Scrolling smoothness - OnePlus 5 Real Life Review

Some phones exhibit choppy scrolling, especially when navigating long web pages when multiple apps are running in the background. Rate this thread to express how you smooth scrolling feels on the OnePlus 5 under such conditions. A higher rating indicates that scrolling is always buttery smooth, even when you're reading a 10,000 word article on "how to kiss a girl".
Then, drop a comment if you have anything to add!

I see no 'jelly screen'. Then again, I'm an old guy and I rely pretty firmly upon my progressive lenses.

None of the jelly problems with my OnePlus+ 5 running the latest OS

Scrolling smoothness is really nice on the 5. If you want a really smooth experience, change your CPU governors to OnDemand from interactive. The difference is very noticeable.

woundman said:
Scrolling smoothness is really nice on the 5. If you want a really smooth experience, change your CPU governors to OnDemand from interactive. The difference is very noticeable.
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Click to collapse
can we do that on the stock kernel?

Yep. I use the ex kernel manager and on stock rom with stock kernel. I have like 5 or so options for governor.

One thing I've noticed with these last few builds.. if you have an app in app locker, there's frame drops and stutters if you scroll through in your recents..

I've found same event. Then i chose to adjust animation scale to 0.5 or 0. Which makes it much better.

No changes to animation speed, no changes to kernel or governor and have seen no jelly effect, this only affects a very small number of devices, I've had two Oneplus devices, bought one on launch at midnight then lost it four days later, ordered another and got it three days later, no jelly effect whatsoever.
The speed of this phone is insane.
Apps can lag that correct but only because of the app or the content, so for example a half loaded chrome page can lag, that has nothing to do with the phone at all my PC which is worth over £4000 can lag on webpages if they haven't loaded properly, it's not the hardware.

The jelly effect is there in all phones...just some people dont notice it

8hodgsonkh said:
The jelly effect is there in all phones...just some people dont notice it
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Yea its not mate. I'm not blind. I have perfect vision. Its not visible on either of my phones

dladz said:
Yea its not mate. I'm not blind. I have perfect vision. Its not visible on either of my phones
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Every op5 has the screen panel upside down...

8hodgsonkh said:
Every op5 has the screen panel upside down...
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Makes no difference, the jelly effect is not present on every device, assuming that everyone has a problem seeing it because you can on your device does not mean that they have defective devices!
I've had two 1+5 devices and neither exhibited this issue, I tested it thoroughly, nothing is present, i recorded it and played it back in slow motion, comparable to any previous device i've ever had it's literally the same.
I did a video next to my HTC, there is no jelly.
Period.

dladz said:
Makes no difference, the jelly effect is not present on every device, assuming that everyone has a problem seeing it because you can on your device does not mean that they have defective devices!
I've had two 1+5 devices and neither exhibited this issue, I tested it thoroughly, nothing is present, i recorded it and played it back in slow motion, comparable to any previous device i've ever had it's literally the same.
I did a video next to my HTC, there is no jelly.
Period.
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Click to collapse
If yours is not defected you should try looking for the effect with your phone upside down if you see the jelly effect upside down its not defective but if you don't it is

8hodgsonkh said:
If yours is not defected you should try looking for the effect with your phone upside down if you see the jelly effect upside down its not defective but if you don't it is
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Click to collapse
hahah mate you're missing the point, why would i hold my phone upside down? I appreciate once you've seen your phone has a defect it's impossible to ignore, i personally would make something up and send the bugger back until i got a phone that i couldn't notice it on, it would drive me mental, i don't care if they don't think it's an issue, it's bad if this many people have seen it.
All i'm saying is, I don't have this issue, check my video if you want or provide me with a fool proof test and i'll do it now, if it's me overlooking it then it's something so insignificant that i dont' actually mind, but maybe i would if i saw it.
Sorry i sound like i'm being a **** i'm not mate, but it's not present on either phone i've had, i'm sorry that yours is, funny thing is too a mate of mine just got one and he can't see it either, he mentioned that he did one time when scrolling on the web, but couldn't replicate it? Not sure if it's lag or something?

I haven't notice any of the "jelly effects" ..ok I havent recorded my screen and play the exported video in -x16 speed to check it either..

dladz said:
Makes no difference, the jelly effect is not present on every device
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Click to collapse
Welp, not exactly.
Why? Because its not a hardware flaw, its a "design choice". The Display (of every current OP5 out there right now) is mounted upside down, meaning the direction the phone refreshes its display is from the bottom towards the top.
While this is not a defect or problem from a technical point of view, it can still be perceived by a lot of people, since our brains are usually expecting the panel to refresh from the top towards the bottom. The Jelly comes due to the panel not updating all pixels at once but by line after line instead.. our brain gets used to the bottom of the screen beeing updated later and simply ignores it (very rough explanation but im missing the needed vocab here).. the screen refreshing towards the top the messes with some peoples perception, therefore they notice the "Jelly" aka the lines refreshing last at the top..
This issue is purely caused by our brain expecting the panel to refresh from a different direction, so its simply a matter of getting used to it. I had headaches when using the phone in the first week or so, now I barely notice the Jelly, if at all.
Some, like me, will notice it instantly at first, others might never (Just like the discussions over frame rates, input lag and so on ). There are several factors to consider, everyone has a different sensitivity towards stuff like this and in the end, remember, its no hardware flaw, its a design choice and technically present on every OP5.
Unless they decide to either change the way the display refreshes within the Driver or Display Controller (well, that would actually be some serious work and would need cooperation with Samsung due to them producing the Displays and the Drivers, if its possible at all - again, several dependencies here) or change the direction of the screen in a later model, the "Jelly - Issue" will consist.
But hey, you are right in your other post, if you dont see it, be glad about it and dont bother to start looking for the Issue, no point to try to search for flaws that you didnt have for now, be happy with your phone
Just trying to clear up some of the confusion
Yet, this shouldnt be the topic of this thread, since this is about Scrolling smoothness, which has nothing to do with the Jelly Effect....
---Back to topic---
For me, it hasnt been the smoothest experience to be honest.. while the phone is crazy fast, the overall handling feels very jittery.. Lots of dropped frames, way more than on my Nexus 5 running MIUI.. My N5 and my iPhone 6 feel so much smoother..
Might have to mess with custom kernels and so on a bit more, overall it at least feels smoother than an S8 tho :laugh:

Chrizzter said:
Welp, not exactly.
Why? Because its not a hardware flaw, its a "design choice". The Display (of every current OP5 out there right now) is mounted upside down, meaning the direction the phone refreshes its display is from the bottom towards the top.
While this is not a defect or problem from a technical point of view, it can still be perceived by a lot of people, since our brains are usually expecting the panel to refresh from the top towards the bottom. The Jelly comes due to the panel not updating all pixels at once but by line after line instead.. our brain gets used to the bottom of the screen beeing updated later and simply ignores it (very rough explanation but im missing the needed vocab here).. the screen refreshing towards the top the messes with some peoples perception, therefore they notice the "Jelly" aka the lines refreshing last at the top..
This issue is purely caused by our brain expecting the panel to refresh from a different direction, so its simply a matter of getting used to it. I had headaches when using the phone in the first week or so, now I barely notice the Jelly, if at all.
Some, like me, will notice it instantly at first, others might never (Just like the discussions over frame rates, input lag and so on ). There are several factors to consider, everyone has a different sensitivity towards stuff like this and in the end, remember, its no hardware flaw, its a design choice and technically present on every OP5.
Unless they decide to either change the way the display refreshes within the Driver or Display Controller (well, that would actually be some serious work and would need cooperation with Samsung due to them producing the Displays and the Drivers, if its possible at all - again, several dependencies here) or change the direction of the screen in a later model, the "Jelly - Issue" will consist.
But hey, you are right in your other post, if you dont see it, be glad about it and dont bother to start looking for the Issue, no point to try to search for flaws that you didnt have for now, be happy with your phone
Just trying to clear up some of the confusion
Yet, this shouldnt be the topic of this thread, since this is about Scrolling smoothness, which has nothing to do with the Jelly Effect....
---Back to topic---
For me, it hasnt been the smoothest experience to be honest.. while the phone is crazy fast, the overall handling feels very jittery.. Lots of dropped frames, way more than on my Nexus 5 running MIUI.. My N5 and my iPhone 6 feel so much smoother..
Might have to mess with custom kernels and so on a bit more, overall it at least feels smoother than an S8 tho :laugh:
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Yep I do understand how the jelly effect happens, and I understand that "some people" have this gift of being able to see it whilst everyone else "me" are left thinking the world has gone mad.
I've honestly put my two cents in here so many times and it's fallen on deaf ears by the sounds of things so I'm going to leave it, I don't have this effect on my phone, not did I on my previous oneplus five, I have video recordings of the screen in use and this jelly effect does not present itself, I'm sure that with video slowed down even me with my eyes could see it ?
Even if all that were true, if I have to be watching things in slow Mo to see them then I think it's safe to say that it's something that I don't have to worry about.
I also personally don't have lags and glitches on my device, I've also owned more devices than the average shop so i do have a basis for comparison, not only that but I have an unlimited phone supply partly due to where I work, comparing my phone side by side with any top tier device yields no other reason to believe anything other than what I've just written and that's not just me that's my work colleagues seeing the same.
Appreciate that yourself and others see this issue probably more than I.
If you have a fool proof way of me testing my device then please let me know and I'll check, I'll record it and I'll apologise profusely if its present.

People are way to focused on the jelly here, I really don't mind it.
What is worse for me is the stuttering. But it's hard to know if it's only me or not as nobody is discussing this, just discussing the jelly.
For me I get a weird stutter at the end of a lot of scrolls, happens more on small scrolls or flings, as it's slowing down I get a little stutter, especially noticeable in the likes of Instagram or YouTube or certain chrome pages like this (xda)

v0 HaVoK 0v said:
People are way to focused on the jelly here, I really don't mind it.
What is worse for me is the stuttering. But it's hard to know if it's only me or not as nobody is discussing this, just discussing the jelly.
For me I get a weird stutter at the end of a lot of scrolls, happens more on small scrolls or flings, as it's slowing down I get a little stutter, especially noticeable in the likes of Instagram or YouTube or certain chrome pages like this (xda)
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Click to collapse
Same here bro, jelly scrolling is ignored by eyes after some time but stuttering is clearly visible, especially scrolling webpages in chrome.

Related

One week with the AT&T HTC One X

Well, I saw a Rogers user posting his comments after a week of use so I figured I'd post some opinion as well, especially since I disagree with several of his opinions.
First, I've noticed the wi-fi issue as well. As with some other posters my router is not known to be super reliable, so that could have some impact. Also, it seems that some folks are having success switching to G instead of N and that may also help as I believe I am on G at work and I haven't had any issue with wi-fi at work. Hopefully this can be fixed with a software update.
I first reported some disappointment with the warm hue of the screen, and either it is growing on me or it is burning in a little bit and the tans, greens, and oranges are starting to look better. The screen as a whole looks fantastic. Several people have remarked how it looks like a sticker on the phone or like the image is sitting on top of the glass. The resolution is fantastic and everything looks crisp vibrant. Reds, blues, and yellows look fine too. White seems pretty white to me. When comparing a white screen on the HOX to an AMOLED screen the HOX looks white and the AMOLED looks blue.
Battery life is about what I was expecting and seems to be on-par with the international version. I've not had any trouble making it from 8AM to 11PM even with pretty heavy usage. It's not as good as my Captivate on AOKP which could make it ~30 hrs under my normal usage which is relatively light. Because the HOX is such a great phone and it's brand new I've been using it a lot more so the most I think I've gotten is 18 or 19 hours which most people would consider fantastic in consideration of the usage.
Camera is by no means average and it absolutely smokes the iPhone 4S. I took some test shots with my wife's iPhone and the HOX just blows it away. The flash is much better, but even in low light without the flash the HOX looks better, has less grain to the photos and generally focuses better and has better color reproduction. The speed of the camera is incredible and using the burst mode to capture a moment is a stroke of genius if you have a dog or a kid that you want to take a pic of them doing something cute.
I've not had any status bar icon issues or in call volume adjustment.
My biggest complaint is not being able to turn off LTE since I'm not in an LTE area. I tried using a different APN and I didn't notice any difference and it didn't improve my battery life at all. I only had the new APN for ~2 days but I felt I may have been getting worse battery life, but certainly wasn't getting better battery life so I just went back to the stock APN.
I guess the Rogers poster was coming from an iPhone and remarked on a slight lag moving between homescreens. This is exagerated to say the least. This phone with sense 4.0 is the fastest UI I've seen on an android phone and the only phone that is more fluid is the iphone and that is due to apple putting realtime priority on UI rendering computations while Android puts industry standard normal priority on rendering. No matter how good the code is, no matter how fast the processor is, it's just never going to look like the iphone because it's never going to have realtime priority. That said, this phone responds instantly to all touches in virtually all parts of the phone. The only times I've seen lag is either app related or network related. It's a great user experience.
Another concern I saw in some other threads that I completely agree with is that the white smudges easily. In addition, the polycarbonate shell may be very durable in that it protects the phone, but it's basically the same material as a LEGO and as such can be dented with a drop as I've unfortunately experienced already. As far as the smudging the phone wipes back to a bright white easily, but probably needs to be cleaned every few days to keep it bright white and not getting dull. The white looks fantastic, best looking white phone out there, but I'd have to reluctantly recommend the grey if you aren't going to use a case in order to hide some dirt and dings more easily.
Overall, this is a fantastic phone. HTC has lived up to the hype and produced THE top android the device out right now. If you want the best in basically every area, you want an HOX right now, and it doesn't look like Samsung is going to beat it and it's going to take quite some time for the S3 to come to the US. If you've got an ATT upgrade in the next 2 months, you'd be crazy not to drop it on the HOX.
Hey since your on the AT & T version and you don't have the setting to turn LTE off. Type *#*#4636#*#* go to phone information and you can switch it to GSM/HSPA only. Let me know if that works for you!
My two biggest concerns right now are the wi-fi performance (which seems to be real and potentially fixed with a software update) and the battery life. In a few days we should see professional reviews for the AT&T model that will be able to compare the international and LTE editions under equal usage.
I know the white is harder to keep clean but I really prefer the look of it over the grey. Maybe I'd just make the effort to keep it clean.
I also think the camera lens is an issue with respect to scratches. I don't plan on using a case 95% of the time, so I'd have to find a DIY way to cover said lens while not in use. (I was thinking a small piece of electrical tape or something along those lines.)
I'm also going to wait until the WWDC keynote next month to see what Apple has in store for iOS 6.
If the wi-fi issue can get settled, battery life is solid while using LTE, iOS 6 isn't leaps and bounds better than iOS 5, then I'll probably make the jump. Some things to line up first though.
therulebookman said:
Camera is by no means average and it absolutely smokes the iPhone 4S. I took some test shots with my wife's iPhone and the HOX just blows it away. The flash is much better, but even in low light without the flash the HOX looks better, has less grain to the photos and generally focuses better and has better color reproduction. The speed of the camera is incredible and using the burst mode to capture a moment is a stroke of genius if you have a dog or a kid that you want to take a pic of them doing something cute.
I've not had any status bar icon issues or in call volume adjustment.
Click to expand...
Click to collapse
I did some more testing with the camera and no doubt it is able to create some fairly high quality shots. I just find the camera experience a bit easier overall with the i4s. We have matte grey walls at home and for some reason they always show up weird and distorted, I'll take a pic after work tonight and post it to show you what I mean.. I'll also post a comparison pic off the iPhone camera.
mattymon said:
Hey since your on the AT & T version and you don't have the setting to turn LTE off. Type *#*#4636#*#* go to phone information and you can switch it to GSM/HSPA only. Let me know if that works for you!
Click to expand...
Click to collapse
Tried this before and posted results in my first thread about it. Doesn't work.
Odd question, can you do time lapse videos? I know this is an ICS thing, just wondering if HTC left it in?
BoostedSR20 said:
Odd question, can you do time lapse videos? I know this is an ICS thing, just wondering if HTC left it in?
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I don't have the phone yet but i remember from reading a review from neowin that they left the time lapse feature out.
blairh said:
My two biggest concerns right now are the wi-fi performance (which seems to be real and potentially fixed with a software update) and the battery life. In a few days we should see professional reviews for the AT&T model that will be able to compare the international and LTE editions under equal usage.
I know the white is harder to keep clean but I really prefer the look of it over the grey. Maybe I'd just make the effort to keep it clean.
I also think the camera lens is an issue with respect to scratches. I don't plan on using a case 95% of the time, so I'd have to find a DIY way to cover said lens while not in use. (I was thinking a small piece of electrical tape or something along those lines.)
I'm also going to wait until the WWDC keynote next month to see what Apple has in store for iOS 6.
If the wi-fi issue can get settled, battery life is solid while using LTE, iOS 6 isn't leaps and bounds better than iOS 5, then I'll probably make the jump. Some things to line up first though.
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Click to collapse
I know a lot of user's are concerned about getting the white version dirty, eBay has some clear gel cases for 2$, figured I'd share since a clear case won't hide the beauty of this device
Sent from my HTC PH39100 using xda premium
rambo8987 said:
I know a lot of user's are concerned about getting the white version dirty, eBay has some clear gel cases for 2$, figured I'd share since a clear case won't hide the beauty of this device
Sent from my HTC PH39100 using xda premium
Click to expand...
Click to collapse
No clue if I'll end up getting the One X, but if I do, I'm only going to use a case when necessary (working around the house, etc). Love the way that polycarbonate feels in my hand. Camera lens needs to be covered with something though.
Has anyone messed with the APN settings and noticed a difference in battery life. You definitely can force HSPA/+.

build quality issues still present

I purchased my first tf700 from Newegg 5 or 6 weeks ago. The build was excellent. No screen separation issues and little light bleed. I ended up RMAing the device due to a weird screen issue where it was randomly tapping/swiping by itself every now and then.
I just received my new device which has an 80 serial number, and the screen is separating. If you sight down the edge of the top you can see that it actually bows out quite a bit toward the middle, and it clicks when I press it. SO FRUSTRATING!
Newegg's RMA procedure is as painless as it can be for an online purchase, but I think I'll return this one for a refund and purchase from Best Buy so I don't have to spend the foreseeable future shipping Infinities back and forth.
yeah
esoxx said:
I purchased my first tf700 from Newegg 5 or 6 weeks ago. The build was excellent. No screen separation issues and little light bleed. I ended up RMAing the device due to a weird screen issue where it was randomly tapping/swiping by itself every now and then.
I just received my new device which has an 80 serial number, and the screen is separating. If you sight down the edge of the top you can see that it actually bows out quite a bit toward the middle, and it clicks when I press it. SO FRUSTRATING!
Newegg's RMA procedure is as painless as it can be for an online purchase, but I think I'll return this one for a refund and purchase from Best Buy so I don't have to spend the foreseeable future shipping Infinities back and forth.
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Click to collapse
I bought one off amazon everything was great, then the corner of the screen start to click when I picked it up. :/ it was so perfect..............................................................................
Guys, there are like a thousand threads on these same issues already here, each with perfect solutions for dealing with the situation should it arise. Must we have yet another negative TF700 thread? My 700 is perfect, and so are the majority of people's as well. Continuing to populate the forums with these types of threads though does nothing but scare away potential developers from wanting to shell out the cash to pick up one of these tabs and develop awesome roms for us!
I do not mean to sound rude, nor am I flaming, but please, mods lock this thread before it spirals into something worse.
I agree with theanarchist that this is the same thread that we've all seen. But I also don't think most peoples tabs Are perfect. Some (like me) are still trying to find a perfect one And some have just accepted what they have and have given up. Others (like you) managed to get a perfect one.
Sent from my Galaxy Nexus using xda app-developers app
Mine is perfect as well. My mother, my uncle, my best friend Craig, and my in laws have a perfect unit too. So when I see threads like this, it makes me wonder if people have an agenda.
xRevilatioNx said:
Mine is perfect as well. My mother, my uncle, my best friend Craig, and my in laws have a perfect unit too. So when I see threads like this, it makes me wonder if people have an agenda.
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Click to collapse
Mine's not perfect, clicking near the hdmi port and you can click it from a good portion up towards the middle of the screen. I personally gave up on Asus, though hearing that there are people that have indeed perfect ones makes me wish I had exchanged it. I was hesitant because I had already returned a tf300 (screen issue) and then later the Prime that I had replaced the tf300 with. I had only returned the Prime to get the tf700, as I was pretty frustrated I couldn't get the gps to work EVEN with the dongle Asus sent me. I didn't have any wifi issues really nor any screen clicking issues with the Prime and though I like the infinity the screen clicking annoys me. Wondering if I should rma it directly to them, just don't want to get a different tab back or been in a worse situation as a result.
TheAnarchist1 said:
Guys, there are like a thousand threads on these same issues already here, each with perfect solutions for dealing with the situation should it arise. Must we have yet another negative TF700 thread? My 700 is perfect, and so are the majority of people's as well. Continuing to populate the forums with these types of threads though does nothing but scare away potential developers from wanting to shell out the cash to pick up one of these tabs and develop awesome roms for us!
I do not mean to sound rude, nor am I flaming, but please, mods lock this thread before it spirals into something worse.
Click to expand...
Click to collapse
There was an earlier thread that theorized that the build issues were being addressed in the more recently built devices. I posted to show that even with the more recent 80 serial number devices, the same issues are present on at least a percentage of tf700s.
I certainly have no agenda. I'm on my second Infinity, which will unfortunately also be going back. The first one had some extreme screen separation on the right hand side. It was an C06 serial number. The one I'm on now, my second is a C80 serial number. The screen is good, with just a slight clicking in one spot on the right hand side. I'd live with it. However the light leaking out onto the screen along the bottom and right side from the LEDs is very very noticible.
I won't give up. I really love everything about the TF700 except for the build quality issues that I have experienced. I think the OP has a valid point in saying that the issues are not fixed yet. When my second unit came, I was psyched to see the serial number on the box said C80. I was very disappointed that it too has issues.
I think...
I think the screen seperation can be because of the humidity. Where do u live?
killerdan56 said:
I think the screen seperation can be because of the humidity. Where do u live?
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Click to collapse
I don't think it's humidity. I live on the west coast of the US. Pretty dry here. I noticed a curve in the glass along the top of the screen as soon as I took it out of the box and removed the skin/wrapper. It's noticeably bowed out in the middle of that edge.
I just wanted to chime in to say that this is my 2nd C8. The 1st had a June build date and it came with the .22 firmware. I exchanged that one for this 2nd C8 which came with the .26 firmware and a 20120720 build date.
The 1st infinity had power and volume button issues and sharper than normal edges all around. I can't find anything wrong with the build on this second C8 other than the haptic feedback is set really low. (Does vibrate when power on)
I'm rooted and have the dmclient froze in titanium backup while I read up on NV flash. (Guarding against a forced OTA update) I made the mistake of applying the .30 OTA to soon last time.
effezie said:
I just wanted to chime in to say that this is my 2nd C8. The 1st had a June build date and it came with the .22 firmware. I exchanged that one for this 2nd C8 which came with the .26 firmware and a 20120720 build date.
The 1st infinity had power and volume button issues and sharper than normal edges all around. I can't find anything wrong with the build on this second C8 other than the haptic feedback is set really low. (Does vibrate when power on)
I'm rooted and have the dmclient froze in titanium backup while I read up on NV flash. (Guarding against a forced OTA update) I made the mistake of applying the .30 OTA to soon last time.
Click to expand...
Click to collapse
Glad to hear that. Hopefully, 3rd time will be the charm. I really do LOVE this tablet, I just want one that's solidly built and works.
Agreed. I don't see how humidity is going to affect Corning's Gorilla Glass 2. Seriously don't see this being a factor at all.
I suppose I am one of the luck ones as well, no discernable bleeding edge light and completely flat screen. Of course, I bought the 64GB model from BB online, and it already have .26 on it when it arrived.
I too just returned my c8 version today that suffered from light bleed, mushy/sticky power and volume buttons, separating screen which also had sharp 90 edges. The one I just picked up is a night and difference from the first one. This one is a c9 version and other than a little light bleed the construction is solid. It doesn't even appear to be the same tablet....its like the first one was a cheap knock off. Another thing I am noticing with this new one is that the speed of touch feedback is so much faster than the C8.
I did decide to purchase the extended warranty this time around...my experience with the prime has left me jaded and there is no way I'm going to be left holding a dud.
With that said, I suggest if possible to keep on returning them until you find a good one...they do exist!
If Asus can't be persistent with their perfection...Be persistent with the returns!
F me! Just noticed this one is creaking like an old rocking chair, its on the left side by the hdmi port.
Today, I swapped out my first C7 after owning it for a week and received a C8 as a replacement. It amazes me the differences between the two.
For my particular devices, the differences were:
C7 pros: The construction was very solid. I kept reading horror stories about screen lift, creaking, etc. and mine felt solid like a tank. No light bleed issues either.
C7 cons: It suffered from severe I/O issues. Trying to download something from the market would grind things to a halt until the download and install finished. The Browser lagged a bit as well........as did moving around the launcher or clearing items from the recents menu . I returned it because there was a spec of dust under the screen which just really bothered me.
C8 pros: It feels like they put better quality internals in this one! There have been none of the i/o issues, lag, or stutters. Everything is very responsive and snappy. From a software usability standpoint, this feels like a completely new device.
C8 cons: The physical build quality is definitely not as high as the first. There are spots around the edges of the glass that feel "squishy". There is also a bit more lightbeed but i would not call it bad by any means.
For now, I am going to keep the C8 because the performance difference alone is worth it. The minor physical build quality issues aren't bothering me enough yet to risk giving up the performance.
One trend I seem to have noticed after reading all these reviews is that the build date does not seem to have much correlation with physical build quality. However, it does seem that more recent models may be using higher quality internal components contributing to noticeable performance gain.
These are just my observations.

Minor Black Crush/Clipping on Galaxy Note 3

https://www.dropbox.com/s/hghivtnkhejph4r/P1010443.JPG
On top is my Galaxy Note II, and on the bottom is my Galaxy Note 3. Not sure if it's all devices or its just on some including mine. It is adjusted by firmware as other galaxy models have demonstrated in the past, so I think it will probably be adjusted in a firmware update in the future, but I just thought I would share. I had my device on at full brightness with auto adjust screen tones off. Then I took a 15 second exposure on my DSLR to confirm that at least "2", and "1" are indeed crushed, and the pixels representing the block for those numbers emit no light at all.
The mess around the numbers are probably jpeg artifacts.
I got the file from an old Galaxy Note (1) thread:
http://forum.xda-developers.com/showthread.php?t=1559800
Here's a copy of the file. It may look mostly black, but it's not. You would need to look at it in a dark room to see it on maximum brightness.
https://www.dropbox.com/s/4fale5naqlpbwei/gammatest-xda.png
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
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Click to collapse
I know, right?!
I also don't understand how some guys who see a "pointless" thread have the need to take actual time from their supposedly busy lives to bash the threads instead of simply moving on with their lives, understanding that they aren't the standard-setters for what is or isn't important to other people.
Not this again, I remember people bleeting about this in the S2 days, if it does have a small issue, who cares, it's not like your TV where you watch media on it all the while you're at home. Think I can cope with the small issue with occasional film I may watch on it.
Sent from my GT-N5100 using Tapatalk 4
Before everyone freaks out, here's some background. The issue OP's discussing has been around since the first AMOLED display. It's varied in severity on different models of Samsung phones.
Here's a SGS3 vs. N2 comparison done by SuperCurio...
Here's the video with SuperCurio explaining the issue...
Here's OP's N2 vs. N3 comparison...
Compared to other Samsung devices the issue on the N3 is relatively minor. It can also vary from display to display and updates have impacted it before. As OP said, the issue's pretty minor on the N3; at least to compared to some of Samsung's other phones. OP, is the device you're using pre-release or production (retail)?
It is what it is. From what's been shown I'm not concerned. Let's see some more sample's from production phones from different regions before we all freak out.
polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
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Click to collapse
I totally agree with you !
polish_pat said:
I dont understand these stupid threads that pop up every time a device shows up, every single time a freakin new device comes up, some guys start putting the screen under the microscope to check for inconsistencies. Whats the point of this? Does your screen look nice when you use it? YES IT DOES, then why scrutinize every single little aspect of it just to show it has some imperfection? Ridiculous
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Click to collapse
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
Thanks for letting us know, Mike. Hope to see more youtube videos from you about the note3.
Dan37tz said:
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
Click to expand...
Click to collapse
Even when you buy a 5000$ laptop, screen bleeding and dead pixels will be there and they are accepted as being an industry standard. The real issue is it doesnt affect in any way how you use or enjoy the device, so why complain. All devices i had, had an XDA thread with hundreds of people that compalined about greens that are too green, or "blobs" for those that had an S3....its ridiculous. Thats how screens are made, they arent perfect
This post brings me back those very unpleasent memories of black clipping which suffered my first Samsung Galaxy Note.(quivering)
polish_pat said:
Even when you buy a 5000$ laptop, screen bleeding and dead pixels will be there and they are accepted as being an industry standard. The real issue is it doesnt affect in any way how you use or enjoy the device, so why complain. All devices i had, had an XDA thread with hundreds of people that compalined about greens that are too green, or "blobs" for those that had an S3....its ridiculous. Thats how screens are made, they arent perfect
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accepted by you maybe... I'd make them eat the laptop if they didn't give me what was advertised.
and in daily use when are you going to notice this? i had a note 2 for 6 months and didnt have an issue. you guys get too worried and worked up about such little stuff
Dan37tz said:
Hey I'm glad the OP posted it. I'm spending $700+ on this device, I would like to know every software glitch, every hardware imperfection, any flaws major or minor exposed. Just because it's Samsung's top of the line phone doesn't mean it deserves a free pass from scrutiny like it's some paragon of hardware excellence.
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
Click to expand...
Click to collapse
I agree. It's more so awareness rather than complaining about it. To be blindsided with issues post purchase would be worse than knowing walking into it
systoxity said:
accepted by you maybe... I'd make them eat the laptop if they didn't give me what was advertised.
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Click to collapse
Its not accepted by me, its an industry standard. Do you know what that means? ISO certification of screen allow 3-5 dead pixels and screen bleeding
Dan37tz said:
I don't get why people get so defensive about a piece of electronic. Ya'll working for Samsung's engineering department or what?
Click to expand...
Click to collapse
It's not the "what," it's the "how." I'm tired of scintillating thread titles declaring the end of the world as we know it backed up by little evidence or circumstantial opinion as their basis. Your "the N3 lags like the SGS4" thread comes to mind. You started it based on something you saw in an Italian review that turned out to be the opposite of what you posted once it was translated by an Italian XDA member.
I do agree with you though. I want to know what the issues (and there are bound to be issues) with the N3 are. But I'd like some context (when, where, how many, and how often) to go along with them so I can figure out what they'll mean to me. Spoiler alert: if I have to lock myself in a dark room and adjust settings to levels I'd never normally use to replicate a problem then, for me, it's not a problem. Of course YMMV.
This thread's a good example of how to introduce an issue. OP titled the thread "minor" rather than using "OMG!!!" and "THIS IS AWFUL!!!" and posted documentation to support what he found. That leaves it up to the audience to form their own opinions. And whether it's what OP posted or other issues that have been discussed the friggin' phone isn't even in people's hands yet. So disaster could be on the horizon in a number of areas but it's a bit too early to declare "the sky is falling."
Peace out.
Adapt display
I saw an "adapt display" option in this Note 3 video: http://youtu.be/S2Yr7PvgKQw?t=8m52s
Do you think calibrating the screen with it would solve the problem?
vgergo said:
I saw an "adapt display" option in this Note 3 video: http://youtu.be/S2Yr7PvgKQw?t=8m52s
Do you think calibrating the screen with it would solve the problem?
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Click to collapse
adapt display has nothing to do with calibration, just like in the S4, it just changes color saturation
I can't believe u ****s are still buying Samsung phone since u know they have black crush issue.if amoled bothers u so much,why buy Samsung phone.u can go buy HTC of lg.every device have some issues even ur beloved I phones.stop with these stupid threads.if you have to find faults with microscopes then tell everyone to check their phones.only reason I'm posting because of some people want perfect phone keep calling for warranty replacement and when I have real issue with my phone then att gives me hard time replacing it.
mintu123 said:
I can't believe u ****s are still buying Samsung phone since u know they have black crush issue.if amoled bothers u so much,why buy Samsung phone.u can go buy HTC of lg.every device have some issues even ur beloved I phones.stop with these stupid threads.if you have to find faults with microscopes then tell everyone to check their phones.only reason I'm posting because of some people want perfect phone keep calling for warranty replacement and when I have real issue with my phone then at gives me hard time replacing it.
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would you mind me quoting/linking your post to my signature?
polish_pat said:
Its not accepted by me, its an industry standard. Do you know what that means? ISO certification of screen allow 3-5 dead pixels and screen bleeding
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Click to collapse
Thank god industry standard just means how much they can get away with before enough people feed their laptops back to them. Never take crap laying down. Always complain if you feel like something's not right. How else would things change for the better?

Auto contrast-like behaviour even when auto brightness is turned off

Here's something odd I have noticed with the screen.
Whenever I use the phone in direct sunlight or in bright lighting, the contrast of the screen will rise to oddly high levels. While having black colours on the screen I can clearly notice this contrast change. I've turned off auto brightness, but I have no idea how I could disable this "auto contrast" function.
Is this something Sony has purposely done to help the screens readability in bright lighting or is there something wrong with my device? Have you guys experienced this?
This has been happening on my Z3+ and Z5 Premium and I hate how it looks! Lux use to fix it but doesn't seem to work on this phone
Yup even I have this issue I don't understand why it happens
That's Qualcomms Assertive Display.
https://www.qualcomm.com/news/onq/2...ay-power-efficient-technology-thats-easy-eyes
It works as intended.
so is there a way to disable this feature?
Kohnent2 said:
so is there a way to disable this feature?
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Click to collapse
Nope.
I had this same issue with my Z4 tablet till I flashed linage os. When in direct sunlight if I press over the light sensor it goes away and the brightness still stays high.
gawd, i thought i was the only one. so it's not an issue with the phone then? was almost ready to return my unit.
It's just another piece of technological fluff being thrust on us without our permission to supposedly fill a need that doesn't exist!
Quite frankly I am getting sick-and-tired of paying major $$$$ for a tool that may stop working as expected ( and needed ) just because of the latest update/patch. Now we are getting buggy crap built into the hardware itself! This has to STOP!
jaseman said:
It's just another piece of technological fluff being thrust on us without our permission to supposedly fill a need that doesn't exist!
Quite frankly I am getting sick-and-tired of paying major $$$$ for a tool that may stop working as expected ( and needed ) just because of the latest update/patch. Now we are getting buggy crap built into the hardware itself! This has to STOP!
Click to expand...
Click to collapse
It's not a bug though, and works very well...
The whole idea is to max out the brightness, and increase the contrast to make things easier to see on the screen. It's so good, you can see text in direct sunlight because of this this technology.
It's also seen on high end laptops and iPads, too (I believe), but I've never seen it work as fast than the XZ P, it's really amazing, and well done to Qualcomm for developing it.
So calm down. It's a great usability feature that benefits everyone and has zero drawbacks. (You can't expecting to see perfect colours and contrast when you are standing in bright, sunny conditions)
SamDH1 said:
It's not a bug though, and works very well...
The whole idea is to max out the brightness, and increase the contrast to make things easier to see on the screen. It's so good, you can see text in direct sunlight because of this this technology.
It's also seen on high end laptops and iPads, too (I believe), but I've never seen it work as fast than the XZ P, it's really amazing, and well done to Qualcomm for developing it.
So calm down. It's a great usability feature that benefits everyone and has zero drawbacks. (You can't expecting to see perfect colours and contrast when you are standing in bright, sunny conditions)
Click to expand...
Click to collapse
sony itself admitted it as a bug and collected bug reports from users to comeup with a fix and they fixed it with one of the MM builds for z4 & z5p . worst part is, it returned with nougat builds and has been reported by lots of users under nougat bugs ....which is all over there in support forums /// qualcomn assertive display tech must work in another way coz colors gets washed out upto an extent where it cant recover even after the device brought under normal lighting conditions //
Pwruser said:
sony itself admitted it as a bug and collected bug reports from users to comeup with a fix and they fixed it with one of the MM builds for z4 & z5p . worst part is, it returned with nougat builds and has been reported by lots of users under nougat bugs ....which is all over there in support forums /// qualcomn assertive display tech must work in another way coz colors gets washed out upto an extent where it cant recover even after the device brought under normal lighting conditions //
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Click to collapse
Huh?? I'm so confused.... This is not the Z4 or Z5P we are talking about here.
How are the colours getting washed out to a point of no return? This is XZ Premium, and this tech has been built in and put on the spec sheets. It certainly doesn't seem like a bug, and if they ever removed it then that would be a step backwards.
SamDH1 said:
Huh?? I'm so confused.... This is not the Z4 or Z5P we are talking about here.
How are the colours getting washed out to a point of no return? This is XZ Premium, and this tech has been built in and put on the spec sheets. It certainly doesn't seem like a bug, and if they ever removed it then that would be a step backwards.
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Click to collapse
Well I personally dislike it. You have some great points I cant fault. They all explain the pros of the feature. I just dislike it because blacks become grey. Thats what annoys me like they become very grey. It looks horrible. Thats something I will fault in terms of the feature. That irritates me when I see jagged text and super-bright greys in my quick settings panel. This shouldnt occur.
I used my Z2 with the brightness low and I used kcal to reduce it even more, I could still visibly see the display under sunlight, where I couldnt id just shield it away.
Yeah its not a bad feature but its not a good one either. Best thing is if they came up with a way to toggle it on and off. I remeber on my Z4 tablet when the sun would shine through the window it would activate the feature. At least it isnt this sensitive with the XZP, my Z4 tablet was on marshmallow back then though.
If this feature were to be toggled by the user under display settings then id understand its usage more. At the moment we have no choice but to use it. Were forced to use qualcomms feature the majority of us dont like.
is this the same as experiencing flickering on the screen when you put the phone from a brightly lit room to a dimly lit room? i've had that issue several times already while an app is open and i move from direct light to my room where the light is off.
SamDH1 said:
Huh?? I'm so confused.... This is not the Z4 or Z5P we are talking about here.
How are the colours getting washed out to a point of no return? This is XZ Premium, and this tech has been built in and put on the spec sheets. It certainly doesn't seem like a bug, and if they ever removed it then that would be a step backwards.
Click to expand...
Click to collapse
Adaptive brightness bug has been there from z series!! I just wondered wen I heard about this with xz premium (as I planned to get one but Sony has already started their degradation procedures with this device) and how users got confused to consider it as a bug or a feature!! This tech has been using In other models too!! I never heard of this issue on Xperia x And on other qualcomn devices with this feature or bug! Search for Adaptive brightness bug or issue on talk forums!! U Wil find all the info regarding this bug!! The only solution is to disable Adaptive brightness!! this issue hasn't occurred only in xzp!! It was been there and Sony behaves non existent on some issues like distortion and this ad bug
If u see ---- increase readability under sunlight option under developer options.. Toggle it off.. It will fix!! But AFAIK no Z or X series hav this option for nw!!
Seems it was there from z3 _
https://talk.sonymobile.com/t5/Xperia-Z3/Auto-Brightness-affecting-darker-color/td-p/913872
And here is the response from support wer they admitted that it's not a feature but an issue!!
https://talk.sonymobile.com/t5/Xper...htness-quot-generates-color/m-p/1053628#M1536
SamDH1 said:
It's not a bug though, and works very well...
The whole idea is to max out the brightness, and increase the contrast to make things easier to see on the screen. It's so good, you can see text in direct sunlight because of this this technology.
It's also seen on high end laptops and iPads, too (I believe), but I've never seen it work as fast than the XZ P, it's really amazing, and well done to Qualcomm for developing it.
So calm down. It's a great usability feature that benefits everyone and has zero drawbacks. (You can't expecting to see perfect colours and contrast when you are standing in bright, sunny conditions)
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Click to collapse
No I am NOT going to calm down! I am not having the problem but many are because for whatever reason it is not working properly.
Just go to ANY smart phone forum...take your pick....and you will find numerous complaints about all sorts of issues. Many are about the camera but the camera is not essential to the functioning of the phone as it was originally designed...as a communications device. But when your screen goes haywire, or your wifi stops working, or your LTE signal is so weak that you have to use 3G, and this happens on all cell phones...... and we are paying major $$$$$ for these things. then EVERYTHING that is included in the phone MUST WORK AS ADVERTISED!
What do you do when your car, or TV, or any other item you bought for big $$$$$ doesn't work as advertised, just accept it as "that's ok, that's the way it goes"? Not me! If these manufacturers can't make all these features work together seamlessly and accurately, then they need to stop putting so much into one device! Clearly they do NOT care about us... all they care about is selling the next greatest phone and just throw the "old" one in the trash! If we just consider the reason for the cell phone to exist in the first place.... as a mobile communications device....which in itself is a marvel of engineering....then every cell phone in the last five years or more works just as good as any new one released today. Heck even the very first cell phones can still do email, texting, GPS, wifi, bluetooth, and even make an actual phone call. Granted, there have been improvements in many areas regarding speed and accuracy. But now we are worried about 4K screens with 4K videos, and virtual reality and watching movies.... None of these things should even be on a cell PHONE! But they are and now we are stuck with shoddy implementations that conflict with the basic functioning of the device. And then Google releases another new OS while the two previous ones still have bugs. It is out of control.
OK, rant over for today. That was fun. Now where did I put that flame suit?
On to another debate. :good:
jaseman said:
and we are paying major $$$$$ for these things. then EVERYTHING that is included in the phone MUST WORK AS ADVERTISED!
Click to expand...
Click to collapse
Great news for you; it's working as advertised.
jaseman said:
MUST WORK AS ADVERTISED!
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Click to collapse
Calm down. It's working as advertised and it is a feature. Don't like it? Get a new phone from a different brand; then watch how the same thing will happen. When that happens, rant again in that device's respective forum.
I can see why Sony would want it to tweak the contrast, but on my older HTC phones the colours aren't fiddled with when using auto-brightness, only the backlight's brightness. On the Z5 it was a bit buggy in the older software builds where it would appear too bright or washed out on the lockscreen but they appear to have fixed it. What doesn't really make sense is that the black backgrounds of Spotify or Poweramp appear grey/purple when it detects daylight. Wouldn't it make more sense to make the darker parts of the image darker to enhance the contast?
+1
It is great feature, but it don't work as it should. Why then contrast is changing while I'm reading same page under same conditions, so I'm not moving and light intensity around me is the same? For example, I have Nokia 1020 and this feature works flawlessly! If it is sunny, display is very bright, if is not it is opposite.

Screen sensitivity issue - Read it if you game with your XZ2 Compact!

Hi there,
I received my phone today. I have been VERY pleased with it for the few hours I was using it, but when I started playing PUBG Mobile I detected something odd, that avoided me to aim properly.
There's a problem with the screen sensitivity, I'm not sure how to define it, but it feels like a dead zone that moves with your finger. The phone will not detect small movements, kind of a precision problem.
I have a video and pictures to demonstrate the issue, comparing the sensibility to my other phone (Galaxy S8):
https://www.youtube.com/watch?v=Vc55o-36uC4&feature=youtu.be
And a picture:
https://imgur.com/a/LIzyV
I'm returning the phone, and I'll buy again if Sony fixes this via software (I hope they will!). I will gladly replace my S8 with this XZ2 Compact if we ignore this problem.
I don't think my particular unit is defective, but let me know if you experience is different just in case. If you have the same, let's try to make some noise and get an official response from Sony.
Edit: tried the big XZ2 in a store (not the compact) and had the same issue, so we can assume most XZ2 and XZ2 compact are impacted. Let's hope it's just software.
Update: I went to a mall and tried the XZ2 non-compact, with identically disappointing results. Sony needs to fix this. Some could say the compact is not a device for gaming because it's small, but the same argument doesn't hold for the bigger brother.
CaraMuuu said:
Update: I went to a mall and tried the XZ2 non-compact, with identically disappointing results. Sony needs to fix this. Some could say the compact is not a device for gaming because it's small, but the same argument doesn't hold for the bigger brother.
Click to expand...
Click to collapse
maybe the display is not so well for the pen you are using. i noticed that the display was even reacting when i had two display protective films on it at the same time.
try to play around with glove mode. maybe this helps.
x10isrooted said:
maybe the display is not so well for the pen you are using. i noticed that the display was even reacting when i had two display protective films on it at the same time.
try to play around with glove mode. maybe this helps.
Click to expand...
Click to collapse
Thanks for the idea, however that's not the issue. I tried disabling and enabling the glove mode. I tried with my finger and with the pen (made the video with the pen because it's easier to see in a video). I tried two models, normal XZ2 and XZ2 Compact, with identical results. Tried while charging and without the charging cable as well.
It's not an obvious issue or easy to perceive, until you are trying to shoot at somebody in the head with a sniper rifle inside a game. It lacks precision. I'm not even sure if this is a deal breaker because probably I won't notice in daily usage, but I play games from time to time...
If you have the device, try it your self, try to draw tiny circles and compare with another device. I tested a few units so while I cannot say that every device out there is affected, I can also say that it's not just a couple of isolated cases.
I also compared to the Galaxy S8 (in the video) and to my friend's XZ1. The XZ1 didn't have the issue either, and I don't believe Sony sourced they touchscreen panels and controllers from a cheaper and worse source. I'm really hopeful this is just software, cause I love the device.
it could be that this time the screen is more sensitive while not so precise like the ones used before.
yes i have noticed the same problem. a small glide or flick to scroll requires a little more effort than my Sammy s9 plus. Not a huge deal but again paying Flagship money the screen shouldnt have such issues.
Can confirm that issue.
Similar to the screen lag i know from the honor 9. But less terrible.
No dealbreaker for me because i rarely game shooter, but noticeable when i tried shadowgun legends.
Have you tried to contact Sony support? I'm a bit frustrated, they told me to apply whatever update there is, perform a factory reset, run the device diagnostics, and if the problem persists, that means it is hardware and I should contact local support to get it repaired or exchanged. They closed my support ticket after giving that response, without waiting for my response.
They obviously didn't understand or care about the issue here. The screen diagnostics test is passed, but the issue is still there.
I don't know what to provide in order to get somebody from Sony support look at the case and evaluate escalating the ticket to whatever team that handles bugs.
Honestly i haven't. Because it seems that i don't have a faulty device as you have the same problem. So there probably will be no real help by support.
Seems also no general sensitivity issue because once you started scrolling it reacts instantly on further scrolls. Only at the beginning there is a short delay.
As already told the same behavior is known with the honor9 but far worse.
For me it's no problem, i almost never play shooter on the Smartphone, that's what a PC (or console) is made for...
Flynnchen82 said:
Honestly i haven't. Because it seems that i don't have a faulty device as you have the same problem.
Click to expand...
Click to collapse
I've seen this issue in 3 devices already, two of them being the big XZ2 and one of them my Compact. Some more users have noticed the same behavior in other regions. I do believe it's a general issue. Maybe not every device is affected, but many seem to be.
Maybe some people don't have a defective phone, but until proven wrong I'd rather think some people do not perceive it care about it (same story as with the jelly in the OP5 here, people kept telling "my phone is fine" because they didn't see it).
Anyway, it is NOT a delay problem as much as it is a precision or dead zone problem. I can keep trying to draw tiny circles across the screen and only a straight line will be detected by the phone. Then I can run the touchscreen diagnostic tool and Sony will say there's no problem with my device, because this to only checks for fixed dead zones.
I understand some older phone that costs half the price might have some issue that resembles this one, but support could try to submit this to their Dev team and let us know if they acknowledge it as an issue or not. I mean, that's a very standard support procedure in the industry. In every IT support.
Off topic: not trying to argue here, but I never understood the argument of "I don't do X on my phone, because that's what Y are made for". You can apply it to everything a phone does, each function can be replaced by a standalone GPS, camera, Music player, game console, etc. I understand the personal preference or not doing certain things on a phone because of screen size or whatever, but when you spend 600usd + on a phone, it should be good at everything is capable of doing. Nobody would imagine an iPhone X user saying "The camera is crap but I don't care because that's with my Nikon is for. Audio is ****, but that's why you buy a Walkman. The GPS is not good, but that's why Tomtom exists"
CaraMuuu said:
but support could try to submit this to their Dev team and let us know if they acknowledge it as an issue or not. I mean, that's a very standard support procedure in the industry. In every IT support.
Off topic: not trying to argue here, but I never understood the argument of "I don't do X on my phone, because that's what Y are made for".
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Click to collapse
Yes one should be able to expect support like that. In reality i gave up hope to ever find a good support, no matter what brand or product. Only ones i made good experience are small companies here in germany who sell rare high end products (speaking about vaping in particular).
But what i did was writing this problem to a bigger hardware/software site which also made a review and did not mention it. But i am still waiting for their comment.
Sure you are right about the second point. That was just the explanation why i personally don't care about. Doesn't mean i would think it's good as it is or that no one should game with his Smartphone. Just my personal point of view. And i play shooter etc. only on PC (or for performance testing on the Smartphone).
Sorry to hear that! That's actually sad, because I work in support
I'm having the same problem with PUBG. I'm not experiencing it anywhere else on the phone but again other than shooters like PUBG where else would you see it. I really hope this gets fixed.
Well, my experience is worse. Leaving aside the serious lagginess of the phone (by comparison to which my Xc and XZ1c are extremely fluid), it seems to miss my every 5th or 6th press/command. All over the screen. And it's particularly annoying because, otherwise, and except for the lacking audio jack, it's well nigh perfect for my tastes.
Updated twice (now on April security) and hard reset once. No difference.
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Don't know if it's the OP but the issue with the screen was already posted on sony support forum. Still I wouldnt call it sensitivity issue because when tipping the screen reacts fast. There is just a small delay for small movements on the screen, it starts to move after a certain way and not instantly.
Meanwhile i really hope they can fix it because i start caring. Not because of gaming, but i noticed how much trouble you get in certain situations (e.g. selecting text or adjusting a slider to a certain value like screen color adjustment...). Otherwise this perfect phone has a negative that might let me not keep it.
Flynnchen82 said:
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
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Click to collapse
Yes, it's laggy, as in 'non-fluid'. Scrolling through menus, transitions etc. Not unusably laggy, just visibly and uncomfortably so. But the bigger problem is the missed sixth-or-so press.
landsome said:
Yes, it's laggy, as in 'non-fluid'. Scrolling through menus, transitions etc. Not unusably laggy, just visibly and uncomfortably so. But the bigger problem is the missed sixth-or-so press.
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Click to collapse
Well i can't confirm any of these problems. Smooth as it could be and so far no missed tipps. Would be perfect if the screen would not have that swipe delay that obviously every device has.
Flynnchen82 said:
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Don't know if it's the OP but the issue with the screen was already posted on sony support forum. Still I wouldnt call it sensitivity issue because when tipping the screen reacts fast. There is just a small delay for small movements on the screen, it starts to move after a certain way and not instantly.
Meanwhile i really hope they can fix it because i start caring. Not because of gaming, but i noticed how much trouble you get in certain situations (e.g. selecting text or adjusting a slider to a certain value like screen color adjustment...). Otherwise this perfect phone has a negative that might let me not keep it.
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True thing, the phone should be lightning fast! I was for me during the time I had it. Pixel-level smoothness.
Going back to the problem, I wouldn't call it delay for the following reason: for me a delay means that I touch the screen, and the screen reacts later than it should. So if you watch the video, I'm trying to draw circles and the problem is not that they appear late, it's that they are an almost straight line instead. I think the appropriate word would be low precision when tracking fine touches.
By the way, the experience with support is getting very frustrating, they want me to send back my phone. There's no option to submit a potential software bug for review, if the helpdesk guy doesn't have the issue listed anywhere in their database, you will be asked to send the phone physically to a repair center, no matter the nature of the problem (basically they won't care). I'm still confident that this is a driver problem, Sony fixed touchscreen issues a few years back (in the Z5 Compact I believe) with a software update.
CaraMuuu said:
True thing, the phone should be lightning fast! I was for me during the time I had it. Pixel-level smoothness.
Going back to the problem, I wouldn't call it delay for the following reason: for me a delay means that I touch the screen, and the screen reacts later than it should. So if you watch the video, I'm trying to draw circles and the problem is not that they appear late, it's that they are an almost straight line instead. I think the appropriate word would be low precision when tracking fine touches.
By the way, the experience with support is getting very frustrating, they want me to send back my phone. There's no option to submit a potential software bug for review, if the helpdesk guy doesn't have the issue listed anywhere in their database, you will be asked to send the phone physically to a repair center, no matter the nature of the problem (basically they won't care). I'm still confident that this is a driver problem, Sony fixed touchscreen issues a few years back (in the Z5 Compact I believe) with a software update.
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After being a bit rude to them (not proud about it, I apologized already), finally got the following response from support:
We are sorry to hear you are unsatisfied with our communication regarding the touch performance of your Xperia XZ2, we hope to atone for that shortly.
We have already internally raised this issue to the specialised team, using the threads and pictures on the forum you have supplied and from other users too.
We recommend sending the device to repair to make sure that the device has no manufacturing hardware faults, and to ensure that the software repair was done correctly before escalating the issue even further. And if there's a chance that one of our customers can have a more pleasant experience with the device if it turns out to be something we can fix, we always like to go with that solution.
However, please be assured that the issue has already been raised internally, and our team is working on making sure you have the best user experience as soon as possible.
Tanks for keeping us up to date.
And what will you do?
The thing is i dont believe its a hardware fault (defect). Either they can patch it or not. In the last case i would send my device back, but i have only one week left -.-

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