repair it?
Thanks a lot.
Click to expand...
Click to collapse
Did you tried reflashing your current ROM?
Mr.Ak said:
Did you tried reflashing your current ROM?
Click to expand...
Click to collapse
Thanks for your suggestion.
I haven't tried reflashing, but will do if I don't hear of another solution.
You can find a video of my screen issue if you search for "OPO touchscreen error, lagged response, only showing piled fragments" on forumsDOToneplusDOTnet
SasBro said:
Thanks for your suggestion.
I haven't tried reflashing, but will do if I don't hear of another solution.
You can find a video of my screen issue if you search for "OPO touchscreen error, lagged response, only showing piled fragments" on forumsDOToneplusDOTnet
Click to expand...
Click to collapse
Try that,then only we can confirm if that's sw or hw.

Those of you on pie with camera issues, let's make some noise

Those of you who think you solved the problem by "doing a clean flash" feel free to show yourself out, you're not helping us we've already done that. Some of us several times.
OnePlus forums are broken for me, I can't register, it keeps just sending me back to the OP home page. Several people have the same problem there. So this is the last hope for those of us with pie camera issues, I don't know that OP has acknowledged camera issues so if we want any help, the best thing we can do is work together, make some noise, so OP can actually see the problem. Personally, no amount of reflashing, downloading, etc will fix the issue on pie for me. I'm rooted with Magisk and unlocked bootloader obviously, that's it. No kernels or custom "ROM" or anything.
Again, if you've solved it, good for you, get out. You have nothing to contribute to this thread and I know this forum is absolutely loaded with trolls who just blame everyone else for every ROM problem.
TheNetwork said:
Those of you who think you solved the problem by "doing a clean flash" feel free to show yourself out, you're not helping us we've already done that. Some of us several times.
OnePlus forums are broken for me, I can't register, it keeps just sending me back to the OP home page. Several people have the same problem there. So this is the last hope for those of us with pie camera issues, I don't know that OP has acknowledged camera issues so if we want any help, the best thing we can do is work together, make some noise, so OP can actually see the problem. Personally, no amount of reflashing, downloading, etc will fix the issue on pie for me. I'm rooted with Magisk and unlocked bootloader obviously, that's it. No kernels or custom "ROM" or anything.
Again, if you've solved it, good for you, get out. You have nothing to contribute to this thread and I know this forum is absolutely loaded with trolls who just blame everyone else for every ROM problem.
Click to expand...
Click to collapse
I agree this is a very anoying bugg..
I am a Developer myself so i did the usual things to try solve this problem.
I run stock software
Nark0tiX said:
I agree this is a very anoying bugg..
I am a Developer myself so i did the usual things to try solve this problem.
I run stock software
Click to expand...
Click to collapse
Yep, my friend also works in testing firmware and hardware compatibility on android phones and as soon as I told him more than just a few people (I've seen at least 15 different people report this issue, and let's be honest a lot of people won't bother to report it and even more people don't have accounts here to post it if they do have the issue) had it he said sounds like firmware issue, possibly related to hardware revisions.
Boring explanation warning: For example there may be very slight differences in say CPU or camera hardware, enough that it passed bench testing or was supposed to not even require bench testing because it was guaranteed 100% compatible, but as time goes on, maybe just one line of code somewhere does something that causes the very slight difference to manifest itself in a way that becomes apparent to everyday users.
That's just one possibility out of dozens though.
I agree in 100%, it's something broken with camera on Oxygen based on Pie.
I use the stock ROM, i did full wipe etc without positive effects.
We wan't fix or update to use the phone normally...
What is the Camera issue ?
Maybe if you are specific and tell us what is wrong with the Camera ?
How can anybody help if you can not be bothered to say what the problem is ?
.... Do not have kittens, I done a Google search and all I found was several months ago some talk about focusing.
I took some pictures ... not many but so far so good.
I would be more than happy to complain .... what do I look for ?
AstroDigital said:
What is the Camera issue ?
Maybe if you are specific and tell us what is wrong with the Camera ?
How can anybody help if you can not be bothered to say what the problem is ?
.... Do not have kittens, I done a Google search and all I found was several months ago some talk about focusing.
I took some pictures ... not many but so far so good.
I would be more than happy to complain .... what do I look for ?
Click to expand...
Click to collapse
For example: Snapchat app. After 5s app frozen, black screen. On other phones everything ok...
Oneplus 6 & Tapatalk
For me, when I open snapchat, the camera will usually work for 5 to 20 seconds, no more, then the image freezes for a second before it goes black, and then every app that uses the camera for a little while will freeze/crash. Including the stock camera app if you try to access camera features in those apps.
Say I just turned on my phone, I go to open snapchat and the screen works as a viewfinder like normal for maybe 5-20 seconds, then the image freezes for a second before it goes black. The snapchat app no longer responds. If I try to open the camera in another app (say discord, stock camera app, instagram, etc) that app then freezes too. Half the time the only way to fix it is to force close all involved apps.
It goes back to working again within 5-10 minutes but you only have generally 5-10 seconds to take a picture before it freezes and does the same thing.
Occasionally when I open the stock camera app after snapchat freezes, it closes itself and a little toast notification on the bottom of the screen says "Unknown error". Usually camera app opens fine after that.
I think this tread explains very well and in detail, the REAL problems with OP6...
https://forums.oneplus.com/threads/oneplus-6-camera-takes-blurry-and-noisy-pictures.864226/
Painted faces, lack of detail, wrong temperature colour....etc,etc....
I am also experiencing these issues since i upadated to official Pie, didn't have any problem with DP1 & DP3 thought. Also i only have this on Snapchat, didn't experience any problems with the official camera.
Let's hope it's a known issue and that it will be solved in the next update.
Where exactly do we complain?
I have the same issue as well. My fiance does too. I'm on xXx module with EX kernel and my fiance is 100% stock with a locked bootloader.
I've done a clean flash before as well.
Sounds like it's either a snapchat issue or OP issue. I think there was some notes from other users having issues taking pictures with WhatsApp since pie. Could be related
spartan268 said:
Where exactly do we complain?
I have the same issue as well. My fiance does too. I'm on xXx module with EX kernel and my fiance is 100% stock with a locked bootloader.
I've done a clean flash before as well.
Sounds like it's either a snapchat issue or OP issue. I think there was some notes from other users having issues taking pictures with WhatsApp since pie. Could be related
Click to expand...
Click to collapse
Try emailing both snapchat support and posting on the OnePlus 6 official forum (on the oneplus website). I feel like it's not snapchat because it's happened on other apps for me.
I am on OB4 and have some other camera issues. When U open the camera app and select Timelapse all I get is the video capture screen and no option to set the time lapse setting. I alse get the standard 1x , 2x zoom option and it all it does is zoomes.
focus sucks
I'm on stock Pie, no root - some examples here how the focus socks: auto mode, (1) normal photo (2)about 3.5 zoom (3)~x5 (4) x8 I have gopro modified handlebar attachment on my bike, so consider it as if those pics were taken still and steady from a tripod.
focus sucks cont.
My phone/camera field stand - 2 pics, the 3rd pick shows zoomed detail of one of the islands there taken with my cheap, pocket Casio EX-ZR800 which has unbelievable zoom: x18 optical + x36 so called 'SR Zoom, does 1000fps as well, 224x64only let's hope they bring some of that technology to phones soon.
RzuwBuotny said:
For example: Snapchat app. After 5s app frozen, black screen. On other phones everything ok...
Oneplus 6 & Tapatalk
Click to expand...
Click to collapse
+1
---------- Post added at 06:39 PM ---------- Previous post was at 06:37 PM ----------
TheNetwork said:
For me, when I open snapchat, the camera will usually work for 5 to 20 seconds, no more, then the image freezes for a second before it goes black, and then every app that uses the camera for a little while will freeze/crash. Including the stock camera app if you try to access camera features in those apps.
Say I just turned on my phone, I go to open snapchat and the screen works as a viewfinder like normal for maybe 5-20 seconds, then the image freezes for a second before it goes black. The snapchat app no longer responds. If I try to open the camera in another app (say discord, stock camera app, instagram, etc) that app then freezes too. Half the time the only way to fix it is to force close all involved apps.
It goes back to working again within 5-10 minutes but you only have generally 5-10 seconds to take a picture before it freezes and does the same thing.
Occasionally when I open the stock camera app after snapchat freezes, it closes itself and a little toast notification on the bottom of the screen says "Unknown error". Usually camera app opens fine after that.
Click to expand...
Click to collapse
Excactly the same problem here
Also with the regular camera app + when watching Instagram stories
Nark0tiX said:
+1
---------- Post added at 06:39 PM ---------- Previous post was at 06:37 PM ----------
Excactly the same problem here
Also with the regular camera app + when watching Instagram stories
Click to expand...
Click to collapse
After today update i dont have issues with Snapchat.
Wysłane z mojego ONEPLUS A6003 przy użyciu Tapatalka
I also experience trouble with the camera. Zoomed in using snap. When I take pictures with stock camera app the shutter seems rly slow. Bad focus etc. Everything worked fine before Android pie. Good thread!
I was waiting to see if it would immediately **** up after I posted this, but it's been a few days since the last snapchat update and I no longer have the problem at all, at least that I ever noticed.
TheNetwork said:
I was waiting to see if it would immediately **** up after I posted this, but it's been a few days since the last snapchat update and I no longer have the problem at all, at least that I ever noticed.
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Same here. At first I thought it's cause I don't let it focus anymore since that causes the issue but it seems to be resolved for now. Now time for the rest of the pie issues to be fixed.
Agree. Happening with all the apps which use the system's camera. However, If we use the Camera app then it will work. but any 3rd party app that uses system camera it got stuck and crash.

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