Those of you who think you solved the problem by "doing a clean flash" feel free to show yourself out, you're not helping us we've already done that. Some of us several times.
OnePlus forums are broken for me, I can't register, it keeps just sending me back to the OP home page. Several people have the same problem there. So this is the last hope for those of us with pie camera issues, I don't know that OP has acknowledged camera issues so if we want any help, the best thing we can do is work together, make some noise, so OP can actually see the problem. Personally, no amount of reflashing, downloading, etc will fix the issue on pie for me. I'm rooted with Magisk and unlocked bootloader obviously, that's it. No kernels or custom "ROM" or anything.
Again, if you've solved it, good for you, get out. You have nothing to contribute to this thread and I know this forum is absolutely loaded with trolls who just blame everyone else for every ROM problem.
TheNetwork said:
Those of you who think you solved the problem by "doing a clean flash" feel free to show yourself out, you're not helping us we've already done that. Some of us several times.
OnePlus forums are broken for me, I can't register, it keeps just sending me back to the OP home page. Several people have the same problem there. So this is the last hope for those of us with pie camera issues, I don't know that OP has acknowledged camera issues so if we want any help, the best thing we can do is work together, make some noise, so OP can actually see the problem. Personally, no amount of reflashing, downloading, etc will fix the issue on pie for me. I'm rooted with Magisk and unlocked bootloader obviously, that's it. No kernels or custom "ROM" or anything.
Again, if you've solved it, good for you, get out. You have nothing to contribute to this thread and I know this forum is absolutely loaded with trolls who just blame everyone else for every ROM problem.
Click to expand...
Click to collapse
I agree this is a very anoying bugg..
I am a Developer myself so i did the usual things to try solve this problem.
I run stock software
Nark0tiX said:
I agree this is a very anoying bugg..
I am a Developer myself so i did the usual things to try solve this problem.
I run stock software
Click to expand...
Click to collapse
Yep, my friend also works in testing firmware and hardware compatibility on android phones and as soon as I told him more than just a few people (I've seen at least 15 different people report this issue, and let's be honest a lot of people won't bother to report it and even more people don't have accounts here to post it if they do have the issue) had it he said sounds like firmware issue, possibly related to hardware revisions.
Boring explanation warning: For example there may be very slight differences in say CPU or camera hardware, enough that it passed bench testing or was supposed to not even require bench testing because it was guaranteed 100% compatible, but as time goes on, maybe just one line of code somewhere does something that causes the very slight difference to manifest itself in a way that becomes apparent to everyday users.
That's just one possibility out of dozens though.
I agree in 100%, it's something broken with camera on Oxygen based on Pie.
I use the stock ROM, i did full wipe etc without positive effects.
We wan't fix or update to use the phone normally...
What is the Camera issue ?
Maybe if you are specific and tell us what is wrong with the Camera ?
How can anybody help if you can not be bothered to say what the problem is ?
.... Do not have kittens, I done a Google search and all I found was several months ago some talk about focusing.
I took some pictures ... not many but so far so good.
I would be more than happy to complain .... what do I look for ?
AstroDigital said:
What is the Camera issue ?
Maybe if you are specific and tell us what is wrong with the Camera ?
How can anybody help if you can not be bothered to say what the problem is ?
.... Do not have kittens, I done a Google search and all I found was several months ago some talk about focusing.
I took some pictures ... not many but so far so good.
I would be more than happy to complain .... what do I look for ?
Click to expand...
Click to collapse
For example: Snapchat app. After 5s app frozen, black screen. On other phones everything ok...
Oneplus 6 & Tapatalk
For me, when I open snapchat, the camera will usually work for 5 to 20 seconds, no more, then the image freezes for a second before it goes black, and then every app that uses the camera for a little while will freeze/crash. Including the stock camera app if you try to access camera features in those apps.
Say I just turned on my phone, I go to open snapchat and the screen works as a viewfinder like normal for maybe 5-20 seconds, then the image freezes for a second before it goes black. The snapchat app no longer responds. If I try to open the camera in another app (say discord, stock camera app, instagram, etc) that app then freezes too. Half the time the only way to fix it is to force close all involved apps.
It goes back to working again within 5-10 minutes but you only have generally 5-10 seconds to take a picture before it freezes and does the same thing.
Occasionally when I open the stock camera app after snapchat freezes, it closes itself and a little toast notification on the bottom of the screen says "Unknown error". Usually camera app opens fine after that.
I think this tread explains very well and in detail, the REAL problems with OP6...
https://forums.oneplus.com/threads/oneplus-6-camera-takes-blurry-and-noisy-pictures.864226/
Painted faces, lack of detail, wrong temperature colour....etc,etc....
I am also experiencing these issues since i upadated to official Pie, didn't have any problem with DP1 & DP3 thought. Also i only have this on Snapchat, didn't experience any problems with the official camera.
Let's hope it's a known issue and that it will be solved in the next update.
Where exactly do we complain?
I have the same issue as well. My fiance does too. I'm on xXx module with EX kernel and my fiance is 100% stock with a locked bootloader.
I've done a clean flash before as well.
Sounds like it's either a snapchat issue or OP issue. I think there was some notes from other users having issues taking pictures with WhatsApp since pie. Could be related
spartan268 said:
Where exactly do we complain?
I have the same issue as well. My fiance does too. I'm on xXx module with EX kernel and my fiance is 100% stock with a locked bootloader.
I've done a clean flash before as well.
Sounds like it's either a snapchat issue or OP issue. I think there was some notes from other users having issues taking pictures with WhatsApp since pie. Could be related
Click to expand...
Click to collapse
Try emailing both snapchat support and posting on the OnePlus 6 official forum (on the oneplus website). I feel like it's not snapchat because it's happened on other apps for me.
I am on OB4 and have some other camera issues. When U open the camera app and select Timelapse all I get is the video capture screen and no option to set the time lapse setting. I alse get the standard 1x , 2x zoom option and it all it does is zoomes.
focus sucks
I'm on stock Pie, no root - some examples here how the focus socks: auto mode, (1) normal photo (2)about 3.5 zoom (3)~x5 (4) x8 I have gopro modified handlebar attachment on my bike, so consider it as if those pics were taken still and steady from a tripod.
focus sucks cont.
My phone/camera field stand - 2 pics, the 3rd pick shows zoomed detail of one of the islands there taken with my cheap, pocket Casio EX-ZR800 which has unbelievable zoom: x18 optical + x36 so called 'SR Zoom, does 1000fps as well, 224x64only let's hope they bring some of that technology to phones soon.
RzuwBuotny said:
For example: Snapchat app. After 5s app frozen, black screen. On other phones everything ok...
Oneplus 6 & Tapatalk
Click to expand...
Click to collapse
+1
---------- Post added at 06:39 PM ---------- Previous post was at 06:37 PM ----------
TheNetwork said:
For me, when I open snapchat, the camera will usually work for 5 to 20 seconds, no more, then the image freezes for a second before it goes black, and then every app that uses the camera for a little while will freeze/crash. Including the stock camera app if you try to access camera features in those apps.
Say I just turned on my phone, I go to open snapchat and the screen works as a viewfinder like normal for maybe 5-20 seconds, then the image freezes for a second before it goes black. The snapchat app no longer responds. If I try to open the camera in another app (say discord, stock camera app, instagram, etc) that app then freezes too. Half the time the only way to fix it is to force close all involved apps.
It goes back to working again within 5-10 minutes but you only have generally 5-10 seconds to take a picture before it freezes and does the same thing.
Occasionally when I open the stock camera app after snapchat freezes, it closes itself and a little toast notification on the bottom of the screen says "Unknown error". Usually camera app opens fine after that.
Click to expand...
Click to collapse
Excactly the same problem here
Also with the regular camera app + when watching Instagram stories
Nark0tiX said:
+1
---------- Post added at 06:39 PM ---------- Previous post was at 06:37 PM ----------
Excactly the same problem here
Also with the regular camera app + when watching Instagram stories
Click to expand...
Click to collapse
After today update i dont have issues with Snapchat.
Wysłane z mojego ONEPLUS A6003 przy użyciu Tapatalka
I also experience trouble with the camera. Zoomed in using snap. When I take pictures with stock camera app the shutter seems rly slow. Bad focus etc. Everything worked fine before Android pie. Good thread!
I was waiting to see if it would immediately **** up after I posted this, but it's been a few days since the last snapchat update and I no longer have the problem at all, at least that I ever noticed.
TheNetwork said:
I was waiting to see if it would immediately **** up after I posted this, but it's been a few days since the last snapchat update and I no longer have the problem at all, at least that I ever noticed.
Click to expand...
Click to collapse
Same here. At first I thought it's cause I don't let it focus anymore since that causes the issue but it seems to be resolved for now. Now time for the rest of the pie issues to be fixed.
Agree. Happening with all the apps which use the system's camera. However, If we use the Camera app then it will work. but any 3rd party app that uses system camera it got stuck and crash.
Related
I've been having camera issues with my Skyrocket for a while now. About 1/4 the times I start up my camera app, it will display what the camera is seeing, but none of the user interface is there. No option buttons, no focus rectangle - nothing. If I try to hit the back button, it lags out for a while and will usually (after 30+ seconds) tell me that the camera app is not responding. If I hit the Home button, it takes me back home, but opening the camera app again will still show the camera's view without the UI.
If I follow this guy's suggestion, it does work.
http://david.feinzeig.com/blog/2012...galaxy-s-ii-or-other-samsung-android-devices/
However, this process is tedious and time consuming, especially if this is happening 1/4 the times I use my camera. I use my camera a lot on my phone, and this has been a huge PITA. This might just be speculation on my part, but I don't recall having this issue before rooting my phone. I was hoping that by upgrading from Seanz ICS to [4.1.2] [UCLL3] Stock Debloat it would solve my problem, but unfortunately it hasn't.
Does anyone know of a more permanent way of preventing the camera app from crashing so frequently?
I just wanted to bump this one final time to see if anyone had any suggestions for me. I still have no clue why it's failing to boot the camera's UI sometimes, but it is extremely annoying and I would appreciate any help, suggestions, or even hypotheses at this point.
shadowvfx said:
I just wanted to bump this one final time to see if anyone had any suggestions for me. I still have no clue why it's failing to boot the camera's UI sometimes, but it is extremely annoying and I would appreciate any help, suggestions, or even hypotheses at this point.
Click to expand...
Click to collapse
return to stock with odin and see if that cures it, wipe before and after returning to stock ics, if its still a prob then its hardware failure
edit: or an app that youre installing is interfering wth the camera, or sdcard issues
Download ICS Camera from the Play Store. Works great even when stock camera isn't. I don't know why.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I'll give those a shot and see what comes of it. Thank you for the help.
Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
Antique_Angel said:
Hello guys,
I don't know if it happens to you, but I've got some ugly bug on my front camera. Wherether I'm trying to shoot photos, I've some good exposure in preview, but after I shoot a picture, the exposure goes under or over exposure, but never the one I get on a preview screen (before hitting the button). Is this a known bug and is there any way to fix it.
I didn't see anyone complain about it, so I think it's not common. By the way, I tried to use different roms and diferent camera apps, it all the same.
The only thing I found on the internet is this site:
https://community.republicwireless.com/thread/26076
Click to expand...
Click to collapse
In the one plus one camera app this bug is not there! In all others that I have used its there!
liveroy said:
Yea, it's a common bug, that haven't been fixed.
To me it only happens in very good daylight and the photos end up overexposed, HDR doesn't help.
Click to expand...
Click to collapse
So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
drrobo said:
So I have this bug too, any pictures taken with the front facing camera outside during the day are almost entirely white, you can just about make out what the picture is of. But the preview and movies taken with the front facing camera are fine suggesting it's software. I have no screen protector, no case, unrooted, KitKat out of the box. Tried different camera apps with no difference.
I know this was posted a while ago but any updates on this? Can lollipop change anything? I have a moto g LTE in the US so no L for me yet. Can I adjust settings in the camera app (I downloaded the apk for the moto camera that has settings access)?
This issue, along with the multitasking problems that mean I can't even listen to music while surfing, have tempted me to give up on this phone entirely.
Click to expand...
Click to collapse
Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
liveroy said:
Dunno if it's fixed in Lollipop, but I can test. I just don't use the front camera much.
I got no such problem with multitasking at all, even on Lollipop, let alone KitKat that was way better in the memory management.
Click to expand...
Click to collapse
Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
drrobo said:
Thanks for offering to test it - I'd really love to know if L makes a difference. I don't often use my front facing camera either, but just knowing I don't have the option to use it is seriously off putting. Last week I ran into a friend of mine I hadn't seen in years, and after trying to take a picture together you couldn't see either of our faces. It was so disappointing.
As for the multitasking, it seems like some phones have an issue while others don't - all I know is that when I have Google Play open, launching Chrome causes Play to close after 30 seconds, no crash error or anything. Same with the home screen having to redraw after exiting almost every app I use, and Chrome tabs reloading every time I switch between them. I've gone as far as uninstalled the memory hogging facebook and other apps, but the problem persists. Painful is the only word for this phone at the moment.
Click to expand...
Click to collapse
Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
liveroy said:
Tested and I couldn't reproduce the bug on 5.0.2. It takes pretty normal pictures now.
Can you tell me if on KK you can enable HDR? On lollipop this is not accessible at all.
Click to expand...
Click to collapse
I have hope for the lollipop update then! Yes on Kk you have three options for HDR, on, off and auto.
I flashed 5.0 onto my Nexus 5 a while back and have been loving it. But there is a MAJOR issue I have encountered.
If, from the lock screen, i swipe to open the camera (I use Google's camera app) then swipe on the charms and select video and press record... i can almost always reproduce an immediate forced reboot it makes me very sad.
I have tried wiping the system cache... i'm not sure what else to do...
any advice?
bumping... been playing around with my N5 more and more and still getting the issue.
I notice that it happens in other camera apps that can take videos as well. Not just google's official camera app.
Also, it does not have to be launched from the lock screen for it to occur. sigh.
there have been a few times where i can get it to successfully record a video... but i can't reproduce it all the time. MOST of the time it crashes my entire phone
Same here. Noticed they pushing 5.01 out... Maybe a fix. I've had every Nexus and early software is allways buggy, IMO
thanks so much for replying. just glad it's not only my phone, you know?
I think I found a workaround until google fixes it. and they better.
if you open the camera and switch it to video mode but BEFORE pressing record, if you toggle the thunderbolt (light) on and off at least once (doesn't matter if you leave it on or on afterwards), then start recording it SHOULD work without rebooting... at least it has so far.
Dont have the issue on mine, i have the ElemantalX kernel though but i dont think that makes a difference
Zulith said:
I flashed 5.0 onto my Nexus 5 a while back and have been loving it. But there is a MAJOR issue I have encountered.
If, from the lock screen, i swipe to open the camera (I use Google's camera app) then swipe on the charms and select video and press record... i can almost always reproduce an immediate forced reboot it makes me very sad.
I have tried wiping the system cache... i'm not sure what else to do...
any advice?
Click to expand...
Click to collapse
I'm certainly not suggesting the issue doesn't exist, but I cannot reproduce this on my stock 5.0 installation.
That being said, there are seemingly lots of Lollipop bugs that some people get and others simply do not... in my experience that'll probably make them a little more time-consuming to fix.
Well, a little good news... I hope?
I did a flash to 5.0.1 stock and i can't reproduce it anymore. videos record perfectly fine.
now let's give it a week or so of me dicking around with various apps and settings and see how that goes
Zulith said:
Well, a little good news... I hope?
I did a flash to 5.0.1 stock and i can't reproduce it anymore. videos record perfectly fine.
now let's give it a week or so of me dicking around with various apps and settings and see how that goes
Click to expand...
Click to collapse
That's interesting - they must have changed something about the camera then.
I wasn't having the issue you described but I did occasionally get "cannot connect to camera".. fingers crossed it's sorted :good:
I was previously on android 10 i believe just a few days ago and my camera was working just fine. The other day I got a notification telling me to update to android 11...so i did and didn't think anything of it.
I use my camera alot for photography so this is very important to me, google camera or any app that uses your camera no longer works.
Example 1: As soon as I launch google camera it just crashes.
Example 2: Snapchat, instagram, or any other apps just give me the error like "snapchat was unable to open the camera".
I know a lot of people are getting this same issue because if you go to the play store and go to google camera app and sort reviews by recent tons of users are experiencing this.
I have two theories on what's causing this.
Theory 1: I've been using an app called "lens cap - disable camera" for over a year now just for peace of mind, I guess it used some sort of device administrator priveledges to block all apps from accessing the camera.
I believe I had the lens cap on (camera disabled) before and when I started updating to android 11 and I think that may have caused a weird break in permissions that somehow has me permanently unable to use the camera anymore.
The reason why this is something I suspect is because according to the developer of that app "android 11 removed most of the functionality of device administrator in favor of enterprise work profiles" (not sure what this means) but I think for some reason this caused it to get permanently blocked.
I have the github page for the apps source code if anyone can possibly look at it and see what exactly the app was changing in the first place because then maybe that way someone can possibly come up with a way to fix mine and many others cameras.
Edit: Apparently I'm not allowed to post links on a new account but the program can be found on github called LensCap by a user named percula
Theory 2: Android 11 just broke the camera by itself and the lens cap app maybe has nothing to do with it.
Ive already done all the obvious troubleshooting like resetting permission/preferences, restarting in safe mode, uninstalling and reinstalling camera apps + clearing cache and storage etc
Sorry of my formatting or grammar is sloppy at all I've had a long day and I just really want to get this working again
If none of your troubleshooting fixed the issue, I think the next option is to do a full reset (using recovery - not the selection in the settings menu). Another alternative is to flash the full factory image and allow it to factory reset the phone as well.
This will mean loosing all your app data and pictures, etc, so back up before you do it. But I am confident it will fix your issue, regardless of the actual cause.
sic0048 said:
If none of your troubleshooting fixed the issue, I think the next option is to do a full reset (using recovery - not the selection in the settings menu). Another alternative is to flash the full factory image and allow it to factory reset the phone as well.
This will mean loosing all your app data and pictures, etc, so back up before you do it. But I am confident it will fix your issue, regardless of the actual cause.
Click to expand...
Click to collapse
So would you recommend doing "recovery" or "flashing"? Also how do I get to this "recovery" thing,
originally I was thinking about trying to downgrade back to android 10 but from what I remember the steps looked really confusing ;w;
Apparently a lot of people are getting this issue but in the end they said they had to try and RMA it, so I hope recovering or flashing fixes it, kinda worried this update actually permabricked something in my phone.
sorry if its a dumb question I don't know much about phone stuffs
thank you for your response.
There's definitely an issue with android 11 and the camera.
I didnt have any issues on the beta 2, 2.5, or 3. But upon installing the public, official version.. the camera fails. I've tried 2 factory resets. I've installed the ota.zip via adb sideload. And then did a complete format and install of the full image.
Here's what issue I'm having, personally:
When I open the gcam app, it freezes for about 15 seconds. Then I get the "not responding" screen. If I hit wait, about 15 second later, I get the camera on and it's images are on the screen. But it's so laggy that it's not even functional. For instance, If I try to zoom in, it's about 20 seconds until it actually does. Same for taking a picture. I have sent bug reports to them.
I'm gonna downgrade to a better/smoother version. Probably a custom android 10.
Like others, I use it24/7. The pixel 3a is an incredible camera. I hope it's fixed soon.
I don't even know where to post, I came here looking for a solution, but looks like there may be none, other than going back to Android 10 and never ever installing any kind of update on this phone.
I bought the 3a because of the camera, and because I was taking crappy quality pix of my toddler with my previous phone. A9 worked great, A10 worked great. Camera almost instant, switching from Camera, to Video to Portrait, no problem. Message that A11 is available, so hey why not, it's not IOS. Wrong. It totally screwed me, the camera takes from 1-8 seconds to start, to switch between modes. If I double click power when locked camera start (with delays), I then turn it off using power button, when I unlock the phone the camera app is open.
Sometimes when I open it a second time it stays on the setting I chose before (i.e. portrait, or video - not camera default - this would be a nice toggle in the options though - say if you always shoot portrait).
Portrait mode has reversed the picture order (left/right - blur/no blur).
I have missed many shots of my little one since I've upgraded because of this garbage update.
I have a lot of apps that aren't the "latest" version, that work as I need them to; can someone suggest an app that will let me back up my exact versions, then reinstall them after? I have no idea if such a backup/restore app could also save the app data; I don't have root
Also, if someone could point me to a post which shows the way to switch back to Android 10, step by step, I would appreciate it. If I need to reload all the apps and info, I might as well go back to a known working version.
I have also noticed that some other apps are acting funky now. A once rock stable and reliable phone, these days I just want to throw it straight down at the pavement with all my strength... often...
I have the same issue. Have you resolved it yet. My camera app is working but other app using camera gives error.i had also lenscap and problem arised after update to android 11
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery
TheMadScientist said:
Looks like you've done about all I would suggest. I've seen a million people with the same issues on it no one particular fix other than send it to support. Which myself won't do. Since I do my own repairs. So. Just bassicly waiting for mine to do it too since sending it to support we will never find the cause
---------- Post added at 11:36 AM ---------- Previous post was at 11:35 AM ----------
Only other thing I would suggest. Is reinstall snapchat. Clear cache and data. Go-to camera app setting and wipe the cache and data their. Maybe a permission manager and deny rights to everything for the camera. And wipe cache from recovery
Click to expand...
Click to collapse
Yeaaah, forgot to mention, I've tried uninstalling and reinstalling snapchat multiple times, I've wiped the camera app cache and data. I uninstalled Gcam app just in case. Already denied the camera permissions to every app I have. I suppose I'll try a factory reset and a wipe tomorrow.
I might consider sending it to oneplus once my replacement parts arrive just so they wouldn't charge me for parts I already have ordered and hence paid for.
Googled about and it seems like it's quite a common issue. In case anyone experiencing this stumbles upon this thread, here someone claims reflashing the rom helped for them.
Update, needed to text at work today and the messaging app also doesn't work, seems like an OS issue. Might try flashing an older rom using adb/fastboot, perhaps I received an update on the background.
I am so damn confused. Downgraded to android 10.0.5, nothing changed. Downgraded to 9.5.3 afterward.
Dialled *#808#, went to camera tests
rear camera preview opens front camera and actually displays the image now!?
second back camera preview opens wide lense camera and displays it
third back camera preview crashes the app
front camera preview on first try just showed rear optical zoom camera, later on pops up the front camera but displays the optical zoom camera.
flash test still works, the flashlight icon on the damn thing you drag down from notification bar isnt' grayed out and works but doesn't actually turn on the flash.
I got the camera app working by selecting the "selfie" icon on the dashboard or whatever's left of homescreen, however I can't select other cameras than the front one.
I'll keep poking around, this stuff's confusing lol
typo404 said:
Hey!
So a little backstory first.
I bought the Oneplus 7 Pro off an auction pretty much sight unseen knowing only it boots and has a cracked rear. In addition to that, I've found out that the speaker and fingerprint sensor are also broken. Since it's a second hand device I didn't bother with warranty since that usually doesn't carry over to next owners. I've already ordered new parts and am still waiting to receive them.
Now to the issue.
The camera worked amazing until last night when I was trying to open snapchat. It gave me the snapchat error message of being unable to open the camera suggesting to close the app or ignore the warning.
I shut the app and noticed I still had a notification that snapchat was using the camera.
I then rebooted the phone and once it started up again, the face unlock said the camera is in use by another app.
I uninstalled snapchat thinking that was the root of my issue however the face unlock still kept saying another app is using the camera along with camera app and all other apps just give a black screen or crash.
I removed camera permissions from all applications.
I updated my android to the beta branch.
I tried testing it within the safe mode.
I tried testing the cameras on the factory test app (whatever you get by dialling *#808#). The camera tests either crashed the app or just gave a warning however the flashlight test did turn the flash on. The popup camera motor works and even moved the camera up when trying to face unlock, it just left the camera up after failing to unlock.
Before I go and factory reset the phone (cba setting up all my apps which need another device to set up again) have any of you got any ideas on what to try next?
I did check on oneplus forums but as expected, people there just suggested to contact the support which I've no point in doing really since if I was to send my phone in they'll also want to fix the million other issues which I'm perfectly capable of doing myself.
Click to expand...
Click to collapse
Disable default cam
Install latest GCAM
Install Camera FV-5 lite
BANG