Database Info

Htc has done it

http://htcdev.com/ this says it all
Sent from my ADR6400L using Tapatalk

It'd be interesting to see if or how this is useful for our developers.
Sent from Synergized Thunderbolt via the XDA Premium App

"The Bootloader Unlock web tool is coming soon. Check back often for official updates."
Um, yeah, they did...something... :-| :-/
Hitting F5 until something materializes.

I would rather have an unofficial bootloader unlock than one that htc can say voids my warranty...

I hope the devs figure out another way to unlock future phones besides that method or I won't be buying anymore HTC phones. That will void your warranty, and so far I've had 4 defective HTC phones out of 4 so I wouldn't take the chance and give up my warranty.

nrfitchett4 said:
I would rather have an unofficial bootloader unlock than one that htc can say voids my warranty...
Click to expand...
Click to collapse
my thoughts exactly, which is what im sure will come of this though, sacrifice 1 or 2 to figure it out for the rest!

Evo 3D has perma-temp root. They're starting to figure it out.
Sent from my ADR6300 using XDA App

BoulderGeek said:
"The Bootloader Unlock web tool is coming soon. Check back often for official updates."
Um, yeah, they did...something... :-| :-/
Hitting F5 until something materializes.
Click to expand...
Click to collapse
They released the OpenSense SDK today...

They also released the source code for the kernels on all HTC phones. Don't know if that was done before or not but it seems like that should be useful.

eraursls1984 said:
I hope the devs figure out another way to unlock future phones besides that method or I won't be buying anymore HTC phones. That will void your warranty, and so far I've had 4 defective HTC phones out of 4 so I wouldn't take the chance and give up my warranty.
Click to expand...
Click to collapse
I'm on my 3rd... haven't had a problem with either of the 3.
Sounds like user error to me.

EmmVeePee said:
I'm on my 3rd... haven't had a problem with either of the 3.
Sounds like user error to me.
Click to expand...
Click to collapse
My problems must have been user error, the power button was sticking and it was recessed into the phone, another one had a messed up audio jack, the next had the same issue and this one has the audio jack issue as well just not as bad and this new one also has random reboots even on the new OTA GB radio, the last three only had reboots on froyo radios.

Zalatorisaurus said:
Evo 3D has perma-temp root. They're starting to figure it out.
Sent from my ADR6300 using XDA App
Click to expand...
Click to collapse
The Evo3D has s-off via AlphaRev and Unrevoked's Revolutionary tool....
Sent from my HTC Thunderbolt

Milimbar said:
They also released the source code for the kernels on all HTC phones. Don't know if that was done before or not but it seems like that should be useful.
Click to expand...
Click to collapse
They always release the source to the kernel, just not always right away. It was posted before on http://developer.htc.com

They'll unlock the bootloader to the evo 3d and sensation but not the tbolt. Their unlocking tool will require you to provide them with your device information to void your warranty. Only good I see is developers might be able to use the tool to unlock other devices like the tbolt and future devices without having to provide htc with any of your phones information.
Sent from my Nook Color running CM7 nightly 74.

mark my words no verizon device will show up on the dev site for unlocking

queva1 said:
mark my words no verizon device will show up on the dev site for unlocking
Click to expand...
Click to collapse
Oh hi mr. troll. I see you failed to check how their unlocker works. It supports all HTC phones, but I would avoid using it since they record the results and probably note that you were rooted if you have a warranty issue.

yareally said:
Oh hi mr. troll. I see you failed to check how their unlocker works. It supports all HTC phones, but I would avoid using it since they record the results and probably note that you were rooted if you have a warranty issue.
Click to expand...
Click to collapse
On top of that from what I have been reading it is somewhat limiting when compared to s-off. No hboot, radio, or splash1 flashing. Last I heard kernels had to be fastbooted on. There is probably more I don't know about. Voids your warranty and you can't even switch around to find what radio works best for you. Unlocked my a$$!!
Sent from my HTC Thunderbolt

yareally said:
Oh hi mr. troll. I see you failed to check how their unlocker works. It supports all HTC phones, but I would avoid using it since they record the results and probably note that you were rooted if you have a warranty issue.
Click to expand...
Click to collapse
How come when you go to htcdev.com no verizon phones are listed for unlocking bootloader including the thunderbolt? I wouldn't use the site anyways but trust me when I say no verizon phone will appear on that site, carriers own manufacturers and verizon hates unlocked/rooted/modified phones on their network!
Also thanks for the troll comment in flattered!
Sent from my Thunderstick using Xda App

queva1 said:
mark my words no verizon device will show up on the dev site for unlocking
Click to expand...
Click to collapse
I've been saying that since day one when HTC announced these "plans". I think Verizon has enough "pull" with HTC to make sure none of 'their' phones will be supported.

yareally said:
Oh hi mr. troll. I see you failed to check how their unlocker works. It supports all HTC phones, but I would avoid using it since they record the results and probably note that you were rooted if you have a warranty issue.
Click to expand...
Click to collapse
Glad to see you can read.... From HTC's website for this, they clearly state
You asked for it, we delivered. Use this tool to install custom firmware on selected HTC Android devices.
Click to expand...
Click to collapse
I bolded and italicized the important parts since you missed them the first time.
Further, from their FAQ on this subject:
Will all HTC devices be unlocked?
HTC is committed to assisting customers in unlocking bootloaders for HTC devices. However, certain models may not be unlockable due to operator restrictions.
Click to expand...
Click to collapse

[TIP] Do NOT use the official S-OFF method!

Don't know if someone posted this before but:
As the title says, do NOT use the stock unlock method if you ever think you'll need a warranty replacement, they store your serial number after using the tool, this means that they know your warranty is voided. By using the official tool you're basically guaranteeing you won't be able to get a warranty replacement.

Ohhhhh Thank kuuuuuu

This is OLD news my friend. If you read the HTC website terms before using it (which you SHOULD be doing), you will see it states that your warranty is effected.

The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App

ibsk8 said:
The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
Same logic as buying drugs for the sake of having them...
Matt

ibsk8 said:
The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
LOL. Please. As if HTC shouldn't do anything to your warranty simply because you "may" want to unlock it just to unlock it. They should be cool with it just because maybe .1% of people do it just to do it.
I had my turbocharged car chipped just to, you know, do it. Not because I want to drive fast or anything.

I've done repairs on my Nexus One (dust) with an unlocked bootloader. Not at first but that's because i sent it in with CM. They sent it back to me and I restored it to stock and they fixed it.
If you have an issue that cant be caused by software they should fix it.
Anyone with a Nexus at launch, could you root the phone without the official method? Nope and it was like that for a very long time because there was no incentive, we could root out of the box.
HTC lagged it hard with their method and it defeats the purpose of what they are doing. Who unlocks the phone and doesn't know about XDA?

ibsk8 said:
The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
There's always a risk involved when flashing something.

ibsk8 said:
The problem with this is how does rooting alone void your warranty. Say you just want an unlocked phone for the sake of having an unlocked phone. That alone shouldn't void your warranty.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
lmao......

the_scotsman said:
This is OLD news my friend. If you read the HTC website terms before using it (which you SHOULD be doing), you will see it states that your warranty is effected.
Click to expand...
Click to collapse
Yes it is old news but some ppl either just got here or missed it earlier. Chill out troll
Sent from my HTC Sensation 4G using XDA Premium App

LOLOL The Scotsman is anything but a troll and this thread is anything but useful. In any case, it actually only voids PARTS of your warranty I.E. if you need a new battery cover or if your volume rocker breaks you won't be up ****'s creek without a paddle.
If you brick your phone, you will be. Not only is this thread redundant, its title is inaccurate and wrong.
Sent from my HTC Sensation 4G using xda premium

chrisgto4 said:
Yes it is old news but some ppl either just got here or missed it earlier. Chill out troll
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
It's also inaccurate. In the U.S. a company can't void your warranty for product modifications made by the user unless those modifications specifically caused the defect.
http://en.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act
And I don't blame HTC for trying to control their warranty costs. If someone unlocks their phone and OC's the chip and fries it or does something else equally stupid the user should have to pay for the repair. You pay to play.

kylez64 said:
I've done repairs on my Nexus One (dust) with an unlocked bootloader. Not at first but that's because i sent it in with CM. They sent it back to me and I restored it to stock and they fixed it.
If you have an issue that cant be caused by software they should fix it.
Anyone with a Nexus at launch, could you root the phone without the official method? Nope and it was like that for a very long time because there was no incentive, we could root out of the box.
HTC lagged it hard with their method and it defeats the purpose of what they are doing. Who unlocks the phone and doesn't know about XDA?
Click to expand...
Click to collapse
Haha I sent my Nexus in after restoring to stock, they fixed it and relocked the bootloader.
Next time, I sent it in with CM7, they sent it back with CM7 and they repaired it.

Guys! The HTC Method is ok! Its was the same at the Nexus One! You void your warranty with unlocking but only the software not the hardware! If you flash back to stock and the error is still theire (software related) they will repairit and hardware they will everytime repair...They take no warranty for flashed software that is not authorized by them ... and this is ok!
AND they are not really able to find out if u flashed a bad radio or hboot! when its bricked. they can easily restore your phone!! This warranty thing just that you are aware of bad software!! They will repair your phone if its needed to be!
But it is fair that we brick our devices and they need to repair? No! We buy the phone as it is! Root is a feature that is not mentioned by HTC!!!
MOD EDIT: No swearing - and no, I'm not a troll, so please refrain from calling me one.
Where i called someone a troll? im from germany troll means to me you are a little toy... why i should say this
because of "****ing" ? this was just to underline my fu***** statement
just thought here were no kids that can take my words to the playground ^^

chrisgto4 said:
Yes it is old news but some ppl either just got here or missed it earlier. Chill out troll
Sent from my HTC Sensation 4G using XDA Premium App
Click to expand...
Click to collapse
Wow, your mod is a troll?

BarryH_GEG said:
It's also inaccurate. In the U.S. a company can't void your warranty for product modifications made by the user unless those modifications specifically caused the defect.
http://en.wikipedia.org/wiki/Magnuson–Moss_Warranty_Act
And I don't blame HTC for trying to control their warranty costs. If someone unlocks their phone and OC's the chip and fries it or does something else equally stupid the user should have to pay for the repair. You pay to play.
Click to expand...
Click to collapse
Well HTC still state on their website that the warranty is affected:
Please note that changing your bootloader can cause significant issues with your device and once you have unlocked your device, you have agreed to the disclaimer that states a change in warranty status such that in the event you render your device unusable, you are responsible for the recovery of your device, whether by repair or by other means.
Click to expand...
Click to collapse
Pretty clear cut to me.

the_scotsman said:
Well HTC still state on their website that the warranty is affected:
Pretty clear cut to me.
Click to expand...
Click to collapse
1) You brick your phone doing stupid stuff - HTC's not going to fix it.
2) You're unlocked and running a custom ROM and your display dies - HTC will fix it.
What they're saying is inline with what I originally posted. They'll repair a warrantied defect on the phone provided that unlocking it didn't cause the defect. Their statement pretty clearly infers they won't fix a bricked phone for free. It doesn't say your warranty is void if you unlock the phone and it has an unrelated defect. In the U.S., they couldn't say that if they wanted to.

[Q] About JTAG Repair

Hey guys...
I was unfortunate enough to come across some aroma/twrp bug while updating my kernel and now my phone is bricked. Oh well, life happens. I am going to have to send it in for JTAG repair. I found that mobiletechvideos.com does JTAG repair for $60 so that's not all terrible. Do any of you have experience with them? Is there service good? From what I can tell they look legit..
On their website they also also have numerous "addons" you can choose for your order such as "ROM/Root upgrade service" and "S-off". Now, does that mean that once I get the phone back it will be in a state where I cannot root the device? I have my old bootloader unlock code from before... would that work to root the phone after this procedure is performed? It is my understanding that they (mobile tech videos) modify whatever image they push to your phone to include your IMEI information. Would that give me troubles if I tried to unlock the phone using my old unlock code?
Perhaps I should email them directly.
Anyway, what are your thoughts?

I would ask them, but I believe they can set things up however you want. I recall seeing one person saying they got it back s-off, etc.

iElvis said:
I would ask them, but I believe they can set things up however you want. I recall seeing one person saying they got it back s-off, etc.
Click to expand...
Click to collapse
I sent them an email. Yeah, you can pay extra for S-off etc.. but if I get the phone back in a state that I can do this myself why waste my money, right? I'll let you know when they get back to me.

ECEXCURSION said:
I sent them an email. Yeah, you can pay extra for S-off etc.. but if I get the phone back in a state that I can do this myself why waste my money, right? I'll let you know when they get back to me.
Click to expand...
Click to collapse
They do awesome work they fixed my s3 (borked imei)
Sent from my SGH-T889 using Tapatalk 2

Yea man from what I understand when you get it back you good to go. Unlocked and s-off.
Either which way, I'm sure you'll be glad to have your phone back
Sent from my One X using Tapatalk 2

Never used their service. But from lurking around these forums for a long time now there is nothing but good things to say about them
Sent from my VENOMized HoxL

ECEXCURSION said:
Hey guys...
I was unfortunate enough to come across some aroma/twrp bug while updating my kernel and now my phone is bricked. Oh well, life happens. I am going to have to send it in for JTAG repair. I found that mobiletechvideos.com does JTAG repair for $60 so that's not all terrible. Do any of you have experience with them? Is there service good? From what I can tell they look legit..
On their website they also also have numerous "addons" you can choose for your order such as "ROM/Root upgrade service" and "S-off". Now, does that mean that once I get the phone back it will be in a state where I cannot root the device? I have my old bootloader unlock code from before... would that work to root the phone after this procedure is performed? It is my understanding that they (mobile tech videos) modify whatever image they push to your phone to include your IMEI information. Would that give me troubles if I tried to unlock the phone using my old unlock code?
Perhaps I should email them directly.
Anyway, what are your thoughts?
Click to expand...
Click to collapse
They ask you for your imei before you mail it. They won't change your imei they reload of
Sent from my HTC One X using xda app-developers app

I'm very sad that you have to go through this with your phone
Sent from my SCH-I535 using Tapatalk 2

It will not effect you using your old unlock code.
Sent from my HTC One X using xda premium

I'd really like to buy a riff box. Does every diff brand of phone require a seperate box or does it just push software you load into it
Sent from my HTC One X using xda premium

DESERT.TECH said:
I'd really like to buy a riff box. Does every diff brand of phone require a seperate box or does it just push software you load into it
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
http://www.fonefunshop.co.uk/Unlocking/riff_box.htm
Scroll down and you'll see a huge list of devices supported by the one box. More devices added with firmware updates to the box. Ships from the uk as there is no distributor on this side of the oceans. afaik

But there are distributers on this side. Madusa riff boxes will do the same thing. The JTag site has a list of suppliers that sell riff boxes in the US. Since more devices are becoming usb supported, the need for soldering is limited to certain devices.
Sent from my HTC One X using xda premium

does JTAG'ing void the warranty as they have to open up the phone? I haven't looked in depth at videos of people opening up the phone but I can only imagine that they ahve some stickers inside...
If not, I'd definitely send my phone to them if it meant I could get S-OFF even though I'm on JB

nhshah7 said:
does JTAG'ing void the warranty as they have to open up the phone? I haven't looked in depth at videos of people opening up the phone but I can only imagine that they ahve some stickers inside...
If not, I'd definitely send my phone to them if it meant I could get S-OFF even though I'm on JB
Click to expand...
Click to collapse
I imagine it voids the warranty. But then again, unlocking the bootloader and rooting your phone could also void the warranty...
Thanks Venomtester, I guess I'll start packing up my phone then.

I used mobiletechvideos to fix my HBOOT and S-OFF and they did a fantastic job on both. I would recommend them to anyone looking for that service.

So I kow Mobile Tech does jtag but what if u dont have the IMEI because i got this phone in a trade and it doesnt have a IMEI sticker or whatever. I forgot to even write it down. Anyways I am not going to use the phone on contract so is there any other possible solutions?

AwesomeEvo said:
So I kow Mobile Tech does jtag but what if u dont have the IMEI because i got this phone in a trade and it doesnt have a IMEI sticker or whatever. I forgot to even write it down. Anyways I am not going to use the phone on contract so is there any other possible solutions?
Click to expand...
Click to collapse
Imei can be found in the bootloader
Sent from my HTC One XL using Tapatalk 2

InflatedTitan said:
Imei can be found in the bootloader
Sent from my HTC One XL using Tapatalk 2
Click to expand...
Click to collapse
Oh yeah well The phone is bricked too

Anyone seen this? Wonder of this could help some ppl out..
http://forum.xda-developers.com/showthread.php?p=29996469
Sent from my HTC One X using Xparent Green Tapatalk 2

AwesomeEvo said:
So I kow Mobile Tech does jtag but what if u dont have the IMEI because i got this phone in a trade and it doesnt have a IMEI sticker or whatever. I forgot to even write it down. Anyways I am not going to use the phone on contract so is there any other possible solutions?
Click to expand...
Click to collapse
IMEI is engraved into your simcard tray. Have a look

Sending for repairs

Hi,
I want to send my unlocked device in to have the dust under the screen removed and the bezel glued down properly. It is 2 months old. My question:
Is there anything i should do or ask or mention before sending it in?
Sent from my ASUS Transformer Pad TF700T

Hmm... They will probably try to charge you as you are unlocked
How did you get dust under the screen?

They'll probably change the motherboard, preventing you from unlocking, and charge your for that, too. :silly:

sbdags said:
Hmm... They will probably try to charge you as you are unlocked
How did you get dust under the screen?
Click to expand...
Click to collapse
It was there since the day I unboxed it... I'm extremely unhappy with this tablet's build quality... I'll never buy ASUS again... Just a pity it was the last one in stock and I desperately wanted one, otherwise I would've returned it the same day

MartyHulskemper said:
They'll probably change the motherboard, preventing you from unlocking, and charge your for that, too. :silly:
Click to expand...
Click to collapse
Why would they change the motherboard? How much would it cost to keep the device unlocked?

Is it possible to lock it myself to save on the costs?

Puffin617 said:
Why would they change the motherboard? How much would it cost to keep the device unlocked?
Click to expand...
Click to collapse
This is called irony. Many 700 owners are unhappy with how their RMAs have been handled.
Puffin617 said:
Is it possible to lock it myself to save on the costs?
Click to expand...
Click to collapse
Nope, unlocking your 700 is impossible without use of ASUS' tool, relocking is impossible without the noble help of ASUS Support.

Do you think they will honour my wishes if i ask them NOT to relock it, even if i have to pay for the repairs?
Sent from my ASUS Transformer Pad TF700T

Puffin617 said:
Do you think they will honour my wishes if i ask them NOT to relock it, even if i have to pay for the repairs?
Sent from my ASUS Transformer Pad TF700T
Click to expand...
Click to collapse
Why don't you ask them? What have you got to lose?
Sorry mine and Marty's comments were a bit sarcastic. You probably won't lose your unlock status for removing the dust unless they replace the motherboard as part of that process.
I'd ask Asus what is involved first. Don't take our words about what they will or won't do

Puffin617 said:
Do you think they will honour my wishes if i ask them NOT to relock it, even if i have to pay for the repairs?
Click to expand...
Click to collapse
Well, at least you can mention you want to retain the unlocked bootloader status. Doesn't hurt.
sbdags said:
Why don't you ask them? What have you got to lose?
Sorry mine and Marty's comments were a bit sarcastic. You probably won't lose your unlock status for removing the dust unless they replace the motherboard as part of that process.
I'd ask Asus what is involved first. Don't take our words about what they will or won't do
Click to expand...
Click to collapse
Indeed my remark was sarcastic -- and sbdags is absolutely right: your lock status will not change as long as they keep their hands off your motherboard. Seeing that your screen is the problem, I'd be surprised if they had to work on that. Even if they do, you'd have a case to take to them and get it fixed.

If the main board in the device is not being replaced to touched, the bootloader will not be relocked. They have no reason to relock it if all you are doing is getting the screen sent cleaned out. Even if the screen was replaced, there's not reason to relock the bootloader. Now, if the main board had to be changed, than yes; new main board = locked bootloader on new one.
Now, I'm not sure where you're from, but here in the US, unlocking the bootloader would void the warranty. Even a defective screen would not be covered once you unlock it. The warranty is taken as whole. I've heard that this is not true in the EU, but I am not 100% sure as I do not know the region's warranty policies.
I would call and ask. And if they can make an RMA for you, it doesn't hurt to request that they do not relock it.

Asus_USA said:
If the main board in the device is not being replaced to touched, the bootloader will not be relocked. They have no reason to relock it if all you are doing is getting the screen sent cleaned out. Even if the screen was replaced, there's not reason to relock the bootloader. Now, if the main board had to be changed, than yes; new main board = locked bootloader on new one.
Now, I'm not sure where you're from, but here in the US, unlocking the bootloader would void the warranty. Even a defective screen would not be covered once you unlock it. The warranty is taken as whole. I've heard that this is not true in the EU, but I am not 100% sure as I do not know the region's warranty policies.
I would call and ask. And if they can make an RMA for you, it doesn't hurt to request that they do not relock it.
Click to expand...
Click to collapse
Wow, thanx for this reply straight from the top
I'm from South Africa. I'll have to try my best to speak to a technician directly because here, most of the people that I will have to deal with via phone or email probably don't even know what an "OS" is, if asked
Thanx for the advice

Hey bro,
I made a post on this section about my Tf700 not turning. + my bootloader was unlocked.
I emailed the Asus RMA department for RMA#, they told me that it was 65$ for labour fee + Material charges.
SO i just sent it in, kinda getting mad about dying on me suddenly.
After 2 days, they sent my tf700 back, they locked my boot loader (I thiink. New part # was 90R-Ok0QMB20000Y, Main_BD). Main board?
They didn't charge me anything. They sent it through purolator express for free. Everything free of charge.
I expected to do pay something but it was all free even though my bootloader was unlocked AND email CRS told me that fee was 100%.

Best place to sell

Hi, I have a metal grey HTC One M8. I had it about 5 months and a couple days ago it met its fate over a disagreement with my girlfriend... So with that being said the screen has ONE long crack in it. Other than that its in working condition. It's on the current 4.4.4. firmware with a Unlocked Bootloader and S-off. Where would be the best place to sell this? This is my first time selling a smartphone, so im kind of lost here...
-JB

Swappa (link above, xda approved) best value but not sure if they accept cracked screens. Craigslist is fastest way, see what others are going for and compete. If it were me, I would buy lcd on amazon, fix and either use or sell for way more value and make up the cost of replacing the lcd.

teckels said:
Swappa (link above, xda approved) best value but not sure if they accept cracked screens. Craigslist is fastest way, see what others are going for and compete. If it were me, I would buy lcd on amazon, fix and either use or sell for way more value and make up the cost of replacing the lcd.
Click to expand...
Click to collapse
You can do this too, but I would recommend glyde and usell. You can sell used phones and also buy used phones on those websites

The HTC Advantage warranty covers screen replacement for 6 months...
http://www.htc.com/us/advantage/

shortstuff_mt said:
The HTC Advantage warranty covers screen replacement for 6 months...
http://www.htc.com/us/advantage/
Click to expand...
Click to collapse
+1 .. be sure to ask them to send you a free shipping label too! they are very good about getting it replaced. Make sure before you call you downgrade and lock and s-on first! They can see that too if your phone is online!

dottat said:
+1 .. be sure to ask them to send you a free shipping label too! they are very good about getting it replaced. Make sure before you call you downgrade and lock and s-on first! They can see that too if your phone is online!
Click to expand...
Click to collapse
Thats where I screwed up... I RUUed and everything got everything back to stock, BUT forgot to S-on and lock the Bootloader. So they gladly voided my warranty... I'm not to mad though My memory has gotten me in worse situations. EX. Going to and ATM to withdraw money just to leave the money in the dispenser!!!

JB_Da_Greatest said:
Thats where I screwed up... I RUUed and everything got everything back to stock, BUT forgot to S-on and lock the Bootloader. So they gladly voided my warranty... I'm not to mad though My memory has gotten me in worse situations. EX. Going to and ATM to withdraw money just to leave the money in the dispenser!!!
Click to expand...
Click to collapse
You already did this or called them up on the phone today and they said this? I would restore it to 4.4.3 and locked and s-on. They cannot void physical warranty like this because you were s-off. When you call them back tell them you want the six month warranty glass replacement. Don't even bring up s status or unlock status. If they do tell them it's 100% stock.

dottat said:
+1 .. be sure to ask them to send you a free shipping label too! they are very good about getting it replaced. Make sure before you call you downgrade and lock and s-on first! They can see that too if your phone is online!
Click to expand...
Click to collapse
dottat, I was under the impression that you were a big advocate of once s-off, never turn it back on.

mikexda said:
dottat, I was under the impression that you were a big advocate of once s-off, never turn it back on.
Click to expand...
Click to collapse
If HTC was going to replace a phone or screen under warranty and pay for shipping, it would be something I would s-on for. I would put it on an os and firmware combo that is exploitable by sunshine hoping they wouldn't upgrade it. If they do upgrade, you would have to wait (in this case) for sunshine 3.0.

Swappa is the best way to go. I have bought many phones from there and even when there's an issue, the seller is more often than not pretty understanding and the Swappa staff is top notch with customer service.